Develop Bugs

Verizon Pixel XL boot-loop after 7.1.2 update -> Looking to recover userdata

Hello XDA!
I have a Verizon Pixel XL that is stuck in a boot-loop after the 7.1.2 firmware update. The boot-loop did not begin immediately after the update which confuses me. I have never attempted to unlock the bootloader, root, or flash the firmware. I have thousands of pictures I am attempting to recover (I did not have coverage to backup the pictures in Google Photos) before I work on the boot-loop issue (or warranty replacement). I can access fastboot & recovery but these modes do not provide a backup option or backup command from ADB. When I boot to safe-mode the phone will stay on for about 10 seconds which has allowed me to disable a LOT of apps and enable USB debug.
As I see it, there are only two options available to me...
1) Find a way to 'halt' the system after start-up or find the mysterious app causing the issue and disable it.
2) Forensic (physical) data recovery for $500-$900
I have tried to research as much as possible (please correct me if I'm wrong): unlocking Verizon bootloader is not currently possible, installing custom recovery is either not possible or will wipe the device, and pushing a firmware update will also wipe the device.
If anyone has any suggestions or would like more information please let me know.
I will keep an eye on this thread to provide timely responses.
Thank you,
Matthew

w144mjb said:
Hello XDA!
I have a Verizon Pixel XL that is stuck in a boot-loop after the 7.1.2 firmware update. The boot-loop did not begin immediately after the update which confuses me. I have never attempted to unlock the bootloader, root, or flash the firmware. I have thousands of pictures I am attempting to recover (I did not have coverage to backup the pictures in Google Photos) before I work on the boot-loop issue (or warranty replacement). I can access fastboot & recovery but these modes do not provide a backup option or backup command from ADB. When I boot to safe-mode the phone will stay on for about 10 seconds which has allowed me to disable a LOT of apps and enable USB debug.
As I see it, there are only two options available to me...
1) Find a way to 'halt' the system after start-up or find the mysterious app causing the issue and disable it.
2) Forensic (physical) data recovery for $500-$900
I have tried to research as much as possible (please correct me if I'm wrong): unlocking Verizon bootloader is not currently possible, installing custom recovery is either not possible or will wipe the device, and pushing a firmware update will also wipe the device.
If anyone has any suggestions or would like more information please let me know.
I will keep an eye on this thread to provide timely responses.
Thank you,
Matthew
Click to expand...
Click to collapse
Flashing updates do not wipe your data. Download firmware of choice. Unzip it, place latest fastboot drivers in where update zip is. Rename it to something easy. fastboot update update.zip
Edit: enclosed fastboot drivers

Tulsadiver said:
Flashing updates do not wipe your data. Download firmware of choice. Unzip it, place latest fastboot drivers in where update zip is. Rename it to something easy. fastboot update update.zip
Edit: enclosed fastboot drivers
Click to expand...
Click to collapse
Thank you Tulsadiver!
Do you think the firmware update will also fix the boot loop?

w144mjb said:
Thank you Tulsadiver!
Do you think the firmware update will also fix the boot loop?
Click to expand...
Click to collapse
Of that I do not know. You really should go ahead and flash the entire firmware. You need to open the flash-all.bat and remove the -w or it WILL wipe your data.

Tulsadiver said:
Of that I do not know. You really should go ahead and flash the entire firmware. You need to open the flash-all.bat and remove the -w or it WILL wipe your data.
Click to expand...
Click to collapse
Being the noob that I am, I have a few more questions.
Do I have to unlock the bootloader to update the firmware?
I'm currently on NHG470 firmware, should I choose NHG47N or NHG47K or a different one?
I'd like to keep the phone on a factory image unless you suggest otherwise.
Thank you for your time and patience,
Matthew

w144mjb said:
Being the noob that I am, I have a few more questions.
Do I have to unlock the bootloader to update the firmware?
I'm currently on NHG470 firmware, should I choose NHG47N or NHG47K or a different one?
I'd like to keep the phone on a factory image unless you suggest otherwise.
Thank you for your time and patience,
Matthew
Click to expand...
Click to collapse
Yes, you must unlock the bootloader...you are on Verizon and I am unfamiliar with their procedure and even if the bootloader is unlockable. You had better talk to someone on a Verizon phone.

Tulsadiver said:
Of that I do not know. You really should go ahead and flash the entire firmware. You need to open the flash-all.bat and remove the -w or it WILL wipe your data.
Click to expand...
Click to collapse
Tulsadiver said:
Yes, you must unlock the bootloader...you are on Verizon and I am unfamiliar with their procedure and even if the bootloader is unlockable. You had better talk to someone on a Verizon phone.
Click to expand...
Click to collapse
On Android source I am reading that unlocking the bootloader requires a full wipe.
https://source.android.com/source/running#unlocking-the-bootloader
Please advise.
Thank you,
Matthew

w144mjb said:
On Android source I am reading that unlocking the bootloader requires a full wipe.
https://source.android.com/source/running#unlocking-the-bootloader
Please advise.
Thank you,
Matthew
Click to expand...
Click to collapse
That is true.
If you take it to a Verizon store and explain the situation they might be able to help.

Tulsadiver said:
That is true.
Click to expand...
Click to collapse
Ok, good to know.
The only reason for this thread is to explore data recovery options, not to fix the boot loop.
Thank you,
Matthew

w144mjb said:
Ok, good to know.
The only reason for this thread is to explore data recovery options, not to fix the boot loop.
Thank you,
Matthew
Click to expand...
Click to collapse
I understand but my stepson has worked for every Carrier and they have access to software that might help. You already have a phone coming in so no skin off their nose.

w144mjb said:
Ok, good to know.
The only reason for this thread is to explore data recovery options, not to fix the boot loop.
Thank you,
Matthew
Click to expand...
Click to collapse
I'm pretty sure you're SOL if you can't get it to boot to system. I don't think you can pull the data off the device without being in system. Even if you can it would be encrypted. So you wouldn't be able to do anything with it. Have you tried to boot in safe mode. If you get it to boot up in safe mode then you can pull the data off with no issues.

Tulsadiver said:
I understand but my stepson has worked for every Carrier and they have access to software that might help. You already have a phone coming in so no skin off their nose.
Click to expand...
Click to collapse
I'll give Verizon technical support a call tonight (or a few, as necessary) and update you after.
Thank you,
Matthew

toknitup420 said:
I'm pretty sure you're SOL if you can't get it to boot to system. I don't think you can pull the data off the device without being in system. Even if you can it would be encrypted. So you wouldn't be able to do anything with it. Have you tried to boot in safe mode. If you get it to boot up in safe mode then you can pull the data off with no issues.
Click to expand...
Click to collapse
It will stay on for about 10 seconds in Safe mode.

w144mjb said:
It will stay on for about 10 seconds in Safe mode.
Click to expand...
Click to collapse
Safe mode only runs stock apps so if you are still boot looping in safe mode it's unlikely an app is causing your problem. I'm not sure what you mean when you say you didn't have coverage to back up your photos in Google Photos --i thought all Pixel phones came with unlimited original quality photo backup as long as the photos were uploaded from your phone. At this point I don't think you can recover your photos unless you find a way to fix the boot loop. Your boot loop where it didn't happen immediately after the update and it allows you into safe mode briefly sounds kind of unusual and might be the result of a hardware problem on your phone rather than a software issue. Have you tried booting the phone up while it is plugged into a wall outlet to see if that makes any difference? Some people with boot loop issues on the Pixels have reported that allowing the battery to completely run down until the phone is dead and then plugging the phone into a wall outlet allowed them to boot up normally. If you try that maybe you will get lucky but your options are very limited at this point.

No display no response. dead ? solution plz ?

So mobile is dead (black screen, no recovery no boot logo nothing. not even charging logo. NOTHING!)
only response is i can hear sound when i connect to laptop. appears under "com7 9008"
Tried flashing again through MiFlash but error. "can not read from port com7"
History:
installed TWRP to flash Pixel experience but after booting it gave error. password correct but data corrupt. reset (blah blah blah) reset didnt help and same error. read an answer online to format partition internal cache dalvik etc, after that i couldnt install rom because it was in internal and i formated internal. copied old miui 9 zip rom back to mobile and using twrp tried to flash. after all i rebooted mobile and suddenly black screen and nothing else. there is no screen light or blink or anything that might show mobile to be ON. please help.

Can you mention that old miui version and the miui version you were using before flashing pixel experience ROM
If you tried to install 9.5.17 and older version then your mobile is hard bricked due to antirollback protection
Just visit service centre and get it fixed, if you don't have service centre in your region then you need authorised mi account to flash your mobile using EDL mode
Getting an authorised account is very difficult god bless you with that.

SunilSuni said:
Can you mention that old miui version and the miui version you were using before flashing pixel experience ROM
Just visit service centre and get it fixed, if you don't have service centre in your region then you need authorised mi account to flash your mobile using EDL mode
Click to expand...
Click to collapse
yes its due to anti roll back. silly me, didnt know about this. messed up.
https://www.youtube.com/watch?v=Dsc_JI4D8dI
this guy says he got mobo replaced and then issue resolved. but i bought mobile from china i dont have warranty plus is it sure that replacing mobo is definitely gonna fix this ? what other Cheaper option do i have. i've heard its mobo costs around $120 in here.

junioreinstein said:
yes its due to anti roll back. silly me, didnt know about this. messed up.
this guy says he got mobo replaced and then issue resolved. but i bought mobile from china i dont have warranty plus is it sure that replacing mobo is definitely gonna fix this ? what other Cheaper option do i have. i've heard its mobo costs around $120 in here.
Click to expand...
Click to collapse
Use search. Either post in miui forum if threads are open and wait months for authorization without any guarantees, or pay 30ish dollars to s-unlock.com and get authorized account and fix it.

Incogn said:
Use search. Either post in miui forum if threads are open and wait months for authorization without any guarantees, or pay 30ish dollars to s-unlock.com and get authorized account and fix it.
Click to expand...
Click to collapse
bro is it safe ? anyone else who got it unlocked ?

junioreinstein said:
bro is it safe ? anyone else who got it unlocked ?
Click to expand...
Click to collapse
Many members here unbricked using it, so yeah, its safe

Incogn said:
Use search. Either post in miui forum if threads are open and wait months for authorization without any guarantees, or pay 30ish dollars to s-unlock.com and get authorized account and fix it.
Click to expand...
Click to collapse
SunilSuni said:
Just visit service centre and get it fixed, if you don't have service centre in your region then you need authorised mi account to flash your mobile using EDL mode
Getting an authorised account is very difficult god bless you with that.
Click to expand...
Click to collapse
Incogn said:
Many members here unbricked using it, so yeah, its safe
Click to expand...
Click to collapse
Guys thanks for help but this worked.
https://forum.xda-developers.com/re...nofficial-unbrick-harddricked-whyred-t3840687
No authorization, no s-unlock, no EDL. took long time but worked.

junioreinstein said:
Guys thanks for help but this worked.
https://forum.xda-developers.com/re...nofficial-unbrick-harddricked-whyred-t3840687
No authorization, no s-unlock, no EDL. took long time but worked.
Click to expand...
Click to collapse
Yes it works, tho it wasnt available at the time when you asked.

If you brick your device on the way as it happened to me... check: https://forum.xda-developers.com/showpost.php?p=77755947&postcount=11
These guys helped me unbricking my mi8 using EDL (Test Point) and Mi-flash!
If you contact them, tell that Jesus sent you

redmi 6 phone only vibration sound while connecting charger or turn on but nothing on screen

junioreinstein said:
So mobile is dead (black screen, no recovery no boot logo nothing. not even charging logo. NOTHING!)
only response is i can hear sound when i connect to laptop. appears under "com7 9008"
Tried flashing again through MiFlash but error. "can not read from port com7"
History:
installed TWRP to flash Pixel experience but after booting it gave error. password correct but data corrupt. reset (blah blah blah) reset didnt help and same error. read an answer online to format partition internal cache dalvik etc, after that i couldnt install rom because it was in internal and i formated internal. copied old miui 9 zip rom back to mobile and using twrp tried to flash. after all i rebooted mobile and suddenly black screen and nothing else. there is no screen light or blink or anything that might show mobile to be ON. please help.
Click to expand...
Click to collapse
Fresh case of ARB

Faulty display replacement or software issue?

So I broke my screen kept it lying around for 24 months then finally got it fixed this week
After replacement my power button doesn't wake up the screen at once
prolly press 20 times before it wakes up
The capacitive buttons light up on each press and even vibrates with fingerprint but screen stays off
It works fine in twrp lock screen. Locks and wakes up properly there.
The repair guy said that it's a software problem so he'll software reset it for for me I send it back
just clean flash havoc os latest but still the same problem

DrDarthZ said:
So I broke my screen kept it lying around for 24 months then finally got it fixed this week
After replacement my power button doesn't wake up the screen at once
prolly press 20 times before it wakes up
The capacitive buttons light up on each press and even vibrates with fingerprint but screen stays off
It works fine in twrp lock screen. Locks and wakes up properly there.
The repair guy said that it's a software problem so he'll software reset it for for me I send it back
just clean flash havoc os latest but still the same problem
Click to expand...
Click to collapse
you have to flash caesium kernel as he probably replaced screen with cheap version not real one,so flash this https://github.com/msfjarvis/oneplus3/releases/tag/CalumniousCarambola its the top one if on pie rom and u will be good

thanks that worked, but why does only this kernel work ?

ireaper4592 said:
you have to flash caesium kernel as he probably replaced screen with cheap version not real one,so flash this https://github.com/msfjarvis/oneplus3/releases/tag/CalumniousCarambola its the top one if on pie rom and u will be good
Click to expand...
Click to collapse
Can I install this kernel on latest OOS?

Hey guys
My ONEPLUS 3 display got broke down.
So I went for a display replacement in service centre.
For which they charged me 7500/- ₹
But after replacement.. the phone is crashig a lot.
I need to press power button end number of times & still the phone won't respond.
I don't know why this is happening.
Can someone suggest a solution?
Currently the device is on - Oxygen OS 9.0.5 (non-rooted)
Please help! ?

please try and unbrick your device by downloading this tool https://androidfilehost.com/?fid=6006931924117936392 then run msm download tool as administrator

kallum7 said:
please try and unbrick your device by downloading this tool https://androidfilehost.com/?fid=6006931924117936392 then run msm download tool as administrator
Click to expand...
Click to collapse
will this wipe device internal storage??

Lucifer213_ said:
will this wipe device internal storage??
Click to expand...
Click to collapse
yes

kallum7 said:
yes
Click to expand...
Click to collapse
what about caseium kernel?
someome told me to install it..but im not sure if it supports oxygen os latest build.

Lucifer213_ said:
what about caseium kernel?
someome told me to install it..but im not sure if it supports oxygen os latest build.
Click to expand...
Click to collapse
nope because the system drivers are corrupt so it needs to be reset by unbricking the device

ok thanks, but can u explain me the steps , cause i don't exactly know how to unbrick. Cause I've never done so.
I don't want anything wrong to happen.

Lucifer213_ said:
ok thanks, but can u explain me the steps , cause i don't exactly know how to unbrick. Cause I've never done so.
I don't want anything wrong to happen.
Click to expand...
Click to collapse
Firstly download the unbrick tool I have sent you through the link then switch off your phone and make sure cable is unplugged then hold the volume up button on your phone and then plug in the USB cable to the computer and phone then on your computer and open device manager and make sure under ports it says Qualcomm 9 and then extract the unbrick tool then run mam as admin then click start

Lucifer213_ said:
ok thanks, but can u explain me the steps , cause i don't exactly know how to unbrick. Cause I've never done so.
I don't want anything wrong to happen.
Click to expand...
Click to collapse
This has a collection of unbrick tools and versions of OOS.
This contains detailed instructions also.
Hope you solve your problem.
If not and you still have warranty for the display (OnePlus gives atleast 3 months warranty on replacement), take the phone to the Service Center. In fact, if you have warranty, that should be the first option.

Thanks for the response.
But I don't think my device is bricked, cause the phone is on working mode, but it's just that whenever I lock my phone.. It does not gets unlock on the first attempt. I need to press the unlock/power button end number of times & the phone still don't responds. It gets crashed and the System UI error occurs & asks for force stop & the phone is lagging a lot. I can't even use it properly.

I would still recommend doing it

have you got it sorted

kallum7 said:
have you got it sorted
Click to expand...
Click to collapse
I'll do it today/tomorrow
& Share the details.

kallum7 said:
have you got it sorted
Click to expand...
Click to collapse
I completed the process.
But it's still happening.
Not that much. But it is happening every 5th time I try to unlock my phone.

By this point you have two options get another device or get your op3 and take it to a OnePlus service center and get it repaired

kallum7 said:
By this point you have two options get another device or get your op3 and take it to a OnePlus service center and get it repaired
Click to expand...
Click to collapse
OnePlus service is worse.
I guess I need to purchase a new smartphone then, or find some other solution.

Question Hard bricked - help needed

Hello,
In the rush of flashing the january update I've flashed by mistake the Pixel 5 image bootloader (my wife's phone)
Yest that's stupid, I've done this every months for years with several Pixel phones, but I was listening to music at the same time and did dl the wrong image...
Anyway my phone is now hard bricked but I'm sure there must be a way to enter the other bootlader slot and/or entering a special recovery tool.
I cannot enter bootloader anymore
Requesting some help as I'd avoid to send it for a reflash...
Thanks !

Try: https://pixelrepair.withgoogle.com/carrier_selection
(I've never personally used this)

foobar66 said:
Try: https://pixelrepair.withgoogle.com/carrier_selection
(I've never personally used this)
Click to expand...
Click to collapse
Unfortunately the phone is supposed to have a working bootloader

Thibale said:
Unfortunately the phone is supposed to have a working bootloader
Click to expand...
Click to collapse
Ouch ...

Thibale said:
Unfortunately the phone is supposed to have a working bootloader
Click to expand...
Click to collapse
Android Flash Tool
flash.android.com
Also doesn't work?

Morgrain said:
Android Flash Tool
flash.android.com
Also doesn't work?
Click to expand...
Click to collapse
Nope...

Thibale said:
Nope...
Click to expand...
Click to collapse
Can you still access Fastboot Mode?
(pressing and holding both Power and Volume Down simultaneously. You should see a green android on his back)

Morgrain said:
Can you still access Fastboot Mode?
(pressing and holding both Power and Volume Down simultaneously. You should see a green android on his back)
Click to expand...
Click to collapse
No that's the problem.
But there are 2 bootloader slots (a and b) and I'm pretty sure there is way to switch from one to another with a special tool or button sequence.
I've already tried many button combinaison with no luck.
This kind of error is so stupid that I hope there is a way to force a rescue bootloader or something on boot.

yes but you need to be able to communicate with your phone from your pc.....if you cant access fastboot then how will you change partition?

Thibale said:
No that's the problem.
But there are 2 bootloader slots (a and b) and I'm pretty sure there is way to switch from one to another with a special tool or button sequence.
I've already tried many button combinaison with no luck.
This kind of error is so stupid that I hope there is a way to force a rescue bootloader or something on boot.
Click to expand...
Click to collapse
The only special tools we have are either the pixel repair tool or the android flash tool. If both can't get you fastboot / firmware flashing, that's it. Hardbrick. Google Pixels don't have "special" hardbrick solving tools, like older OnePlus had. You need to contact Google.

Ok I'll get in touch with my local reseller on Monday then...

Thibale said:
Ok I'll get in touch with my local reseller on Monday then...
Click to expand...
Click to collapse
Do you remember what went wrong?
EDIT: Uh, never mind. So you accidentally used the P5 fw. Why on hell would the device accept the P5 fw at all?!

Same problem here: downloaded from a blog the latest firmware. They have linked the pixel 5 firmware and named it as Pixel 6 pro full firmware. Just flashed without looking and now the phone wont boot. No reaction at all, no fast boot or whatsoever. Have filled in a repair request in my google account, because I’ve bought it directly in their store.
Do you think they have a way to find out what went wrong? I meant the phone is not giving any signal, regardless of which button combination I press. Worst case: I have to pay for the repair…

Psfanboy88 said:
Same problem here: downloaded from a blog the latest firmware. They have linked the pixel 5 firmware and named it as Pixel 6 pro full firmware. Just flashed without looking and now the phone wont boot. No reaction at all, no fast boot or whatsoever. Have filled in a repair request in my google account, because I’ve bought it directly in their store.
Do you think they have a way to find out what went wrong? I meant the phone is not giving any signal, regardless of which button combination I press. Worst case: I have to pay for the repair…
Click to expand...
Click to collapse
WOW. So even holding volume down and power until you see the fastboot screen wont work? sometimes you have to hold it for a while. I say that because when the December firmware came out I accidentally flashed the wrong region but was able to access bootloader and so was able to rescue myself. So sorry dude. That really sucks.

Psfanboy88 said:
Same problem here: downloaded from a blog the latest firmware. They have linked the pixel 5 firmware and named it as Pixel 6 pro full firmware. Just flashed without looking and now the phone wont boot. No reaction at all, no fast boot or whatsoever. Have filled in a repair request in my google account, because I’ve bought it directly in their store.
Do you think they have a way to find out what went wrong? I meant the phone is not giving any signal, regardless of which button combination I press. Worst case: I have to pay for the repair…
Click to expand...
Click to collapse
Yes worst case we'll have for repair but they could have implemented a simple device id check on their script prior flashing anything, especially for the bootloader.
Anyway, I'm alive, in a good health and it's just a phone

niko26 said:
Do you remember what went wrong?
EDIT: Uh, never mind. So you accidentally used the P5 fw. Why on hell would the device accept the P5 fw at all?!
Click to expand...
Click to collapse
You can flash gobbledygook to your phone if you're not careful. You can flash a non-Google phone's image. Flashing just flashes what you tell it to flash.
Psfanboy88 said:
Same problem here: downloaded from a blog the latest firmware. They have linked the pixel 5 firmware and named it as Pixel 6 pro full firmware. Just flashed without looking and now the phone wont boot. No reaction at all, no fast boot or whatsoever. Have filled in a repair request in my google account, because I’ve bought it directly in their store.
Do you think they have a way to find out what went wrong? I meant the phone is not giving any signal, regardless of which button combination I press. Worst case: I have to pay for the repair…
Click to expand...
Click to collapse
That sucks. I'm sure you know now, always go straight to the source for everything if possible, firmware, platform tools, drivers, BIOS / UEFI (for computer).
SDK Platform Tools
Get the Google USB Driver
Pixel 6 Pro Factory Images
You can also Google for official pixel firmware and the top search result is what the want. I know it doesn't help you now. Good luck with your phone!
Morgrain said:
After having played around with the January patch (came from December Europe A4 firmware that was pulled), it seems that the FP scanner got even faster and more reliable, even though it's not stated in the patchnotes. Maybe it's just placebo.
Click to expand...
Click to collapse
So many folks have reported the exact same thing, I'm really, really curious just how much faster it will seem when I get around to updating.

roirraW edor ehT said:
So many folks have reported the exact same thing, I'm really, really curious just how much faster it will seem when I get around to updating.
Click to expand...
Click to collapse
I noticed how faster it was before I saw everyone else posting about it, so at least no placebo on my end. Hope you find the same.

I know that you tried to get into Fastboot. Pixel 6/6P also has a Recovery mode. I can get to it from a working phone.
I would think that there is someway to boot into Recovery mode from a dead phone via button combos.

Thibale said:
Hello,
In the rush of flashing the january update I've flashed by mistake the Pixel 5 image bootloader (my wife's phone)
Yest that's stupid, I've done this every months for years with several Pixel phones, but I was listening to music at the same time and did dl the wrong image...
Anyway my phone is now hard bricked but I'm sure there must be a way to enter the other bootlader slot and/or entering a special recovery tool.
I cannot enter bootloader anymore
Requesting some help as I'd avoid to send it for a reflash...
Thanks !
Click to expand...
Click to collapse
Hy, how did you flashed? Via adb sideload or?

vrda08 said:
Hy, how did you flashed? Via adb sideload or?
Click to expand...
Click to collapse
factory image with modified flash-all.bat
I'll do the exact same process when I'll get my phone back but this time I'll check the image name at least 3 times

OnePlus 7T can't access recovery mod

Hi, Everyone
I just bought a brand new OnePlus 7T and it won't start, I'm stuck at the boot animation.
So i tried to start it on recovery mod : volume + and power button...
it did nothing, i couldn't understand why, maybe the volume buttons are broken...i don't know..
but it's fully charged and stuck at the lauching animation.
I've sent a message to the store that it came from for sending it back, but if it's an easy fix, i am willing to give it a try if anyone can help me out.
thank you in advance.
Dan

Return it and request refund.

xXx yYy said:
Return it and request refund.
Click to expand...
Click to collapse
That's the idea, i guess there is nothing to do but sending it back.
Can't say i didn't try.

Try EDL mode though ridiculous for new device

HueyT said:
Try EDL mode though ridiculous for new device
Click to expand...
Click to collapse
Hi, what is EDL mode ? Just curious.
(I've already sent it back)

Msmtool needs Qualcomm USB hd9008 mode to restore phone firmware

https://youtu.be/YC6uA_KCDsA