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For some reason, I was charging my phone and it just stopped. It was only the second time I decided to charge without "fast charging" ticked and it is puzzling me. After testing a combination of all my chargers, I found that the problem seems to be the fast charging adapter. It does not even stay plugged in all the time... Is it normal for them to stop working after only a few months? Or could the problem lie within my phone?
Okay, I am pretty sure the problem is with the adaptive charger and maybe the usb cable. Would Best Buy be able to exchange my charger for a new one since I bought the phone in like October or something?
Hi
I have owned an lg g4 T-Mobile for a few months now and it's on stock marshmallow and it's been working fine up till recently.
Here is the issue
1) phone sometimes doesn't recognise the charger, I tried different cables and chargers with the same result, although the problem was more consistent with a quick charger 2.0.
2) phone sometimes recognises the charger but I leave it plugged for an hour and the phone doesn't charge at all.
3) I used to charge my phone using a quick charger 2.0
4) no change in battery life
5) everything else is fully functional.
6) I stopped using the quick charger since and the phone has mostly been charging normally, I don't know how to explain it but after stopping charging with the quick charger, other chargers started charging normally again.
I can use the regular charger with no problems but I really miss the fantstic quick charging.
Could the quick charger have actually damaged the phone, is it safe to use it ?
Well, I got official nougat update on my OP3 and everything is working fine. But I am not sure if dash charging is working anymore:
1, no blue LED, everytime I connect phone with dash cable and charger, I see only red LED
2, in battery settings there is just ordinary "charging from outlet", not a single mention about dash.
Anybody here with same problem?
Mine updated last night and I still get the blue light and the "dash charging" text on the lock screen
viktorino said:
Well, I got official nougat update on my OP3 and everything is working fine. But I am not sure if dash charging is working anymore:
1, no blue LED, everytime I connect phone with dash cable and charger, I see only red LED
2, in battery settings there is just ordinary "charging from outlet", not a single mention about dash.
Anybody here with same problem?
Click to expand...
Click to collapse
Reboot the device, it happened to me. Reboot fixed this. If that doesn't fix it then go into recovery and wipe user data. ALL YOU DATA INCLUDING INTERNAL STORAGE WILL BE WIPED SO PLEASE BACK UP FIRST!
I'm not responsible if something bad happens
SHOTTZZ99 said:
Reboot the device, it happened to me. Reboot fixed this. If that doesn't fix it then go into recovery and wipe user data. ALL YOU DATA INCLUDING INTERNAL STORAGE WILL BE WIPED SO PLEASE BACK UP FIRST!
I'm not responsible if something bad happens
Click to expand...
Click to collapse
WIping userdata wont help lol. Dash has nothing to do with the data partition. Try a reboot ;D
I already wiped all data right after update. Tried reboot few times with no luck.
//EDIT WUT, I tried charge with ordinary charger and THEN dash > Now it works! So I really don't know how I fixed it, but if you have same problem, you can try this. Or maybe these restarts fixed it.
viktorino said:
I already wiped all data right after update. Tried reboot few times with no luck.
//EDIT WUT, I tried charge with ordinary charger and THEN dash > Now it works! So I really don't know how I fixed it, but if you have same problem, you can try this. Or maybe these restarts fixed it.
Click to expand...
Click to collapse
may be re-flash will help
viktorino said:
I already wiped all data right after update. Tried reboot few times with no luck.
//EDIT WUT, I tried charge with ordinary charger and THEN dash > Now it works! So I really don't know how I fixed it, but if you have same problem, you can try this. Or maybe these restarts fixed it.
Click to expand...
Click to collapse
Did you charge from null while using ordinary charger? I am facing same issue since updating to Nougat and trying ordinary charger didn't help. I have tried rebooting about 15-20 times but no luck :crying:
marmeak7 said:
Did you charge from null while using ordinary charger? I am facing same issue since updating to Nougat and trying ordinary charger didn't help. I have tried rebooting about 15-20 times but no luck :crying:
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Click to collapse
Try pluging whole connector into dash charger, it can happen.
Have same problem since yesterday, even rebooted, still slow charge. I will try the idea with switching to ordinary charger and back next time.
My dash charging is not working. stopped suddenly recognising dash charger.
oxygen os 4.1.0. (non rooted)
dash charger and cable working fine. checked with other op3 it charges as dash. so that is not the issue. I have two separate dash chargers and cables. tried all iteration. my phone does not recognise that dash charger is used.
charging spped is great but the dash charging logo does not appear.
for all out there factory reset does not solve this problem. did it twice. cleaned cache etc.
SAD. Great hardware supported by very poor software. wake up OP
Hey all
If your dash charging is not detecting (even with a proper dash charger and cable) please check if it gets detected when connected to PC. Mine did not detect.
There is a problem with the motherboard and it needs replacement. A quick trip to the service centre should solve the problem.
However with change in motherboard there is change in IMEI number.
Your not alone... Mine is messed also
viktorino said:
Well, I got official nougat update on my OP3 and everything is working fine. But I am not sure if dash charging is working anymore:
1, no blue LED, everytime I connect phone with dash cable and charger, I see only red LED
2, in battery settings there is just ordinary "charging from outlet", not a single mention about dash.
Anybody here with same problem?
Click to expand...
Click to collapse
Just try after reboot. It works fine.
Charger connection sequence probably matters
I am using LineageOS v. 14.1 (Nougat 7.1 based), nightly build dated 27-Apr-2017.
Also I am using microG instead of GApps (no GApps installed).
Phone is rooted with SuperSU.
DASH charge worked well. But once upon a time the phone stopped to charge with factory DASH charger and factory DASH cable at all. But it was still being charged with third party chargers via factory DASH cable. When I connected DASH charger to wall socket, charging icon on the phone appeared for a second and then disappeared. No charging were noticed, battery percentage continued to go down.
Reboots did not help.
But what helped is unplugging DASH charger brick from the wall socket and plugging it back in socket many times. Maybe 5 or even 10 times. After one plugging charger in the wall socket the charge icon appeared and stayed in place. The charging circle started spinning, charging percentage went quickly up. It surely fast DASH charge since LineageOS does not tell DASH 4A charge from regular 1.5A charge but phone gets 100% charged in about 1 hour.
Possible cause of this issue may be using non-factory low current 0.7A charger and factory cable for a couple of times. I used to charge my phone intentionally slowly over night to get it charged in the morning and not staying charged all night while I am sleeping. Also such slow charging helped in the past my old phone batteries to perform better.
Hope this simple unplug-plug advise helps somebody.
UPD 08-May-2017:
After 2 days the problem reappeared. Done 4 brick plug-unplug attempts with no luck. After one attempt (5th overall attempt) plugging USB-A connector into wall socket plugged brick, the charging begun. So maybe phone wants us to connect Type-C connector to phone, DASH brick to wall socket and lastly plug USB Type-A cable connector to brick. Consider to check this later.
UPD 09-May-2017
Plugged factory DASH Type-C cable to phone, plugged factory DASH charging brick to wall socket and lastly plugged USB Type-A cable connector into the charging brick. Charging begun immediately. Phone claims it will be charged in 50 minutes from 5% to 100% which is possible only on DASH mode. Voila!
Conclusion:
Before cleaning cache and reinstalling software consider just plugging original factory charger in right sequence: USB Type-A connector of cable to be plugged in charging brick last. Plug Type-C connector into phone and charging brick into wall socket before.
Hi, I've been having this problem with my pixel 2 xl that won't recognize any usb-c to usb-c cables. It will only recognize a usb-c to usb-a cable but will keep restarting the moment I plug it in. I've tried many things like restarting, trying to charge while it is turned off, booting into safe mode, and even updating to the Android Q beta (hoped they would've fixed it then), but nothing seems to work. I'm confident that it's a software issue since there would be random glitches where the original charger would actually work, but every other time it doesn't.
Also, I'm actually considering switching to a custom software. I'm thinking since the software is the issue, maybe it might help to fix it. Has anyone ever experienced this issue as well?
Clean the usb port on the phone
siggey said:
Clean the usb port on the phone
Click to expand...
Click to collapse
That's the very first thing I did
siggey said:
Clean the usb port on the phone
Click to expand...
Click to collapse
That's the very first thing I did. It's not an issue with the port since it works perfectly with a Usb-c to usb-a cable. Just it doesn't fast charge and it constantly reboots with it.
I'm having the exact same prob. I've cleaned my port, tried it in safe mode, and did several resets (soft and hard). I spoke with Google and they offered an exchange since it's under warranty but my glass is cracked so that voids it out until I get it fixed. They said it would restart afterwards? I'm stuck trying to figure out if I want to fix it and do a swap, try different firmware or just get a different phone all together??
I'm having the same issue. Started this week.
Ali7000 said:
Hi, I've been having this problem with my pixel 2 xl that won't recognize any usb-c to usb-c cables. It will only recognize a usb-c to usb-a cable but will keep restarting the moment I plug it in. I've tried many things like restarting, trying to charge while it is turned off, booting into safe mode, and even updating to the Android Q beta (hoped they would've fixed it then), but nothing seems to work. I'm confident that it's a software issue since there would be random glitches where the original charger would actually work, but every other time it doesn't.
Click to expand...
Click to collapse
Your testing methodology is flawed. The restart loop occurs at the P2XL splash screen, which means control of the device is still in the hands of the bootloader. Since the bootloader is outside of Android, Android cannot be the culprit. As a result, neither safe mode nor Android Q would resolve the problem.
Have you attempted moving your data off the device's internal storage and reinstalling a stock ROM using the included flash-all bat with the -w flag present? While we have determined that Android itself isn't the culprit, Google's ROM images also install bootloaders and basebands, either of which could be the source of your issue.
Once a stock ROM from Google is installed, test your device. If the restart loop occurs, then your issue is NOT software, but hardware. So then you'll have to test the hardware. Find a charger from a different device and, using a USB-A to USB-C cable attempt to charge the phone. If the restart loop does not occur with this combination, then you know the P2XL charger is faulty. Otherwise, the charging circuit in the P2XL has malfunctioned and thus service will be required.
Are you all on Android q beta or is this happening to stock non rooted too? I'm on q
FYI, I had this same problem a few months ago and it turned out this is a relatively common hardware issue on Pixel 2 XL.
It usually starts by occasional failures to charge (original charger), then it becomes more frequent, then you can't charge and find that the only option is an usb-c/usb-A cable (less power involved). Finally every time you plug a cable it restarts the phone.
Did all possible known troubleshooting, cleaned the port, engaged Google remote support, ...
At the end, the conclusion is that sometimes the port gets loose and related wiring becomes unstable.
To fix it, I had to send the phone for a port replacement.
Working fine since then.
Ali7000 said:
Hi, I've been having this problem with my pixel 2 xl that won't recognize any usb-c to usb-c cables. It will only recognize a usb-c to usb-a cable but will keep restarting the moment I plug it in. I've tried many things like restarting, trying to charge while it is turned off, booting into safe mode, and even updating to the Android Q beta (hoped they would've fixed it then), but nothing seems to work. I'm confident that it's a software issue since there would be random glitches where the original charger would actually work, but every other time it doesn't.
Click to expand...
Click to collapse
I had a similar issue after the July update. If I plugged the original charger and cable in the phone turned off. The only way I could charge it was to use a USB-A to USB-C cable with a slow charger (non QC) and the phone had to be off. Did RMA with Google after doing safe boot, reset and other things. They noted the security update as reason so maybe that's the problem?
I have the problem since pie and even though Google accepted to RMA the device at first they then declined to do it because I didn't have the the purchase id of the device.
I'm doing the rma while I can. The more I read about it, the more I think it's due to the faulty fast charging. It might be damaging the charging port and causing these problems. What I find strange is that some other users also started having these problems a week ago like I did.
Ali7000 said:
I'm doing the rma while I can. The more I read about it, the more I think it's due to the faulty fast charging. It might be damaging the charging port and causing these problems. What I find strange is that some other users also started having these problems a week ago like I did.
Click to expand...
Click to collapse
Port overheating may be causing it to become loose. That's my impression due to what happened to me.
Mine started working again. Weird
I just did RMA because of this... The new (refurbished) device is working now....
I edited the post because when I first tested my charger wasn't plugged in and I though that the new device had the same issue... ....:silly:
In any case do RMA..... Before this happened my pixel only charged with one side of the cable connector (any cable) then it magically got fixed and after two weeks it didn't charge with originals chargers (only when it was turned off)... Definitely was something hardware related...
So when I put my phone on my charger it says "fast wireless charging" then after about 4 seconds it just automatically changes to REGULAR charging and the time DOUBLES! I have been using this charger cradle from ANKER for a three years so I thought maybe it's the charger. But no. I used a S9 which also has fast wireless charge. It does not do what the note 20u does at all. I've rebooted mult times and turned off and on fast Wireless charging and still the same thing keeps happening. It should be noted this started happening after an update to N986USQU1ATI5 / N986UOYN1ATI5 / N986USQU1ATI5
Has anyone experienced this!??
I have a similar problem that started after the upgrade, and only on 1 charger (Aukey). It starts as fast charging, then after about 10-20 seconds, stops altogether for less than a second, then starts fast charging again. If the screen is on, the charging sound goes off every 15 seconds or so. It's only the Aukey charger. Strange.
I checked again, and it does also go to standard charging after stopping. Also, I changed power the power supply, and it still does the same thing.
I had the same issues several times.
Wow. I wonder if Samsung did something shady like remove fast Wireless charge or made it so fast Wireless charge only works with their chargers?? This seems VERY suspect that this is happening to other people. Have any of you reported this to Samsung? I'm about to get in touch with their support and see what they say
i have the same issue with baseus 120w charger....charges with super fast charging for couple of minutes and then goes back to normal fast charging.
Same here. Wish someone had a fix
Same here. Pauses charging every 5 to 10 seconds and actually never charges. Only works on the Samsung pad now.
For what it's worth, I have a spigen wireless car charger and it does fast charge.
Like I said before, it's only SOME chargers that won't work. It was definitely after the update, before the update, all my chargers worked. I went on the Samsung Members app, and people there are having the same problem, but no solutions.
s20 wireless charging pauses since the sept update for me, too. rebooting, clearing cache, force reboot all fail to clear this problem. makes ya wonder how much testing is done with the updates samsung rolls out.
Same here after the latest upgraded.
I just received a generic 15w wireless charger stand from Aliexpress and noticed this issue too.
My older S9+ fast charges on it fine, while my new Note 20 Ultra only slow charges (~1200 milliamp vs ~700 milliamp input according to the Ampere app... This is with my Note 20's charger brick and cable.
Seems like Samsung are intentionally trying to lock out third party chargers.
Same here with the I Ottie I tap 2.
Was working before September update, Have tested with Samsung S10 plus and s9. On both, fast charging is working.
Any workaround yet, any one contacted Samsung ?
Quick update, contacted Samsung support. Fat lot of good that did.
Wanted me to take it in to a service centre. I reiterated it wasn't a hardware problem, it was software.
Anyway she stated to send a bug report through to Samsung with the description.
- Settings
- Information about the phone
- Contact us
- Report error
Next, enter a detailed description of the anomaly and attach the system log data. You will need to check the item at the bottom "Send system log data"
I have the same problem with my CHOETECH 15W charger. I guess we need to wait to next update from Samsung
webnorka said:
I have the same problem with my CHOETECH 15W charger. I guess we need to wait to next update from Samsung
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Click to collapse
Still no fix, Boycott Samsung.
Sent from my SM-N986B using Tapatalk
I have this issue also. Not enough people *****ing about it to get it fixed so far.
I'm trying my best.
https://us.community.samsung.com/t5/Galaxy-S20/Problem-with-Galaxy-s20-ultra-wireless-charging/m-p/1...
https://forum.xda-developers.com/galaxy-note-20-ultra/help/fast-wireless-charging-issue-t4168051/pag...
https://us.community.samsung.com/t5/Galaxy-S20/Wireless-Charging-Stopped-After-Update/td-p/1463192
https://us.community.samsung.com/t5/Note20/fast-wireless-charging-problems/m-p/1467042#M8603
I have all type of fast chargers (from 18w to 65w) at home/office... old/ new/ or third party and mostly they can fast charge on my S20+. I found this "slow down charging" issue occurs when it's on a wore USB-C cable/ or cheap third party cable (especially those 1 to 2 or 1 to 3 cable).
For what it is worth, I have a third party cheap charger (seneo) that used to flop flop between fast and regular wireless charging however, I swapped out the power cord with an older S10 phone cord and a Samsung fast charger power adapter and now I have fast charging.