Force H790 to use specific LTE bands - Nexus 5X Q&A, Help & Troubleshooting

Hello, I'm having troubles to use the WOM carrier over Chile, as the other carriers uses the LTE band 28 and it is supposed that my Nexus 5X doesn't have one, I'm force to use that carrier which use the band 4 (AWS), and as stated in multiple specification websites the Nexus 5X is capable of using that band.
The problem is, even if I have good signal and I'm using "LTE" as marked by the phone, my internet connection is horrible, and almost null in any indoor place, I'm already sure the carrier is not the problem, as I tested my sim card over another phone and works like a charm.
Is there a way to check which LTE band number is my phone using?, And there is a way to force it to use the band 4 AWS?, My model is a 16GB H790, and it is not rooted but if it's needed I will do it

Related

[Q] Are any other N7 2013 LTE users having issues with specific carrier SIM cards?

Hi all,
While back in the USA, I was lucky enough to get a new Nexus 7 (2103) 32GB LTE model which shipped with a T-Mobile micro SIM card good for prepaid data access plans. However, I live in the Netherlands and when I tried to use my Nexus with a micro SIM from my provider Vodafone, it was not able to properly list the mobile network operators.
I opened a technical support incident with Google Play services who lead me through several diagnostic steps which included verifying that the tablet is not SIM or carrier locked, it properly recognizes the available networks with other carriers SIM cards (worked with T-Mobile USA, Telecom DE, MTN NG, Rogers CA) it also can list the mobile networks with no SIM in the device. But when a Vodafone SIM is added, it simply doesn't recognize any network operators. It's not a matter of APN settings, as we have verified these are correct, but the problem occurs at a very early level in preventing the mobile networks from being listed.
I believe this to be somehow related to the SIM card/middleware used to communicate with the SIM to the hardware. I see this behavior with the LTE Factory Image JLS36C as well as the Cyanogen Mod 10.2 unofficial deb builds.
Are there any other LTE users that are having a similar problem? Without mobile network access, my LTE model is effectively a WiFi only model and I'd really like to get this fixed.
buckofive said:
While back in the USA, I was lucky enough to get a new Nexus 7 (2103) 32GB LTE model which shipped with a T-Mobile micro SIM card good for prepaid data access plans. However, I live in the Netherlands and when I tried to use my Nexus with a micro SIM from my provider Vodafone, it was not able to properly list the mobile network operators.
Click to expand...
Click to collapse
As has been posted quite a few times already, the US and Europe use different channels for LTE. So a US N7 will not work with all European providers and vice versa. Most probably Vodafone uses one of the LTE channels not supported on the US N7. So you have two choices:
1. Find a different provider that uses the channels supported by the US N7.
2. Replace your current US N7 with an European N7 model.
Guhrasoh said:
As has been posted quite a few times already, the US and Europe use different channels for LTE. So a US N7 will not work with all European providers and vice versa. Most probably Vodafone uses one of the LTE channels not supported on the US N7. So you have two choices:
1. Find a different provider that uses the channels supported by the US N7.
2. Replace your current US N7 with an European N7 model.
Click to expand...
Click to collapse
While the US and Europe do have some variance in LTE bands - we confirmed that the bands used by Vodafone NL are as listed below:
Nexus 7 (2013) Tech Specs (LTE)
Network
North America and Japan:
GSM: 850/900/1800/1900 MHz
HSPA+: 850/900/1900/2100/AWS (1700/2100) MHz (Bands: 1/2/4/5/8)
LTE: 700/850/1700/1800/1900/2100 MHZ (Bands: 1/2/3/4/5/13/17)
Rest of World:
GSM: 850/900/1800/1900 MHz
HSPA+: 850/900/1900/2100/AWS (1700/2100) MHz (Bands: 1/2/4/5/8)
LTE: 800/850/1700/1800/1900/2100/2600 MHz (Bands: 1/2/3/4/5/7/20)
Wireless
Dual-band Wi-Fi (2.4G/5G) 802.11 a/b/g/n
We confirmed that Vodafone NL use 4G data enabled in a combination of the 800MHz and 1800MHz bands which are listed as supported.
The fact that my N7 can connect to other mobile networks in Europe with other carrier SIM cards also disproves the need to get a "European" model to connect to a network. There clearly is a problem with the Vodafone SIM and the NA Nexus, but simply blaming it on the channel or bands is not correct. Addittionally, even if the LTE connection is not possible 3G connection via HSPA+ or 2G GSM connection should be possible. The same Vodafone SIM worked with my N7 2013 3G model, which was also from NA, so it is clearly not an issue with the bands & channels.
Have you tried manually changing your prefered network type in testing menu *#*#4636#*#*
Since there is no dialler on N7 deb, I use https://play.google.com/store/apps/details?id=org.freespirit.hms&hl=en
From tablet info submenu, u can also use settings button (3 dots) to manually select radio band
Raverbunny said:
Have you tried manually changing your prefered network type in testing menu *#*#4636#*#*
Since there is no dialler on N7 deb, I use https://play.google.com/store/apps/details?id=org.freespirit.hms&hl=en
From tablet info submenu, u can also use settings button (3 dots) to manually select radio band
Click to expand...
Click to collapse
Thanks for the tips regarding the Hidden Menus application. I've installed it and set the GSM/UMTS band to EURO Band (GSM-900/DCS-1800/WCDMA-IMT-2000) but still not had any luck detecting mobile networks with the Vodafone SIM inserted. After removing the SIM and restarting, performing the same operation to search for available networks shows the four network operators in this region. I'm currently in Germany and in this area it shows
E-Plus
o2- de
Telekom.de
Vodafone.de
If I replace the Vodafone NL sim and try the same operation again, Settings | Mobile Networks | Network Operators - it searches for only a second or two (compared to the 15 or so it takes with no SIM installed) then does not show any networks.
All signs point to the issue being with the SIM chip OS or incompatability of the SIM chip profiles with the Nexus 7 (2013) LTE model. I didn't have any issues with this and my Nexus 7 (2012) 3G version.
In another strange hardware related issue, I have noticed that the Nexus 7 (2013) uses a different NFC stack and does not recognize all of the NFC tags that the 2012 model recognizes. A co-worker with the 2013 Wifi only version ordered some NFC tiles but they don't work with either his or my 2013 model, but work with the 2012 model. Very curious if this is somehow related to the issue that I see with the SIM card problem I am having.
Any other ideas?
Did you find a solution?
buckofive said:
Thanks for the tips regarding the Hidden Menus application. I've installed it and set the GSM/UMTS band to EURO Band (GSM-900/DCS-1800/WCDMA-IMT-2000) but still not had any luck detecting mobile networks with the Vodafone SIM inserted. After removing the SIM and restarting, performing the same operation to search for available networks shows the four network operators in this region. I'm currently in Germany and in this area it shows
E-Plus
o2- de
Telekom.de
Vodafone.de
If I replace the Vodafone NL sim and try the same operation again, Settings | Mobile Networks | Network Operators - it searches for only a second or two (compared to the 15 or so it takes with no SIM installed) then does not show any networks.
All signs point to the issue being with the SIM chip OS or incompatability of the SIM chip profiles with the Nexus 7 (2013) LTE model. I didn't have any issues with this and my Nexus 7 (2012) 3G version.
In another strange hardware related issue, I have noticed that the Nexus 7 (2013) uses a different NFC stack and does not recognize all of the NFC tags that the 2012 model recognizes. A co-worker with the 2013 Wifi only version ordered some NFC tiles but they don't work with either his or my 2013 model, but work with the 2012 model. Very curious if this is somehow related to the issue that I see with the SIM card problem I am having.
Any other ideas?
Click to expand...
Click to collapse
Hello All,
Apologies for the opportunistic first post but I only "discovered" this forum today.
I am facing the same issue as buckofive and was wondering whether anyone has ever found a solution?
Thank you.
ricmartins said:
Hello All,
Apologies for the opportunistic first post but I only "discovered" this forum today.
I am facing the same issue as buckofive and was wondering whether anyone has ever found a solution?
Thank you.
Click to expand...
Click to collapse
Unfortunately, I have not been successful in getting this resolved. I've visited Vodafone several times, but none of their in store personnel have been able to give me any other answer than "it doesn't work" and we also see this with North American Nexus 5 handsets. I've done some addditional testing with other MNO SIM cards with American, Dutch, and German T-mobile SIMs and they work flawlessly and with 4G LTE speed, so it isn't a question of network or band.
The issue is definitely related to the SIM card OS and version. However, Vodafone have been unable to tell me what the SIM vendor is and what the chip operating system is.
Vodafone promised a solution
I have AGAIN asked Vodafone for help and they promised me a solution. I have my doubts ad will post an update next week once i hear back from them.
buckofive said:
Unfortunately, I have not been successful in getting this resolved. I've visited Vodafone several times, but none of their in store personnel have been able to give me any other answer than "it doesn't work" and we also see this with North American Nexus 5 handsets. I've done some addditional testing with other MNO SIM cards with American, Dutch, and German T-mobile SIMs and they work flawlessly and with 4G LTE speed, so it isn't a question of network or band.
The issue is definitely related to the SIM card OS and version. However, Vodafone have been unable to tell me what the SIM vendor is and what the chip operating system is.
Click to expand...
Click to collapse
ricmartins said:
I have AGAIN asked Vodafone for help and they promised me a solution. I have my doubts ad will post an update next week once i hear back from them.
Click to expand...
Click to collapse
Did you hear anything back from Vodafone? They have simply told me they don't support the device and explain that it is due to a North American device, which is simply not true. I've tested with T-Mobile data card from The Netherlands and also from Telekom in Germany and the Nexus 7 2013 gets 40+ Mbps download speeds on those networks. So the issue is clearly related to the Vodafone SIM cards, but no one has been able to give me any insight as to what card OS they are using, so it is very hard to troublehsoot the problem any further.
Two big thumbs down for Vodafone service & support!
Any news on this problem yet? I have exactly the same problem, I can use a KPN sim but my Vodafone sim simply won't work in my US Nexus 7. This sucks, I upgraded to a multisim Red Super subscription to be able to use my new tablet anywhere without having to tether.
I made sure to check which bands the US Nexus supports and figured in a worst case scenario I would simply use 3G instead of 4G. But it won't connect to 3G either
Sorontar said:
Any news on this problem yet? I have exactly the same problem, I can use a KPN sim but my Vodafone sim simply won't work in my US Nexus 7. This sucks, I upgraded to a multisim Red Super subscription to be able to use my new tablet anywhere without having to tether.
I made sure to check which bands the US Nexus supports and figured in a worst case scenario I would simply use 3G instead of 4G. But it won't connect to 3G either
Click to expand...
Click to collapse
I have the issue as well. openend a ticket with Vodafone and directed them to this thread. unfortunately they were thus far also not able to solve it yet. hopefully something will happen, as otherwise I will need to drop Vodafone....
I also tested it with a KPN sim which worked perfectly. two Vodafone sims and a duo sim all had the same issue. Real strange thing is that with the KPN sim I was able to see the Vodafone network. But on the Vodafone sim I wasn't able to see any network. They assured my it was not a 4G only sim card, thus it was also strange the nexus did not pick a 2G or 3G network. In the settings though I could not change the 4G perferred setting to either 2G or 3G. it immediately reverted back to the 4G setting....
All in all, no realy help yet, only confirmation of what is being seen above.
pwvandeursen said:
I have the issue as well. openend a ticket with Vodafone and directed them to this thread. unfortunately they were thus far also not able to solve it yet. hopefully something will happen, as otherwise I will need to drop Vodafone....
I also tested it with a KPN sim which worked perfectly. two Vodafone sims and a duo sim all had the same issue. Real strange thing is that with the KPN sim I was able to see the Vodafone network. But on the Vodafone sim I wasn't able to see any network. They assured my it was not a 4G only sim card, thus it was also strange the nexus did not pick a 2G or 3G network. In the settings though I could not change the 4G perferred setting to either 2G or 3G. it immediately reverted back to the 4G setting....
All in all, no realy help yet, only confirmation of what is being seen above.
Click to expand...
Click to collapse
I wouldn't hold your breath waiting on the response from Vodafone. I've had a ticket open for months with them, and it supposedly has been escalated. I've inquired in person with the so called "specialists" and they simply say it doesn't work with their SIMs. Yet nobody can tell me anything about the SIM, like manufacturer card OS, etc. It is really frustrating to hear this as I work with smart card and SIM middleware developers and if we had a bit to work with we might be able to fix the problem on our own.
I was at the end of my rope and extreme frustrated with them and wanted to cancel my contract, but they said that despite me paying for months of service that I haven't been able to use, that I would have to pay the remaining duration of my contract before I could switch to T-Mobile, which I think is total crap.
dual sim same problem with vodafone NL
I have the same issue. I use a dual sim from Vodafone in my Nexus 5 and Nexus 7. The Nexus 5 does not show these problems, but the 7 does. When I buy prepay mobile data abroad (Europe, Asia, US, Australia), the Nexus 7 2013 C works great with e.g. Orange, t-Mobile, Vodafone etc. But as my cellular subscription is a corporate one, at home I have to stick to wifi, for almost 2 years now! (I bought the 7 in Australia about 2 years ago). And yes exchanging sims between the devices does not make a difference. The combination vodafone NL sim + nexus 7 does not provide mobile data.

Does a Nexus 5x from USA work in Europe / Germany

Hello Guys,
does anybody know, if a Nexus 5X, which I want to buy on my next visit in USA will work in Germany?
As I heard the US Providers do not use SIM cards.
Thanks for your help.
SLC_SHARK
We DO use SIM cards. Only 2 carriers don't.
I believe the phone should work fine over there.
In europe lte bands 3,7,20 are used to provide 4g connectivity.....I believe the american model doesn't have lte band 20, as long as your carrier supports also band 3 and 7 you should be fine or at least with worse coverage
It works fine, your only problem might be LTE not working due to the different bands.
Sent from my Nexus 5 using Tapatalk

VS986 to use band 5 LTE abroad.

I meant to use band 5 lte in indonesia with smartfren using vs986. I used shortcut master lite app to enable band 5 (and/or disable irrelevant lte bands). However i still cant connect to it. I am certain that my location is under that lte band 5 coverage given that when i used other gsm sim i could see the network and attempt a registration on the network. Furthermore, seeing the networks rat id also match with the information online that it is indeed a band 5 lte network. However when i pop in the band 5 lte network gsm sim card, i am no longer able to scan for networks, it just fails to scan everytime, thus i cant connect. I wonder if there is a workaround to make vs986 able to connect to other lte networks other than verizon.
P.s. im on slim 13b rooted/xposed.
It's not just the bands. Verizon really borked the firmware of the phone to make sure that it doesn't work on any other 4G LTE network than its own. For instance, it doesn't work on AT&T and T-Mobile LTE network in the US either, even though the bands are supported.
What you can try is to switch the phone to "LTE/CDMA" mode in the "Network mode" settings. This will probably kill your phone connection, but if you get 4G LTE then, then you can try the same hack that worked for T-Mobile: http://forum.xda-developers.com/verizon-g4/general/guide-fix-vs986-dropping-to-3g-h-4g-lte-t3272434
But on some networks, there is no hope, for instance nobody was able to get it to work on AT&T.
I think i did check that thread out when i used t-mobile for about 6 months in seattle/udistrict/uvillage/uw areas, with no success. I never got the LTE connection. I wonder maybe its related to different roms/kdz/flashfire modified version of 13b that cause it. I hope someone whos lucky enough to get lte might share info about their 13b version/softwares that you debloat using debloater or froze using tibu. Thanks.
P.s. it was on 4g for an instant before it gives me no signal/network.
Why would VZW disable B5 if they have B5 sites?
That would really be stupid.
Posted using a calculator and delayed by AT&T.
LTE 2/4/5/13 can be activated using Shortcut master lite. The problem is that, when i used a simcard that utilized LTE band 3/8, i could detect/attempt registration to signal from LTE band 5 from local network through GSM (given that i activated it). However when I used simcard for that LTE band 5 network, somehow, i can no longer use gsm/cant search for network/crashed. It seemed that LTE antennae on this device is programmed to only accept verizon's. (For lte networks, apns are saved when i put MCC/MNC or RAT for verizons, but discarded when i put other). Thank god though i could still use umts/3g.
Edit: So i tried again. Turns out, i could to get registered on the network, checked on network type and strength (says 4g - 3/4 bars) also on lte discovery says connected. However signal bars says unable to connect to network. Verizon definitely prevent users to use lte on another network. What a **** company.
this is from Verizon website them self
Network
CDMA, GSM, LTE*
Frequencies
1.9 GHz CDMA PCS, 800 MHz CDMA, GSM 850/900/1800/1900 MHz, LTE 2/4/5/13, LTE 3/7 for Roaming*
which show it support band 3 in case of romaing only..but if you are in USA will not work sure as it is not romaing.

Data issues

So I have a Verizon model M9 using it with a GSM sim. Its a data sim which can roam on both T-Mobile and AT&T.
Here is my issue, T-Mobile is only EDGE in my area, and the phone works perfectly fine on that, but for some strange reason on AT&T HSPA+/3G It will work for a few min and all the sudden stop working even though "H" will still be at the top of the phone like data is there when its went away.
Its not the carrier, or the sim as this exact sim works perfectly fine with my Verizon G4, iPhone 6S, iPhone 5, and so on with no issues.
Any suggestions for those who use this model on another carrier? Or any suggestions what May be causing this?
I've changed my SKU, S-off, root, etc even running stock roms (non verizon roms) , same issue so its not Verizon software causing it. Also tried setting it to WCDMA and other settings and the issue still occurs.
Any ideas would be great! I really like this phone and hate to have to sell it and go find something else or may end up going back to my G2 for my 2nd line. Could Fast Dormancy cause this?
Thanks!
You're going to be handicapped by the physical limitations of the Verizon M9. Check out what bands T-Mobile & AT&T use and see which ones match up with your moel. The bands that the Verizon HTC M9 supports are:
LTE Band 13/4 (700/1700MHz),
CDMA/1xEVDO Rev. A (800/1900 MHz)
EDGE/GSM (850/900/1800/1900)
HSPA/UMTS(850/900/1900/2100)
computerslayer said:
You're going to be handicapped by the physical limitations of the Verizon M9. Check out what bands T-Mobile & AT&T use and see which ones match up with your moel. The bands that the Verizon HTC M9 supports are:
LTE Band 13/4 (700/1700MHz),
CDMA/1xEVDO Rev. A (800/1900 MHz)
EDGE/GSM (850/900/1800/1900)
HSPA/UMTS(850/900/1900/2100)
Click to expand...
Click to collapse
Thanks but it's not a matter of being supported. It supports AT&T 100% 2G and 3G wise. I get HSPA+ just fine without issue its a matter of the phone some how loosing data connection randomly until putting it into airplane mode or rechoosing the network under network selection. But it's fully supported AT&T 3G wise.
Sent from my iPhone using Tapatalk
There is a thread in the forums by stifilz to enable more bands but if that's not the issue than something that worked for me was here
bigp951 said:
There is a thread in the forums by stifilz to enable more bands but if that's not the issue than something that worked for me was here
Click to expand...
Click to collapse
Thanks I might try that. Yeah it's not the matter of the bands is the issue.
What's strange is I'm not having signal issues as signal is perfect it's just the weird loosing data issue while signal is perfectly fine. But worth a shot.
Sent from my iPhone using Tapatalk

G7 Thinq won't connect to LTE on T-mobile...help

I just got a brand new international version of the G7 Thinq, it is the international version, with 128gb and 6gb ram.
I'm able to connect to T-mobile and make calls etc, but it won't connect to LTE even though I've been using LTE for years in my area with no issue on old phone.
T-Mobile support was not able to help me.
The highest it connects is 4g
I really do not want to return this phone to the seller, but I don't want to settle for a phone that can't connect to LTE like my old one.
Willing to try anything...any ideas?
Thanks
4G is LTE.
Falkentyne said:
4G is LTE.
Click to expand...
Click to collapse
Do you have this phone and live in a LTE area? My old phone actually said "LTE" for the signal when it connected with LTE, are you saying this model phone does not actually say "LTE" on the signal bar?
Can anyone confirm that this phone says "LTE" at the top with an LTE signal?
alterami said:
Do you have this phone and live in a LTE area? My old phone actually said "LTE" for the signal when it connected with LTE, are you saying this model phone does not actually say "LTE" on the signal bar?
Can anyone confirm that this phone says "LTE" at the top with an LTE signal?
Click to expand...
Click to collapse
I have this phone and I'm aware of that.
4G *IS* LTE.
You need to google what LTE is.
occasionally you will see 4G+ (downloading).
Falkentyne said:
I have this phone and I'm aware of that.
4G *IS* LTE.
You need to google what LTE is.
occasionally you will see 4G+ (downloading).
Click to expand...
Click to collapse
I just googled it and I've read 3 sites so far that says they are not the same.....
https://www.tccrocks.com/blog/what-is-difference-between-4g-and-4g-lte/
I'm not trying to start an argument. I'm just used to my phone displaying LTE and if you are saying this model does NOT display LTE, and displays a "4G" instead, then that answers my question. Some sites even say HSPA+ is 4g, and I know that is different than LTE.
On tmobile he is correct 4g is hspa+.. My g7 says 4g lte when on lte.. Did you do a network reset? Or call tmobile and ask then to redo your phone activation to make sure you register on there network right.. Maybe need a newer sim?
Check the APN settings
alterami said:
I just got a brand new international version of the G7 Thinq, it is the international version, with 128gb and 6gb ram.
I'm able to connect to T-mobile and make calls etc, but it won't connect to LTE even though I've been using LTE for years in my area with no issue on old phone.
T-Mobile support was not able to help me.
The highest it connects is 4g
I really do not want to return this phone to the seller, but I don't want to settle for a phone that can't connect to LTE like my old one.
Willing to try anything...any ideas?
Thanks
Click to expand...
Click to collapse
It's possible that the APN settings may need to be tweaked. I'd start there.
darkpoe said:
On tmobile he is correct 4g is hspa+.. My g7 says 4g lte when on lte.. Did you do a network reset? Or call tmobile and ask then to redo your phone activation to make sure you register on there network right.. Maybe need a newer sim?
Click to expand...
Click to collapse
Mine says 4G+. Figured that was LTE.
and 4G (without 4G)+ is not LTE?
Falkentyne said:
Mine says 4G+. Figured that was LTE.
and 4G (without 4G)+ is not LTE?
Click to expand...
Click to collapse
I've called T-Mobile, had them do a restart, had them check APN, etc.
I'm using the same sim as my old phone that gets LTE just fine, so it's not that.
I'm thinking something about this international version maybe doesn't support one of the bands or frequencies that T-Mobile uses in Chicago (even though it says it supports GSM worldwide)
I'm probably going to send it back as my 3 year old Motorola phone gets a higher tested download speed on a speed test than this new one without LTE. Just wanted to check if anyone else had the issue. Thanks
alterami said:
I just got a brand new international version of the G7 Thinq, it is the international version, with 128gb and 6gb ram.
I'm able to connect to T-mobile and make calls etc, but it won't connect to LTE even though I've been using LTE for years in my area with no issue on old phone.
Click to expand...
Click to collapse
T-Mobile uses LTE bands 2, 4, 12, 66, 71, while the G710EAW, which I assume is the model you've bought, supports bands 1, 3, 5, 7, 8, 28, 38, 39, 40, 41 - so none of the TMob LTE bands.
There are six variants of the G7, G710EAW is aimed at Asia/Oceania and together with the G710EMW (64GB/8GB single-sim version of your variant) the only one that doesn't support at least two of the TMob LTE bands.
Sorry, hope you'll find a nice replacement
steeserious said:
T-Mobile uses LTE bands 2, 4, 12, 66, 71, while the G710EAW, which I assume is the model you've bought, supports bands 1, 3, 5, 7, 8, 28, 38, 39, 40, 41 - so none of the TMob LTE bands.
There are six variants of the G7, G710EAW is aimed at Asia/Oceania and together with the G710EMW (64GB/8GB single-sim version of your variant) the only one that doesn't support at least two of the TMob LTE bands.
Sorry, hope you'll find a nice replacement
Click to expand...
Click to collapse
This is what I was afraid of. But I specifically purchased this model because it had the 128gb, the extra 2gb RAM, and dual-sim....I'll have to research if this is available in one of the models you mentioned but so far I've only seen the 64gb with single sim so I guess I'll have to find a new model. Thanks for the info.
steeserious said:
T-Mobile uses LTE bands 2, 4, 12, 66, 71, while the G710EAW, which I assume is the model you've bought, supports bands 1, 3, 5, 7, 8, 28, 38, 39, 40, 41 - so none of the TMob LTE bands.
There are six variants of the G7, G710EAW is aimed at Asia/Oceania and together with the G710EMW (64GB/8GB single-sim version of your variant) the only one that doesn't support at least two of the TMob LTE bands.
Sorry, hope you'll find a nice replacement
Click to expand...
Click to collapse
Who told you this?
I have the G710EAW and it most CERTAINLY supports bands 2 and 4.
It's even labeled DIRECTLY on the box itself.
Don't get your information from the LG website. The site only shows which bands are used IN THAT REGION, not what is supported by hardware.
---------- Post added at 05:36 AM ---------- Previous post was at 05:30 AM ----------
alterami said:
This is what I was afraid of. But I specifically purchased this model because it had the 128gb, the extra 2gb RAM, and dual-sim....I'll have to research if this is available in one of the models you mentioned but so far I've only seen the 64gb with single sim so I guess I'll have to find a new model. Thanks for the info.
Click to expand...
Click to collapse
Don't believe everything you hear on the internet. Bands 2 and 4 are supported.
These are the bands supported by the G710EAW.
GSM: 850/900/1800/1900
WCDMA: 850/900/1700/1800/1900/2100
TD-SCDMA: 1900/2000
LTE: B1/B2/B3/B4/B5/B7/B8/B12/B13/B17/B20/B28/B38/B39/B40/B41
If a band is NOT supported, trying to select it will show "FAIL" in the engineering menu.
Example: band 25 is shown, but not supported. This will show FAIL.
It was the international LG G6 which had problems with T-mobile, as Band 2 was not supported (shown in service menu, if you select it it shows 'FAIL'.)
I sold one of these phones (I had 2) to a T-mobile user and he's happy.
I have also the 128 GB lg g7 eaw version. My phone shows 4g also. The speed test i have done is 60mbps both up and down and i am ok with that.
What is the diffrence between 4g and 4g lte? Should it display lte?
P. S. My operator is having lte in band 1 and 38 and are supported by the phone. Also band 2 and 4 are available and both connected with succes...
Inerent said:
I have also the 128 GB lg g7 eaw version. My phone shows 4g also. The speed test i have done is 60mbps both up and down and i am ok with that.
What is the diffrence between 4g and 4g lte? Should it display lte?
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My G710EAW shows 4G+. Uaing Net10 on band 2 which uses tmobile's servers. I think each and every person here needs to stop crying wolf. Seriously.
If the US version shows LTE and the international version shows 4G+ I mean who cares if its the same damn thing?
https://www.4g.co.uk/news/what-is-4g-plus-ee/
4G+ is another name for LTE-A, LTE-Advanced or 4.5G and it’s basically a faster version of 4G. It works through carrier aggregation, which allows 4G phones to receive data from multiple bands in the 4G spectrum.
So while standard 4G only uses one band at a time, 4G+ can combine two bands for increased speeds. In EE’s case it’s the 1800MHz and 2.6GHz bands which are being combined
Falkentyne said:
My G710EAW shows 4G+. Uaing Net10 on band 2 which uses tmobile's servers. I think each and every person here needs to stop crying wolf. Seriously.
If the US version shows LTE and the international version shows 4G+ I mean who cares if its the same damn thing?
https://www.4g.co.uk/news/what-is-4g-plus-ee/
4G+ is another name for LTE-A, LTE-Advanced or 4.5G and it’s basically a faster version of 4G. It works through carrier aggregation, which allows 4G phones to receive data from multiple bands in the 4G spectrum.
So while standard 4G only uses one band at a time, 4G+ can combine two bands for increased speeds. In EE’s case it’s the 1800MHz and 2.6GHz bands which are being combined
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Thx man!
I also knew that 4g = lte. It seems that here are a lot of fake techs.
Falkentyne said:
Who told you this?
I have the G710EAW and it most CERTAINLY supports bands 2 and 4.
It's even labeled DIRECTLY on the box itself.
These are the bands supported by the G710EAW.
GSM: 850/900/1800/1900
WCDMA: 850/900/1700/1800/1900/2100
TD-SCDMA: 1900/2000
LTE: B1/B2/B3/B4/B5/B7/B8/B12/B13/B17/B20/B28/B38/B39/B40/B41
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The information is from gsmarena. They have been spot on with this kind of information the last times I checked. However, it seems like they're off with the G7. I just compared my variant with their information and it's off as well. Thanks for catching this!
So in that case I can only think of one reason why the OPs phone would not connect to TMobile 4G: the network in your area is using bands that are not supported by your G7. However, this is quite unlikely, since these would be 66/71. From what I read, they have only been introduced in 2017.

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