My Pixel 2XL is acting up starting this morning
- The camera app won't open, it crashes instantly. Other apps can't access the camera. I tried clearing the data, cache and restarting. Nothing has worked so far.
- YouTube is stuck in a load loop, all is see is the loading circle to infinity. I attempted to clear cache and data and install an older version. Again, nothing works.
- Restarting didn't solve anything.
- Both issues linger in safe mode.
Any ideas on wtf could be going on?
boeder9 said:
My Pixel 2XL is acting up starting this morning
- The camera app won't open, it crashes instantly. Other apps can't access the camera. I tried clearing the data, cache and restarting. Nothing has worked so far.
- YouTube is stuck in a load loop, all is see is the loading circle to infinity. I attempted to clear cache and data and install an older version. Again, nothing works.
- Restarting didn't solve anything.
Any ideas on wtf could be going on?
Click to expand...
Click to collapse
Sounds like you've got an unexplained, interesting and unwanted glitch! Are you full stock, or rooted?
Your only solution will likely be a factory reset, or possibly a dirty fastboot flash of the factory image so as not to wipe your data. You might even get by with just fastbooting the vendor image as well.
Badger50 said:
Sounds like you've got an unexplained, interesting and unwanted glitch! Are you full stock, or rooted?
Your only solution will likely be a factory reset, or possibly a dirty fastboot flash of the factory image so as not to wipe your data. You might even get by with just fastbooting the vendor image as well.
Click to expand...
Click to collapse
Full stock.
I want to avoid any resets tbh.
Could the OTA Monthly Update solve anything?
boeder9 said:
Full stock.
I want to avoid any resets tbh.
Could the OTA Monthly Update solve anything?
Click to expand...
Click to collapse
It's definitely worth a try. Just like fastbooting the factory image without the -w :good:
Badger50 said:
It's definitely worth a try. Just like fastbooting the factory image without the -w :good:
Click to expand...
Click to collapse
I guess I'll wait for the Sept update, if that doesn't work, I'll try the manual flashing
Sent from my Pixel 2 XL using Tapatalk
boeder9 said:
I guess I'll wait for the Sept update, if that doesn't work, I'll try the manual flashing
Click to expand...
Click to collapse
The job of flashing the factory image while saving data is super easy. If you have a pc and a half hour your golden. If you wanna give it a go, let us know and one of us can walk you through it if you have any concerns...
Sent from my Pixel 2 XL using XDA Labs
Even i have the same camera issue. It suddenly stopped working. Some times it does start after a few tries if i hold it in landscape mode. But mostly it keeps crashing and doesn't even allow other apps to access camera.
So a quick follow-up. Here is what i've done so far:
- Cleared storage/cache and uninstalled the camera updates
- Installed Android 10
- Updated to Camera 7.0 Beta
- Booted into safe mode.
None of these actions solved the issue.
I then resetted my phone (2 days ago) and that seemed to have solved the problem. However, starting a few minutes ago and while I was taking photos, I again lost focus in the lens and the app crashed.
What could be the issue? It seems its the focus is problematic though it worked for a good while. Surely it isn't hardware as the camera worked for ~40 hours after resetting.
boeder9 said:
What could be the issue? It seems its the focus is problematic though it worked for a good while. Surely it isn't hardware as the camera worked for ~40 hours after resetting.
Click to expand...
Click to collapse
Just because it worked correctly for around 40 hours after a reset doesn't mean that you can rule out hardware issues as a culprit. Especially since you have done everything you possibly could on the software end and it hasn't helped.
Strephon Alkhalikoi said:
Just because it worked correctly for around 40 hours after a reset doesn't mean that you can rule out hardware issues as a culprit. Especially since you have done everything you possibly could on the software end and it hasn't helped.
Click to expand...
Click to collapse
You're absolutely right. I did another reset (this time without restoring from backup) and the camera doesn't open at all. I'm hoping its a OS bug.
Thank god the Pixel 4 will be released in 4 weeks.
CyberpodS2 said:
The job of flashing the factory image while saving data is super easy. If you have a pc and a half hour your golden. If you wanna give it a go, let us know and one of us can walk you through it if you have any concerns...
Sent from my Pixel 2 XL using XDA Labs
Click to expand...
Click to collapse
I have exactly the same problem that they report, it does not open cameras or YouTube.
Can you give me the steps to upload a factory image?
Regards
Related
I've had the phone for about 2wks now and am having issues with system lag, apps not opening "quickly". Becoming very frustrating. This was not a new phone when i purchased it. Any thoughts?
Flash the factory image with a full wipe of all data and start over.
ilal2ielli said:
Flash the factory image with a full wipe of all data and start over.
Click to expand...
Click to collapse
Ugh. That will piss my wife off when she get Googles 2-step verification.
Well see if the most current update will do anything. But the 55mb update has taken over 15mn to install
Hopefully the latest May update helps. Or maybe a Factory reset...
gadget069 said:
Ugh. That will piss my wife off when she get Googles 2-step verification.
Click to expand...
Click to collapse
Whenever I factory reset, Google can verify using the same phone while setting up even if you don't have your security codes.
I've literally had slowdown that the phone couldn't clear up itself over time once maybe twice. All that was needed was a restart. If that's not fixing it or slowdown keeps returning, factory reset like everyone else is recommending.
Sent from my Pixel 2 XL using Tapatalk
Hi, I'm aware that several people have issues with the new pie rom.
Unfortunately, I have a problem that I haven't seen before on the forum:
It takes like a full 5 sec to call somebody and the same to end it.
It's very frustrating because I never know how to react in this situation (did he heard? Etc...)
I don't want to factory reset and I got everything stock.
Anyone has an idea on how to fix this?
Can I wipe cache with the stock recovery? Maybe install an other phone app?
Thx
i am having issues in pie as well. i cant seem to transfer large files to the phone.doing so makes the phone restarts. i tried it 5 times or so. fhis update is not good
Only way to clear up issues is a clean factory image install if this was not done to begin with.
OK thanks...
Though I blindfully hope someone will be get some alternative has I don't want do execute such extreme solution
b4bass said:
OK thanks...
Though I blindfully hope someone will be get some alternative has I don't want do execute such extreme solution
Click to expand...
Click to collapse
It's actually relatively painless. Apps restore automatically when you go through setup, calls and texts are restored, as well as system settings and WiFi networks. Takes me ~30 mins total, and maybe 5 of that is actually looking at the phone, the rest is letting it sync and restore backups automatically.
I was thinking about it doing a factory reset once the final came out but I've heard stories from fellow moviepass owners that are unable to use the app when switching phones. That would make a valid concern for factory resets as well. Not because of lag but I have noticed battery seems worse after the upgrade and wanted to factory reset to rule out. As I ran all the ota betas of pie a factory reset isn't a bad idea anyway.
tiny4579 said:
I was thinking about it doing a factory reset once the final came out but I've heard stories from fellow moviepass owners that are unable to use the app when switching phones. That would make a valid concern for factory resets as well. Not because of lag but I have noticed battery seems worse after the upgrade and wanted to factory reset to rule out. As I ran all the ota betas of pie a factory reset isn't a bad idea anyway.
Click to expand...
Click to collapse
Your device ID is tied to the app. When you factory reset and reinstall the app your device ID is reset. You can root using Magisk and then install Titanium Backup to backup the app and data, this will preserve the ID. i had to do this when switching ROMS.
I'm running Resurrection Remix and yesterday, when all seemed well, I was browsing on Chrome and the page (Airbnb loading a map of properties...) seemed to overload and crash my phone. It became fully unresponsive and despite waiting a few mins it forced me to hard reset via the power button. It then failed to boot, as it would stay at the boot animation for sometime, boot to recovery and I could see the text "RescueParty" in the TWRP log text.
Unfortunately I could not recover from this. Tried wiping the caches, tried a dirty flash, tried removing magisk and substratum, tried booting into Safe Mode, unfortunately despite all this it failed to boot and went back to recovery, which forced a factory reset of data.
I've reinstalled RR but I guess my question is, had anyone else experienced this and is there a way to somehow fix it without the need for a factory reset? Luckily I could restore my Titanium Backup etc but still means I have to set up all my settings again etc. As I understand, RescueParty attempts to fix errors but boots to recovery as a last hope for the user to factory reset. Clearly something went wrong, but I wonder if it was to happen again, could it be fixed....
cd993 said:
I'm running Resurrection Remix and yesterday, when all seemed well, I was browsing on Chrome and the page (Airbnb loading a map of properties...) seemed to overload and crash my phone. It became fully unresponsive and despite waiting a few mins it forced me to hard reset via the power button. It then failed to boot, as it would stay at the boot animation for sometime, boot to recovery and I could see the text "RescueParty" in the TWRP log text.
Unfortunately I could not recover from this. Tried wiping the caches, tried a dirty flash, tried removing magisk and substratum, tried booting into Safe Mode, unfortunately despite all this it failed to boot and went back to recovery, which forced a factory reset of data.
I've reinstalled RR but I guess my question is, had anyone else experienced this and is there a way to somehow fix it without the need for a factory reset? Luckily I could restore my Titanium Backup etc but still means I have to set up all my settings again etc. As I understand, RescueParty attempts to fix errors but boots to recovery as a last hope for the user to factory reset. Clearly something went wrong, but I wonder if it was to happen again, could it be fixed....
Click to expand...
Click to collapse
It could be kernel panic due to lmk commits
Sent from my Google Pixel 2 XL using XDA Labs
Prattham said:
It could be kernel panic due to lmk commits
Click to expand...
Click to collapse
Good shout.
I was hopeful that a dirty flash would have helped but its like something got corrupt in the data somewhere as clearing caches didn't help.
cd993 said:
Good shout.
I was hopeful that a dirty flash would have helped but its like something got corrupt in the data somewhere as clearing caches didn't help.
Click to expand...
Click to collapse
I just installed rr yesterday
And i am having very slow fingerprint unlock, are you facing the same? Mine takes almost about 2 sec or so
Sent from my Google Pixel 2 XL using XDA Labs
Prattham said:
I just installed rr yesterday
And i am having very slow fingerprint unlock, are you facing the same? Mine takes almost about 2 sec or so
Click to expand...
Click to collapse
Hmm not for me I'm afraid, fingerprint is as fast as normal with no delays. I'm using the kernel it comes with (a slightly modified Flash kernel I believe)
cd993 said:
Hmm not for me I'm afraid, fingerprint is as fast as normal with no delays. I'm using the kernel it comes with (a slightly modified Flash kernel I believe)
Click to expand...
Click to collapse
I'm using the flash kernel by nathan never tested it on stock Kernel but stock Kernel has lmk commits which cause freezes for me
Sent from my Google Pixel 2 XL using XDA Labs
Had to unroot my phone recently, so I installed the latest factory image (9.0.0 (PQ2A.190405.003, Apr 2019)) without wiping data.
Seems to have mostly worked, however ever since my camera has been really flaky. Usually it just shows black screen and eventually crashes back to the home screen. Occasionally I can get it working briefly, but it tends to lock up shortly afterward. Anyone seen this? Should I just reflash? Maybe try an earlier image?
je55ter said:
Had to unroot my phone recently, so I installed the latest factory image (9.0.0 (PQ2A.190405.003, Apr 2019)) without wiping data.
Seems to have mostly worked, however ever since my camera has been really flaky. Usually it just shows black screen and eventually crashes back to the home screen. Occasionally I can get it working briefly, but it tends to lock up shortly afterward. Anyone seen this? Should I just reflash? Maybe try an earlier image?
Click to expand...
Click to collapse
a factory image flash without wiping data isn't an ideal scenario. Better to reflash after wiping the system/vendor/data without wiping the internal storage and see if it persists.
It shouldn't ideally.
SacredDeviL666 said:
a factory image flash without wiping data isn't an ideal scenario. Better to reflash after wiping the system/vendor/data without wiping the internal storage and see if it persists.
It shouldn't ideally.
Click to expand...
Click to collapse
While I could try wiping system/vendor partitions, I'd really rather not wipe data, as that's a whole lot of stuff I would need to start from scratch to set up (and without the ability to restore apps/data from Titanium Backup since I'm no longer rooted). If I was going back to stock from a custom ROM, then I could see it being necessary, but since I'm just going from an earlier (albeit rooted) stock image to a newer one, it doesn't seem like wiping data should be necessary.
je55ter said:
While I could try wiping system/vendor partitions, I'd really rather not wipe data, as that's a whole lot of stuff I would need to start from scratch to set up (and without the ability to restore apps/data from Titanium Backup since I'm no longer rooted). If I was going back to stock from a custom ROM, then I could see it being necessary, but since I'm just going from an earlier (albeit rooted) stock image to a newer one, it doesn't seem like wiping data should be necessary.
Click to expand...
Click to collapse
its about the data of the apps which you have is signed to a different operating system custom/signed so you get these force closure of apps when you try to use it over others.
you can use the same data if you are flashing another build of the same rom which isn't what you are doing. at the most what you can do is try clearing cache/storage of camera and see if it fixes if not the only way is to clean flash.
all the best :good:
Okay, so after trying several other variations of selectively wiping data and reflashing with no luck I finally took your advice and went for a full wipe and clean flash and... Camera is still crashing.
je55ter said:
Okay, so after trying several other variations of selectively wiping data and reflashing with no luck I finally took your advice and went for a full wipe and clean flash and... Camera is still crashing.
Click to expand...
Click to collapse
and you are on stock is what you are trying to say even with a clean flash right. no other gapps/manual installation of camera app done.
Could you share which version of rom build you are on and the build version of camera.
SacredDeviL666 said:
and you are on stock is what you are trying to say even with a clean flash right. no other gapps/manual installation of camera app done.
Click to expand...
Click to collapse
Flashed the latest crosshatch factory image using the flash-all.bat with the -w option to do a full wipe. Then immediately booted into the OS. Nothing else done with fastboot or adb.
Could you share which version of rom build you are on and the build version of camera.
Click to expand...
Click to collapse
Android version: 9
Android security patch level: April 5, 2019
Baseband version: g845-00009-181130-B-5157073
Kernel version: 4.9.124-g86541ee-ab5292322 #0 Fri Feb 8 01:27:08 UTC 2019
Build number: PQ2A.190405.003
Not sure how to look up the camera firmware build, but the camera app version is 6.2.024.239729896.
je55ter said:
Flashed the latest crosshatch factory image using the flash-all.bat with the -w option to do a full wipe. Then immediately booted into the OS. Nothing else done with fastboot or adb.
Android version: 9
Android security patch level: April 5, 2019
Baseband version: g845-00009-181130-B-5157073
Kernel version: 4.9.124-g86541ee-ab5292322 #0 Fri Feb 8 01:27:08 UTC 2019
Build number: PQ2A.190405.003
Not sure how to look up the camera firmware build, but the camera app version is 6.2.024.239729896.
Click to expand...
Click to collapse
yeah that would be the same version of cam build. could you also check the perms given for this app under app info.
SacredDeviL666 said:
yeah that would be the same version of cam build. could you also check the perms given for this app under app info.
Click to expand...
Click to collapse
Camera
Location
Microphone
Storage
je55ter said:
Camera
Location
Microphone
Storage
Click to expand...
Click to collapse
thats weird and find no reason it to crash randomly! with other camera apps is it the same or?
SacredDeviL666 said:
thats weird and find no reason it to crash randomly! with other camera apps is it the same or?
Click to expand...
Click to collapse
It's pretty much the same in all apps that use the camera. Sometimes it works, sometimes I just get a black screen.
Tried a clean flash from an older version (November), and while I didn't have time to test it exhaustively, I tried several times to open/close the camera and a few apps that used the camera, and I didn't get it to lock up or crash. Then I let the phone install updates, and now that its up to date again, I'm having the same camera issues again. So it seems like its something in one of the updates itself that's causing the problem, and not anything to do with how I flashed it.
je55ter said:
Tried a clean flash from an older version (November), and while I didn't have time to test it exhaustively, I tried several times to open/close the camera and a few apps that used the camera, and I didn't get it to lock up or crash. Then I let the phone install updates, and now that its up to date again, I'm having the same camera issues again. So it seems like its something in one of the updates itself that's causing the problem, and not anything to do with how I flashed it.
Click to expand...
Click to collapse
Exactly I experienced this on pie, Q non-issue, it's the latest camera update that breaks it
Great, so it sounds like I have to wait for the official release of Q to fix my camera.
je55ter said:
Great, so it sounds like I have to wait for the official release of Q to fix my camera.
Click to expand...
Click to collapse
...Aaaaand still not fixed on Android 10 after OTA update. Grrr....
je55ter said:
...Aaaaand still not fixed on Android 10 after OTA update. Grrr....
Click to expand...
Click to collapse
I think you have pretty much run out of road. Since you have already wiped your phone and reinstalled several times... and you can reproduce the issue immediately afterwards, I would say that is grounds enough for an RMA. Call Google and explain what you have done to date. They may have you wipe or reset again, but should ship you a replacement phone if it still crashes. Otherwise you'll just have to live with Pixel phone with no camera. You must be very patient... I know I would not have waited 6 months!
Greetings.
I have recently bought S20 Ultra but i am facing some weird issue with my device that is Camera Quality. On paper, it's 108MP backed with 3 different sensors but final images are Grainy, noisy and less detailed even my 4 years old S8 is producing more sharper images than this giant specy phone. Any way to fix this?
My device is Stock Android 11 with latest security update installed and it is an Dual Sim LTE varient.
If you can return the phone do so.
There are 3 different cams so all shouldn't be goofed up unless it's not a cam module issue.
Clear system cache.
Try in safe mode.
Clear cam data.
If did a major OTA update, factory reset.
blackhawk said:
If you can return the phone do so.
There are 3 different cams so all shouldn't be goofed up unless it's not a cam module issue.
Clear system cache.
Try in safe mode.
Clear cam data.
If did a major OTA update, factory reset.
Click to expand...
Click to collapse
Yup, i did cleared the cache for Cam, cleared the cache for system in recovery menu, nothing's changed. Yeah, i am planning to factory reset it. Will post the results.
maxi65 said:
Yup, i did cleared the cache for Cam, cleared the cache for system in recovery menu, nothing's changed. Yeah, i am planning to factory reset it. Will post the results.
Click to expand...
Click to collapse
Clear cam app data not just the cache, full app data wipe.
If you can roll it back to the factory load version do so.
Try a hard reboot (simulates pulling the battery).
blackhawk said:
Clear cam app data not just the cache, full app data wipe.
If you can roll it back to the factory load version do so.
Try a hard reboot (simulates pulling the battery).
Click to expand...
Click to collapse
What about doing a full reset to phone?
maxi65 said:
What about doing a full reset to phone?
Click to expand...
Click to collapse
Last resort. It's always better to find/correct the root cause if possible.
My current OS load on my N10+ is over 1.5 yo. Problems were tracked down and resolved without a factory reset and no damage to the load. A stock Android OS load should be very stable and resilient.
Reasons for a factory reset:
Major OTA firmware upgrade ie Android 10 to 11 etc. Best practice to avoid issues.
Malware, virus or rootkit that you can't delete.
App that changed hidden user settings, rare but it can happen.
Can't find root cause of issue, it may reoccur which is why finding the cause is best.
If malware is suspected go full nuke if you can't purge it in an hour or two. Unless you installed or downloaded it, this is very rare.
If reloading coming from a different device model do not use SmartSwitch as it is known to cause issues. Many times it will work but if having issues, don't use it second time around.
Never use it as the only means to backup critical data... it can fail you miserably just like the old Kies.
Did full reset to the phone but no fruit, still the same grainy images lacking detail. I am actually very surprised why a top notch phone are so dumb when it comes to camera even the Quad Camera System was main part of advertisements.
Any working GCAM port available for S20 Ultra?