Note 10+ warm to the touch - Samsung Galaxy Note 10+ Questions & Answers

I've had my Note 10+ since launch and it's been amazing. Recently the phone has been getting warm, nothing unbearable though. I have tried various things such as booting into safe mode to see if there any rouge apps. I have also tried wipe cache partition but it still exhibits the same warm feeling. Never had this issue before. My last resort will be doing a factory reset. If anyone can give me ideas that would be great.

Best thing to do would prob be send it to samsung or your network

liggerz87 said:
Best thing to do would prob be send it to samsung or your network
Click to expand...
Click to collapse
I was thinking about doing that, but that would be my last resort after a factory reset

Any other suggestions?

That's all I could think of sorry

If you use Android Auto it will turn the screen on when it connects through Bluetooth. If you have it plugged in it isn't a problem but if you are in the Car when it connects to the Bluetooth it will automatically activate and the screen will stay on even in your Pocket. You have to manually exit it if it starts and you don't want it to.

OP does not report battery states when phone getting hot (does battery discharges fast?). Also not clear in what state phone gets hot (in use, while charging, in idle state?).
Getting warm relates to use of energy => battery fast discharging or battery fast charging.
Check if there are apps using a lot of power, maybe even in background, they may be the cause. Remove or limit use of those apps.
If no apps are producing the heat, then it could be hardware issue: return phone checked by Samsung or service centre.
Upgrade to Android 10 may be good moment to do factory reset, and see from there...

Related

[Q] Battery issue: sometimes it drains very quickly

Sometimes the battery works great, lasts a couple days. And sometimes, I get strange spikes where the battery drains extremely quickly (see attached images).
I have tried:
1. New device - I swapped my unit yesterday
2. Hard reset - restore all factory settings (and erase everything) off the phone
3. Battery cycle - i.e. let the battery run out entirely, recharge it from scratch
I have also tried diagnosing the issue via the stock battery app, GO Power Master, and BetterBatteryStats, but I don't see anything out of the ordinary when the battery usage spike occurs. Maybe there is some process running wild, but it doesn't seem to do anything...
Has anyone had similar issues? The only non-Google Play store app I have installed is Visual Voicemail - the apk I downloaded from this board.
You have tried everything I would normally suggest, but might have noticed something. Your sharp drop coincides with that red band on your signal bar. The red part signifying no cell tower signal. The sharp drop seems to start there. Is your phone stuck searching for cell towers when it has already re-established a signal? The earlier dip in the battery also has a red bar under it.
Also battery performance is not linear. If you are at 50% after 24 hours, you will not necessarily get another 24 hours. I am alwaysfinding myself at 50% after 18 hours and think, "Cool, I've found the right kernel" but sure enough I'm still plugging it into charge at 24 hours!
I know you say you normally get two days (which is very good) but this is all I can think of.
I use a powerful automation app called Tasker. With it you can set any phone setting to any phone condition. I've just checked, and it is possible to set a profile based on signal strength. With this you could specify a weak or no signal to do any manner of things, from play a notification sound, to turn off 3G and auto-sync. Set an exit task and it will also turn 3G and auto-sync back on when signal strength is healthy again. Might be worth a try.
Edit: If you have root access, Tasker supports the app 'Quick Boot Plus' as a plugin. With this you could set Tasker to reboot your phone if it is out of signal for more than 'x' seconds. I know it might not be very practical, but it would tell you if you we are looking at the real culprit.
Another edit: Scratch that. You could set Tasker thatif it sees no signal for 'x' seconds, turn on airplane mode, wait 'y' seconds, turn off airplane mode. No need to buy a plugin.
Thanks, wnp_79 - appreciate the thoughtful response!
Yes, that's a good point - there is a drop in battery starting with the red line for the signal. I take the subway to/from work in the morning and evening. But I don't see any problems connecting after I get outside (i.e. it doesn't seem to be searching for signal).
Perhaps next time I can try setting airplane mode on/off when I notice the battery draining quickly - and see if that helps the issue. If it does, clearly it's a signal issue.
I like the Tasker idea, I will give that a try! Thank you for the suggestion.
I wasn't by any means expecting another 24 hrs, but that drain of "50%" occured over a span of like 3 hours... with no screen usage (i.e. the phone was just sitting next to me at the desk, supposedly "idle").
Whatever you do, don't cycle your battery deeply unnecessarily.
Sent from my HTC One X using Tapatalk 2
Thanks tsleng, will keep that in mind.
I guess I am surprised other people haven't seen this issue. Maybe it's something specific to my software...
I've got this issue but it's down to my signal. At home it's fine and battery last's me well but as soon as I get to work my battery starts to dip due to Vodafone having poorer signal. Bad signal is killing my battery too bad we can't change radio's as of yet due to no S-OFF.
what happens when we can s-off? i mean what adv will we encounter regarding with the issues that we are having?
mohaimed said:
what happens when we can s-off? i mean what adv will we encounter regarding with the issues that we are having?
Click to expand...
Click to collapse
Well S-OFF, we can unlock bootloader without having to use HTCDev meaning we can revert back to stock easily and without it tampering the status. We can lock it back to it's original state.
We can flash kernels without having to use fastboot.
We can flash radios. By flashing other radios we can improve our signals if one radio is bad, an improved signal is friendlier on the battery.
I get a weird spike too but mine causes the phone to die. Also mine was done overnight when I was sleeping. (see attachment) I'm not really sure what I can do. I hope this was a one time problem...but i'm not so sure. I'm still under warnty and this is my second HOX
neocryte said:
Sometimes the battery works great, lasts a couple days. And sometimes, I get strange spikes where the battery drains extremely quickly (see attached images).
I have tried:
1. New device - I swapped my unit yesterday
2. Hard reset - restore all factory settings (and erase everything) off the phone
3. Battery cycle - i.e. let the battery run out entirely, recharge it from scratch
I have also tried diagnosing the issue via the stock battery app, GO Power Master, and BetterBatteryStats, but I don't see anything out of the ordinary when the battery usage spike occurs. Maybe there is some process running wild, but it doesn't seem to do anything...
Has anyone had similar issues? The only non-Google Play store app I have installed is Visual Voicemail - the apk I downloaded from this board.
Click to expand...
Click to collapse
You have the LTE version of the one x Maybe they can help you there:
http://forum.xda-developers.com/forumdisplay.php?f=1538

My G2 will shut itself off - any suggestions?

I'm looking for any ideas for the problem I'm having on my G2. I'm afraid it's a hardware problem and not much I can do about it.
I started having problems after upgrading from CM 7.1 to 7.2, but I don't think it was related to the upgrade. I started having battery draining problems, the phone took forever to get fully charged, and car mode would automatically start sometimes when plugging up or unplugging the charger. I cleaned the usb port with alcohol (with battery removed), let dry, and restarted. Now I don't have the car mode problem and the battery problem is somewhat better.
My problem now is that the phone will just die when I'm using it. Usually when I'm using the browser. I'll be scrolling on a page and the phone will just turn itself off. Like the battery died. I can turn the phone back on and it will start up, get all the way started back up, but while it is still loading the home screen widgets, it will go off again. I can repeat this several times. The only way to recover is to plug in the charger. I don't have to hit the power button again, just plugging in the charger will start up recovery mode automatically, I'll choose reboot and the phone will start normally then and stay on.
The phone never dies when I'm not using it. I'll carry it all day, making phone calls on and off, and it'll stay on with no problem. Mostly, I only have the problem when using the browser. Also had the problem while using my newsreader. Once during playing a game. But if I start up browsing the internet, it doesn't take long before it will turn itself off. A matter of a couple of minutes. I don't have the problem with reading emails with K9. Don't have a problem in downloading from the internet such as podcasts. Don't have a problem in sending text messages. Don't recall it shutting down while using the Facebook app. After putting up with this for a week, some troubleshooting and observations.
I never have this problem if the charger is plugged in. Only when it is running fully from the battery.
I've tried swapping to a different battery.
Turned down the overclocking with no difference.
I've changed to other recoveries, CM 7.2, CM 7.1, a CM 7.1 that I was running in May. No difference.
I've swapped memory cards.
I've reset battery stats.
No difference if running on wifi or just data.
Clearing caches made no difference.
So, I start thinking it must be a hardware problem, but then why does it only crop up when internet browsing. Must be power related since plugging in the charger makes it go away, but why does it not have a problem with using the phone in other ways?
Any suggestions on what I could try?
You could try to see if there is too much voltage drop when you start something power-hungry. Use a battery voltage logger and post the results. Start logging, let the phoneidle for a minute and then start browsing. Even if the phone shut off, the log should still be there after rebooting.
Thanks for the idea. I can't locate a logger that looks like it would work. It would have to capture a quick drop in voltage that is momentary. This problem happens even on a full battery and when the phone come back on (either momentarily or after a recovery reboot) the battery level is unchanged.
You might try as well an other way: first idle, then gradually step up to a more power hungry app to see when the problem actually happens. I have no other ideas...
Make sure that you dont have any contact with the battery and the door.
Normally batteries are covered with an aluminum wrap, and can cause short-cuts with the phone itself.
I searched it for a while with the galilio batteries.
You can try to put some saranhwrap around the battery.
I have the same problem with two different batteries. But I'm ready to try that too.
Battery graph
So here's a graph of my battery status. Long time to charge to 100%. Discharges pretty rapidly. Each downturn ends in the phone turning itself off. Notice that at 7:30 today, it turned itself off, I did a recovery reboot, then noticed it wasn't charging very well (green line turns to blue but doesn't increase), then I did a manual reboot and when the phone restarted, it showed the battery was at 100% charge (from about 60% before the reboot).
What do you think - hardware or software?
oVeRdOsE. said:
Make sure that you dont have any contact with the battery and the door.
Normally batteries are covered with an aluminum wrap, and can cause short-cuts with the phone itself.
I searched it for a while with the galilio batteries.
You can try to put some saranhwrap around the battery.
Click to expand...
Click to collapse
Well, I just took the cover off for awhile and tried it. Played crosswords (Shortz) for awhile with no problems. Started my newsreader (Newsrob) and it shut itself off in about 15 seconds. So, no short to the battery cover.
Same thing is happening to me. I use poweramp or the browser and the G2 just shuts off. Then I restart it and it tells me that the battery is low. Once I shut it down and reboot in recovery and wipe the battery cache it's back to it's normal battery level. I disabled data and set my phone for 2G networks only and it didn't shut off after. I'm assuming this is a wireless issue? I'm running mimicry 1.3.0 on my G2.
Had the same problem. Swapped out batteries and problem gone.
Sent from my HTC Vision using xda app-developers app
Did you swap the battery and immediately have no further problems? I tried swapping my battery already and still have the same problem.

[Q] Any ROM battery drain pain HOX

Me and my partner both have HTC ONE x's, Endeavouru, round a similar age, but her phone recently started draining battery.
Both running ARHD, with the same kernels. First I checked if apps were responsible, wiped and reflashed the ROM and kernel both.
This did not work, so then checked battery health with *#*#4636#*#* - showing the battery was in good health, but then replaced the battery anyway to eliminate any possibility of this being the culprit.
Now it's still giving massive drain - a charge up to 100% will last up to 5 hours of standby, with only mobile network activity turned on, all other radios off.
Been throughout the forums and other websites looking for any solutions to this problem but not striking any luck. Tried resetting the radio, changing it to LTE (Not even available where we are), and back etc, as one thread suggested, turned radio completely off and back on. Tried super cleaning the system before reflashing the ROM, tried a different kernel, an AOSP ROM, and still no luck.
It just all of a sudden started to do it, similar conditions to my phone, which makes it harder to pinpoint.
Any new idea's to bring to the table, open to any.
nb: Posted in wrong forum earlier, my bad.
goentillsundown said:
Me and my partner both have HTC ONE x's, Endeavouru, round a similar age, but her phone recently started draining battery.
Both running ARHD, with the same kernels. First I checked if apps were responsible, wiped and reflashed the ROM and kernel both.
This did not work, so then checked battery health with *#*#4636#*#* - showing the battery was in good health, but then replaced the battery anyway to eliminate any possibility of this being the culprit.
Now it's still giving massive drain - a charge up to 100% will last up to 5 hours of standby, with only mobile network activity turned on, all other radios off.
Been throughout the forums and other websites looking for any solutions to this problem but not striking any luck. Tried resetting the radio, changing it to LTE (Not even available where we are), and back etc, as one thread suggested, turned radio completely off and back on. Tried super cleaning the system before reflashing the ROM, tried a different kernel, an AOSP ROM, and still no luck.
It just all of a sudden started to do it, similar conditions to my phone, which makes it harder to pinpoint.
Any new idea's to bring to the table, open to any.
nb: Posted in wrong forum earlier, my bad.
Click to expand...
Click to collapse
try downloading wakelock detector and seeing what keeps the phone awake and then uninstalling/reducing its privileges
the privileges part can be done with xposed and a module called appops
suljo94 said:
try downloading wakelock detector and seeing what keeps the phone awake and then uninstalling/reducing its privileges
the privileges part can be done with xposed and a module called appops
Click to expand...
Click to collapse
Well an update to this thread...
Went to install wakelock on the phone after having it turned off for a few days, the battery was drained and now every time I try charging, regardless of what I use re ac/computer/original/aftermarket charging equipment, all it does is heat up to about 58 degrees C and stop charging - with phone off or on.
Sucks as it seems to be a manufacturing fault, but since I've rooted it, and purchased 2nd hand, looks like one for the rubbish bin
goentillsundown said:
Well an update to this thread...
Went to install wakelock on the phone after having it turned off for a few days, the battery was drained and now every time I try charging, regardless of what I use re ac/computer/original/aftermarket charging equipment, all it does is heat up to about 58 degrees C and stop charging - with phone off or on.
Sucks as it seems to be a manufacturing fault, but since I've rooted it, and purchased 2nd hand, looks like one for the rubbish bin
Click to expand...
Click to collapse
Looks like faulty battery, try change the battery with new one and see what will happend
goentillsundown said:
Well an update to this thread...
Went to install wakelock on the phone after having it turned off for a few days, the battery was drained and now every time I try charging, regardless of what I use re ac/computer/original/aftermarket charging equipment, all it does is heat up to about 58 degrees C and stop charging - with phone off or on.
Sucks as it seems to be a manufacturing fault, but since I've rooted it, and purchased 2nd hand, looks like one for the rubbish bin
Click to expand...
Click to collapse
check if your cpu is stuck at 100% or 1.5 ghz in trickstermod and could you post a screenshot of wakelock detector?
Thant said:
Looks like faulty battery, try change the battery with new one and see what will happend
Click to expand...
Click to collapse
in the OP he said that he did that already
suljo94 said:
check if your cpu is stuck at 100% or 1.5 ghz in trickstermod and could you post a screenshot of wakelock detector?
in the OP he said that he did that already
Click to expand...
Click to collapse
Sorry I didn't see that. Then I am 80% sure the light sensor not working or working wrong. Must to check this. I am sure it is some of the sensors
Thant said:
Sorry I didn't see that. Then I am 80% sure the light sensor not working or working wrong. Must to check this. I am sure it is some of the sensors
Click to expand...
Click to collapse
Surely if it's the light sensor it would be irrelevant if it was turned off or on though, same with the CPU. I'm going to spend some time getting power into it today, charge, then put in freezer to cool it, and repeat.
Once some power is into it I'll start with suggestions, one at a time, and get some screen shots up, and logs of the current drain.
Thanks for the help so far, would be good to get it going again, instead of having a $350 paper weight.
An update:
Changed the recovery from Philz recovery to an older CWM recovery program, and now possibly just through coincidence the battery isn't super heating to the point it needs to live in the freezer to charge.
I have restored to stock ROM, and have a couple of pictures of the battery history, which are neither here nor there, apologies as I wiped a lot of things off, including my WLD pictures from the ARHD ROM.
I purchased trickstermod and had a look into the CPU settings, and nothing seemed out of the ordinary. Also turned on the dev options of graphic CPU usage on the homescreen - not really showing unusual signs of anything. About to flash the original recovery on and email HTC to see if they might feel sorry enough to accept it as a straight manufacturing defect, without evidence of where we purchased it (as it was a second hand phone off the net).
subscribing to this thread - I have the exact same issue. I have installed CM11 and ParanoidAndroid. Torched and Bubba kernel... turned off lots of stuff.
I have whatsapp, soundcloud and facebook as the only background running apps. not sure what's the issue
sensors drain battery
Hello!
I also have a similiar issue.
I noticed, after a while, that my phone keeps dying under 16-18 hrs on idle from full charge.
I thought it1s the battery, since my HOX is 2 years old. Someone suggested, to try some battery monitoring, so i got the battery monitoring widget, after for like 3rd time, the phone turned off overnight.
The problem, is the Light, and the acceleration sensors... they won1t let the phone go to sleep.
I tried turning off locations, and such, also auto rotation, and my back light was never on auto. it is set around 30%
Still, these sensors run, and consume battery like crazy. This started about 2 weeks ago.
I have a stock rom. not the original, since i thought flashing a custom rom might solve this, so i tried ViperX 4.1.1, the problem was still there.
After that, i reflashed an untouched original HTC JB rom.got the latest OTA update, and the problem is still there...
I don't have any apps running in the background, that should require these sensors to run. i always clear multitasking also.
Have Wifi on, but that barely consumes anything.
Any idea, i know this started on Gingerbread, and was supposedly fixed in ICS, but it's still happening to some ppl.
Any help would be appreciated!
Laccee said:
Hello!
I also have a similiar issue.
I noticed, after a while, that my phone keeps dying under 16-18 hrs on idle from full charge.
I thought it1s the battery, since my HOX is 2 years old. Someone suggested, to try some battery monitoring, so i got the battery monitoring widget, after for like 3rd time, the phone turned off overnight.
The problem, is the Light, and the acceleration sensors... they won1t let the phone go to sleep.
I tried turning off locations, and such, also auto rotation, and my back light was never on auto. it is set around 30%
Still, these sensors run, and consume battery like crazy. This started about 2 weeks ago.
I have a stock rom. not the original, since i thought flashing a custom rom might solve this, so i tried ViperX 4.1.1, the problem was still there.
After that, i reflashed an untouched original HTC JB rom.got the latest OTA update, and the problem is still there...
I don't have any apps running in the background, that should require these sensors to run. i always clear multitasking also.
Have Wifi on, but that barely consumes anything.
Any idea, i know this started on Gingerbread, and was supposedly fixed in ICS, but it's still happening to some ppl.
Any help would be appreciated!
Click to expand...
Click to collapse
I have checked all the sensors in the testing menu by dialing *#*#3424#*#* and they all turn off and on as required properly. I noticed yesterday that I've actually burnt out the charging system as it has got too hot at one point, so no use pursuing anymore. I will stick with my HOX until it too breaks in some way. Received an email back from HTC saying "Not under warranty, not our problem" after asking if they had had any phones with similar issues pass through.

After 4.4.3 (Problems/Features)

Let us know what your have found after the update. Good and bad.
Since the update my WiFi has dropped out on my home network twice. Have to restart or turn airplane mode on/off.
Also I don't think the battery has improved any....
Terra1 said:
Let us know what your have found after the update. Good and bad.
Since the update my WiFi has dropped out on my home network twice. Have to restart or turn airplane mode on/off.
Also I don't think the battery has improved any....
Click to expand...
Click to collapse
I just noticed a bit longer restart times. Thats it !:cyclops:
I've noticed darker video recording in low light l...
After the update, at the settings / power the scrolling is laggy. This module was updated, something is just not right at my device. I did a factory reset, no avail. It's lagging only over here, pretty annoying...
vistvan83 said:
After the update, at the settings / power the scrolling is laggy. This module was updated, something is just not right at my device. I did a factory reset, no avail. It's lagging only over here, pretty annoying...
Click to expand...
Click to collapse
Yeah, its true. It slipped my mind. Probably this particular portion of the software was developed at the last moment, and they didn't have enough time to test it thoroughly
I have narrowed my wifi drop outs to the beyond pod app.
My camera won't focus after updating. I had the problem prior, but did the alcohol microfiber run to get the coating off and it was working great. After I updated the camera now seems like it won't focus, only objects within 5 inches are in focus. I did a factory reset and made sure that the camera wasn't set to macro mode. Nothing is working to fix this problem. I think my camera might just be broken now.
Sent from my HTC One_M8 using XDA Free mobile app
Now after a few days i think that the battery cannot hold on so long as with 4.4.2. Previously i could run it two days with moderate use, now the battery level drops to 20% after 24 hours.
At the update the battery was not fully charged. Is this behavior normal after the update, did i make a mistake, or does anybody else have the same problem?
I'm on 19% after 13 hours. WTF is going on? I cannot see any suspicious app causing this. Can i revert to 4.4.2? LOL...
vistvan83 said:
Now after a few days i think that the battery cannot hold on so long as with 4.4.2. Previously i could run it two days with moderate use, now the battery level drops to 20% after 24 hours.
At the update the battery was not fully charged. Is this behavior normal after the update, did i make a mistake, or does anybody else have the same problem?
I'm on 19% after 13 hours. WTF is going on? I cannot see any suspicious app causing this. Can i revert to 4.4.2? LOL...
Click to expand...
Click to collapse
I have (or had) the same problem as you with the new update. Try clearing the cache partition (that's what I've been told). I'm still keeping my eye on the battery to see if it's fixed. The problem for me was that Android Kernel and Android System was using too much battery.
Here are some screenshots:
https://drive.google.com/file/d/0BzywJDML-7JkTkJwOV9mQk5ucG8/edit?usp=sharing
https://drive.google.com/file/d/0BzywJDML-7JkTlc3ODYzcUotQlE/edit?usp=sharing
These battery results are pretty bad compared to what I was getting prior to 4.4.3 (i got 2d5h once with 4h on screen and 7 hours awake).
Hi! I think i was able to fix it, the issue appeared on other devices which received 4.4.3. I cleared the cache for Google Play Store and for GP Services. Now i'm at 50% after 20 hours.
vistvan83 said:
Hi! I think i was able to fix it, the issue appeared on other devices which received 4.4.3. I cleared the cache for Google Play Store and for GP Services. Now i'm at 50% after 20 hours.
Click to expand...
Click to collapse
just tried that and hoping it works. I've tried turning off fast boot but having the same issues others are reporting also.
here is a post from another user:
Hi, everyone, this is my first time here, so bear with me. On Wednesday, August 28, I downloaded the new Kit Kat 4.4.3 update from AT&T onto my One M8. Right after and for a few hours after, everything was in great condition as always. I've had my M8 since launch and haven't had a problem since and hold it very dear to me. Then, after about four hours, I noticed the phone was getting hot, really hot. I had power saver on as always and I saw that the CPU was taxed at 97%, just having Instagram running and YouTube actively showing a video. So I restarted the phone, clearing the cache and making sure that nothing was working too hard. That's when the problems really started coming up. It was getting hot but I ignored it and went to the Play Store to update my banking app and download Reddit News. After seven minutes of a normally one minute (if that) update, I stopped the download, cleared the cache and tried again. Nothing. So Google Play won't download, update, or install apps, Google, or third-party. That's not all. Hangouts will not send messages. Even in full LTE connectivity and 5 GHz Wifi AC, message could not send both to Android users (one used messages, the other Hangouts) and to an iPhone. It was like deja vu with my old iPhone 4S. BUT THAT'S NOT ALL. YouTube was giving me hell, too. When I would type into the search bar to search for a video, the search bar would clear. For example, if I'm looking up and type into the search bar on YouTube "Linus Tech Tips," then it'll work. But if after that I backspace or "x" out "Linus Tech Tips," and type something else, say, "Build a Gaming PC," If I use Swype (Swiftkey, Google Keyboard, or HTC Sense), the first word shows up, but as I'm typing, the subsequent words are erased and "Linus Tech Tips" shows up in the search bar (check him out if you don't already). This is EXTREMELY frustrating and now I can't watch The Joy of Painting. Damn. Finally, the CPU and heat I mentioned before is crazy. The CPU is always between 79% and 99% at all times. the RAM is usually at about 75% as normal, but the CPU is running nuclear hot. It's going to 105-115 degrees Fahrenheit. This worries me, all of this, because I wonder if this is the fault of the new 4.4.3 update for the AT&T M8 model or maybe underlying causes. I've had Malwarebytes scan my phone and find nothing. That caches are cleared and nothing seems to work. If anyone can help I would be extremely grateful because my only option in my mind is to do a hard factory reset of the device. Thanks to anoye who can help, and if not, then, oh well. Thanks, and sorry I made an essay out of this, this is really a big problem for me.
another user just posted:
Well, I think that the factory reset fixed it. It's been over an hour now, and the phone isn't overheating anymore. Battery life has only dropped 2% in that hour instead of the 2% every five minutes after the update.
After the 4.4.3 update the camera's manual mode doesnt change the exposure the same way as it did in 4.4.2 so i cant see the pics in the viewfinder at night before i actually take the pic and look at it, and that really sucks.

[Q] Reboot problem when not charging

I have had my P607T for a couple of months now. It is box stock no changes. Over the last few weeks I have noticed that it will reboot while using various apps. (Fliipboard, Chrome, Clash of Clans, Papyrus...) They don't seem to all be heavy graphics or network. The only symptom is that the screen starts to flash then "bang" reboot (and trouble rebooting when not plugged in). It would not be too annoying except that it will loose wifi settings and the wallpaper. I have tried different wallpapers (saw a thread blaming the live wallpapers ) Unloaded some apps (had another phone issue with FitBit and HTC blink on my N4). I stay away from CoC (my base has been raided so often now ...). Any thoughts? I am really trying to like this tablet more than my old ASUS Transformer but this reboot and reset wifi is a pain.
Thanks in Advance,
marka
manderson8898 said:
I have had my P607T for a couple of months now. It is box stock no changes. Over the last few weeks I have noticed that it will reboot while using various apps. (Fliipboard, Chrome, Clash of Clans, Papyrus...) They don't seem to all be heavy graphics or network. The only symptom is that the screen starts to flash then "bang" reboot (and trouble rebooting when not plugged in). It would not be too annoying except that it will loose wifi settings and the wallpaper. I have tried different wallpapers (saw a thread blaming the live wallpapers ) Unloaded some apps (had another phone issue with FitBit and HTC blink on my N4). I stay away from CoC (my base has been raided so often now ...). Any thoughts? I am really trying to like this tablet more than my old ASUS Transformer but this reboot and reset wifi is a pain.
Thanks in Advance,
marka
Click to expand...
Click to collapse
Have you tried a factory reset? I'd make tmobile replace it
was hoping to avoid the reset button. Tried it and still giving trouble it rebooted while restoring apps. I bought the tablet on ebay, I don't think TMO will take it back. oh well I'll keep poking about.
thanks,
I experience exactly the same problem since the update to 4.4.2 (kitkat): The screen starts to flash, suddenly the tablet reboots. I tried a factory reset multiple times, also removed the SD card and reflashed the ROM via KIES, nothing helped so far. Also, even when plugged into the outlet for several hours the tablet didn't charge at all (I think it stopped charging when the screen saver kicks in).
A couple of weeks ago I filed a RMA request (my dealer sent the tablet to Samsung), yesterday I got it back. It was charged at 60% and when I plugged it to the outlet it actually charged (even when the screen went off). But after about one hour (the battery was still > 60%) the flashing reappeared and after a while the tablet started to reboot again. Interestingly the battery now showed only 2% and the low battery warning appeared.
I think the problem might occur only when the battery runs low (which happens very fast as something seems to drain the battery), while android still shows a much higher battery level . Never experienced these problems when the tablet was plugged in so far.
Wall-E said:
I experience exactly the same problem since the update to 4.4.2 (kitkat): The screen starts to flash, suddenly the tablet reboots. I tried a factory reset multiple times, also removed the SD card and reflashed the ROM via KIES, nothing helped so far. Also, even when plugged into the outlet for several hours the tablet didn't charge at all (I think it stopped charging when the screen saver kicks in).
A couple of weeks ago I filed a RMA request (my dealer sent the tablet to Samsung), yesterday I got it back. It was charged at 60% and when I plugged it to the outlet it actually charged (even when the screen went off). But after about one hour (the battery was still > 60%) the flashing reappeared and after a while the tablet started to reboot again. Interestingly the battery now showed only 2% and the low battery warning appeared.
I think the problem might occur only when the battery runs low (which happens very fast as something seems to drain the battery), while android still shows a much higher battery level . Never experienced these problems when the tablet was plugged in so far.
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At least I don't feel so alone with this issue... I have been paying more attention to my build up process since the factory reset. I found, the other night quite by accident, that when I logged in to Twitter the reboot started. So for the next few days I have left Twitter off the machine and it is doing better. I suspect that something is hitting the power drain (like you mention) and that causes it to have problems. In that thought I have also turned off the power saving mode and auto screen now just to add to the list of things I am avoiding.
Rgds,
manderson8898 said:
At least I don't feel so alone with this issue... I have been paying more attention to my build up process since the factory reset. I found, the other night quite by accident, that when I logged in to Twitter the reboot started. So for the next few days I have left Twitter off the machine and it is doing better. I suspect that something is hitting the power drain (like you mention) and that causes it to have problems. In that thought I have also turned off the power saving mode and auto screen now just to add to the list of things I am avoiding.
Rgds,
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Click to collapse
Have you considered rooting and using root apps to stop the apps from being able to do such things?

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