My 7T frequently has call quality problems. When on a call people regularly say they either cannot hear me or if they can hear me it sounds like I am talking underwater or sound very muffled , making impossible to continue a call. Is there a fix or workaround for this problem?? I remember my old 1+1 had a similar problem.
One supposed workaround was to disable ok google from memory. It didn't work all that well then. How this can still be a problem with oneplus I don't know. The phone is great otherwise except for pocket touches which I found that by disabling double tap to wake stopped it.
Edit: Well the phone still has this problem. The only good news is that it doesn't happen all that often. The bad news is I dropped the phone and broke the screen. I am waiting on a replacement screen , which should be here in a couple of days. First time I ever had a broken screen.
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Recently I have been experiencing weird sounds from my speaker on my new g4. The sound comes through, but it sounds exactly like one of those severe weather interruptions on the television or the radio. It's loud, lots of static, and tinny. But it plays the sound from the video, so I can still hear what someone is saying.. just with this added 'effect'. It always happens on snapchat or Instagram and when I go to YouTube or spotify it sounds fine (it might happen on other apps but this is where I noticed it so far). At first I thought maybe I screwed up my speaker somehow like water damage. But if I did that wouldn't the sound be weird in any app? Is this some sort of known bug or software issue? Is anyone else experiencing this problem, and if so is there any way to fix it? I'm using the Verizon model VS98610B
If your speaker was bad, you would get bad audio with every app. I'm guessing Snapchat and Instagram have low quality audio compared to You Tube and Spotify.
Sent from my LG-E980 using XDA Free mobile app
earpiece sparked issues
I'm on my third LG g4. The first G4 I got, I set up and then checked my voicemail following morning to find the earpiece speaker making a tinny crackleing unrecognizable sound. I promptly return the phone to the store where I purchased it to get a g4. I got that one home and set it up on the speaker workeds great! In just a few days I realized that the second phone had the screen glitch that so many others are talking about so within seven days I returned it. I'm now on my third LG g4. I'm probably just beyond three weeks of having this phone and just now my speaker has gone out. Or at least its doing the same thing that it was doing. I can use speaker phone just fine and YouTube and all the other apps work great but the earpiece speaker has twice failed me. This phone has been in a case under a glass screen protector since day one and has never been dropped or damaged in any way. I noticed about 2 days ago that people haven't been able to hear me when I've been on the phone with it. I've been using LG phone for the last 15 years and really haven't had any complaints. I expected the best from this phone and aside from these issues I have gotten what I expected. I got the same phone for my wife at the same time. She is still on her very first g4 with no problems at all. I'm a bit taken aback by this whole thing. I'll be calling today to see what the dealers will do for me and if not I'll be getting a hold of LG to get it under warranty.
Another user and I had similar issues, in another thread:
[Problem] In-Ear Volume Cuts Off?
In my case, rebooting would at least temporarily fix the issue. Does that help with your phone?
Has anyone been on a phone call with their 5x, reclining or lying down for a minute, when the other person complained that your voice suddenly cut out, became muffled, and/or sounds "robotic"?
This is easily reproducible on two new 5x's I bought a month apart. In fact, it's so easy to reproduce that I'm surprised that I haven't (yet) found a thread here on XDA about it. I guess since so few people use their phones to actually talk anymore, and since it only happens when reclining, people probably just chalk it up to bad reception and forget about it.
But there's a thread on the Google support forums and one reddit comment from more than a year ago about it, suggesting to me that this has been happening since the 5x was released. That's not reassuring me about the chances of this being fixed, which is frustrating since the call quality switches from great to terrible entirely based on posture, so it ought to be fixable in software, right? The Google forum thread describes a workaround of disabling the "fluence" noise cancellation entirely, which is not ideal.
(I can't include links to the threads since this is my first post.)
cxseven said:
Has anyone been on a phone call with their 5x, reclining or lying down for a minute, when the other person complained that your voice suddenly cut out, became muffled, and/or sounds "robotic"?
This is easily reproducible on two new 5x's I bought a month apart. In fact, it's so easy to reproduce that I'm surprised that I haven't (yet) found a thread here on XDA about it. I guess since so few people use their phones to actually talk anymore, and since it only happens when reclining, people probably just chalk it up to bad reception and forget about it.
But there's a thread on the Google support forums and one reddit comment from more than a year ago about it, suggesting to me that this has been happening since the 5x was released. That's not reassuring me about the chances of this being fixed, which is frustrating since the call quality switches from great to terrible entirely based on posture, so it ought to be fixable in software, right? The Google forum thread describes a workaround of disabling the "fluence" noise cancellation entirely, which is not ideal.
(I can't include links to the threads since this is my first post.)
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I’m having similar issues, although I never tested whether it might have anything to do with how I’m holding my phone. For me, it’s mostly when I’m having phone calls in my room that people complain to me I that I'd sound like I’m underwater, or standing a million miles away from my phone. Never had anyone tell me those things when I'm talking on the phone outside.
First thought it would be a network issue, but recently had a few Skype calls where the same thing happened.
Just out of curiosity, does your phone’s compass lose its calibration quite often as well?
Google Maps asks me to calibrate the orientation of the phone pretty regularly. A friend of mine with a 5x said that his orientation is always off by a certain amount.
Still, I think the phone can probably be in nearly any orientation while held against someone's ear, so it shouldn't be trusting that to switch into this cancel-almost-everything noise cancellation mode. I'm not sure that there is any use case that is well-served by the way the microphones behave in this mode.
Please try making a voice call and recline for about a minute, and see if the problem repeats itself! You can send feedback about the device in the Settings -> About section.
cxseven said:
I'm not sure that there is any use case that is well-served by the way the microphones behave in this mode.
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Yeah, true. That's why I thought it would be a hardware issue and considered sending it in for repair.
I'll let you know about how my phone behaves when I lean back when I get the chance to do that during a voice call.
EDIT: Sorry, started Googleing around only now. I came across the reddit-thread you mentioned, plus a couple other articles that mention poor call quality with Nexus 6P and 5X devices. All of them suspect it's a software issue, but it looks like it's been around since at least late 2015.
https://www.reddit.com/r/nexus5x/comments/4askst/nexus_5x_microphone_not_working/
http://indianexpress.com/article/te...sers-complaining-of-poor-call-quality-report/
http://finance.yahoo.com/news/having-nexus-6p-microphone-issues-170254603.html
I just ran a test. My problem, as silly as it sounds, has apparently been that I don't usually let my phone touch my cheek when making voice calls. I hold the speaker against my ear, but then point the rest of my phone away from my face. When I press the phone against my cheek, everything works as it should. Figured it out by calling my Nexus via Skype.
um.z said:
When I press the phone against my cheek, everything works as it should.
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I've seen other people report that, and my 5x's also drastically muffle my voice the instant they're not touching my face, but they both ALSO do that after leaning back for a few moments, regardless of how firmly the phone is pressed to my face. Does yours not do that?
cxseven said:
Does yours not do that?
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Tested it again and I'm sorry, but noise cancellation doesn't go rampant on mine when I lean back. It's all been as it should.
um.z said:
Tested it again and I'm sorry, but noise cancellation doesn't go rampant on mine when I lean back. It's all been as it should.
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Which Android version are you on? Also, did you try lying down, or just leaning back a little? I thought the problem must be widespread because it's been happening on two different phones I ordered a month apart.
Hi guys! I recently bought my Oneplus 5t. To make sure everything is okay I had a question.
My Oneplus 5t is working very well, I really like it a lot. I only discovered one thing. When using vibration when the speaker is on you hear besides from the normal vibration sound another very little sound. Now this sound is not that bad, and you might not even hear it. But i was wondering if this is a normal sound.
Fot instance when you unlock the phone. When unlocking you hear a little unlock sound. After this sound the speaker will be on for around 1 or 2 seconds. You'll hear almost nothing, but when placing your ear against the speaker you hear a little static sound. This is normal and on ervery phone, and goes away after a couple of seconds. This is because for your speaker to work you''l need some eletricity going trough it. Again, you almost don't hear this and it's very normal.
When this sound is on and you press for instance the home bottom. The phone will vibrate, if you do this a couple of times fast after unlocking, when the speaker is still on, you''ll hear that little sound I was talking about before. After a couple of seconds, when the speaker is compelety turned off, you don't hear the sound anymore when virbating.
So my conclusion is that it's probably the phone vibrating when the speaker is on, and this (due to how the phone is made) makes a little rosonance with the speaker. I knot for a fact that they moved the vibration motor on the 5t to the bottom off the phone, so it's next to the speaker. Again it's almost no sound and you'll only notice it if you're very carefull. I just wanted to check if my conclusion is right and there is no problem with the phone itself.
In the following video I demonstrate te problem. I will play some music and then let the phone vibrate. From second 2 to 5 you'll hear the 'water drop' sound. The speaker is now still on because it takes some time for the speaker to totaly 'rest' (again this is normal and on every single phone with a speaker). After second 5 the speaker turns totaly off however, and now you'll hear no more water drup sound.
https://www.youtube.com/watch?v=Zi8mvO5qNYo
I've also contacted Oneplus Support wirh the video. They said that their devices had it too and that it was a normal sound. What do you guys thinks?
Read here:
https://forum.xda-developers.com/oneplus-5t/help/strange-vibration-noise-t3710431
And here:
https://forums.oneplus.net/threads/vibration-on-the-5t.695633/
In my eyes OnePlus has done some sh** with this. Same like the "upside down" screen in OnePlus5.
Edit: don't get me wrong. I love the 5T and I cannot think of using another smartphone. But I know oneplus and they will say:"It's normal behavior Blabla"
Baldesarra said:
Read here:
https://forum.xda-developers.com/oneplus-5t/help/strange-vibration-noise-t3710431
And here:
https://forums.oneplus.net/threads/vibration-on-the-5t.695633/
In my eyes OnePlus has done some sh** with this. Same like the "upside down" screen in OnePlus5.
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Thanks for the reply man!
I've seen both treads (made the OnePlus one myself haha). Also got answer from the technical support of OnePlus who analysed my video more times and told me they noticed the sound but it's normal and in their phones too.
I agree that they did not totally think this one through. The vibration motor is just to close to the speaker.. They should have put in the same location as the 5.
But well I guess it's just getting used to. Many people don't ever noticed it I guess, for instance, when you turn on 'sound on tap' you can't even hear it, and it sounds pretty normal if you don't know better.
I'm glad that it's not a hardware malfunction, but it's some getting used to. Further than that, it's an truly amazing phone..
floristevito said:
Thanks for the reply man!
I've seen both treads (made the OnePlus one myself haha). Also got answer from the technical support of OnePlus who analysed my video more times and told me they noticed the sound but it's normal and in their phones too.
I agree that they did not totally think this one through. The vibration motor is just to close to the speaker.. They should have put in the same location as the 5.
But well I guess it's just getting used to. Many people don't ever noticed it I guess, for instance, when you turn on 'sound on tap' you can't even hear it, and it sounds pretty normal if you don't know better.
I'm glad that it's not a hardware malfunction, but it's some getting used to. Further than that, it's an truly amazing phone..
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It's your post on OnePlus? Haha didn't knew that
Yeah you're right, this phone is amazing. Hopefully we get used to it and we won't notice it anymore.
At first I thought it was an issue with only my phone. I was going crazy haha
Baldesarra said:
It's your post on OnePlus? Haha didn't knew that
Yeah you're right, this phone is amazing. Hopefully we get used to it and we won't notice it anymore.
At first I thought it was an issue with only my phone. I was going crazy haha
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Yeah same man.. I was afraid I had to get it in for repair..
I think many people don't realize it because it's so little? I mean when you do notice it and you're like us (worried if you're new phone might be broken) you'll know. But otherwise the sound is pretty normal I guess?
Glad that it's okay
Hi there,
I have a question for you and I hope I am in the right place. If not, I very sorry and tell where to post correctly.
In late May I have realized my 5T was making a buzzing/electronic sound through the earpiece (which was very annoying during phone calls). I have sent it to repair twice and I had the same issue. Then I just realized that this buzzing / electronic sound was coming from the internals of the device. I can clearly hear the sound through the back panel, especially when the WI-FI is turned on. So they changed the phone twice and I still have this sound coming out of the internals. I asked some colleagues to listen to it and they can hear it through the back panel, although they can not hear it through the earpiece. For them will not be an issue during phone calls in silent nights, but for me, it is . I know there are electronics inside and they should make a noise, but this noise becomes annoying in phone calls and it's not only a background noise. They may issue a refund.
So my question for you is: have you ever experienced that? Do you hear that sound? Can you please try it and see if you do (WI-FI turned on, a quiet room like hallways, bathrooms, bedrooms at night might be more suited for listening)? Are there any other flagships or phones that make this weird sound that can be heard through the earpiece?
And the second question for you is: what is the best option to replace 5T with? I am from Bucharest, Romania, so phones like Pixel 2 XL are harder to find, and some of the phones are usually 100-150€ more expensive than their USA/UK counterparts. Is it Honor Mate 10 Pro outdated? Is it Pixel 2 XL worth it so much? is Huawei P20 or Pro good enough? Is OP6, even without fingerprint gestures, a good enough experience to be a very good buy?
Well, there more than 2 questions and I really hope I didn't bother you too much with this article.
Kind regards and thank you very much for replying,
Raresch
It should come from the fingerprint reader, AFAIK this is an "issue" for every op5t. Not annoying at all.
Yes i can confirm that. It is not anoying and sound don't appear durning calls at all.
Tagilso said:
It should come from the fingerprint reader, AFAIK this is an "issue" for every op5t. Not annoying at all.
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Siljorfag said:
Yes i can confirm that. It is not anoying and sound don't appear durning calls at all.
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I see. Thank you very much for the answer. For me is an issue during phone calls as well. But I am very glad that you can experience the phone truly nevertheless ?? have a nice day.
Hi all. Does anybody else have any issues with the microphone on their S20 Ultra (Exynos)? Yesterday I was on WhatsApp video call with my dad and every few minutes my microphone would stop working, ie. he would not hear me until I disconnected and called him again, sometimes twice before it would work again. Initially I though maybe WhatsApp is buggy on new phone but today when I made a normal phone call to my mum I had the same issue, although only first time around and when I called again it was fine for the remainder of 20+ min call. But later in the day I again called my dad on WhatsApp and same thing happened, only once but still. Anyone else? Should I be worried my Ultra is dodgy on the hardware level or is this something that can be fixed with software update?
Same here. My s20 plus microphone hardly catches any voice when my mouth is near the mic itself. Whereas while on call the other party hears nothing when I speak normally on calls. It's annoying af. Somebody give us a solution.
Warranty is solution.
Service centers are closed bro, our beloved corona is everywhere ?
Hey, I'm using Samsung galaxy S 20 ultra which I bought 4 days before I have mic issue in particular app like smule
I like sing songs, if I start recording mic not working also in live jams no one can hear my voice.. Please help me in this case