Notification Sounds (Call, alarm, text, etc) not working - Google Pixel 3 XL Questions & Answers

I have had the Pixel 3 XL since they were first released and up until now have had zero issues. Last week there was a security patch and since then (not sure exactly when) my notification sounds have stopped working. They work over bluetooth, media sounds work, changing the sounds in the settings menu produces a test sound but the notifications only vibrate. Its almost as if its in silent or a do not disturb mode. I did not notice until 2 days ago as I am a heavy sleeper and usually sleep through my alarms and at work often have my phone on vibrate or low volume.
Online searches have come up with nothing more than going back to factory image to which most threads I read people reported within 30 minutes the issue resurfaced. Has anyone else seen this or have any solutions that don't involve resetting my phone. I would like to find a root cause instead of a band-aid.
Thanks in advance for any help.

Related

Sound mutes after 1 day, only soft-reset solves this

I have a problem that more people seem to have, according to the search. I couldn’t find the “audio” tab in my Bluetooth-settings, so that didn’t help me.
The problem is as follows. After 1 day the sound on my compact III mutes, including vibration. Sometimes it's after 12 hours, sometimes after 2 days, there's no distinct pattern to be recognized. Also, it doesn't seem to matter if you use the phone or not, since it sometimes is alright at night and the sound is muted the next morning. This is for all sound-events (warnings, incoming call notifications, messages, mp3 etc), however, you can make a call without any problems and hear what the other person is saying. Once you’ve hard-reset the device everything is back to normal.
It does get annoying however, since I regularly miss calls due to this bug.
I had the same problem on my Vario in the past. So I’m guessing it’s somewhere in the software I use, but apart from Total Commander and TomTom6 I haven’t installed any third-party apps.
Yup i've been having a slight problem with the sound. I thought it was like the endless knackered M500's that orange used to send me which had speaker failure after about 10minuites! (Swear they kept sending me the same 2 faulty phones - I had 5 in 5 days once!) But a play in the bluetooth seems to get it working again.
The other annoying thing is that if you leave the power management at the default settings then occasionally the screen blanks without being able to get the backlight on again - so now I have to manually turn of the screen. Stil aint much of a problem - ive had a normal days use, 2 hours of radio play, bluetooth and wi-fi on all day and still have 35% battery - wehay!
Hopefully there'll be a patch soon to sort out he glitches.
I forgot to mention I had the exact same problem on my mda Vario also. I always thought it was a problem with that specific piece, but apparantly not.
Could it be the vibrate.cab that I'm using to produce vibrations when you use the phonepad? Or should I really do some further research in the bluetooth-department?
Same problem here.
Phone becomes completely silent after 9 hours in standby mode.
I need to reset it to get back sound
Does someone know what is going on here ?
Please advise. Thank you.
I seem to experience no problems the past couple of days (fingers crossed). I used the 'speed up your WM5' tweak where you set the Glyphcache to 32768. After I reduced it to 16something the problems seem to have disappeared.
I noticed that this problem happens when for example email is automatically checked during night. If email comes in (and is not read immediately) the phone will start notifying in background.
Notifications are kept and only a program like "check notifications" will delete them manually. But still if you delete them, the phone then needs a reset
to work properly again.
This is not a memory issue, it has to do with the notifications.
I do not know how to solve it.

Notification Sounds gone Awry

I just got my SGSII E4GT a few days ago, trading up from my SGS Vibrant. In 4 days, I've almost recreated all of the customizations that I spent 15 months modding into my Vibrant. There are just a few things that seem quirky to me about the E4GT.
Most disconcerting is the notification sounds. I selected "Cloud" initially, but every time I got an e-mail it would play this grating Tinkerbell sounding noise. I checked the settings and it was still set to Cloud, but when I moved the selection to see if I could ascertain which of the other options was playing erroneously, none of the sounds would preview for me. I ended up turning GMail notification sounds off.
I forgot about this issue after I Rooted and changed to CWM 5 Recovery. I waited a day before flashing Calkulin's 2.0.1a (which FLIES!! I luvs it), and in that time I had a ton of apps force closing on me. Bigger fish to fry. Flashing the custom ROM stopped all the force closing and smoothed everything out tremendously.
Only my odd notification sound issue still persists. I still have the settings on "Cloud," but all notifications play that stupid tinkling noise and the menu to change the setting will let me select other options, but they still won't play the sound as a preview for me.
Also, my alarm played a different ringtone than the one I had it set on this morning (first time I've used Alarm since switching phones).
Has anyone else encountered this? Any thoughts on possible causes/solutions?

Silent mode goes on automatically during night

Sometime during night silent mode goes on, and it's on when I wake up. Then I have to use the slider to get the phone back on normal state. Quite annoying. Slider was in normal mode all the night. Anyone else? How to stop that behavior?
This happened to me too. Did you have Do Not Disturb settings set on your prior device and then restore the back up to your OP3? I have read that this is the cause of the problem - the old setting transfers over and there is no way to change them. I went into the global setting for app notifications and reset all apps. This worked for others and appears to have worked for me as well.
Having the same issue here.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
Yes, actually I had it on on my OPO and I transferred apps from it to the OP3 using the installation wizard's nfc method. I did the reset, let's see if it did help..
I tested resetting notifications, did not help
Me too. Migrated from my old phone using the NFC transfer wizard. Old phone was setup to go to silent 10pm - 7am. It appears the setting is transferred over but at 7am the OP3 doesn't exit silent mode. I then have to toggle the switch to take the phone out of silent but still seem to have issues with notifications sounds afterwards.
I solved it by installing new custom rom and I didn't use restore function this time..
i too am having this issue. i attempted resetting all apps settings but that didn't work.
has anyone figured out how to fix this without factory reset or installing a custom rom?
Add me to the list and I set it up as a new device. Only had the phone a day before I applied the 3.2.0 update so I can't say if was happening before. Hope there is a fix for this soon.
IMO this is because Google is syncing the DND preferences from your Google account, regardless of whether you used the the whole "set up nearby device" thing
I have this issue except Silent mode automatically turns on throughout the day for me. I have factory reset my device and setup the device as new and the issue continues. Now I'm really unsure how to fix this.
Same issue and updating to 3.2.1 didn't fix it.
I've the same issue!
I've noticed that the sound (also from the notifications) can be turned on again (for that day) by switching off, and on the Alert Slider, and then adjusting the volume-sliders in settings.
I don't think it's a Google issue as I have 4 different phones on my account in the last month and none have done this. Just ordered another 6P while they were 20% off in warehouse deals so I'll swap over to this phone Monday and see if the issue follows. For now I'm playing with Tasker to reset all the volumes at 7am.
I've got the same issue. But I did not transfer any settings to my op3.
There's nothing in my "do not disturb" menu, and nowhere to set up automatic silent mode, as far as I can see.
Same issue faced, no solution or fix found up till now.
Me too facing the same problem.. Even in day time it goes automatically to silent mode. So incoming calls doesn't sound and it solves only when I restart the phone.. And after sometime the problem is occurring again and again.. Does anyone found the solution?
I had the same problem in my opo too..
Same here. Since the 3.2.1 update my OP3 sets to Silent overnight. Some has said it's True Caller Spam Blocker, but as I don't have this it's not a solution for me. Tried the usual reset but no luck. Really need a fix for this as I need to get important calls/texts overnight. Not a hardware problem that I can see as fine before update; broken afterwards, and the physical switch works very well.
Also, I've not used any restore function whist setting up.
It would be useful if people experiencing this problem could mention it on the OP support forum. I'm using the threads...
https://forums.oneplus.net/threads/do-not-disturb-notifications-problem.451989/page-7
https://forums.oneplus.net/threads/possible-bug-with-oxygen-3-2-1.455413/
yes - please do and add @oneplus to your answer to adresse OP team directly. Thanks.
This is related to OOS only, i installed custom rom CM based nd didn't face this issue. Then installed.OOS no restore setup as new device still same issue with no ringtone.
The fix should come from Oneplus

Pixel 2 XL Issues Dialer extremely slow & Deafening notification beeps during calls

Pixel 2 XL Issues Dialer extremely slow & Deafening notification beeps during calls
*Copy/pasted from the Pixel 2 forum. Whoops!*
Hi all,
I had a quick search on the forums but couldn't find anything related to this. I'm unsure if it's a problem with just the Pixel 2 XL or Android. I've installed all OTA updates and the phone is running 8.1.0. It had both of these errors prior to updating. I have also replaced the entire handset and tested again. Still occurring. I have a Pixel 2 also, which does NOT experience these issues. I'm also running stock, no root/roms. *edit* I went through Google support for both issues, they couldn't find any solutions. They suggested a factory reset and then replaced the handset.
The dialer:
Intermittent problem. Basically when you open the dialer or a contact and initiate a call, the app often freezes for an indeterminate amount of time. It could be 10 seconds it could be over a minute. Eventually it will move to the "call" screen and then freezes/lags again. Once more this can be any length of time up to a minute or more. All other apps work perfectly fine during this process. Eventually the call initiates and you can hear it ring, once in call everything behaves normally.
The notifications:
This one is simple. During a call receiving an SMS or other notification results in an electronic beep sound which plays at full volume. It does the same thing after the call ends. I'm not sure if it's using call or external speakers as the volume is so damn loud it doesn't matter. It legitimately causes me to throw the phone away from my ear and I cannot hear anything besides buzzing for 20 minutes. It actually hurts.
Nothing I do has stopped this except to turn on DND before I make or receive a call, which is useless. I read a few other threads about this being a new feature in 8.1.0 and "intentional". However I think those are referring to the call end beep, or notifications during a call that make the designated notification sound, not a deafening beep. The threads I read suggested removing third party apps and phone permissions, I used a brand new handset and the beeps still happened.
Please does anyone have a suggestion? I'll try anything at this point.
I have noticed a similar problem that has cropped up recently - I cant make consecutive calls. If I hang up from a call and then try to make another the phone sits there. The phone button animates but doesn't do anything. If I try 20 seconds later it will sit there for about 10 seconds and then make the call. If I wait about two or so minutes it will work. Incoming calls are different.. if I am in that "period" of time, the phone will ring and if I am not in the phone app - meaning the incoming call screen pops up - I can answer it. If its a heads up incoming call I cant answer it. I must turn the screen off and then back on to get to the full screen to answer it. I am on 17.0.186697879 which I believe is the latest.
I've had the delayed calling problem for almost 2 months. The problem also includes sometimes not being able to answer a call from the notification shade when the screen was already on. Toggling airplane mode alleviates the problem temporarily.
There's a lengthy thread in the OG pixel threads with the many users with the problem. Also a lengthy thread on one of the Google support threads. Someone there suggested it had something to do with the mlb at bat app. I think that has since been debunked. I haven't found a solution yet and Google hasn't made an official acknowledgement yet.
This issue suddenly appeared on my Pixel 2 couple of days ago. Tried all the hacks and solution, but even turning off all the knobs in the phone permissions screen didn't help.
I have android 8.1.0
Build OPM1.171019.021

Do not disturb failing

Pixel 2XL, Bought from Google UK running on EE.
For the passed week do not disturb is just not working at all on my phone, either when I turn it on manually or when my rule kicks in.
Notifications don't pop up on the screen like I have always had set up, but every single notification pings the phone. Instagram likes, Strava, WhatsApp and messages, the lot all make a noise on full volume regardless of the do not disturb.
Oddly, every notification makes the same noise while on DND, none of the app specific sounds you'd expect.
Any ideas? Partner has an identical phone and works as it should.
Narom88 said:
Pixel 2XL, Bought from Google UK running on EE.
For the passed week do not disturb is just not working at all on my phone, either when I turn it on manually or when my rule kicks in.
Notifications don't pop up on the screen like I have always had set up, but every single notification pings the phone. Instagram likes, Strava, WhatsApp and messages, the lot all make a noise on full volume regardless of the do not disturb.
Oddly, every notification makes the same noise while on DND, none of the app specific sounds you'd expect.
Any ideas? Partner has an identical phone and works as it should.
Click to expand...
Click to collapse
You have a screenshot of your Do Not Disturb settings? I know once in a while, I've had times when it clears and defaults to sounds on. I think it's usually after an update.
Sent from my Pixel 2 XL using Tapatalk
It's an issue that has existed since March or April update. Saw a few posts about it, myself facing the same problem. It's really trial and error now to get DnD working properly
I've had the same problem on and off for the past few months. Usually setting it manually always works for me. It's just the auto rules aren't activating. I haven't noticed any difference in the notification sounds.

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