Yesterday I got notification from Motorola Update Services about system update version OCXS27.1.4 (Android security updates November 1 2018). I download but it fails to install. [Software updated unsuccessful - Sorry, there was a problem updating your Moto Z². No changes were Made. √ OK]
I bought the phone second hand used so dunno it's history . I didn't root my phone it does not have an unlocked bootloader everything is official but still I can't update the phone I have factory data reset it also.Can you guys please help.My phone carrier is T- mobile and when I buy the phone it was T-MOBILE locked I live in Pakistan . Please help
You can use Lenovo Moto Smart Assistant. All of phone from USA cannot check update when leaving this country. We all have to use LMSA. It takes more time but seems quite safe. Good luck!
mr_5kool said:
All of phone from USA cannot check update when leaving this country.
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Click to collapse
That's not so! All US phones have a normal OTA update in Ukraine and Russia.
This may be if changes were made to the system. For example, the replaced logo.bin.
https://forum.xda-developers.com/z2-force/how-to/how-to-return-to-stock-sprint-t3694783
ilia3367 said:
That's not so! All US phones have a normal OTA update in Ukraine and Russia.
This may be if changes were made to the system. For example, the replaced logo.bin.
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Click to collapse
I dont know what happened. But, of course, my ATT's logo was changed. Some others' phones did not.
When new update comes, I'll flash origin logo and try checking. Thanks buddy!!!!
And one problem more, it always fail when checking system update for my ATT. And also the Sprint before. The replacement of logo.bin may cause this. I'll check later.
I flashed the origin logo, but nothing happened. Still error when checking system update.
Related
Hey everyone.
I'm running on completely Stock 5.1.1 OK1 on my Note 4 and just recieved the official MM OTA update last night. Due to my phone having a lot of junk and being laggy I decided to flash the official firmware from any external method to have a clean install of the os. I heard about Samsung Kies which makes a back up of your phone and installs the latest os, I installed and backed up my phone last night but it didn't seem to give me an update on the os, it said "This is the latest version" (5.1.1 COK1).
My main concern about this is. I've bought this phone from Pakistan (used phone but in brand new condition) and I'm currently living in Malaysia and I have no idea who was the previous owner of this phone. In Kies it shows the phone number different than what I have (maybe its the Sprint phone number?).
What if my carrier is locked by having a clean install? Or any sort of other related issue occurs.
Please take some time to enlighten the facts from your knowledge, will highly appreciate it.
Regards.
waiting for official release bro. If rom is released on sammobile, see the icon kies highlighted on the right.
zincbros said:
waiting for official release bro. If rom is released on sammobile, see the icon kies highlighted on the right.
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Yeah but you totally missed my question here.
Its not that I don't want to do some research myself, I'm a student and I'm busy most of the time. So if anyone can take out their precious time to answer my question I'd really appreciate the help.
If you're concerned about your phone or sim getting lock..you can just use galaxy tools apk v3.1.5 & then upgrade the apk to v3.1.8 & it will unlocked it for you... but i doubt it will lock you down... maybe you can just try to back your rom completely & restore if any issues encounter
it's dependent on the way that they unlocked the phone, someone in vietnam has been locked after updated the phone, but my phone was not.
zincbros said:
it's dependent on the way that they unlocked the phone, someone in vietnam has been locked after updated the phone, but my phone was not.
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Click to collapse
And I have no idea how my phone was unlocked, I just bought it like this. I can see the Sprint phone number on Samsung Kies maybe I should write an email to Sprint asking them to unlock it using that Sprint phone number?
I have a ATT branded Moto Z2 with a Cricket SIM. I got the phone in late november, and it came with Android 7.1.1 with the June 1 SPL. I know that ATT has released several updates, the latest in December with the November 1st SPL,
but everytime I check for updates it says that my phone is up-to-date.
So far I tried to check for updates after a factory reset, and also tried to do an OTA update with an old ATT SIM in it. Nothing seems to be working.
I have posted on the lenovo support page but so far I have not got any answer. I am not the guy that has to have the latest software running, but the updates fixed the BlueBorne security hole...
Othat than using a Cricket SIM, the phone is stock, not rooted.
has anybody encountered the same problem? Thank you
So I have two Tmobile versions of this phone. one rooted/unlocked, one not. I am also having a problem with receiving OTA. Mine stock device is on an August Security patch and there have been two released patches since then. I just got off the phone with both motorola and tmobile and they are both useless. I explained over and over that i wasn't calling about the oreo release, that i was calling about ANY updates and they couldn't get that through their head. Further, tmobile states they haven't released an 8.0 ota which we all know is false since several people on this forum have received it.... very frustrating. I may have to unlock my stock device if I ever want an actual update.
ululi said:
I have a ATT branded Moto Z2 with a Cricket SIM. I got the phone in late november, and it came with Android 7.1.1 with the June 1 SPL. I know that ATT has released several updates, the latest in December with the November 1st SPL,
but everytime I check for updates it says that my phone is up-to-date.
So far I tried to check for updates after a factory reset, and also tried to do an OTA update with an old ATT SIM in it. Nothing seems to be working.
I have posted on the lenovo support page but so far I have not got any answer. I am not the guy that has to have the latest software running, but the updates fixed the BlueBorne security hole...
Othat than using a Cricket SIM, the phone is stock, not rooted.
has anybody encountered the same problem? Thank you
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Click to collapse
Chrisy8s said:
So I have two Tmobile versions of this phone. one rooted/unlocked, one not. I am also having a problem with receiving OTA. Mine stock device is on an August Security patch and there have been two released patches since then. I just got off the phone with both motorola and tmobile and they are both useless. I explained over and over that i wasn't calling about the oreo release, that i was calling about ANY updates and they couldn't get that through their head. Further, tmobile states they haven't released an 8.0 ota which we all know is false since several people on this forum have received it.... very frustrating. I may have to unlock my stock device if I ever want an actual update.
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Click to collapse
At least the T-Mobile versions can be rooted. As far as I know, the ATT cannot as of yet.
theres only been one update since august and thats a fixed august. the other being the oreo update thats available now
if you would like to update your phone we have the ota updates and can get you updated without unlocking your bootloader just let me know [email protected] on hangouts
Chrisy8s said:
So I have two Tmobile versions of this phone. one rooted/unlocked, one not. I am also having a problem with receiving OTA. Mine stock device is on an August Security patch and there have been two released patches since then. I just got off the phone with both motorola and tmobile and they are both useless. I explained over and over that i wasn't calling about the oreo release, that i was calling about ANY updates and they couldn't get that through their head. Further, tmobile states they haven't released an 8.0 ota which we all know is false since several people on this forum have received it.... very frustrating. I may have to unlock my stock device if I ever want an actual update.
Click to expand...
Click to collapse
What OTA for Tmobile? Mine has NCX26. 7 as stated in Tmobile support site, I do know that OCX oreo release is suppose to be live but support site doesn't show it andy phone hasn't gotten it.
Found a way to get it to download updates.
So, after wasting my time with Motorola and ATT so-called "technical support", I decided to try something: I rebooted the phone in recovery mode (VOlume down + Power button) and put it in recovery mode. Rebooted from recovery mode, and bingo, it downloaded the next update (September SPL). It now shows "background installation..." in progress. Hopefully this is going to be the solution.
I did the update manually using the file nash_opx 27.109-34_subsidy-DEFAULT_regulatory-DEFAULT_CFC. Xml. zip and it worked perfectly.
djsboy said:
I did the update manually using the file nash_opx 27.109-34_subsidy-DEFAULT_regulatory-DEFAULT_CFC. Xml. zip and it worked perfectly.
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Click to collapse
I think I may have found the right recipe. The trick is to check for updates while NOT on WiFi. So move away from WiFi coverage, but still within Cell coverage, with Data on. Check for updates. It will say that an update is available and will be download when within WiFi range. Move back to where you have WiFi, and bingo, it will start downloading. I did it twice yesterday afternoon, once to go from the Sept to the Oct SPL, and then from the Oct SPL to the Nov SPL, which is the last available update according to the ATT page. All of this with my Cricket SIM. WHy this works is beyond my pay grade to figure out. I will eagerly wait for the next update to be posted to see if this trick works consistently. Again,
this seems to work with my ATT branded phone.
My ATT Z2 force, starting from last evening (1/24/2018), kept getting security update, from September, 2017. Then this morning, October 2017 and November 2017. Does this mean we are going to get Oreo update soon ?
So I've had my Moto zforce 2 for 3 days now. We're is the Oreo update ? T-Mobiles site says it was released Dec 22nd ?
lcc014 said:
My ATT Z2 force, starting from last evening (1/24/2018), kept getting security update, from September, 2017. Then this morning, October 2017 and November 2017. Does this mean we are going to get Oreo update soon ?
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Click to collapse
Dude..Let us know when u get Oreo update....So am I
Anyone on TMobile receive the ota update ?
There are issues with calling and sms on the T-Mobile variant. The update has been pulled while they sort out the issues.
Well that makes sense why I'm not seeing it then.
I am still not able to get the AT&T update past June. I tried the reboot into recovery and nothing. Is there a way to manually install the update from an SD card which would allow for OTA updates in the future?
TheLooq said:
There are issues with calling and sms on the T-Mobile variant. The update has been pulled while they sort out the issues.
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Click to collapse
Good. On my account we got 2 of them for Christmas. A few days after Christmas, one of them updated to Oreo. At this point, the Galaxy S7 Edge on our account could not hear the Z2 Force. Went through everything with T-Mobile support including network settings reset, factory resetting both the Samsung and Motorola phones. Didn't fix it. Meanwhile, the Z2 Force that was still on Nougat was fine. A few days later, it also updated to Oreo, and now neither Z2 Force can be heard on the Samsung. I hope they get this mess cleaned up soon since it's been a month.
It seems to be only between those two phones. Until the next update/patch is released, the workaround is to disable VoLTE in call settings on the z2.
Got AT&T update to 8.0.0 this morning.
I received notice of the Tmobile Oreo update, downloaded it, but cannot install it. It only says something went wrong and didn't install the update. I have the bootloader unlocked and Magisk installed. I followed the instructions for Magisk dual partition updates. I uninstalled Magisk using Restore Images and did not reboot. I went to System Updates and downloaded the update again. It never went to Security Update Installing, step 1. I am on Magisk v 16.0 which passes the SafetyNet check, ctsProfile: true and basicIntegity: true. At this point, should I completely uninstall Magisk, flash the OreoFlashAll.zip or the NASH_TMO_C_OCX27.109-36_subsidy-TMO-regulatory-DEFAULT_CFC.xml.zip? Or something different?
lcc014 said:
Got AT&T update to 8.0.0 this morning.
Click to expand...
Click to collapse
Let us know if you lose the animated home button as I did after the At&t update. I asked the question in the room and no one answered. Hopefully I didn't break any rules by asking here. Thank you.
Sent from my Moto Z (2) using Tapatalk
Hi,
I bought my Honor 8 pro last november and i haven't got any OTA updates since then.
I'm still on DUK-L09C432B185. System updates is telling me there are no update as well as the HiCare app. It wouldn't let me download the full package either.
Firmware finder is telling me that there have been several updates since B185.
Do I still need to wait or is there something wrong? Living in the Netherlands btw if it matters. Phone is still stock so no root or whatever.
Is it carrier locked? Might be a carrier thing? Not so usual around the EU (thankfully) but thats what I come up with.
Otherwise, it should have had updates indeed.
It's (afaik) not locked to a carrier. Bought the phone myself (was not part of a subscription). Using it with a sim only from Tele2.
Already tried updating without sim card. No luck: still no updates available.
Got an update to DUK-L09 8.0.0.360(C432) in the meantime .
I contacted Huawei support and he told me my IMEI is authorised for a couple of updates (including Android 8) but could not explain why I was not receiving it. He advised me to send my phone in for repair.
Before doing that I decided to give firmware finder a shot. That worked! Even got a prompt for an update to 362 now.
Rubene01 said:
Got an update to DUK-L09 8.0.0.360(C432) in the meantime .
I contacted Huawei support and he told me my IMEI is authorised for a couple of updates (including Android 8) but could not explain why I was not receiving it. He advised me to send my phone in for repair.
Before doing that I decided to give firmware finder a shot. That worked! Even got a prompt for an update to 362 now.
Click to expand...
Click to collapse
The same mishap happened to me as well. Got no update since a minor OTA update that shipped with the phone which dated back to October 2017 I think. Mine is C675 (Indian) unit. Firmware Finder resolved it for me as it did for you. It's a pity how Honor handles its update distribution amongst other software related issues.
btw, how's your battery back up post Oreo update if I may ask?
Weird indeed.
I think my overall battery life improved but it's a bit hard to tell since I charge it in the car very often (Android Auto).
Yours?
Hello, today i recived an LG G7, but it has firmware brand (TIM)
I was wondering if I changed the firmware with another one, would I get the automatic updates via ota?
Thanks
I bought a TIM branded device, flashed stock 10k OPEN kdz and I don't think the OTA is working
i have the same issue, someone can help?
frenkio said:
Hello, today i recived an LG G7, but it has firmware brand (TIM)
I was wondering if I changed the firmware with another one, would I get the automatic updates via ota?
Thanks
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Click to collapse
I also had tim and when I switched to no brand I stopped receiving ota and also lg bridge no longer updates my phone. I now use LGUP every time there is an update and do a manual upgrade. The lg bridge update log says the phone fails an imei test so I believe there's no other way to update for me and probably for you too.
Sneppahtihs said:
I bought a TIM branded device, flashed stock 10k OPEN kdz and I don't think the OTA is working
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Click to collapse
I bought G7 TIM branded and I flashed EU open kdz. Even though I dont see any branded apps or stuff, in software info I still see 10q-222-01. Do u know how to make it EU Open?
torrat95 said:
I bought G7 TIM branded and I flashed EU open kdz. Even though I dont see any branded apps or stuff, in software info I still see 10q-222-01. Do u know how to make it EU Open?
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Click to collapse
That's the same thing mine is showing, isn't 10q open?
Sneppahtihs said:
That's the same thing mine is showing, isn't 10q open?
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Click to collapse
If it was pure open stock, it shouldn't show that "222-01" thing in software info. It should be "EUR-XX". And I can't make it that way. I'm wondering if anybody achieved it.
Same issue..received a Tim branded G7 so installed GBR open firmware from LG fan now all good no branding just no OTA UPDATES..Anyone know of a fix for this save flashing every new update.?
Any help/information much appreciated....
I’m going to try and flash the Italy open rom if there is one...see if that makes any difference..
What is the Italy code? Is it ITC?
So i flashed a few open firmwares..ITC and GBR open latest ones and earleir releases and none would OTA update only flashing back to origanal TIM firmware did it update OTA.
So its put up with branding etc and get all ota updates or flash a EU open firmware and keep doing this with every update.
frenkio said:
Hello, today i recived an LG G7, but it has firmware brand (TIM)
I was wondering if I changed the firmware with another one, would I get the automatic updates via ota?
Thanks
Click to expand...
Click to collapse
No, only with hands through lgup
So is there any way for users to istall an open F.W so you don’t have network branding or bloatware
And still receive the OTA updates?and security patches
I know it don’t really make a massive difference but the branding and boot screen really winds me up for some reason..
I could send device back as I purchased in the uk thinking it would be a uk phone but it’s Italian..still says LG-G710EM so I guess it’s the Euro variant..
guys, for LMG710EM which firmware should i flash to remove brand?
thanks in advance
opetany said:
guys, for LMG710EM which firmware should i flash to remove brand?
thanks in advance
Click to expand...
Click to collapse
Any that’s an open for your regional area...
Be aware if you do this you will no longer receive OTA updates.
I'm asking because i'm fresh in this topic (and generally in android) and i prefer to ask before i do something wrong.
Yes, i know that i will no longer receive OTA updates what is quite logic, but manual update via LGup isn't a big problem for me. Just less convenience.
So, for Poland, firmware G710EM10q_00_OPEN_EU_OP_1219.kdz should be okay, yes? and one more question, the process of updating via LGup looks like normal firmware updating (keeping the configuration and data) or like clean firmware flashing?
opetany said:
I'm asking because i'm fresh in this topic (and generally in android) and i prefer to ask before i do something wrong.
Yes, i know that i will no longer receive OTA updates what is quite logic, but manual update via LGup isn't a big problem for me. Just less convenience.
So, for Poland, firmware G710EM10q_00_OPEN_EU_OP_1219.kdz should be okay, yes? and one more question, the process of updating via LGup looks like normal firmware updating (keeping the configuration and data) or like clean firmware flashing?
Click to expand...
Click to collapse
Yes that’s an okay firmware for Poland and yes LGUP wipes and gives clean install each time I’ve used it..there maybe a way to upgrade once you have initial new firmware as you don’t want issues so clean install is best to start then investigate upgrade for next time.
When should 9.0 roll out? the G8 already released with it...
mikelt89 said:
When should 9.0 roll out? the G8 already released with it...
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Click to collapse
Christmas maybe.?
sas007 said:
Yes that’s an okay firmware for Poland and yes LGUP wipes and gives clean install each time I’ve used it..there maybe a way to upgrade once you have initial new firmware as you don’t want issues so clean install is best to start then investigate upgrade for next time.
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Click to collapse
Everything went well, thanks for your help!
Hi guys. I got a G8 from a friend whose friend's dad is a radio tower engineer for AT&T that got this phone early. It's a prerelease phone (says "not for sale") on the back, and it comes with software that is seemingly far behind what shipped with the public version of the device. It's Android 9 with the December 2018 security patch, SW version G820UM04b. This version is pretty buggy and doesn't have some features like air motion. It seems like the initial software release for the public phone was G820UM10g.
Whenever I try updating the device, it just says the software is already up to date. I've done more factory resets and tried more tricks than I can even recount. Got a fresh new SIM card. Called AT&T and got them to manually push the update to my IMEI (which is correctly registered), waited a day for the update. Tried LG Bridge but it's incompatible with AT&T devices. Looked for kdz files online for the AT&T version that I can flash using LGUP, but there's no AT&T files available (pls tell me if anyone knows of any out there).
I'm at my wit's end guys. Anyone have any ideas as to how I can get this phone updated? I'm realizing that I really took the ability to just unlock and flash my old OnePlus for granted
Where do you live ?
Mobile AT&T only support to update OTA if you live in US !
minhthien0711 said:
Where do you live ?
Mobile AT&T only support to update OTA if you live in US !
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Click to collapse
Sorry, forgot to clarify that. I live in the USA and I use AT&T.
On the face of it it's not looking good. There aren't any KDZs for ATT as standard, and you can't update OTA - one thing to check here is the S/N field, pre-production LG phones are usually missing this, which is usually why OTAs don't work.
However, pre-production devices can, sometimes, be cross-flashed. You could try using LGUP to flash a more recent US unlocked build. It is likely to give you the IMPL lock / mismatch / crossflashing not allowed error, but it's worth a shot.
If that doesn't work, your best bet will be to ask your friend's dad to take it in to work (when he can...) for whoever looks after devices for his team to flash it to production as a favour.