Problems with Samsung Pay - Samsung Galaxy Note 10+ Questions & Answers

I bought an N976V here in Mexico, I can't activate my card in samsung pay? will there be any solution?

I am from México, I use a 975F, not all cards can be used with samsung pay, but I tried with one that suposedly should work, but I haven't been able to complete the registration part smh

I am in them in my s8 plus of telcel I had that of rechargeable amazon, I accepted it, here it remains in the activation.

Samsung Pay uses the phones firmware I believe to show cards for each region, since your using a N976V which is I think a Verizon device(?) it's showing you USA cards not Mexico, there isn't a solution for this as far as I'm aware.

rpola03 said:
I bought an N976V here in Mexico, I can't activate my card in samsung pay? will there be any solution?
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Click to collapse
If a certain card can't be activated it's likely not supported by the card issuer. Not all banks and card companies allow thier cards to be used with mobile payment such as samsung pay.

Related

[Q] Purchasing through Amazon, is SIM included?

I'm considering purchasing the AT&T locked version of the Note 4 at full price on Amazon. If I do this, will the phone come with a SIM from AT&T, or will I need to go to an AT&T store to pickup a SIM card and start a new account? I'm not currently an AT&T customer... I'm active duty military, stationed overseas. I'll be transferring back to the states in about a month and want to have my phone in hand and working when I step off of the airplane.
You will need to activate it with att. Now if your replacing another att phone you can remove Sim and place in new phone new phone should recognize as long as old phone is smart phone too. Att won't let you use it without a data plan if old phone was not a smart phone. Also if old phone is iPhone Sim not compatible you will need to get a new on.
I'm not currently an AT&T customer and I'm not replacing another AT&T phone, so I don't have an AT&T sim card yet. Does the Note 4 ship from Amazon with a sim card included if I purchase it at full retail price?
airman410 said:
I'm not currently an AT&T customer and I'm not replacing another AT&T phone, so I don't have an AT&T sim card yet. Does the Note 4 ship from Amazon with a sim card included if I purchase it at full retail price?
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Not 100% sure but I would say NO it won't. They usually only issue Sim cards at actual retailer's location when they program it etc for you. I've only purchased online once and it did not include a Sim at all let alone one programed to your account. Thank you for your service.
airman410 said:
I'm not currently an AT&T customer and I'm not replacing another AT&T phone, so I don't have an AT&T sim card yet. Does the Note 4 ship from Amazon with a sim card included if I purchase it at full retail price?
Click to expand...
Click to collapse
When I purchased my S2 through Amazon, it came with a sim card in which I had to activate by calling in through AT&T. But, I was upgrading through AT&T and already had an account with them. If you are buying the full price without a contract or account, I'm not sure you would get a sim card. Best thing to do is reach out to Amazon and ask them.
I bought my ATT Note 4 on amazon. The SIM card came in the box. Will still need to call ATT to activate.

G9860 (HK or TAIWAN) for use in the UK... questions

Hi, apologies for starting a new thread on this. I've asked the questions but can't get a definitive answer so hoping this will help me and other prospective buyers.
I have 2 options. Buy from wondamobile and get the HK version (TGY csc) or buy from T-dimension and get the Taiwan version (BRI csc)
Both are dual sim 128gb. However I want to be able to use both an sd card and a 5g sim. I'm seeing reports that even after the latest firmware update, you can only get 5g if you put the sim in sim slot 2. Is that true because I wouldn't get it if I can't add an sd card as 128gb is nowhere enough space and I don't like saving my pics to the cloud and my WhatsApp media folder just grows and grows as I like to keep old stuff.
So really:
1) can I use both sim slot and sd card and still get 5g here in the UK (EE). I've checked and the 5g band n78 is what ee use so it will pick up the 5g signal
2) does it matter which version I get, hk or taiwan?
3) even though wondamobile say volte and WiFi calling won't work, I think with the latest update they do work. Is that right?
4) is t-dimension OK to buy from?
Thanks!
So I bought from t-dimensions via eBay (G9860). They are based in HK so u assumed I would get the HK version, however I got the BRI version. As people have said in other threads, there's no option to select 5g on this model as there is no 5g in Taiwan yet.
I changed the CSC from BRI to TGY using Sankey using a guide on this forum - was relatively simple process and didn't wipe my phone - I can now select 5g for both sim 1 and sim 2 - whether I can actually get 5g I don't know. While passing through a 5g area, I didn't catch a 5g reception, only 4g plus (I'm on a Vodafone 5g tariff) so I'm not entirely sure. My Vodafone SIM was in sim 2 tray.
Also both Google pay and Samsung pay work. For Samsung pay, when signing up you have some Chinese writing, but after that it's all English and you can add UK cards to your account. You will see a Chinese banner with HK ads thou.
WiFi calling works for me, volte doesn't appear to despite it being selected.
Not really answered your questions, but hopefully my experience is helpful
films123 said:
So I bought from t-dimensions via eBay (G9860). They are based in HK so u assumed I would get the HK version, however I got the BRI version. As people have said in other threads, there's no option to select 5g on this model as there is no 5g in Taiwan yet.
I changed the CSC from BRI to TGY using Sankey using a guide on this forum - was relatively simple process and didn't wipe my phone - I can now select 5g for both sim 1 and sim 2 - whether I can actually get 5g I don't know. While passing through a 5g area, I didn't catch a 5g reception, only 4g plus (I'm on a Vodafone 5g tariff) so I'm not entirely sure. My Vodafone SIM was in sim 2 tray.
Also both Google pay and Samsung pay work. For Samsung pay, when signing up you have some Chinese writing, but after that it's all English and you can add UK cards to your account. You will see a Chinese banner with HK ads thou.
WiFi calling works for me, volte doesn't appear to despite it being selected.
Not really answered your questions, but hopefully my experience is helpful
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Click to collapse
That helps a lot! How was your experience with t-dimension in terms of delivery. I heard they also ask for ID which I'm hesitant to send to China lol.
Interesting about the 5g too. I'll need another person to share their experience in relation to it working. I know I read one guy on here say it only works in sim 2, but they never mentioned if the option was also there for sim slot 1 and that they selected it but didn't pick up anything. 5g can be dodgy so who knows.
Samsung pay and Google pay I don't use anyway so fine with that not working. I think the same guy mentioned volte worked on ee... Again I dunno which sim slot or if it matters, or if you need a base hk model like his. Is there any reason why you have yours in sim 2 by default?
So they didn't ask me for any ID - the only issue I had was that I ordered the cosmic black version and they messaged via eBay that they don't have it in stock and would I like either grey or white instead. I asked how long for the black and was advised they don't know so if I want black they would rather refund than hold the order... I decided to go for white - actually glad as it looks quite nice and not had a white phone before. It took a week to arrive - they used DPD. No tracking available until in the UK which got me abit worried, but as soon as it showed up in Manchester, DPD delivered it the next day. Btw I didn't have any customs or tax charges either.
From what I read on trustpilot it's sounded like they only asked for ID if your delivery address was different to your PayPal verified address. Again, I ordered via ebay and PayPal so maybe that's why I didn't get asked for ID.
My primary number is in sim 1 and sim 2 had my simo which I use for data. No other particular reason for that order, that's just how I had it in my last phone (OnePlus 5t).
Only other thing to add is that if 5g is selected for sim 2 and then try and select it in sim 1 I get the message ' if you change sim 1 to 5g, sim 1 will be used for mobile data' and then sim 2 changes to 4g - so you can only have 5g selected for either sim 1 or sim 2, not both at the same time.
relax24 said:
Hi, apologies for starting a new thread on this. I've asked the questions but can't get a definitive answer so hoping this will help me and other prospective buyers.
I have 2 options. Buy from wondamobile and get the HK version (TGY csc) or buy from T-dimension and get the Taiwan version (BRI csc)
Both are dual sim 128gb. However I want to be able to use both an sd card and a 5g sim. I'm seeing reports that even after the latest firmware update, you can only get 5g if you put the sim in sim slot 2. Is that true because I wouldn't get it if I can't add an sd card as 128gb is nowhere enough space and I don't like saving my pics to the cloud and my WhatsApp media folder just grows and grows as I like to keep old stuff.
So really:
1) can I use both sim slot and sd card and still get 5g here in the UK (EE). I've checked and the 5g band n78 is what ee use so it will pick up the 5g signal
2) does it matter which version I get, hk or taiwan?
3) even though wondamobile say volte and WiFi calling won't work, I think with the latest update they do work. Is that right?
4) is t-dimension OK to buy from?
Thanks!
Click to expand...
Click to collapse
Any reason those two shops are your only options?
Those are 2 I've seen mentioned by people. There's a user on ebay also selling for much cheaper than either but I'm not sure how safe it is buying from ebay
films123 said:
So they didn't ask me for any ID - the only issue I had was that I ordered the cosmic black version and they messaged via eBay that they don't have it in stock and would I like either grey or white instead. I asked how long for the black and was advised they don't know so if I want black they would rather refund than hold the order... I decided to go for white - actually glad as it looks quite nice and not had a white phone before. It took a week to arrive - they used DPD. No tracking available until in the UK which got me abit worried, but as soon as it showed up in Manchester, DPD delivered it the next day. Btw I didn't have any customs or tax charges either.
From what I read on trustpilot it's sounded like they only asked for ID if your delivery address was different to your PayPal verified address. Again, I ordered via ebay and PayPal so maybe that's why I didn't get asked for ID.
My primary number is in sim 1 and sim 2 had my simo which I use for data. No other particular reason for that order, that's just how I had it in my last phone (OnePlus 5t).
Only other thing to add is that if 5g is selected for sim 2 and then try and select it in sim 1 I get the message ' if you change sim 1 to 5g, sim 1 will be used for mobile data' and then sim 2 changes to 4g - so you can only have 5g selected for either sim 1 or sim 2, not both at the same time.
Click to expand...
Click to collapse
Appreciate the detailed reply! Oddly enough I can't even find t-dimension on UK ebay. I have found a random seller called bestbuy263 or something selling for £630
Re the sim 1 sim 2 stuff, I would only have 1 sim as I need sim 2 for the micro sd
relax24 said:
Those are 2 I've seen mentioned by people. There's a user on ebay also selling for much cheaper than either but I'm not sure how safe it is buying from ebay
Click to expand...
Click to collapse
Why not buy from a reputable store like The Carphone Warehouse?
Then you get a warranty, and know it will work on 5G
NO way would I buy from some foreign website or ebay for something that expensive, ebay you will lose your money if it breaks, and quite possibly with those online sites too, the wondamobile one already says they are unsealed because they had to activate them before shipping, I wouldn't be accepting a £1k device that had already been used / possibly refurbished, possibly IMEI stolen / blocked
Spend the little extra and buy from the UK, and not ebay/amazon, buy it new from a good rep store
*Detection* said:
Why not buy from a reputable store like The Carphone Warehouse?
Then you get a warranty, and know it will work on 5G
NO way would I buy from some foreign website or ebay for something that expensive, ebay you will lose your money if it breaks, and quite possibly with those online sites too, the wondamobile one already says they are unsealed because they had to activate them before shipping, I wouldn't be accepting a £1k device that had already been used / possibly refurbished, possibly IMEI stolen / blocked
Spend the little extra and buy from the UK, and not ebay/amazon, buy it new from a good rep store
Click to expand...
Click to collapse
Because carphone warehouse is a UK company and only sells the UK version I.e exynos variant. And I don't want the exynos because they've borked it
relax24 said:
Appreciate the detailed reply! Oddly enough I can't even find t-dimension on UK ebay. I have found a random seller called bestbuy263 or something selling for £630
Re the sim 1 sim 2 stuff, I would only have 1 sim as I need sim 2 for the micro sd
Click to expand...
Click to collapse
So the eBay trader ID they used is 'skytrade19' but had all the blurb of t-dimensions. Also I got emailed a t-dimensions invoice afterwards with 'skytrade19' listed as sales agent. The item id was 153876284501 - I can see it in my transaction history, but looks like the listing has ended.
T-dimensions does have a store on eBay.com.au - item id 392790145906 will bring up the listing for the g9860 in white. Converting the price from AUD to GBP works about about £660. I'd message them and ask if they are willing to list on eBay UK if your keen on buying from them on eBay.
I haven't bought like this before but wanted the Snapdragon model like you. I liked the idea of ebay and PayPal protection together so took the gamble and bought it. I used PayPal credit as well so should have section 75 protection for my purchase (which I wouldn't have if I used PayPal with a credit card) - see mse forum for details on the section 75 stuff.
Anyway it worked out for me overall, that's all I can say.
relax24 said:
Because carphone warehouse is a UK company and only sells the UK version I.e exynos variant. And I don't want the exynos because they've borked it
Click to expand...
Click to collapse
No they haven't, mine is the Exynos version and it is fine, this last update fixed the only issue I had with it and that was a delay taking selfie photos with the front facing cam, now it's instant
I've been talking to a guy who exchanged his Exynos S20U for the Snapdragon version and he says the only improvement is it doesn't get as hot during game-play, but videos and selfie photos are worse
Don't listen to the SD owners hating on the Exynos, and likewise vice versa, and if I was going to import a SD model from anywhere it would be the US, not Asia
The last update that was released for BRI with July patch has also activated 5G so there is no need to change csc to TGY if it was originally BRI.
west2cool said:
The last update that was released for BRI with July patch has also activated 5G so there is no need to change csc to TGY if it was originally BRI.
Click to expand...
Click to collapse
Will it work in sim slot 1 though...
relax24 said:
Will it work in sim slot 1 though...
Click to expand...
Click to collapse
Just need someone to check
west2cool said:
Just need someone to check
Click to expand...
Click to collapse
Oh I thought you had a Taiwan model g9880 ultra as opposed to plus
relax24 said:
Oh I thought you had a Taiwan model g9880 ultra as opposed to plus
Click to expand...
Click to collapse
Both.
relax24 said:
Oh I thought you had a Taiwan model g9880 ultra as opposed to plus
Click to expand...
Click to collapse
Sent the G9880 back as didn't like the size and got G9860 in white.
west2cool said:
Sent the G9880 back as didn't like the size and got G9860 in white.
Click to expand...
Click to collapse
Oh so can you not check yourself if 5g works on sim 1 slot is what I mean? Or am I missing something?
relax24 said:
Oh so can you not check yourself is what I mean? Or am I missing something?
Click to expand...
Click to collapse
Would involve driving 30 min.
Ahhh that makes sense lol!

Question E-sim support

Hello anyone have any updates as how will be able to have esim or second physical sim activated on 926w (Canada) bought direct from samsung ,all discussions seems to hit a dead end
I really need at least 2 sim on this phone and getting a international version is not an option anymore
Thanks for any input
Happy New Year !
If you are in the USA, its not enabled. Samsung has told several people that it will be, once One UI 4.0 hits. We shall see
I lost hope on esim support for the U1 variant. Paying 2k for a phone and not having the option made me jump to the pixel 6 pro so I only have to carry one phone. Still holding onto the fold though in case it comes later on. If so, id jump from the pixel back to my fold.
What exactly is esim?
blizzyblake386 said:
What exactly is esim?
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Click to collapse
What is an eSIM card? How will it impact you? | US Mobile
eSIM offers a new way to load carrier information onto your phone without using an external physical chip, enabling you to switch carriers on the spot.
www.usmobile.com
t3ch187 said:
I lost hope on esim support for the U1 variant. Paying 2k for a phone and not having the option made me jump to the pixel 6 pro so I only have to carry one phone. Still holding onto the fold though in case it comes later on. If so, id jump from the pixel back to my fold.
Click to expand...
Click to collapse
As European customer with Dual-SIM and eSIM Fold3 I'm not familiar, how Samsung and US carriers deliver the Fold3 in the States. According to your post, your fold is a single SIM device, is that right? Or do you have a carrier, that delivers eSIM support only?
In the USA it is one sim slot only. No dual sim, no Esim. On all carriers. Even unlocked
zapote21 said:
In the USA it is one sim slot only. No dual sim, no Esim. On all carriers. Even unlocked
Click to expand...
Click to collapse
My like is a like for you but is actually a dislike for the content because it's STUPID that US does not use eSIM more widely.
Where eSIM's are used more than anything else in the US is for Watches. I have a Gear Watch 3 (my Watch 4 is BT only) and it ONLY comes in eSIM and my carrier (T-Mobile) didn't even blink and just activated it. So the SUPPORT IS THERE, just too lazy for widespread adoption.
Get rid of the SIM slot and one less place for dust/water to get in!!
Talderon said:
My like is a like for you but is actually a dislike for the content because it's STUPID that US does not use eSIM more widely.
Where eSIM's are used more than anything else in the US is for Watches. I have a Gear Watch 3 (my Watch 4 is BT only) and it ONLY comes in eSIM and my carrier (T-Mobile) didn't even blink and just activated it. So the SUPPORT IS THERE, just too lazy for widespread adoption.
Get rid of the SIM slot and one less place for dust/water to get in!!
Click to expand...
Click to collapse
Also all iphones and all Pixels have Esim active
Forcing people to buy two phones instead of one amounts to big $$$
Markeee said:
Forcing people to buy two phones instead of one amounts to big $$$
Click to expand...
Click to collapse
Ummm... this is AMERICA!! Where very company looks harder at the Bottom Line rather than do what's good for the customers or people...
Hell, all you have to do is look at our Medical Practices (Hospitals, insurance and most of all, Big Pharma) and you can CLEARLY see it's all about The Great Chase for the All Mighty Dollar...
But by not offering dual-SIM you loose dollars, because people buy iPhones and Pixels ...
Just got the second 4.0 update the Jan. Security update. Samsung still blocking US Esim support on the Fold 3
Markeee said:
Just got the second 4.0 update the Jan. Security update. Samsung still blocking US Esim support on the Fold 3
Click to expand...
Click to collapse
Scamscum still blocking E-SIM? Ughhh. Glad I swapped my phone out for the Mexican Model.
Interesting, I thought Canada and Mexico have the same version phone and I know Canada does not have eSIM ability.
Sword Fish said:
Interesting, I thought Canada and Mexico have the same version phone and I know Canada does not have eSIM ability.
Click to expand...
Click to collapse
Mexico has the International Version. Not the North American Version. I have the Mexican version and it has E-SIM
cworrell said:
Mexico has the International Version. Not the North American Version. I have the Mexican version and it has E-SIM
Click to expand...
Click to collapse
How’s you find a Mexican onr
I can’t even order one to the us via the Samsung site. Idk? No where else seems available to ship to us
This Samsung store near me sell only international phones I'm sure they would ship u one just make sure what you buy will run on your carrier
Samsung Store - Sunrise, FL
17 reviews of Samsung Store "I love Samsung products and I was looking forward to visit this brand new Samsung Store. Maybe I been to Apple Store too much and I was envisioning that it will be similar to that. But sadly it was really small with just one sample of each model for demonstration...
www.yelp.com
Anyone got t-mobile android 12 update? and can confirm no esim support whatsoever
Thanks
adika9 said:
Anyone got t-mobile android 12 update? and can confirm no esim support whatsoever
Thanks
Click to expand...
Click to collapse
Yup, and no eSIM support at all!

Is there a way to unlock Verizon Samsung Galaxy S20 5G?

Several sellers in Japan are selling almost new Verizon Samsung Galaxy S20 5G UW for around 300 USD.
I understand the sim is locked to Verizon. Is there a way to unlock it?
As far as I know, the Verizon s20 doesn’t even ask for an unlock code when another carrier’s SIM is inserted, so it seems most eBay services don’t work.
The seller said it would be automatically unlocked after 60 days after purchase (or activation? I’m not sure), but I’m not convinced that this will work because the seller never inserted Verizon sim in it . The 60 day unlock only works if you are in the US and use Verizon sim for 60 days right?
So is there any other way or free/paid service to unlock the SIM?
(I live in Japan. Checked the IMEI provided by the seller and it’s clean)
I need help with my Samsung S20 (SM-G781V) from Verizon, I need to unlock the network but I don't know how to do it, is there any firmware with network unlock? Can I install a firmware from Chile of the SM-G780 model?
I already purchased the s20 ultra 5G from Amazon with the Verizon firmware and lock. I had already tried changing the ROM to de G988U1 (Unlock firmware) and in the first 5 mins works with a different SIM but then the phone display a message blocking the signal of the SIM that doesn't was Verizon.
Also i had paid the unlock service and they (the unlock service) cant give me the unlock codes because Verizon never answered the requested.
So I still had searching for a different solution than purchasing a Verizon SIM with a 60 days plan.
Plis if someone know a different form tell us. ( Maybe root the phone, but I dont have any experience with that)

Question Is Esim enabled at launch in the USA?

Just need to confirm that Esim is enabled in the USA at launch. The fold 3 fiasco with Esim has me doubting, so need to confirm prior to ordering
I think it's safe to say yes as the S22 Ultra worked out of the box.
It BETTER be FFS!
Samsung has a mixed bag on this and the last fold did not work dual sim
They announced esim is available
Went to Best buy today to play with one. Flip 4 had Sim manager in the connections settings. Fold 4 did not. Guess will try a different best buy lol
zapote21 said:
Went to Best buy today to play with one. Flip 4 had Sim manager in the connections settings. Fold 4 did not. Guess will try a different best buy lol
Click to expand...
Click to collapse
I think this may be carrier specific.
My Flip3 that I got from Verzion in June did NOT have sim manager. I flashed an unlocked ROM and got it.
If it doesn't have it out of the box (unlocked), that is going to make some heads roll, I will tell you that.
cpufrost said:
I think it's safe to say yes as the S22 Ultra worked out of the box.
It BETTER be FFS!
Click to expand...
Click to collapse
Fold 3 didnt.
zapote21 said:
Fold 3 didnt.
Click to expand...
Click to collapse
Yes and neither did the S21 Ultra and Flip 3.
At this point in the game I would be very surprised if any Samsung flagship didn't have it out of the box.
Well, pre ordered today. Lets hope...lol
I went on BestBuy's site, and had a chat with a 'geek' named Olivia. They sell the TMO locked version ( I bought the unlocked, but plan to have TMO SIM in it, so my bet it will boot into a TMO environment like the locked ones). As per very SPECIFIC questions I was told that the Fold 4 supports eSIM. I asked in three ways , and 2 out of the three questions were , in short. a 'YES' , the fold 4 US version under TMO will support eSIM to cover non TMO USA territories. The third question, if she can tell me if the menu under setting->connections have a SIM manager menu, was ignored.
Did I learn something new? NO. Do I know eSIM is supported? NOT SURE. I guess we will know around August 24th to 26th when the pre-orders from Samsung come in... Or maybe someone who got his AMAZON order maybe kind enough and share if the menu indeed exists..
My fear, before entering a TMO SIM, it will be there, and as soon as a TMO SIM will be entered, the menu will be gone... I have no doubt Samsung has the hardware. I will check the setting BEFORE I place the TMO SIM and will see...
Best Buy's chat support are either AI bots or 3rd world employees being paid $1/day. I wouldn't put any faith in them whatsoever. They're about as reliable as Samsung chat support.
Also beware in order to use embedded sim the device cannot be locked to a different carrier. For example if you have TMO and buy a device from them on EIP, it will be locked to them. It should work with two lines but not with Verizon or ATT. The only exception is if you pay in full and wait 45 days for them to approve an unlock request. Of course if paying cash it makes sense to buy unlocked in the first place. ;-)
Yeah, I am fully aware they know nothing of the devices they sell.. and I am well aware this is for fully purchased TMO devices. I did speak to a real person, and I did not get the answers I trust to be the truth.. I really hope SOMEONE who got his unlocked device from Amazon already will share his experience. With all the things I bought in my life at Best Buy, service and warranty by their 'Geek' squad was never something I paid for..
Man, I currently use eSim on my S21 that I am trading in. You guys got me nervous that i won't be able to setup my Fold 4 when i get it haha. I might need to order a TMO sim just in case lol.
Confirmed by TMO at a US store that the TMO version has Esim enabled. Saw it myself with a TMO sim inserted
zapote21 said:
Confirmed by TMO at a US store that the TMO version has Esim enabled. Saw it myself with a TMO sim inserted
Click to expand...
Click to collapse
Confirmed for T-Mobile i just enabled my Esim.
Yup. I did mine yesterday when I got my Fold
When I got mine yesterday, I had to insert the sim card from the Fold3, then go online to chat with a rep to get it activated. Tmobile device.
Wow, in the UK, all I did was 'Transfer e-Sim" on EE's site/app and plonk away it went after scanning the QR. My watch 4 to watch 5 e-sim swap however.....
Just want to clarify....
Esim is live for T-Mobile only..
Atnt straight talk and Verizon don't connect, they can't. I've been told by Samsung directly to wait for an update like the fold 3 for esim support to go live for them...
Came from a OnePlus 8 pro running atnt and Verizon and was slapped in the face when I found out this 0hones 1sim+1esim I was under the assumption the unlocked one was going to be dual sim..
So I'm trying to deal with Verizon through sim card for the time being. Verizon also doesn't have a slightest clue what my device is either, it read the 8 pro, now it just shows nothing in my account for a phone.

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