Related
Anyone else having this problem?
The phone won't turn back on from what I think is locked because the screen is black, but none of the buttons do anything, I have to re-insert the battery and the phone will boot up with the power button. This happens almost every day.
Sounds like a problem with the digitiser/screen, and a candidate for a warranty return ?
Have you tried to switch it off (the screen with short press, not the power) and then on again with the power button? Sometimes it happens on my z too but its just a sw bug. Switch off and on helps here.
-- sent from htc z using xda app
I am able to lock and unlock with the power button normally.
tbalden said:
Have you tried to switch it off (the screen with short press, not the power) and then on again with the power button? Sometimes it happens on my z too but its just a sw bug. Switch off and on helps here.
-- sent from htc z using xda app
Click to expand...
Click to collapse
akira112 said:
Anyone else having this problem?
The phone won't turn back on from what I think is locked because the screen is black, but none of the buttons do anything, I have to re-insert the battery and the phone will boot up with the power button. This happens almost every day.
Click to expand...
Click to collapse
Could be a problem with the contacts on the battery -- perhaps the contact is loose, so when you bump the phone just right it loses power and shuts down.
I had this once last week. I left it sitting on the workbench in the garage for about an hour while I was out there and it became unresponsive to all buttons/keypresses.
A battery pull and it fired right up again.
It was -10C in the garage and the bench is metal. I chalked it up to getting too cold.
It hasn't done it again since I keep it in my back pocket (front pocket has claimed a few digitizers/LCDs in the past!).
akira112 said:
Anyone else having this problem?
The phone won't turn back on from what I think is locked because the screen is black, but none of the buttons do anything, I have to re-insert the battery and the phone will boot up with the power button. This happens almost every day.
Click to expand...
Click to collapse
This is definitely not an individual case as I saw so many DesireZ or G2 users in HK or China raised the same issues on the gfan forum (one of the China HTC forum).
My DesireZ is a genuine one with stock ROM. It happened 2-3 times already of what we called the "sleep dead" in China here.
I locked the phone then after a while when I tried to turn it on, all buttons became dead. Finally I have to pull out and insert the battery again to make the phone alive.
Some of the gfan forum members also encountered the same situation. Some of their phone are Euro version and some Asia Pac version but the cases are the same that means this problem are not only for a specific version. Some say it is becoz of temperature but I really don't think so. I am sure this is a bug......
Bring back to HTC is not a solution as this "sleep dead" phenomenon don't appear every minute. Mine has happened 3 times and I bought this DZ only about 2 weeks.
happened 2-3 times to me too, each time it was sitting in my pocket.
it's summer in Australia so i doubt its anything to do with being too cold.
hasn't happened for about a week now, so i kind of ignored the problem.
That is definitely not good news.
Mind is still stock from Bell, unlocked for use on Rogers.
I guess I may have to find a replacement phone soon.
manleyfu said:
This is definitely not an individual case as I saw so many DesireZ or G2 users in HK or China raised the same issues on the gfan forum (one of the China HTC forum).
My DesireZ is a genuine one with stock ROM. It happened 2-3 times already of what we called the "sleep dead" in China here.
I locked the phone then after a while when I tried to turn it on, all buttons became dead. Finally I have to pull out and insert the battery again to make the phone alive.
Some of the gfan forum members also encountered the same situation. Some of their phone are Euro version and some Asia Pac version but the cases are the same that means this problem are not only for a specific version. Some say it is becoz of temperature but I really don't think so. I am sure this is a bug......
Bring back to HTC is not a solution as this "sleep dead" phenomenon don't appear every minute. Mine has happened 3 times and I bought this DZ only about 2 weeks.
Click to expand...
Click to collapse
I encountered the same problem, so do my friends. Google maps causes the problem in 3 different phones.
Sent from my Desire Z
Anyone found a solution to this? Is it a s/w bug or a hardware issue? Thanks.
As far as I can tell, it's a hardware issue. Happened to me four times randomly before I took it in and exchanged at Bell. My new phone and the phone my friend got (at the same time as my first), has zero issues.
At the time, it didn't matter if it was cold, warm, fully charged, plugged-in, etc. It would do it randomly once every 1-4 days. It didn't even matter after I did factory reset (so software would not be an issue).
I have no idea what causes it but if you're getting the sleep-dead issue, I'd really recommend exchanging it if you can. Better to be safe than wait and find it's not an issue you can fix yourself.
I have a Bell stock Desire Z that has done this twice. First time it happened was when I tried wake it up in the morning after sleeping all night. The second time it was at a Christmas party. Just finished taking a picture. Went to take another shot, bang it was dead. Both times, pulled the battery and it came back to life.
Bought mine from Bell as well less than 2 weeks ago. Do they give any trouble to exchange it? Do they actually need me to factory reset it before returning/exchanging it?
sekhar_777 said:
Bought mine from Bell as well less than 2 weeks ago. Do they give any trouble to exchange it? Do they actually need me to factory reset it before returning/exchanging it?
Click to expand...
Click to collapse
I didn't have any troubles. I did a wipe and factory reset, then wipe again for security though. As long as you're only doing EXCHANGE (not refund), you have 30 days.
I must report that this issue happened on mine as well.
In JuicePlotter, the period where the unresponsiveness happened, juice plotter recorded no power.
(Either that or juice plotter only refreshes the graph when you open the app).
Happened twice within the first 48 hours of getting this phone. In day 3 now.
I have the same problem. It happend to me twice (in two weeks).
I would like to know if this is a software issue.
I still have the stock unmodified rom but am planning to install custom roms.
If this appears to be a hardware error, I should return my phone and get a new one. If it's a software thing, there will be a fix eventually, or I can just install a custom rom and be done with it...
anyone any idea?
Is there anyone with a custom rom who has the same problem?
Like I've said, I doubt it's a software issue (especially when it happens AFTER factory reset). But again, why take the chance? Better to be safe than sorry than be out $600.
happend to me today for the first time too... fully loaded, not pretty cold and stock rom on european version. it seems to simply being switched off. kind of sucks, as i'm having hardcase around which needs to removed everytime first.
mine too
it happened to me too. just after i started using maps and locations. i have it for a month now and this issue just started to surface the past 3 days...ohwell..hope we get a fix soon..or at least a "how to stop this issue" sometime real soon....:|
Here we go again...
Another LG phone having boot loops...
Bought from Best Buy on April 5TH with no protection...
May 6 phone started its random turn off....Have to do a battery pull and rest it for 10 minutes to get it to start up again..
After a min or two , it powers off again..
Yes, I was able to do soft and hard re-sets to no avail...
Just filed a repair request with LG...
Grrrrrrr
Mike
I had the same issue with Sprint LG G5. I bought it in April 13 the from Best Buy. It started to reboot 3 times at first and got real hot before it started rebooting. I took it to Sprint repair center where they suggested to do a factory reset. I told them I can do that. But before I was able to do a factory reset, it finally died. Sprint didn't want to replace the phone since I didn't have insurance. I might have to send it to LG for warranty repair which will take 9 business days. Do not buy the LG G5..
About a week and a half after I got my G5 it overheated really badly and turned itself off and wouldn't restart after attempting to reboot several times. I disconnected it from the power source let it cool off then plugged it in using the OEM power wart that came with the phone. That worked and the phone restarted. A week later the same happened. The phone overheated and attempted to restart several times and this time it seemed hotter than the first time. It turned itself off eventually and I was unable to turn it back on again. Less than three weeks into ownership and the phone was completely unresponsive and dead. I took it into the sprint dealership and they initially refused to replace the phone despite the fact it was under a month before this problem surfaced. They wanted to take the dead phone and have a new one shipped out to me. I told them that was unacceptable and they came up with the compromise that if I signed up for protection now they would backdate it and give me a new replacement phone. I took the deal with the full intention of canceling the protection plan within a month or two after I'm sure this new phone isn't going to be an issue. The new phone has been pretty solid for me so far. It gets warmer than I like but that may just be a product of hypersensitivity to heat after the first phone. That was the first time with any phone that I've ever had where a phone catastrophically failed on me like that. Sprint's response at the their shop was completely unacceptable given the time frame since purchase. I like the phone but I'm not liking how ownership of it is starting out. This was about two weeks ago now and I'm still gunshy with this phone afraid this new one is going to crash on me as well. I do not like that feeling. Thank God I have a backup phone just in case.
Goes to show phones these days are not built the same. I've had the g5 since day 1, not any of the problems I've read I've had since owning the phone. I got mine from a Sprint store also. Only issue I have is the slight lag I have when connecting to anything internet related. I believe that to be something kernel related.
sent from my g5
joeyhdownsouth said:
Goes to show phones these days are not built the same. I've had the g5 since day 1, not any of the problems I've read I've had since owning the phone. I got mine from a Sprint store also. Only issue I have is the slight lag I have when connecting to anything internet related. I believe that to be something kernel related.
sent from my g5
Click to expand...
Click to collapse
You may want to try enabling Use legacy DHCP client in developer options. Worked pretty well for me.
Sent from my LGLS992 using XDA Free mobile app
mikesal57 said:
Here we go again...
Another LG phone having boot loops...
Bought from Best Buy on April 5TH with no protection...
May 6 phone started its random turn off....Have to do a battery pull and rest it for 10 minutes to get it to start up again..
After a min or two , it powers off again..
Yes, I was able to do soft and hard re-sets to no avail...
Just filed a repair request with LG...
Grrrrrrr
Mike
Click to expand...
Click to collapse
how long did it take to get the phone repaired through LG?
Reboot ahhhhhhhhhhh
My G5 keeps doing a reboot cycle but only on one app (wwe supercard) how can this app cause this issue??
Been using my 5x for 18 months or so, standard Android 7.1, etc. Pulled it out of my pocket a couple hours ago and it is totally dead! Had about 75% battery when last used.
I'm unable to get any response out of it, no charging indicator, power + volume keys doesn't work. Just totally dead.
Any ideas? Will Google replace it for a fee? I'm on a trip for another few days and will really miss it -- hope I don't need it for something important.
Sent from my SM-T700 using Tapatalk
Same happened to me while ago. But still no luck with this. To fix I believe I need access to boot menu which I couldn't
Update: For some reason, I was able to get into the initial screen that you get by holding power and volume down. However, none of the three options work from there. All I get is a Google logo for several second and return to darkness.
Sent from my SM-T700 using Tapatalk
You can read about Nexus 5X bootloop on this forum. Its a hardware problem.
Sent from my Nexus 5X using Tapatalk
shut_down said:
You can read about Nexus 5X bootloop on this forum. Its a hardware problem.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Aargh! I was afraid that might be the problem.
Sent from my SM-T700 using Tapatalk
rochrunner said:
Aargh! I was afraid that might be the problem.
Sent from my SM-T700 using Tapatalk
Click to expand...
Click to collapse
my nexus 5x is going to die . i opdate it too android 8 and work with telegram . then it turn off and is not turn on . after 1 day when press power key the notification light is turn on. i cant go to recovery or downloaD mod . please help me
Mine did this exact thing and it was the bootloop problem, though it didn't bootloop. It acted like yours did.
Your best hope if you're going on a trip soon, is try the method that turns off the big cores. If you don't have an unlocked bootloader, try putting it in the freezer or an ice bath, and maybe it'll boot long enough to unlock the bootloader. Mine would get into recovery using that method so I could wipe the cache and adb the OTA. It also tried to boot longer, but never would boot.
All the phones act differently and you may get lucky.
Mine never booted until I used a hairdryer on the motherboard. But it immediately froze after booting. Then actually did start bootlooping. Only using a heatgun got it to boot where I could pull my data off of it. But it died relatively quickly. Then I got it to act normal for 9 hours after using a heatgun at higher temp. After that I could heatgun it again and get it to boot, but it would very quickly die again. The fix that turns off the big cores was not out then, so I don't know if it would have fixed it.
Voicebox said:
Mine did this exact thing and it was the bootloop problem, though it didn't bootloop. It acted like yours did.
Your best hope if you're going on a trip soon, is try the method that turns off the big cores. If you don't have an unlocked bootloader, try putting it in the freezer or an ice bath, and maybe it'll boot long enough to unlock the bootloader. Mine would get into recovery using that method so I could wipe the cache and adb the OTA. It also tried to boot longer, but never would boot.
All the phones act differently and you may get lucky.
Mine never booted until I used a hairdryer on the motherboard. But it immediately froze after booting. Then actually did start bootlooping. Only using a heatgun got it to boot where I could pull my data off of it. But it died relatively quickly. Then I got it to act normal for 9 hours after using a heatgun at higher temp. After that I could heatgun it again and get it to boot, but it would very quickly die again. The fix that turns off the big cores was not out then, so I don't know if it would have fixed it.
Click to expand...
Click to collapse
I was on a trip when it happened, but miraculously survived without access to Google Maps, SMS, FB, etc. Returning home, I was very impressed with Google support. I put in for a callback on my home phone, received a call in less than a minute, and they are replacing my phone (with a refurb) free as a "warranty extension" (phone about 18 mos. old). So I should be back in business in a couple days. In the meantime, I'm finding it kinda liberating to not have to be carrying the phone around, remembering to put it on the charger, etc.
rochrunner said:
I was on a trip when it happened, but miraculously survived without access to Google Maps, SMS, FB, etc. Returning home, I was very impressed with Google support. I put in for a callback on my home phone, received a call in less than a minute, and they are replacing my phone (with a refurb) free as a "warranty extension" (phone about 18 mos. old). So I should be back in business in a couple days. In the meantime, I'm finding it kinda liberating to not have to be carrying the phone around, remembering to put it on the charger, etc.
Click to expand...
Click to collapse
Yeah, they replaced mine at 14 or 15 months in. By then it was such an issue that the tech guy didn't even bother making me do all the troubleshooting steps before he said he was handing me off to the guy to set up the replacement.
Mine just did this to me. It's my second 5X and this time nearly 6 months elapsed before it died so I couldn't use the Amazon return process (my first one started bootlooping in less than 2 weeks).
Had the phone 100% charged, slipped it into my pocket, took it out during lunch and it refused to boot. Can't even get into recovery.
I'll put it into my freezer tonight to see if I can at least get it to boot long enough for me to retrieve a few photos that I hadn't backed up in the cloud.
I wonder if my frequent use of the phone as a car GPS contributed to this. My friend's 5X has not crapped out on him since he bought it in 2015...
Google Pixel, here I come!
Edit: Freezer worked, and in fact the phone is still alive, but I'm not cancelling my Pixel order regardless
machoman1337 said:
Mine just did this to me. It's my second 5X and this time nearly 6 months elapsed before it died so I couldn't use the Amazon return process (my first one started bootlooping in less than 2 weeks).
Had the phone 100% charged, slipped it into my pocket, took it out during lunch and it refused to boot. Can't even get into recovery.
I'll put it into my freezer tonight to see if I can at least get it to boot long enough for me to retrieve a few photos that I hadn't backed up in the cloud.
I wonder if my frequent use of the phone as a car GPS contributed to this. My friend's 5X has not crapped out on him since he bought it in 2015...
Google Pixel, here I come!
Edit: Freezer worked, and in fact the phone is still alive, but I'm not cancelling my Pixel order regardless
Click to expand...
Click to collapse
hi, i got the dead nexus5x too
How long you putted in the freezer?
After freezing event, phones works as usual? or it worked a few ours, than dead?
Thank you.
maltinbay said:
hi, i got the dead nexus5x too
How long you putted in the freezer?
After freezing event, phones works as usual? or it worked a few ours, than dead?
Thank you.
Click to expand...
Click to collapse
1 hour. It works as usual. Hasn't died since I took it out, but I'm not getting my hopes up.
hey guys - I'm troubleshooting this device for a lady friend - this exact thing just happened to her haha she's running all stock everything, I was able to get to the default bootloader/choose recovery etc screen but when I selected recovery, like you all, it just bootlooped a couple times, then played the entire boot animation, then died again...
if I do this freezer thing, can the wug's toolkit aid me in flashing some custom stuff to make it a little easier to mess around with? i.e. put on kernel adiutor and turn off the big cores like someone mentioned?? anyone know the thread where I could root purely from bootloader screen + computer? the toolkit seems to require normal access to the OS to function, right?
thanks in advance
machoman1337 said:
Mine just did this to me. It's my second 5X and this time nearly 6 months elapsed before it died so I couldn't use the Amazon return process (my first one started bootlooping in less than 2 weeks).
Had the phone 100% charged, slipped it into my pocket, took it out during lunch and it refused to boot. Can't even get into recovery.
I'll put it into my freezer tonight to see if I can at least get it to boot long enough for me to retrieve a few photos that I hadn't backed up in the cloud.
I wonder if my frequent use of the phone as a car GPS contributed to this. My friend's 5X has not crapped out on him since he bought it in 2015...
Google Pixel, here I come!
Edit: Freezer worked, and in fact the phone is still alive, but I'm not cancelling my Pixel order regardless
Click to expand...
Click to collapse
WTF!!!!!!! My ****ing dad's nexus died! WTFFFFFFFFFFFFFFFF!!!!! **** YOUR UGLY BODY!!!
purplepenguin said:
hey guys - I'm troubleshooting this device for a lady friend - this exact thing just happened to her haha she's running all stock everything, I was able to get to the default bootloader/choose recovery etc screen but when I selected recovery, like you all, it just bootlooped a couple times, then played the entire boot animation, then died again...
if I do this freezer thing, can the wug's toolkit aid me in flashing some custom stuff to make it a little easier to mess around with? i.e. put on kernel adiutor and turn off the big cores like someone mentioned?? anyone know the thread where I could root purely from bootloader screen + computer? the toolkit seems to require normal access to the OS to function, right?
thanks in advance
Click to expand...
Click to collapse
I believe you should be able to get the phone to stay alive long enough to do everything you mentioned, after a freezer treatment.
In my case, the phone has actually stayed alive continuously after the freezer treatment but I'm not getting my hopes up.
Alex Wood said:
WTF!!!!!!! My ****ing dad's nexus died! WTFFFFFFFFFFFFFFFF!!!!! **** YOUR UGLY BODY!!!
Click to expand...
Click to collapse
lolwut?
Same things happened to my phone...it was 50% charged and all of sudden... The phone went off...still trying to find out....
Just happened to me.
Phone died while in standby on my desk, black screen and no luck booting or anything. I was assuming the worst, it's been only 1 year since i bought it.
I dig out my screwdrivers kit, removed the back cover and disconnected the battery. After a few minutes i reconnected it and the phone was alive and kickin' again. No bootlop whatsoever.
Now it's working fine, i hope it keep doing that for long time. @machoman1337 yours is still fine or died again?
Thanks
.bucch said:
Just happened to me.
Phone died while in standby on my desk, black screen and no luck booting or anything. I was assuming the worst, it's been only 1 year since i bought it.
I dig out my screwdrivers kit, removed the back cover and disconnected the battery. After a few minutes i reconnected it and the phone was alive and kickin' again. No bootlop whatsoever.
Now it's working fine, i hope it keep doing that for long time. @machoman1337 yours is still fine or died again?
Thanks
Click to expand...
Click to collapse
I bought a Pixel so I haven't tested my 5X since my black-screen happened. It's still in my drawer.
machoman1337 said:
I bought a Pixel so I haven't tested my 5X since my black-screen happened. It's still in my drawer.
Click to expand...
Click to collapse
Oh, I see. Thanks anyway.
I'll see for myself.
there's a nexus 5x extinction in progress
there we'll be no nexus 5x alive in a while
having nothing but rubbish in your hand after 2-3 years is not a pleasure and this is a shame for lg
I purchased my Pixel 2 XL straight from google and am using it on AT&T. I haven't had any problems at all with this since i got it. Its been about 3 weeks. I did the Nov 5 update last week and just a few minutes ago the screen flashed once while just laying there doing nothing.
I've seen this around the internet where the flash happens when rebooting the phone, but mine was just sitting there on the table with the screen off, and the always on display showing the time and date when it flashed (white). It only flashed once, but, i'm wondering if this has happened to anyone else and if we know what's causing this?
I have the same issue which happened right after the Nov 5 update.
I did a factory reset, boot into safe mode, AOD on and off and the issue still persists.
I'm getting this prob 5-10 times in the past week on my new device that I got from them.
Gilley said:
I'm getting this prob 5-10 times in the past week on my new device that I got from them.
Click to expand...
Click to collapse
wow lol, that must be a fake? This cant be real man
Redrockzz said:
wow lol, that must be a fake? This cant be real man
Click to expand...
Click to collapse
lol I wish... just tried a factory reset on it as I finally just got the recent patch. We will see if it helps it out.
Nice wallpaper!
I saw the article on this on Android Central, which included 2 videos of it. I personally have not seen this screen flash happening on mine.
It's starting to happen more frequently. I had installed substratum and changed a theme, rebooted, and couldn't boot Android so I factory reset the phone and it's been doing it every since, is typically within a minute of shutting the screen off.
I had it happen 2 days into getting mine on the 27th. Google replaced it then because a factory reset didn't fix it. It happened any time I locked the screen and man was it bright when I was in a dark room.
Google Support is sending me a new replacement. Hopefully this one wont have the issue.
Happens on mine too. From what I read, Google is working on a software fix for it.
Replacement phone received (11/14) with a build date of Nov 3. Within 4 days of having the phone a gray band is now appearing at the top portion of the screen and the screen flashes uncontrollably.
Attempted to work with Google Support who in turn had me go through a gauntlet of trouble shooting steps and a factory reset..... I knew none of the steps would work because this is a true hardware issue.
Still no reply from Google Support after I sent them the debug reports, pictures of the gray band that has formed and the video of the screen flashing.
https://photos.app.goo.gl/lfVI0vgpmtaJlVjr1
djfergi said:
Replacement phone received (11/14) with a build date of Nov 3. Within 4 days of having the phone a gray band is now appearing at the top portion of the screen and the screen flashes uncontrollably.
Attempted to work with Google Support who in turn had me go through a gauntlet of trouble shooting steps and a factory reset..... I knew none of the steps would work because this is a true hardware issue.
Still no reply from Google Support after I sent them the debug reports, pictures of the gray band that has formed and the video of the screen flashing.
https://photos.app.goo.gl/lfVI0vgpmtaJlVjr1
Click to expand...
Click to collapse
Holy s**t man. This is bad.
I was finally convinced to get the Pixel 2 XL over the Oneplus 5T but then I saw this.. And the fact that this is your REPLACEMENT phone from Nov 3rd is even more worrying. Damn.
Very frustrating... Unfortunately I had to return the Pixel. My 14 day return period ends on 11/21 and I couldn't risk getting a 3rd replacement that could potentially have the same issues.
Its upsetting cause everything else about the phone I love. Back to my LG G5 until i find something new.
Got my 3rd device yesterday, first two were very blue screens this one is much better but it flashes bright white when going into always on display. Not sure if I want to go through all the bull**** again. Google really dropped the ball on the release of this phone, obviously not ready for primetime.
Gilley said:
I'm getting this prob 5-10 times in the past week on my new device that I got from them.
Click to expand...
Click to collapse
I had something like this happen once so far and was just about to take a screen capture when it resolved. I think it was shifting from the AOD to the main screen after unlocking the device.
It's definitely something to be concerned with if it's happening repeatedly. The more time passes, the more and more questionable Google's decision to use LG becomes...
Google needs to say clear of LG imo.
wolfeyes30 said:
Google needs to say clear of LG imo.
Click to expand...
Click to collapse
nexus 5 was great from LG.......
Sorry if there has been a thread I am at work but the last few times when ever my screen goes to being locked it will flash white then go the lock screen. Is this a known issue just got the phone Wednesday. Thanks
Never happened... Can you record a video or something
Sent from my Google Pixel 2 XL using XDA Labs
KevTN said:
Sorry if there has been a thread I am at work but the last few times when ever my screen goes to being locked it will flash white then go the lock screen. Is this a known issue just got the phone Wednesday. Thanks
Click to expand...
Click to collapse
It is a known issue they'll rma it for this reason. On a side note I had that issue for about 12-24 hours and went away on it's own, no restart or factory reset was required for me. Really wish I knew what or why the cause but maybe it will go away, like mine did. :fingers-crossed:
Thanks I hope so too. Really liking the phone but for this money...
agreed I almost gave up, my first 2 were too blue and the 3rd fine except started that flash, but ultimately went away. Loving this phone!
KevTN said:
Sorry if there has been a thread I am at work but the last few times when ever my screen goes to being locked it will flash white then go the lock screen. Is this a known issue just got the phone Wednesday. Thanks
Click to expand...
Click to collapse
Happened with my girls phone..was gonna rma it but decided to flash 8.1 beta 2 and it has fixed it..so looks like Google fixed it in a software update..beta 2 is running well so I would enroll in the beta program and update... should fix that issue right up
Well it got worse so called good rma’d It. So we will see. Glad to see it just wasn’t me...thanks for your input..
KevTN said:
Well it got worse so called good rma’d It. So we will see. Glad to see it just wasn’t me...thanks for your input..
Click to expand...
Click to collapse
Mine just started this week flashing. Running 8.1 since last week. Does your new replacement suffer from the same issue as well?
Thanks
mrcndr82 said:
Mine just started this week flashing. Running 8.1 since last week. Does your new replacement suffer from the same issue as well?
Thanks
Click to expand...
Click to collapse
Mine started today but it has been getting better as the day goes on. I'm curious if its an issue with charging. Prior to a few days ago I had been only using the chargers with that I've received specifically for the phone, but this week--since I'm traveling for the holidays--I've only been using my pixelbook charger, so maybe something isn't properly shielded and the flash is caused by a built up charge? Reason I think that is that it has been less and less noticeable as the day goes on..
sovanyio said:
Mine started today but it has been getting better as the day goes on. I'm curious if its an issue with charging. Prior to a few days ago I had been only using the chargers with that I've received specifically for the phone, but this week--since I'm traveling for the holidays--I've only been using my pixelbook charger, so maybe something isn't properly shielded and the flash is caused by a built up charge? Reason I think that is that it has been less and less noticeable as the day goes on..
Click to expand...
Click to collapse
My flashing went away the next day. I did do a factory reset just because I only had it a few days and no issues since. Although Google RMA’d my phone I sent the replacement back without accepting shipment as mine has been running like a champ since.
KevTN said:
My flashing went away the next day. I did do a factory reset just because I only had it a few days and no issues since. Although Google RMA’d my phone I sent the replacement back without accepting shipment as mine has been running like a champ since.
Click to expand...
Click to collapse
Got my replacement a week ago, 0 flashes so far (finger crossed). I tend now to think it's a hardware issue. Also blue tint is slightly better on new device...
I just got my Pixel 2 XL delivered to me yesterday. Set it all up, didn't get the flashing screen issue at first but now it's doing it. Tried to chat with Pixel support from my phone, they don't have a resolution for it yet.... Hopefully it's a software issue?
Mine started doing this about 3-4 days ago. I noticed that it starts to do it when night mode is on. If I go the RMA route, this will be my 3rd replacement and tbh I'm not looking forward to doing this.
Mine did it once with always on display on, I don't usually use that so I turned it off and it hasn't happened since.
I just received a replacement device yesterday due to a faulty speaker. No issues with the last device, but this device is now exhibiting the screen flash when locking.
mferrara91 said:
I just received a replacement device yesterday due to a faulty speaker. No issues with the last device, but this device is now exhibiting the screen flash when locking.
Click to expand...
Click to collapse
Exact thing with me. I received a brand new device that I got because my previous one had a bad speaker (speaker phone distorted sound). This new one has the screen flashing problem. My original did not. Poor QC ... especially for $850.
Mine has been doing it for a couple of days, and it kept getting worse. On chat with Google Support now. Sounds like it's going to be RMA'd.