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Hello everyone,
Basically went to unlock my phone today and touch screen is not responding, however the hardware buttons work fine. Now i've done some research and found other posts of people with the same problem, however their touchscreen problems seem to be fixed(temporarily, at least) with a battery pull.. mine however is still unresponsive after half a day and multiple battery pulls.
Id rather not have to send in for certified to replace an otherwise perfectly working phone.
Any ideas/suggestions would be greatly appreciated!
bigdeezer20 said:
Hello everyone,
Basically went to unlock my phone today and touch screen is not responding, however the hardware buttons work fine. Now i've done some research and found other posts of people with the same problem, however their touchscreen problems seem to be fixed(temporarily, at least) with a battery pull.. mine however is still unresponsive after half a day and multiple battery pulls.
Id rather not have to send in for certified to replace an otherwise perfectly working phone.
Any ideas/suggestions would be greatly appreciated!
Click to expand...
Click to collapse
are u undervolting?
Nope, sorry forgot to say. Completely stock never unlocked or rooted.
Also i tried getting into recovery to try and do a factory reset but when i select recovery i just get the android on his back with the red triangle..
so instead i just went through the steps and unlocked the bootloader and booted up (in order to give me the factory reset without having to touch the screen)
It unlocked and booted up fine but still no response..
No new recent app installed and never had this happen before.
Mine did this after a few days of owning it, and luckily the store took it back and swapped it out with a perfectly working unit. Is yours within a few weeks of purchase?
Figured this out randomly. Remove battery cover. With phone turned on, press on the area to the to the left of the camera lens until the screen is responsive. My screen becomes unresponsive when the phone is dropped and this fixes it.
dailong said:
Figured this out randomly. Remove battery cover. With phone turned on, press on the area to the to the left of the camera lens until the screen is responsive. My screen becomes unresponsive when the phone is dropped and this fixes it.
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Click to collapse
hrmm this does not seem to fix either. I also have never dropped my phone, although this seems to be worrisome if the issue is hardware related.
@ tmellen i purchased the phone from amazon and am a few days past my return date :-/
Guess ill just give them a call and hope for the best. Thanks for the ideas everyone.
(update) called amazon and they are sending me a brand new phone.
Knowing this i thought i'd try dailong's method again only this time i was quite a bit more "rough" with pressing down on that area, and it actually worked!
Ill still be taking the new phone once it gets here but for anyone who is having this problem there's a sweet spot on the left edge of the phone towards the top (looking at it with the back cover off) there should be a circle shape. press on that area really hard and it should fix.. weird
Experienced the same on my GSM version a few minutes ago. I had to call my mobile to get it to respond. After that it worked again as normal. I'll see if I get this issue again in the next few days. Hope it's just random
Had the same happen earlier to mine and I was on AOKP. I've had this happen to other phone before, shouldn't be a a cause for alarm unless it happens very frequently. Btw, next time it happens to me I'll give that left side of the camera trick a try.
mine got fixed by removing battery.
My GSM Galaxy Nexus has been experiencing random shut-downs, especially when it is in my pocket. I haven't noticed any problem with overheating and I tried rooting it and installing the latest version of ICS 4.0.4 directly from Google's source.
I also have Lightflow installed, but I doubt that it causes shut-downs, since I've only heard of reboot problems.
I suspect it could be a problem with the battery because, whenever this happens, the charge level goes down by at least 5% or more.
So, does anybody know how to remedy this? Or will I have to exchange the phone?
This has happened to me a couple times. I never know how long it's been off. I'll take it out of my pocket, and it's just totally off. I hold the power button and it starts up. Very frustrating bug though... as rare as it may be.
I'm still stock, unrooted 4.0.2 using the extended battery on VZW. Holding out for the first update, then we'll see...
Just so you know next time that happens grab a log and post it. Also, if you battery is down, try wiping stats, that usually brings it back.
obsanity said:
Just so you know next time that happens grab a log and post it. Also, if you battery is down, try wiping stats, that usually brings it back.
Click to expand...
Click to collapse
Sorry for being such an ignorant and a noob but by log you mean a crash log right? Which is the best way to obtain them?
This happens to me about once a day. I'll come back to the phone and it will just be off. I aslo have root and lightflow installed. What's the best log to get?
It was the battery for me...
This was happening to me too, almost every time I took my phone out of my pocket, it was turned off.
After a couple weeks of troubleshooting and googling, I figured out what it was. It was the phone getting "twisted" in my pocket from sitting and standing. If you twist your phone like your're trying to wring water out of it (not too hard), the battery loosens just enough to cause the phone to lose power. I fixed this by taping a thin piece of foam to the inside of the battery cover to keep the battery in place. Makes the back of phone feel firmer too.
Hello !
I'm experiencing the same kind of power off.
Very often it's in my pocket, but sometimes not.
I've leave the debug mode on for the day, so last time it happens to me i've save a "abd bugreport" to a file.
Is there any clue that can be found in this file to know why the phone shutdown ?
Regards,
Antoine
EDIT : I have YAKJU 4.1 stock ROM, no root, no unlock.
I noticed a while ago before seeing the videos that if I banged my GN against the table a certain way against its bottom left corner that it would shut down. I solved that like the poster above by putting an extra something in between the battery and the cover (paper). That solved lots of the problems I had with my phone shutting down when I put it down on hard surfaces. There is though, I believe, a second software caused issue for some of the shutdowns. I still pick it up once every couple days to find that it's off. I've banged it, tapped it, twisted it, and I can't get it to shut down physically like that anymore.
I'd like to know more about how to pull the logs and find out what's going on.
I've had my Nexus for three days now, and I've had several shutdowns. Two of them were during a phone call, and the other two were during a workout using micoach app. The twisting/pocket option doesn't apply to me, because during the calls I was holding it in my hand, and during the workout it was strapped to my arm. I also have lightflow, and will uninstall to see if there is any difference. Running totally stock unrooted 4.1.1. This is making the phone totally unreliable, and I will return it if I can't get this fixed soon.
Every would have had that problem due to how poorly Samsung constructed the battery slot for the battery to fit it. What I did to fix that problem was take out the battery. Even from time to time rage quit and rip the battery out while the phone was on. And put it in, and push it a bit up toward the camera. That fixed my battery issues. Others have put a foam thing (sorry I don't know the name) where the battery slot golden things were so the battery wouldn't move. You can also try that.
Galaxy Nexus-codenameandroid rom
I uninstalled Lightflow after posting my previous message, and since then have not had any random shutdowns. All calls are performed flawlessly, and I've used micoach several times again (this was when the problem was most obvious) without any problem. I haven't changed anything else, so I'm pointing my finger at Lightflow. I'm installing it again to make sure it was the cause, will report back.
Regarding the battery problem, I've been looking at it and can't see how it can become loose. It is really tight, and there is no spare room to add any kind foam. Maybe thye have tweaked the design on later batches? My GN was built March 2012.
I had the same issue and it was caused by an app. The app "Boid", a twitter client still in beta, was causing the reboots. The reboots occurred once or twice a week, they happened on 100% stock ICS, 100% stock JB, custom roms also.
Like the above poster, I uninstalled LightFlow and am no longer having any issues. I'll try and get in touch with the developer and see if there are any logs I can get to help.
Sent from my Galaxy Nexus using Tapatalk 2
I just got this tablet (to replace the garbage SGH-I467) a few days ago (Thu., May 15th). For the first couple of days it worked like a dream. However, the last 4 nights/3 days, I have been encountering some strange issues. What I will do here is describe the issues I've been having, what I have done in attempts to fix them, list some of the things I think may have caused it, and include any additional info/questions.
Before all that though, I would like to mention that I am not a developer, but I am a bit 'tech savvy' and am more familiar with/knowledgeable of technology than the average user. Also, I have spoken with Samsung tech support and even had the support guy access my Tab Pro 12.2 remotely (I will explain what I learned from that below). So, without further ado (I apologize in advance for the long winded nature of this post, but I want detailed):
The Issues:
1) Screen "flickering"—By flickering I mean that it is shutting off and turning on rather rapidly and sporadically, though inconsistently.
I first encountered the problem 3 days ago (the 18th).
Four nights ago (the 17th), before going to bed, I plugged the device into the same outlet I have used for all my mobile devices, when I woke up (on the 18th) the screen was doing exactly what I described. I hit the home button a few times and it stopped.
That night (the 18th) I plugged it back in to the usual spot before going to bed. The next morning (yesterday, the 19th), the screen was "flickering" again. I tried to press the home key a few times, as well as both the soft keys, nothing. In between "flickers" you can see the lock screen, where I have to enter a pin, but even while visible I can't type anything. So this time, to try to solve the problem, I held the power button + volume up to get to recovery and wiped the cache partition, rebooted the device, and viola, it worked again. Thinking that I may have to factory reset the device if the problem persists, I used Kies to backup all my data. I used the tablet the rest of the day, even plugged it in (in a different outlet than the one next to my bed) for a while and had no issues.
Last night (the 19th) I did pretty much the same thing, but this time, thinking that it might be an issue with the device getting too much power (the Quick Start Guide says: "Note: Connecting the travel adapter improperly may cause serious damage to the device."), I used a travel adapter from one of my other, USB 2.0 devices (the only difference between the adapters is the output: 2.0 = 5.0V—2.0A vs. 3.0 = 5.3V—2.0A, and output was specifically what I was concerned with). This morning (the 20th) the problem has returned, but now includes my second issue: the hard home button and both soft keys, back and recent apps, no longer function. So I immediately tried to wipe the cache partition and reboot, but this time it didn't work. Thankfully I had anticipated this yesterday and had that Kies backup, so I wiped the entire device back to factory settings. But alas, it was unsuccessful and the problem persists, including the loss of button functionality, with the exception of the power and volume buttons.
It is important to note that when I first got the Tab Pro 12.2 and set up the lock screen, I used the option that delays the actual locking of the device 10 minutes after screen timeout, but set it so that if I lock the screen with the power button it ISN'T delayed and immediately locks. That being said, a couple of times when the "flickering" stopped long enough to momentarily use the device, I was able to enter my pin and unlock. But when the screen starts flickering again, it locks the device, so the power button must be affected as well. Though since the first factory reset of the device, I haven't set up a pin. I have done several factory resets and none of them have worked. The best result has simply been limited (no back, recent apps or home key) and momentary functionality. I tried using Kies to do emergency firmware recovery, but every time I click the option it disconnects the device.
When Samsung tech support remotely accessed by device (I used one of the momentary functionality windows to download the required application) the agent was able to utilized soft and home key functionality, even though I couldn't. This tells me that it was hardware related, not related to UI/software.
So there are a couple of things I think may have caused/contributed to the problem:
The first, which I vaguely touched on above, is the power issue. Perhaps I have shorted the device out somehow. The outlet I use to charge things while I'm sleeping is on the wall behind my bed, so I have to use a common extension cord, one that has 3 outlets at the end. I have a light plugged into that and in the past have charged both my SGH-I467 (AT&T Note 8.0) and my SGH-I747 (AT&T S4 Active) with that cord and outlet. That is the only place I have charged the SM-T900 overnight, but none of the other power sources I have used have caused these issues.
The second possibility is a virus some sort. I have never used the Samsung app store on any of my other devices, but in order to update the Hancom Office suite I had to. Since I had an enjoyable time using it to that end, I decided to see what else I could find on Samsung's store. I downloaded a couple of things (the "Official Captain America game" and a couple wallpaper/theme apps) and was looking around the store to see if there was anything else I wanted to download. I found several apps that had reviews claiming they were trojans, so I immediately checked the reviews for the apps I had downloaded, but none of them had similar reviews. However, that does not mean they didn't have viruses.
So, what do the resident Android gurus of XDA think about these issues?
I tried searching all over the forums and elsewhere online for people having the same issues, but couldn't find anything. Have any of you ever encountered something similar to this?
Until recently, I hadn't ever heard of anyone getting a virus on an Android device. Are they common? What is the nature of Android viruses?
If these issues do have something to do with overcharging/shorting the device, how can I mitigate that problem? Tonight when I charge the tablet, instead of using the USB 3.0 charging cable, I am going to try just using the 2.0 cable. As I understand it, that can be done by simply plugging it into the right side of the port. Hopefully that will stop exacerbating the problem.
Again, I apologize for such a long winded post. I would like to thank you all in advance. If ever I have problems with an Android, you guys are the ones to ask!
*UPDATE* Before I started typing this I was attempting to run the Kies 'Firmware Upgrade and Initialization', as opposed to 'Emergency Firmware Recovery', to see if that too would disconnect the device. Unfortunately it said that my device needed to be charged first. So I shut it down and plugged it into a surge protected strip and began typing this post. Occasionally I would go over an check the charge. While it was shut down and charging I was able to use the home key to bring up the green battery. Once the charge looked like it was about 75% complete I turned it back on and lo and behold, the "flickering" issue looks resolved and so does the button issue. I can go back, enter the recent apps and task manager, and use the home key functions. For how long this will last, however, is unknown. I guess we'll see in the morning. I'll post what happens tomorrow.
What kind of case are you using? Some users have seen issues with some cases that use magnets for auto-sleep-wake. When the front of the cover is flipped back behind the tablet, the magnets seem to activate the auto-sleep feature
Sent from my SM-P900 using Tapatalk
RE: Case?
dodo99x said:
What kind of case are you using? Some users have seen issues with some cases that use magnets for auto-sleep-wake. When the front of the cover is flipped back behind the tablet, the magnets seem to activate the auto-sleep feature
Sent from my SM-P900 using Tapatalk
Click to expand...
Click to collapse
I am not using a case or cover at all...
same issues here
Sounds exactly as the same issue I have had the last week. I have done several factory resets triad to avoid installing as many applications as I had prior the factory reset (to see If it was an app causing the issue). No solution yet but I will try your way with kies described above. I have a tab pro 8.4.
VeinkWiles said:
So, what do the resident Android gurus of XDA think about these issues?
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Click to collapse
I am no guru, but it sounds like a loose connection. Maybe it is affected by temperature. Try it on a (not too) hot water bottle or on freezer packs.
Mike Austin said:
I am no guru, but it sounds like a loose connection. Maybe it is affected by temperature. Try it on a (not too) hot water bottle or on freezer packs.
Click to expand...
Click to collapse
It's not overheating. It can get warm, but it's never gotten hot. And I've had other devices that have seriously overheated and still functioned, albeit slowly.
**UPDATE**
After I got it working the night I originally posted I let it fully charge (it's important to note that I got it up to about 75% while it was off; green battery the only thing on the screen, and I had home button functionality), then disconnected it and disabled all the radios, put it in power saving and left it over night without power. Doing that I was able to use it all day yesterday. But while I was full-charging it, after it reached 100%, I noticed that it started acting up almost immediately. The sound was on and kept making the lock screen sound (that's how I noticed it from across the room). So it is tied to the power/lock key. But disconnecting it before it could get out of control mitigated the problem. Last night I was going to try to charge it over night with USB 2.0, but I fell asleep before changing the cable out, so it charged on 3.0 all night and is back in poor repair. I'm currently trying to full charge it while off to see if that gives me functionality again.
Either way, each time I fix it the solution becomes more difficult/timely than the previous one. It's clearly not getting better, so I'm going to have to send it in to repairs.
Sent from my SAMSUNG-SGH-I537
VeinkWiles said:
It's not overheating. It can get warm, but it's never gotten hot. And I've had other devices that have seriously overheated and still functioned, albeit slowly.
**UPDATE**
After I got it working the night I originally posted I let it fully charge (it's important to note that I got it up to about 75% while it was off; green battery the only thing on the screen, and I had home button functionality), then disconnected it and disabled all the radios, put it in power saving and left it over night without power. Doing that I was able to use it all day yesterday. But while I was full-charging it, after it reached 100%, I noticed that it started acting up almost immediately. The sound was on and kept making the lock screen sound (that's how I noticed it from across the room). So it is tied to the power/lock key. But disconnecting it before it could get out of control mitigated the problem. Last night I was going to try to charge it over night with USB 2.0, but I fell asleep before changing the cable out, so it charged on 3.0 all night and is back in poor repair. I'm currently trying to full charge it while off to see if that gives me functionality again.
Either way, each time I fix it the solution becomes more difficult/timely than the previous one. It's clearly not getting better, so I'm going to have to send it in to repairs.
Sent from my SAMSUNG-SGH-I537
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Click to collapse
Sorta sounds like a screen grounding problem. I had a nexus seven with this issue and the charger seemed to really make it act up. Needless to say I gave that to my wife and bought this. If the digitizer is not grounded properly it will act up.
Turning on developer settings and set it to show touches on screen. See if when charging the screen registers more touches than you are doing.
Sent from my SM-T320 using Tapatalk
Re: developer settings; display touches
dottat said:
Sorta sounds like a screen grounding problem. I had a nexus seven with this issue and the charger seemed to really make it act up. Needless to say I gave that to my wife and bought this. If the digitizer is not grounded properly it will act up.
Turning on developer settings and set it to show touches on screen. See if when charging the screen registers more touches than you are doing.
Sent from my SM-T320 using Tapatalk
Click to expand...
Click to collapse
Damn! That's an outstanding idea! The only downside is that last night I sent the tablet to Samsung's repair department, so I can't test that out. But once I get it back, if the problem persists I will definitely be doing that first. Thanks for the advice dottat.
Fw:Re: developer settings; display touches
mikegbg said:
Sounds exactly as the same issue I have had the last week. I have done several factory resets triad to avoid installing as many applications as I had prior the factory reset (to see If it was an app causing the issue). No solution yet but I will try your way with kies described above. I have a tab pro 8.4.
Click to expand...
Click to collapse
Hey dude, check out dottat's reply. He's got a really good idea that may shed some light on the source of the problem. Unfortunately, I can't try it out. If you do it, let me know how it goes. Maybe you can take some screenshots? Either way, hopefully you can get something out of it.
I dropped by tablet battery down once and now every so often the screen flickers with vertical lines and this is followed by loss of network and the thing reboots.
I've read this to be a battery problem.
Warranty is still active but I've rooted it and my Knox counter has gone up.
What do you think XDA? Just get a replacement battery?
NightShadow02 said:
I dropped by tablet battery down once and now every so often the screen flickers with vertical lines and this is followed by loss of network and the thing reboots.
I've read this to be a battery problem.
Warranty is still active but I've rooted it and my Knox counter has gone up.
What do you think XDA? Just get a replacement battery?
Click to expand...
Click to collapse
If you have the ability, since it was dropped, I would open it and make sure connection is tight to battery and screen. Then if it still acts up, get a battery. Several people had battery issues out of the box. All it turned out to be for a few was a loose connection.
i was thinking about that but i'm afraid of voiding warranty. do i even still have warranty? due to the knox?
flhthemi said:
If you have the ability, since it was dropped, I would open it and make sure connection is tight to battery and screen. Then if it still acts up, get a battery. Several people had battery issues out of the box. All it turned out to be for a few was a loose connection.
Click to expand...
Click to collapse
Well ive opened it up and tightened everything i can see and it seems to work ok for a while, when the charge gets to around 20-30%, the tablet flickers, all mobile connections are lost and 75% of the time, reboots.
So i went ahead and got a new battery. Now this was worse kinda. At random moments, like unlocking the screen, or replying to a message, or maybe just a high cpu load event, the tablet just turns off and is unable to be powered back on without first connecting it to a power supply like a wall charger or a power bank.
The time and date will be reset once its back on and ill have to wait a few minutes before the auto network time setting kicks in before i can use something like whatsapp.
Anyone got any clue what might be causing this problem? Thanks in advance, helpful xdarians.
NightShadow02 said:
Well ive opened it up and tightened everything i can see and it seems to work ok for a while, when the charge gets to around 20-30%, the tablet flickers, all mobile connections are lost and 75% of the time, reboots.
So i went ahead and got a new battery. Now this was worse kinda. At random moments, like unlocking the screen, or replying to a message, or maybe just a high cpu load event, the tablet just turns off and is unable to be powered back on without first connecting it to a power supply like a wall charger or a power bank.
The time and date will be reset once its back on and ill have to wait a few minutes before the auto network time setting kicks in before i can use something like whatsapp.
Anyone got any clue what might be causing this problem? Thanks in advance, helpful xdarians.
Click to expand...
Click to collapse
I'm not by any means an expert or repairman of any kind, just so you know. I'm thinking maybe a loose connection at the terminals on the board the battery connects to or if they use a separate board for the battery to connect to and then to the main board it may be somewhere along in there. Maybe a loose wire going into the tab that connects to the prongs. It sure sounds like something isn't making a good connection. Sounds like a load gets put on it and it and that bad connection can't handle the load.
Might just be you're going to have to send it off...
You may be right. Sounds like a particular connection which does higher load or something. Once i put the tablet in power save mode, the symptoms never reappeared. I dont notice a drastic slowdown in the tablet either. Probably am prolonging the inevitable.
Same Symptoms
NightShadow02 said:
You may be right. Sounds like a particular connection which does higher load or something. Once i put the tablet in power save mode, the symptoms never reappeared. I dont notice a drastic slowdown in the tablet either. Probably am prolonging the inevitable.
Click to expand...
Click to collapse
I am facing exactly same issue what you have described and am in same situation, have tripped Knox on my Tab S 8.4.
I can see that you have been able to suppress the behavior by putting it to Power Saving mode. Have you experienced flicker and reboot since then? I am planning to take it to Samsung store not sure if they will honor warranty, did you tried that?
misrasandeep said:
I am facing exactly same issue what you have described and am in same situation, have tripped Knox on my Tab S 8.4.
I can see that you have been able to suppress the behavior by putting it to Power Saving mode. Have you experienced flicker and reboot since then? I am planning to take it to Samsung store not sure if they will honor warranty, did you tried that?
Click to expand...
Click to collapse
nope, ever since the Power Saving mode solution, it hasnt flickered and rebooted yet. and my warranty was expired by that point so i didnt bring it to the shop. no noticable reduction in performance so far
possible battery connector
NightShadow02 said:
Well ive opened it up and tightened everything i can see and it seems to work ok for a while, when the charge gets to around 20-30%, the tablet flickers, all mobile connections are lost and 75% of the time, reboots.
So i went ahead and got a new battery. Now this was worse kinda. At random moments, like unlocking the screen, or replying to a message, or maybe just a high cpu load event, the tablet just turns off and is unable to be powered back on without first connecting it to a power supply like a wall charger or a power bank.
The time and date will be reset once its back on and ill have to wait a few minutes before the auto network time setting kicks in before i can use something like whatsapp.
Anyone got any clue what might be causing this problem? Thanks in advance, helpful xdarians.
Click to expand...
Click to collapse
I have seen this problems on 2 tablets 10.5 and 8.4 the connector where battery is connected on motherboard gets loose which causes reboots and flicker
Solution in my case was resoldering that connector again
i had the same problem, opened up my tablet, just disconnected the battery, cleaned the contacts, pushed it back, made sure its nice and snug, put it all back together and now battery doesn't drain as fast, no more flickers and reboots!
hmm. i'll have to give it a try. you think this may be something to do with condensation?
Sorry for the bump, but I'm having this issue as well on my S 8.4. Custom ROM. The thing with me is that it's not consistent. One day, it will do it a few times; others, no issues whatsoever. I'll try the suggested if it gets progressively worse.
Hey guys,
Unfortunately our home's tablet (Tab s 8.4 Wifi) has the same problem.
It never did weird whatshowever, but when I flashed a custom rom (which went perfectly smooth actually) the screen flashes and the tablet reboots sometimes.
Now it weird that this never happened before and only when I flashed a custom rom it began showing this behaviour.
I am affraid of opening this tablet, and I guess because of the custom rom there is no warranty left anymore (or can this be bypassed by some terminal trick?)
Also I question myself if this is not a software issue, and that it can be fixed with software or so?
Thanks for answering!
My Fix
Hey Guys!
I might have some surprising news to tell about this "issue".
I saw some unboxing video's and saw at what place the battery connector was placed. It was some sort of a 'push to click' system.
So what I did was the following:
I pushed the tablet at the place of the battery connector. I tried this at various places until I heard a *click*.
Now I don't have this issue anymore. Jay!
I hope this will help you too!
I started to have the same issue on a Tab Pro 12.2, presumably after the battery has lost considerable amount of its energy. Normally I remember this tablet to have a dazzling 10+ hours of usage time. Just after some serious usage time of more than 2 years this issue started, along with increasing temperature and finally reboot. From time to time Android gave a warning message about overheating. From time to time charge values drop big values at a time. From 45 to 20 or 80 to 50. Seems arbitrary. This was happening even when I was on stock, then I switched to some Android 6 stock port from some other tablet. Still the same.
I believe the battery needs replacement. (That's obvious after 18 months, I just mean blinking is related to this) Hope I can find a high quality one cause there are several garbage batteries.
Hi all.
My Nexus 5X (9 months old) suddently turned off while I had it stand-by and listening to spotify through my earphones.
I thought it was weird since it has never happened before, and thought turning it on again would solve it.
But it didn't. It booted very laggy and didn't turn on (didn't see my lockscreen).
Then over a couple of hours it was automatically booting, showing Google, a couple of times, eventually it showed the lockscreen, I thought it was normal again, opened snapchat, opened a few snaps, and it turned black again.. Rebooting out of itself but didn't finish booting. Battery was 90 when this weird stuff started happening. Ended up with 13% when it turned on the last time, and it was quite hot. (Not unusually hot, but quite hot)
Any experience with this issue? Is it software or hardware related?
I have not been messing with bootloader/recovery or anything. It's standard and not rooted.
Thanks, Patrick.
@ExcesusNL: bring it back to your dealer, looks like common mainboard death.
rp158 said:
@ExcesusNL: bring it back to your dealer, looks like common mainboard death.
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Click to collapse
Have sent it back, luckily still have warranty..
Thx for the reply.
Patrick
I'm having the same issue, my phone is 1 year and 1 month old. Any idea if LG will consider it under warranty still? It's ridiculous it even has this problem in the first place.
instinctellekt said:
I'm having the same issue, my phone is 1 year and 1 month old. Any idea if LG will consider it under warranty still? It's ridiculous it even has this problem in the first place.
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Click to collapse
If you live in the EU, warranty protection lasts for two years. But I don't know about countries outside the EU.