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hi all!
i have received my desire the day before yesterday and am so far pretty pleased with it, only one thing slightly worries me:
i use a wi-fi connection. at some times everything works fine, the browser's loading fast and the market works. but then, without any reason, there seems to be a data connection problem, the handset can't access the internet in all programs whatsoever. the weird thing is, the wi-fi connection is still fully up and running. some time later, it starts working again.
i experienced this issue in the standard browser as well as the dolphin one and also tested it once over 3g. nothing changes.
anyone having a solution or did i just receive a faulty device?
cheers,
superior
Yeah I get that if I'm on 3g nothing works market browser etc but if I'm on 3g+ it works fine. This happens every 10 minutes on average for me and its annoying
i have searched every possible threads and browsed Google for hours to find for a solution. but i couldn't find any. i have a stable WiFi connection,yet, my whatsapp messages are delayed.( they are not delayed if i am using mobile data). if i send a msg now it takes forever to send it.moreover if someone send me a messsage , i receive it lately,probable 3,4 messages together. i have also noticed that my WiFi do not stay active when i use whatsapp.probably this is the reason my messages do not get sent instantly. the two small arrows in the WiFi bars disappears.which means data are not being sent or received.i have to open the play store or browse the internet to make the connection active. why is it that when i use whatsapp the WiFi connection becomes inactive but when i browse,WiFi is healthy? is there any way that i can force WiFi to stay active and connected when i am using whatsapp?or is it possible to increase the priority of whatsapp to use the max WiFi strength just like browsers and play-store? i really can don't care about battery if i can use whatsapp properly.is there any modded whatsapp apk which can force max wifi to stay active etc etc... i am really frustrated. any help is highly appreciated.
p.s: i have changed kernels, from Franco to trinity than Franco again, unchecked "avoid poor WiFi connections", set WiFi sleep policy to "never"
Sounds more like a problem with your WIFI router then the phone itself. Have you tried to reboot your router?
WIFI High performance widget might help you to keep the WIFI alive when screen off.
Playstore link: Here
Herman76 said:
Sounds more like a problem with your WIFI router then the phone itself. Have you tried to reboot your router?
WIFI High performance widget might help you to keep the WIFI alive when screen off.
Playstore link: Here
Click to expand...
Click to collapse
i hope it helps.i will report if the problem persists.thanks for helping
well..its not helping.still the msgs get delayed in sending and receiving.i have to browse the internet to send a msg.only then the msgs get sent... helpless here
Have you tried with other Wi-Fi networks?
Swype'ed on my CM10 Galaxy Nexus
mohaimed said:
i have searched every possible threads and browsed Google for hours to find for a solution. but i couldn't find any. i have a stable WiFi connection,yet, my whatsapp messages are delayed.( they are not delayed if i am using mobile data). if i send a msg now it takes forever to send it.moreover if someone send me a messsage , i receive it lately,probable 3,4 messages together. i have also noticed that my WiFi do not stay active when i use whatsapp.probably this is the reason my messages do not get sent instantly. the two small arrows in the WiFi bars disappears.which means data are not being sent or received.i have to open the play store or browse the internet to make the connection active. why is it that when i use whatsapp the WiFi connection becomes inactive but when i browse,WiFi is healthy? is there any way that i can force WiFi to stay active and connected when i am using whatsapp?or is it possible to increase the priority of whatsapp to use the max WiFi strength just like browsers and play-store? i really can don't care about battery if i can use whatsapp properly.is there any modded whatsapp apk which can force max wifi to stay active etc etc... i am really frustrated. any help is highly appreciated.
p.s: i have changed kernels, from Franco to trinity than Franco again, unchecked "avoid poor WiFi connections", set WiFi sleep policy to "never"
Click to expand...
Click to collapse
Did you tweak the Wifi parameters with your custom kernels (low latency mode)? Have you tried flashing back stock kernel to see if that fixes the issue?
not yet. but my question is if the wifi network was the problem then my brothers htc one x running ics and galaxy tab running gingerbread should also face this problem in whatsapp,ryt? but they dont.is it the rom i am using?do u think getting back to stock might help? any recommendations? i love xenon
I know exactly what you're talking about because I experience it as well. It doesn't matter what ROM, (stock, CM10, PA etc) kernel, (stock, Franco, Trinity etc) or what WiFi network I'm on (work, home, coffee shop etc) but whenever I'm on WiFi my messages in WhatsApp are delayed when the application isn't open. I've basically concluded it's the app itself that has a problem with WiFi. I have no fix, I just keep hoping that the next update will fix it.
The developer website isn't very helpful either. Basically suggesting not to use WiFi if the other fixes they suggest don't work.
http://www.whatsapp.com/faq/en/android/20887936
glitchexe said:
I know exactly what you're talking about because I experience it as well. It doesn't matter what ROM, (stock, CM10, PA etc) kernel, (stock, Franco, Trinity etc) or what WiFi network I'm on (work, home, coffee shop etc) but whenever I'm on WiFi my messages in WhatsApp are delayed when the application isn't open. I've basically concluded it's the app itself that has a problem with WiFi. I have no fix, I just keep hoping that the next update will fix it.
The developer website isn't very helpful either. Basically suggesting not to use WiFi if the other fixes they suggest don't work.
http://www.whatsapp.com/faq/en/android/20887936
Click to expand...
Click to collapse
but how come the other users of jellybean are not facing this problem?
mohaimed said:
but how come the other users of jellybean are not facing this problem?
Click to expand...
Click to collapse
No idea unfortunately
I know it was running fine for me on ICS, but I noticed it changed after JB. I run the version of WhatsApp offered directly from the website which I think is different from the Play Store, so I don't know if it was a version change, or something specific to JB.
If I know I'm going to be using WhatsApp I stay off WiFi. Not ideal, but it's the only thing I've done that's "fixed" it.
mohaimed said:
not yet. but my question is if the wifi network was the problem then my brothers htc one x running ics and galaxy tab running gingerbread should also face this problem in whatsapp,ryt? but they dont.is it the rom i am using?do u think getting back to stock might help? any recommendations? i love xenon
Click to expand...
Click to collapse
If you always had this problem since the day you bought the phone and on stock (not sure if you flashed a custom ROM right on the first day you owned it), probably not. But if whatsapp worked fine before and the problem was introduced after flashing a custom ROM/kernel, I'd say returning to stock will probably fix it.
Petrovski80 said:
If you always had this problem since the day you bought the phone and on stock (not sure if you flashed a custom ROM right on the first day you owned it), probably not. But if whatsapp worked fine before and the problem was introduced after flashing a custom ROM/kernel, I'd say returning to stock will probably fix it.
Click to expand...
Click to collapse
i have not tried using whatsapp in stock.i will probably try that.i will flash android revolution hd.thats based on stock,ryt? i will report soon.thanks for ur concerns
went stock. but the problem persists... is it a problem with whatsapp or jellybean???
mohaimed said:
went stock. but the problem persists... is it a problem with whatsapp or jellybean???
Click to expand...
Click to collapse
I've used whatsapp since day 1 I have my gnex. No issues whatsoever, not on ICS nor on JB. I also don't see this forum flooded with people complaining about whatsapp, so I'd say it's a specific problem linked to your whatsapp account and/or phone.
Petrovski80 said:
I've used whatsapp since day 1 I have my gnex. No issues whatsoever, not on ICS nor on JB. I also don't see this forum flooded with people complaining about whatsapp, so I'd say it's a specific problem linked to your whatsapp account and/or phone.
Click to expand...
Click to collapse
how can it be a problem in my whatsapp account?. and i would like to believe that its not a problem with the phone.if it was a problem with the phone than i guess other apps should face it too. dnt kno what to do
mohaimed said:
how can it be a problem in my whatsapp account?. and i would like to believe that its not a problem with the phone.if it was a problem with the phone than i guess other apps should face it too. dnt kno what to do
Click to expand...
Click to collapse
Beats me. However, with millions of users and billions of messages sent per day, things obviously can go wrong. Try contacting whatsapp support.
Petrovski80 said:
Beats me. However, with millions of users and billions of messages sent per day, things obviously can go wrong. Try contacting whatsapp support.
Click to expand...
Click to collapse
i agree things can go wrong.but not everyday.probably i will contact whatsapp support
I've used Whatsapp for a very long time, previously on an HTC Desire S and now on my GNex GSM and never had issues.... I'm on stock JB rom but I've tried several others with diff kernels and no probs whatsoever. Until today. Faced the exact same prob as the OP described (whatsapp msg's go thru or come very late on wifi but do so fine on 2G/EDGE - however everything else works just fine re gtalk msg's/browsing etc and whatsapp works fine too on my brother's SGS3 on wifi).
Was going nuts googling about it when my brother informed me that he'd changed the home ISP and now our wifi router was pumping out access from a new ISP's modem. So I tried switching back to the old ISP to test (swapped the cable modem that connects to our wifi router) and whatsapp works fine again. Then my brother switched back to the new ISP's modem and same problem for me on whatsapp! So we factory reset the router after upgrading it's software to latest from the manufacturers website and now, finally, whatsapp works fine for me on both ISP's modems.
Maybe you can try messing with your router (factory reset or look thru its settings or try another ISP input just to test?), maybe it will help. It's a strange issue though. (FWIW my router's a cheap one by TENDA and my phones wifi sleep policy is set to always on).
Guiding.God said:
I've used Whatsapp for a very long time, previously on an HTC Desire S and now on my GNex GSM and never had issues.... I'm on stock JB rom but I've tried several others with diff kernels and no probs whatsoever. Until today. Faced the exact same prob as the OP described (whatsapp msg's go thru or come very late on wifi but do so fine on 2G/EDGE - however everything else works just fine re gtalk msg's/browsing etc and whatsapp works fine too on my brother's SGS3 on wifi).
Was going nuts googling about it when my brother informed me that he'd changed the home ISP and now our wifi router was pumping out access from a new ISP's modem. So I tried switching back to the old ISP to test (swapped the cable modem that connects to our wifi router) and whatsapp works fine again. Then my brother switched back to the new ISP's modem and same problem for me on whatsapp! So we factory reset the router after upgrading it's software to latest from the manufacturers website and now, finally, whatsapp works fine for me on both ISP's modems.
Maybe you can try messing with your router (factory reset or look thru its settings or try another ISP input just to test?), maybe it will help. It's a strange issue though. (FWIW my router's a cheap one by TENDA and my phones wifi sleep policy is set to always on).
Click to expand...
Click to collapse
it helped..my brother changed those settings.i reverted it and nowwhatsapp is fine.. u r the maaannnn!!!!
mohaimed said:
it helped..my brother changed those settings.i reverted it and nowwhatsapp is fine.. u r the maaannnn!!!!
Click to expand...
Click to collapse
I knew it was something with the router
Swype'ed on my CM10 Galaxy Nexus
so, I've read around here on the XDA forum about problems with wifi connectivity where we have full bars for wifi but they are gray and you are not getting out. many describe my situation but I've not seen any real solutions...
my problem is that I can connect to my wifi router without issue but then a random amount of time later, sometimes fairly quickly and sometimes it's hours later, I will pick up the phone and see full bars but they are gray and I'm not getting out. I can try opening a terminal window and pinging the gateway/dns servers and can't even reach the gateway.
things I have tried:
- turned off MAC filtering on the wifi AP
- switched from a 5 GHZ wifi on the AP to 2.4 GHZ net on the AP and vice versa
- manually set the phone wifi preference to one or the other (5 or 2.4)
- battery pull on the phone
- delete network settings for my AP and reconfigure
I have not yet tried a static IP config on the phone but I can easily try that... {edited to add} well, I tried static config and that didn't help at all...
one other tidbit of info, I have a work Blackberry with wifi and it never loses wifi connectivity so this is a problem unique to my Nexus.
I'm running Cyanogen 10.0.0-toro and no, I haven't tried a full wipe and reload yet.
thoughts or suggestions?
I'm not trying to threadjack here, but I just wanted to share my experiences.
I've been have the exact same thing happen to my phone (Nexus maguro). I've tried every JB rom I could find, several different kernels and my wifi eventually always goes grey on me. All network activities stop. I'm back on stock everything right now and it still happens.
It happens on my home wifi as well as work wifi.
I'm about to puttstock ICS on my phone and try that out for a couple days.
Anyway, good luck with your problems, i'm going to follow this thread in hopes you'll get a solution that may help me.
If I do figure anything out i'll post back.
jrmacarthur said:
I'm not trying to threadjack here, but I just wanted to share my experiences.
I've been have the exact same thing happen to my phone (Nexus maguro). I've tried every JB rom I could find, several different kernels and my wifi eventually always goes grey on me. All network activities stop. I'm back on stock everything right now and it still happens.
It happens on my home wifi as well as work wifi.
I'm about to puttstock ICS on my phone and try that out for a couple days.
Anyway, good luck with your problems, i'm going to follow this thread in hopes you'll get a solution that may help me.
If I do figure anything out i'll post back.
Click to expand...
Click to collapse
seems that this is a topic that has been posted on a bit over time with no real single culprit or fix. I'll post back if I figure anything out... I know in the Cyanogen thread, I saw info that stated that the MAC address of the phone was changing and I'm going to try and determine if that is happening to mine.
I have the same issue. Sometimes even when i pick up the phone, if i look fast enough i see that the Wi-Fi bars weren't even there! Thats only 1 out of 5 times though. The other time its usually just grey bars. Sometimes it actually will click back and they'll flash to blue and grey 2-3 times and then go solid blue. Then sometimes like you, they'll stay grey. I've tried everything too...reverting to stock, Different kernels, ROMs, routers, static IP, 2.4 or 5ghz, full auto mode. The only fix that makes it a little more reliable, is using Wi-Fi PM Fast. But even that, is not reliable. I'd say its about 50% reliable then, for a huge sacrfice in battery life. For me i've noticed this started to happen with 4.2. Before that i never had a problem. All other devices though no problem. My Nexus 7 is just fine. But the galaxy nexus, no matter what router or where i am, the Wi-Fi is totally unreliable. For me, it happens within 2 minutes that it will disconnect most times. Then 1 in 10 times it'll be fine for 10 hours.
In all honesty, i've given up. Just come to deal with it. Use mobile networks when i'm not needing to download. I can download files and stream music just fine too. If there is traffic going through, it never disconnects. But when its just sitting there without traffic, it disconnects, or, loses connection to google servers i should say.
well that's not good to hear...
I installed stock 4.0.4 a couple days ago and have not had my wifi go grey on me yet.
Sent from my Galaxy Nexus using Tapatalk 2
jrmacarthur said:
I installed stock 4.0.4 a couple days ago and have not had my wifi go grey on me yet.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
yeah, I love Cyanogen so not willing to go back to stock... waiting for them to finish 10.1 and I guess I'll see how it behaves then.
Hi all,
Just to say that I have the same problem. I have been upgraded from ICS to 4.2 and nothing had happened but I had to downgrade to 4.1.1 (AOKP Build 4) due to other issues and after that I started notice the WiFi problem.
At first I thought it was when the screen went off, but I has happened with screen on too. I have to turn WiFi off and the back on to connect properly again, very annoying.
As I said I started noticing this after I downgraded, but then again, I had used AOKP 4.1.1 before without this issue. I think that it is time to change my phone :/
tgeery said:
so, I've read around here on the XDA forum about problems with wifi connectivity where we have full bars for wifi but they are gray and you are not getting out. many describe my situation but I've not seen any real solutions...
my problem is that I can connect to my wifi router without issue but then a random amount of time later, sometimes fairly quickly and sometimes it's hours later, I will pick up the phone and see full bars but they are gray and I'm not getting out. I can try opening a terminal window and pinging the gateway/dns servers and can't even reach the gateway.
things I have tried:
- turned off MAC filtering on the wifi AP
- switched from a 5 GHZ wifi on the AP to 2.4 GHZ net on the AP and vice versa
- manually set the phone wifi preference to one or the other (5 or 2.4)
- battery pull on the phone
- delete network settings for my AP and reconfigure
I have not yet tried a static IP config on the phone but I can easily try that... {edited to add} well, I tried static config and that didn't help at all...
one other tidbit of info, I have a work Blackberry with wifi and it never loses wifi connectivity so this is a problem unique to my Nexus.
I'm running Cyanogen 10.0.0-toro and no, I haven't tried a full wipe and reload yet.
thoughts or suggestions?
Click to expand...
Click to collapse
I'm on Muzzy 4.2.2 and I'm currently having the same problem. It's not a new problem since I remember having it months ago (disabled my phone's WiFi because I kept missing emails and other notifications - grew tired of dealing with it). I thought it was my router, so I swapped it with a newer one recently, but it carried forward (old router was TRENDnet Draft N and the new one is ASUS RT-N66U).
I would like to know how to properly troubleshoot this problem.
I'm glad I didnt have to create a thread for this. I have been facing this problem quite a lot. I can confirm that WiFi works absolutely fine until 4.1.2, whether it is stock or CM10 (I havent tried the other ROMs yet). I have faced this problem only from 4.2. It still exists on 4.2.2. Happens on all the ROMs I have tried till now including CM10.1 nightly as well as the stock factory image.
When the phone is sleeping, it seems to lose WiFi connectivity and when woken up, the WiFi bars is grey though it is full. If I am very lucky, it will turn blue automatically. Most of the times, I have to switch WiFi off and back on for it to connect properly.
Anyone knows the root cause for this? In case this has been discussed in any other thread?
subhramani said:
I'm glad I didnt have to create a thread for this. I have been facing this problem quite a lot. I can confirm that WiFi works absolutely fine until 4.1.2, whether it is stock or CM10 (I havent tried the other ROMs yet). I have faced this problem only from 4.2. It still exists on 4.2.2. Happens on all the ROMs I have tried till now including CM10.1 nightly as well as the stock factory image.
When the phone is sleeping, it seems to lose WiFi connectivity and when woken up, the WiFi bars is grey though it is full. If I am very lucky, it will turn blue automatically. Most of the times, I have to switch WiFi off and back on for it to connect properly.
Anyone knows the root cause for this? In case this has been discussed in any other thread?
Click to expand...
Click to collapse
have you posted this information over in any of the threads where the developers are working such as Cyanogen in an effort to bring this issue to the forefront for more visibility?
I have had those wifi problems with every android version and rom I had on my GNex as far as I can remember.
Sometimes it will be able to reconnect but sometimes I have to disable and re-enable wifi to get it back.
I too thought that it might have been my crappy router as I have had multiple problems with it over the years (some Linksys router).
This is really annoying because it won't receive any e-mails until I randomly decide to have a look at my phone. :/
Fabur87 said:
I have had those wifi problems with every android version and rom I had on my GNex as far as I can remember.
Sometimes it will be able to reconnect but sometimes I have to disable and re-enable wifi to get it back.
I too thought that it might have been my crappy router as I have had multiple problems with it over the years (some Linksys router).
This is really annoying because it won't receive any e-mails until I randomly decide to have a look at my phone. :/
Click to expand...
Click to collapse
trust me, I understand your frustration... some days, I can go almost all day without loosing wifi data throughput and other days it won't last 10 minutes without going to gray bars.
unfortunately, no one is sharing any fixes which tells me that no one has a good handle on the problem.
Same issue for me on stock Android 4.2.2. Leave WiFi on overnight and when I wake up its connected to WiFi but gray bars...
Sent from my Galaxy Nexus using xda premium
The update to 4.2.2 drivers have fixed all WiFi issues for me. For the first time since 4.1 I can now use WiFi optimization now. And WiFi is fully reliable.
tgeery said:
so, I've read around here on the XDA forum about problems with wifi connectivity where we have full bars for wifi but they are gray and you are not getting out. many describe my situation but I've not seen any real solutions...
my problem is that I can connect to my wifi router without issue but then a random amount of time later, sometimes fairly quickly and sometimes it's hours later, I will pick up the phone and see full bars but they are gray and I'm not getting out. I can try opening a terminal window and pinging the gateway/dns servers and can't even reach the gateway.
things I have tried:
- turned off MAC filtering on the wifi AP
- switched from a 5 GHZ wifi on the AP to 2.4 GHZ net on the AP and vice versa
- manually set the phone wifi preference to one or the other (5 or 2.4)
- battery pull on the phone
- delete network settings for my AP and reconfigure
I have not yet tried a static IP config on the phone but I can easily try that... {edited to add} well, I tried static config and that didn't help at all...
one other tidbit of info, I have a work Blackberry with wifi and it never loses wifi connectivity so this is a problem unique to my Nexus.
I'm running Cyanogen 10.0.0-toro and no, I haven't tried a full wipe and reload yet.
thoughts or suggestions?
Click to expand...
Click to collapse
same thing happened to me on toroplus sourcery 5.1, after trying everything i could think of and talking to one of the devs, i finally did a fresh download of rom and gapps. wiped cache,wiped dalvik, factory reset, wipe system, deleted android folder off of storage then installed the fresh download of rom and gapps and its been working great for me since. hope this helps.
M3drvr said:
The update to 4.2.2 drivers have fixed all WiFi issues for me. For the first time since 4.1 I can now use WiFi optimization now. And WiFi is fully reliable.
Click to expand...
Click to collapse
Can you elaborate on this? I've flashed 5 different modems and still get this problem... it happens to my cell service bars, as well. Would love to know what the cause is.
aqcon said:
Can you elaborate on this? I've flashed 5 different modems and still get this problem... it happens to my cell service bars, as well. Would love to know what the cause is.
Click to expand...
Click to collapse
i just know ever since moving to a 4.2.2 kernel that has the 4.2.2 drivers my wifi has been stable. I know there was a post in the anarkia thread with the ak kernel that had the drivers. but i believe most any 4.2.2 kernel would have them implemented. i do have the newest bootloader and radio too. but i know as soon add i got the 4.2.2 drivers all issues were resolved wifi wise. of course i think if you have a 4.2.2 kennel you'll have them.
M3drvr said:
The update to 4.2.2 drivers have fixed all WiFi issues for me. For the first time since 4.1 I can now use WiFi optimization now. And WiFi is fully reliable.
Click to expand...
Click to collapse
I'm looking forward to that update - I've been watching the Cyanogen threads for when I think the 10.1 has matured enough to become my daily driver... good to know you've had positive results!
Temporary solution
me facing same issues , Solution would be to use an app called wifi fixer by zanish-g1 from the play store ...
it worked for me !! :good:
I am having a problem with the wifi in my house and my Verizon Note 4. Some apps load very slow such as YouTube, Inbox/Gmail, Instagram, and Google play music for example won't play music at all. I also sometimes don't get hangouts notifications on time. Fairly often I have to open the actual conversation thread for the messages to show up. The weird thing is other apps seem to work flawlessly; Falcon Pro, Reddit Now, Pandora and Google Plus all work with no issues at all.
It gets even more frustrating....
My nexus 7 (2013) and my girlfriends HTC One (M8) work fine connected to the same wifi network.
The issues on my Note 4 all go away when connected to the wifi at my girlfriends house or when on 4G at home.
This leads me to believe the Note 4 just doesn't like my wifi here at home. I feel like I have tried EVERYTHING... Forgotten the wifi connection, made sure all the advanced wifi settings are correct, reset my router, I have even factory reset my phone but nothing has changed.
If anyone has any ideas please help. It will be greatly appreciated!!!
koonrat45 said:
I am having a problem with the wifi in my house and my Verizon Note 4. Some apps load very slow such as YouTube, Inbox/Gmail, Instagram, and Google play music for example won't play music at all. I also sometimes don't get hangouts notifications on time. Fairly often I have to open the actual conversation thread for the messages to show up. The weird thing is other apps seem to work flawlessly; Falcon Pro, Reddit Now, Pandora and Google Plus all work with no issues at all.
It gets even more frustrating....
My nexus 7 (2013) and my girlfriends HTC One (M8) work fine connected to the same wifi network.
The issues on my Note 4 all go away when connected to the wifi at my girlfriends house or when on 4G at home.
This leads me to believe the Note 4 just doesn't like my wifi here at home. I feel like I have tried EVERYTHING... Forgotten the wifi connection, made sure all the advanced wifi settings are correct, reset my router, I have even factory reset my phone but nothing has changed.
If anyone has any ideas please help. It will be greatly appreciated!!!
Click to expand...
Click to collapse
I also have some wifi issues. I can maintain connection with the wifi, however, the connection 'degrades' after the a couple of seconds to minutes and after the phone goes to sleep. I tried the following:
1. Airplane mode on and off
2. forgetting wifi and resigning in
3. rebooting
4. factory reset
5. router firmware update (Verizon fios Actiontec m1424wr).
No success... I've connected to other wifi sources (at verizon store, public restaurants, and mobile hotspots) and it would maintain a reliable connection like usual.
I'm getting a replacement Note 4 from Verizon. If that doesn't fix it I don't know what will...
koonrat45 said:
I am having a problem with the wifi in my house and my Verizon Note 4. Some apps load very slow such as YouTube, Inbox/Gmail, Instagram, and Google play music for example won't play music at all. I also sometimes don't get hangouts notifications on time. Fairly often I have to open the actual conversation thread for the messages to show up. The weird thing is other apps seem to work flawlessly; Falcon Pro, Reddit Now, Pandora and Google Plus all work with no issues at all.
It gets even more frustrating....
My nexus 7 (2013) and my girlfriends HTC One (M8) work fine connected to the same wifi network.
The issues on my Note 4 all go away when connected to the wifi at my girlfriends house or when on 4G at home.
This leads me to believe the Note 4 just doesn't like my wifi here at home. I feel like I have tried EVERYTHING... Forgotten the wifi connection, made sure all the advanced wifi settings are correct, reset my router, I have even factory reset my phone but nothing has changed.
If anyone has any ideas please help. It will be greatly appreciated!!!
Click to expand...
Click to collapse
This probably won't solve your WiFi problem, but maybe while you are at home you can use the "download booster" function? If you have unlimited data, of course, because it will use your 4G if I'm not mistaken(?) s:
After trying numerous things I finally received my replacement Note 4. Turned it on and connected... no wifi issues at all. This meant that it was not an issue with my router and instead isolated to the actual phone itself.
Very happy that this worked, though unfortunately it isnt the quickest fix. I suggest turning it in for a replacement if all else fails
Let me start by saying that this issue only occurs when I'm using Wi-Fi and none of these exist while using my cell data.
While I am on Wi-Fi I experience issues with the play store such as images not loading even though I can browse and search with no issue. Also, when I click install to download an app it will say downloading for about 2 minutes before it actually starts downloading. While I am using the browser it is almost impossible to get a page to load. If I toggle my Wi-Fi it will temporarily resolve the browser issue, but not my issue with the play store.
The ONLY thing that I have managed to do to resolve all these issues was to use an app on the play store that changes my DNS without needing to be rooted. I believe it works by using a VPN.
A few other things to add... I have 3 other Android phones, 1 Android Tablet, and an Android TV that have absolutely no issues with my Wi-Fi. I have tried changing all kinds of settings on my router, toggling all the different settings in my phone's Advanced Wi-fi settings, Factory reset, and running in safe mode all with no success in fixing my issues. My phone is also fully updated and I just recieved it in the mail yesterday... according to the date that was on my phone, it was built this month.
EDIT: I finally solved the issue by turning off IPv6 on my router and now everything works great. This still doesn't explain why my other devices were fine, BUT I did notice that the "Google Connectivity Services" app wasn't installed on my phone and it never asked me to install it so that may have been the problem all along... I'll have to test it out and see if my device works if I re-enable IPv6.
EDIT 2: I turned IPv6 back on and it appears that the Google Connectivity Services app doesn't do anything to fix the issue, though I didn't try restarting my device.
If you connect to a 2.4 GHz network, do you have the same issues? Others are having wifi issues too, here: http://forum.xda-developers.com/htc-10/help/wifi-issues-htc-10-weak-signal-fail-t3368165
I've noticed that 2.4 is more consistent (but obviously slower) than 5 GHz.
2.4: https://drive.google.com/open?id=0ByvK5ngdexuyMzZDMF93dWh4OUE
5: https://drive.google.com/open?id=0ByvK5ngdexuySGZNblhkWEFRTUk
https://drive.google.com/open?id=0ByvK5ngdexuybHVBcFA3bHRDckU
There's always a dip, so it probably stops transferring any data for part of the test. This doesn't happen on any other devices, and nothing else is using bandwidth.
Sorry, I forgot to mention that it happens on both 2.4 and 5 Ghz.
Sounds you might have DNS issues at home. Have you tried it on some other network? I know it's a bit weird, but I have seen similar problems which were related to DNS (perhaps buggy router firmware?). to your case.
I tried changing DNS settings on my router, but it doesn't explain that none of my other devices have issues. I finally solved the issue by turning off IPv6 on my router and now everything works great. This still doesn't explain why my other devices were fine, BUT I did notice that the "Google Connectivity Services" app wasn't installed on my phone and it never asked me to install it so that may have been the problem all along... I'll have to test it out and see if my device works if I re-enable IPv6.