Good Morning.
my device ASUS ZENFONE 2 ZE551ML
I was updating it to Android M. I downloaded the package from official website. and was upgrading it via SD card.
the phone was 100% charged. once it reached the ANDROID logo (installing update), it automatically rebooted.
and since then it would restart, installing update and back to reboot.
I booted in recovery mode and tried applying the update from there and there also it reboots.
So I decided to Flash the phone, I downloaded all drivers, all files, everything that is needed.
but whenever I connect the phone to my computer, it just shows USB device unrecognized.
I have tried
>Installed Universal ADB driver
>google USB drivers
>Intel drivers
>intel iSOC driver
>ASUS driver
>Replaced the cable twice
Please help to solve the issue of "unrecognized USB device"
patel yash said:
Good Morning.
my device ASUS ZENFONE 2 ZE551ML
I was updating it to Android M. I downloaded the package from official website. and was upgrading it via SD card.
the phone was 100% charged. once it reached the ANDROID logo (installing update), it automatically rebooted.
and since then it would restart, installing update and back to reboot.
I booted in recovery mode and tried applying the update from there and there also it reboots.
So I decided to Flash the phone, I downloaded all drivers, all files, everything that is needed.
but whenever I connect the phone to my computer, it just shows USB device unrecognized.
I have tried
>Installed Universal ADB driver
>google USB drivers
>Intel drivers
>intel iSOC driver
>ASUS driver
>Replaced the cable twice
Please help to solve the issue of "unrecognized USB device"
Click to expand...
Click to collapse
take a look here i had a similar situation and this guide helped me
https://forum.xda-developers.com/zenfone2/general/guide-clean-pc-drivers-reinstall-adb-t3148941
Related
My HTC one x running cyanogen mod kitkat 4.4
whenever i connect my phone my computer is unable to recognise the device
I've tried everything uninstalled the drivers but nothing works
the device is not recognised in fastboot mode also.
pls help me resolve this issue.
try using a different usb cable. reinstall drivers, a genuine htc usb cable should work. try this as well (worked for me): http://adbdriver.com/downloads/
also in your device manager, check if there is "android phone" with yellow triangle. right click it and update driver manually
If reinstalling drivers fails, and you need to get to stuff stored on it, you could try and mount the storage in your recovery (CWM or TWRP) and get stuff off.
Hi!
Got a problem with my Note II.
First, think my phone is softbricked, that's how all started
So i follow a guide here in XDA.
But i can't connect to my phone.
i have installed SAMSUNG USB DRIVERS, restart my computer and so on. when i connect i got - Unknown USB Device (request for device description failed)
u have tried on my pc with 2 different cabels, one of them av NOTE 4 original cabel and the second a noname cabel.
I have also tried on my laptop, same there.
Tried install KIES to get usb drivers there, but nothing
But in ODIN i got "ADDED!", but fails when i du the recovery from XDA thread.
I neither got my device in devicelist in ADB.
i can start into ODIN MODE.
But when i start my phone i got "Firmware upgrade encountered an issue. PLease select recovery mode in Kies & try again.
is my phone totaly bricked?
sorry if my english is bad!
Same problem
madebyme said:
Hi!
Got a problem with my Note II.
First, think my phone is softbricked, that's how all started
So i follow a guide here in XDA.
But i can't connect to my phone.
i have installed SAMSUNG USB DRIVERS, restart my computer and so on. when i connect i got - Unknown USB Device (request for device description failed)
u have tried on my pc with 2 different cabels, one of them av NOTE 4 original cabel and the second a noname cabel.
I have also tried on my laptop, same there.
Tried install KIES to get usb drivers there, but nothing
But in ODIN i got "ADDED!", but fails when i du the recovery from XDA thread.
I neither got my device in devicelist in ADB.
i can start into ODIN MODE.
But when i start my phone i got "Firmware upgrade encountered an issue. PLease select recovery mode in Kies & try again.
is my phone totaly bricked?
sorry if my english is bad!
Click to expand...
Click to collapse
the thing with mine is that it doesnt connect at all. Only opens as Storage and SDcard.
Hi!
I need help with my phone - Asus Zenfone 2 (ZE551ML).
I'm stuck at a USB icon screen. No more Recovery Menu and no more bootloader.
I tried installing the Intel Soc USB Driver but my Windows 8 64bit Enterprise laptop won't install it.
BTW, my phone reboots on it's own. Doesn't matter if it's hooked to the charger or laptop. It reboots everytime.
Is there any hope left on this phone?
Under Device Manager, all I see is the Moorefield and no matter how I try installing drivers it won't.
Please help.
Try diferent pc and flash fastboot.img and recovery.img should be fine.
OMG, your phone cannot enter bootloader ???
bantoy said:
Hi!
I need help with my phone - Asus Zenfone 2 (ZE551ML).
I'm stuck at a USB icon screen. No more Recovery Menu and no more bootloader.
I tried installing the Intel Soc USB Driver but my Windows 8 64bit Enterprise laptop won't install it.
BTW, my phone reboots on it's own. Doesn't matter if it's hooked to the charger or laptop. It reboots everytime.
Is there any hope left on this phone?
Under Device Manager, all I see is the Moorefield and no matter how I try installing drivers it won't.
Please help.
Click to expand...
Click to collapse
Follow this guide:
http://forum.xda-developers.com/zenfone2/general/guide-brick-soft-hard-bricked-zenfone-2-t3284256
djole94hns said:
Follow this guide:
http://forum.xda-developers.com/zenfone2/general/guide-brick-soft-hard-bricked-zenfone-2-t3284256
Click to expand...
Click to collapse
Yup! this was link but I got stuck on installing the Intel Soc USB driver. I got Windows 8 and no luck at all.
What else can be done?
if you havent, give this a try > http://www.asus-zenfone.com/2015/12/how-to-downgrade-asus-zenfone-2-firmware.html
can you enter bootloader screen ? if you can flash the 3 files from the guide above and that should fix it...
if you were trying to restore phone then continue with that guide , providing you can enter recovery and adb sideload the rom to fix the phone
guide is for ZE550ML/ZE551ML
Perhaps you should try booting windows with disabled driver signature check. Ask Google on how to do that.
On my win8 64 the drivers installed without doing that, but I've read that driver signature check can be a problem when installing Intel soc drivers.
You should give it a try...
Good luck!
Hello!
After replacing mainboard in my Zenfone 2, I'm not able to flash anything through fastboot, beacuse adb can't regonize phone-Getting Windows 10 Error- Windows Can't regonize USB. Before, I unlocked bootlader and installed MM bootloader. I have installed Asus Usb drivers, Google Usb driver and Intel Android Usb driver. Help me please I love my Zenfone,but I did something wrong. :crying:
Yanun said:
Hello!
After replacing mainboard in my Zenfone 2, I'm not able to flash anything through fastboot, beacuse adb can't regonize phone-Getting Windows 10 Error- Windows Can't regonize USB. Before, I unlocked bootlader and installed MM bootloader. I have installed Asus Usb drivers, Google Usb driver and Intel Android Usb driver. Help me please I love my Zenfone,but I did something wrong. :crying:
Click to expand...
Click to collapse
try uninstalling and reinstalling drivers. what does it shows in device manager when you connect phone to pc?
In device manager it shows error with port.
Reinstalled drivers. Still nothing. http://imgur com/a/ezps8
I am getting a Unknown usb device (device descriptor request failed) It keep telling me usb device not recognized while being plugged it. I have tried several things
1. another windows 10 computer worked the first time then same error as a laptop.
2. unintalled the driver and rebooted.
3. also used multiple usb ports
cant find anything after searching
pixel 2 xl 8.0 September update
rooted lastest magisk 15.3
latest twrp installed
stock kernel
recently a fresh install a few days ago because i got it to work somehow but not anymore what do i do?
adb, fastboot, and storage cannot be accessed
Try these steps:
-uninstall previous version of SDK tools from PC
-download latest SDK Tools from HERE
-have a USB 2.0 cable available
-follow these steps to verify connectivity
see if these things help
Unless there is a specific reason you're still on Sept 8.0, I'd take this chance and upgrade to lasts 8.1 factory image.
evanxalmighty said:
I am getting a Unknown usb device (device descriptor request failed) It keep telling me usb device not recognized while being plugged it. I have tried several things
1. another windows 10 computer worked the first time then same error as a laptop.
2. unintalled the driver and rebooted.
3. also used multiple usb ports
cant find anything after searching
pixel 2 xl 8.0 September update
rooted lastest magisk 15.3
latest twrp installed
stock kernel
recently a fresh install a few days ago because i got it to work somehow but not anymore what do i do?
adb, fastboot, and storage cannot be accessed
Click to expand...
Click to collapse
I'm just spitballing here but....
With phone plugged in, on your pc, under device manage. When you open it up do you see unknown android device? That driver may need to be updated. Also, USB debugging is on, and the option to transfer files? Is your SDK platform-tools up to date?
I forgot to mention downloaded the platform tool for both computers. I never updated because i had root and nothing new was that interested enough to start all over. I followed the steps and nothing usb debugging is on. In device manager its says Unknown usb device (device descriptor request failed). I cant transfer files or anything. I tried updating to the google driver but it said it wasnt compatible.
I haven't seen it with this phone yet, but try changing the USB mode on your phone from the notification; I've had a few phones that refuse to work in specific modes.
evanxalmighty said:
I forgot to mention downloaded the platform tool for both computers. I never updated because i had root and nothing new was that interested enough to start all over. I followed the steps and nothing usb debugging is on. In device manager its says Unknown usb device (device descriptor request failed). I cant transfer files or anything. I tried updating to the google driver but it said it wasnt compatible.
Click to expand...
Click to collapse
Have you tried a different USB-C-A cable just for the heck of it. May have to factory reset and see if that solves it.
evanxalmighty said:
I forgot to mention downloaded the platform tool for both computers. I never updated because i had root and nothing new was that interested enough to start all over. I followed the steps and nothing usb debugging is on. In device manager its says Unknown usb device (device descriptor request failed). I cant transfer files or anything. I tried updating to the google driver but it said it wasnt compatible.
Click to expand...
Click to collapse
So your driver is messed up. Did you use the driver below?
https://dl-ssl.google.com//android/repository/latest_usb_driver_windows.zip
Sent from my taimen using XDA Labs
It won't let me install the driver I get some kind of error when selecting it. I was able to get it to work after plugging it in and out. Now that I updated to 8.1 everything was fine untill I got home. Now it's doing it again. I tried 2 different cables restarted my computer and laptop and can't figure out why it was working fine before without doing anything different.
Try this:
1. Go to C:\Windows\INF
2. Find the file "wpdmtp.inf"
3. Right click the file and click 'Install'
4. Once that is done, simply plug your phone and it should work.
JimSmith94 said:
Try this:
1. Go to C:\Windows\INF
2. Find the file "wpdmtp.inf"
3. Right click the file and click 'Install'
4. Once that is done, simply plug your phone and it should work.
Click to expand...
Click to collapse
This definitely worked for me -- Thanks for posting!
I am having sort of the same problem. I was on Android 11 on my 2xl, rooted with fast boot boot twrp.Img and installed magisk and super super, all latest. I could not get gaps so I used Android flash tool to attempt to go back stock and it downloaded and flashed it but it is now stuck in loop, I reboot to recovery and it’s stock now and it will not be recognized by adb or fast boot,!0plesase help