For months I have hardly problems with this android.process.acore has ended message in my cm11 rooted fire phone installed nano GAPPS (but even with other versions of GAPPS the Problem stayed the same). I have no idea what to do any more, flashed and backuped everything again and again, deleted and restored the contact-datas the way it is discussed in many forums. The problem disappears while disabeling the contact-storage, but this way I cannot use my Fire Phone for phoning from the contacs anymore much less using contacts in Whatsapp . The problem seems to come along with WhatsApp and Facebook and its Messenger, but once installed the problem android.process.acore does not disappear when uninstalling these programs. Anyone got an idea? Thanks a lot for your help!
That's strange, has there been any recent updates to your phone?, i don't know how long you've been on cm11 but amazon recently stopped supporting Facebook who also owns whatsapp. I know someone on stock whose messenger and whatsapp stopped working and the tech on mayday had to relay that to them. Idk if they stopped support through an update or some other means since I haven't been on stock for a very long time. My advice would be to take a logcat and post the issue in the cm11 thread if you can
<romario3600> Thanks for yor advice. I've been with CM 11 from the very beginning and I don't really remember when the problem started, might be like half a year before.. That's weird, for any reasons that android. access. accore disappeared now after uninstalling both facebook and its messenger. Didn't know that the support stopped and this might have caused it. I got a solution now with a third party facebook version by apache. It's working well until I found a solution for my problem.
I have still no idea...
Now the android.process.acore is happening again. I uninstalled all the apps (facevook and it's messenger) that caused the malfunction. Now I got another app called Immonet that claimed the same rights with synchronisation owitg contact data. I uninstalled this app with all data and even wiped the old folders. But the error promt does not disappear anymore I did not find anything all over the net anyone having the same problems that I do.. Anyone got an idea how to solve this one out? I'm so much disappointed,hardly thinking of buying another phone but I like this fire phone with CM11 a lot.
ticklisheye said:
Now the android.process.acore is happening again. I uninstalled all the apps (facevook and it's messenger) that caused the malfunction. Now I got another app called Immonet that claimed the same rights with synchronisation owitg contact data. I uninstalled this app with all data and even wiped the old folders. But the error promt does not disappear anymore I did not find anything all over the net anyone having the same problems that I do.. Anyone got an idea how to solve this one out? I'm so much disappointed,hardly thinking of buying another phone but I like this fire phone with CM11 a lot.
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Click to collapse
As a last resort if you have the time and effort to put in, id say revert to stock and do a factory reset the normal way using the fire phone's recovery. That should at least ensure that everything is wiped and back to default. After that try downloading and installing CM11 again, don't cut any corners where you might have to wonder if something went wrong. Once the systems boots properly try installing the play store as well as messenger and whatsapp and see how things go from there. avoid rooting the device until you are sure things work
I got another completely new fire phone, rooten CM11 now from the latest FireOS 4.6.1..1. and at the beginning everything worked fine up to now. Now I got the same android.process.accore message again on this completely different device. As this problems is not very common I got now the idea that it might have anything to do with the synchronisation of google contact and it's permission management with these programs that have the rights to read sync the contact storage. But no idea ehat it might be exactly. A while ago I deleted all my contacts on the Google server. Is it possible that the synchronisation got a problem now with my different devices that were once registered on the server with not always having the very same telephone directories? How to solve it if my venture is right?
I just solved this (I hope, so far so good) on my Sony Xperia Z2 tablet. I cleared data on any and every app that had anything to do with Contacts. I went right down the list in All Apps. If it used contacts, I cleared it. That meant Gmail and Hangouts, Messenger, etc.
Before I did this, I tried to write an email and litterally had the error with every single letter. Since I did this, I haven't seen it once. I wrote out an email address on a draft email and posted 2 posts (this will be the third) here. No error yet!
Not an expert. Just a user and fellow acore victim, sharing what worked for me. Though I have been in tech support for 17 years (just more of a Windows PC tech really).
Gabrielle
I will check this out on the weekend when there's some time for me doing so. Will tell you if it worked.
Problem syncing contacts
I’m having a heck of a problem trying to get my new Galaxy Watch (46 mm/non-LTE) to properly sync my contacts. I first realized that I had a problem when I tried to use Bixby to place a call from the watch. Sometimes I woul get the message “contacts syncing” . Sometimes I would get the message that the contact was not found.
I tried resetting the watch and the Samsung Wear app but that didn’t work. I read that turning off Bluetooth and trying to sync over Wi-Fi helped. However, I cannot tell if that is really helping. Some contacts do work while others (most) do not.
It would help to understand from what source the watch gets the contacts. For example does the watch attempt to sync with my Samsung account? Does it attempt to sync with the contacts that reside in the phone memory?
On my phone, I have the contact app set up such that it only displays my Google contacts and I use my Google account as the storage location. I wonder whether that is the problem and if I should somehow either save everything to my Samsung account or save everything physically to the phone.
Naturally, Samsung customer support was worse than useless. The first person I spoke to had me do the hard reset and when that did not work told me to take the watch to a local Service Center. I tried speaking to another support representative today. This one insisted that the Watch would not dial contact numbers from Bixby because it was not LTE.
Any insights?
Hi! It may seem stupid, but give it a try if you haven't already.
In the Galaxy wearable app, go to the tab 'settings' and then 'Applications'. Scroll down till you find the contacts and then check in the settings from where the contacts are synced. The default should be from the phone, so try changing to your google account.
If you already did this, then I don't know for now.
I have purchased the Pro version but I'm still not able to place a phone call (the app says something like "I can't make calls yet", same as the non-paid version. Tried to uninstall and reinstall but it didn't work.
Galaxy Watch 3, Italian language.
All,
Today I received the firmware update for my Note10+ that contains the OneDrive integration. As I already have an Office365 subscription with 1Tb storage in OneDrive, I wanted to move there for backup. However, when I go through the Microsoft account linking part (enter Microsoft account, password, security code, password again), the app returns to the initial welcome screen with a message: server fault, please try again later.
Anyone else who has this error, or were you able to link the Samsung Cloud to Onedrive yet?
I have the exact same problem
i got the beta UI today and i was able to log in on first try. unlocked 10+ . already had onedrive. i use the microsoft authenticator and i had no issues .
Anyone with this problem fixed it yet? @Kruxarn, @marctronixx, any of you use 2 step verification on your Microsoft account?
gschot said:
Anyone with this problem fixed it yet? @Kruxarn, @marctronixx, any of you use 2 step verification on your Microsoft account?
Click to expand...
Click to collapse
Problem not solved.
Yes, i use two-step verification with my Microsoft Account.
I can try without two-step verification and report back.
Update:
it works without two-step verification.
Kruxarn said:
Update:
it works without two-step verification.
Click to expand...
Click to collapse
Cool, thanks for testing. Does it still work when you turn it back on after the connection is made?
gschot said:
Cool, thanks for testing. Does it still work when you turn it back on after the connection is made?
Click to expand...
Click to collapse
Yes!
Kruxarn said:
Yes!
Click to expand...
Click to collapse
Thanks for your feedback! I will try soon, as I have reported the issue with Samsung as well. I'll wait for their response before disabling/re-enabling the 2 factor auth.
Gerco
Seriously, what a disaster... Here my journey with the Samsung Support team...
- I initially made a call explaining the problem. The support agent told me that the integration is not active yet. I explained that a specific extra firmware was released in the Netherlands, explicitly reporting this feature in the release notes, so it would really surprise me if it was not available. The support agent then told me that the tech person was unavailable, but that they would call me back, the same day.
- I never received the call back, so I logged a question via Samsung Members. I got a response on that, telling me I had to send a screenshot and a log file (after enabling high level debug logging) on help.content.samsung.com
- I made a screenshot, but the log that was mentioned in a standard log enable procedure was not present on my phone, so I sent them again a clear description of the error, with a screenshot of the error, and a screenshot of the logs that were present, together with the question which of the logs shown they would need.
- This request was immediately answered that the samsung tech dept was going to look into it.
- Then I received an answer on the support site, telling me I had sent an invalid log file, and attached was the same procedure which was incorrect. I then looked for the 'reply' button. But wait.... THAT IS NOT PRESENT! You can only pose one question on which you receive an answer, but a customer is not able to reply to the thread again. No case numbers, whatever, to reference the question.
- So I called the support desk again, referring to the question on the support site. The response of the agent: "Unfortunately we can't see that, can you explain your problem please?" I then told her that Samsung first promised to call me back, which they didn't, and I told them that my problem description with the question about which logs to be sent, was not read at all (trust me, I am a tech guy, I know all about problem descriptions and logs) and I received a default reply instead. The support agent responded, "but we are not allowed to call back". After a few more words, she told me, "please hold on", and I thought I was put on hold.
- BUT NO! The agent actually put me back in the queue, as she probably did not want to talk to me anymore! So I ended up with another support agent, who I had to explain the problem again from start. I was again told that the tech person was not available. I asked if he could call me back when he was, but again it was confirmed that Samsung support is not allowed to call customers... Like WTF... They can't call back people who bought their most expensive flagship phones?? The support agent then advised me to call the Account department. I asked if she could transfer me, but of course, she could not.
- So I called the Account department. I AGAIN eplained the problem, and the Account guy told me that that made sense, as the Onedrive service is not available in Europe yet. I again explained that Samsung explicitly released a separate additional firmware update with this feature in the release notes. He told me that he would email me some information and when I have received the information, I could call back and I would directly speak to the person who knew all about it.
- At this point I was so pissed by how this went, I disabled the two-step authentication on my Microsoft account, and I could indeed connect to Onedrive!!! The only problem now is that the Settings give an error when backed up.
- But I decided to give them one more call to see how they would respond. And I indeed got the person on the line who her colleague referred to earlier. She told me she had sent me an email telling me what log to send. When I asked her the time and date of that email, she mentioned a time which was half an hour before I even created the request. As I own the email server on which the email should be delivered, I could check the logs there, and no email was received at that moment. She did mention the name of the log file though. However, a log file I have, that mostly resembles what was requested, was in a Gear folder and contains mainly logging about the Gear services. At this moment I told her that the problem was fixed by temporarily disabling the two step verification on the Microsoft account, and I asked her if the service was indeed unavailable in Europe, as her colleague told me. She told me that the service should be available.
Conclusion:
On all ways of contacting Samsung, there is no way in responding on a reply, whether it is in Samsung Members, on the support site, or via email. One answer from Samsung should apparently be enough, and Samsung actually does not want to talk to customers (as one of the agents just transferred me away). The support staff tells me there is no way to get in direct touch with the tech staff. There are no procedures for complaints, they are not allowed to call back customers...
When you look at how Samsung exposes their support (via Samsung Members, Facebook Chat, phone, etc.) it looks as they go the extra mile for their customers, but when you actually talk to them, you end up in a non-flexible inefficient non-motivated support maze....Way to go, for flagship fans....
Ok... I'm a little more calm now...
My apologies for my rant....
please, who migrated samsung cloud to onedrive could confirm if the files appear on windows 10 PC in the default system folders or backups appear in another specific folder? I have Xbox shared with a friend and I don't want him seeing my cellphone stuff on his Xbox ... Can the vault be set up to save things on it?
Big Boss said:
please, who migrated samsung cloud to onedrive could confirm if the files appear on windows 10 PC in the default system folders or backups appear in another specific folder? I have Xbox shared with a friend and I don't want him seeing my cellphone stuff on his Xbox ... Can the vault be set up to save things on it?
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Click to collapse
I got OneDrive connected (I did not want to say 'working'), but I can't find any backup related items in the standard OneDrive folders, except that the Gallery sync can go there (but only from internal memory, not from SD card). The only thing I notice is that when going to the Samsung Cloud settings page, various links go to the OneDrive app instead of Samsung folders.
gschot said:
I got OneDrive connected (I did not want to say 'working'), but I can't find any backup related items in the standard OneDrive folders, except that the Gallery sync can go there (but only from internal memory, not from SD card). The only thing I notice is that when going to the Samsung Cloud settings page, various links go to the OneDrive app instead of Samsung folders.
Click to expand...
Click to collapse
Exactly, my sync was not working, I removed everything and redo the sync and returned to normal, really only appears in windows the gallery photo folder, the other things that backs up (files) does not appear, anyway I stopped sharing My Microsoft account with a friend on Xbox, I didn't want him seeing my photos and videos on his console.
I disabled this option and just went back to old fashioned Onedrive with camera upload.
Since 2011 I have had all my photos automatically backed up to the Camera Roll folder but with Samsung integration it puts photos in Samsung Gallery folder and no option to change that I can see.
I want to continue with my photos in the same Camera Roll folder and not have them go somewhere else and have to manually move them.
Sent from my SM-N975F using Tapatalk
Does it use an app folder or need full access to the entire OneDrive account?
OneDrive for Business
I have an Office 365 account which includes 1 TB of storage in OneDrive. When I try to enble "link Samsung Account with Microsoft account" within the Samsung cloud app, and enter my Microsoft username/email its says no such account exists. I had this problem using the OneDrive app on my Windows 10 desktop computer as well, but I solved that by deleting the OneDrive app that comes pre-installed on Windows 10 and installing the OneDrive for Business app. I could then sign in and backup to OneDrive on my desktop computer. Now on the phone, I have no problem signing into my account with the actual OneDrive app that came pre-installed on the Note 10+. That app lets me enter my Office 365 account username/email and on the OneDrive app, but not on this linking page for Samsung cloud. Any ideas on a workaround would be appreciated.
gschot said:
All,
Today I received the firmware update for my Note10+ that contains the OneDrive integration. As I already have an Office365 subscription with 1Tb storage in OneDrive, I wanted to move there for backup. However, when I go through the Microsoft account linking part (enter Microsoft account, password, security code, password again), the app returns to the initial welcome screen with a message: server fault, please try again later.
Anyone else who has this error, or were you able to link the Samsung Cloud to Onedrive yet?
Click to expand...
Click to collapse
I finally managed to get the connection working. It turned out that you can only connect using Microsoft's own Authenticator app. Using auth codes from third party apps give problems.
However, I ran into another issue. It turns out that the gallery sync to OneDrive does not support files > 1Gb. I had some video's I recorded, and they did not get synced. Samsung's response was: upload them manually to the OneDrive folder and they show up in the Gallery. But come on...
Hi to all. I am trying to connect Samsung cloud with one drive on my Samsung Galaxy S10e. The problem is that I have enabled two factor authentication on my Microsoft account and when I am doing all the steps the app keeps asking me for my password after the verification and it cannot pass that page and i cannot connect . If i disable the two factor authentication on my Microsoft account the app works well, but when I re-enable the two factor authentication after the login the app keeps saying that there is a problem and it cannot sync. Any ideas?
GiannisPrentzas said:
Hi to all. I am trying to connect Samsung cloud with one drive on my Samsung Galaxy S10e. The problem is that I have enabled two factor authentication on my Microsoft account and when I am doing all the steps the app keeps asking me for my password after the verification and it cannot pass that page and i cannot connect . If i disable the two factor authentication on my Microsoft account the app works well, but when I re-enable the two factor authentication after the login the app keeps saying that there is a problem and it cannot sync. Any ideas?
Click to expand...
Click to collapse
I have the exact same issue.
I am using Note 10+
Sent from my SM-N975F using Tapatalk
maskr said:
I have the exact same issue.
I am using Note 10+
Sent from my SM-N975F using Tapatalk
Click to expand...
Click to collapse
Hi I found a solution that works!!!!
Download the Microsoft authentication app. Remove other 2FA app from your Microsoft account and keep only the Microsoft authentication app.
Do a reset on one drive app on your phone (delete data from this app) and the re connect one drive using Microsoft authentication app.
Then connect you phone to your computer and copy all of your photos from your computer to the dcim folder on your phone.
Then move or delete the photos and videos from the Samsung gallery folder on your computer. Don't let any other files inside there. Let the phone make the sync.
There is a problem though. Samsung cloud cannot sync files like *.mov. Then check which files aren't sync. You can convert the files with your phone later by editing them within the gallery app.
Sorry for my bad English.
Hope it helps
A good friend of mine passed away last October and his Wife is trying to unlock his phone to see if there is any last messages or pictures she does not have. His phone is disconnected and has been off and not received an OST update since at least October 10 2019.
Here are a few idea's / things I have tried
1] Reached out to a friend that works at google and offered to provide a death certificate but was told under no circumstances would they unlock his account.
2] Tried to recover his gmail login because I have access to his secondary email account but he never used the google account to send emails so no idea what login his account is even under.
What I am looking for is any additional ideas or suggestions. I found a tool called Dr. Fone that sounds like it might be able to remove the PIN without wiping his phone. Has anyone used this app before and had luck? Are there any other ideas or workarounds I am not thinking of?
Thanks in advance
Dan
Unless the wife can remember his pin or his google account password you're likely out of luck. You might as well try the Dr. Fone software, though I've never heard of it, especially as Google will not help anyone for security reasons.
Curious
I can sometimes brake into my password in my cell by trying over a few times and causing a glitch, just try until it has an error. Also by any chance did she ever use a regular computer at her phone login or maybe send someone an email so you can at least get the address? If you can find the address it is usually pretty easy to get a password so if she had written it or sent an email or anything that is a great start.
You would have more luck with the Google in reality...starting here: https://support.google.com/accounts/troubleshooter/6357590?hl=en#ts=6357650