Hi
I'm searching for anyone else having the same problem as me and other people that i've seen in Lenovo Forums
I'm having different problems, but the most important for me is the proximity sensor, because once I answered a phone call, it makes impossible to hang up because the display turns black and it doesn´t "wakes" until the phone call has ended. The same problem with audios in whatsapp.
Another problem is that Moto Actions like turn on the flashlight with a shake, and open the camera with a twist doesn´t work anymore. Plus, the vibrator started to fail, having an unusual behavior until it just stopped.
And the device is not recognized correctly in any computer I've tried, it just appears as "unknown device", and the device doesn't show the options that use to appear when connected to a computer, it just says "charging".
I want to think that all of them are software problems, and not hardware problems, because they all started after the june 2019 update, and, as I said, there are other people having the same problems, and I think it would be a big coincidence if all of us have the same problems with our hardware.
If any of you have had the same problems, could you tell me if you could find a way to fix it? Or, anyone has any idea how could I solve, at least the proximity sensor problem, it would be better if the device don't turn off the screen anymore during phone calls.
I've tried reinstalling the drivers in 3 different pc's, and any of them worked, but when I tried with another device (Moto z2 force) they all worked. I've done factory reset three times, and one hard reset, with no changes. Could someone help me?
Thanks for reading.
Well, sound like... simply failing phone ? RMA ?
emcom said:
Well, sound like... simply failing phone ? RMA ?
Click to expand...
Click to collapse
Do you think that? I've had this phone for a year and a half, and I've never had any issue, until the last update on june 2019.
Maybe is a coincidence and my phone started to fail just after the update, but to be sure, I want to know if there's someone else having the same issue, and maybe someone could fix it.
I've had these problems a few months ago too, but back then I was thinking it was related to a hardware problem cause I had to send my phone to fix the screen (broken glass) and after that I noticed that the moto actions wasn't working properly, as the flash light from the frontal camera and the most annoying of the problems, the proximity sensor that would stop working when I got a call or audios in whatsapp. All of these was solved a couple weeks ago tho, after I had to fix my screen again (yes, 2 times in 3 months, congrats), just days before the android pie was released, so I can't say exactly what fixed it
Related
I've seen a couple of people post on this issue but not many is facing it so i'm wondering if it's cause by a certain software? Or is this just another bug in the 2.1 and hopefully it gets fixed in 2.2
I've got the sound manager app installed to activate the vibration again once it stops. Usually it's for my SMS but over the last 2 days, even when i draw the unlock pattern, it does not vibrate anymore until i re-activate it using sound manager.
I've read that it could be the battery being weak but my batt was at some 65% so i'm guessing that is not the reason.
Anyone knows what maybe causing this vibration to stop issue? Maybe it's an application causing it....my only guess is "Handcent".
I've had this issue for the last month.
I've tried a few different things and usually it comes back, one way or another.
A few days ago I discovered something that leads me to start thinking I have a hardware fault. My vibration disappears almost daily now but the last 3/4 times it's gone I've done nothing except give the phone a light tap (light as in two fingers on the back of the unit) and the vibrate function has immediately returned.
I'm just guessing but it kinda looks to my untrained eye that it's a hardware issue on my handset - it may just be mine though.
Ha....if that is the case then you probably have a faulty hardware. No tapping is going to make mine vibrate until i launch Sound Manager to reset the vibration setting
I'm gonna contact HTC and get it sent back in the next few days for sure. I think I'd prefer it to be a hardware problem (fixable) than a non-descript software issue that may or may not be fixed at some point in the future.
Well I hope there's a permanent fix soon for you
mine always has some problem with the vibrate too...
Anyone any news? The vibration of my Desire is not stable, you clearly hear changes in the speed/power. I contacted HTC and wait for their answer.
For your information, it does always work and I am using Android 2.2.
My vibration works without sound manager on 2.2. I have even had the phone turn off due to low battery and the vibration works once the phone is back on charge
Sent from my HTC Desire using XDA App
HTC told me to hard reset the device. I can not believe that a hardware issue is solved by software reset ?
[email protected] said:
HTC told me to hard reset the device. I can not believe that a hardware issue is solved by software reset ?
Click to expand...
Click to collapse
Generally it's the first thing they think of to try, regardless of the fact it means you lose all your data.
Mine hasn't changed/failed since getting the phone in April (on its day of release)
teffers said:
Generally it's the first thing they think of to try, regardless of the fact it means you lose all your data.
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Click to collapse
That's what I think too. I will hard reset the device after my holiday and will take care of a backup myself. If this doesn't fix the issue I'll send it to HTC...
Bad Vibrations
I've noticed a problem recently, that I get vibration when the phone rings with an incoming call, or when I switch to vibration profile, and the handset also gives 'haptic feedback' when typing etc, but no longer vibrates when I receive text messages or emails, despite soft resetting, de- and re-selecting all the relevant options.
Running 2.1 on T-Mobile, can't tell you what software I've got on it as I stood on it and cracked/trashed the screen earlier today - phone still running, receives calls, seems to be receiving emails, but can't read anything at all on the screen.
On a side note, does anyone know how to get data off a running Desire with an unreadable screen?! I can't get it to sync with the PC Sync software because I can't get it into sync mode from the touchscreen menu
Phone is set up to backup to memory card, so I am now wondering if I can use that card in a replacement handset to restore my data to new phone?
Sorry for hijacking the thread a little! Ed
Hello,
The screen of my moto 360 goes randomly off and vibrates at that moment, just like when you dim the screen with your hand., but now I'm using it. It's very frustrating because I can't even open an app normally or the screen goed of and I need to start over again. Does anyone know how to fix this?
Having same issues with mine.
Really strange and really annoying. Its like when u cover it with palm. It vibrates and screen goes off but ur in the middle of trying to do something. Anyone else having this problem?
Glad I'm not the only one having this issue, just got my Moto 360 today. I'll be in the Settings or other parts of the watch and it will just randomly turn off. It is really frustrating to deal with.
I have the same issue. I have pretty hairy arms so I wonder if the hairs are somehow triggering the capacitive touch screen.
you guys try to do a reset on the watch yet?? not just a reboot..
Any updates on this? I'm having the same issue
Any updates? I have the same issue I think it happend after udate to 5.0.2 but I'm not sure.
I'm also having the same problem. I picked up a new Moto 360 during the BBY sale rush of the last couple of days. At first it was buggy but the screen seemed to stay on while working with it. Then it had a system update, and since then most bug issues (like the faces not updating with the companion app changes) went away, however from that point the screen constantly shuts off, usually with a little buzz, while I'm interacting with the watch.
For instance, regarding the sensor used to turn off the watch if you palm it. I thought maybe that was it, so I was looking for a way to turn that off. I went into settings, and spend about 10 times of the screen shutting off before I could get to "accessibility settings" just to see if that might be there.
This problem occurs whether I'm wearing the watch or not (trying to eliminate arm hair or similar), and has occurred after a factory reset and re-pair with my phone (Note 4). Ambient sensor settings don't help, because all that does is make the screen go dark instead of off, but it still reverts back to the clock no matter what I was doing.
Any ideas? Any way to turn off a sensor perhaps, maybe in a custom ROM? Since this seems to be associated with an update near as I can tell, I wonder if a fix is coming from Moto or if it's too rare of an issue to be on their radar.
As an update, I replaced the watch with a new one, and this new watch is perfect. It started on outdated software which I left on for a bit to make sure it didn't show the problem, then I updated. Still no issues. I think there is a chance the problem is software regardless, but either way it must be a small portion of watches and isn't necessarily tied to any particular outside software influence (phone model or android version, or installed apps as NONE of those things changed). My advice to people reading this thread is to exchange the watch or get an RMA if possible.
Same Issue
Hi All,
I have the same issue. Sent it back for repair so let's see...
Same issue here as well
Does anyone have problem with proximity sensor not working properly in different situations? I have already mentioned 6 owners facing that issue. Still no info whether this is a hardware or a software problem. Nokia tech support answers casually to all requests with this issue.
We need more reports about that to be heared in nokia support, so everyone who has ever had that issue please add a post there describing when and how it happened.
Same here, sensor died after almost 4 weeks of normal operation. Not really died, though - sometimes it started to work fine, then failed, then again... For what is worse, I couldn't find any dependencies (even that some people say it fails under the direct sunlight).
Anyone else?
Sensor seems to work fine on test apps but when calling the screen does not black out.
i've been facing touch issues for the last 3/4 months...
it's very annoying..sometimes lock and unlock makes it normals...but after like 10 minutes i t happens again..i looked up in the sony xperia sites and some people were also complaining about the issue but no reply from sony officials.i thought it was a software problem as some of the other consumers also have this touch issue so i decided to go back to oreo from the latest update..
but the problem stills exists even after flashing back to oreo.
anyone have any idea about this issue?
You wrote quite a few words, but you failed to describe the issue itself.
So, what is the problem?
MichaelMeier said:
You wrote quite a few words, but you failed to describe the issue itself.
So, what is the problem?
Click to expand...
Click to collapse
suppose i'm playing games for around 10 minutes
suddenly if i touch in the middle of the creen it registers at the corner
if i touchat corner it registers elsewhere
when i close the game and swipe on menu
it pulls down the notification bar
even closing the game becomes hard as it continuously registering falut touches
murshed.hasan said:
suppose i'm playing games for around 10 minutes
suddenly if i touch in the middle of the creen it registers at the corner
if i touchat corner it registers elsewhere
when i close the game and swipe on menu
it pulls down the notification bar
even closing the game becomes hard as it continuously registering falut touches
Click to expand...
Click to collapse
Maybe hardware damage?
Maybe heat?
murshed.hasan said:
suppose i'm playing games for around 10 minutes
suddenly if i touch in the middle of the creen it registers at the corner
if i touchat corner it registers elsewhere
when i close the game and swipe on menu
it pulls down the notification bar
even closing the game becomes hard as it continuously registering falut touches
Click to expand...
Click to collapse
I have experienced these same issues from time to time. I don't have a fix for it other than to restart your phone. That seems to fix the problem for a while.
One other thing I have done is to just close out of everything, lock the screen then rub it against my shirt to clean the screen a bit. These aren't very scientific approaches but it does seem to work in my case.
SludgeFactory said:
I have experienced these same issues from time to time. I don't have a fix for it other than to restart your phone. That seems to fix the problem for a while.
One other thing I have done is to just close out of everything, lock the screen then rub it against my shirt to clean the screen a bit. These aren't very scientific approaches but it does seem to work in my case.
Click to expand...
Click to collapse
i do the exact same thing.lock my phone then rub it on my clothes and unlock
it fixes the problem for a while
I have it too. Usually turninhg the phone on and off again works. But it's quite annoying
Having the same issue!
When touching in the bottom half of the screen (for example when typing on the keyboard), it starts to pull down my notification bar.
Also happened yesterday: was typing sth in WhtasApp, and suddenly I got asked, if i really want to start a phone call. The button for this action is on a upper area, of the screen.
I think it started with a update, a while ago. Cant really say wich one.
For me, it works to lock and unlock the screen. The issue is gone for at least 10 minutes. So i think its a software bug. I am hopeing best for the future android 10 update in Q1 2020.
But for me, such software bugs should not occour. And its weak from sony, they dont release a patch to fix it. Probably my last sony phone...
1fsaf said:
Having the same issue!
When touching in the bottom half of the screen (for example when typing on the keyboard), it starts to pull down my notification bar.
Also happened yesterday: was typing sth in WhtasApp, and suddenly I got asked, if i really want to start a phone call. The button for this action is on a upper area, of the screen.
I think it started with a update, a while ago. Cant really say wich one.
For me, it works to lock and unlock the screen. The issue is gone for at least 10 minutes. So i think its a software bug. I am hopeing best for the future android 10 update in Q1 2020.
But for me, such software bugs should not occour. And its weak from sony, they dont release a patch to fix it. Probably my last sony phone...
Click to expand...
Click to collapse
i also think it is a software bug but i went back to oreo after this problem but the problem still exists.i don't really know what to do and sony didn't even release a statement regarding this issue.
murshed.hasan said:
i also think it is a software bug but i went back to oreo after this problem but the problem still exists.i don't really know what to do and sony didn't even release a statement regarding this issue.
Click to expand...
Click to collapse
I assume the problem is in the firmware of the touch screen.
A small OS operating with the kernel touch driver
And I assume you can't downgrade it, unless you allow it in the kernel(defconfig)
I have a same problem. When I tap the lower part of screen, it starts to pull down the notification bar.
Same touch issue + accelerometer
I've had the same issue with the touchscreen - inputs along the bottom half pull the notification shade down. Also, my accelerometer fails the xperia test in the support app. Can anyone provide experience with Sony warranty claims? I sent my device in for repair and they literally just sent it back with no comments or remarks on the device or issues : /
Dont think the problem is Software related but Hardware. mine is like that since it got underwatter. problem is that changing the LCD panel can or not fix the issue, the investment alone of the panel 100€ and the hand work 75-100€ is nearly a 2/3 of a new one to not surely fix the problem. What I mean is, without a oficial stand from sony itself we cannot trust/invest money trying to fix and thats a shame.
The issues is happening in my phone too, yesterday sony bring the android 10 update, and i think its fixed, because after i updating the phone, im not experiencing that issues anymore
Fikri Nouval said:
The issues is happening in my phone too, yesterday sony bring the android 10 update, and i think its fixed, because after i updating the phone, im not experiencing that issues anymore
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Click to collapse
let's just hope that they fixed it.i haven't received the update yet
let's see
Fikri Nouval said:
The issues is happening in my phone too, yesterday sony bring the android 10 update, and i think its fixed, because after i updating the phone, im not experiencing that issues anymore
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Click to collapse
Is it really fixed?
That would be awesome.
I still have touch problem on Android 10, not fixed
Did anybody solved this problem? if does how? what was replaced?
android 10 didnt, with make me 80% sure it is Hardware.
Fikri Nouval said:
The issues is happening in my phone too, yesterday sony bring the android 10 update, and i think its fixed, because after i updating the phone, im not experiencing that issues anymore
Click to expand...
Click to collapse
does android 10 really fix it? I still don't receive any update and not so very keen to update, but if it really fix the touch issue then I will do it with newflasher in no time
same exact problem here
Hi guys,
Lately I've noticed that my fingerprint sensor does not work properly anymore.
Not sure if it's a hardware or software issue?
Though, the test HW for Fingerprint Sensor from Smart Doctor app reports Good status during all tests.
The behavior is strange and not consistent, most of the times it will work fine but from time to time I cannot unlock/wake the phone with the fingerprint sensor, it's not like the fingerprint is not recognized, it's more like putting the finger on the sensor and nothing happens (it doesn't vibrate like is reading it or not) . Not sure if is related to the phone being in standby for longer period, or I don't know ...
I'm more inclined to believe it's a software issue, and seems to have occurred lately after last update to Android 10 (v30f-EUR-xx, phone type LM-G710EM).
I've tried may method, deleting the finger prints and add them again , even did a factory reset but the issue seems to come back.
Do you guys have such issue?
Any idea how to diagnose this further?
dinoc said:
Hi guys,
Lately I've noticed that my fingerprint sensor does not work properly anymore.
Not sure if it's a hardware or software issue?
Though, the test HW for Fingerprint Sensor from Smart Doctor app reports Good status during all tests.
The behavior is strange and not consistent, most of the times it will work fine but from time to time I cannot unlock/wake the phone with the fingerprint sensor, it's not like the fingerprint is not recognized, it's more like putting the finger on the sensor and nothing happens (it doesn't vibrate like is reading it or not) . Not sure if is related to the phone being in standby for longer period, or I don't know ...
I'm more inclined to believe it's a software issue, and seems to have occurred lately after last update to Android 10 (v30f-EUR-xx, phone type LM-G710EM).
I've tried may method, deleting the finger prints and add them again , even did a factory reset but the issue seems to come back.
Do you guys have such issue?
Any idea how to diagnose this further?
Click to expand...
Click to collapse
Make sure your battery isn't swollen. A swollen battery will take out the fingerprint sensor first because it's right on top of the connection.
Hmm, interesting, from the outside I can't feel any difference, the back seem flat.
Exactly the same problem here. But if I check the sensor while it is not working I get a "sensor not respondong error".
Did you solve somehow?
Thank you