Cannot hard-reset, just turns on - Sony Xperia XA2 Questions & Answers

Hello, I have searched on the internet for similar problem, but I could not find any solution, so I am turning to you.
I have this phone and I try to hard-reset it, since my little brother wanted to be a little cheeky and do a fancy password but having hard time remembering it and we have no access to the Google account linked to the device.
I have tried the xperia companion, cant do a thing unless the device is not locked. I have been trying for the last hours to do the volume up+power button, but it just shows me a tools icon for a second or two and starts to boot the device normally and I am back to the lockscreen. I have tried this method when the device is on and off, same result everytime. I tried volume down+power, nothing happens.

thanks for the help guys, no truly appreciated!

mortadellanice said:
thanks for the help guys, no truly appreciated!
Click to expand...
Click to collapse
Have you tried newflasher? There was a nice step by step guide online.
The tutorial states that it does not require you to root your handset nor does it require you to unlock your bootloader.

Related

Bricked Beyond Repair?

right now my dash, when powered on, will just display a white screen.. when doing a hard-reset...nothing happens, when trying to do to the bootloader thing,the tri-color thing doesnt show but the computer does detect the dash...so i tried an update to stock...and it said that instalation was successful,alltho it was not
IceNova said:
right now my dash, when powered on, will just display a white screen.. when doing a hard-reset...nothing happens, when trying to do to the bootloader thing,the tri-color thing doesnt show but the computer does detect the dash...so i tried an update to stock...and it said that instalation was successful,alltho it was not
Click to expand...
Click to collapse
Welcome to the forum
Have a read here:
http://forum.xda-developers.com/showthread.php?t=397583
And:
http://forum.xda-developers.com/showthread.php?t=415225
Good luck,
i thank you for the swift response,but im sorry to say that those two posts dont help me in the least bit...i fully understand the upgrade process, im just having some technical difficulties that i cant figure out, but please if there is anymore information that i can offer,feel free to ask... im kinda phone-less until i can solve this problem
how about these essages
you tried plugging it into the computer while holding the camera key? also how about the normal press two home keys and cycle the power button? If these dont work PM me and I will help you out. When you use the bootloader make sure that you are flashing back to a tmboile rom

[Q] phone wont connect to seus or pc companion

my verizon xperia is not recognized by either pc companion or seus. I am trying to do a hard reset due to the fact the lockscreen doesnt work. I have read that I can press and hold the back and search keys on front while powering on to factory reset the phone, however that does not seem to be the case. Can anyone give me some suggestions if the two button factory reset does work and that maybe I am just doing it wrong. And any suggestions as to how to get my phone to connect with seus so I can reset if teh 2 button trick is indeed not an option. Thank you to all in advance.
Doesnt anyone have an idea? I follow seus instructions. Power off wait 30 seconds, then plug in the usb cord to the pc, then press and hold the back button then inserting the usb cable into the phone... and then I wait for it to connect which it doesnt.
have you tried removing the battery wait a bit and put it back and then try again. I had something similar happen when I first got mine.
yes.... I waited beyond the 30 seconds it suggests. I eve waited about 2 hours once. Still nothing......I really want to get this device working.....it does power up. Everything seems like its supposed to work but it isn't. Thank you for helping me... I really really appreciate it.
hey, if youre comfortable, we can unlock the bootloader on it. if we do that, then you can just use fastboot and the files you can get off of my State of Development thread to return you back to stock. You could also root it. If that interests you, send me a pm with your ESN and Ill get you an unlock code.
Or do you still wanna try to figure out the **** fest that is SEUS?
I would love to unlock the bootloader. I have always had motorola android phones so even though i have never unlocked the bootloader I would love to.
Where would I find the ESN #? I am not able to get past the lock screen....so all I can do it make emergency calls
I have PM'd you my phones info. Thank you for your assistance
What is preventing you from passing the lock screen exactly? Programming?
the phone says that the pattern lock attempts has been exceeded... and the only way to unlock is to enter either a gmail info or answer the question. Neither of which I know.
Ahh! phew i thought it was more serious than that. Were you able to have the phone activated on your Verizon account okay? The esn wasnt blacklisted or anything?
And the funny thing is, even if you HAD got seus working, it would not have fixed that problem. SUES doesnt wipe the device as far as I know.
the *#06# in the emergency dialer doesnt show anything?
also the MEID is under the battery.
I have not activated the phone as I cant really use it in its current state. I did check with Verizon and the phone can be activated no problems.
I do have the MEID #, is it safe to list it here?
Also, the phone does not take the #* code, says its not an emergency number
K, i have successfully unlocked my bootloader on my phone..... I am trying to make sense of what to do next
YAY!!!!!. I unplugged and rebooted the phone after unlocking the bootloader and now my phone is back... I can sign into google now
you should use this command and reflash the stock system
fastboot flash system system.sin -w
this will erase usersettings and reinstall the stock rom.
make sure you have the rom downloaded.
edit- Never mind.
jgregoryj1 said:
YAY!!!!!. I unplugged and rebooted the phone after unlocking the bootloader and now my phone is back... I can sign into google now
Click to expand...
Click to collapse
Thats great! totally forgot that actually unlocking the bootloader performs a factory reset. So awesome! Go get you some root!
now that I have it restored, the screens touch sensitivity is all over, it keeps thinking I am trying to load up voice commands. I would like to flash a rooted ROM, and from what I have read on kernals for the r800x theres nothing worth flashing just yet. Can anyone point me in the right direction on how to flash a rooted stock rom?
Also, I am still not able to enter Flash mode with the whole back button while inserting usb cable. the light is still blue.... any suggestions?
You shouls be holding the search key.
sent from the original unlocked R800X.
i will try the search button instead. Also I flashed a kernal and now the phone is super slow. How do I flash the stock ROM and stock kernal. I am doing some reading but I am still lost. seems like I get routed to xperia arc pages...... can anyone give me some guidance. sorry to be a pain, but I am excited to learn
jgregoryj1 said:
i will try the search button instead. Also I flashed a kernal and now the phone is super slow. How do I flash the stock ROM and stock kernal. I am doing some reading but I am still lost. seems like I get routed to xperia arc pages...... can anyone give me some guidance. sorry to be a pain, but I am excited to learn
Click to expand...
Click to collapse
Hey, everything you need to know is in the many pages (and the initial post which is constantly updated) on my State of Development thread. Read through there and you will see that everyone else is also having problems with the kernels and roms making the phone unresponsively slow. The first post also has links for stock files that you might need.
Basically if you get your phone into fastboot mode (turn off, hold search key, plug in USB line, solid blue light turns on) you can do two commands to get you back to stock, and then follow the rooting instructions that I have on the R800x Rooting thread. Its linked in the state of development thread. Second item, i believe, below the link to Bin4rys.
The two commands would be "fastboot flash system system.sin" and "fastboot flash boot kernel.sin". the first command might not be necessary even, just the kernel one might fix you.

[Q] Bootloader help!?!

So its been about 2 weeks now and still no success on unlocking my bootloader!
i've tried every tutorial out there (Really!) with no success, seems like i'm the only one with a r800a xperia play. Let me start with my biggest problem and probably the reason why i haven't had any success yet,
No matter what i try i will always hang at "waiting for device" when trying to unlock bootloader. i've downloaded many different drivers, they all seem to pick up s1boot but still hangs.. ( now when i try to boot in fastboot mode, using "back button not search button, it will only last for seconds than splash the start up screen as if its going to charge )
not sure what i'm doing wrong here, i've tried search button, tried back button , home button ....... stilll no blue light, but i'm able to see "s1boot" so i figure its a start? Long story short, i'm just trying to experiment with other roms and i'm stuck at this stage, feeling pretty limited
ps: i've noticed others are having the same problem with getting the phone into fastboot mode, with the whole mixed up button thing.. please let me know if you've gotten past this?
Yea the reason your having problems is because your bootloader is locked plain and simple go into the dialer hit *#*#service#*#* and see if your bootloader can even be unlocked. It most likely can't and you'll have to pay to get it unlocked via testpoint method. I have an r800a too and it was locked down but not anymore. And next time man do a search before starting a new thread on something that has been talked about countless numbers of times! Have fun
Sent from my R800a using XDA App

[Q] htc wildfire s boot loop problem

So i was trying to root my phone and now i won't start, can't even go to bootloader menu or so. when i'm pressing the power up button its just flashes and then shuts down. It loops so frequently that even my pc won't recognize it. What i did to the phone is this:
//androidforums.com/wildfire-s-all-things-root/502772-guide-how-update-htc-wildfire-s-marvel-a510e-gsm-software-version-2-3-5-a.html
i tried to flash a new 2.3.5 to it but now it wont do anything.
Is there any ways to fix this or should i just send this to graveyard :good:
a bit more info plz
alemale said:
So i was trying to root my phone and now i won't start, can't even go to bootloader menu or so. when i'm pressing the power up button its just flashes and then shuts down. It loops so frequently that even my pc won't recognize it. What i did to the phone is this:
//androidforums.com/wildfire-s-all-things-root/502772-guide-how-update-htc-wildfire-s-marvel-a510e-gsm-software-version-2-3-5-a.html
i tried to flash a new 2.3.5 to it but now it wont do anything.
Is there any ways to fix this or should i just send this to graveyard :good:
Click to expand...
Click to collapse
I think you might have soft bricked your phone. Search the forum how to unbrick a soft-bricked phone. That might help
Are you positive that your WFS is GSM -marvel-a510e ?
Also ,Could you be a bit more specific about what happens when you try to go to boot-loader mode or when you try to boot it.
As in the provided link, did you have to perform procedure 3 or did you perform procedure 2 and was it working? A bit more info about what you did could help others analyze the issue
rishr4 said:
I think you might have soft bricked your phone. Search the forum how to unbrick a soft-bricked phone. That might help
Are you positive that your WFS is GSM -marvel-a510e ?
Also ,Could you be a bit more specific about what happens when you try to go to boot-loader mode or when you try to boot it.
As in the provided link, did you have to perform procedure 3 or did you perform procedure 2 and was it working? A bit more info about what you did could help others analyze the issue
Click to expand...
Click to collapse
At the link i did the procedure 1 because my phone couldn't update to 2.3.5 so i tried to update it that way.
when i start the phone it just flashes it's screen and then goes off. it doesn't show htc logo or anything it just flashes some pixels. the loop is so frequent that it happens in 3 sec. Even if i try to start the phone by pressing "volume -" key and "power" key it does same thing, just loops every 3 sec.
I have tried to find a way to fix this but it seem that there is nothing to do because i can't boot to recovery. Is there a way to put the phone to recovery in other way or is here a way to make factory install?
It's really hard to do anything to this phone because my pc won't recognize it in any possible ways and it won't boot to recovery mode.
Do anyone know if i split the phone in to pieces and then manage to boot it or find the system memory and change files in there.
alemale said:
At the link i did the procedure 1 because my phone couldn't update to 2.3.5 so i tried to update it that way.
when i start the phone it just flashes it's screen and then goes off. it doesn't show htc logo or anything it just flashes some pixels. the loop is so frequent that it happens in 3 sec. Even if i try to start the phone by pressing "volume -" key and "power" key it does same thing, just loops every 3 sec.
I have tried to find a way to fix this but it seem that there is nothing to do because i can't boot to recovery. Is there a way to put the phone to recovery in other way or is here a way to make factory install?
It's really hard to do anything to this phone because my pc won't recognize it in any possible ways and it won't boot to recovery mode.
Do anyone know if i split the phone in to pieces and then manage to boot it or find the system memory and change files in there.
Click to expand...
Click to collapse
Even if you want to unbrick the device using back-toback tool , you need to enter the boot-loader mode.
Even for other ways, still it needs to be detected by the PC so that we can pass commands using ADB.
Sorry Dude, I can't help much either I am new to this myself. But i hope somebody here will definitely help you
2. There is a possibility that you could "brick" or bootloop your phone. There are two types of brick: soft (recoverable) and hard (non-recoverable). With a soft brick, the phone will not boot or keeps rebooting ("bootloop"), but it can be started in bootloader mode which allows repair of the ROM. With a hard brick, the phone won't even boot into bootloader after holding the power button for 10 seconds and the phone must be returned to HTC for service.
Click to expand...
Click to collapse
Have you unlocked your Boot-Loader from HTC Dev? Also, you need to install a recovery tool in order to boot into recovery. If you have done only the steps mentioned in the
PROCEDURE 1
Click to expand...
Click to collapse
then you haven't unlocked the boot loader and no recovery is also installed (I believe) . In this case, I think this is a hard-brick(Correct me if am wrong) which is impossible to recover . Anyways, we shall await other replies from DEVs here in the Forum.
rishr4 said:
Even if you want to unbrick the device using back-toback tool , you need to enter the boot-loader mode.
Even for other ways, still it needs to be detected by the PC so that we can pass commands using ADB.
Sorry Dude, I can't help much either I am new to this myself. But i hope somebody here will definitely help you
Have you unlocked your Boot-Loader from HTC Dev? Also, you need to install a recovery tool in order to boot into recovery. If you have done only the steps mentioned in the then you haven't unlocked the boot loader and no recovery is also installed (I believe) . In this case, I think this is a hard-brick(Correct me if am wrong) which is impossible to recover . Anyways, we shall await other replies from DEVs here in the Forum.
Click to expand...
Click to collapse
I tried to unlock the bootloader but it wanted 2.3.5 so i tried to install the new version. now it can't do anything. Well this didn't broke my heart because the phone is pretty worthless . now i have to buy new phone sooner than i planned but still all help is still accepted.
Hi, exactly the same for me : I bought the phone 2 years ago and immediately unbranded it with a goldcard, but never tried to unlock it because it was my wife's and I didn't want to risk anything.
Now she got a new phone, I wanted to play a little with the Wildfire S ^^.
In order to unlock the phone on htcdev I had to update it from 2.13.401.2 to 2.13.401.3, with RUU because can't update with OTA (different CID), with goldcard inside.
After the RUU finished, it says "congratulations everything went well", but actually the phone does not boot, stocked in a loop "quick flash / turns off", can't access bootloader, no USB detection for ADB.
Can't send it to HTC because the 2 years warranty is expired, how ironic ! :laugh:
So... if anyone does know or see any trick that could help to boot anything on this "seems to be hard-bricked" kid... huge thanks to you

[Q] Phone probably bricked !

So, I had my full cautious guts. I backed up everything needed and so. I decided I could have some fun customizing my phone and getting a "Custom Rom".
So, I got a TWRP recovery, made a Nandroid backup. Then flashed RR 5.5.6 (After wiping Data/System/Dalvik/Cache), then flashed GAPPS. IT WAS ALL OKAY, until I pressed "reboot". BOOM Phone dies.
Well, if disconnected from PC cable, it only vibrates once when I keep holding power button. But it doesn't even blink LED or show anything up.
If connected to PC cable, it begins "automatically" to blink RED 3 TIMES, then it turns into blue "assuming it's charging" and stays like that, but nothing happens after that. If I keep pressing the power button alone nothing happens, but if I press it with UP volume key "down does nothing", 2 things happen. One: The PC detects a reconnecting of the phone, Two: the same procedure happens again "RED 3 TIMES then Blue". NOTHING SHOWS UP AT ALL.
NOTE: My recovery was installed from this link : http://forum.xda-developers.com/showthread.php?t=2647480
Help please
Also please tell me if this a SOFT or HARD brick? So I can know where to search for help.
UPDATE: Now sometimes my phone instead of blinking 3 times red then blue just gives all LED colors then doesn't do anything.
Cereal_ said:
Help please
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Click to collapse
To get it to power off you hold the volume up and power button until it vibrates three times. It must be off before you can flash boot any recovery.
Download and install Sony PC companion, start the support zone, start Phone/Tablet software update, click on repair my tablet. Follow the instructions. It will ask you to have the phone off then put the USB jack in while holding the volume down. Follow the instruction exactly.
I'm sure that if the lights are flashing then the phone is ok, it just needs the boot sector repairing.
The other way to repair it is with the flashtool, and this is the way forward if you want to get it ready for a custom rom, but there is a lot of reading to do
Did you check that your phone can be unlocked,?
It doesn't sound like you unlocked it, and RR rom is CM based so it was always going to end in tears until you'd unlocked the bootloader.
XperienceD has compiled a great thread on how to here
I nearly made the same mistake. If you come from a Samasung or similar where all you have to do is root the phone and flash, the Sony can be a bit fiddly, there's a whole other process to go through.
Don't panic, it will work again, and don't flame Nuts recovery thread because you didn't read up on how to do it right.
Didgesteve said:
Did you check that your phone can be unlocked,?
It doesn't sound like you unlocked it, and RR rom is CM based so it was always going to end in tears until you'd unlocked the bootloader.
XperienceD has compiled a great thread on how to here
I nearly made the same mistake. If you come from a Samasung or similar where all you have to do is root the phone and flash, the Sony can be a bit fiddly, there's a whole other process to go through.
Don't panic, it will work again, and don't flame Nuts recovery thread because you didn't read up on how to do it right.
Click to expand...
Click to collapse
First of all, thank you a lot of comforting me.
I actually read your comment and currently following the PC companion method. About "turning it off" it only worked (gave vibrations) when the phone was connected to PC through cable, otherwise nothing happens. Yes it did give me 3 quick vibrations. I am waiting now for the firmware to be downloaded, let's hope it work.
Yes, sir. I did NOT unlock my bootloader, I was afraid to lose my DRM keys even after backing them up. But it seems I have lost them anyways, lol.
I will give a look about that thread you gave me the link to. Once again thanks for comforting me. I will let you know what happens.
Cheers.
Didgesteve said:
The other way to repair it is with the flashtool, and this is the way forward if you want to get it ready for a custom rom, but there is a lot of reading to do
.
Click to expand...
Click to collapse
Sorry just noticed that. Can you give me a link into that ? I love to read.
Didgesteve said:
I nearly made the same mistake. If you come from a Samasung or similar where all you have to do is root the phone and flash, the Sony can be a bit fiddly, there's a whole other process to go through.
Don't panic, it will work again, and don't flame Nuts recovery thread because you didn't read up on how to do it right.
Click to expand...
Click to collapse
I tried this, and it's not working at all. It shows the "prepare" screen, then I hold the voldown button and connect it, then a window flashes "appears and then disappears for 1 second" as if it's attempting to reconnect. "Check attachments".
SONY PC COMPANION still eats my connection though, the update progress bar has a lot of bugs.
Help ?
Cereal_ said:
I tried this, and it's not working at all. It shows the "prepare" screen, then I hold the voldown button and connect it, then a window flashes "appears and then disappears for 1 second" as if it's attempting to reconnect. "Check attachments".
SONY PC COMPANION still eats my connection though, the update progress bar has a lot of bugs.
Help ?
Click to expand...
Click to collapse
Oops. I should have replied to you on this thread.
Anyway, check out my reply on NUT's thread.
It includes instructions on how to use flashtool to flash back to stock.
Good luck! :fingers-crossed:

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