Need help with bad call problems on Tmobile - Huawei Mate 20 X Questions & Answers

I'm using the international version of the Mate 20X on Tmobile. It used to be great, once having a call for an hour in a basement where my wife's S9 couldn't make the call successfully.
However, in the last few months, the call quality has gotten worse in a very specific way. If I'm significantly inside a building (i.e., not near the windows) I can hear the person on the other side perfectly well, but they can't hear me at all. I have to run over to a window for them to start being able to hear me.
Around when this first happened, I had just moved where I was sitting in my office, so I assumed that area was particularly bad, but now I'm noticing it everywhere in buildings. I haven't been accumulating hard data to prove this, so maybe I was just extremely lucky in the first few months I had the phone (and my old office was right by a window) but I suspect things have gotten progressively worse.
Has anybody else experienced this, and maybe has some suggestions? With this, and not being able to use wifi calling, I'm not sure it makes sense for me to keep the phone, and I don't want to downgrade to a Note 10+.

Related

People can't hear me if they call me - anyone else?

This seems to happen a fair bit. I have no idea if it's the phone or Orange's terrible coverage (well, not really coverage since I've got all the bars, but the network's overloaded by too many geeks like us) in Soho, but when people call me, there's a good chance they won't be able to hear me talk. If I call them back, everything works as it should.
This happened with stock Orange ROM, stock Orange ROM + OTA update and now with generic ROM.
It must be either a network or software issue since it works fine sometimes and always if I call them. It's certainly doesn't happen every time someone calls me.
Just wondering if anyone else had seen the same thing?
Not had any problems like that with mine on the Orange network, have occasional problems when talking to people on 3 but that is the 3 network causing those problems.
Before you flashed the generic ROM you should have sent the phone back and gotten a new one. Don't you think a major issue like a phone not being able to properly make PHONE CALLS might have been a huge talking point up to now? Surely the fact no one else has raised this means it was probably a hardware fault with your particular phone.
Get it replaced and hope they don't notice the flashing you've done.
Your point is of course right, but it hasn't happened ever outside of Soho and I definitely think it's software/network for that and the reasons I initially wrote.
Honestly, Orange in and around Soho has gotten to be almost unusable recently. I have to drop to GSM only a lot to be able to make/receive calls. The same is true for my friends on O2 and it's been that way ever since the smartphones started becoming more ubiquitous. I've complained to Orange and they say they're trying to improve it but they're a bit lax on the details.
It's a matter of time until it's possible to reflash the Orange ROM so if it does get worse and/or turn out to be a hardware fault, then as you say, I'll either send it back as is, or reflash to stock ROM first if poss.
This might sound daft, but I had the same thing, then I realised that it was the way I was holding the phone, I had a finger over the mic at the bottom... Embarrassing cure for me!
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
:-D Sounds crazy, but I'll check it out the next time I receive a call :-D

Bad wireless/reception issues.

ok well im having bad reception issues with pretty much everything right now and im getting frustrated with the phone for these reasons.
maybe ill explain my problem a little bit more...
ok so firstly with the phones network connection, calls get dropped... sometimes no connection at all and messages get delays from incoming and outgoing which is annoying on so many levels but the main problem is calls being dropped. i have no idea why the calls are getting dropped, i initially thought it was due to my face pressing the "end call" button but i dont think thats the case however the reception does seem lower when the phone is up to my face.
the much much more annoying issue is with the internet wifi and 3g connection.
so i use skype quite a lot and i also use ebuddy a lot too...
ebuddy gives me an issue that there is no connection once every 2 minutes or so and not coming back for a minute or so.
skype is much worse... the calling quality is aweful meaning i cant use it to talk to anyone what so ever with frequent drop-outs and frequent "re-callings"
when i bring the phone to my face in skype the connection seems worse too but that may just be me thinking about it too much im not sure.
i have not rooted my phone or modified it in anyway. i am willing to to fix this issue for sure.
thanks in advanced and i will post more information if needs be.
Have you called your service provider? If I was completely stock w/ no root that's the first thing I would do. If you are under warranty they will replace with a refurb. Does this happen everywhere or only certain areas? Did this happen after gingerbread update?
If not rooted there isn't a whole lot you are going to be able to do about it.
Sent from my HTC Vision using XDA Premium App
Spastic909 said:
Have you called your service provider? If I was completely stock w/ no root that's the first thing I would do. If you are under warranty they will replace with a refurb. Does this happen everywhere or only certain areas? Did this happen after gingerbread update?
If not rooted there isn't a whole lot you are going to be able to do about it.
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i dont want to go through the hassle of going through them just to find out that this is a re-occuring issue anyway.
this happened before and after the gb update that didnt make much or any difference to the reception.
this issue seems to happen everywhere but some places worse then others i mean sometimes i can get full signal in my living room but i go towards the back bedroom and bathroom and a signal cant be found at all, no 3g no G or H, nothing. even if im just watching my phone the signal can move about by quite a difference in just a few minutes worth.
i am prepared to root my phone if that will make a significant difference however ill probably need someones help with that as im still very confused with it all but that will be ok if it needs to be done, it needs to be done.
skype is the main issue i encounter, using it for work related talks means that using a normal phone is the only option and even then the desire Z doesnt perform that well with those tasks
just sent in the phone for repair... lets hope that this is just a one off random issue and doesnt happen again is there any other way to improve signals and signal strength?
Steve Jobs says "You're holding it wrong."
Rooting and changing radios can "possibly" improve it from what I've heard, but I tend to leave mine alone.
I assume this issue happens everywhere, and not just one location (as in your house)?
the issue happens frequently yea, i really hope its just a problem with the phone because if not ill be severely disapointed with the quality of the phone... struggling to do basic tasks such as making a call (even if it is a normal phone call or a skype phone call) should be expected to perform well.
i had a sony ericsson k750 before my htc and at least it wouldnt just lose signal mid-call or annoy me with limited connection notifications constantly and that wasnt even on 3g!
as ive mentioned before i was going to root to try to fix this issue but i just couldnt deal with that problem anymore i thought it was unacceptable to perform like that. lets hope this is just a one off and not the phone.

High pitch squeal / squeek / fax tones during phone calls

Anybody running into this? I bought a GNex about 2 weeks ago and when on a call I get a high pitch squeal randomly. Loud... like pull the handset from my head loud. The person on the other end doesn't hear it. I called VZW several times and they say they haven't heard of this. My wife got the same phone when I did and it happens to her, too. My twin got the phone about a week later and his is fine. I took the phone in to VZW earlier this week and they mailed me a replacement... it does it also. I changed the ROM to the Open Kang ROM to see if it might be a software thing... still doing it. Very frustrating. It happens when sitting in my office on 4G or 3G, when driving, etc... no real rhyme or reason that I've been able to figure out. The squeal happens every 3-15 minutes without any real pattern. I don't see any notifications or anything that are new after the squeal takes place.
If anybody else is experiencing this can you post? If you fixed please advise! Thanks!!!
aharper said:
Anybody running into this? I bought a GNex about 2 weeks ago and when on a call I get a high pitch squeal randomly. Loud... like pull the handset from my head loud. The person on the other end doesn't hear it. I called VZW several times and they say they haven't heard of this. My wife got the same phone when I did and it happens to her, too. My twin got the phone about a week later and his is fine. I took the phone in to VZW earlier this week and they mailed me a replacement... it does it also. I changed the ROM to the Open Kang ROM to see if it might be a software thing... still doing it. Very frustrating. It happens when sitting in my office on 4G or 3G, when driving, etc... no real rhyme or reason that I've been able to figure out. The squeal happens every 3-15 minutes without any real pattern. I don't see any notifications or anything that are new after the squeal takes place.
If anybody else is experiencing this can you post? If you fixed please advise! Thanks!!!
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Yes, that happened to me when i was running stock at first too. Once i flashed AOKP 4.0.3 and franco's kernel, I haven't had that problem at all. It was REALLY annoying, sporadic, no rhyme or reason. It was also waaayyy louder than i thought the speaker could ever get ironicly enough. Also dont know if the new radios might have helped too, I flashed those separately because they aren't included on the 4.0.3 roms. Hope it helps =\
I called Verizon about this again today. I had enough trouble with one device that they sent me a second device. The second device does it too. Very frustrating. The device is also much slower than my old Incredible. I officially hate this device. Should be faster with a solid connection to 4G. I'm going to see what is necessary for VZW to somehow get me out of this device and into anything different. Hell, at this point I'm ok with an iPhone... anything but this.
I'm going to use this thread to track what I've been doing in the hopes that it can help others if they are dealing with VZW with this issue.
Dec/11 - bought the GNex new. Had the squealing problems and talked with the store I bought it from. They thought it was an app and suggested I make changes to my apps. I did that for a week or so and they finally exchanged the phone for new.
Jan/12 - new device arrives. Same trouble. I dropped the stock OS and went to the OKP OS. Same trouble. Figure I'll take notes for vzw and see if I can figure it out. What I found...
Seems to happen when talking with other mobile users, never to a land line. Later narrowed it down to only other vzw users, did not happen when talking to at&t users. Later narrowed it down that it only happens to other vzw users who are using the GNex device as well.
Called vzw last week after growing frustrated again. They had me do some troubleshooting on the device and re-provisioned my account. Same trouble. They sent me another new device. I put this device back to stock and relocked.
Feb/12 - 3rd device arrives. Stock OS, no apps installed. Had the same problem that same day. Called vzw the next morning and they had me put the device in safe mode so that they could determine if the problem was hardware or software. If you didn't know there was a safe mode now you know. Boot holding the down vol button until you're in the OS. Immediately had the same problem.
Called vzw back and demanded a different device. They told me they couldn't change the device because I was outside of 14 days. No kidding, I wouldn't be outside of 14 days if vzw hadn't been asking me to do all of this troubleshooting. I finally agree to pay full retail price if they credit my account for the past 3 months of troubleshooting. Nope. They make me upgrade eligible and I went a completely different direction to an iPhone hoping that this stupid squeal would be gone. I'll sell the GNex for close to retail on Craigslist at this point.
Mar/12 - iPhone is running for a day and I talk with my wife (GNex device). The squeal is there but MUCH SOFTER in volume. I will talk with my brother as I leave work tonight because I always have trouble with him on the phone. Hopefully this will help me know for sure.
What I think I'm finding is that it's not necessarily my GNex that had a problem... it's the reception from OTHER GNex users that is causing me the trouble. My wife has complained about the problem as well but at a much lesser frequency and only when on the phone with me. We don't talk on the phone that much. The curious piece is that my brother doesn't have the problem.
More to follow as I figure out for sure whether or not the iPhone has the same problem. If so then it's not my device, nevermind that I'm on my 4th device in 3 months. VZW has been entirely worthless through this process and has made me fight the entire way. Their customer service is horrible and the managers that I have been talking to should be fired. I can't believe they allow managers to talk with customers the way some of these guys do (especially this last Paul LaFranky dude (not sure about his last name)).
So I just came across this thread while doing my normal daily browsing here and find it interesting.
My nephew who has a SGSII here in east coast Canada on Bell txt'ed me earlier to ask if I ever get a "crazy squeal noise from your phone when you're trying to make/receive a call".
It's not all the time. He said it happened about 4 times in the past few months and it's only a land line. He doesn't make a lot of voice calls, mainly the 1 land line (work). When it happens, he hangs up and calls back and it's fine.
It may be completely unrelated to your issue. He's on stock gingerbread.
Anyway, thanks for posting the details and keeping record, i'll follow this for sure.
I have now had two calls today with the high pitch noise. At this point it is def not my device as I'm now on an iPhone. Good news is I can go back to the gnex. Bad news is that I'm all but certain that gnex devices are somehow SENDING these tones. With as unhelpful as vzw has been I'm beginning to think I may simply need to call those people less often... So annoying. I'll call vzw in the morning and see what they have to say. Ugh.
Mine does it too. It is my second one as my first stopped working on 3g so they replaced it. The first phone did it too. I just live with it.... I dont talk on phone much.
I get them as well with the GN, but I was also getting it with my thunderbolt from time to time.
My brother is upgrading to 4.0.4 today and will drop a new OS on his GNex. Once he does that I have asked him to call me to chat for a little bit. It would be great if that takes care of the problem! Fingers crossed. If that doesn't solve the problem I will call VZW with the additional info. If it does then I'll go back to the GNex and sell this new iPhone.
Update - called VZW to have my account updated with the latest notes. While on the phone the lady I spoke with acknowledged that there is a KNOWN ISSUE FOR THIS PROBLEM with Samsung devices. The devices that she said are affected are the Galaxy Nexus, the Charge and the Stratosphere. Samsung is supposedly working on an update that will address the problem. No ETA for that update.
I sure wish someone had told me about this sometime over the past 3 months of troubleshooting... it would have saved me the money for the iPhone as well as the hassle with vzw. Hopefully someone here will get some good out of this.
How odd. I have a VZW Nexus, but have not encountered this issue. I don't often make calls, but they sound fine when I do.
The problem is on the other end for the person you are talking to... they will hear a high pitch squeal from time to time. Mine would do it as often as every 10-15 seconds or so or could be as little as every half hour (or not at all depending on length of call).
I have talked with my brother a couple times today after he upgraded to 4.0.4 and haven't had the problem at all. I wonder if that update includes some work to fix this. ??

Not receiving incoming calls. Big problem!!

Having a very strange problem with my S3. I've noticed it at home more than anywhere else but basically what happens is that if someone calls me, the phone doesn't ring on my end but I do get a voicemail notification after they've left a message. Then when I talk to them, they tell me that on their end my phone rang once or twice and then went straight to voicemail. And my phone doesn't show any missed calls so obviously, my phone never detected that there was an incoming call.
BTW, it doesn't happen all the time. Sometimes the calls come in just fine.
I've checked my signal strength and it's always between 3 and 5 bars. I've missed more calls than I can count because of this. Some of them were important calls.
And I don't have any problem making outgoing calls or using the data connection for anything.
Any idea what's going on?
BonesHopkins said:
Having a very strange problem with my S3. I've noticed it at home more than anywhere else but basically what happens is that if someone calls me, the phone doesn't ring on my end but I do get a voicemail notification after they've left a message. Then when I talk to them, they tell me that on their end my phone rang once or twice and then went straight to voicemail. And my phone doesn't show any missed calls so obviously, my phone never detected that there was an incoming call.
BTW, it doesn't happen all the time. Sometimes the calls come in just fine.
I've checked my signal strength and it's always between 3 and 5 bars. I've missed more calls than I can count because of this. Some of them were important calls.
And I don't have any problem making outgoing calls or using the data connection for anything.
Any idea what's going on?
Click to expand...
Click to collapse
Is it just certain contacts? You may have them set to go directly to voicemail by accident. I can't find where the list is in the phone though ahah, I can see how to add them to reject list though.
EDIT: Found it go to dial-pad and hit menu and then call settings and you will see call rejection see if you have anyone in there.
Halmo said:
Is it just certain contacts? You may have them set to go directly to voicemail by accident. I can't find where the list is in the phone though ahah, I can see how to add them to reject list though.
EDIT: Found it go to dial-pad and hit menu and then call settings and you will see call rejection see if you have anyone in there.
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Click to collapse
Nope, has nothing to do with who's calling. Sometimes a call from the same person will come through but ten minutes earlier it didn't.
Ive had similar problems in the past. Turned out the phone signal was going up and down. When it was up, calls came through. And down, well duh. Either way, try a new radio. Maybe it'll hold a signal better. I've heard people complaining about H1, but cant say either way myself. Just a suggestion.
Ends said:
Ive had similar problems in the past. Turned out the phone signal was going up and down. When it was up, calls came through. And down, well duh. Either way, try a new radio. Maybe it'll hold a signal better. I've heard people complaining about H1, but cant say either way myself. Just a suggestion.
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how can I try a new radio?
BonesHopkins said:
how can I try a new radio?
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there's a thread in development. some people call em modems, but its the same thing. Choice of 3 i think.
Having the exact same issue is your phone always in lte while this happens?
Sent from my htc_jewel
Andrew149 said:
Having the exact same issue is your phone always in lte while this happens?
Sent from my htc_jewel
Click to expand...
Click to collapse
As far as I can tell.
stay away from LH1 modem it's trash....
BonesHopkins said:
As far as I can tell.
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Click to collapse
Same here
Sent from my htc_jewel
BNaughty said:
stay away from LH1 modem it's trash....
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Click to collapse
My baseband version is UCLG1.
btw, I never had this problem with my iphone 3GS which I had for almost 3 years.
I have to say that even though on paper the S3 blows the iphone out of the water, for pure functionality without problems, the iphone is definitely way ahead of the S3. I'm pretty much stuck with it for the next two years but I have a feeling that if things stay more or less the same in the cellphone market, I'll probably be switching back to iphones after my contract is up. The S3 is very cool but I've just had way too many problems with it that I never had with my iphone. My iphone just..........worked. With my S3 calls don't come through, I'm constantly having to force stop apps so my battery doesn't drain all the time (and even then, half the time the battery drains like crazy no matter what), the visual voicemail is sketchy as hell and doesn't work right half the time, the data connection even when it shows a strong LTE signal is often very slow and times out a lot, and a bunch of other misc. annoyances that I never had with the iphone. I wouldn't say I'm sorry that I bought the phone because I wanted to try out the latest and greatest but when my friends and coworkers have asked me about it, I've been telling them they'll be better of waiting for the iphone 5. Sorry to vent but overall, after having it for almost two months, I've concluded that I'm very disappointed with this phone. Sure, I can do things with it that I couldn't do with the iphone but f*ck me, at least with the iphone I could do basic sh!t like receive phone calls and check my email without the connection timing out all the time.
BonesHopkins said:
My baseband version is UCLG1.
btw, I never had this problem with my iphone 3GS which I had for almost 3 years.
I have to say that even though on paper the S3 blows the iphone out of the water, for pure functionality without problems, the iphone is definitely way ahead of the S3. I'm pretty much stuck with it for the next two years but I have a feeling that if things stay more or less the same in the cellphone market, I'll probably be switching back to iphones after my contract is up. The S3 is very cool but I've just had way too many problems with it that I never had with my iphone. My iphone just..........worked. With my S3 calls don't come through, I'm constantly having to force stop apps so my battery doesn't drain all the time (and even then, half the time the battery drains like crazy no matter what), the visual voicemail is sketchy as hell and doesn't work right half the time, the data connection even when it shows a strong LTE signal is often very slow and times out a lot, and a bunch of other misc. annoyances that I never had with the iphone. I wouldn't say I'm sorry that I bought the phone because I wanted to try out the latest and greatest but when my friends and coworkers have asked me about it, I've been telling them they'll be better of waiting for the iphone 5. Sorry to vent but overall, after having it for almost two months, I've concluded that I'm very disappointed with this phone. Sure, I can do things with it that I couldn't do with the iphone but f*ck me, at least with the iphone I could do basic sh!t like receive phone calls and check my email without the connection timing out all the time.
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All of the issues you listed are not really S3 specific because I have had none of them and have had my phone since release. Apart from the video voicemail which I can't comment on because I have never used.
BonesHopkins said:
My baseband version is UCLG1.
btw, I never had this problem with my iphone 3GS which I had for almost 3 years.
.
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I've had my I747 since release in June and not experienced any of these issues. Over the years with Blackberrys and the Galaxies I found most problems result from variances in the network. Signal strength, carrier software and even where the phone is in the house. I dislike much about the iPhone (I do have a 4th gen iPod) and much prefer the openness of the Android OS and NO iTunes. Hope things with S3 get better for you.
Still having the problem. It seems to happen most often when I have LTE enabled. I disabled it using the method mentioned in another thread where you remove the sim then enter a code which takes you to the menu where you can choose what to use.
When I had LTE disabled, it didn't seem to miss as many calls. But when LTE is on, I miss a crapload of calls. I'd leave LTE off but for some reason it keeps re-enabling itself every few days so it's turning into a massive pain in the ass.
Any suggestions?
I have the same issue as you, but I'm on Wind Mobile. This issue happens intermittently anywhere between 1 to 2 days, my phone will stop being able to receive calls. It's very frustrating and Samsung is really no help. After two attempts on trying to "repair" my phone, they have failed each time. The only thing they did was they ran a "RF Test" and everything passed, they said. So they re-flash my phone with the same ROM - again and again.. I told them, "This is my second time sending it in, and you guys are redo'ing the same steps as the first repair. You don't need to be a rocket scientist to know this, but wouldn't you think when you send me back the phone - the issue is still going to be there?!" ... And sure enough, when I got the phone back, I was still unable to receive calls..
So I took matters into my own hands - I flashed it with a older release stock rom and I tested it for 2 weeks, and it was able to receive calls. When I flashed with the earlier release, it also flashed the baseband. Either way, I should not be prevented from using the up to date software! This is a Samsung issue but if you ever tried dealing with them over the phone, it's painful. They said they would send me a REFURB replacement - (believe me, I tried fighting for a brand new phone, since I paid for a brand new phone and this issue came straight out of the box - it's not even my fault to begin with!) it's been 3 weeks and I still don't see any phone replacement nor did I receive any mails from Samsung.
Btw, Galaxy S3 is the phone I have.
If you discover a permanent fix for this issue, please let me know. I've been searching but no luck.
Thanks!
UPDATE: it's been over a month and I still don't see any phone replacement nor did I receive any mails from Samsung. So I called Samsung today after a month and 2 weeks. They said my replacement have been cancelled. First they said it's approved and requested me to send in my receipt for the phone. I had done the the very moment I hung up the phone from when they told me my replacement was approved (that was over a month ago). They want me to sent it in again to Samsung so they can "test". This is just ridiculous and getting out of hand. Does ANYONE have a fix for this????
Other forums are saying this is a wide spread issue...
are u missing imei, or just the problem you descibe... try flashing the latest modem... maybe yell at it while it flashes...
Nope, just having the issue I described... IMEI is exist and is valid.
aftershocks said:
Nope, just having the issue I described... IMEI is exist and is valid.
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There's some newer modems out you could try but it still sounds like hardware...
Not sent from your phone...
Sorry for the late entry here but I'm also having the issue. aftershocks, and anyone else having this issue, open battery stats - what does your "mobile network signal" bar look like? Mine is mostly tan except for when I make calls, which then it goes green. I also have an HTC One X (AT&T model) and the bar's mostly green on the HOX.
I've flashed back to the original modem (UCLEM) to see if that helps and I'll move forward from there if not. UCDLK3 was the modem I was originally on when I noticed the missed calls. Here's the thread with radios: http://forum.xda-developers.com/showthread.php?t=1831898.

Throwing my phone across the room.. Help

I have had this phone a total of 3 days. I am coming from a iPhone 6 and previously had a Galaxy s4 and 5 before this.
This phone is annoying me. Its sad because its so beautiful and if it functioned normally, we wouldn't have a problem. Sometimes I want to throw this thing across the room.
Someone please help me with these issues. I rely on wifi and wifi calling.
Issue 1: When I am home and connected to wifi and wifi calling, my messages and alerts do not come to me when I leave the phone down for a while and it goes to sleep. I will pick my phone up and suddenly I will get all my text messages and alerts. Wifi sleeping is on NEVER already. My iPhone never had this issue, nor did the previous samsung phones.
Issue 2: When I leave my house, the internet connection does not work all the time. Today I left my house and drove somewhere and needed to use my gps. I had full LTE service, and it was telling me I am not connected. This also happened with my apps that also did not work because it was acting as if I was not connected. Issue was fixed with a phone restart. I do not want to restart my phone everytime I leave wifi.
Issue 3: MMS does not receive or send on wifi. I had this issue with prior galaxy, but I am shocked this still has not been adressed.
I also keep LTE voice OFF because like with other phones that have VOLTE, for some reason it just does not work that well. I am in NYC so its not a reception thing.
Those are my MAIN issues and would like some help with them.
The only other thing apple has samsung beat on is that with headphones connected, the apple blows away the samsung in terms of volume and sound quality. Its sad because I have expensive headphones that I would love to use all the time, so I guess I will have to buy an iPod touch when and if I sell the iPhone
Also the screen is very sensitive. I see myself accidentally opening apps when all I want to do is swipe across my menu screens. Not to mention it keeps telling me that hangouts stopped working, when I have it disabled already!
I am stock btw. Latest version, and battery has been good surprisingly. I do not want to root
Anyway, thanks everyone and please help and address the top two issues
Turning Wifi calling off will help drastically with those issues have you tried it without yet?
NexVision said:
Turning Wifi calling off will help drastically with those issues have you tried it without yet?
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Click to collapse
As I said, I rely on wifi and wifi calling. I live in a basement apartment with zero service. Who would buy a phone that is almost 1000 dollars, and have to turn off services you pay for to make it work the right way? There is no way wifi could be turned off while I am home
ITALIANNYC said:
As I said, I rely on wifi and wifi calling. I live in a basement apartment with zero service. Who would buy a phone that is almost 1000 dollars, and have to turn off services you pay for to make it work the right way? There is no way wifi could be turned off while I am home
Click to expand...
Click to collapse
Try doing a factory wipe, that usually solves issues like that.
Factory reset a brand new phone? Sweet.
Contact your carrier and request a signal booster, no charge to you. Then you can rely on data instead of wifi. Also start a complaint ticket for the phone, after a while they will send you to tmobile store and replace phone. Maybe it's buggy, maybe it's not.
But if you really have to throw it I'll come over and catch it.
Our phones must be total opposites because this is the best Samsung phone I have had, this makes # 4, Captivate, GS2, SG4 and now the S6e.
But you never know, visit the Tmobile store, remember that you have 14 days to be totally satisfied, that means replacement with another NEW phone if necessary.
Pp.
I know your pain. The fact that you're on t-mobile for wifi calling and this garbage device just not cutting it huh. I had almost all flagship samsung phone and this one right here is the most frustrating and expensive one of all. This device out of box is just terrible. Memory management, wifi issues, battery leak, FC left and right is just what I experience. Honestly this phone is making me understand why apple is better. Not because the people are stupid. But because they don't deal with half of the broken process we do here in Android. Yea I agree apple is like 2 years behind android but wtf. Now with Jump on demand I am thinking to make the switch to Apple or continue to toss my phone on the table when upset that the device once again is not responding. But lesson learned. Not jumping on new Android devices on release. This phone is a testament why.
Actually the phone works great right now. Maybe it needed a few days to become normal. Battery life is better then my iPhone 6. The text issue seems to ha e gone away. I still from time to time have the issue of leaving my house from WiFi and the phone acting like it has no connection, which requires a restart. I wonder what is causing that. Overall I'm happy with this device.
I can relate to you on T-Mobile LTE, and the screen. Although the reason the accidental app opening while swiping I think was happening because my hand was touching the side of the edge screen. Hold the phone differently or put a case on it and will notice this issue is decreased or gone completely.
There is still a screen issue with this phone and I've noticed it when typing out a fast message. Touch inputs do not register sometimes. That issue has some what been resolved with the case and my hand not being on the edge, but the issue is still there. My Note 3's screen is so much better in regards to accuracy and sensitivity.
For a $1000 phone, this thing should be close to flawless but it does have quite a few flaws, especially with Touchwiz and crappy lollipop. My main issue with TW is the way it manages memory. I just wanna throw this phone at the wall and stomp on it. I'll be in Chrome, go to reply to a text and make a note in Google keep, or whatever, come back to Chrome and it reloading the page I was just viewing a minute ago. So damn frustrating.
I haven't really been on XDA as much as I have in the past, but what ROMs can we flash for this phone because from the looks of it, the dev forum is a ghost town.
In regards to T-Mobile's crud network, just switch your phone into airplane mode, then off, a lot faster than rebooting the phone. This issue I've noticed only happens with LTE, what I do is just go to network settings and switch to WCDMA ONLY, which turns off LTE and connects to HSPA only, which is more reliable and FASTER in my area. Hope I helped someone out there cause I just typed this all on my S6 Edge.
Don't get me wrong, I love this damn phone and wouldn't trade it for any other phone, but better believe I'm gonna swap it out for the Note 5.
This phone has fantastic hardware and the worst software of any phone I've ever owned. I can make compressed twrp backups in like 10 minutes. The screen is the prettiest I've ever seen. The fingerprint reader is very good. The camera is damned fantastic. The software is a pile of dog ****. Samsung should be ashamed. They should be ashamed because I just bought a heavily discounted Fire Phone and loading CM11 on it because I just can't take this crappy phone any longer. I'll check back in on the next update to see if things have improved. Until then I'll be using a phone that cost around 4.5 times less and will somehow perform better.
Funny thing is I have to reboot it if that problem ever happens. Airplane mode doesn't reset it. Weird
Going to have to disagree politely with the OP on headphone output quality. I too have an iPhone 6 and while yes, it has more volume, they both have enough volume to drive proper headphones and I find the output on the S6 to be extremely clean and more lively than the iPhone 6 output. Check GSMArena's review and notice they say it has the cleanest output of any smartphone they've tested thanks to the onboard Wolfson DAC. To each their own with sound quality, but I find the S6 to be extremely good, especially after the 5.1.1 update.
-Collin-
CollinFX45 said:
Going to have to disagree politely with the OP...
Click to expand...
Click to collapse
Nonsense! That sort of behavior is not allowed here!
Yeah nothing wrong with disagreeing. In my opinion it's much lower then the iPhone 6. It went from being fun to listen to music on my vmoda m100s to me wishing I could make it louder on my gs6. Also affected the quality in my car via Bluetooth. Much lower output. I guess every one has their preference

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