Note 10 Plus SM-N975F asks for PIN after restart - Samsung Galaxy Note 10+ Questions & Answers

I upgraded my Note 10+ to Android 10 Pie, through beta updates and then final. I noticed that during last days it asks me to enter PIN code for security reasons after restarting the phone (I don't know if it was the exact text, I got the message in italian language). I haven't any reboot scheduled in Device Care app, nor I never saw the moment when the device reboots, I only get this message.
What can I do?
Is there any way to see if Note really restarts and why?
I'm trying to avoid to make a factory reset and reinstall all from scratch.

Sounds like your phone is repeatedly crashing. You could try clearing the system cache. If that doesn't solve the problem, I don't know of any recourse other than factory reset.

That's the PIN settings.
(change the security settings of the phone, remove the pin, and add the pin one more time, but this time, don't click on "ask for pin when restarting the device)
you didn't note why the phone was restarting, or if it was you that was restarting it

or your account had been hacked and they remote locked your phone, try logging in to website version of Googles my device, and remote unlock it.
Sent from my GM1915 using Tapatalk

Just use your last numeric pin you used to log in. This happens I believe when you don't remove the Google accounts from the device before factory resetting or flashing new roms.
Sent from my SM-N975U1 using Tapatalk

eastsidebiz said:
you didn't note why the phone was restarting, or if it was you that was restarting it
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No, I'm not restarting it, seems like it restarts by itself but I never saw it while it's restarting, I only notice that it asks for the PIN to unlock and shows that message.
I'm trying to find a tool to get informations about restarts and causes of it, in the meanwhile I enabled the option to restart the phone into the device care app, I configured it and then disabled again, now are 3 days and for now it doesn't ask for the PIN anymore.
djnikkofb said:
or your account had been hacked and they remote locked your phone, try logging in to website version of Googles my device, and remote unlock it.
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Click to collapse
I don't think so, I enabled double authentication and got no messages about account violation.

I am having the same problem

I'm having the same problem

Same for me, since beta 2 or so. But i didn't care much tbh.

Before setup your password, system ask you "do boot need a password" . You want to change, must disabled password in lock screen. Than re-entry a password and answer question is "no".

Related

[Q] No Usable Options to sign in

Galaxy Tab S T-700 Lost unlock options
I have what seems to be a new one....The fingerprint scanner no longer boots at startup, The Alternative Password claims that I don't know it and I can't find the option to sign in with Google. Any suggestions????
I hadn't altered the software, Everything is still stock. I have VERY limited function thru a guest profile which will not allow any new apps nor access to most of the apps installed under my profile.
How about some kind of remote access?? Bypass the lock screen? I do have the right fingerprint, and the Alt PW ( I think, 90% sure). I have Team Viewer on everything else. Debugging is enabled. I have a good Google account. I also use Last Pass......
I'm another desperate noob. Please help.:crying:....
Try vol +home+power with the tablet off. Reboot into recovery, wipe data,cache and reboot. Second one odin 3.09 plus stock firmware from sammobile.com, boot in download mode and flash the firmware. Metod one will make you lose all your data, method 2 maybe will save your pesonal files (pictures, etc). 3rd method...samsung repair...you need proof of purchase , box and all the accesories. Good luck
Did you set up FIND MY MOBILE in Security settings. If so you can use it to unlock the lock screen with a code.
https://findmymobile.samsung.com/login.do
Scritterz said:
Galaxy Tab S T-700 Lost unlock options
I have what seems to be a new one....The fingerprint scanner no longer boots at startup, The Alternative Password claims that I don't know it and I can't find the option to sign in with Google. Any suggestions????
I hadn't altered the software, Everything is still stock. I have VERY limited function thru a guest profile which will not allow any new apps nor access to most of the apps installed under my profile.
How about some kind of remote access?? Bypass the lock screen? I do have the right fingerprint, and the Alt PW ( I think, 90% sure). I have Team Viewer on everything else. Debugging is enabled. I have a good Google account. I also use Last Pass......
I'm another desperate noob. Please help.:crying:....
Click to expand...
Click to collapse
Search on youtube on how to bypass lockscreen before you factory reset.
Much Thanks!
In that I was "just playing" until I had the intestinal fortitude to root I went ahead with the factory reset.
Have any of you seen the loss of a sign in method before? Factory reset fixed it.... I wish I knew what caused it...
Threads again!
Signed,
Not so very desperate noob....

Can't unlock my Note 4

I went to use my phone and for some reason I can't unlock it. The fingerprint option is not coming up and my backup password doesn't work. I tried to change my password through device manager and it still doesn't work. I tried booting into recovery and wiped the cache and still no luck. I haven't downloaded any new apps recently so I don't know what's going on. Unfortunately I haven't backed my phone up in a while so I have some important stuff that I don't want to get rid of so a factory reset wouldn't be ideal but if that what I have to do I guess I'll have to bite the bullet.
Edit: I tried booting into safe mode and that doesn't work either.
Edit: I noticed that when I try to change the password through device manager it says couldn't lock device. I can ring it from device manager but not change the password.
I believe you can reset the password from your main google account if i am not mistaken.

[Q] please sign in using one of the owner's accounts for this device

when i install a custom rom (viper one 4.2.1 or 4.3) i get the following error please sign in using one of the owner's accounts for this device. when i install the RUU for AT&T developer i can log in just fine with my account.
anyone have any ideas on how to fix this problem?
Go back to your functioning rom and remove the google account (might want to do a backup first!). Then do the flashing etc and sign in with your account as a new device.
The problem is googles factory reset protection. Its designed to make the device useless if the phone is factory reset without being unlocked first.
The other way is factory reset from android settings, then flash, then sign in to your account as a new device.
Google needs to address the fact that frp is too strong and needs to add another way in to devices in the event of accidental lockout.
Sent from my HTC One M9 using Tapatalk
I am having the same problem more or less.
I have bought a Nexus 9 from another person.
I did a factory reset today and I cannot sign in now.
Will this solution work? How do I go to funcioning rom, etc?
This is a "Google" security feature... When you wipe a device and then set it back up, if you didn't delete the Google account first, it will ask for those "original" credentials. Only way around it is to completely RUU the device back to the latest stock image. But I've heard some devices still have issues since the SN or IEMI is associated with the previous users Google account.
So, if you buy a new device... ALWAYS make sure the previous owner deleted their Google account first, or have them there when you go through the first few setup screens to enter their credentials....Then after you enter your credentials, you can reset it.
Just kind of mirroring what shivadow said
OH no! I am having this problem with a newer device!! Please help! It has been about 22 hours since I tried booting a custom binary with a non-unlocked OEM lock! I'm waiting to try to sign in to my Google account until 24 hours passes! I might have to wait 72 hours! Please review the post [LINK=http://forum.xda-developers.com/general/help/s7-edge-canada-boot-to-twrp-t3509603]here[/LINK]...I don't know if I posted that right so cut and paste this if that link doesn't work:
http://forum.xda-developers.com/general/help/s7-edge-canada-boot-to-twrp-t3509603
Thanks in advance!!
Want to install lineage os but can't due to same problem
shivadow said:
Go back to your functioning rom and remove the google account (might want to do a backup first!). Then do the flashing etc and sign in with your account as a new device.
The problem is googles factory reset protection. Its designed to make the device useless if the phone is factory reset without being unlocked first.
The other way is factory reset from android settings, then flash, then sign in to your account as a new device.
Google needs to address the fact that frp is too strong and needs to add another way in to devices in the event of accidental lockout.
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
I am having same problem with my old lenovo tab 3 7 . When i got it, i used it once and twice and then put it. now after a year or two, i want to install lineage and use it again as secondary device. but the problem is i don't remember which gmail id i used(i had 7 ids) and don't even have a clue about some accounts ids and passwords which i (currently using only 2 ids) don't use. And as usb debugging is disabled i can't do anything with my pc to get out of this situation.
Help!!!!!

Unable to bypass factory reset protection even with the correct Google account

Hi, I bought a Nexus 5X for a friend a few weeks ago and got it updated to Nougat. I used my own Google account to setup the phone and install some apps. Then, I removed the device from my Google account, factory reset it, and gave it to friend. When he switched it on, it asked to enter the original owner’s Google username and password, so I gave mine. But after logging in without any error message, the phone displays the same screen over and over. Asking to enter the original owner’s Google username and password. We tried to wipe user data in recovery mode also. But the same issue occurs. Anyone knows how to fix this? Please help.
minnix said:
Hi, I bought a Nexus 5X for a friend a few weeks ago and got it updated to Nougat. I used my own Google account to setup the phone and install some apps. Then, I removed the device from my Google account, factory reset it, and gave it to friend. When he switched it on, it asked to enter the original owner’s Google username and password, so I gave mine. But after logging in without any error message, the phone displays the same screen over and over. Asking to enter the original owner’s Google username and password. We tried to wipe user data in recovery mode also. But the same issue occurs. Anyone knows how to fix this? Please help.
Click to expand...
Click to collapse
Did you change the password on your google account.
If so, there will be 72hr lockout on that account for activations.
If you try to early, it resets the 72hr counter.
@minnix wait the 72 hrs as advised or check online for a current bypass method or flash the TOT with the LG Up tool as if your phone were bricked.
Sent from my XT1650 using Tapatalk
minnix said:
Then, I removed the device from my Google account, factory reset it, and gave it to friend.
Click to expand...
Click to collapse
One other thing, the best thing to do to avoid factory reset protection is remove account from device as opposed to what you wrote (remove device from account)

Forgot pattern, dont wanna wipe 10k photos

I have forgotten my pattern and ive been trying for a whole day to get it right, but it just wont work. I'm on 6.0, theres no alternate way to log with google account.
I've been trying things out, but even with my computer, no luck at all, my usb is like "use usb for charging" and i cant change that cause i need the pattern.
If someone knows a way, how to pull those photos out, knows a way how to bypass the lockscreen, I'd really really appreciate it, these photos mean the life to me and im gonna be very depressed if i lose them.
uranmorina said:
I have forgotten my pattern and ive been trying for a whole day to get it right, but it just wont work. I'm on 6.0, theres no alternate way to log with google account.
I've been trying things out, but even with my computer, no luck at all, my usb is like "use usb for charging" and i cant change that cause i need the pattern.
If someone knows a way, how to pull those photos out, knows a way how to bypass the lockscreen, I'd really really appreciate it, these photos mean the life to me and im gonna be very depressed if i lose them.
Click to expand...
Click to collapse
Assuming your phone wasn't in airplane mode (ie, it is powered on and is connected to wifi or your cellular network), you may be able to use Android Device Manager. Log into the Google account associated with your phone, select the device and click 'lock'. You'll be prompted to put in a new password, which you can then use to unlock your device.
computerslayer said:
Assuming your phone wasn't in airplane mode (ie, it is powered on and is connected to wifi or your cellular network), you may be able to use Android Device Manager. Log into the Google account associated with your phone, select the device and click 'lock'. You'll be prompted to put in a new password, which you can then use to unlock your device.
Click to expand...
Click to collapse
I did that but its asking my pattern first
Since Google has verified that a screen lock is already set, the password you entered won't be needed.
uranmorina said:
I did that but its asking my pattern first
Since Google has verified that a screen lock is already set, the password you entered won't be needed.
Click to expand...
Click to collapse
Well darn. I should have tested that before posting - I'm sorry.
There are some things I've encountered via Google search about deleting a file but it's not clear if it actually works and in all explanations requires ADB debugging to already be enabled and the bootloader to be unlocked. I'm unwilling to test the method because I don't want to mess up my own phone's setup.
Unfortunately, I think you're straight up out of options, besides a factory reset.
Does stock recovery supports adb? That might be woth a try
Do you have TWRP i got a file to help you
soff > flash twrp > boot to twrp > plugin to computer > done

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