Develop Bugs

[Q] Kies 3 Unsupported device alert

Does anyone else get an error with Kies 3? when I connect my Edge Kies gives me an error! I want to perform a device recovery via Kies that's my last hope. I tried to root my Edge and now I'm stuck with a bricked phone and yes I have tried Odin 3.10.6 and regular s6 Auto Root from Chainfire as well. nothing works for me, I've looked everywhere to find the G925t firmware but no luck again. I'm really screwed.:crying:

Same

I'm guessing kies wont recognize it til after 4/10 since technically nobody is supposed to have it yet. Just a guess though.

dcmtnbkr said:
I'm guessing kies wont recognize it til after 4/10 since technically nobody is supposed to have it yet. Just a guess though.
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same issue here. Had to use smart switch which is not as efficient from my old galaxy to the new one. Transfer stopped and had to restart 2nd time which did seem to complete.
Helium is much better for transferring data to new phone..

Same issue here. New Galaxy S6 and Kies 3 won't allow it: Unsupported device alert. WFT?

acana79 said:
Same issue here. New Galaxy S6 and Kies 3 won't allow it: Unsupported device alert. WFT?
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Do the following: open Kies, click on tools, Firmware upgrade and initialisation, enter your model number and serial number and let it download the firmware, after an hour or so depending on your connection speed the firmware will be downloaded and your phone will reboot into recovery to install the firmware. done

Use Samsung Smart Switch instead. It has replaced Kies for the newer phones.
Here is my video showing it being used to flash Stock Firmware to the Edge.
http://forum.xda-developers.com/tmo...p/flash-stock-firmware-using-samsung-t3079176

Supersport, I have a SM-G900A (Galaxy S5 ATT) and Kies 3 and Smart Switch says it is an unsupported device. I got to the part to enter the model and serial and it comes up unsupported again. I tried a different USB cable and also tried Smart Switch on a Mac. The white USB3 Samsung cable does not allow the phone to be recognized by the Mac so I used an old USB2 cable and it hangs on "connecting to your device".
I tried downgrading to Android 4.4.2 so I could root it and it is in the "firmware encountered an issue" screen with the yellow triangle. Ack!

Boysterload said:
Supersport, I have a SM-G900A (Galaxy S5 ATT) and Kies 3 and Smart Switch says it is an unsupported device. I got to the part to enter the model and serial and it comes up unsupported again. I tried a different USB cable and also tried Smart Switch on a Mac. The white USB3 Samsung cable does not allow the phone to be recognized by the Mac so I used an old USB2 cable and it hangs on "connecting to your device".
I tried downgrading to Android 4.4.2 so I could root it and it is in the "firmware encountered an issue" screen with the yellow triangle. Ack!
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It sounds like the MAC had issues with installing the driver. I'm not positive if your model is supported by Smart Switch yet, but I would suggest using Smart Switch as KIES has stopped official support for most of the newer models. If it's not supported yet, it should be soon. They keep adding devices. When I got my S6 Edge, it took about a week for it to be supported, but that's when Smart Switch had just come out too. Wish I was more help.
Anyone else have success getting this model to flash???

Bootloop
I initially used odin to flash OI1 update, after a rom I was using caused problems and I got bootloop. It changed bootloader value to b:3 and I'm unable to downgrade now so I used smart switch which didn't recognize device so used emergency recovery and still bootloop. I have factory reset and wipe cache multiple times along with adb side load and individual flashes of bootloader, modem, kernel, flashed custom kernel and twrp to access fix permissions and to mount partitions with advanced wipe etc and still wont boot past logo. Also during one fix attempt phone said can't mount system.. Idk I'm not understanding where the problem is .everything says successful but I'm still in bootloop. Please help. I've spent hours everyday for the past week searching & trying different things that seem might help so open to any suggestions.

I seem to be having the same issue. Tried to manually update my phone via Odin but nothing has worked so far.... Now I just get an error on my phone that says
"An error has occured while updating the device software. Use the Emergency recovery function in the Smart Switch PC software."
What am I missing here?? It's a Samsung phone, and it's been around for over a year (S6 Edge T-Mobile)...

ieatcalcium said:
I seem to be having the same issue. Tried to manually update my phone via Odin but nothing has worked so far.... Now I just get an error on my phone that says
"An error has occured while updating the device software. Use the Emergency recovery function in the Smart Switch PC software."
What am I missing here?? It's a Samsung phone, and it's been around for over a year (S6 Edge T-Mobile)...
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If nothing else is working, you can try this for the T-Mobile S6 Edge. ONLY the T-Mobile S6 Edge is supported, so PLEASE verify it's the correct one.
https://mega.nz/#!H0hz2AQJ!iDzw_SwCL7qpJnZ8Y_8EDSrSgvAHK_hT93igXHOlm3A
It's a known working version of Odin, the Samsung Driver Package, and Firmware. Place your phone into Download Mode before using.
If any issues, let me know and we'll work through them.

SuperSport said:
If nothing else is working, you can try this for the T-Mobile S6 Edge. ONLY the T-Mobile S6 Edge is supported, so PLEASE verify it's the correct one.
It's a known working version of Odin, the Samsung Driver Package, and Firmware. Place your phone into Download Mode before using.
If any issues, let me know and we'll work through them.
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No worries, I got it working! Thank you!
SOLUTION FOR ANYONE HAVING ISSUES STILL
1. Make sure you have Samsung Smart Switch Downloaded
2. Make sure Smart Switch is updated.
3. Click "more" across the top
4. Click "Emergency software recovery and initialization"
5. Click "Device initialization" across the top
6. In the model name box, type in exactly your model number. It is case sensitive. (for me, it was located on the back of my phone on the bottom named "SM-G925T)
7. It will then ask you for your serial number which can be found by holding POWER, HOME, and VOLUME DOWN
8. PROFIT$$$$$$$

Will this wipe the data like recorded audio and video files? This phone belongs to a friend with cancer and I'm trying to unload message he recorded for his family. I need to recover the data first and foremost and then getting the phone operation is secondary. I've got conflicting reports of what a firmware flash will do to recorded media files. I'm hoping the SDcard area will be unaffected but I need to know beyond a shadow of a doubt before I do anything.

Yes it will, it will behave like a factory reset. It will ask you to backup your storage content if it recognizes your phone you may be able to fix it.
Pp.

samanbabah said:
Do the following: open Kies, click on tools, Firmware upgrade and initialisation, enter your model number and serial number and let it download the firmware, after an hour or so depending on your connection speed the firmware will be downloaded and your phone will reboot into recovery to install the firmware. done
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Thank you so f much!! I avoided waiting 8+ hours to download just the firmware. This method took less than half an hour!
*I dont know if doing something against the rules for replying to this really old thread but I am just thankful for this easy, simple method; I miss using the spen

[Q] help - i think my phone is temporary bricked

hi,
so i just got my s6 edge for sprint shipped to me (it wasn't activated to any service when i got it). here is the order of events i took:
1) tried to activate my service, but there was a delay in porting the #
2) while waiting for them to port it, i rooted it, installed twrp and a rom (this was when it was on 5.0.2)
3) they called and said they were ready to port, but the new rom didn't have the activation software in it. so i stalled them and said i would call back. i then reverted back to stock using odin.
4) got the number ported and was fine using the phone at that point.
5) this is where the day turned bad...... i didn't realize that coincidentally today, a new firmware was released to 5.1.1 and the phone auto-updated to it while i wasn't looking
6) i went to go re-root it using the same 5.02 root and now my phone is stuck. it's sitting on the "Samsung Galaxy S6 Edge, Powered by Android" screen and in the top left in red it says "RECOVERY IS NOT SEANDROID ENFORCING"
7) i tried to restore it back to the stock using odin, but it errored in the download mode (i don't remember the error off hand)
i can get into download mode, and that's about it. i had to let the phone's battery die on it's own to turn it off (this phone gets super hot, btw)
so i guess what i need to know is how to restore back to factory default again, now that it thinks it's on 5.1.1. is there any hope?

I'm in the same boat as you, I think the only hope is to wait until the firmware is available to download and install it via Odin. Let me know if you've had any luck getting it up and running again. I had to switch back to my old phone for the time being.

bbacon said:
I'm in the same boat as you, I think the only hope is to wait until the firmware is available to download and install it via Odin. Let me know if you've had any luck getting it up and running again. I had to switch back to my old phone for the time being.
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Click to collapse
check this post, download the tar and flash it in odin. it worked for my phone!
http://forum.xda-developers.com/showpost.php?p=61650724&postcount=142
it got me into a recovery image that worked and i was able to factory reset in there. my phone is booting properly now. (after it reboots when done, it took a bit on the first title screen to do anything, just be patient)

Thanks man, that worked great. Although I found out in the process of trying to fix it the past few days, I must have flashed a non-compatible kernel because once it boots the touch screen is unresponsive. I guess I'll have to wait until the firmware download is available after all. Thanks again for the help though

Can't flash unbranded Oreo ROM and "e: failed to find /misc partition" message after

Can't flash unbranded Oreo ROM and "e: failed to find /misc partition" message after
Hi guys, here's the deal.
I've bought this phone from an Argentina company called Claro, it has all typical bloatware from the carrier, apps, logo boot, ringtones, etc. So I've decided to flash my brand new Samsung Galaxy A5 2017 (SM-A520M) with the unbranded OREO ROM version from SamMobile, with the 4 files through Odin. Well, the thing's that I didn't know that because of the new security patchs (and for what I know), the OEM unlocked option was disabled it was impossible to flash. I mean Odin recognized it but the steps didn't even appear like always did. I've investigated a bit and I saw that OEM was disabled and because of that, I'll have to wait a week or so to unlock the feature. I've read that setting the date a week back I was able to activate it. And so I did, and it worked, so I thought... I've plugged the phone with Odin in Download Mode and I was determined to finally flash the new ROM. Long story short, it got stuck on SET PARTITION, which I think is the first message that pop-ups on Odin when flashing. So, I waited and waited but nothing happened, I saw that the whole process got stuck. The only thing I remember to read was NAND START WRITTING and nothing else.
After several minutes with no response I've unplugged my phone, and I press the power button. I saw the Samsung logo on loop, I almost died. I've read some forums about the issue but nothing certain, I guess this problem is kinda new. My concern was that when I went to Recovery Mode I saw the message below the options "e:/ failed to find misc/partition" that's when I really thought that it was a real problem and probably my phone was bricked forever. Luckily I made the factory reset and then it booted again. The phone is working great but, I'm very concerned about that message that appears on Recovery Mode, there's something wrong with that partition and for what I read and know about it there could be something missing from my phone that could be essential.
Thoughts? What can I do? I also downloaded Samsung Smart Switch to try to recover the firmware and install it to begin again but the option won't appear. My phone is detected, but I can't use the Emergency Recover with the original Firmware on Smart Switch. One more detail, the phone was bought from a company and it has the logo, ringtones and app from that company. Reason why there's no Oreo update yet with the company, so I have to wait but I really want the unbranded Oreo ROM.
What can I do? I really want Oreo unbranded but I don't know how to procced without screwing my phone. Thanks for reading, this is my first post in the forum.

Which Odin version have you used?

Ok i tell you u have to do to recover your phone and get oreo ?
1-u have to use new version of odin V13.3.1 (with LZ4 support )
2-Download any stock firmware oreo 8.0 from sammobile and flash it
Thats it
I case that not work with u so downlad combinition rom (factory binary rom ) and flash it
Wipe your phone then reflash stock rom oreo
It was very helpful for me

Reeii said:
Which Odin version have you used?
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the latest version 3.13.1
ayman16 said:
Ok i tell you u have to do to recover your phone and get oreo
1-u have to use new version of odin V13.3.1 (with LZ4 support )
2-Download any stock firmware oreo 8.0 from sammobile and flash it
Thats it
I case that not work with u so downlad combinition rom (factory binary rom ) and flash it
Wipe your phone then reflash stock rom oreo
It was very helpful for me
Click to expand...
Click to collapse
No man, if it were that easy I wouldn't post anything. There's something that won't allow me to do it. It seems that because my phone is in "Pre-Normal" status on downlaod mode there's no chance to flash until it changes to "Normal," and for what I've read I have to wait one week. My question has to do with if is something serious the message "e: failed to find /misc partition" in download mode. What do I have to do from now on? Please read the whole post so you can understand my query. Thank you for your reply and intention to help. :good:

I have simmilar message, but i am not even rooted. "Failed to clear BCB message : failed to find misc partition."
There is nothing to worry about.

Software update broke my phone? software not authorized by AT&T message

I received a notification for an update today, so I went ahead and did it. It completed one cycle and then rebooted and began a new cycle. At 30% the android mascot fell over and the update failed. This continued for 10 minutes or so. I then shut the phone down after a reboot and it went to a boot loop getting to the Samsung/Android logo. I read that going into recovery mode could fix the issue with a wipe cache and restore, only, trying to get into recovery mode gives me a blue screen with an message saying "software not authorized by at&t is installed on the phone".
I bought the phone today and did not do much except mess with the streaming apps. I did not try to root or install custom roms and I believe the error is due to the update not completing. Is there a way I can fix this or should I just take the phone back to at&t and get a new one? As I said, I bought it today (technically yesterday I guess).
Thanks in advance for the feedback and advice

Try flashing the latest firmware from sammobile or updato.com or use the samfirm tool from XDA (fastest) and ODIN 3.13.1 to flash it
Use CSC and not HOME_CSC
Flash all 4 parts together
This will not void warranty or trip knox

Phone Update on odin failed

I bought a Samsung S9 from a friend, it doesn't get software update. It has been stuck on the old version of Feb/March last year so I decided to update/flash it using Odin. When I checked phone details it shows SM-G960F so I downloaded firmware for my country based on that. I tried to upload the firmware using odin, it failed the first time and wont come on. I tried again, it got stuck on system.img. Its been like that. I noticed that when the phone is in download mode, it shows SM-G960N instead of SM-G960F (Does this have any effect on the firmware not running? Did I download the wrong firmware, should I download based on SM-G960N, mind its characters appear in probably Vietnamese/Chinese i am not sure which). Now I am stuck and dont know how to get the phone back on. Please please someone help me get my phone back on. Any suggestion that will help, will be appreciated.

Yuwahab said:
I bought a Samsung S9 from a friend, it doesn't get software update. It has been stuck on the old version of Feb/March last year so I decided to update/flash it using Odin. When I checked phone details it shows SM-G960F so I downloaded firmware for my country based on that. I tried to upload the firmware using odin, it failed the first time and wont come on. I tried again, it got stuck on system.img. Its been like that. I noticed that when the phone is in download mode, it shows SM-G960N instead of SM-G960F (Does this have any effect on the firmware not running? Did I download the wrong firmware, should I download based on SM-G960N, mind its characters appear in probably Vietnamese/Chinese i am not sure which). Now I am stuck and dont know how to get the phone back on. Please please someone help me get my phone back on. Any suggestion that will help, will be appreciated.
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You've probably figured it out by now, but it's because your phone is a G960N that was probably rooted and/or is running a custom ROM made for the G960F. The language is Korean and flashing a G960N firmware should fix your problem, although, since Odin failed, chances are no changes were made and pressing the power+vol_down should reboot your phone into the old software. I'm in a similar situation now so if you had dug deeper and had found any way to actually transform it into a G960F (should be possible right? I mean, they have the same hardware right??), please let me know thanks!