Help with bootloop - Recovery mode works - Nexus 5X Q&A, Help & Troubleshooting

Hi everyone!
When I turned on my Nexus this morning, it stuck in the boot animation (the one with the four circles).
I don't know if it's the usual BLOD, because it can boot in fastboot and recovery mode as usual.
Device is OEM LOCKED.
Could somebody please help me?
Thanks

its the usual blood. follow instructions it this thread: https://forum.xda-developers.com/nexus-5x/general/tool-bootloop-death-blod-workaround-t3819497

Backup
Is there a way to recover data if I can't get into the system?

qazar said:
Is there a way to recover data if I can't get into the system?
Click to expand...
Click to collapse
no. when you unlock bootloader it will erase everthing.

qazar said:
Is there a way to recover data if I can't get into the system?
Click to expand...
Click to collapse
You could recover your data. My BLOODed Nexus turned on when I was constantly heating him with hairdryier. I took my data off and after I flashed it

Related

[Q] Am I screwed? Anyway to backup userdata via fastboot?

Hey all,
I just woke up and decided I was going to update to 5.1.1 since the notification kept bugging me to.
Well doing this while half asleep just screwed me. I forgot to open Boot Unlocker beforehand to unlock the bootloader and then proceeded to wipe recovery, boot, system, cache. I then tried to flash the 5.1.1's and got the message that I wasn't unlocked...:highfive::silly:
I was stock kernal and rooted and HAD twrp. I don't do anything special, I just like to root for the added abilities with some apps.
I've tried searching around but have been unable to find any solutions that work.
Any help is appreciated.
FoRealz said:
Hey all,
I just woke up and decided I was going to update to 5.1.1 since the notification kept bugging me to.
Well doing this while half asleep just screwed me. I forgot to open Boot Unlocker beforehand to unlock the bootloader and then proceeded to wipe recovery, boot, system, cache. I then tried to flash the 5.1.1's and got the message that I wasn't unlocked...:highfive::silly:
I was stock kernal and rooted and HAD twrp. I don't do anything special, I just like to root for the added abilities with some apps.
I've tried searching around but have been unable to find any solutions that work.
Any help is appreciated.
Click to expand...
Click to collapse
Did you relock your boot loader AFTER installing TWRP? If so, why would you do that?
SwoRNLeaDejZ said:
Did you relock your boot loader AFTER installing TWRP? If so, why would you do that?
Click to expand...
Click to collapse
I did. I debated about this for a while and researched a lot. The consensus I received was that some people relocked their phones and tablets if they were going to take them in public places to protect their data. Granted, the chance of the thief being savvy enough or caring is pretty slim.
FoRealz said:
I did. I debated about this for a while and researched a lot. The consensus I received was that some people relocked their phones and tablets if they were going to take them in public places to protect their data. Granted, the chance of the thief being savvy enough or caring is pretty slim.
Click to expand...
Click to collapse
Dude, honestly, with the addition of Android Device Manager sometime ago, relocking after you add recovery and root is trivial. If you're that worried about your device, you can encrypt lock and wipe remotely with the device manager.
So how did you go about flashing stock recovery with a locked boot loader, and do you still have TWRP?
Have you tried fastboot oem unlock?
SwoRNLeaDejZ said:
Dude, honestly, with the addition of Android Device Manager sometime ago, relocking after you add recovery and root is trivial. If you're that worried about your device, you can encrypt lock and wipe remotely with the device manager.
So how did you go about flashing stock recovery with a locked boot loader, and do you still have TWRP?
Have you tried fastboot oem unlock?
Click to expand...
Click to collapse
I can't flash anything at the moment. I was however able to format cache, recovery, boot, and system without being unlocked....so TWRP is gone now.
I haven't done fastboot oem unlock because I'm trying to preserve my userdata or back it up before I do that.
Dude you can pull your user data through ADB, but at the end of the day, screw the user data!! Get your tablet working again!
SwoRNLeaDejZ said:
Dude you can pull your user data through ADB, but at the end of the day, screw the user data!! Get your tablet working again!
Click to expand...
Click to collapse
How can i do it through ADB if i can't boot in to enable usb debugging?
FoRealz said:
How can i do it through ADB if i can't boot in to enable usb debugging?
Click to expand...
Click to collapse
Have you checked in stock recovery to check if you have ADB access?
SwoRNLeaDejZ said:
Have you checked in stock recovery to check if you have ADB access?
Click to expand...
Click to collapse
I can't get to recovery since I blew away the recovery partition. I can only get to fastboot/bootloader, but my bootloader is locked so I can't flash or boot from another recovery.
I think I'm out of luck. :crying:
FoRealz said:
I can't get to recovery since I blew away the recovery partition. I can only get to fastboot/bootloader, but my bootloader is locked so I can't flash or boot from another recovery.
I think I'm out of luck. :crying:
Click to expand...
Click to collapse
Dude, screw your data. Run fastboot oem unlock, and see if you can get it unlocked. That's literally your only option.
Moral of the story: Once you unlock bootloader LEAVE IT UNLOCKED. Your data is not at risk. (as is obvious based on this post, only bad things will end up happening)

HTC M8 bootloop after android M OTA

i just updated my m8(4.16.401.13) to marshmallow. but installation stucked at 83% i guess. then it gives me bootloop. what should i do? are there any way to get my data back? i'm on stock bootloader and unrooted. i just want my data. please help.
I got the same problem . Get stuck at bootloader after it's finished update to android M when it restarts. I couldn't do recovery or factory reset ...anything. Try wipe cache shut down power up so many times but still stuck at bootloader.
My phone is unlocked brand new no-root and the status of fastboot is "LOCKED"
Please Help.
nascar895 said:
i just updated my m8(4.16.401.13) to marshmallow. but installation stucked at 83% i guess. then it gives me bootloop. what should i do? are there any way to get my data back? i'm on stock bootloader and unrooted. i just want my data. please help.
Click to expand...
Click to collapse
I had the same problem.. I ended up going to the boot loader (hold power and vol down simultaneously when phone is OFF) and then run Marshmallow RUU ZIP to recover it.
I don't know if there's another way to recover - probably it's possible. Good luck..
All data was gone for me including photos... But I think that happened because I used RUU to recover.
OOPS
Pepaaa said:
I had the same problem.. I ended up going to the boot loader (hold power and vol down simultaneously when phone is OFF) and then run Marshmallow RUU ZIP to recover it.
I don't know if there's another way to recover - probably it's possible. Good luck..
All data was gone for me including photos... But I think that happened because I used RUU to recover.
Click to expand...
Click to collapse
i also thought that. but are there anyway to backup data before doing it?
is it stuck on bootloader
MinhNg said:
I got the same problem . Get stuck at bootloader after it's finished update to android M when it restarts. I couldn't do recovery or factory reset ...anything. Try wipe cache shut down power up so many times but still stuck at bootloader.
My phone is unlocked brand new no-root and the status of fastboot is "LOCKED"
Please Help.
Click to expand...
Click to collapse
is it stuck on bootloader ?
Pepaaa said:
I had the same problem.. I ended up going to the boot loader (hold power and vol down simultaneously when phone is OFF) and then run Marshmallow RUU ZIP to recover it.
I don't know if there's another way to recover - probably it's possible. Good luck..
All data was gone for me including photos... But I think that happened because I used RUU to recover.
Click to expand...
Click to collapse
can you send me the link of marshmallow ruu
You can google it:
nstall-htc-one-m8-official-android-6-0-marshmallow-ota-update
Not sure it will work with HTC M8 Unlock Phone (Maybe International version )
Regards,
MN
can't find the ruu
MinhNg said:
You can google it:
nstall-htc-one-m8-official-android-6-0-marshmallow-ota-update
Not sure it will work with HTC M8 Unlock Phone (Maybe International version )
Regards,
MN
Click to expand...
Click to collapse
i just google it and i can't find the exact ruu. can you provide a link please
nascar895 said:
i just google it and i can't find the exact ruu. can you provide a link please
Click to expand...
Click to collapse
He can't post link as he is new on XDA ...
Check here : http://forum.xda-developers.com/htc-one-m8/general/marshmallow-6-0-update-htc-m8-european-t3296141
Link on post #3 ... read all posts to understand better how to do it ...

Stuck on "Google" screen

I was using my phone like I usually do, and then it suddenly froze. So I held down the power button, forcing it to restart. Ever since, the screen only shows "Google" for a while, then becomes blank; no booting animation. It would restart itself occasionally.
I tried booting into recovery mode by holding Power+VolDown, and selecting "recovery mode". For the first few tries, it would go back to the Google screen, the turn blank. After giving it a break and trying again, I finally got to the "no command" screen, and I wiped the cache partition. Sadly, I'm still having the same problem.
Is this a bootloop? How can I fix this?
Any help would be greatly appreciated.
This happened to me and Google sent a replacement phone. However the replacement phone is a refurbished phone that suffers from ghost touches Now trying to get a replacement for the replacement.
Ocelot584 said:
I was using my phone like I usually do, and then it suddenly froze. So I held down the power button, forcing it to restart. Ever since, the screen only shows "Google" for a while, then becomes blank; no booting animation. It would restart itself occasionally.
I tried booting into recovery mode by holding Power+VolDown, and selecting "recovery mode". For the first few tries, it would go back to the Google screen, the turn blank. After giving it a break and trying again, I finally got to the "no command" screen, and I wiped the cache partition. Sadly, I'm still having the same problem.
Is this a bootloop? How can I fix this?
Any help would be greatly appreciated.
Click to expand...
Click to collapse
can u boot into bootloader mode?
dominoeflux said:
can u boot into bootloader mode?
Click to expand...
Click to collapse
What's that? Is it the screen that comes up when you hold down Power+VolumeDown and gives you the option to select Start, Power Off, Restart Bootloader, or Recovery?
Ocelot584 said:
What's that? Is it the screen that comes up when you hold down Power+VolumeDown and gives you the option to select Start, Power Off, Restart Bootloader, or Recovery?
Click to expand...
Click to collapse
Yes that's the one. If u can get back to that screen you should be able to flash it back stock and re root the phone with out any problems
dominoeflux said:
Yes that's the one. If u can get back to that screen you should be able to flash it back stock and re root the phone with out any problems
Click to expand...
Click to collapse
So are you saying that I should factory reset my phone from the recovery menu, or do I have to use the method that requires the factory image?
My phone wasn't rooted btw, so I can't re-root it.
Ocelot584 said:
So are you saying that I should factory reset my phone from the recovery menu, or do I have to use the method that requires the factory image?
My phone wasn't rooted btw, so I can't re-root it.
Click to expand...
Click to collapse
Oh ok I thought it was sorry if I wasn't of any help
dominoeflux said:
Oh ok I thought it was sorry if I wasn't of any help
Click to expand...
Click to collapse
haha it's ok you tried to.
Rooted or not, do you think factory resetting it will fix the problem as long as I can get to the bootloader menu?
Ocelot584 said:
haha it's ok you tried to.
Rooted or not, do you think factory resetting it will fix the problem as long as I can get to the bootloader menu?
Click to expand...
Click to collapse
In pretty positive that it will, make sure u unlock the Bootloader first before you do anything. Do you know how to unlock it?
dominoeflux said:
In pretty positive that it will, make sure u unlock the Bootloader first before you do anything. Do you know how to unlock it?
Click to expand...
Click to collapse
nope...what's a bootloader anyway?
Ocelot584 said:
nope...what's a bootloader anyway?
Click to expand...
Click to collapse
The bootloader allows the phone to be unlocked to flash custom ROMs on it, without it unlocked you'll brick your phone. Read up about rooting your phone first so you can get the idea of what goes into it before attempting it. Once you get the general idea of unlocking the phone and flashing things on it, it becomes relatively easy. There's even a nexus root toolkit on this forum that you can download on your computer for free as well as "how-to's" for doing it
dominoeflux said:
The bootloader allows the phone to be unlocked to flash custom ROMs on it, without it unlocked you'll brick your phone. Read up about rooting your phone first so you can get the idea of what goes into it before attempting it. Once you get the general idea of unlocking the phone and flashing things on it, it becomes relatively easy. There's even a nexus root toolkit on this forum that you can download on your computer for free as well as "how-to's" for doing it
Click to expand...
Click to collapse
Wait...what?? So if I choose to factory reset my phone now without unlocking the bootloader, it might become completely useless? Is rooting necessary?
Ocelot584 said:
Wait...what?? So if I choose to factory reset my phone now without unlocking the bootloader, it might become completely useless? Is rooting necessary?
Click to expand...
Click to collapse
No is not necessary, but in order to re flash the factory image to fix the problem the bootloader must be unlocked. You never have to root your device but having a unlocked bootloader is essential to flashing anything on your device other wise like I said, you'll brick your phone. You can even lock it back to full stock once you've re flashed the image.
Edit: there's another way of flashing the factory image but it requires some searching. You might not be able to do it the way I'm explaining to you Because you would have to give it permission to be unlocked in the developers option while the phone is booted up and operative
dominoeflux said:
No is not necessary, but in order to re flash the factory image to fix the problem the bootloader must be unlocked. You never have to root your device but having a unlocked bootloader is essential to flashing anything on your device other wise like I said, you'll brick your phone. You can even lock it back to full stock once you've re flashed the image.
Edit: there's another way of flashing the factory image but it requires some searching. You might not be able to do it the way I'm explaining to you Because you would have to give it permission to be unlocked in the developers option while the phone is booted up and operative
Click to expand...
Click to collapse
Oh...I see. So what about the factory reset option in the recovery menu? Would you expect that to fix it too?
Ocelot584 said:
Oh...I see. So what about the factory reset option in the recovery menu? Would you expect that to fix it too?
Click to expand...
Click to collapse
Of course
Edit: have you tried resetting it in the factory recovery?
dominoeflux said:
Of course
Edit: have you tried resetting it in the factory recovery?
Click to expand...
Click to collapse
Nope...I was waiting to see if I could find a way to recover my data first
Ocelot584 said:
Nope...I was waiting to see if I could find a way to recover my data first
Click to expand...
Click to collapse
When u first bought your phone and it takes you through the set up window, when it asked you to put in your email, that right there backs up all your apps that you previously had in the phone so when you go through the setup again, it's going to ask you if you want to start as a new phone or recover your previous apps. You won't be able to recover all of your data but you should be able to recover all of your apps.
dominoeflux said:
When u first bought your phone and it takes you through the set up window, when it asked you to put in your email, that right there backs up all your apps that you previously had in the phone so when you go through the setup again, it's going to ask you if you want to start as a new phone or recover your previous apps. You won't be able to recover all of your data but you should be able to recover all of your apps.
Click to expand...
Click to collapse
Alright, but since all my data won't be recovered, is there a way to get access to files on my phone before I factory reset it?
Ocelot584 said:
Alright, but is there a way to get access to files on my phone before I factory reset it?
Click to expand...
Click to collapse
Sorry bro but I wish there was.... There actually is away, but you would have have to have been rooted with a custom recovery on your phone and since you had neither, there's my other way
Edit: I meant no other way
dominoeflux said:
Sorry bro but I wish there was.... There actually is away, but you would have have to have been rooted with a custom recovery on your phone and since you had neither, there's my other way
Edit: I meant no other way
Click to expand...
Click to collapse
oh... wow.
I'll just suck it up and reset it then. I'll let u know how it goes.

Verizon Pixel XL boot-loop after 7.1.2 update -> Looking to recover userdata

Hello XDA!
I have a Verizon Pixel XL that is stuck in a boot-loop after the 7.1.2 firmware update. The boot-loop did not begin immediately after the update which confuses me. I have never attempted to unlock the bootloader, root, or flash the firmware. I have thousands of pictures I am attempting to recover (I did not have coverage to backup the pictures in Google Photos) before I work on the boot-loop issue (or warranty replacement). I can access fastboot & recovery but these modes do not provide a backup option or backup command from ADB. When I boot to safe-mode the phone will stay on for about 10 seconds which has allowed me to disable a LOT of apps and enable USB debug.
As I see it, there are only two options available to me...
1) Find a way to 'halt' the system after start-up or find the mysterious app causing the issue and disable it.
2) Forensic (physical) data recovery for $500-$900
I have tried to research as much as possible (please correct me if I'm wrong): unlocking Verizon bootloader is not currently possible, installing custom recovery is either not possible or will wipe the device, and pushing a firmware update will also wipe the device.
If anyone has any suggestions or would like more information please let me know.
I will keep an eye on this thread to provide timely responses.
Thank you,
Matthew
w144mjb said:
Hello XDA!
I have a Verizon Pixel XL that is stuck in a boot-loop after the 7.1.2 firmware update. The boot-loop did not begin immediately after the update which confuses me. I have never attempted to unlock the bootloader, root, or flash the firmware. I have thousands of pictures I am attempting to recover (I did not have coverage to backup the pictures in Google Photos) before I work on the boot-loop issue (or warranty replacement). I can access fastboot & recovery but these modes do not provide a backup option or backup command from ADB. When I boot to safe-mode the phone will stay on for about 10 seconds which has allowed me to disable a LOT of apps and enable USB debug.
As I see it, there are only two options available to me...
1) Find a way to 'halt' the system after start-up or find the mysterious app causing the issue and disable it.
2) Forensic (physical) data recovery for $500-$900
I have tried to research as much as possible (please correct me if I'm wrong): unlocking Verizon bootloader is not currently possible, installing custom recovery is either not possible or will wipe the device, and pushing a firmware update will also wipe the device.
If anyone has any suggestions or would like more information please let me know.
I will keep an eye on this thread to provide timely responses.
Thank you,
Matthew
Click to expand...
Click to collapse
Flashing updates do not wipe your data. Download firmware of choice. Unzip it, place latest fastboot drivers in where update zip is. Rename it to something easy. fastboot update update.zip
Edit: enclosed fastboot drivers
Tulsadiver said:
Flashing updates do not wipe your data. Download firmware of choice. Unzip it, place latest fastboot drivers in where update zip is. Rename it to something easy. fastboot update update.zip
Edit: enclosed fastboot drivers
Click to expand...
Click to collapse
Thank you Tulsadiver!
Do you think the firmware update will also fix the boot loop?
w144mjb said:
Thank you Tulsadiver!
Do you think the firmware update will also fix the boot loop?
Click to expand...
Click to collapse
Of that I do not know. You really should go ahead and flash the entire firmware. You need to open the flash-all.bat and remove the -w or it WILL wipe your data.
Tulsadiver said:
Of that I do not know. You really should go ahead and flash the entire firmware. You need to open the flash-all.bat and remove the -w or it WILL wipe your data.
Click to expand...
Click to collapse
Being the noob that I am, I have a few more questions.
Do I have to unlock the bootloader to update the firmware?
I'm currently on NHG470 firmware, should I choose NHG47N or NHG47K or a different one?
I'd like to keep the phone on a factory image unless you suggest otherwise.
Thank you for your time and patience,
Matthew
w144mjb said:
Being the noob that I am, I have a few more questions.
Do I have to unlock the bootloader to update the firmware?
I'm currently on NHG470 firmware, should I choose NHG47N or NHG47K or a different one?
I'd like to keep the phone on a factory image unless you suggest otherwise.
Thank you for your time and patience,
Matthew
Click to expand...
Click to collapse
Yes, you must unlock the bootloader...you are on Verizon and I am unfamiliar with their procedure and even if the bootloader is unlockable. You had better talk to someone on a Verizon phone.
Tulsadiver said:
Of that I do not know. You really should go ahead and flash the entire firmware. You need to open the flash-all.bat and remove the -w or it WILL wipe your data.
Click to expand...
Click to collapse
Tulsadiver said:
Yes, you must unlock the bootloader...you are on Verizon and I am unfamiliar with their procedure and even if the bootloader is unlockable. You had better talk to someone on a Verizon phone.
Click to expand...
Click to collapse
On Android source I am reading that unlocking the bootloader requires a full wipe.
https://source.android.com/source/running#unlocking-the-bootloader
Please advise.
Thank you,
Matthew
w144mjb said:
On Android source I am reading that unlocking the bootloader requires a full wipe.
https://source.android.com/source/running#unlocking-the-bootloader
Please advise.
Thank you,
Matthew
Click to expand...
Click to collapse
That is true.
If you take it to a Verizon store and explain the situation they might be able to help.
Tulsadiver said:
That is true.
Click to expand...
Click to collapse
Ok, good to know.
The only reason for this thread is to explore data recovery options, not to fix the boot loop.
Thank you,
Matthew
w144mjb said:
Ok, good to know.
The only reason for this thread is to explore data recovery options, not to fix the boot loop.
Thank you,
Matthew
Click to expand...
Click to collapse
I understand but my stepson has worked for every Carrier and they have access to software that might help. You already have a phone coming in so no skin off their nose.
w144mjb said:
Ok, good to know.
The only reason for this thread is to explore data recovery options, not to fix the boot loop.
Thank you,
Matthew
Click to expand...
Click to collapse
I'm pretty sure you're SOL if you can't get it to boot to system. I don't think you can pull the data off the device without being in system. Even if you can it would be encrypted. So you wouldn't be able to do anything with it. Have you tried to boot in safe mode. If you get it to boot up in safe mode then you can pull the data off with no issues.
Tulsadiver said:
I understand but my stepson has worked for every Carrier and they have access to software that might help. You already have a phone coming in so no skin off their nose.
Click to expand...
Click to collapse
I'll give Verizon technical support a call tonight (or a few, as necessary) and update you after.
Thank you,
Matthew
toknitup420 said:
I'm pretty sure you're SOL if you can't get it to boot to system. I don't think you can pull the data off the device without being in system. Even if you can it would be encrypted. So you wouldn't be able to do anything with it. Have you tried to boot in safe mode. If you get it to boot up in safe mode then you can pull the data off with no issues.
Click to expand...
Click to collapse
It will stay on for about 10 seconds in Safe mode.
w144mjb said:
It will stay on for about 10 seconds in Safe mode.
Click to expand...
Click to collapse
Safe mode only runs stock apps so if you are still boot looping in safe mode it's unlikely an app is causing your problem. I'm not sure what you mean when you say you didn't have coverage to back up your photos in Google Photos --i thought all Pixel phones came with unlimited original quality photo backup as long as the photos were uploaded from your phone. At this point I don't think you can recover your photos unless you find a way to fix the boot loop. Your boot loop where it didn't happen immediately after the update and it allows you into safe mode briefly sounds kind of unusual and might be the result of a hardware problem on your phone rather than a software issue. Have you tried booting the phone up while it is plugged into a wall outlet to see if that makes any difference? Some people with boot loop issues on the Pixels have reported that allowing the battery to completely run down until the phone is dead and then plugging the phone into a wall outlet allowed them to boot up normally. If you try that maybe you will get lucky but your options are very limited at this point.

Question Device bootlooping to recovery mode 5.0

So recently my Mi 11x got stuck on the mi recovery mode 5.0. Tried reboot to system but it loops back to the recovery mode and phone dosent connect to pc via the connect to Miassistance mode , selected the safe mode option too but again loops back to the recovery mode. last ooption there is wipe data but i dont want to lose data. Only if i could get a backup or save the data how can i do it? any way i can connect it to a computer and access the files? also is this a software or a hardware issue, before this issue happened my phone was not free on space and had only 100 mb storage left so was it that thing which caused the problem? a local repair shop told me its the issue of motherboard but he didnt check the phone physically. My only priority is i need to get back my data .
Is your bootloader unlocked?
In that case, you can retrieve your personal data by booting into a Custom Recovery like TWRP or OrangeFox. You may need to enter your Password/PIN.
"fastboot boot twrp.img"
Are you simply using MIUI, or Xiaomi.eu? Do you use Magisk? Any modifications?
cyanGalaxy said:
Is your bootloader unlocked?
In that case, you can retrieve your personal data by booting into a Custom Recovery like TWRP or OrangeFox. You may need to enter your Password/PIN.
"fastboot boot twrp.img"
Are you simply using MIUI, or Xiaomi.eu? Do you use Magisk? Any modifications?
Click to expand...
Click to collapse
no the bootloader isnt unlocked and yes the phone was still using miui no modifications done
manas77 said:
no the bootloader isnt unlocked and yes the phone was still using miui no modifications done
Click to expand...
Click to collapse
Hm.. you might have to factory reset...
cyanGalaxy said:
Hm.. you might have to factory reset...
Click to expand...
Click to collapse
okkk thanks ,, also do these softwares like dr fone actually work like can i extract data even after the format ??
manas77 said:
okkk thanks ,, also do these softwares like dr fone actually work like can i extract data even after the format ??
Click to expand...
Click to collapse
Sorry, no they will not work.
you could try holding the power button until the phone reboots twice or trice and then leave the power button and let it boot.
i used to get random bootloops on my family phones that have never heard of the word root. That usually did the trick

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