Strange Battery behaviour - Switching off at 30/40/80% - HTC 10 Questions & Answers

Hello XDA
My Wife's HTC 10 is randomly switching of at different battery percentages, it will then boot loop until it reads 0%. It will just keep saying 0% until I plug the USB charge cable in and charge.
Now this is where it gets strange, if I boot the phone into recovery it will not reboot. Its been in recovery now for 30mins so much for a 0% battery lol
Its almost like the Android OS is reading the battery info wrong?
Is the phone fixable? Battery replacement seems like a headache.

Hi,
Battery is dead. I had that problem. After waste 2 months time with HTC service I claimed to credit card company service and get the full refund.
Now it works only on power cable like a landline phone.

badzi0r said:
Hi,
Battery is dead. I had that problem. After waste 2 months time with HTC service I claimed to credit card company service and get the full refund.
Now it works only on power cable like a landline phone.
Click to expand...
Click to collapse
You could replace the battery if you are VERY VERY careful. i would recommend buying both screen and battery in the event that the screen breaks.

Related

TP2 low battery, in reboot loop

I've got a TMOUS TP2 which appears to be stuck in a reboot loop of sorts cause I can't charge the battery.
I've read through the forums and I saw a few similar problems like this but it seems like it those they were stuck at the bootloader, and that's not the case for me.
Basically the battery was down to 14% and I turned off the phone last night intending to charge it this morning. Somehow the battery dropped to 1% by the time I went to turn it on this morning, and it shutdown (really just lost power) right after I started it. So I go to plug it into the wall charger and then:
charge light comes on
after a few seconds charge light goes off
the phone tries to boot (does little vibrate, shows splash)
after the splash screen, phone loses power
charge light comes back on
then tries to boot after a few seconds.
repeat
If left unplugged the phone just sits there dead, but upon plugging it in, it tries to boot.
I've seen it where the phone doesn't have enough power to boot and just needs to be charged for a while, but I can't seem to do that here.
Anyone have any idea how to prevent it from trying to boot after the AC adapter is plugged in?
Thanks
arimp said:
I've got a TMOUS TP2 which appears to be stuck in a reboot loop of sorts cause I can't charge the battery.
Thanks
Click to expand...
Click to collapse
If you're desperate...you might try doing a hard-reset.
Why would that help? I don't know...except sometimes when really stuck it helps to just change the situation...try something completely different.
Of course, a hard-reset deletes all data and applications that you've put on the phone, which is why I suggested it as a recourse if desperate.
Probably keep the phone plugged in while doing hard-reset.
Same problem, solved by itself
Hi,
I had a similar problem with a standard TP2, it was clear a battery fault. Phone was working well with a new battery and, of course, another working phone couldn't boot up with the faulty battery.
I took out the defective battery and let it aside for almost 2 weeks. After that it started to work, but the capacity is clearly smaller.
So from my experience, a hard reset wouldn't help you.
Radu
nradu said:
Hi,
I had a similar problem with a standard TP2, it was clear a battery fault. Phone was working well with a new battery and, of course, another working phone couldn't boot up with the faulty battery.
I took out the defective battery and let it aside for almost 2 weeks. After that it started to work, but the capacity is clearly smaller.
So from my experience, a hard reset wouldn't help you.
Radu
Click to expand...
Click to collapse
Yes, it goes without saying -- though it's good you did -- that if you have access to another battery that's an obvious thing to try first.
The hard reset is worth trying, in general, for otherwise-unresolvable phone issues.
It's a dead battery. Same exact thing you describe happened to me. Granted, it was because of water damage but same symptoms. Thinking the phone was dead I went and bought a new one. Then I decided to try the new battery, bam, phone back alive. Returned the phone and bought a new battery. By the way, the dash2 battery fits as well. Tmobile stores didn't know it... But the connectors were the same do I tried in the store and it worked.
devis said:
It's a dead battery. Same exact thing you describe happened to me. Granted, it was because of water damage but same symptoms. Thinking the phone was dead I went and bought a new one. Then I decided to try the new battery, bam, phone back alive. Returned the phone and bought a new battery. By the way, the dash2 battery fits as well. Tmobile stores didn't know it... But the connectors were the same do I tried in the store and it worked.
Click to expand...
Click to collapse
So it was indeed a dead battery. Oddly I found someone who had a CMDA TP2 from Verizon (mine is GSM TMO), and was able to pop my battery into their phone for a minute or two and charge it to about 5%, then put it back in my phone and all was well. With their phone, plugging in the charger did not cause the phone to start up and then power cycle.
That's really weird "glitch" if you want to call it that. So mental note, don't let the battery run down too far.

[Q] Charging Problems with GN I9250-XXLFA

Hello,
I bought a GN, I9250, European model, made in China 4 days back from a vendor online.
I am having problems charging the phone.
When PHONE is ON
1. When plugged into the included charger/cable, the battery status shows CHARGING (AC) for a few minutes and then changed to NOT CHARGING. Removing the USB plug or switching off the mains and restarting in a minute takes the status back to CHARGING (AC) but again for a few minutes.
2. Tried with multiple chargers and cables with exactly the same results
3. When the phone is connected to USB port in laptop, the charging happens, for a longer duration. The laptop also detects the phone immediately and I can access files etc. After say 20-30 minutes odd the status again goes to NOT CHARGING. However, while the phone is not charging, I can still access files on the phone. This implies the USB connectivity is still perfect, only the charging has stopped.
4. Under no circumstances does the charge go beyond 50% odd, irrespective of the duration of charging
When PHONE is OFF
1. The phone shows the battery icon with bolt for a few seconds and then shuts off. If I click the power button briefly I can see the battery charging icon.
2. I kept the phone in charging with the wall adapter all night, and got 49% charge only, starting from about 10% when put to charge.
The battery indicator graph shows the phone is has never hit a charge level above 65% types.
I have not seen the other charging issue of the phone showing a bolt in the battery icon even if the phone is not plugged in ! (thank god!!!)
I bought it "as new" condition, and performed a factory reset immediately on receiving the phone. So its running stock applications, with almost everything except voice and 2g data on. No applications except Whatsapp are running.
All other aspects of functionality are working well.
I have read hundreds of posts across the web and am not sure what the problem could be with my phone. I am in India and since the phone was bought off the net, its unlikely that it will be provided warranty etc here. In fact I'm not even sure if there will be servicing competency in the technicians here.
I have tried to puch the micro USB tongue by pushing it upwards gently, but cannot really say whether or not it did bend or i was just too fearful. Have tried removing battery etc and all other soft methods written everywhere.
Any help ???
maybe a screwed battery ?
-Jesco- said:
maybe a screwed battery ?
Click to expand...
Click to collapse
Hello,
I do suspect it myself, but I don't know how to verify this. Can any other Samsung phone battery be put in the phone or is the phone compatible only with this one? Getting another battery is not possible in the near future since this is not available in India...
Any thoughts on how to check this?
ketu269 said:
Hello,
I do suspect it myself, but I don't know how to verify this. Can any other Samsung phone battery be put in the phone or is the phone compatible only with this one? Getting another battery is not possible in the near future since this is not available in India...
Any thoughts on how to check this?
Click to expand...
Click to collapse
I have the same problem, but it's not the battery's fault. My brother also has a GNex, and I tried charging my phone with his battery, and vice-versa, without any luck. I think it's the USB port's fault. Something about power not getting to the phone correctly. Luckily I bought it at a store here. I talked to the owner, and I'm going to exchange it for a new one tomorrow.
edinchez said:
I have the same problem, but it's not the battery's fault. My brother also has a GNex, and I tried charging my phone with his battery, and vice-versa, without any luck. I think it's the USB port's fault. Something about power not getting to the phone correctly. Luckily I bought it at a store here. I talked to the owner, and I'm going to exchange it for a new one tomorrow.
Click to expand...
Click to collapse
Hello,
I found another GN and did this experiment.
1. When I plugged in my battery which was showing 53% on my phone into the other phone it showed 79%.
2. When I charged the other GN with my battery inside, it charged to 100%
3. When I put my battery back into my phone, it showed 67%
4. When I put in the other GN battery into my phone it showed 49%, while it was showing 82% in the other GN.
5. I was able to charge this other battery in my phone to 60%.
6. When I put it back into the other GN it showed 94% charge.
Apparently my battery seems to be ok. Also, it seems that my phone is charging ok too. But there may be a problem with the phone detecting the battery level !!
Any thoughts?
Hello,
i have exact the same problem. I tried 3 batteries a lot of chargers and i changed the Charging Port Flex Cable.
This all without success
The Problem is, sometimes it charge to 50%, the most it charge to 75% and one time i get it to 81% yeah
So does it give any help for this Problem ?
Goofy
goofy_79 said:
Hello,
i have exact the same problem. I tried 3 batteries a lot of chargers and i changed the Charging Port Flex Cable.
This all without success
The Problem is, sometimes it charge to 50%, the most it charge to 75% and one time i get it to 81% yeah
So does it give any help for this Problem ?
Goofy
Click to expand...
Click to collapse
some battery got data issues where phone cant recognize the exact capacity. try check *#*#4636#*#* your capacity of ****mah should be correctly read by phone here. if not, change your battery immediately bcoz big issues will coming up
here the screenshots .. first i plug out and in the power plug ...
and a few minutes later it stop charging
But the Phone see is connected to the AC ??
memaro_maro said:
some battery got data issues where phone cant recognize the exact capacity. try check *#*#4636#*#* your capacity of ****mah should be correctly read by phone here. if not, change your battery immediately bcoz big issues will coming up
Click to expand...
Click to collapse
goofy_79 said:
here the screenshots .. first i plug out and in the power plug ...
and a few minutes later it stop charging
But the Phone see is connected to the AC ??
Click to expand...
Click to collapse
your battery got data detected.. maybe this 3800mah extended battery was totally crap.
give 2-3 day period. charge wt ac plug & usb charging method. see if got any different between this 2 merhod. if not, try buy the good replacement before your emmc fried.
* maybe u should ask to another forum.. gnex accessories /batteries. they must be got some experiences wt this type of extended batteries. maybe.??

HTC One M8 Battery Suddenly Dies, Randomly Shuts Off

Hello,
I bought a used T-Mobile HTC One M8 a couple of days ago off of eBay. While it's a cool phone, I've had a serious issue with the battery. When plugged in, the phone works fine. However, after being charged for several hours and removed from a power source, the battery will read 100%, slowly dying to around 96% or so with use, and then shut off randomly without warning only a few minutes after being taken off the charger. It won't give the normal "shutting down" message; instead, the battery will go from whatever percent it was to 0% and then the screen will go black.
From what I've seen online, the battery might be bad. s suggest that this problem results in an inflated battery. In this M8, I noticed that the left edge of the screen was almost separated from the metal bezel as if something was pushing it up from behind. This makes me think my battery might be bloated, causing the battery issue and pushing up the screen.
I have tried wiping the phone before flashing Lineage OS instead of the stock ROM, fully charging the battery up, and fully discharging the battery, but nothing so far has worked. Do you have any tricks I could try that might fix this if it is a software issue? Or does this seem like a bad battery that would have to be replaced?
If the battery is bad, the M8 doesn't make it easily removable, so I would either have to take the phone apart or send it in and possibly pay someone to replace it. The previous owner said it was working fine, but I have yet to hear his reply to my eBay message asking about the issue. He included all of the original packaging, including the original limited warranty. While the warranty is probably long expired and technically doesn't transfer over reselling a phone, do you think there is any chance that HTC or T-Mobile might be willing to fix the phone or send a different one?
Thank you for any help you can provide.
mtdewdgmm said:
Hello,
I bought a used T-Mobile HTC One M8 a couple of days ago off of eBay. While it's a cool phone, I've had a serious issue with the battery. When plugged in, the phone works fine. However, after being charged for several hours and removed from a power source, the battery will read 100%, slowly dying to around 96% or so with use, and then shut off randomly without warning only a few minutes after being taken off the charger. It won't give the normal "shutting down" message; instead, the battery will go from whatever percent it was to 0% and then the screen will go black.
From what I've seen online, the battery might be bad. s suggest that this problem results in an inflated battery. In this M8, I noticed that the left edge of the screen was almost separated from the metal bezel as if something was pushing it up from behind. This makes me think my battery might be bloated, causing the battery issue and pushing up the screen.
I have tried wiping the phone before flashing Lineage OS instead of the stock ROM, fully charging the battery up, and fully discharging the battery, but nothing so far has worked. Do you have any tricks I could try that might fix this if it is a software issue? Or does this seem like a bad battery that would have to be replaced?
If the battery is bad, the M8 doesn't make it easily removable, so I would either have to take the phone apart or send it in and possibly pay someone to replace it. The previous owner said it was working fine, but I have yet to hear his reply to my eBay message asking about the issue. He included all of the original packaging, including the original limited warranty. While the warranty is probably long expired and technically doesn't transfer over reselling a phone, do you think there is any chance that HTC or T-Mobile might be willing to fix the phone or send a different one?
Thank you for any help you can provide.
Click to expand...
Click to collapse
Flash t mobile RUU (software problems will slove with this ) . If the issue still there ,then it must be a hardware issue i.e faulty battery or some other.
Sent from my XT1526 using Tapatalk
The battery in my M8 is really weak now, and as of maybe 6-9 months ago the phone is not tracking the battery level well. When the phone is idle, it powers off at 20-30% indicated charge remaining, with games active, maybe it will power off at 45%. I get 1 hour PoGo from a _full_ charge.
Previously, I've experienced the phone getting hot when charging (mainly in the car) and this has probably had a serious impact on the battery capacity. Assuming the phone you have is over a year old, you should assume the battery is badly aged by now.
my adorable M8 in his third year of use recently has the same symptoms of @tshoulihane. Is necessary to say that I've took so much care in his first 2 years like disconnecting the battery after few minutes of reaching the 100% (also voiding to charge all the night) or turning off the phone at 10% and I never be waited for the auto turn off at 0%. All this that I'm telling you is in the first 2 years. In this third year of using the m8 as my main phone, I received this bad symptoms doing the opposite of the first years of care. Now I just connect powerbank or something at 30% to void awkwards sudden death of battery. Mmm I have plans to keep 1 year more my m8 with me, it still a beast in camera, sound and no lag, so I'm looking for a battery replacement im Amazon but the reviews are bad, I think is very difficult to get a good *new* battery because that replacements get old too with the years of storage... mmm I don't know but this was my little story with my battery experience with M8. Regards guys.

HTC 10 Won't Boot After Battery Calibration - Replace Battery?

So, I bought my HTC 10 sometime last week and I love it, I got the red 2PS6500 version. I have been excited to see people like Leedroid and Faygi working to make this phone so amazing. But I always had a rough battery experience.
At first, symptom was fast draining. It rarely got 3-4hrs SoT, but some days I had good battery life. More recently, I noticed that when using my camera around the 20-30% range, the phone would shut down, and I'd see that it was at 0%-1% and not booting.....
From my research here, this seems like I could try to re-calibrate my battery. I had it charge (powered off) for 2 minutes, then I held both volume buttons + power while still charging. I then let it go up to 100%. When I turned it on, the percent showed 70%. So while it was on, I let it go to 100%. After that, I unplugged it, and rebooted it. It went down to 70% again. I repeated the full charge to reboot. This time, I was 99%. I wanted to reboot once more, just to close the gap from 99% and 100%. USB connection is clean and good, cable works on other phones.
Then the phone just stopped working. It no longer boots up, no LED's, no vibration, buttons don't function no matter the combination. I tried connecting it to my PC and I get nothing recognized. Cannot get the screen on at all.
So I am guessing two things:
(1) Battery might have fired and the connection to the board is gone. I might have bought one that already had issues and this was the last leg of it.
(2) Motherboard damage from the battery? This is something I'm afraid of if I go and replace the battery and I still have issues with it not turning on.
I was hoping anyone with experience might be able to confirm anything I mentioned with the battery issue, and if replacing it solved that.
TL;DR, HTC 10 no longer powers on, shows no sign of life. Battery previously had calibration issues. Should I replace the battery, and then it will turn on, or could there be further damage. Most situations I found were from users that were still able to turn on their HTC 10.
I've replaced my battery recently. I had the same deal. I had to use the actual charger plugged in for a while and it eventually came on
Yayodroid said:
I've replaced my battery recently. I had the same deal. I had to use the actual charger plugged in for a while and it eventually came on
Click to expand...
Click to collapse
Thank you for responding. My issue/question was more about "if" i replace the battery, will it solve my issue. I have not replaced it yet, and I ordered an OEM battery in hopes that should fix my issue. So hopefully a new battery will allow me to boot up my HTC 10 again.
At least I still have my HTC m8, and I'm replacing it's battery too (swelling and making the screen bulge). The community around the M8 is still strong and there is even the latest RR pie available too.
I gotcha. Sorry I have a terrible habit of skimming and then assuming. Mine was similar but not exact. I was always able to get it to show life after it was on charge for a while.
When I replaced the screen once, i forgot to unplug the battery from the board before I started. I got it all back together and it wouldn't turn on. It wouldn't show that it was charging. So I went in and unplugged the battery and plugged it back in. It acted after like it never happened.
Yayodroid said:
I gotcha. Sorry I have a terrible habit of skimming and then assuming. Mine was similar but not exact. I was always able to get it to show life after it was on charge for a while.
When I replaced the screen once, i forgot to unplug the battery from the board before I started. I got it all back together and it wouldn't turn on. It wouldn't show that it was charging. So I went in and unplugged the battery and plugged it back in. It acted after like it never happened.
Click to expand...
Click to collapse
I hope after I replace the battery, it finally boots up. I had to order a new heat blower because mine broke. I'm surprised after I charged it to 100%, it hard bricked and died. I have a feeling th battery was the culprit, since it was always bad at holding a charge....and even more oddly enough, using RR pie on my HTC M8 is FASTER than it was using RR pie on the HTC 10. That battery was very likely affecting my overall experience.
Please do update us with your progress and conclusion. It might help the next person
Yayodroid said:
Please do update us with your progress and conclusion. It might help the next person
Click to expand...
Click to collapse
DEFINITELY. I hope nobody has the issue I am facing at the moment.
UPDATE
So I replaced the battery, was very easy to do with patience and the right tools.
AND, it did not fix my issue. As I opened the phone, I noticed stickers on the chips from a company that apparently did work on it prior to me buying it, and the work they did was bad. I think it is safe to say that the motherboard has suffered severe EDP damage, and it would not be worth the cost to fix it. Burnt pins near almost every chip.... It was so happy being a part of this awesome group, working on the HTC 10 and having Fagyi making the amazing Pie roms. I will be selling my HTC 10 for parts on Ebay if anyone is interested (1 new battery, 1 lcd screen in excellent condition, both cameras, charging ports. . . basically everything but the motherboard that is dead)
So, I am torn between three options. Since my HTC m8 is fixed (top third inch of touchscreen no longer works with tough), I can keep the HTC m8 until it dies and replace it's digitizer/LCD. I can buy another HTC 10 and hope it will not be a crappy one, or I can save and get the HTC u11 (that red color looks so nice!) or go for a Samsung Note 4. I've had the M8 for about 5 years now and it's running RR-P like a brand new phone. I am so sad my 10 just died like that. I was so spoiled with the HTC 10, it was the best phone I ever had. I'd love to have a new device with tons of potential for modding in the future.
Any recommendations then: any device will be modded like crazy, especially with RR or LOS
- keep M8 / replace LCD+Digitizer
- buy HTC 10
- buy HTC U11
- buy Note 4

ZUK Z2 battery and type C dead?

I've been using this amazing phone for 3 years. Now I'm having several problems. I think the battery is pretty much dead since the phone lasts a few seconds/minutes if not attached to a power bank or a charger. Another thing is that sometimes the phone goes crazy when I plug the cable, sometimes in fact when I plug the cable the phone reboots on its own and the battery showed is almost half of what it was showing before. Is the type C port dead too? I wanted to give the phone to a repair shop to replace the battery, but if the type C port has a problem too it may be useless to replace the battery. Anyone with the same problems?
TheWalker17 said:
I've been using this amazing phone for 3 years. Now I'm having several problems. I think the battery is pretty much dead since the phone lasts a few seconds/minutes if not attached to a power bank or a charger. Another thing is that sometimes the phone goes crazy when I plug the cable, sometimes in fact when I plug the cable the phone reboots on its own and the battery showed is almost half of what it was showing before. Is the type C port dead too? I wanted to give the phone to a repair shop to replace the battery, but if the type C port has a problem too it may be useless to replace the battery. Anyone with the same problems?
Click to expand...
Click to collapse
Same Here after charging it and discharged after few minutes it will reboot on its on and Download Accubattery to show the Battery Health and now I'm waiting for my new battery to solve the issue
TheWalker17 said:
I've been using this amazing phone for 3 years. Now I'm having several problems. I think the battery is pretty much dead since the phone lasts a few seconds/minutes if not attached to a power bank or a charger. Another thing is that sometimes the phone goes crazy when I plug the cable, sometimes in fact when I plug the cable the phone reboots on its own and the battery showed is almost half of what it was showing before. Is the type C port dead too? I wanted to give the phone to a repair shop to replace the battery, but if the type C port has a problem too it may be useless to replace the battery. Anyone with the same problems?
Click to expand...
Click to collapse
It's a battery problem..your battery is dead and needs to be replaced.
Techie_pulkit said:
It's a battery problem..your battery is dead and needs to be replaced.
Click to expand...
Click to collapse
Thanks. Can you link me a good battery for the replacement? I'd like to buy something good and not a bad battery that lasts a couple of weeks
TheWalker17 said:
I've been using this amazing phone for 3 years. Now I'm having several problems. I think the battery is pretty much dead since the phone lasts a few seconds/minutes if not attached to a power bank or a charger. Another thing is that sometimes the phone goes crazy when I plug the cable, sometimes in fact when I plug the cable the phone reboots on its own and the battery showed is almost half of what it was showing before. Is the type C port dead too? I wanted to give the phone to a repair shop to replace the battery, but if the type C port has a problem too it may be useless to replace the battery. Anyone with the same problems?
Click to expand...
Click to collapse
Exactly the same issue since a few months now. Thought of patching it with a clean custom ROM, but looks like this is a battery issue. Any leads on a good battery replacement?

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