Backup file in drive, but phone states no file associated with Google Account - Google Pixel 2 XL Questions & Answers

Aloha!
As per the title, I haven't encountered this before. OTA to Android 10 performed, no longer rooted. Back up performed from settings, definitely completed. Can see said backup file in google drive on both mobile and desktop however upon setting up the phone from a clean flash just now, it states no backup associated with my google account.
Things I've tried -
adb shell bmgr list sets - no restore sets found
Reverted to android 9 - no associated backups found
Updated from 9 to 10 via OTA (as had done originally) and tried to set up from backup - no associated backups found
Tried clean flashes of both Android 10 images, one ending 19 and one ending 20. Same situation.
I thought it could be something to do with android version etc, but have backed up this morning as my drive shows.
Just wondering what went wrong or if I'm now simply out of luck.
It's things like my text messages I'm upset at losing etc
Anybody able to shed some light on this? I've had a quick search around but came up short so apologies.
Thanks in advance

info added in main post

I'm having the opposite problem. I can get my phone to back up, but it doesn't show up in Google Drive. I did have to uninstall Magisk 19.3 for the backup feature to work at all. I spent an hour with Google support trying to remedy this, but it didn't work.
Backup used to show up in Drive, and restore just fine. I figure it was one of the monthly updates, I just don't know which one. I really wanted a backup before upgrading to Android 10.

Really odd. I had no issues backing up, and it's still sat in Google Drive now, but nada, apparently no backups associated.
Wish there was a button there in drive that said restore.
Tried on my partner's phone as well which has never been touched in terms of root or bootloader unlocked. Still claims no backups associated.
Completely at a loss. Haven't tried Google support honestly but didn't think they'd be able to assist

Related

NFS: MW issue with data when switching Roms

I have been trying for the life of me to figure out the way, or if it's possible to keep progress from the game when updating or switching roms. As of now, Titanium Backup doesn't work, or does saving the data/game files and transferring them. Once you try to do either, it says that your unauthorized. Then you have to start fresh and re-download the 2 million gig game and files. I contacted firemonkey and they said rooted devices aren't supported. Don't remember seeing that on play, and it should be. Regardless, I paid for the game.....why am I not authorized to continue progress, and forced to start over from scratch when the newest version of pie is out? There has to be a way to keep progress....?:fingers-crossed:
I'm not sure how much this will help you but maybe it will be what you are looking for:
I recently had a problem where NFS:WM would crash on startup, and apparently the only thing to do (according to firemonkey) is just clear data and lose all progress. Having almost completed everything, I wasn't having any of that.
I'm not rooted but do have my bootloader unlocked so that I can fastboot TWRP to do backups, which also happens to give me root access when booted into TWRP. I made a backup and looked through it to try and and a problem. No luck there, but I did figure out that the game progress is stored in a single file. No config data or anything as far as I can tell, just the progress. So I cleared the data, ran the game through the first level, then copied that old progress file over the new one and I had it back up and going with all progress intact. It's basically a clean install, and since all of the config data is still part of the new install, it didn't cause me any problems.
I did download all of the game data again ultimately, however. But an earlier test of saving "/sdcard/Android/data/com.ea.games.nfs13_na/" and putting it back to avoid the download did work, although it could have been a fluke.
Anyway the file in question is "/data/data/com.ea.games.nfs13_na/files/var/nfstr_save.sb". Just save that one file, install the game from scratch otherwise, run it the first time, then copy that saved progress file over the new one. Assuming that there isn't anything else going on that I didn't find, that should solve your problem.
mtrs said:
I'm not sure how much this will help you but maybe it will be what you are looking for:
I recently had a problem where NFS:WM would crash on startup, and apparently the only thing to do (according to firemonkey) is just clear data and lose all progress. Having almost completed everything, I wasn't having any of that.
I'm not rooted but do have my bootloader unlocked so that I can fastboot TWRP to do backups, which also happens to give me root access when booted into TWRP. I made a backup and looked through it to try and and a problem. No luck there, but I did figure out that the game progress is stored in a single file. No config data or anything as far as I can tell, just the progress. So I cleared the data, ran the game through the first level, then copied that old progress file over the new one and I had it back up and going with all progress intact. It's basically a clean install, and since all of the config data is still part of the new install, it didn't cause me any problems.
I did download all of the game data again ultimately, however. But an earlier test of saving "/sdcard/Android/data/com.ea.games.nfs13_na/" and putting it back to avoid the download did work, although it could have been a fluke.
Anyway the file in question is "/data/data/com.ea.games.nfs13_na/files/var/nfstr_save.sb". Just save that one file, install the game from scratch otherwise, run it the first time, then copy that saved progress file over the new one. Assuming that there isn't anything else going on that I didn't find, that should solve your problem.
Click to expand...
Click to collapse
Awesome. I'll give this a try. :good:
I use MyBackup Pro. I backed up the data and apk from my Nexus and transfered it to me Evo LTE. I restored the apk and data. It does prompt me to reinstall the other game data, which is fine with me. I found if I tried to copy it from one device to the other it would cause the game to crash randomly
Sent from my Nexus 7 using Tapatalk 2
most likely because of the device id (which is the id you see when you type "adb devices" in a command prompt). it's supposed to stay constant in the lifetime of the device (except for factory reset)

Persistent Adware despite TWRP wipe of all data

I got a nasty bit of adware from the internet--clicked a banner by mistake. Now I get popups telling me my SIM card is 58% infected, etc, and it wants to redirect me to download some app to remove it, etc. I never downloaded their app, but the persistent popups need to go.
I've tried running ~5 anti-virus/anti adware apps, none of which can even identify a suspicious program. I've done factory resets, which seem to fix the issue for 2 weeks, but then the popups recur. I figured it was either somewhere deep in my phone that didn't get erased with a factory reset, or it was being synced to my phone from my linked google account (I use project FI, and have to have a google account linked to the phone to have service).
So most recently, I installed TWRP, and wiped everything (cache, dalvik, data, system...completely removed the OS). While the phone was in that state, I used my laptop and cleared all my google sync data, removed all stored google data, and reset all settings to default. I then reinstalled stock Bullhead Oreo 8.1 over a USB. However, it again worked fine for 2 weeks before popups returned.
Is there some deep recess in my phone that I am not effectively deleting? Could it be syncing over my google account somehow (I don't have this problem on any other device with my google account on it)? Could it actually be my SIM card that infected?
I appreciate your help!
It's possible for a Sim card to get malware, but I haven't heard of anything specific. Are you restoring apps from Google? And if so, are there any sketchy apps you're restoring? Those are the only two areas I can think of where malware could be coming from. A complete os restore with the factory image should remove any malware. I'd get a new SIM card from your carrier, then restore the firmware. Use the flash-all batch file in the factory image.
Sent from my [device_name] using XDA-Developers Legacy app
Thanks for the reply. I don't restore apps as best as I can tell. When I reset the phone I select the option that says "start from scratch" or something like that, and at every choice during setup I choose to not import anything. I do have to link the phone to my google account for my Project Fi service, which does sync my contacts, so possibly something something gets transferred that way? Like I mentioned above, I've scrubbed my google data every way I could find.
I don't have any risky apps, just standard ones from the play store (outlook, pandora, etc). No risky online websurfing, just the one banner I clicked some months ago. I even rooted my phone not too long ago and used the ES File Explorer to try and find suspicious looking files, but didn't find anything. Phone is no longer rooted since flashing factory image recently.
My phone even had the bootlooper issue common to Nexus 5Xs, and I sent it to LG for free repair. They replaced some hardware (not exactly sure what), but still had the popup problem occur 2 weeks later. Bootlooping was fixed though.
I talked to Project Fi about a SIM card. They weren't keen on sending me a new one, but I'll try them again.

PLEASE HELP - Recover Image(s) / Video(s) - ( Located on my SD Card )

Hello Guys,
Phone Specs: Note 4 SM-910A Android 6.0.1
I'm felling kinda "not so smart" today, because by mistake I pressed the Trash icon when in the Gallery, just wanting to get rid of one image in a folder and quickly realized that preview was for the entire folder and not a simngle image thus the entire folder of 3000+ images and videos where deleted by mistake
I tried to stop it and it looked ok, nothing happened "seemly", but within a few mins all was gone.
The second not so smart thing is a lack of a current backup, as I don't seem to connect my phone to a computer like I used to, so it was out of sign out of mind. So my last backup was May of 2017.
Then using apps like DiskDigger shows me 13,000+ files, but most are junk from what I can see and I'm still missing what I wanted to keep / restore.
dr.fone and anything I could find seems like pure trash or at least for my phones version it has ZERO value. Also tried taking the MicroSD and using working USB converter(s)many computers will not even read it. So I will not reform it, or maybe all will be lost forever. It must be in some type of proprietary format, but I can read the card, :when it's in the phone" in the list under My Computer showing SAMSUNG-SM-N910A as a drive / device.
Also I'm not sure what to use that works like an Itunes type of backup, that will always backup even over WIFI, so this can never happen again. Are there any tricks to this that I'm missing, is there no file restore that indicates previous path and or deletion time and date.?
Thank guys for any help / direction you can offer.
Don't know about recovering your files but I use foldersync to backup my phone automatically at night when it's plugged in to the wall and on wifi, I set it so it backs up to my smb share. The app has several ways of doing backups and where to save backups
If u have Google photo sync enabled then ure stuff is backed up so check ure Google account first.
If not them there are 2 ways go about it from pc or straight from ure phone.
Install one of the hundred of free undelete/restore apps from playstore or Google on pc. And just let it scan ure SD card it will find all ure pics just don't save anything new to the SD card until I've recovered it or u will start to loose some data as new stuff overwrites the old. As for videos Ive had mix results so your milage may vary u may get some u may get no n e u may get all but unplayable.....who knows video files are more complex than pictures and documents.

Can't sync TiBu from Google Drive to Pixel 2 XL

All:
Just updated to a custom ROM and did a user app backup using Titanium that I synced across to Google Drive. Now that I've completed the ROM installation, I'd like to retrieve my user apps. I can see the files on Google Drive, but TiBu is not behaving properly when I select the 'Sync to Google Drive' schedule.
I notice that it is prompting me each time that I select the option to Login to Google Drive, which is not typical behavior, but I'm not getting an error/warning either. I'm going to remove and re-install TiBu to see if that helps. Has anyone seen anything like this? Running latest version of Nitrogen ROM and ElemX kernel.
techinv said:
All:
Just updated to a custom ROM and did a user app backup using Titanium that I synced across to Google Drive. Now that I've completed the ROM installation, I'd like to retrieve my user apps. I can see the files on Google Drive, but TiBu is not behaving properly when I select the 'Sync to Google Drive' schedule.
I notice that it is prompting me each time that I select the option to Login to Google Drive, which is not typical behavior, but I'm not getting an error/warning either. I'm going to remove and re-install TiBu to see if that helps. Has anyone seen anything like this? Running latest version of Nitrogen ROM and ElemX kernel.
Click to expand...
Click to collapse
I might just be too lazy to figure it out...
But, I have never been able to restore from Google Drive.
Nor has a sync function ever worked in any direction except from devce to the cloud.
Whenever I performed a restore of the type you are referring to I always DL'd my TiBU folder from drive to my phone locally.
Then restored.
I started using swift backup and it's been outstanding!! The pro version was 6 bucks and worth every cent.
It works flawlessly with Google drive too. There is a free version available too.
parakleet said:
I might just be too lazy to figure it out...
But, I have never been able to restore from Google Drive.
Nor has a sync function ever worked in any direction except from devce to the cloud.
Whenever I performed a restore of the type you are referring to I always DL'd my TiBU folder from drive to my phone locally.
Then restored.
Click to expand...
Click to collapse
Thanks for your reply. I finally got it to work with another ROM, not sure if the issue was ROM related or possibly tighter security from Google. I've never had a problem with syncing back from the cloud, although I'll admit that it is a bit non-intuitive when using it.
techinv said:
..., although I'll admit that it is a bit non-intuitive when using it.
Click to expand...
Click to collapse
agreed.
im too lazy to figure it out.
glad your working though

Recovery Mode via Pixel

My brother died unexpectedly two weeks ago and I am trying to access data on his Google Pixel 2 XL. At this time, I have access to the google account that he used with the phone but I changed the password so "Find My Device" via Google cannot locate his device. I've verified that the phone was backed up at some point on the day he died, but am unsure of the time and am unsure of exactly what was backed up. I've done lots of research online and I've come to the conclusion that the only way to access the phone now is to enter recovery mode via the phone and wipe the phone and restore from the back up. I've found conflicting information about what the downside is to this approach. First, I know that I can only restore what was backed up. I'm okay with that. But I saw somewhere that the passcode for the phone is still necessary if you want to go this route. Is this true? I do not have the passcode and do not want to get stuck in the middle of trying to restore the phone. Second, will this approach erase all logins and passwords for all the apps that he currently had on the phone? What problems could this approach create as I try to further piece together his digital accounts/ information? Would it be possible to find out what his passcode was? This would help with all the other devices he has.
Finally, is there any way to look at the backup stored on the google drive without wiping and recovering the data to the actual phone? I do not want to do anything illegal; I'm just trying to piece together his last days. I'm the legal next of kin.
Thanks in advance for your help.
Someone else made a very similar post the other day....
The best thing to do do is this: https://support.google.com/accounts/troubleshooter/6357590
This is the only legal way to try and access someones account after death, and even then it my be limited:
In certain circumstances we may provide content from a deceased user's account. In all of these cases, our primary responsibility is to keep people's information secure, safe, and private. We cannot provide passwords or other login details. Any decision to satisfy a request about a deceased user will be made only after a careful review.
If Google themselves cannot provide password and logins, or data, then sorry, but no one here is able or going to help you break google security.
Knowing the passcode of one device wont help you with others, they can be different
Not knowing what youre hoping to recover, no one can tell you whether it accessible via google services
Depending on the phone there may be a lock that survives recovery wiping and is linked to the account, because its designed for preventing exactly what youre trying to do, and beat security.
Security is there for a reason, and not trivial.
So i refer you again to the google link above....
And a good reminder to not forget to enable inactive account manager, to avoid all this yourself: https://support.google.com/accounts/answer/3036546?hl=en
npchilders said:
My brother died unexpectedly two weeks ago and I am trying to access data on his Google Pixel 2 XL.
Click to expand...
Click to collapse
When setting up a device after a factory reset Android will ask for the email address and password of the last account used. Based upon your post, you have that information so you will be able to continue. If I recall correctly it won't ask for the pin as that is a local security feature and not backed up. His contacts and text messages should be restored after the factory reset. Usernames and passwords for non-Google apps may be restored, if I recall correctly, but keys for 2FA apps will not be restored. If your brother used 2FA you won't be able to access the accounts using 2FA unless he had backup codes stored somewhere on his PC.
Unfortunately, there is no way to look at the backup, as Google doesn't make the backup visible to the user in Google Drive.
Thank you.
Strephon Alkhalikoi said:
When setting up a device after a factory reset Android will ask for the email address and password of the last account used. Based upon your post, you have that information so you will be able to continue. If I recall correctly it won't ask for the pin as that is a local security feature and not backed up. His contacts and text messages should be restored after the factory reset. Usernames and passwords for non-Google apps may be restored, if I recall correctly, but keys for 2FA apps will not be restored. If your brother used 2FA you won't be able to access the accounts using 2FA unless he had backup codes stored somewhere on his PC.
Unfortunately, there is no way to look at the backup, as Google doesn't make the backup visible to the user in Google Drive.
Click to expand...
Click to collapse
Thank you! I have the information I need. I was just concerned that I would need a passcode and then I would get stuck. Otherwise, I located the backup on the google drive and can see that it was actually backed up on the day he died, so there should be very little data loss. Thanks so much.

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