Moto Z Play XT1635-02 lost IMEI, custom ROM and avoid Hard Brick (again) - Moto Z Play Questions & Answers

Hi everyone! I am new here in XDA Developers.
I have been snooping around since 1 year ago or so, and I found this site when I hard bricked my phone.
Well, let's start the story:
I bought an used Moto Z Play from a friend, excellent phone, 10/10 functions and aesthetics.
Once i had the phone in my hands I wanted to ROOT it, because I wanted to hack games and stuff. The phone was in Android 8.0 (Oreo), but since there was no root for my phone and OS, y proceeded to search the latest OS that could be rooted. I found out that it was the android 7.1, I think. Well, since I wanted a "clean" installation in my phone I downloaded the original ROM, and wanted to update it like many people do, via OTA. I installed 6.0 (since it is it's original ROM, from factory), all good. The update notification showed up, I accepted; it updated to 6.1 or sth, then the 7.0 update, updated, AND finally came the 7.1. Once I updated, it bricked. HARD BRICKED. I panicked, since I wanted to give away this phone to my dad. I found out that I needed a blankflash. I searched through a lot of forums, some even in russian, and chinese. I found out and accepted that the blankflash for the android 8.0 never came out. I gave up.
Since then, I learned that I MUST NEVER UPDATE VIA OTA. I learned it the hard way. I'm sorry for my stupidness.
Then I bought another motherboard from another Moto Z Play. I installed it and discovered that the ROM wasn't STOCK. That's because when I turned on the phone it started in bootloader everytime. The new motherboard came with Android 8.0 (Oreo) but I'm sure that it is a custom rom.
Well, the phone is now working perfect, but NOW, I have a problem.
I want to use 2 SIM cards in it. The first SIM card works fine, calls, mobile data, Wi-Fi... everything is good.
BUT the second one, from a different service provider, does not work. I inquired and found out that it was a problem because my phone wasn't, apparently, unlocked for other providers. I tested the SIM card with other phone, it worked. In the Moto Z Play, I saw that the APN info was correct, it detected all the info, but could not make calls, no mobile data. Wi-Fi was good though. The SIM card is fine, but the phone is locked.
I need the IMEI, MY IMEI, lol, but it is a problem. I tried calling to *#06#, the message shows
┐
IMEI
0
└
and in the settings -> system -> about phone -> status -> IMEI info, it shows nothing, BLANK!!!
that's why I think it is a custom room, and I have a problem.
The phone works fine with the first SIM card though, and I really like it. But I wabt to use the other one too.
My question is, should I install another ROM in the phone? I'm very afraid that it could HARD BRICK AGAIN.
What do you guys recommend? Should I try it or leave like this?
Now I don't really care if I can ROOT the device or not, I just want it to be functional and solve the "unlock line providers" problem. It could be fine with the 8.0 oreo or 9.0 pie, I don't mind, although I saw in other forums that I should not downgrade again, even if my phone has a custom rom and the new one is custom as well, so, i think the 9.0 pie could be good, but the oreo 8.0 is fine as well.
A guy in another forum could recover his IMEI with a somehow, interesting, process.
I will try to translate it since the original is in spanish:
┐
I experimented with several ROMs, and I tested one with android 9, the name is "The XPerience Project", but the Wi-Fi didn't work, so I decided to go back to the Stock one. I tried a multime times and days to restore my IMEI, but I failed at all. I decided to try another custom rom with android 9. I noticed that this one had the IMEI and it worked perfectly. An idead popped out of my head: a backup. In test mode, I entered in recovery mode and make a security backup of the MODEM and EFS folders in a MicroSD. Once the process finished, I instaled the stock rom agin in my device. Once it started, it had the same problem: the IMEI was 0 and had no signal. I installed the recovery TWRP again and made a restoration of the backup thet I saved in the microSD. The MODEM folder could not be restored (it showed an error), but the EFS was restored. I started the device once more and it automatically foun the signal and the IMEI number was re-established. My Moto Z Play is DualSim, version XT1635-02. I hope that I could help with my solution. Cheers!
└
My Moto version is the same: XT1635-02
Has anyone recovered their IMEI?
If someone could tell me what should I do, I would be very thankful.
Cheers! :highfive::highfive::highfive:

Related

[Q] Permanent no service - tried multiple roms...revert to stock?

HI all,
First post, go easy on me!
I've searched the forums trying to find the answer to this problem but have been unsuccessful. I successfully flashed my Galaxy W with slimbean 3.1.0 and had been using it successfully for over a month. I put it in airport mode to save battery, as I had done many times before, but this time when I turned it off the service never came back. I haven't had service since.
I have tested the SIM in another phone and it is working fine. I have also tried flashing a different ROM (CM10 Alpha 1) with no luck. I would reflash the phone with the stock firmware if there is any chance that would help, but I haven't been able to figure out how to do that via CWM. At this point I'm not exactly sure what to do. Is it possible that the this is a hardware issue?
Any advice would be greatly appreciated!
mitchm said:
HI all,
First post, go easy on me!
I've searched the forums trying to find the answer to this problem but have been unsuccessful. I successfully flashed my Galaxy W with slimbean 3.1.0 and had been using it successfully for over a month. I put it in airport mode to save battery, as I had done many times before, but this time when I turned it off the service never came back. I haven't had service since.
I have tested the SIM in another phone and it is working fine. I have also tried flashing a different ROM (CM10 Alpha 1) with no luck. I would reflash the phone with the stock firmware if there is any chance that would help, but I haven't been able to figure out how to do that via CWM. At this point I'm not exactly sure what to do. Is it possible that the this is a hardware issue?
Any advice would be greatly appreciated!
Click to expand...
Click to collapse
Yes it´s possible it´s a hardware issue you got after a while.
First thing I would try is to flash back to stock ROM and see if this fixes your issue. (With Odin)
There is a guide about how to do that, but am sorry not to point you to it right now. Its 4am here righ now and I already am having difficulties to write correctly. (need to go to bed soon )
If this helps I would suggest to update the baseband and then to try again with CyanogenMod.
But if reflashing the stock ROM doesn´t help either, I would suggest to contact the Samsung Service Center.
By flashing back to the stock ROM make sure you are flashing the one used in your specific country, because in the first place it also inculdes the baseband used in your country and in the secound place it also inculdes the country code Samsung might look at while testing your phone.
In Germany for example most SGW´s were sold with it´s specific coutry code. But there were also a few sold with the county code for the whole EU.
So you must care about such things when flashing back to stock ROM. For fixing it the country code is not important. Only the baseband used in your region is important. But I case you need to contact the Samsung Service Center it will be important.
Hope this helps a bit. Now I really need to go to sleep.
Does your IMEI number still ok? Cause I lost my Efs folder with IMEI number some time ago, in another Galaxy fone i had.
you can check it in Settings / About fone / Status / IMEI
If you lost it, you will have no service, no matter what rom you try.
In this case, you can try to repair using this http://forum.xda-developers.com/showthread.php?t=1308546 , not simple but saved my fone.

[Q] [VERIZON] Repaired IMEI, Updated with OTA, Phone keeps roaming...

Really not sure what to do here, and I'm starting to get very frustrated, especially since I know exactly what the issue is and I can't find a solution... So here is everything I did up to this point in detail. I wanted to go back to stock for a while, but I remembered not being able to update at all last time I tried this. I used the LG Flash Tool to go back to 10b (I think? Earliest firmware out there) It started when my phone would tell me that "My Device was not registered yet" in the System Update settings. I did some Googling and found out it was because my IMEI number was blanked out (All zeroes), and I found a tutorial that was for the G2, but worked for the G3, to repair the IMEI. I first rooted with the LG One Click Root Tool when I got to Lollipop, used the IMEI that was under my battery, converted it to HEX and injected it into my phone with RF_NV_Manager, which was installed with QPST by Quallcom. After doing this, my IMEI was fixed, it matched the same IMEI that was under the battery on my phone, though I never texted or called anyone from there so I never noticed anything strange. I was able to update to the latest official Lollipop firmware, but then my phone started telling me I left the home network. Thinking it was just a glitch or something, because I had roaming issues before on stock, I switched to a custom ROM since that fixed it last time before I even knew that IMEI's existed. That didn't fix it at all. I was on LiquidSmooth Alpha and my phone will still go to roaming, and the way I would fix it was to piss around with the mobile network settings and change them back, then I would get 4G LTE for a few minutes, but I would NEVER be able to call or text. Since it was a discontinued ROM, I thought I just got unlucky, so I went to an official Nightly for CM12.1. At the moment I have LTE but no calling or texting... Then I found out that these issues tend to occur after IMEI fixes, so what do I do? Can anyone point me to a proper tutorial on how to fix this? After looking, I ended up downloading and installing something called EFS Professional 2.1 but now I'm even more confused...
EDIT: I tried going into ADB and inputting "adb reboot nvrestore" but that didn't fix it... The site said it's based on a backup that was automatically created when the phone was first built but that was on a completely different forum for a different phone. Going to try to flash back to stock KitKat.
EDIT: Alrighty! I'm getting somewhere! I flashed back to 10B with the Upgrade DL option, before I used Board DL. I can call and text now, as well as LTE, and OTA updates work, but I'm just going to root and go straight to the Nightly CM12.1 that I wanted to go to in the first place.
EDIT3: That seems to have done the trick. For people who have had issues with roaming after IMEI repairs, try flashing your stock TOT with the Upgrade DL option, then root and install your preferred ROM.

Unknown Baseband after flashing rom

Okay so i have the T-Mobile Galaxy s3. It has been rooted for a while with zero problems. I got tired of the older android on it and decided to install a rom. I installed Cyanogenmod 13.0-20151208-unofficial-d2tmo running android 6.0.1. When i first got it all booted and loaded with gapps, i noticed that it recognized my sim and that i had a signal but i couldn't use any LTE or just all around data. basically i couldn't go online (in case i just didn't explain that well enough. Phone service is a mystery to me). I did some searching online and found a lot of people saying that i needed to update my baseband. i found a baseband for my model (T999) and tried to flash it in TWRM. Once i rebooted, it said "No SIM card - No service." in the upper left-hand side. i have tried flashing multiple different basebands the same way with no luck. i tried backing up my EFS folder and the restoring it because someone said to do that and that just... just no... it didn't do anything. even Odin 3 said it was a "FAIL!". So here i am with this android equivalent to an Ipod and i hate this. Everything else in this ROM works perfectly aside from this but this is a super big problem. PLEASE HELP!!!! A phone isn't a phone if you cant even send a text.
Did you update the phone's bootloader and modem to the latest version before flashing CM?

Verizon Note 4 - refusing to use (non-Verizon) SIM card

I purchased a Verizon Note 4 N910V.05 off eBay.
When I got it, it had a custom ROM (didn't mention Verizon anywhere except for the logo on the back) and it worked fine with whatever SIM card I threw at it. At that time it was running Android 4.X
With time my phone started to get laggy and buggy, so I decided to reset to factory, and while I was at it, I decided to update to the most current official android version available to the phone: Android 6.0.1
Now, the phone won't use SIM cards I put it in it. It demands a Verizon one.
I read somewhere that I could just put one in, remove it, and then the phone should work fine with different carrier's SIM card. I tried but that didn't resolve my issue.
I also tried downgrading to previous android versions, hoping to root or do something -but no joy.
The phone shows the 4G notification and it receives (but not send) text messages -it doesn't send or receive phone calls -or data. I know the hardware is capable, because up until I updated to Android 6.0.1, it was working.
Does anyone know of a tried and true solution to getting this phone working again? Should I be trying to install a different ROM that's not for Verizon? Should I be trying to do something else? I'd really like to get my phone working again.
Any and all suggestions are appreciated.

Got phone registered on the network! Too scared to power off, what to do?

Hey All,
So I've had issues with my phone where I rooted it and messed it up to the point where it no longer registered on any networks (tried several providers here in the UK). A few days back trying to get it up and running I managed to get it registered on the network (this after reloading various software versions, some failing some not). After powering it off and back on again with my primary sim, I was back to no network (I have two A70s). Swapped SIMS back (powered phone off) and again, no network.
This morning, I started again (Installing TWRP and was planning to root again):
- Flashed stock firmware using ODIN.
- Unlocked bootloader.
- Flashed vbmeta.tar (v3.3.1-5 from Grarak).
- Rebooted, wiped data/cache
- Rebooted, started going through the setup and noticed it was on the network! (have not flashed TWRP recovery).
​I'm reluctant to power off again and wondered if there's anything I can do now whilst it's working and registered, making calls etc. The reason being, I've got 5 days before I can return the other A70, if not, I'll be stuck with 3 O2 contracts
Besides the usual backup (Google/Samsung/) - is there anything I should do via ADB? It's not rooted and TWRP is not installed, I've literally just flashed vbmeta.tar from Grarak's TWRP post....
did you try installing a custom rom. i am on havoc os n i own A70FN. i believe havoc works on A70F/FN/Q. the only issue it has is of fingerprint and volte but since i don't lock my phone that's not a problem for me.
other than that the rom is stable no reboots no crashes or anything. so maybe try a custom rom just make sure ur model is supported. n besides even if u r afraid of rebooting there's bound to be a day that the phone would need a reboot.
So i say go ahead root it, install a custom rom.
also i remember having this sim issue myself. my sim worked in all the sets at my home except the A70.
i had to get a new sim n it just started working.
Try some other sim in your A70.
Also rooting shouldn't cause such a problem. from my experience i believe its something else.
i have rooted several phones n never got a network issue. i even messed up the the rooting process on the A70 n either ended up with a bootloop or occasional system crash but no network issue

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