Related
I bought my s3 in March of this year, and everything was working just fine until May. It's an awsome phone and I love it. However, since May, my phone no longer connects to 4g EVER and the 3g comes and goes and never stays connected for more than 10 minutes while in use. I've NEVER even come CLOSE to reaching my plans provided 2.5GB of data, so I know that's not the issue. The phone has never been dropped, or wet, as I am always very delicate with my phones. I have never placed it too close to the TV...
I contacted Boost mobile. They gave me a long list of things to try. I have tried EVERYTHING: making sure the mobile networks is checked, preferred network setting CDMA/LTE, soft reset, clear browser cache, update PRL, profile update, software update, firmware update, ##72786#, and even did a factory reset. Nothing helped. Boost said there was nothing else they could do for me, and that I needed to contact samsung.
Samsung said the only way for them to find the problem is for me to send them my phone, and wait 2 to 4 weeks for them to revise it and send it back. That's not an option as I need my phone monday through friday for my job. (UPDATE: I got so irritated with this problem that I went ahead and bought an LG Volt, since I didn't have the money to buy another galaxy. It's nice but I don't like it as much. I'm still afraid to send the Galaxy into Samsung. They have expressed to me that if they can't find an issue(just my luck), or if they find the issue to be my fault(IE I put the phone too close to a credit card magnet or some dumb crap like that), then they will charge me not only for the parts and labor, but for the return shipping... and we all know that they'll charge me way more than the phone is worth.
I was just wondering if anyone else has had this problem, and if there's anyway to fix it without having to send my phone in to samsung? I have been told, also, that I could try reflashing the phone to it's original firmware and software, but I am afraid of screwing the phone up since I've never done anything like that before.
Thanks!
First off, Welcome to the forms.
Secondly, you came to the right place. On this form you'll find crazy people like me who like to do custom flashing updating all the technical stuff. And then there's section of the form where people just want a normal phone and just want the basic troubleshooting tips. As with any user will have to search through the forms because there's a high likely chance that someone already has or had your issue just at different time.
There could be multiple reasons as to what you're experiencing. First off I think you should confirm and verify that you will do live in a good 3G or 4G location so that any further test can be actually validated. Secondly if you're not being able to connect to data it seems that you need to reactivate your phone by getting back on the boost/Sprint network. A full factory restore with data wipe and then updating over the air with firmware, PRL, reboot should work. Make sure you are set to use LET, under mobile data, and that you have enabled Automatic connections to the tower. Reactivate the phone again, if still not connected, reboot.
If you're still not having connection and I think you probably need to do a reflash via ODIN. This is pretty much what Samsung would do I'm except they have their own proprietary tools. Here on XDA we just have great developers.
Good luck.
Thanks button if this helped.
ChocaHermosa said:
I bought my s3 in March of this year, and everything was working just fine until May. It's an awsome phone and I love it. However, since May, my phone no longer connects to 4g EVER and the 3g comes and goes and never stays connected for more than 10 minutes while in use. I've NEVER even come CLOSE to reaching my plans provided 2.5GB of data, so I know that's not the issue. The phone has never been dropped, or wet, as I am always very delicate with my phones. I have never placed it too close to the TV...
I contacted Boost mobile. They gave me a long list of things to try. I have tried EVERYTHING: making sure the mobile networks is checked, preferred network setting CDMA/LTE, soft reset, clear browser cache, update PRL, profile update, software update, firmware update, ##72786#, and even did a factory reset. Nothing helped. Boost said there was nothing else they could do for me, and that I needed to contact samsung.
Samsung said the only way for them to find the problem is for me to send them my phone, and wait 2 to 4 weeks for them to revise it and send it back. That's not an option as I need my phone monday through friday for my job. (UPDATE: I got so irritated with this problem that I went ahead and bought an LG Volt, since I didn't have the money to buy another galaxy. It's nice but I don't like it as much. I'm still afraid to send the Galaxy into Samsung. They have expressed to me that if they can't find an issue(just my luck), or if they find the issue to be my fault(IE I put the phone too close to a credit card magnet or some dumb crap like that), then they will charge me not only for the parts and labor, but for the return shipping... and we all know that they'll charge me way more than the phone is worth.
I was just wondering if anyone else has had this problem, and if there's anyway to fix it without having to send my phone in to samsung? I have been told, also, that I could try reflashing the phone to it's original firmware and software, but I am afraid of screwing the phone up since I've never done anything like that before.
Thanks!
Click to expand...
Click to collapse
You could definitely flash the stock ROM and kernel to your phone via ODIN. However, the safest and most foolproof way to do this would be to download Samsung's KIES software here: http://www.samsung.com/ca/support/usefulsoftware/KIES/JSP
Once in KIES, you would plug in your phone to the USB port and, if needed, download any drivers for your phone. Then, you would follow this path: Tools --> Firmware Upgrade and Initilisation. This will give you a warning that you will lose all your stored data on the phone, and will offer you to make a backup -- a very limited backup -- of information on your phone. If you don't have any worthwhile information, I'd skip the backup and go right to stock ROM restore.
Hope this helps.
tO rcatank, I have already done all of those things. I have a new phone (which I don't like as much) that is connected to 4g almost always.
Higgs_Boson said:
You could definitely flash the stock ROM and kernel to your phone via ODIN. However, the safest and most foolproof way to do this would be to download Samsung's KIES software here:
Once in KIES, you would plug in your phone to the USB port and, if needed, download any drivers for your phone. Then, you would follow this path: Tools --> Firmware Upgrade and Initilisation. This will give you a warning that you will lose all your stored data on the phone, and will offer you to make a backup -- a very limited backup -- of information on your phone. If you don't have any worthwhile information, I'd skip the backup and go right to stock ROM restore.
Hope this helps.
Click to expand...
Click to collapse
I download KIES onto my computer or the phone? The phone already has something called "KIES Air" on it, is that the same thing? And then one I download the KIES software and hook up my phone and go through the prompts you've provided, it does the rest itself?
ChocaHermosa said:
tO rcatank, I have already done all of those things. I have a new phone (which I don't like as much) that is connected to 4g almost always.
I download KIES onto my computer or the phone? The phone already has something called "KIES Air" on it, is that the same thing? And then one I download the KIES software and hook up my phone and go through the prompts you've provided, it does the rest itself?
Click to expand...
Click to collapse
No, Kies Air is not the same thing. To do a stock restore, you have to hook it up to Kies on your PC via USB. Follow the steps I showed you, follow the steps on the screen, and Kies will take care of the rest.
Higgs_Boson said:
No, Kies Air is not the same thing. To do a stock restore, you have to hook it up to Kies on your PC via USB. Follow the steps I showed you, follow the steps on the screen, and Kies will take care of the rest.
Click to expand...
Click to collapse
+1 on this
Higgs_Boson said:
No, Kies Air is not the same thing. To do a stock restore, you have to hook it up to Kies on your PC via USB. Follow the steps I showed you, follow the steps on the screen, and Kies will take care of the rest.
Click to expand...
Click to collapse
Ok, thanks very much! One more question though... does it matter that the galaxy is no longer activated? I mean, obviously to test it to see if it works I'd have to re-activate it. But for this process, does it need to be activated?
ChocaHermosa said:
Ok, thanks very much! One more question though... does it matter that the galaxy is no longer activated? I mean, obviously to test it to see if it works I'd have to re-activate it. But for this process, does it need to be activated?
Click to expand...
Click to collapse
Without it being activated, I don't think you'll be able to receive data of any kind. In order to test 4G capabilities, you are probably going to need to reactivate.
But, to restore it via Kies, no activation is necessary.
Anyone having this problem where call doesn't connect with error of 'Call not sent'? This is doesn't happen when connected to Wi-Fi but happens most of the time otherwise and I have to re-try 2 times (sometimes 10 times) to get the call connected. I have tried clearing data for phone app but it didn't help. I am not seeing any reports on it in any beta discussion so I am guessing its not a beta problem? It never happened before the beta update and I installed the beta update from total reset instead of just updating.
Yes. Only happens when I am on Bluetooth connected to my car. I gave to call from the phone app instead of my driver control.
"Call not sent" error on Samsung Note10
I'm having a similar issue with my Note10, just shows "Call not sent.", whether connected or not to Android Auto or any other dock/bluetooth, it doesn't seem to fix the problem.
I have tried several active sim cards from different carriers which work fine in other phones, but in the Note10 I can only access the web and text. When trying to make a call with full signal bars and LTE next to it, it just shows "Call not sent". I've done all the usual restart, full factory reset from the recovery menu, even reflashed it via Odin with the latest firmware (N970U1_UES2BTA1) three times, then factory reset again, but it's doing the same. It seems to be a hardware problem, not a software glitch.
By the way, my phone is unlocked and I have checked the IMEI to make sure it's not blacklisted. I have also examined the charging port for any liquid damage, but it's completely clean and shiny. When I dial the test code *#0011# to compare the network status screen against a Samsung S9's, I've noticed that the "MIPI TEST SUCCESS" and "ASDiv: PASS THROUGH" at the bottom of the screen are MISSING on the Note10, which might have something to do with the failed calls.
Also, out of curiosity I have installed a couple of different phone dialers (Google Phone and Simpler Dialer), but the outcome is the same "Call not sent.".
Evidently there's a hardware problem with the Note10 series (some or all), because Samsung's own forum full of similar complaints.:=(
Same problem. Getting call not sent
Was not issue in Android 9. Only Android 10.
Galaxy note 10+ unlocked version on tmobile.
I've also had other random Bluetooth issues.
this issue got so bad, i am not able to make calls, unless i make multiple attempts.
so i just upgraded to the S20 Ultra. Same issue!!
Here are other factors and connected devices.
Connected to a Ford vehicle (Sync; 2017 Explorer)
Connected to Samsung Active2 smartwatch (but issues remained even when watch disconnected).
I've also tried to unpair / re-pair. To no avail...
Help!
Also here:
https://us.community.samsung.com/t5...-Android-Auto-after-upgrading-to/td-p/1077007
I am really glad I blocked updates, I am still running on Pie
billa said:
I've noticed that the "MIPI TEST SUCCESS" and "ASDiv: PASS THROUGH" at the bottom of the screen are MISSING on the Note10, which might have something to do with the failed calls.
(
Click to expand...
Click to collapse
I have an Exynos Note 10+ I don't seem to have this problem and when I did the test you did I got "MIPI TEST SUCCESS" but nothing about ASDiv.
Could this be a problem with the Snapdragon chipset?
ultramag69 said:
I have an Exynos Note 10+ I don't seem to have this problem and when I did the test you did I got "MIPI TEST SUCCESS" but nothing about ASDiv.
Could this be a problem with the Snapdragon chipset?
Click to expand...
Click to collapse
It certainly could be, on all other phones I always see the "MIPI TEST SUCCESS" in test mode, but not on the N970U.
It might be fixed with a new update, unfortunately there's still nothing newer available than UES2BTA1 as of right now.
I have the feeling it's a hardware issue rather than software, in which case it's not going to be fixable, short of replacing the main board.
No idea, why this started happening mostly after the last update.
billa said:
It certainly could be, on all other phones I always see the "MIPI TEST SUCCESS" in test mode, but not on the N970U.
It might be fixed with a new update, unfortunately there's still nothing newer available than UES2BTA1 as of right now.
I have the feeling it's a hardware issue rather than software, in which case it's not going to be fixable, short of replacing the main board.
No idea, why this started happening mostly after the last update.
Click to expand...
Click to collapse
Are you able to rollback?
As long as the bootloader is the same you might be able to go back to an update prior to the problem.
Not 100% sure but I believe the 5th number from the right in the build number is the bootloader version. Just need to make sure it is the same and you might be able to fix...
Sorry if I'm rambling, working on 3 hours sleep...
ultramag69 said:
Are you able to rollback?
As long as the bootloader is the same you might be able to go back to an update prior to the problem.
Not 100% sure but I believe the 5th number from the right in the build number is the bootloader version. Just need to make sure it is the same and you might be able to fix...
Sorry if I'm rambling, working on 3 hours sleep...
Click to expand...
Click to collapse
Right, but usually same bootloader version updates are just maintenance or critical security updates only.
Looks like some major changes have happened in the latest update, which could be causing the no call issue.
Just checked, and it's still the same version available.
Version: N970U1UES2BTA1/N970U1OYM2BTA1/N970U1UES2BTA1/N970U1UES2BTA1
OS: Q(Android 10)
I found a solution!
Google Voice app was the culprit. I uninstalled and so far it has been working for 2 days without issues. Tried this on both my new S20 and the Note 10+.
kingsfan33 said:
I found a solution!
Google Voice app was the culprit. I uninstalled and so far it has been working for 2 days without issues. Tried this on both my new S20 and the Note 10+.
Click to expand...
Click to collapse
But it's happening for others with or without the Google Voice app installed.
You may have had a different issue.
Chiming in late to the game with a Samsung Galaxy S20. I never had this issue with the new OS on my S10 but it started happening with the S20. It's also intermittent. Sometimes it works. I have tried unpairing and repairing. I have tried deleting the bluetooth device and reconnecting it. All to no avail. At least other folks recognize this issue and hopefully Samsung issue an update soon.
i have regerts (spelled wrong to be funny)
winol said:
I am really glad I blocked updates, I am still running on Pie
Click to expand...
Click to collapse
As nice as this phone is--I am annoyed with myself that I upgraded to Android 10--everything worked so great with 9!!! I wish there was a way to go backwards. I might investigate that, actually. I have a little downtime as of late.
I finally updated to android 10, ui 2.0, and, luckly, all is working fine, only thing I notice is that battery seems to last a little bit less…
i have Android 10 ui 2.1 with infinity rom 6.0 rom N975FD and everything works perfect including goodlock 2020
winol said:
I finally updated to android 10, ui 2.0, and, luckly, all is working fine, only thing I notice is that battery seems to last a little bit less…
Click to expand...
Click to collapse
For me, Android 10, whether UI 2.0 or 2.1
battery.... standby, is exceptional good .!
I am a power user, eg theming etc
so i don't worry or have time to worry,
about SOT ETC....
For me what matters is when , my device is sleeping.....!
/ if anything
is draining my device battery etc.
( Ihave about 200./300 apps.)
Suggestion... factory reset or did you already done that.?
See examples of device overnight
standby etc.
kingsfan33 said:
I found a solution!
Google Voice app was the culprit. I uninstalled and so far it has been working for 2 days without issues. Tried this on both my new S20 and the Note 10+.
Click to expand...
Click to collapse
THIS WAS THE FIX FOR ME! I'll have to research why Android 10 isn't playing nicely with Google Voice, but I'm glad I can hit call and it goes though, instead of hitting "send" over and over and over again!!!
S10+ Exynos, running Android 10 stock - same problem. Annoying as hell!
I can't uninstall GV because I use it for international calls.
Edit: BTW - it definitely seems to be affected by connected BT headset. As soon as I turn the BT headset off I am able to make the call (using MPOW headset, don't remember the exact model).
billa said:
But it's happening for others with or without the Google Voice app installed.
You may have had a different issue.
Click to expand...
Click to collapse
I have had this issue so many times on my S20+ unlocked. Swipe and touch to call just doesn't work. I saw this thread today when I had multiple call not sent instances. I force stopped Google voice and the problem disappeared. If I have to make an international call, I just to start Google Voice.
dhebi111 said:
I have had this issue so many times on my S20+ unlocked. Swipe and touch to call just doesn't work. I saw this thread today when I had multiple call not sent instances. I force stopped Google voice and the problem disappeared. If I have to make an international call, I just to start Google Voice.
Click to expand...
Click to collapse
Are you (were you at the time) connected to a BT headseat? It happens to me only when my headset is connected, and not just one - two different types of headseats and also happened once or twice when the phone was BT connected to my car. As soon as I disconnect the BT, all calls can be completed without a problem.
I ran into this problem while trying to do the WTF Bootloader unlock and Root method, as well as the Frankenstein phone...All the steps should work, except I can't even get the thing to allow itself to be detected by my computer.
I have read others with the VS996 who have done the WTF / Frankenphone methods without this issue.
I have plugged it in to the computer as I have with Android phones forever; it says "Charging" and gives no option to switch to MTP/File Transfer etc... I also go into the Developer Options to try and change this, I tap the setting that would usually allow you to switch it, and it opens no menu and acts as if there isn't one to be accessed. I've tried my Win7 and Win10 machines - same results each time. Also does not allow me to change USB mode while unplugged, or even enter download mode! I am using the USB cable that came with the phone, and have also tried other cables. I've cleaned the port on the phone, tried all USB ports on BOTH computers - still nothing. I've ever master reset the thing hoping it was a glitch , but it still will not let me change it out of "Charging" or even act like there's the ability to do so.
Did Verizon lock these things down so hard that you just can't use them like normal Android phones?
I have searched to an exhausting extent, I'm out of ideas... I don't use Verizon, so I really need to figure this out so it doesn't keep thinking it's still being used on the Verizon network. My service works, but it constantly says the SIM is not a Verizon SIM, and won't provision certain services (such as Emergency Calling) ... HELP!
k2pdx said:
I ran into this problem while trying to do the WTF Bootloader unlock and Root method, as well as the Frankenstein phone...All the steps should work, except I can't even get the thing to allow itself to be detected by my computer.
I have read others with the VS996 who have done the WTF / Frankenphone methods without this issue.
I have plugged it in to the computer as I have with Android phones forever; it says "Charging" and gives no option to switch to MTP/File Transfer etc... I also go into the Developer Options to try and change this, I tap the setting that would usually allow you to switch it, and it opens no menu and acts as if there isn't one to be accessed. I've tried my Win7 and Win10 machines - same results each time. Also does not allow me to change USB mode while unplugged, or even enter download mode! I am using the USB cable that came with the phone, and have also tried other cables. I've cleaned the port on the phone, tried all USB ports on BOTH computers - still nothing. I've ever master reset the thing hoping it was a glitch , but it still will not let me change it out of "Charging" or even act like there's the ability to do so.
Did Verizon lock these things down so hard that you just can't use them like normal Android phones?
I have searched to an exhausting extent, I'm out of ideas... I don't use Verizon, so I really need to figure this out so it doesn't keep thinking it's still being used on the Verizon network. My service works, but it constantly says the SIM is not a Verizon SIM, and won't provision certain services (such as Emergency Calling) ... HELP!
Click to expand...
Click to collapse
No, Verizon hasn't locked this down.
You said you've already Master Reset your phone, so that's very strange.
I know you tried different computers/different cables/different ports -- but the only thing I can suggest is to try other different computers.
Plenty of VS996 owners on here have Frankenstein their phones. Some then reverted back to VS996 TWRP flashable zip, after bootloader unlock and root, to regain Verizon VoLTE as they are Verizon customers. But no one has had any trouble with USB connections.
ChazzMatt said:
if you are not using Verizon, you need to Frankenstein your phone to US998 or H933 firmware. For bootloader unlock and root, you need US998 firmware.
Plenty of VS996 owners on here have Frankenstein their phones. Some then reverted back to VS996 TWRP flashable zip, after bootloader unlock and root, to regain Verizon VoLTE as they are Verizon customers. But no one has had any trouble with USB connections.
No, Verizon hasn't locked this down.
1) I know you tried different computers, but other different computers.
2) Since either Frankenstein or WTF bootloader unlock is going to re-set your phone anyway, go ahead and do that now PRE-EMPTIVELY. Maybe going back to factory defaults will fix something.
Click to expand...
Click to collapse
I've factory reset. The problem is, it won't let me switch from Charging mode to File Transfer / MTP mode. It doesn't detect the computer and the computer doesn't detect it - doesn't give an option to switch USB mode, etc... See attached screenshots - that's what it looks like while connected to USB no matter what cable or PC it is connected to.
I'm actually trying to Frankenstein the phone, but can't even get past the part where the phone and computer need to communicate via USB because of the problem I'm having.
So I guess, has anybody ever had this problem and found out how to fix it? It's all I need so I can Frankenstein the phone.
ChazzMatt said:
No, Verizon hasn't locked this down.
You said you've already Master Reset your phone, so that's very strange.
I know you tried different computers/different cables/different ports -- but the only thing I can suggest is to try other different computers.
Plenty of VS996 owners on here have Frankenstein their phones. Some then reverted back to VS996 TWRP flashable zip, after bootloader unlock and root, to regain Verizon VoLTE as they are Verizon customers. But no one has had any trouble with USB connections.
Click to expand...
Click to collapse
I am finding this very strange too.
I don't have anymore computers to try.
Is it possible that it's still somehow tied to Verizon? It was recently used by a friend who gave it to me when he upgraded to a new phone. My calls / data work (I have to manually provision that) so it seems very odd that it won't full allow services / USB connections or even show the OEM Unlock option in the Developer Options.
k2pdx said:
I've factory reset. The problem is, it won't let me switch from Charging mode to File Transfer / MTP mode. It doesn't detect the computer and the computer doesn't detect it - doesn't give an option to switch USB mode, etc... See attached screenshots - that's what it looks like while connected to USB no matter what cable or PC it is connected to.
I'm actually trying to Frankenstein the phone, but can't even get past the part where the phone and computer need to communicate via USB because of the problem I'm having.
So I guess, has anybody ever had this problem and found out how to fix it? It's all I need so I can Frankenstein the phone.
Click to expand...
Click to collapse
I was editing my reply as you were replying. You had buried the important parts see the bottom, what all you tried.
No one else has any problems, to my knowledge. Tons of VS996 on this forum, who have Frankenstein'ed to US998 either permanently or temporarily to Bootloader Unlock and root.
All I can suggest is to try yet other PCs?
Other VS996 users can chime in, but I don't remember any reports of USB issues over the past couple of years.
ChazzMatt said:
I was editing my reply as you were replying. You had buried the important parts see the bottom, what all you tried.
No one else has any problems, to my knowledge. Tons of VS996 on this forum, who have Frankenstein'ed to US998 either permanently or temporarily to Bootloader Unlock and root.
All I can suggest is to try yet other PCs?
Other VS996 users can chime in, but I don't remember any reports of USB issues over the past couple of years.
Click to expand...
Click to collapse
I noticed that too, haha.
So isn't it supposed to let you switch USB mode even if not plugged in? When mine is plugged in or not, it acts as if the only option is "Charge" - if you look at the screenshots I attached, I've pull my top menu down where it should have a way to switch it from Charging to something else, but even that shows nothing... just charging, settings etc
I tried calling Verizon customer service just to see if they have some kind of security measure they sent over the air when my friend deactivated it from his account - but they're close, probably because of this COVID 19 thing (or they don't work on Sundays)...
@schwinn8, @nnjimmy59, @gimpy1
you all don't have any USB connection problems on your VS996, do you?
That's just three off the top of my head. We also had a Dev, TotallyAnxious who had VS996 for awhile and a very popular Anxious V30 mod -- but moved on to a newer phone a few months ago.
Never any mention of USB issues.
ChazzMatt said:
@schwinn8, @nnjimmy59, @gimpy1
you all don't have any USB connection problems on your VS996, do you?
Click to expand...
Click to collapse
Well, my phones were not originally VS996. My personal phones were US998 purchases. The next two I purchased were H931. All of these converted via Frankenstein just fine. (One H931 had some issues, unrelated to the process - I believe it was a hardware problem with Verizon towers). That phone is now US998 running on ATT with no issues.
My wife and I are still running VS996 with no issues. I don't use USB much but I know it worked just fine last time I used it. I'm happy to test further if needed, but it sounds like this may be more of an issue with an originally-VS996 phone, as the OP is suggesting.
EDIT: To be clear, I don't think this is a real problem with the phone... probably just another "incompatible" computer/cable/USBport thing. So many people have these types of issues, and there's no guaranteed answer on what does/doesn't work. I'm happy to help if I can, though... I still have my older laptop which did all these steps just fine. I will say my new laptop (Ryzen) does NOT work on this process. I still have that older machine, in case it's needed again. If you love in the CT area, I'm happy to help first-hand...
schwinn8 said:
Well, my phones were not originally VS996. My personal phones were US998 purchases. The next two I purchased were H931. All of these converted via Frankenstein just fine. (One H931 had some issues, unrelated to the process - I believe it was a hardware problem with Verizon towers). The other is now US998 running on ATT with no issues.
My wife and I are still running VS996 with no issues. I don't use USB much but I know it worked just fine last time I used it. I'm happy to test further if needed, but it sounds like this may be more of an issue with an originally-VS996 phone, as the OP is suggesting.
Click to expand...
Click to collapse
OK. I'm pretty sure the others had original VS996, especially TotallyAnxious. I'm not going to officially mention her as she has moved on, but we communicated a lot when her Magisk mod was posted here.
schwinn8 said:
Well, my phones were not originally VS996. My personal phones were US998 purchases. The next two I purchased were H931. All of these converted via Frankenstein just fine. (One H931 had some issues, unrelated to the process - I believe it was a hardware problem with Verizon towers). That phone is now US998 running on ATT with no issues.
My wife and I are still running VS996 with no issues. I don't use USB much but I know it worked just fine last time I used it. I'm happy to test further if needed, but it sounds like this may be more of an issue with an originally-VS996 phone, as the OP is suggesting.
Click to expand...
Click to collapse
I'm thinking it's probably because it's an original VS996 and Verizon is notorious for locking down their phones, even though they are carrier unlocked.
It wouldn't be a problem if I could just force the USB to work and get rid of all the Verizon programming...I'm really hoping someone out there has had to deal with this before and see this.
ChazzMatt said:
OK. I'm pretty sure the others had original VS996, especially TotallyAnxious. I'm not going to officially mention her as she has moved on, but we communicated a lot when her Magisk mod was posted here.
Click to expand...
Click to collapse
I'm gonna have to read through TotallyAnxious' old posts in hopes a solution can be found. Otherwise, not sure this phone will work for me.
k2pdx said:
I'm thinking it's probably because it's an original VS996 and Verizon is notorious for locking down their phones, even though they are carrier unlocked.
It wouldn't be a problem if I could just force the USB to work and get rid of all the Verizon programming...I'm really hoping someone out there has had to deal with this before and see this.
Click to expand...
Click to collapse
Sorry for the later edits... but as I mentioned, if I can help in some way, I'm happy to do so (see my previous post).
https://forum.xda-developers.com/lg-v30/help/v30-detecting-usb-cable-vol-power-t4067993
The post above is the closest I can find - but the phone I have never had any errors leading up to the problem.
schwinn8 said:
Sorry for the later edits... but as I mentioned, if I can help in some way, I'm happy to do so (see my previous post).
Click to expand...
Click to collapse
I'll go back and re-read your posts again. (edited below after re-reading)
It's probably also worth mentioning that it won't enter Download Mode following the instructions found here : https://droidrecovery.com/lg-v30-recovery-mode/ (scroll down to "Boot LG V30 into Download Mode")
-edit- As far as incompatible cable/computer theory - I don't know...it's the cable that came with the phone when it was new. My other cable was from a Samsung Galaxy and both work with my Moto X4 (which is what I'm switching to the V30 from). All drivers are installed, no driver errors in Device Manager, etc...This is by far the most difficult phone I've tried to work with.
k2pdx said:
I'll go back and re-read your posts again. (edited below after re-reading)
It's probably also worth mentioning that it won't enter Download Mode following the instructions found here : https://droidrecovery.com/lg-v30-recovery-mode/ (scroll down to "Boot LG V30 into Download Mode")
-edit- As far as incompatible cable/computer theory - I don't know...it's the cable that came with the phone when it was new. My other cable was from a Samsung Galaxy and both work with my Moto X4 (which is what I'm switching to the V30 from). All drivers are installed, no driver errors in Device Manager, etc...This is by far the most difficult phone I've tried to work with.
Click to expand...
Click to collapse
The button dance is notoriously difficult to get right. Try it a few times. Note, in the steps listed, it says to release then press the power button again... but it's not clear that you need to HOLD it, not just press it. At least, that's what I remember it to be. I only had to do it once... adb is so much easier.
I also want to point out that one of my original LG cables did not work either. Not sure why, but it didn't. The other one did... as did a third party cable. Again, the key for me was my older laptop. The new one does not work, no matter what I try. Granted, when I say it doesn't work, I mean it wouldn't do the unlock... the USB does detect fine and the phone does switch into the necessary USB mode.
Can you change the USB mode manually somewhere? Maybe it was set to "charging only" by mistake at some point? I think the popup asks and has a "remember" button... if that was selected, it may be continuing to use charge-only by default?
EDIT: Found it... in settings/system/developer options there is "select USB Configuration"... set that to PTP and see if that works to get you in.
schwinn8 said:
.EDIT: Found it... in settings/system/developer options there is "select USB Configuration"... set that to PTP and see if that works to get you in.
Click to expand...
Click to collapse
I attached a screenshot in an earlier reply that shows what that looks like for me - I tap it and it does (literally) nothing. No menu, no option to switch - nothing at all - and that is actually the reason I posted here to begin with. I've never had this happen. It continues after multiple factory resets as well, and on the same computer I've successfully flashed other phones with.
This may be relevant? Maybe it's a Pie problem?
https://www.reddit.com/r/lgg6/comments/dnq719/usb_file_transfer_option_gone_because_of_android/
Different phone, but same symptoms.
Hi. Not sure if I can help any. But, here goes. I am on a Verizon vs996. Been a Verizon customer for years, still am. I have four phones on my plan, but I am the only rooted one. I rooted my phone about a year and a half or two years ago via Chazz 's Frankenstein method first, then the WTF method second. I currently use, for some time now, US998 rom (pie).
I did experience a couple of problems, but, carefully using/following all the instructions listed, got it done. My computer (at the time a surface pro 3 with windows 10) would not work for me. I finally borrowed an older laptop with windows 7, I think. That worked like a charm. No problems with it.
Other problems I personally had was understanding what the instructions actually meant for me to do, as I am not computer literate. I remember I had a hard time figuring out how to put the downloaded files into a folder in the correct location so the computer could find it. It really wasn't hard, I just didn't know exactly what they wanted or meant to do it.
Another problem was understanding how to use the "command" prompt. I had to click on something other than the command prompt (it was either a newer or older name for it - can't remember which). But, once I got it figured out, everything went smoothly and flawlessly. Somebody (ChazzMatt(?)) had linked to a different suggestion - can't remember what it was - but that worked.
What I would do now and what I did was, go in and print out the instructions. Once they are printed out, go thru it line by line, word for word and cross out everything that does Not apply to your phone, situation, etc. Read the remaining instructions over slowly and make sure what you are reading (and thinking) is exactly what the instructions say.
Messing with your phone can be very nerve wracking. It was/is for me, every time I do it. That's why I would print out the instructions and follow them exactly.
Sorry that's all I can add. I have to have exact explicit instructions and follow them (dummy mode).
As far as the button dance, I have never had a problem getting into twrp using it when changing roms. Magisk seemed to never install the first time and I could only get into twrp by using the button dance.
The reply to that reddit thread says that another user has it working in Pie. I wonder if you just have some weird corruption on your phone. I think you said you did a factory reset, correct? What I might suggest next is to try the Verizon repair process (they have some software that can supposedly reload the OS or something, as I recall). Maybe that will get you to a running state again.
And, again, try the button dance again a few times... I know it's annoying but it may work. If that gets you into download mode, you can then drop a KDZ for Oreo (or just jump into the Frankenstein method)... and you should be good? It's certainly weird that you can't get in there...
EDIT: Looks like not being able to access this setting does seem to affect a few phones on Pie... a quick google search confirmed this: https://www.google.com/search?client=firefox-b-1-d&q=android+cannot+change+usb+mode
Another thing to try - open up device manager, then plug in the phone and see if the list refreshes. This will tell you that Windows is "seeing" the phone, and maybe you can find out what driver it's trying to use. Maybe that's the problem? If it doesn't refresh at all, I would still suspect the cable...
Another post saying the same general thing: https://forum.xda-developers.com/pixel-2-xl/help/pixel-2-xl-usb-preferences-greyed-t3838058
EDIT2: You might also see if there's an app that can help you... like this one, for example: https://play.google.com/store/apps/details?id=co.vincze.usbsettings&hl=en_US
schwinn8 said:
The reply to that reddit thread says that another user has it working in Pie. I wonder if you just have some weird corruption on your phone. I think you said you did a factory reset, correct? What I might suggest next is to try the Verizon repair process (they have some software that can supposedly reload the OS or something, as I recall). Maybe that will get you to a running state again.
And, again, try the button dance again a few times... I know it's annoying but it may work. If that gets you into download mode, you can then drop a KDZ for Oreo (or just jump into the Frankenstein method)... and you should be good? It's certainly weird that you can't get in there...
EDIT: Looks like not being able to access this setting does seem to affect a few phones on Pie... a quick google search confirmed this: https://www.google.com/search?client=firefox-b-1-d&q=android+cannot+change+usb+mode
Another thing to try - open up device manager, then plug in the phone and see if the list refreshes. This will tell you that Windows is "seeing" the phone, and maybe you can find out what driver it's trying to use. Maybe that's the problem? If it doesn't refresh at all, I would still suspect the cable...
Another post saying the same general thing: https://forum.xda-developers.com/pixel-2-xl/help/pixel-2-xl-usb-preferences-greyed-t3838058
EDIT2: You might also see if there's an app that can help you... like this one, for example: https://play.google.com/store/apps/details?id=co.vincze.usbsettings&hl=en_US
Click to expand...
Click to collapse
All I need is download mode and I'm ready to get this thing going, haha.
One of my computers detects the phone (it thinks the USB port can't supply enough power when I plug the phone in) but not as the device it is. The Windows 7 machine - nothing.
-edit- I tried that app just now and all it does is detect Android version and then if it's 6.0 or above, sends me over to Developer options. Seems like it just skips the part of going to it via the Settings menu... (indicates this phone is not supported by the app, based on the app's notices.
-edit2- Can someone link me to a video or screenshot walkthrough for the button dance? I may just be doing it wrong based on reading it, and the only videos I can find are for old Moto phones. Is that the same 4 corner thing?
edit3- I'm looking for anything Verizon may have to rebuild the OS...if anyone has some insight as to exactly where I can find this, that would be great.
When I attempt to enter "download mode" (same method as mentioned in a previous post) as suggested by one of the Verizon program that can repair it, the phone just charges and never enters any special mode.
Samsung released Firmware Update R825USQU1BTH9/R825UOYN1BTH9 for the Galaxy Watch Active 2 (SM-R825U) (on 9/23/20)
One UI Watch Version 2.0
Tizen Version 5.5.0.1
ECG, etc. !
Build Number : R825USQU1BTH9 Tizen version : Tizen 5.5.0.1 Release Date : 2020-09-23
• Advanced Running Analysis : Giving you the insights you need to improve your running form.
• VO2max : Check the maximum amount of oxygen you utilize during exercise to improve your endurance.
• Added the new Samsung Health Monitor App for ECG Measurements.
(※ Available on Galaxy smartphones with Android 7.0 and later.)
• Detect falls : Watch can send out SOS call and messages to emergency contact when a hard fall is detected.
• Enhanced Notification : Upon receiving a message notification, a chat window appears and can also view images.
• AR Emoji/Bitmoji : Send AR Emoji and Bitmoji through the watch.
• Capture : Supports scroll capture feature that automatically sends the screen-capture image to the phone.
Samsung released Firmware Update R825USQU1ATH1 for the Galaxy Watch Active2 (SM-R825U) on 9/02/20
Change Log Indicates:
· Improved system reliability
Samsung released Firmware Update R825USQU1ATF2 for the Galaxy Watch Active2 (SM-R825U) on 7/24/20
edit: I finally got the ATF2 update on my Unlocked SM-R825U on 9/24/20. After that update, the 9/23/20 R825USQU1BTH9Tizen Update Downloaded.
Samsung Unlocked Version: https://doc.samsungmobile.com/SM-R825U/XAR/doc.html
AT&T Version: https://doc.samsungmobile.com/SM-R825U/ATT/doc.html
· Device stability improvements, bug fixes.
· New and / or enhanced features.
· Further improvements to performance
Samsung's description is lacking
Does anyone have further insight to any of the updates above?
I received this too... very vague. Anyone?
I just updated and now my numbersync doesn't work. It's as if it turned it off but watch says it's on.
Ughh. .
Sent from my AT&T Samsung Note8 [SM-N950U] using Tapatalk
LuvrGirl said:
I just updated and now my numbersync doesn't work. It's as if it turned it off but watch says it's on.
Ughh. .
Click to expand...
Click to collapse
Same here. Watch updated and now numbersync isn't working and when I try to get a numbersync code, it always fails saying "Numbersync is currently unavailable."
Hi, where do you guys live? Where is this update released? Nothing here in Sweden
yeah
Arzo001 said:
Hi, where do you guys live? Where is this update released? Nothing here in Sweden
Click to expand...
Click to collapse
nothin in norway either, we'll probably be getting it a few months after the rest of the world gets it, as always. :good:
that's why I switched to apple.
still love my active 2 though
peace
LuvrGirl said:
I just updated and now my numbersync doesn't work. It's as if it turned it off but watch says it's on.
Ughh. .
Sent from my AT&T Samsung Note8 [SM-N950U] using Tapatalk
Click to expand...
Click to collapse
So last night I tried doing a reset on my active 2 watch to see if that would help. The Numbersync option in the watch no longer showed it was on so I tried turning it on but I would get an error message saying "Mobile network unavailable". Tested it out by calling myself and sending myself a text from another phone and nothing was received on the watch. So watch only worked independently using it's own phone number.
Here's the weird thing now... this morning I wake up and started receiving calls and text messages and they started showing up on my watch! So I go into the watch menu for numbersync and it looks as if it's not turned on but somehow it's synced with my phone?
So currently it's working as if it's synced. So now I'm wondering if I should even go thru the menu option to enable numbersync even though it's working as if it's enabled?
Edit: watch receives calls and messages but because it's connected via bluetooth to my phone. Once disconnected from bluetooth the watch just works independently. Still getting same error message of "Mobile network unavailable" everytime I go into the watch menu and try to get a sync code.
rmcomer said:
Same here. Watch updated and now numbersync isn't working and when I try to get a numbersync code, it always fails saying "Numbersync is currently unavailable."
Click to expand...
Click to collapse
I'm having the same issue. Has anyone found a fix for this yet?
ssnssmom said:
I'm having the same issue. Has anyone found a fix for this yet?
Click to expand...
Click to collapse
No fix that I know of. I did several resets and went thru 2 esim changes all at the AT&T store and nothing worked. The watch has no internet connection after this last update. Phone calls work but no internet. Test it by disconnecting Bluetooth and using it standalone. You should be able to get into the Galaxy Store or update Weather and nothing works because there's no mobile data.
I ended up having to file a warranty claim thru Samsung and my watch is in route right now to Samsung.
Sent from my AT&T Samsung Note8 [SM-N950U] using Tapatalk
Same problem!
rmcomer said:
Same here. Watch updated and now numbersync isn't working and when I try to get a numbersync code, it always fails saying "Numbersync is currently unavailable."
Click to expand...
Click to collapse
I have also experienced extremely long wait times for support, and usually just hang up now. I was told AT&T was aware of the problem and say it has to do with an update from Samsung and a new update from Samsung will be needed to solve the problem. I hope we can learn more!
LuvrGirl said:
No fix that I know of. I did several resets and went thru 2 esim changes all at the AT&T store and nothing worked. The watch has no internet connection after this last update. Phone calls work but no internet. Test it by disconnecting Bluetooth and using it standalone. You should be able to get into the Galaxy Store or update Weather and nothing works because there's no mobile data.
I ended up having to file a warranty claim thru Samsung and my watch is in route right now to Samsung.
Sent from my AT&T Samsung Note8 [SM-N950U] using Tapatalk
Click to expand...
Click to collapse
Update:
So apparently my watch is in route back to me. Samsung repair ticket indicates the solution was "REPLACED PBA".
I don't know what PBA stands for. However, I could have sworn it was due to the recent software update since a lot of other people are having the same issue.
Sent from my AT&T Samsung Note8 [SM-N950U] using Tapatalk
Call from AT&T Tech Support
LuvrGirl said:
Update:
So apparently my watch is in route back to me. Samsung repair ticket indicates the solution was "REPLACED PBA".
I don't know what PBA stands for. However, I could have sworn it was due to the recent software update since a lot of other people are having the same issue.
Sent from my AT&T Samsung Note8 [SM-N950U] using Tapatalk
Click to expand...
Click to collapse
I received a call today and learned that AT&T was working on some "profile problems" in their NumberSync program that many are experiencing (such as those in this thread). The person called to verify my login name. Before the call, I did update the Galaxy Wear App (that I was told earlier should solve the problem), but that made no difference. I was also told that I would receive a return call in 24 to 48 hours when they had fixed the problem and they would help me connect to NumberSync. I am glad they escalated my ticket a few days ago; hopefully that means I am in the queue of known people with problems to have the problem fixed (if that is the problem and there is a fix). There must be hundreds or thousands with the same problem for them to give some attention to it????
LuvrGirl said:
Update:
So apparently my watch is in route back to me. Samsung repair ticket indicates the solution was "REPLACED PBA".
I don't know what PBA stands for. However, I could have sworn it was due to the recent software update since a lot of other people are having the same issue.
Sent from my AT&T Samsung Note8 [SM-N950U] using Tapatalk
Click to expand...
Click to collapse
“PBA” stands for Product Board Assembly.
I’m having the same problem as you. The watch works fine when paired with my phone, but in standalone mode I can’t get any mobile data, and I can’t activate Numbersync.
Do you know if your watch overheated when downloading the update? While the update file was downloading to my watch, it overheated and shut itself off because the file was so large. After I restarted the watch, the update completed and everything was working except mobile data. I’m wondering if this has something to do with it.
Please let us know if everything works after replacing the PBA. I may need to send my watch in to Samsung for a replacement as well.
Zagzagel said:
“PBA” stands for Product Board Assembly.
I’m having the same problem as you. The watch works fine when paired with my phone, but in standalone mode I can’t get any mobile data, and I can’t activate Numbersync.
Do you know if your watch overheated when downloading the update? While the update file was downloading to my watch, it overheated and shut itself off because the file was so large. After I restarted the watch, the update completed and everything was working except mobile data. I’m wondering if this has something to do with it.
Please let us know if everything works after replacing the PBA. I may need to send my watch in to Samsung for a replacement as well.
Click to expand...
Click to collapse
I can't remember exactly if it overheated or not. I know it did reboot but don't remember if I myself turned it back on or if it rebooted by itself after the update...
I"ll come back and update once I get my watch back and can confirm.
LuvrGirl said:
I can't remember exactly if it overheated or not. I know it did reboot but don't remember if I myself turned it back on or if it rebooted by itself after the update...
I"ll come back and update once I get my watch back and can confirm.
Click to expand...
Click to collapse
Thanks! Also, what kind of phone are you using? I am using my Galaxy Watch Active 2 paired with an iPhone 11 Pro Max, or setup independently in standalone mode. You can set the Watch Active 2 up in standalone mode by scrolling down on the watch’s initial setup screen and pressing the “?”. Either way, I am unable to receive mobile data after the update.
The reason I ask about the type of phone you have is when I called AT&T support, they said it was impossible to receive mobile data if the Watch Active 2 is paired with an iPhone or setup in standalone mode, but this doesn’t make sense because it was working fine for me before. I’m wondering if the update disables mobile data unless the Watch is paired to an Android phone.
Zagzagel said:
Thanks! Also, what kind of phone are you using? I am using my Galaxy Watch Active 2 paired with an iPhone 11 Pro Max, or setup independently in standalone mode. You can set the Watch Active 2 up in standalone mode by scrolling down on the watch’s initial setup screen and pressing the “?”. Either way, I am unable to receive mobile data after the update.
The reason I ask about the type of phone you have is when I called AT&T support, they said it was impossible to receive mobile data if the Watch Active 2 is paired with an iPhone or setup in standalone mode, but this doesn’t make sense because it was working fine for me before. I’m wondering if the update disables mobile data unless the Watch is paired to an Android phone.
Click to expand...
Click to collapse
I have a Samsung Galaxy Note 8 and both my watch and Note 8 were purchased directly with AT&T and have had continued service since day 1.
That doesn't make sense at all actually because if it's an LTE watch and it has it's own line, it's supposed to have all the functions available - and that includes phone calls, texts, and internet (data).
My Numbersync issue is resolved
Tumbleweedtoo said:
I received a call today and learned that AT&T was working on some "profile problems" in their NumberSync program that many are experiencing (such as those in this thread). The person called to verify my login name. Before the call, I did update the Galaxy Wear App (that I was told earlier should solve the problem), but that made no difference. I was also told that I would receive a return call in 24 to 48 hours when they had fixed the problem and they would help me connect to NumberSync. I am glad they escalated my ticket a few days ago; hopefully that means I am in the queue of known people with problems to have the problem fixed (if that is the problem and there is a fix). There must be hundreds or thousands with the same problem for them to give some attention to it????
Click to expand...
Click to collapse
Last Friday I called AT&T about my NumberSync issues after my Active2 watch update. They said they'd call back when they researched it. I received a call this afternoon from AT&T about profile issues due to the new watch software and now my NumberSync issue is resolved. I was able to get my Sync Code and sync up my Galaxy s20 Ultra without any problems. A minute or so after syncing, I received tons of text messages that were sent to my phone from last week before the watch update.
rmcomer said:
I also received a call this afternoon from AT&T about profile issues due to the new watch software and now my NumberSync issue is resolved. I was able to get my Sync Code and sync up my Galaxy s20 Ultra without any problems. A minute or so after syncing, I received tons of text messages that were sent to my phone from last week before the watch update.
Click to expand...
Click to collapse
Congratulations and thanks for this helpful information! I have yet to receive a call to finally resolve the issue, and I just tried to get a code and still get the same error message. Perhaps tomorrow I will be fortunate to receive a call too. I will let everyone know. I will also be curious to know if those who sent their watches in for warranty work will have a seamless syncing with their new or refurbished watches. At least I now know where the problem lies and that AT&T has found a solution at least for some! Thanks again! BTW: I was thinking of upgrading to the s20, but did not want to do so if this problem continued..
guys can u tell me in R825U unlocked which csc u used ...as iam on R825F (XSA) and want to shift to USA..unlocked
And do anyone has the latest firmware that can be used to after changing the CSC region.
rmcomer said:
Last Friday I called AT&T about my NumberSync issues after my Active2 watch update. They said they'd call back when they researched it. I received a call this afternoon from AT&T about profile issues due to the new watch software and now my NumberSync issue is resolved. I was able to get my Sync Code and sync up my Galaxy s20 Ultra without any problems. A minute or so after syncing, I received tons of text messages that were sent to my phone from last week before the watch update.
Click to expand...
Click to collapse
As of today, August 7, no one has called me back to resolve this issue and numbersync still does not work for me. When trying to call or chat with ATT Support, I am told they have a high call volume. So, I have been promised by tech support that they have a solution and that I would be called within 48 hours and still no call. After trying several times, it appears they have to fix the problem and call you to fix the problem, because I still cannot get a code. I hope we can hear some good news from someone that we can finally get a code without needing a tech support call. I suppose we will get no tech support calls over the weekend.
Hey guys!
I've been trying to bypass FRP for a couple of days now on my moms s10+, the furthest I've gotten is being able to access Samsung Internet as well as the Galaxy Store.
My current problem is that I can neither access the phone's Settings nor can I install APK:s using any browsers or storage applications, at least as far as I can tell. (source not trusted)
The phone is not rooted, has developer mode disabled (no usb debugging). So no ADB.
Using OTG doesn't pop up the storage.
I've also tried to flash the phone with comb and pit, but seems like they've made sure you can't do that anymore.
I was able to get to the "Build Number" part of the Software Info-menu, using some wierd app, but clicking it seven times did nothing.
Is it at this moment completely impossible to bypass the FRP on new Samsung phones with the latest security patch?
Or does anyone have any bright ideas I could test? Perhaps using shell commands? Or some odd website/app.
I'm really out of ideas now. :crying:
Model: SM-G975F
Firmware: G975FXXU1ASB1
Raze87 said:
Hey guys!
I've been trying to bypass FRP for a couple of days now on my moms s10+, the furthest I've gotten is being able to access Samsung Internet as well as the Galaxy Store.
My current problem is that I can neither access the phone's Settings nor can I install APK:s using any browsers or storage applications, at least as far as I can tell. (source not trusted)
The phone is not rooted, has developer mode disabled (no usb debugging). So no ADB.
Using OTG doesn't pop up the storage.
I've also tried to flash the phone with comb and pit, but seems like they've made sure you can't do that anymore.
I was able to get to the "Build Number" part of the Software Info-menu, using some wierd app, but clicking it seven times did nothing.
Is it at this moment completely impossible to bypass the FRP on new Samsung phones with the latest security patch?
Or does anyone have any bright ideas I could test? Perhaps using shell commands? Or some odd website/app.
I'm really out of ideas now. :crying:
Model: SM-G975F
Firmware: G975FXXU1ASB1
Click to expand...
Click to collapse
Howdy!
There's a guy on YouTube that is putting out videos that are about 15 mins to 20 mins long and filmed in a MetroPCS store. The guy is incredibly knowledgable and has videos for a crap ton of the new or popular phones and how to bypass or unlock or disable the frp on them.