Fingerprint sensor suddenly stopped working - Huawei Mate 20 X Questions & Answers

My fingerprint sensor suddenly stopped working and after i restarted the phone even the fingerprint menu in settings disappeared. My device is EVR L29. Please any help will be greatly appreciated.

Deregister, reregister your prints
Or reset device.
Have you reached Huawei about warranty?
Sent from my EVR-L29 using Tapatalk

badrsj said:
Deregister, reregister your prints
Or reset device.
Have you reached Huawei about warranty?
Click to expand...
Click to collapse
I imported the device from Hong-Kong and i live in Europe so I don't have any idea how to go about the warranty
Update :sent it back to Hong-Kong and got it repaired by Huawei Hong-Kong

peepee999 said:
I imported the device from Hong-Kong and i live in Europe so I don't have any idea how to go about the warranty
Click to expand...
Click to collapse
U can start writing seller about ur problem and what to do.
Who did u buy it from?

Related

1.28.401.9. Update available

Just reset my phone and got the update. Sending mine back for replacement due to few hardware issues. Anyone else got it. Mine is unbranded bought from buy mobilephones.net.
riz157 said:
Just reset my phone and got the update. Denims mine back for replacement due to few issues. Anyone else got it. Mine is unbranded bought.
Click to expand...
Click to collapse
nothing for mine. branded and on three network
YES. Downloading!!!
downloading
xmoo said:
YES. Downloading!!!
Click to expand...
Click to collapse
Same as that.
When i checked nothing, then i put the date back 5 years and rechecked and bingo!
riz157 said:
Just reset my phone and got the update. Sending mine back for replacement due to few hardware issues. Anyone else got it. Mine is unbranded bought from buy mobilephones.net.
Click to expand...
Click to collapse
Sweet, downloading now. Any obvious changes/improvements?
Uploaded! http://forum.xda-developers.com/showthread.php?t=1579818
It's available for me too UK Sim Free - Just charging up battery.
Can some tell us what the changes are & if your phone has improved in any way?
not fair..i want an unbranded phone and i want it NAO
Nothing for mine, unbranded from phones4u (second one, too).
Maybe a noob question, but are OTA's affected by bootloader unlocking ?
EDIT : Just checked again and now it`s downloading
Mine was bought sim-free , i am using an o2 sim card, in phone up date check = NOTHING?
John.
finally!
Same here, installing now!
Installing now - UK Sim Free model
Try flashing the OTA....
Here the zip. http://forum.xda-developers.com/showthread.php?t=1579818
xmoo said:
Try flashing the OTA....
Here the zip. http://forum.xda-developers.com/showthread.php?t=1579818
Click to expand...
Click to collapse
ok how do i flash this then on my phone sorry for this noobish question...normally would do it from recovery but not rooted yet...man i feel like a beginner again
Tinderbox (UK) said:
EDIT : Just checked again and now it`s downloading
Mine was bought sim-free , i am using an o2 sim card, in phone up date check = NOTHING?
John.
Click to expand...
Click to collapse
Take sim out and try wifi connection. I had to reset my phone as I was getting it replaced. If you have flashed custom rom might no work.
Installed, screen flicker still there...
Sent from my HTC One X using XDA
danielj58 said:
Sweet, downloading now. Any obvious changes/improvements?
Click to expand...
Click to collapse
Smoother but then again I did reset mine.
I am praying God and all the Saints that Flickering is gone for good so I can buy the One X

Could anyone repair their bootlooped LG G4 without warrenty

The petition was noticed by LG & they publicly acknowledged it as their manufacturing fault. But what's the benefit? Those devices which were bought under official warrenty, they were being repaired in the past. But those who didn't have any official warrenty because they bought from 3rd party retailers, they were the actual sufferers and imo the petition was actually for that.
But it seems LG is still not clear to the public because when I approached to the local customer service center of LG here in Bangladesh, they simply denied the fact & said as I don't have any official warrenty, they are not gonna provide hardware support. WTF???? So what we gained from LG's statement? Simply nothing. Even the earliest batch of G4 isn't 1 year old!!!!
So if any of u guys can make it repaired from LG without warrenty, please comment here with
1. yr model no,
2. from where u bought the device
3. Is it the same model that is specifically designed for yr country (ie. H815T for HongKong etc.)
4. Which country u live in?
This data maybe valuable if LG continues denying the repair. Thank u.
Sent from my LG-H815 using Tapatalk
They're not denying a repair, and we've had this sort of thread before. It clearly states in their announcement that you have to contact your local LG service centre.
dontpannic said:
They're not denying a repair, and we've had this sort of thread before. It clearly states in their announcement that you have to contact your local LG service centre.
Click to expand...
Click to collapse
My post also clearly states that I went to a local provider and they denied it.
There is no 'Local LG Repair Center' in the US. Customer support said they cannot repair H815s in the US.
dannytill said:
There is no 'Local LG Repair Center' in the US. Customer support said they cannot repair H815s in the US.
Click to expand...
Click to collapse
Same thing happening here too. What's the benefit then?
Sent from my LG-H815 using Tapatalk
nipun1110 said:
Same thing happening here too. What's the benefit then?
Sent from my LG-H815 using Tapatalk
Click to expand...
Click to collapse
what phone do u have ??? like h815T ??? do u have the box what is written in it like the region ??? mine says cze
Mine too.. Phone from TWN and broke in Chile...
Enviado desde mi Nexus 6P mediante Tapatalk
salman_517 said:
what phone do u have ??? like h815T ??? do u have the box what is written in it like the region ??? mine says cze
Click to expand...
Click to collapse
Yah H815T and it says HongKong
Sent from my LG-H815 using Tapatalk
Same problem with me. H815T. These are defective batch sold by sellers on ebay for $400+ price.
Stay clear of them. LG direct repair center in india refused to repair it. So i went to HK support and now working with them on the repair.
Hope they help with the local repair.
I bootlooped my (metroPCS) LG G4 a few months back flashing a Rom using Flashify. I'm still trying to work out a solution. Best of luck to you, and if and/or when I'm successful in my efforts I'll be sure to share my solution.
Mr.Self_Destrukt said:
I bootlooped my (metroPCS) LG G4 a few months back flashing a Rom using Flashify. I'm still trying to work out a solution. Best of luck to you, and if and/or when I'm successful in my efforts I'll be sure to share my solution.
Click to expand...
Click to collapse
Please do so since we're on the same boat. Tried everything so far, none of them became successful.

Can't find order number, no warranty !

Hello guys,
I have bought this phone in saudi arabia from a guy who has ordered it from google store.
Now i have a problem with my speakers ( distortion in bottom speaker ) and the requested the order number so we can go to warranty options.
But the problem that i can't find the guy who sold the phone to me ..
What can i do ? Any suggestions ..
Eiad Ajam said:
Hello guys,
I have bought this phone in saudi arabia from a guy who has ordered it from google store.
Now i have a problem with my speakers ( distortion in bottom speaker ) and the requested the order number so we can go to warranty options.
But the problem that i can't find the guy who sold the phone to me ..
What can i do ? Any suggestions ..
Click to expand...
Click to collapse
Try chatting with Google support. They might be able to find out warranty by imei or serial number. Give that a try.
mathrania said:
Try chatting with Google support. They might be able to find out warranty by imei or serial number. Give that a try.
Click to expand...
Click to collapse
I have already tried that
Thet told me first they need the email id from where i have bought thia phone, then they said they need the order number ..
My understanding is that the warranty is non-transferable.
Eiad Ajam said:
Hello guys, I have bought this phone in saudi arabia from a guy who has ordered it from google store.
Click to expand...
Click to collapse
Warranty is only valid in the country in which it was purchased. The entire Pixel line is not available in SA (or anywhere even remotely close) so you are SOL. Even if you could find the number (which is easy for the purchaser) you would still have no warranty.
v12xke said:
Warranty is only valid in the country in which it was purchased. The entire Pixel line is not available in SA (or anywhere even remotely close) so you are SOL. Even if you could find the number (which is easy for the purchaser) you would still have no warranty.
Click to expand...
Click to collapse
Actually you can ship the phone to google and get you device replaced or returned
But they requested the order number to complete with that warranty options ..

Bootloader locked after repair

Hello,
I just got my phone from repair today and i was surprised.
My camera button and display had issues that's why I took it into repair.
When i got it back the bootloader was locked.
Is it possible to relock the bootloader on xperia devices?
Not currently
opendata said:
Not currently
Click to expand...
Click to collapse
So they replaced the mainboard under warranty just to test the new display... that's commitment
davidhozic said:
So they replaced the mainboard under warranty just to test the new display... that's commitment
Click to expand...
Click to collapse
Does unlocking Sony bootloader void warranty
infixremix said:
Does unlocking Sony bootloader void warranty
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Click to collapse
Not if your country is in EU, i don't know about the US and other countries tho
davidhozic said:
Not if your country is in EU, i don't know about the US and other countries tho
Click to expand...
Click to collapse
Sore point I live in UK BREXIT ?
infixremix said:
Sore point I live in UK BREXIT
Click to expand...
Click to collapse
it's not out of the EU yet, so hurry up
davidhozic said:
So they replaced the mainboard under warranty just to test the new display... that's commitment
Click to expand...
Click to collapse
I'm meaning for us users, Sony probably has a way to do it.
opendata said:
I'm meaning for us users, Sony probably has a way to do it.
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Click to collapse
Yeah but it's just strange, they gave me a new IMEI
davidhozic said:
Yeah but it's just strange, they gave me a new IMEI
Click to expand...
Click to collapse
No its a new bored .

Samsung Services doesn't work in Kosovo

Hello there,
I am having a really big issue with my Samsung phone. Any of the Samsung services don't wok. I think that is the problem when our country changed the country code from +386 to +383. So now I can't login to Samsung Account. When I try logging in, it says Processing failed. I can't register my device, can't use secure folder, Samsung Cloud, nothing! When I try using Samsung Themes it says "Themes aren't available in your country". I do not know what to do. Any help? Can I somehow by pass this? Tried removing SIM card, still the same story.
I am using Samsung Galaxy S9
Thank you all!
buckneer said:
Hello there,
I am having a really big issue with my Samsung phone. Any of the Samsung services don't wok. I think that is the problem when our country changed the country code from +386 to +383. So now I can't login to Samsung Account. When I try logging in, it says Processing failed. I can't register my device, can't use secure folder, Samsung Cloud, nothing! When I try using Samsung Themes it says "Themes aren't available in your country". I do not know what to do. Any help? Can I somehow by pass this? Tried removing SIM card, still the same story.
I am using Samsung Galaxy S9
Thank you all!
Click to expand...
Click to collapse
might be the CSC on your phone. try flashing one for a country that it is known to work in
youdoofus said:
might be the CSC on your phone. try flashing one for a country that it is known to work in
Click to expand...
Click to collapse
Tried that. I flashed for Serbia... no luck at all. Please help!
buckneer said:
Tried that. I flashed for Serbia... no luck at all. Please help!
Click to expand...
Click to collapse
can you flash one for a country that isnt a current or former communist country? I have nothing against Serbia or any of those countries, hell, my fiancee is a born and raised Romanian, but the telco's out there can be quite picky
youdoofus said:
can you flash one for a country that isnt a current or former communist country? I have nothing against Serbia or any of those countries, hell, my fiancee is a born and raised Romanian, but the telco's out there can be quite picky
Click to expand...
Click to collapse
Actually, I bought my phone from Austria. It worked like half year with the Kosovo's SIM card. Then it suddenly stopped. It still works when I put Serbian SIM. But I do not have their coverage here. ?
buckneer said:
Actually, I bought my phone from Austria. It worked like half year with the Kosovo's SIM card. Then it suddenly stopped. It still works when I put Serbian SIM. But I do not have their coverage here.
Click to expand...
Click to collapse
try the German or UK firmware. Ive flashed both of those on my A8 and they were both 100% functional in the states at least. worth a try seeing as how youre otherwise stuck
youdoofus said:
try the German or UK firmware. Ive flashed both of those on my A8 and they were both 100% functional in the states at least. worth a try seeing as how youre otherwise stuck
Click to expand...
Click to collapse
I'll give it a try.
Temporary solution is: insert foregin SIM card, in roaming. It will work for sometime...
youdoofus said:
try the German or UK firmware. Ive flashed both of those on my A8 and they were both 100% functional in the states at least. worth a try seeing as how youre otherwise stuck
Click to expand...
Click to collapse
Still same problem...
HTML:
buckneer said:
Still same problem...
Click to expand...
Click to collapse
im fresh out of ideas then man
Hello, I am also from Kosovo and I am facing the same issue. Have you fixed your issue?

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