Phone freezes then acts like it restarted - Google Pixel XL Questions & Answers

Mostly happens through the night while charging but happened today while using it. This began after updated to June stock update. Is this happening to anyone else?

tinroofrusted said:
Mostly happens through the night while charging but happened today while using it. This began after updated to June stock update. Is this happening to anyone else?
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Just wipe the phone and reinstall a stock image from Google. If (for some insane reason) you haven't unlocked your bootloader, do a factory reset (you will lose all your data) and it'll work like brand new again. To do a factory reset, power off your phone and hold in the volume down + power buttons until the bootloader screen appears. Using your volume up and down buttons, choose Recovery from the list of options and click the power button. On recovery screen with broken android, hold down the Volume Down key, and while holding it down, click the Power Button. You have to try this a few times to get it to work, but it will unlock a menu of options, one of them being to do a factory reset, wiping system data and userdata and the cache.

Yes my bootloader is unlocked and I'm rooted using Magisk. I was wanting to avoid wiping everything bc it's a pain to set things up again. Is there a way to run a logcat and figure out what is causing it to crash? Not sure if that is possible seeing that it happens so randomly. It all started when I flashed an ota with twrp...I usually don't update that way so I'm guessing something went wrong with that. I have since updated again using the full system image and removing the -w from flash.bat but still getting the same problem.
Thanks for responding.

Related

Up for any suggestions/ help??

Uhm, long story short My Evo crapped out on me with the endless booting. Now before I get trolled. Yes, I have research this issue for several days now yielding little to no results. I went from only seeing a black screen to the constant reboot after the "drag to unlock screen". The phone has a mind of its own only working when ever it wants to. But after a reboot or a battery pull the cycle begins again until it decides that it wants to run again. So the cards are on the table, I'm up for any suggestions, tips and so what you want to throw at me.
What I've done:
flashing the RUU as a .exe as well as .zip file
OTA Update (gave me the black screen)
Thanks, Don
boot into recovery and wipe all the data then install the rom again?
Sorry, I forgot to mention that I was NOT rooted. But, I tried that through the stock recovery (holding volume down+ power through the recovery screen) ANd nothing. Same results.This phone will not defeat me!!
I don't know if this would help. I found this thread:
http://forum.xda-developers.com/showthread.php?t=1302172
You could download the PC36IMG zip and use the bootloader to restore the phone.
If you are not on Sprint, you could do a search for a stock unrooted ROM for your carrier.
Ok if your not a rooted user, which as you say your not, hold your volume button down and power button (after you remove your battery and put it back in), then let go when your screen turns on. You should be at a recovery, find factory reset. All this will do is put your phone back to factory defaults. All your contacts are automatically on your gmail, and will sync to your phone as soon as you sign in with it after your factory reset
Kevtrooper said:
I don't know if this would help. I found this thread:
http://forum.xda-developers.com/showthread.php?t=1302172
You could download the PC36IMG zip and use the bootloader to restore the phone.
If you are not on Sprint, you could do a search for a stock unrooted ROM for your carrier.
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I attempted this as well, i'm still getting the constant loop with a RARE boot up.
ReapersDeath said:
Ok if your not a rooted user, which as you say your not, hold your volume button down and power button (after you remove your battery and put it back in), then let go when your screen turns on. You should be at a recovery, find factory reset. All this will do is put your phone back to factory defaults. All your contacts are automatically on your gmail, and will sync to your phone as soon as you sign in with it after your factory reset
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Tried this too. I ended up rooting it yesterday using the revolutionary method, hoping that flashing a custom rom could possibly fix the corrupted file or w.e could be causing this, but nothing. This is ridiculous, is it possible that it could be a hardware defect?? If I ever get it booted again, ill post the hardware specs.
Thanks once again,Don.
Update:
currently I managed to get Myn's twopointtwo ROM functioning properly for the time being at least.
Software:
android 2.2
baseband 2.15.00.05.02
kernel 2.6.32.17
hardware 003

Device rebooting over and over

I was checking my phone to see if there was a way to Sim unlock the phone from the service menu and once I didn't find the menu needed I was about to exit the service menu. As I was exiting the service menu I believe I turned something on or off not. Now my phone Note 4 AT&T reboots over and over. Any ideas what could have change or what I need to do to correct the issue?
Thanks
Creed9090
Well, pull the battery put it back in and hold volume up, power and the home button, once the screen comes on release the power button only. Use the volume keys to navigate and go to clear cache and hit power once, let it do its thing and than reboot the phone. If that doesn't work follow the above instructions and instead of clear cache do a factory reset.
Tried both wiping cache and factory reset. After factory reset, the phone tries to apply the android updates but doesn't finish as the rebooting is still occurring.
Creed9090 said:
Tried both wiping cache and factory reset. After factory reset, the phone tries to apply the android updates but doesn't finish as the rebooting is still occurring.
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If it's under warranty take it back and get a new one.
I tried turning on art and it kept rebooting but that's not what you did. Anyways maybe try flashing a the stock firmware through odin? Or down kies and there may be a repair mode

Touch screen not responsive after reboot

So my PIxel XL locked up (of course) and I had to soft reset it to come back. This time, however, the touch screen is 100% non responsive. Fingerprint is fine, other buttons are fine, but no touch screen. It happened to be in the middle of Play updates when it locked up - that may be related to the problem.
Anyway, I was going to try and reboot into safe mode,but I cant seem to get it into safe mode without a way to actually turn it off other than another reset, which just boots it again. I got it into recovery mode once but all I could do was reboot.
I;m reasonably savvy with the various tools, but since I can't unlock it I'm not sure where to go next.
And of course I absolutely need a working phone for work (and everything else in the world....) :crying:
Help?
mikeprachar said:
So my PIxel XL locked up (of course) and I had to soft reset it to come back. This time, however, the touch screen is 100% non responsive. Fingerprint is fine, other buttons are fine, but no touch screen. It happened to be in the middle of Play updates when it locked up - that may be related to the problem.
Anyway, I was going to try and reboot into safe mode,but I cant seem to get it into safe mode without a way to actually turn it off other than another reset, which just boots it again. I got it into recovery mode once but all I could do was reboot.
I;m reasonably savvy with the various tools, but since I can't unlock it I'm not sure where to go next.
And of course I absolutely need a working phone for work (and everything else in the world....) :crying:
Help?
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Factory reset.
toknitup420 said:
Factory reset.
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It sounds like his phone won't power off though. How do you get to the bootloader menu when holding down the power button automatically does a soft reboot of the phone? He might need to let the battery drain so the phone actually shuts off before he can get to the bootloader menu to do a factory reset.
Literally ALL android devices can be forced to shutdown or to restart in a similar fashion to pc's. literally just hold the power button.
In the pixels case, holding the power button for 15 consecutive seconds will force the phone to reboot.
press and hold power, start counting to 15, as soon as your about to hit 15 seconds go ahead and mash down the volume down button with it. this should get you into fastboot where you can access recovery or fastboot flash a image.
jhs39 said:
It sounds like his phone won't power off though. How do you get to the bootloader menu when holding down the power button automatically does a soft reboot of the phone? He might need to let the battery drain so the phone actually shuts off before he can get to the bootloader menu to do a factory reset.
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This causes a full reboot on my current and previous pixel, not a soft reboot, ive used this method to save my arse many times. i hold it down, and it restarts all the way to the unlocked bootloader screen
I had a situation where as soon as the phone booted i would get all sorts of errors that prevented me from using the phone or even accessing the power menu, and this is the savior.
possibly try holding it more than 15 seconds? maybe let it cycle twice before attempting to enter fastbppt

My phone won't automatically boot

Hello
I power off my phone every night.
Since a few days, sometimes I can't reboot it with the simple power button, I have to use the fastboot combo (power - vol dwn) and press start to reboot.
Then the phone just act as usual...
What can be the point?
Thanks in advance.
(Sometimes all is good.)
dd66 said:
Hello
I power off my phone every night. Since a few days, I can't reboot it with the simple power button, I have to use the fastboot combo (power - vol dwn) and press start to reboot. Then the phone just act as usual... What can be the point? Thanks in advance.
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Is your bootloader unlocked, rooted? If so, fastboot flash a full factory image removing the -w switch from flash-all.bat. If that doesn't fix it (or your bootloader is locked), the next step would be to reset the phone to factory from Recovery (FDR).
I suspect a wonky bootloader too.
Are you using TWRP? Maybe it did not install correct to both slots.
Phone is one week old and full stock (I opened the box myself)
dd66 said:
Phone is one week old and full stock (I opened the box myself)
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I too have noticed this. If I turn off the phone through the power button and then press it to restart, nothing happens. I also have to do the combo to restart and it takes a few seconds. It's frustrating. I'm on December stock rooted with Elemental Kernel.
Sent from my [device_name] using XDA-Developers Legacy app
dd66 said:
Hello
I power off my phone every night.
Since a few days, sometimes I can't reboot it with the simple power button, I have to use the fastboot combo (power - vol dwn) and press start to reboot.
Then the phone just act as usual...
What can be the point?
Thanks in advance.
(Sometimes all is good.)
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Click to collapse
I have noticed a couple of times (after doing a full power down) that I will have to hold the power button in for about 8 seconds to get it to boot. That is definitely longer than the normal couple of seconds that it takes after a hard power down. I honest do not know how frequently it actually happens since ~99% of the time I use reboot instead of power down/power up. I only fully power it down if I am going to remove it from the case to clean it. I too am on December stock, rooted (Magisk 18 installed using TWRP .img only) and Elemental kernel via the Elemental app auto-installer.
Just wondering if you have held the power for a while as opposed to vol down/power combo.
I have experienced this many times. When I perform a "restart", it just goes to a black screen. Disappointed in this phone.
dd66 said:
Phone is one week old and full stock (I opened the box myself)
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Because you are stock and locked your choices are limited. I would do a factory data reset from recovery mode. If that did not fix the problem immediately I would be on the phone with Google getting a replacement. That or unlock the bootloader now which would also reset the device. The idea is to rule out a hardware defect while your phone is still new.

Verizon LG G8 Startup issues

About a month ago I shut my G8 down overnight while I charged it. The next morning when I pushed the power button to to turn it back on it would not turn on. I kept pushing the power button trying to get it to power up. After about 10 minutes of no luck my wife found info on line to hold the volume down and power button to force it to boot up. I did that and it started back up, but like an idiot I did a power down and restart to see if the phone fixed it's self, which it did not so I had to do the volume down & power button to get it to boot back up. A few week later when I forgot about the start up issue I powered down the phone and when I went to boot it back up it would not work with out doing the volume down & power button. So I started looking online for other people with the same issues and one forum I read suggested to get in to the recovery menu and wipe the cache. When I did that I got a screen saying error with an image of an android laying down, then the phone booted up. the only operation issue I have notice with the phone is it seem like the battery is draining a little faster since this issue started. I had the same startup and cache wipe issue when I tried it today. I am running stock software (G820UM10h) with October 2019 security software, Phone is not rooted. Does any one have any idea of what it is doing?
Huskerseth said:
About a month ago I shut my G8 down overnight while I charged it. The next morning when I pushed the power button to to turn it back on it would not turn on. I kept pushing the power button trying to get it to power up. After about 10 minutes of no luck my wife found info on line to hold the volume down and power button to force it to boot up. I did that and it started back up, but like an idiot I did a power down and restart to see if the phone fixed it's self, which it did not so I had to do the volume down & power button to get it to boot back up. A few week later when I forgot about the start up issue I powered down the phone and when I went to boot it back up it would not work with out doing the volume down & power button. So I started looking online for other people with the same issues and one forum I read suggested to get in to the recovery menu and wipe the cache. When I did that I got a screen saying error with an image of an android laying down, then the phone booted up. the only operation issue I have notice with the phone is it seem like the battery is draining a little faster since this issue started. I had the same startup and cache wipe issue when I tried it today. I am running stock software (G820UM10h) with October 2019 security software, Phone is not rooted. Does any one have any idea of what it is doing?
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Have you done a factory reset from settings yet?
antintin said:
Have you done a factory reset from settings yet?
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I have not tried that yet. will I lose my Apps and saved info on my phone with a factory reset?
Huskerseth said:
I have not tried that yet. will I lose my Apps and saved info on my phone with a factory reset?
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Go to settings, search backup, use the LG backup. Then connect to computer with file transfer (which should be automatic) then navigate to the LG BACKUP folder and move the file in it to your desktop. After resetting, move it back in to the LG BACKUP folder and restore from settings. I know it sounds complicated, but it really isn't; you only have to click like 4 buttons
antintin said:
Have you done a factory reset from settings yet?
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It looks like factory reset did it. Thank you!
antintin said:
Go to settings, search backup, use the LG backup. Then connect to computer with file transfer (which should be automatic) then navigate to the LG BACKUP folder and move the file in it to your desktop. After resetting, move it back in to the LG BACKUP folder and restore from settings. I know it sounds complicated, but it really isn't; you only have to click like 4 buttons
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Thank you for this. It save me a ton of time setting my phone back up!

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