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Alright, so my girlfriend's Samsung Galaxy S II started to go through these weird partial reboots several weeks ago (maybe even months). The phone would randomly go black, play the stupid shutdown/startup (dont remember which) jingle...then just simply be at the lock screen with a crossed out circle where the signal bars would be (for just a couple of seconds). When this happened, I used to just tell her to shutdown the phone, take out the battery, and let it sit for about 30 seconds, then put everything back together and start it back up. This seemed to work, which made me think it might have just been a software or at worst a memory issue of some kind.
This issue was always intermittent, but now, no matter what I do, it just keeps looping this "restarting" problem. I can't access any internal memory space from my computer because in the time it takes to connect, it just "reboots" again. I made a logcat of the phone up until the "reboot", and in doing so noticed that when I would browse the phone via adb shell, I saw no mount for the sd card...which then lead me to believe maybe it was an issue with that. I checked the sd card for corruption (and prior to even using it, checked that all blocks were read/writable (legit)), but that led nowhere.
Anyways, not having any idea where to go next, nor where to begin or what to look for in the 5000+ lined logcat, I turn to xda with hopes of getting some sort of help. Thanks in advance for any I get!
EDIT: Oops, some other important notes I didn't mention (other than in title); this is running stock firmware, only OTA. I tried once to upgrade her to ICS via Kies, but the upgrade would never complete. She also refused to let me root her phone...so unless there is a stock recovery mode, her phone has none...
bump, as its been a week and no responses. If anyone has any ideas or can figure out whats wrong from the logcat, please help.
Almost 3 weeks...no answer...isn't there at least 1 person who has an idea or can deduce one from the logcat? Pretty soon I'm gonna have to tell her to give up and get it "fixed" (ie, swapped for a refurb with most likely all her data lost)...
EarthBoundX5 said:
Almost 3 weeks...no answer...isn't there at least 1 person who has an idea or can deduce one from the logcat? Pretty soon I'm gonna have to tell her to give up and get it "fixed" (ie, swapped for a refurb with most likely all her data lost)...
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Looking at the logcat if it is accurate the problem is overheating and it is shutting itself down. That's why it keeps rebooting from I read but I could be wrong. Also looks like it has wakelock issues. Lot of wakelock errors in logcat. Some app or apps are causing the wakelock issue find them and remove them that might solve the problem.
Sent from my SGH-T989 using Tapatalk
EarthBoundX5 said:
Almost 3 weeks...no answer...isn't there at least 1 person who has an idea or can deduce one from the logcat? Pretty soon I'm gonna have to tell her to give up and get it "fixed" (ie, swapped for a refurb with most likely all her data lost)...
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Click to collapse
i say try to odin back her phone to stock on here there a good post for it to get her back and if she had Gmail sync there shouldnt be a problem unless she really dont want to download everything again i say give odin a shot and then from there upgrade through kies its tricky you have to make sure you have 50% battery life or more and kies errrors out sometimes but it does work i update my friends phone as he does not like all the root stuff lol so i always your kies after a couple errors it will work and thats your best option if she doesnt want to loose anything kies will back it all up for her and are you sure that power button aint sticking sounds like you have a looping issue are you able to go into download mode or are you familiar with this ?
Idk how to read logcats but another idea could be you have the sticky power button issue. I think if it was overheating u would feel it and mention it in the op.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
I used to have this problem when my phone was on ICS. I found that putting it back to GB, and using custom JB roms fixed it. I'd try those.
For starters, thanks everyone for the responses! After this long, its really great to see so many in one day!
richardlibeau said:
Looking at the logcat if it is accurate the problem is overheating and it is shutting itself down. That's why it keeps rebooting from I read but I could be wrong. Also looks like it has wakelock issues. Lot of wakelock errors in logcat. Some app or apps are causing the wakelock issue find them and remove them that might solve the problem.
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Thats what I thought, because it seemed to get exceptionally hot before "rebooting"...at first...then I was noticing it "rebooting" when clearly cold. If it is indeed overheating like I had thought in the very beginning, is there anything I can do about it? What does it use for heat conductivity and displacement? And for that matter, I would think if it was overheating though, it would actually reboot, not the half-ass semi-reboot its been doing...
And what is wakelock exactly that it would cause an issue? Only apps I see using it are WootWatcher, KeyguardViewMediator and PowerManagerService.
krazierokz said:
i say try to odin back her phone to stock on here there a good post for it to get her back and if she had Gmail sync there shouldnt be a problem unless she really dont want to download everything again i say give odin a shot and then from there upgrade through kies its tricky you have to make sure you have 50% battery life or more and kies errrors out sometimes but it does work i update my friends phone as he does not like all the root stuff lol so i always your kies after a couple errors it will work and thats your best option if she doesnt want to loose anything kies will back it all up for her and are you sure that power button aint sticking sounds like you have a looping issue are you able to go into download mode or are you familiar with this ?
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Click to collapse
I would use odin...but the phone doesn't stay on long enough to do much of anything before "rebooting". Also, she is already using stock firmware + OTA updates. And her contacts are not what I am worried about, its her photos and such. This is the very reason why I hate internal memory for phones...
And I'm pretty sure its not a sticky power button, I had seen that being a common issue when researching before posting. And again, if I have not been clear, its not exactly "rebooting", just semi-rebooting; phone starts up, crap starts running, a min or 2 later, phone acts like its restarting (plays sound and all), then just comes back to the lock screen immediately...I can't really describe it much more than that.
And no, I'm not familiar with "download mode"
bzlik88 said:
Idk how to read logcats but another idea could be you have the sticky power button issue. I think if it was overheating u would feel it and mention it in the op.
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Ya, like I said in the reply above this, I don't think its the sticky power button problem...but I could always be wrong. I only didn't mention over heating because I felt I did a good job of ruling it out.
DeliciousLimeJuice said:
I used to have this problem when my phone was on ICS. I found that putting it back to GB, and using custom JB roms fixed it. I'd try those.
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Its running GB atm, never updated to ICS via Kies...
I wish I could help you further but i can say one thing, the rebooting that your describing is called a "hot reboot". I know what ur talking about and others will too if u use that term. Good luck.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
The video camera function on my camera is no longer working and I’m not sure why. This phone is less than 5 weeks old and I have already taken videos with it. This upsets me because I have a 4 month old that I love to record especially when it comes to his firsts. The led flash light comes on when I push the video button, the screen switches and freezes. The message saying error prompts and when I close the camera, the led light will remain on until I reopen the camera. Hopefully you can help me figure this out, many thanks!
jacqueline robert said:
The video camera function on my camera is no longer working and I’m not sure why. This phone is less than 5 weeks old and I have already taken videos with it. This upsets me because I have a 4 month old that I love to record especially when it comes to his firsts. The led flash light comes on when I push the video button, the screen switches and freezes. The message saying error prompts and when I close the camera, the led light will remain on until I reopen the camera. Hopefully you can help me figure this out, many thanks!
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Just a guess.. but you did in another posting say...
jacqueline robert said:
I install S5 Video App but it does not work properly in my note3. Can I use it in my device?
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Which indicates you have been making changes to your phone related to video. Did you remove that or are you still using it.
Without knowing what your phone condition is in, it is very possible that other changes you have made is causing the problem as well...
Like...
jacqueline robert said:
Thanks For your Great Tutorial. It really helps me to update my Modem.
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jacqueline robert said:
I think gravity box is better than other.
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Most don't need to update their modem and if you installed software that modifies how your phone works, you might try turning them off or uninstalling them to see if they are the cause of your problems.
jacqueline robert said:
The video camera function on my camera is no longer working and I’m not sure why. This phone is less than 5 weeks old and I have already taken videos with it. This upsets me because I have a 4 month old that I love to record especially when it comes to his firsts. The led flash light comes on when I push the video button, the screen switches and freezes. The message saying error prompts and when I close the camera, the led light will remain on until I reopen the camera. Hopefully you can help me figure this out, many thanks!
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Click to collapse
ive also experiencing this SERVER ERROR OCCURED. RESTART CAMERA.. do you find a solution or did you fix it??? thnks..
Server error occurred. Restart Camera.
Same error on Galaxy A5.
Android 4.4.4
Tried: force stop, clean cache, clear data - problem repeatet!
Any help?
jacqueline robert said:
The video camera function on my camera is no longer working and I’m not sure why. This phone is less than 5 weeks old and I have already taken videos with it. This upsets me because I have a 4 month old that I love to record especially when it comes to his firsts. The led flash light comes on when I push the video button, the screen switches and freezes. The message saying error prompts and when I close the camera, the led light will remain on until I reopen the camera. Hopefully you can help me figure this out, many thanks!
Click to expand...
Click to collapse
u could try booting in safe mode and test if theres any app or tweak that is causing it. or u could enter Service / Test / Hidden functions by dialing *#0*# on your phone dialer and u gonna get to the service mode and check camera itself. also theres another one of those USSD codes that brings u to check the phone gadgets hardware /firmware version to see if it same as the camera app... u could also do a full factory restore from recovery screen if nothing else works remember to do a backup first @ titanium backup.. or if you have fair tech skills u could remove the back cover and remove the battery plate and check if tje battery connectors are in place im sure u could find a note 3 tear down video around.. i had the same problem but with the frontal camera and ended up been the camera was defective and replaced it and worked like charm
I know this thread is kinda old, but since it is on the first page on google's query, I'll post a solution here (found on another site).
The solution is to turn off the phone and remove battery for 10-20 seconds. This should resolve the issue.
Some users report that the issue occurs when you charge your phone via PC or laptop USB port. So, to avoid this, prefer original charger.
thanks
thank you for replying even if the post is old! it simply worked while i was about to sell my phone ! good thing i saw your reply first!
Did you ever find a fix?
Solved: See post #7
I used to be able to Ok, Google and say "set countdown timer 2 minutes and 30 seconds" and it did it. Now when I do it, it brings up a screen to choose between either 2 minutes or 3 minutes. Did this start with the last update, or is there a setting I'm missing?
Edit: I contacted Moto 360 chat support and their response was to take it back to place of purchase!!
I was just about to complain about this, it was so handy to set count down timer without the need to touch the watch. Now it will just show the blue bullet menu and you have to confirm by touching the watch.... stupid....
Many complaints about it on google product forum
https://productforums.google.com/forum/#!category-topic/android-wear/9fcM_13j6so
lifeisfun said:
I was just about to complain about this, it was so handy to set count down timer without the need to touch the watch. Now it will just show the blue bullet menu and you have to confirm by touching the watch.... stupid....
Many complaints about it on google product forum
https://productforums.google.com/forum/#!category-topic/android-wear/9fcM_13j6so
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Yes, I found that too. Hopefully it'll be back again.
Same issue with Lg g watch and google now on 5 different phones...
It seems like it broke on the last Wear update on the phone for me.
Jawbox said:
It seems like it broke on the last Wear update on the phone for me.
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The issue has been posted in a few forums. I went ahead and did a review of Android Wear in the Playstore to report it. It probably won't hurt to have a lot of users report it via a review in the Playstore.
I think I found a fix for the countdown timer. On your phone, say OK Goggle, set countdown timer to 2 minutes and 45 seconds. (Any off the wall time will work). After it's done on your phone, try your Moto 360 now. It's working for me. If someone would confirm that it works, I'll rename to title of the thread to help others.
Problem is fixed now
They pushed update this morning.
lifeisfun said:
Problem is fixed now
They pushed update this morning.
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Which update? I haven't gotten any update.
Edit: I just got the update, curious to know if the update fixes the timer issue. At the time I posted my fix, I had not gotten the update.
Idk if i got the update but i sure dont remember updating the Wear app. Although the fix you posted worked like a charm
April was Autism Awareness Month Sent from my SM-G900P using Tapatalk
Have had the Huawei Watch for a few days and it seems to have a deal-breaking bug. Frequently, after the watch has been in ambient mode for a while, it won't come out of it. If I touch the screen, the ambient display gets brighter, but that's all. No response from swiping or button presses. Sometimes, after a very long pause (a minute or so) it'll come back to life, but usually I have to hold the button until it restarts. Anyone run into this before? Ideas? Any help is greatly appreciated.
Using it with a Nexus 6. Android wear version 1.3.0.2176821.
Thanks!!!
Sent from my Nexus 6 using XDA Free mobile app
Forgot to mention that the time sticks at whatever time it freezes and so it doesn't even tell the correct time. Sigh.
Have tried a factory reset. Didn't fix it.
Sounds like it's maybe in need of replacing. Like any new product release, there's bound to be a certain percentage of failures. Depending on how you look at it, you're either really lucky, or really unlucky
Well, just in case anyone else encounters this issue, I called Huawei tech support and described my issue. After a few minutes, they came back and said it was a known issue that effects some but not all watches. They said it would be corrected in a future software update but he was unable to tell me when that would be. So I could either wait for that update or send it back for an exchange. Since it happens frequently and renders the watch temporarily unusable, I opted to exchange it. They send an RMA label next day. The joys of new tech. Hope this helps someone else.
gyromiterob said:
Well, just in case anyone else encounters this issue, I called Huawei tech support and described my issue. After a few minutes, they came back and said it was a known issue that effects some but not all watches. They said it would be corrected in a future software update but he was unable to tell me when that would be. So I could either wait for that update or send it back for an exchange. Since it happens frequently and renders the watch temporarily unusable, I opted to exchange it. They send an RMA label next day. The joys of new tech. Hope this helps someone else.
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I have absolutely same issue. In ambient mode it freezes from the first day I bought this watch. Thank you for investigation and info.
got my hwatch and experienced the ambient mode freeze. to unfreeze, i enter and exit theater mode. it works. but now i'm never sure if the ambient time i'm glancing at is accurate or not...
Similar problem with an HTC M8. I'll try the theater mode to see if that helps. I still can't trust the time any more.
+1 on the Huawei Watch freeze. Sometimes after 15 minutes, sometimes after several hours. It has frozen with ambient mode disabled and with wrist gestures disabled as well.
Sent from my LG-V500 using Tapatalk
Two watches and no freezes here. Are you guys testing with no Wear apps installed and with a built-in Huawei face?
brizey said:
Two watches and no freezes here. Are you guys testing with no Wear apps installed and with a built-in Huawei face?
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Yes, after factory reset with no additional apps and with original buil-in Huawei faces and used to freeze. I returned it to the shop, got new one and problem is fixed.
lukhof said:
Yes, after factory reset with no additional apps and with original buil-in Huawei faces and used to freeze. I returned it to the shop, got new one and problem is fixed.
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Good to hear you got it fixed!
how are you sure that the problem is fixed as opposed to it not showing yet? the freeze seems to be random and i don't know of a way to replicate it on demand. thanks
maximus96 said:
how are you sure that the problem is fixed as opposed to it not showing yet? the freeze seems to be random and i don't know of a way to replicate it on demand. thanks
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Before it froze every day several times. Now i have new one and it has been running non-stop for one week with ambient mode on and no freeze at all.
lukhof said:
Before it froze every day several times. Now i have new one and it has been running non-stop for one week with ambient mode on and no freeze at all.
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thanks, good to know. i'm curious if your replacement watch has the red-tint issue. i wonder if the two are somehow related.
maximus96 said:
thanks, good to know. i'm curious if your replacement watch has the red-tint issue. i wonder if the two are somehow related.
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None of them had red-tint issue. It seems this is not related with the freezing ambient mode.
Thanks, that solve my problem as well.
Happening to me too. Was using 3rd party skymaster watch face.
Got a replacement from amazon and it hasn't froze yet in the past two days of using it. The last one froze several times a day
So I got this update today and of course the "learn more" link just pointed to the 4BQA2 update, which was just the first Nougat release, which I already had.
Anyone know anything about this one? It still says Android version 7.0, and the security patch level is 2/1/17. The kernel is 3.18.31 and is dated March 13th. The full build number is NRD90M.G930VVRU4BQA4
doncaruana said:
So I got this update today and of course the "learn more" link just pointed to the 4BQA2 update, which was just the first Nougat release, which I already had.
Anyone know anything about this one? It still says Android version 7.0, and the security patch level is 2/1/17. The kernel is 3.18.31 and is dated March 13th.
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I just got it also, claims to improve wifi. My wife and I were just discussing that the GPS has been a bit laggy lately, maybe this will help that, too.
Yep just Wi-Fi fixes. Nothing to improve battery. Fail. still 7.0.0
Sent from my SM-G935V using Tapatalk
Checked SamMobile & Update.com & still no download link. Anyone know when or if they've released one yet?
Got it the other day as well
So far, no issues with the latest update. Still wish they'd fix the "switch keyboards" issue. Really annoying to go into the manage keyboards section and turn off all the other keyboards and leave the one on that you want to switch to. Otherwise, really happy with this. I got 20 hours on one charge and had about 27% left in battery. This was after playing games, reading email, reading news, surfing the web, texting and phone calls. I do have it on the mid-power saving mode, and I use the App Power Monitor that currently has about 89 apps flagged to be put to sleep when they're in the background. That really helps and is a built-in Greenify in Nougat. Really nice.
I wrote in another thread.
Can someone help? I just got the update to QA4,decided to go thru with the verizon wireless assistance programme via usb cable,now phone stuck on verizon screen bootloop. Any suggestions to save the day?
Update : safe mode doesnt boot up,either.
Can anyone confirm if this update fixes the Samsung calendar app from keeping the screen on when a reminder or calendar event pops up while the screen is off? This was introduced for me with the original nougat update.
cowman4000 said:
Can anyone confirm if this update fixes the Samsung calendar app from keeping the screen on when a reminder or calendar event pops up while the screen is off? This was introduced for me with the original nougat update.
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Is the behavior you see?
Set screen timeout for 15 seconds. Set up a meeting in google calendar with starting in 7 minutes and reminder 5 minutes before meeting. Then wait for reminder on lock screen to pop up, don't touch anything and let screen timeout. See if screen will get activated again and go off after 2nd screen timeout.
If you get the same behavior, please report. I think there is something wrong with this as if you had a meeting reminder and the phone in you pocket, the phone battery will drain fast and phone gets hot of course.
Thanks
The behavior you described is similar except that the screen turns on for the initial reminder, then it times out and comes on again, times out and then turns on again and this is an endless cycle until I dismiss the reminder. I thought factory reset would fix it... But nope.
cowman4000 said:
The behavior you described is similar except that the screen turns on for the initial reminder, then it times out and comes on again, times out and then turns on again and this is an endless cycle until I dismiss the reminder. I thought factory reset would fix it... But nope.
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That is exactly what I get. Is there a ticket opened with Samsung?
This seems to be the issue with Samsung pay https://forums.androidcentral.com/s...ar-notifications-keep-screen-post-nougat.html
What does BQC5 do? Has anybody recently received this update?
Tech180 said:
What does BQC5 do? Has anybody recently received this update?
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Was it really that difficult to look just a few threads below this one to get your answer?
https://forum.xda-developers.com/verizon-galaxy-s7/how-to/security-bulletin-ota-update-s7-t3600060
Oh Woops! Thanks!