Hello xda-developers.com community, i hope that every one is doing great.
I have a problem wirh my new Google Pixel 3 XL, wich i bought from a phone market. When i connected to intenet the device seems to be locked and i can't access to anything on device only the interface in the image below.
Is there any solution for that? i am a biginer and take it easy on me please.
if there no help tell me so i can return it to the seller.
I will appreciate any help.
thank you
mounir2.0 said:
Hello xda-developers.com community, i hope that every one is doing great.
I have a problem wirh my new Google Pixel 3 XL, wich i bought from a phone market. When i connected to intenet the device seems to be locked and i can't access to anything on device only the interface in the image below.
Is there any solution for that? i am a biginer and take it easy on me please.
if there no help tell me so i can return it to the seller.
I will appreciate any help.
thank you
Click to expand...
Click to collapse
What phone market?
If that display comes up when you turn the phone on, what happens when you tap next?
Homeboy76 said:
What phone market?
If that display comes up when you turn the phone on, what happens when you tap next?
Click to expand...
Click to collapse
Im guessing the FBI appears within 12-24 hrs.
This is a notice put up by the Google apps device manager app. It means that that device is a company managed device and you should return it.
Related
Hi guys, I've found an HTC Wildfire S this morning at the train station. IT has locked SIM and locked Screen. Tried to look in the SD card but there'snothing useful.
Debug USB is not enabled so I can't navigate the system folders to find any clue. What do you suggest to help me find the owner out?
Why didn't you just hand it over to the police?
phishphinger said:
Why didn't you just hand it over to the police?
Click to expand...
Click to collapse
That's the last option. I trust more myself
No, the reason is that is much easyer for the owner if I can directly call him. And also often the loss of a low budget device is not reported to the police, so the owner will never find it.
Just some months ago I forgot my phone on a train and a guy called with it my mum and I was ablo to retrieve it in a couple of days!
try installing the sim card to other phone and see if it works than just wait for the owner to call on that number...
Or
you can make a nandroid backup and extract that backup using your pc find the social apps like facebook or tweeter and you will find the account info for the owner and you can send the message to that account that you have found the phone or whatever you want to send...
santacrab.it said:
Hi guys, I've found an HTC Wildfire S this morning at the train station. IT has locked SIM and locked Screen. Tried to look in the SD card but there'snothing useful.
Debug USB is not enabled so I can't navigate the system folders to find any clue. What do you suggest to help me find the owner out?
Click to expand...
Click to collapse
Take it to the carrier store. They will contact them and i think they might even give reward or something. I believe carriers used to.
santacrab.it said:
That's the last option. I trust more myself
No, the reason is that is much easyer for the owner if I can directly call him. And also often the loss of a low budget device is not reported to the police, so the owner will never find it.
Just some months ago I forgot my phone on a train and a guy called with it my mum and I was ablo to retrieve it in a couple of days!
Click to expand...
Click to collapse
You should be able to see what the network is from the SIM - I'd contact them really. Whoever lost the phone is going ot have to contact them so would be able to get the phone back that way. You could also leave a note with your contact details at the lost property at the train station.
Then contact the service provider of the phone. They will have a record of the device serial number and IMEI, and will know the owner of the phone.
Edit: too slow
Chaitanyapatel8880 said:
try installing the sim card to other phone and see if it works than just wait for the owner to call on that number...
Click to expand...
Click to collapse
The SIM is locked, so it's no use.
Chaitanyapatel8880 said:
you can make a nandroid backup and extract that backup using your pc find the social apps like facebook or tweeter and you will find the account info for the owner and you can send the message to that account that you have found the phone or whatever you want to send...
Click to expand...
Click to collapse
How can I make the nandroid backup with a non rooted device, which have the screen block?
santacrab.it said:
The SIM is locked, so it's no use.
How can I make the nandroid backup with a non rooted device, which have the screen block?
Click to expand...
Click to collapse
ah ok... Sorry... I didnt knew that...
No other "software" solutions?
santacrab.it said:
No other "software" solutions?
Click to expand...
Click to collapse
No other option that I can find...
Power off the device, remove and replace the battery, boot into hboot by pressing volume- and power, --wait-- use volume keys to select recovery. You should now be able to use adb stuff even though usb debugging is disabled. I'm not sure, but it's worth a try. I still think the best option is to return the phone to the carrier.
I think if i lost my phone id be a little upset at someone going so far as a nandroid of my stuff even if trying to return to me. Id just take it to carrier. It's a guarantee it gets to the person. They usually have an email or alternate contact for the person.
There will be a serial no on the Sim Card, so that the carrier people will easily identify the owner. (Same thing for the phone also)
**Much simple**.
I now have a new N7105 but I still have my broken N7000, it has lots of pics and phone numbers on it which i need.
i can turn the phone on, but the screen is smashed and the led stuff underneath has leaked everywhere so i cant see anything at all.
which means i cant enter my pin number,
when i connect it to my laptop, it shows up but because i aint entered the pin, i cant access any data from the phone.
someone told me i can get my pics via ADB but i have no idea how to go about this.
is there anyone that knows exactly what i need to do?
Nobody know?
If you have had android debugging enabled you can use a program called droid at screen and it will show the display, but that is about it.
Hope this helps
MrLarner said:
Nobody know?
Click to expand...
Click to collapse
here you go
http://forum.xda-developers.com/showthread.php?p=36499906
this will help you
Thanks buddy, i'll take a look now :good:
MrLarner said:
Thanks buddy, i'll take a look now :good:
Click to expand...
Click to collapse
Great take a look any more help required let me know.
HI Team,
I am very impressed by you work here.
I am unfortunately not a tech geek and I don't have much idea about phones troubleshooting. I need you all to try your best to help me.
I have a Xperia S Lt26i.It is already rooted as my brother who previously used it rooted it. The name of the root group is Tux Kernel (I see this when the phone restarts.)
Just two days ago my cousin was playing with the phone and he pressed the wrong pattern code for more than 20 times. My phone is not connected to 4g or wifi. I am unable to answer the secret question. I have my gmail configured on the device but it doesn't give access even though I enter the correct username and password. My brothers gmail was configured on it at the time of purchase(FYI)
No whatever I try it doesn't help me. If I connect the device to my PC. Sony Companion center doesn't recognize it. I have some very important notes on my phone under notes and I will be sacked from my job if I miss those notes. I am only the bread earner for my family.
I just want help to recover the notes on my device. Please let me know in detail the steps while you answer it will be of great help.
Forgot to inform you people that my usb debugging option is also disabled on my phone.
I am even ready to pay for this service as this group is my only hope after 16 hours of internet search.
GOD bless you please help me resolve my problem.
bhuvanesh99 said:
HI Team,
I am very impressed by you work here.
I am unfortunately not a tech geek and I don't have much idea about phones troubleshooting. I need you all to try your best to help me.
I have a Xperia S Lt26i.It is already rooted as my brother who previously used it rooted it. The name of the root group is Tux Kernel (I see this when the phone restarts.)
Just two days ago my cousin was playing with the phone and he pressed the wrong pattern code for more than 20 times. My phone is not connected to 4g or wifi. I am unable to answer the secret question. I have my gmail configured on the device but it doesn't give access even though I enter the correct username and password. My brothers gmail was configured on it at the time of purchase(FYI)
No whatever I try it doesn't help me. If I connect the device to my PC. Sony Companion center doesn't recognize it. I have some very important notes on my phone under notes and I will be sacked from my job if I miss those notes. I am only the bread earner for my family.
I just want help to recover the notes on my device. Please let me know in detail the steps while you answer it will be of great help.
Forgot to inform you people that my usb debugging option is also disabled on my phone.
I am even ready to pay for this service as this group is my only hope after 16 hours of internet search.
GOD bless you please help me resolve my problem.
Click to expand...
Click to collapse
i'm sorry i'm too not tech geek..but i'm willing to help solve your problem..is your phone can turn on??
bhuvanesh99 said:
HI Team,
I am very impressed by you work here.
I am unfortunately not a tech geek and I don't have much idea about phones troubleshooting. I need you all to try your best to help me.
I have a Xperia S Lt26i.It is already rooted as my brother who previously used it rooted it. The name of the root group is Tux Kernel (I see this when the phone restarts.)
Just two days ago my cousin was playing with the phone and he pressed the wrong pattern code for more than 20 times.......
Click to expand...
Click to collapse
Did You try the method mentioned here?
ceriqdesign said:
i'm sorry i'm too not tech geek..but i'm willing to help solve your problem..is your phone can turn on??
Click to expand...
Click to collapse
Yes my phone is powered on and I am able to receive call but I am not able to use the phone as it is locked out due to multiple pattern attempts.
Mirhawk said:
Did You try the method mentioned here?
Click to expand...
Click to collapse
Yes I have tried those steps. That steps are for phones which are originally having the sony software. However, I have a rooted phone and it never gets detected if I connect to sony PC companion.
bhuvanesh99 said:
Yes my phone is powered on and I am able to receive call but I am not able to use the phone as it is locked out due to multiple pattern attempts.
Click to expand...
Click to collapse
If You are able to receive calls, are You not able to access the phone while being in call? This might be worth a try!
bhuvanesh99 said:
Yes I have tried those steps. That steps are for phones which are originally having the sony software. However, I have a rooted phone and it never gets detected if I connect to sony PC companion.
Click to expand...
Click to collapse
Ah Sorry! My Bad! Should have read that!
Mirhawk said:
If You are able to receive calls, are You not able to access the phone while being in call? This might be worth a try!
Ah Sorry! My Bad! Should have read that!
Click to expand...
Click to collapse
++++++++++++++++++++++++++++++++++++++
I have tried already when my phone is on a call trying to access the phone is impossible. Its just showing me the lock screen.
bhuvanesh99 said:
++++++++++++++++++++++++++++++++++++++
I have tried already when my phone is on a call trying to access the phone is impossible. Its just showing me the lock screen.
Click to expand...
Click to collapse
why dont u try fresh install thru flash tool
Hi everyone
This is my first post here and a sad one at present.
i restored my G3 back to stock last night and all seemed to go well but now my phone says McaFee mobile security your device is locked and is asking for a pin to unlock it.
i don't have this pin and i don't have a clue how to get it, i purchased the phone as a used mobile and it was all good until i did the root back to stock because lollipop was causing some serious lag issues.
can anyone please help me with a way around this if possible
big thanks in advance
Contact the person who sold you the phone. He entered the PIN. McAfee thinks the phone is stolen now.
You can try flashing stock firmware (kdz) file with CSE flash. It could help
http://forum.xda-developers.com/showthread.php?t=2785089
DelBoy said:
Contact the person who sold you the phone. He entered the PIN. McAfee thinks the phone is stolen now.
You can try flashing stock firmware (kdz) file with CSE flash. It could help
http://forum.xda-developers.com/showthread.php?t=2785089
Click to expand...
Click to collapse
Thanks for the reply
I contacted the seller and it seems the phone is infact 3rd hand if not more and basically he does not have the pin
i did the firmware flash and thats why I'm in the pickle now as the phone knows its been factory reset and MacaFee kicks in for security, the sellers not interested as he sold me the phone working which it was but lollipop was just killing the phone when i updated it and after trying to get back to kitkat I'm in brick land
If anyone else has a suggestion or can help then please do get in touch if possible
Thank you
In fact the previous owner set up an account here: McAffee Mobile Security.
Contact someone there and explain your situation.
I will contact McAfee for sure and see if they can help me but I do believe the answer I will receive will be can't help and I come to this conclusion through general security measure because I'm pretty sure anyone could steel a phone and call them up asking for the unlock code but let's see what they say.
If anyone has had this happen and have found a way around the issue please do send me a private message if you don't wish to publish it as I am stuck big time at present
Cheers
I have just got off the phone with McAfee customer support here in the UK and well to be blunt I'm up that creek without a paddle
Nothing they can do for me because even though the software licence is valid and I have the original owners email address that confirms this because I don't have a prof of purchase for the phone like a receipt or mobile number for the original owner they can not help me I'm anyway
All they said I can do is to keep emailing the owner with this email address and hope for a reply and if I get one enter the pin and it will unlock
So people be very careful if you don't have the pin for your phone as it looks like I have just lost £240 and now have a brick to look at
Again if any of you wonderfully cleaver people know of a fix please do help me out if possible
Thanks
Joe
talk2joe said:
I have just got off the phone with McAfee customer support here in the UK and well to be blunt I'm up that creek without a paddle
Nothing they can do for me because even though the software licence is valid and I have the original owners email address that confirms this because I don't have a prof of purchase for the phone like a receipt or mobile number for the original owner they can not help me I'm anyway
All they said I can do is to keep emailing the owner with this email address and hope for a reply and if I get one enter the pin and it will unlock
So people be very careful if you don't have the pin for your phone as it looks like I have just lost £240 and now have a brick to look at
Again if any of you wonderfully cleaver people know of a fix please do help me out if possible
Thanks
Joe
Click to expand...
Click to collapse
have you tried any diff roms or cyanogen mod? maybe a diff software wont have the mcafee on like cyanogen mod
No I haven't tried to put any other software on because I can no longer access download mode as the McAfee has a kill switch and won't let me do anything from what I can see.
All I can do it switch on my device I can't even get into setting properly because the McAfee block kicks in to quickly and I've tried probably 20 odd times
If anyone can explain a way for me to flash another operating system onto my handset please get in touch as I will try anything rather than have a dead phone and e out of pocket
Cheers
Take it some private repair shop. They will solve your issue.
DelBoy said:
Take it some private repair shop. They will solve your issue.
Click to expand...
Click to collapse
If i can not get around this fix i will defo take it to a shop as you mentioned and try my luck.
but i have some news
i have managed to get into the phone and it allows me to gain access without lock down but no sim installed yet.
i followed the steps from an earlier thread on how to get to buddy lock code and gain access to Macafee software but i do not see or can not figure out how to enter a buddy number as suggested in the last part of the solution
anyone know how to enter a buddy number please
cheers
Bump up just for those who might have missed this thread
Anyone know how I add buddy number please
Cheers
open the apk. on top , on the right there are like three dots. settings, scroll down to find device-buddy list.
under settings you can also see subscription info. there you can find the email of the person who set up the apk.
Well just wanted to say thanks to everyones help who replied or sent me a ptivate message
My phone is back and working well and i now have a new password for mcafee
Took some time and my device went through a few stalls n freezing trips but after being persistant i got around the issues.
Cheers to all
talk2joe said:
Well just wanted to say thanks to everyones help who replied or sent me a ptivate message
My phone is back and working well and i now have a new password for mcafee
Took some time and my device went through a few stalls n freezing trips but after being persistant i got around the issues.
Cheers to all
Click to expand...
Click to collapse
how were you able to enter the buddy code?
i have the same problem..i cant access my lg g3 because of mcafee.. i dont know the pincode.. im the 3rd owner of the phone and i dont know how to contact the first person who bought this.. im begging you guys please help me
cass10 said:
i have the same problem..i cant access my lg g3 because of mcafee.. i dont know the pincode.. im the 3rd owner of the phone and i dont know how to contact the first person who bought this.. im begging you guys please help me
Click to expand...
Click to collapse
Deleted
here is the method :https://forum.xda-developers.com/lg...are-method-t3534946/post70470494#post70470494
Hello fellas(and ladies)
I have a Samsung Galaxy S9, from t-mobile, dark blue. I've locked myself out of the device, and I have a friend that is going to help me get it back working. In order for him to be able to help me, he needs to know the model number. I know it's a SM-G960.. but how do I determine the exact model (i.e. sm-g960f, sm-g960e, etc). I'm unable to login to the phone so I cant check it like that, and the back cover is sealed on there as you know unless you have the tools to remove the cover (which I don't). Is there another way to find out which model it is, like download mode or recovery mode or something? Thanks for taking the time to read this, and for your advice.
Edit- US Model
KooKlique said:
Hello fellas(and ladies)
I have a Samsung Galaxy S9, from t-mobile, dark blue. I've locked myself out of the device, and I have a friend that is going to help me get it back working. In order for him to be able to help me, he needs to know the model number. I know it's a SM-G960.. but how do I determine the exact model (i.e. sm-g960f, sm-g960e, etc). I'm unable to login to the phone so I cant check it like that, and the back cover is sealed on there as you know unless you have the tools to remove the cover (which I don't). Is there another way to find out which model it is, like download mode or recovery mode or something? Thanks for taking the time to read this, and for your advice.
Edit- US Model
Click to expand...
Click to collapse
Your box will tell you. But its a u model. ALL US CARRIER PHONES ARE A U MODEL, there is no difference between any of them.
kekistaneerefugee said:
Your box will tell you. But its a u model. ALL US CARRIER PHONES ARE A U MODEL, there is no difference between any of them.
Click to expand...
Click to collapse
Thank you for taking the time to answer, I appreciate it.
KooKlique said:
Thank you for taking the time to answer, I appreciate it.
Click to expand...
Click to collapse
You just keep locking yourself out of devices don't you....
https://forum.xda-developers.com/galaxy-j7/help/galaxy-j7-g-oogle-verification-issue-t3852720/
Well one thing you can do is reset your Google password on a computer then try to login again after 24 hours. Surely you have a recovery email address which you can use?
This is Samsung's instructions on what to do:
If you already reset your device, but don't remember your Google username and/or password, the device can't be used. In that case, you can do one of these:
If you know your Google username but can't remember the password, you can reset your password on the device, or at www.google.com. It can take up to 24 hours for a new password to sync with all registered devices. After 24 hours, you can try logging in to your phone with the new password.
If you have multiple Google Accounts, and you can't remember which Google Account you set up on your device, visit https://www.google.com/android/devicemanager.
Log in with your Google username and password and check the list of devices registered to the account. If you don't see the device listed on the account, it means the device is registered to a different account. Use the same process to check for devices linked to your other Google Accounts. When you find the registered account, use it to log in to your device.
If you can't remember any of your Google Account information, you can send your device, along with proof of purchase, to an authorized Samsung Service Center. Samsung has special tools to reset the phone to factory defaults with no protection enabled.
Click to expand...
Click to collapse
Source: https://www.samsung.com/us/support/frp/
Furthermore:
It seems dodgy to me that you posted a topic pretty much asking the same thing about a month ago regarding a totally different phone here - https://forum.xda-developers.com/galaxy-j7/help/galaxy-j7-g-oogle-verification-issue-t3852720/
FRP is there to prevent lost/stolen phones from being used, if you've bought a phone that is FRP locked you should take it up with the seller. Not try to break the lock yourself!
Thread closed.