Note 10+ and Forwarding Busy/No Answer calls to Google Voicemail - Samsung Galaxy Note 10+ Questions & Answers

So I can't seem to get any help from Sprint. This worked fine on my Note 9 (as recent as a few days ago), but on my Note 10+ I can only seem to get unanswered calls forwarding to Google Voicemail if I don't answer at all. If I decline the call it goes to Sprint Voicemail.
So for example call comes in. I let it ring 5 times and it forwards the call to my Google Voicemail. Now if the call comes in and I hit the decline call option, it goes right to my Sprint Voicemail. So the question is what is declining the call on the Note 10+ doing differently then declining the call on the Note 9.
Yes I did use the *73XXX-XXX-XXXX to setup noanswer call forwarding. *74XXX-XXX-XXXX doesn't work as when I set that and I hit decline call nothing happens at all, it actually breaks my phone from being able to decline the call.

I have sprint as well. I setup the same as you and it is working for me. Maybe try Update Profile and try again?

Open the phone app.
3 dots settings.
Supplementary services.
Call forwarding.
Mine is ATT but that is where the settings are for me to change that. Might be the same for you.
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T-Mo here and none of the conditional forwarding settings will accept a number on my 10+ 5G

Related

call blocking

My Evo had a nice call blocking setup built in (may have been after I rooted but am not sure) where you had the option in the edit contact menu to block them. It would not ring through unless I was on the other line which was fine and it would push them right to voicemail.
I just got my Note 2 and have not been able to find a way to do this. It has that block call built in that will disable all calls but that is far from ideal because I would need to allow permissions for every other contact and then I would have the call block icon on the top all the time.
Any ideas? I already did a search and came up empty save for a few apps that have their own caveats.
I use Google Voice for this. I think is better than blocking on the Note 2 (dunno about the setup on your Evo) because all blocking on the Note 2 does is make it so you don't get the call. On their end they still hear it ring four times and then go to voicemail. With Google Voice if you set it to block it tells the caller that the number has been disconnected. If you set it to send to voicemail, it doesn't even ring on their end, it goes straight to voicemail.
There is also call screening. You answer the call and then press 1 to let them through or 2 to send them to voicemail. I you send them to voicemail, you can hear what they are saying and can pick up at any time. And there is setting to have unknown callers say who they are before you decide to let them through or go to voicemail.
Plus it has really cheap international calling (my Dad goes to Thailand all the time for work and I can call his Thailand number for $.03/minute (yes 3 cents). I think Sprint charges over $3/minute unless you sign up for their international plan for extra monthly, and even then it is a lot more expensive).
And you can send and receive text messages for free from any computer in the world (and it will show up as your Sprint number so long as you choose to have your Sprint number be your GV number.
And probably more I am forgetting.
And all free. Well, except international calling. You have to pay (a little bit) for that.
bill323 said:
My Evo had a nice call blocking setup built in (may have been after I rooted but am not sure) where you had the option in the edit contact menu to block them. It would not ring through unless I was on the other line which was fine and it would push them right to voicemail.
I just got my Note 2 and have not been able to find a way to do this. It has that block call built in that will disable all calls but that is far from ideal because I would need to allow permissions for every other contact and then I would have the call block icon on the top all the time.
Any ideas? I already did a search and came up empty save for a few apps that have their own caveats.
Click to expand...
Click to collapse
I hear ya on that one, I came from the Evo4G also and no you are not mistaken it was a stock option to send contact to voicemail. I too was amazed that this phone didn't have that option in the contact window/menu. As of right now unless you download a 3rd party app to setup a call blocker/blacklist that will either send to voicemail, answer+hang up, or block. Otherwise you have to do like you stated and create a block list and allow everyone but the specified contact which is just ridiculous. Cause in that instance you cannot let through people who are not on your contacts so basically if you want to block a certain contact you have to go to the market to the best of my knowledge. But I had the same issue the other morning, I had someone blowing my phone up when I was sleeping. I looked on my phone forever then went to google search and the forums, and came up with no STOCK resolutions to the issue.
Try hitting menu from the call log screen then call rejection
Sent from my SPH-L900 using Tapatalk 2
Thanks man, that did the trick.
notch8 said:
Try hitting menu from the call log screen then call rejection
Sent from my SPH-L900 using Tapatalk 2
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Too Many Rings Google Voice Voicemail on AT&T Phone

I installed Google Voice on my AT&T HTC One X and installed the Google Voice App. I disabled the AT&T Visual Voicemail and AT&T Messages apps.
I add the cell number to my Google Voice account. I went through the process to enter the code to forward voicemail on my phone to my Google Voice number.
** I selected the option in Advanced Settings for the cell number to "go directly to Voicemail" in Google voice **
However, when I call my cell, it rings 5 times, then forwards to Google Voice, then rings 5 times before the Voicemail picks up, so it takes 10 or 11 rings to get to my voicemail!
I used a separate phone and called my Google Voice number directly and it takes 5 rings before voicemail picks up.
It seems that Google Voice for some reason isn't recognizing my cell as a forwarded to voicemail call and is treating it like a normal call.
Help!
You might want to ask this in the AT&T One X forum, this one is for Tegra 3.
BenPope said:
You might want to ask this in the AT&T One X forum, this one is for Tegra 3.
Click to expand...
Click to collapse
I think I figured it out. Since AT&T doesn't have "tight" GV integration, like Verizon, to activate you are essentially just forwarding the call. When the call comes in to GV, the number is not the number of the cell, but the number of the person calling, so GV doesn't know if this is a direct call or a forwarded call that was unanswered from the cell.
There's a simple solution but it only works because I'm not using my GV phone number for incoming calls. Just turn the Do Not Disturb feature on in GV and now all calls go direct to voicemail.
Moderator: You can move this to AT&T forum if you want.
jazee said:
I think I figured it out. Since AT&T doesn't have "tight" GV integration, like Verizon, to activate you are essentially just forwarding the call. When the call comes in to GV, the number is not the number of the cell, but the number of the person calling, so GV doesn't know if this is a direct call or a forwarded call that was unanswered from the cell.
There's a simple solution but it only works because I'm not using my GV phone number for incoming calls. Just turn the Do Not Disturb feature on in GV and now all calls go direct to voicemail.
Moderator: You can move this to AT&T forum if you want.
Click to expand...
Click to collapse
This works alright but GV does not pick up voicemail when Do Not Disturbe is turned on....at least this is what I am finding.

s3 and note 2 google voice issue

I have two Sprint phones. My primary phone is the Note 2 with my main phone number being my Google Voice number. The second phone is an S3 that is also set up with Google voice and pointing to my main phone number. Most features are working but I have an interesting problem that just started when I added the S3. Specifically, when I have both phones on sometimes the phone rings first on the S3 which may then answer the call and send the message to the Sprint Voice message app and not to Google voice. This is problematic since I often keep both phones on. Any ideas?
My second issue is when I reject a call by swiping the screen to reject the calls goes go the sprint voice message and not the Google.
Other than these issues everything else works. Calls go to both phones okay and calls out of both phones work okay and the caller I'd shows my Google voice number.
inmnbob said:
I have two Sprint phones. My primary phone is the Note 2 with my main phone number being my Google Voice number. The second phone is an S3 that is also set up with Google voice and pointing to my main phone number. Most features are working but I have an interesting problem that just started when I added the S3. Specifically, when I have both phones on sometimes the phone rings first on the S3 which may then answer the call and send the message to the Sprint Voice message app and not to Google voice. This is problematic since I often keep both phones on. Any ideas?
My second issue is when I reject a call by swiping the screen to reject the calls goes go the sprint voice message and not the Google.
Other than these issues everything else works. Calls go to both phones okay and calls out of both phones work okay and the caller I'd shows my Google voice number.
Click to expand...
Click to collapse
Only way to make sure to resolve this is tie your voice account to only one phone. As for the voicemails going to your sprint voice message app, check your settings and make sure the voicemails setting is made up to be shown in the call log. that might correct the issue.

G5 and Google Voice

For those of us that use Google voice, has anyone gotten it to work on this phone, i can't dial the *28 number to link it to my Google voice number, or get the integration to work either...
Google Voice integration is fine on mine. I didn't have to change anything coming from the Nexus 6.
Neither can I. I cant disable the visual voicemail app either.
I had a nexus 5 and upgraded to the LG G5, it did not break my google voice at all. I have my sprint number ported to google voice, so they are the same number.
I do all of my modifications and changes at voice.google.com from my computer, ive had the best luck that way
you have to go into wifi calling settings and disable wifi calling (phone may reboot). then you can set up GV and after that reenable it.
drove me nuts for several days before I figured out GV and wifi calling dont get along but worjs fine if you enable wifi calling AFTER setting up GV.
you'll see page in the wifi calling settings....at the very bottom there's a link to disable wifi calling.
there are more call forward on unanswered codes for sprint, Some of my lines allow *28, while others *73 works
From the Sprint website...
Last Updated: Apr 27, 2016
Tags :
Call forward Call forwarding Call fwd Forwarding Foward Sprint forward
How do I setup my Sprint Phone Connect so that my calls forward to another number?
Call Forwarding is a function of the Sprint Network. (For immediate call forwarding, calls will incur a per minute rate). To setup Call Forwarding, first pick up the handset and wait for a dial tone.
No Answer Call Forwarding (free on the Sprint Phone Connect Plan), dial *73. To disable this feature, dial *730.
Busy Call Forwarding (free on the Sprint Phone Connect Plan), dial *74 and then the number you want to forward the call to. To disable this feature, dial *740.
Busy or No Answer Call Forwarding (free on the Sprint Phone Connect Plan), dial *28 and then the number you want to forward calls to. To disable this feature, dial *38.
Immediate Call Forwarding (Not included in the Sprint Phone Connect plan, $0.20 per minute rate), dial *72 and then the number you want to forward your calls to. To disable this feature, dial *720.
Google voice works fine for me
gator2k83 said:
there are more call forward on unanswered codes for sprint, Some of my lines allow *28, while others *73 works
From the Sprint website...
Last Updated: Apr 27, 2016
Tags :
Call forward Call forwarding Call fwd Forwarding Foward Sprint forward
How do I setup my Sprint Phone Connect so that my calls forward to another number?
Call Forwarding is a function of the Sprint Network. (For immediate call forwarding, calls will incur a per minute rate). To setup Call Forwarding, first pick up the handset and wait for a dial tone.
No Answer Call Forwarding (free on the Sprint Phone Connect Plan), dial *73. To disable this feature, dial *730.
Busy Call Forwarding (free on the Sprint Phone Connect Plan), dial *74 and then the number you want to forward the call to. To disable this feature, dial *740.
Busy or No Answer Call Forwarding (free on the Sprint Phone Connect Plan), dial *28 and then the number you want to forward calls to. To disable this feature, dial *38.
Immediate Call Forwarding (Not included in the Sprint Phone Connect plan, $0.20 per minute rate), dial *72 and then the number you want to forward your calls to. To disable this feature, dial *720.
Click to expand...
Click to collapse
Well thanks for the input, it did allow me to make the forwarding work with the *73, but everything's i use *28, i get a message staying the feature code is not available, not really sure if *73, and *28 are the same, but for now it seems to work...
*73 is NOT free. You will get charged for every call that goes to voice mail...I got the bill to prove it.
You need to disable wifi calling and then *28 will work. After setting your new voice mail number (for GV) you can re enable wifi calling. When I first tried to set up GV with *28 it didn't work....said something about an invalid feature. After disabling wifi calling *28 worked.
blarg said:
*73 is NOT free. You will get charged for every call that goes to voice mail...I got the bill to prove it.
You need to disable wifi calling and then *28 will work. After setting your new voice mail number (for GV) you can re enable wifi calling. When I first tried to set up GV with *28 it didn't work....said something about an invalid feature. After disabling wifi calling *28 worked.
Click to expand...
Click to collapse
I've tried this, i cannot dial *28 at all, with wifi calling disabled it says the feature function is not available, and the same when wifi calling is on except it says can not make this call with wifi calling...
fiddy619 said:
I've tried this, i cannot dial *28 at all, with wifi calling disabled it says the feature function is not available, and the same when wifi calling is on except it says can not make this call with wifi calling...
Click to expand...
Click to collapse
You probably turned it off, you didn't disable it. You have to disable at at the phone service provider level, not on your phone.
try this:
system settings -> wifi calling -> update registered location
scroll down to the very bottom and you will see a link that said "disable wifi calling". select that.
after a few moments your phone will do a PRL update and may reboot. after that, install the GV app.
there's different ways to set it up depending on how much GV integration you want. I just wanted voice mail so this is what I did:
open the GV app.
it will ask you if you want to do setup or "skip". select "skip".
It will then log into your google account and access GV. then it will ask you again if you want to set up (I think it also asks if you want to use GV for voice calls, I selected "no") again, select "skip". you will not get a notice that you need to dial *28[GV number] to set up VM forwarding. Do it - it should work now.
if it still doesn't work call Sprint customer service and ask them to disable wifi calling. The operator I spoke to was aware of the GV issue and knew immediately what i wanted.
After you get *28[GV number] working you'll get a triple dial tone and hang up instead of that "feature set unavailable" message. (there may be another PRL autoupdate...I can't remember) now you can go back to wifi calling and enable it.
I have two phones linked to the same GV account an LG G3 and an LG G5. both ring when I get a call. Both forward voice mails to the GV account when someone calls the phones and leaves a VM. Both work on wifi calling and I've successfully used wifi calling from hotels in other countries and got voice mails (and even texts to the GV number) through GV. The only odd thing is that MMS messaging to GV doesn't seem to work so I get texts, but no pictures.
blarg said:
You probably turned it off, you didn't disable it. You have to disable at at the phone service provider level, not on your phone.
try this:
system settings -> wifi calling -> update registered location
scroll down to the very bottom and you will see a link that said "disable wifi calling". select that.
after a few moments your phone will do a PRL update and may reboot. after that, install the GV app.
there's different ways to set it up depending on how much GV integration you want. I just wanted voice mail so this is what I did:
open the GV app.
it will ask you if you want to do setup or "skip". select "skip".
It will then log into your google account and access GV. then it will ask you again if you want to set up (I think it also asks if you want to use GV for voice calls, I selected "no") again, select "skip". you will not get a notice that you need to dial *28[GV number] to set up VM forwarding. Do it - it should work now.
if it still doesn't work call Sprint customer service and ask them to disable wifi calling. The operator I spoke to was aware of the GV issue and knew immediately what i wanted.
After you get *28[GV number] working you'll get a triple dial tone and hang up instead of that "feature set unavailable" message. (there may be another PRL autoupdate...I can't remember) now you can go back to wifi calling and enable it.
I have two phones linked to the same GV account an LG G3 and an LG G5. both ring when I get a call. Both forward voice mails to the GV account when someone calls the phones and leaves a VM. Both work on wifi calling and I've successfully used wifi calling from hotels in other countries and got voice mails (and even texts to the GV number) through GV. The only odd thing is that MMS messaging to GV doesn't seem to work so I get texts, but no pictures.
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Click to collapse
Thank you for the advice, and you are correct at least with part of this, I wasn't disabling wifi calling service as you stated, just turning it off, however after following the method you described, i still received the "feature code you dialed..." when using *28... So i looked into it, and found that the only one that sprint charges for is *72; *28, *73, *74 are all valid forwarding options at no charge for standard plans. I am still only able to get *73 to work, and i'm pretty sure it has nothing to do with "my" wifi calling, as i still have it disabled now, and it has been disabled now for about 4 days, but ymmv... I am currently able to use google voice, so i guess its working, and the only difference between *28, and *73 is *28 forwards busy, or unanswered calls, while *73 only forwards unanswered calls, saying that, i'm pretty sure that my phone is actually very rarely busy (as i have someone on hold and i'm on the other line), and receive another phone call... But for me i guess *73 is just gonna have to do for now...
fiddy619 said:
Thank you for the advice, and you are correct at least with part of this, I wasn't disabling wifi calling service as you stated, just turning it off, however after following the method you described, i still received the "feature code you dialed..." when using *28... So i looked into it, and found that the only one that sprint charges for is *72; *28, *73, *74 are all valid forwarding options at no charge for standard plans. I am still only able to get *73 to work, and i'm pretty sure it has nothing to do with "my" wifi calling, as i still have it disabled now, and it has been disabled now for about 4 days, but ymmv... I am currently able to use google voice, so i guess its working, and the only difference between *28, and *73 is *28 forwards busy, or unanswered calls, while *73 only forwards unanswered calls, saying that, i'm pretty sure that my phone is actually very rarely busy (as i have someone on hold and i'm on the other line), and receive another phone call... But for me i guess *73 is just gonna have to do for now...
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Click to collapse
Call yourself from another line and let it go to voicemail. See if you're being charged. In my case I saw a $0.20 charge every time a call went to voice mail. I saw that same article when I was searching for an answer (which is why I started messing around with *73 and *72). I ended up calling Sprint Customer Service and asking them to disable wifi calling for me. After I got GV set up with *23 I was able to reenable it myself from my phone. *73 only goes to voicemail if you let it ring. If your line is busy it will still go to your Sprint voice mail unless you use *72 as well.
By the time I got it figured out I was just about ready to shoot the phone.
You were using *72. *72 forwards all calls, regardless of status.
*73 + *74 are the same as *28, and all three are free. They just forward Busy and Unanswered calls.
please read the post b4 jumping to conclusion.
"No Answer Call Forwarding (free on the Sprint Phone Connect Plan), dial *73. To disable this feature, dial *730." the sprint site states its Free... if i see charges i will have them get rid of them or cancel me without the ETF for breaking my contract....
the forwarding immediately without ringing your number first is what they charge you for.
It's been a long while since I used GV integration. Does now allow emoji in txt using stock txt app? I know it would strip them long ago.

Google Voice ??

Is it possible to get Google Voice setup to handle voicemail? I've spent a while playing around and searching, but can't seem to get this working. I am on the Verizon version, but not sure if that makes a difference.
I can receive calls from someone dialing my GV number, and if they have called that number and leave a voicemail, they get my GV greeting and I get the vm/notification in the Hangouts app, as I expect. However, if someone calls my carrier number and leaves a vm, I cannot get this to go to my GV at all.
I don't remember having to do much of anything to get this set up on my LG G4. Am I missing something easy here?
jvhawk3 said:
Is it possible to get Google Voice setup to handle voicemail? I've spent a while playing around and searching, but can't seem to get this working. I am on the Verizon version, but not sure if that makes a difference.
I can receive calls from someone dialing my GV number, and if they have called that number and leave a voicemail, they get my GV greeting and I get the vm/notification in the Hangouts app, as I expect. However, if someone calls my carrier number and leaves a vm, I cannot get this to go to my GV at all.
I don't remember having to do much of anything to get this set up on my LG G4. Am I missing something easy here?
Click to expand...
Click to collapse
I haven't had to do this for quite a while, but this is what I used to do to get Google Voice working on my Verizon phone.
If you are having trouble configuring Google Voice as your voicemail service on Verizon you can
make the switch manually by dialing all three of these activation codes:
*71[Your Google Voice number] This turns on Conditional Forwarding, which should transfer
calls to your Google Voice number*when your Verizon phone is busy or unanswered after 3 to 6
rings.
*90[Your Google Voice number] This turns on Busy Transfer, which transfers all calls that
would hear a busy signal to your Google Voice number.
*92[Your Google Voice number] This turns on No Answer Transfer, which transfers all calls
unanswered after 3 to 6 rings to your Google Voice number.
To Deactivate the Call Forwarding, dial *73 [Send]
To Deactivate the Busy Transfer, dial *900 [Send]
To Deactivate the No Answer Transfer, dial *902 [Send]
**** if calls not ringing to phone, uninstall Google voice, Deactivate all, install and setup Google
voice, setup
forwarding again, test calling phone to make sure it rings and Google voicemail works. ***
http://forum.xdadevelopers.com/nexus6/help/problemsverizoncustomromst3078633
Sent from my Pixel 2 XL using Tapatalk
Thank you, Brokenbit!
*71+GV number did the trick.
I first set all 3 forwardings, and things acted weird. It would forward out to my GV greeting but then cut out part way through. I disabled all and then only enabled using the *71+GV and things are working correctly.

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