Issues with the chinese version - Huawei Mate 20 X Questions & Answers

Hi everyone, my name is Alfonso
My new Mate 20 X just arrived from china and i noticed some issues:
1. i don´t get my notifications on time, whatsapp notifications works most of time but, facebook, instragram and gmail doesn´t
2. 1 of 3 times, google´s alarm clock dont wake me up
3. Google drive(also docs, sheets etc.) has problems to get connected with mobile data, only works properly with WiFi
anyone had the same issues?? someone know how to fix them??
thank you very much

GalanAlfonso said:
Hi everyone, my name is Alfonso
My new Mate 20 X just arrived from china and i noticed some issues:
1. i don´t get my notifications on time, whatsapp notifications works most of time but, facebook, instragram and gmail doesn´t
2. 1 of 3 times, google´s alarm clock dont wake me up
3. Google drive(also docs, sheets etc.) has problems to get connected with mobile data, only works properly with WiFi
anyone had the same issues?? someone know how to fix them??
thank you very much
Click to expand...
Click to collapse
go thru this thread... it helped me, It will help you
https://forum.xda-developers.com/mate-20-x/help/missing-suffering-l00-international-l29-t3887946
https://forum.xda-developers.com/mate-20-x/help/guide-mate-20-x-chinese-version-outside-t3859510

Related

[Q] no Hangouts notifications and trouble opening attachments

Hi all,
I have a brand new Huawei Ascend P6 with the latest update and I have two isssues with it.
More importantly, I don't receive notifications from Hangouts. This is despite the fact that the respective box for notifications is checked just like it should be, and all relevant settings are also enabled. All other notifications such as Gmail, SMS, etc. are working just fine, it's just the Hangouts that I'm having problems with. Perhaps reverting to Gtalk would help, but I have no idea if that's possible at all.
Second, sometimes it takes five or even more attempts to open Gmail attachments (simple jpgs). Any ideas as to how to resolve the issues, the first one in particular?
Thank you
Tomas

Galaxy Watch notifications for what's app

Hi Everyone,
Requesting some help for an issue that I am facing with my galaxy watch. Not able to receive ONLY what's app notifications on the watch. All other app notifications work fine ( Messages, emails, weather or any other app that gives me notifications ) works good.
1. Looked for all settings related to notifications on the phone and watch. All look fine unless I have missed out something important related to whats app.
2. Reset the gear watch but that didn't help either
3. Uninstalled and reinstalled what's app just to make sure but that didn't work too.
Running out of ideas and looking for suggestion please.
I expect you have checked the Galaxy Wearable settings menu entry notifications list of apps and found (or not found) the What's app ?
pkylle said:
I expect you have checked the Galaxy Wearable settings menu entry notifications list of apps and found (or not found) the What's app ?
Click to expand...
Click to collapse
Hey,
Yes, I have and notifications for what's app is enabled in the list of apps but I still don't get notifications. Any other suggestion?
just select all apps in notifications.. then u will receive whatsapp notofication aswell
srujanchinni said:
just select all apps in notifications.. then u will receive whatsapp notofication aswell
Click to expand...
Click to collapse
Hi,
Yes, I have selected all apps in notifications and still same issue. I just also noticed that it doesn't work for Facebook notifications too, not too sure if that helps but thought of mentioning it. I have tried all settings possible on the watch and the phone, reset the watch but unfortunately it didn't work.
Working notifications :- Messages, Emails, weather, calls, alarms
Non working :- Facebook, whats app and some other 3rd party apps. I understand that some 3rd party apps may not have native support but ya, thats my current status.
Thank you for trying to help and please suggest if any other idea.
SPI_2gether said:
Hi,
Yes, I have selected all apps in notifications and still same issue. I just also noticed that it doesn't work for Facebook notifications too, not too sure if that helps but thought of mentioning it. I have tried all settings possible on the watch and the phone, reset the watch but unfortunately it didn't work.
Working notifications :- Messages, Emails, weather, calls, alarms
Non working :- Facebook, whats app and some other 3rd party apps. I understand that some 3rd party apps may not have native support but ya, thats my current status.
Thank you for trying to help and please suggest if any other idea.
Click to expand...
Click to collapse
I assume that you do get notifications on your phone for the apps in question - otherwise, you have to adjust the setting for those.
pkylle said:
I assume that you do get notifications on your phone for the apps in question - otherwise, you have to adjust the setting for those.
Click to expand...
Click to collapse
Hi,
I had enabled them on the phone but the same issue. Thank you for your time though. Something completely unexpected at least for me that helped me resolve the issue and frankly I don't understand how. So here is how it worked, I am currently travelling and purchased a SIM that I inserted in the primary slot of my phone and the default SIM I always use is in the secondary. I swapped and that resolved my issue. I don't even know if that is related and I should have known about it but thankfully helped me end my worries and some ridiculous amount of time I spent resolving it.
Thank you again. You have a good one !

Mate 20 X: Notification issues on international version?

So, I posted on here a few days ago in relation to some notification issues I was having on my Chinese Huawei Mate 20 X, long story short, I WAS receiving notifications perfectly fine when the phone was on Wi-Fi, but the second I left the house and ran the phone on mobile data, I either got long delays in notifications or in some cases not actually get them at all, applications affected were Facebook, Messenger, Reddit, Gmail and my banking app.
I was also having connectivity issues with Gboard and voice typing with Google. I received quite a few replies but unfortunately none of the advice work and as a result, I had to send the phone back.
The phones seller advised me of the international version of this phone, and suggested that I perhaps give that a go, I have so far messaged three sellers, and every single one of them has told me that I shouldn't experience any notification issues on the global version, even given that it runs the exact same version of EMUI as the Chinese version.
Can anyone on here verify this?
I don't really want to have to spend another $1,000 and wait several weeks just to have it turn up and go through the exact same problems I had with the Chinese version.
I don't know why people have notification problems I've had none on Chinese model I'm in UK on three network if that makes a difference or not ?
I have INT version, I got from FunkyHuawei, and I have no notification issues at all.
No notifications problems here on EVR-L29.
I have the Chinese version 8/256 and no notification issues whatsoever.
Did you disabled the app from running in the background or something like that?
Once I disabled certain apps like Wechat for example, all it's notifications will ceased.
I have notification issues WHILE CONNECTED TO WIFI WHEN SCREEN IS OFF.
the_passerby5981 said:
I have notification issues WHILE CONNECTED TO WIFI WHEN SCREEN IS OFF.
Click to expand...
Click to collapse
With the international version?
Genoveffo said:
With the international version?
Click to expand...
Click to collapse
Sorry. China ROM
Using china rom everything working great no notification issue
Leechoonhwee said:
Did you disabled the app from running in the background or something like that?
Once I disabled certain apps like Wechat for example, all it's notifications will ceased.
Click to expand...
Click to collapse
Well if you disable the app from running in the back ground, how would you expect to get notifications? You disabled it from doing so.....Am I missing something here?
shollywood said:
Well if you disable the app from running in the back ground, how would you expect to get notifications? You disabled it from doing so.....Am I missing something here?
Click to expand...
Click to collapse
That's what I'm talking about. Maybe the op disabled it from running in the background and hence there's no notification.
Please try the following methods:
1)Make sure the SIM card is inserted. Setttings---Battery---- Click the gear button on the upper right corner--- switch on “Stay connected when device sleeps”.
2) Settings---Notifications----More notification settings---turn off "Smart notifications"
DoubleCee33 said:
So, I posted on here a few days ago in relation to some notification issues I was having on my Chinese Huawei Mate 20 X, long story short, I WAS receiving notifications perfectly fine when the phone was on Wi-Fi, but the second I left the house and ran the phone on mobile data, I either got long delays in notifications or in some cases not actually get them at all, applications affected were Facebook, Messenger, Reddit, Gmail and my banking app.
I was also having connectivity issues with Gboard and voice typing with Google. I received quite a few replies but unfortunately none of the advice work and as a result, I had to send the phone back.
The phones seller advised me of the international version of this phone, and suggested that I perhaps give that a go, I have so far messaged three sellers, and every single one of them has told me that I shouldn't experience any notification issues on the global version, even given that it runs the exact same version of EMUI as the Chinese version.
Can anyone on here verify this?
I don't really want to have to spend another $1,000 and wait several weeks just to have it turn up and go through the exact same problems I had with the Chinese version.
Click to expand...
Click to collapse
Go into settings - battery - more battery settings and toggle on the option that says "stay connected when device sleeps". This fixed all my delayed notifications on Gmail and WhatsApp.
I have the 8/256GB Chinese version and this was driving me crazy until someone here on XDA mentioned this and it fixed all the problems I was having.
Any app killed in the recent apps menu (hitting the trash can) will close all apps and will not run in the background, regardless which version you are running. You can see this by hitting the trash can to clear the apps, and then go to settings apps and choose the app and you will see force stop is grayed out cause the app no longer is running.
Trying to find the protected app location or policy so you can add apps to prevent them from being closed down.
I have the same issue with my China-bought Mate 20 (not X tho). Notifications for most apps (especially Chinese apps like Wechat, ...) work without problems, but certain apps don't show any notifications at all. These include: Splitwise, Couchsurfing, and maybe a few others. This is not a VPN issue since both Splitwise and Couchsurfing work in China without VPN. As soon as I open the apps manually, the updates come through. Before the Mate 20, I had a OnePlus 3, also bought in China, and both apps and their notifications worked without a flaw. So this is definitely a Huawei issue.
Battery optimization is turned off for both apps, they're set to manual with all options enabled (auto launch, etc).
jutley said:
Please try the following methods:
1)Make sure the SIM card is inserted. Settings---Battery---- Click the gear button on the upper right corner--- switch on “Stay connected when device sleeps”.
2) Settings---Notifications----More notification settings---turn off "Smart notifications"
Click to expand...
Click to collapse
&
3) apps -> app Launch -> ( click on specific applications ) manage all manually ( all 3 options ) for selected applications.
4) open the application and leave it running on the background by locking the app in the background.
I have done all the 4 above steps.
hi, have done the same for past few days but only certain applications show the notifications like WhatsApp /Facebook/youtube/ google./instagram
but still,
1) I am not able to figure out the notifications for Line / Discord / all the games installed in the device.
2) after long hours of non-activity ( say 6 hours ) the applications on the background once again closes automatically ( even after doing the 3 & 4 th points mentioned above )
3) Apps -> default apps ->assistance & voice input -> ( google automatically logs out for some reason not sure why ) even tho i have removed the default Huawei app, I am not able to get the G-assistant as default.
it works for sometime and after some time, the option goes to default as "none" and I have to choose it once again back.
( yes I have done the 3rd point run manually for google assistant )
4) Gdrive -> My drive -> backups -> backup settings -> all the application data is showing as waiting for backup ( except the contacts )
not sure how to fix it - all options are greyed out.
5) Always on display don't show the notification icons - I tried 3rd party " amoled "but battery consuming - ( I will wait for the update in Original built-in software )
6) Screen recorder able to record, ( in-app settings I have enabled all the permission, microphone etc ) but when I click on the screen recorder
by default, the application microphone is greyed out and not able to switch it on.
7) for google maps history to work, I have to root the device and rename folders as per this thread ( https://forum.xda-developers.com/mate-20-x/how-to/al00-location-history-sharing-timeline-t3887627 )
but I haven't rooted yet. awaiting for proper method for rooting.
Above are the issues in My device ( EVER-AL00 Chinese Rom 8GB/256GB variant - non-rooted)
I have been trying to resolve the issue... but pending ones are the above which I need some help on. ( anyone knows how to fix the above let me know )
But the device is still awesome. until the above issues are fixed I will be using my old device ( mi - max 2 ) along the side.
Above are the issues in My device ( EVER-AL00 Chinese Rom 8GB/256GB variant - non-rooted)
I have been trying to resolve the issue... but pending ones are the above which I need some help on. ( anyone knows how to fix the above let me know )
Click to expand...
Click to collapse
Any update ? Did you manage to fix the issues ?
I got the same mobile like yours and I'm noticing also some delayed notifications with Microsoft Outlook app.
I will try to manually let it run all the time in the background and see if that helps.

IQOO NEO 3 Service Issue WIth WIfi On

Dont know where else to post this i dont see any Iqoo neo 3 forum so this is the closest but its running the same iqoo ui software it seems, but i tested this out i have the iqoo neo 3 and im on t mobile service shows great but with wifi on if i leave my phone sleep for like 30 mins to an hour or even less sms dont go trough or calls, i tested with 5g off and wifi on it still does the same thing, only when i turn off the wifi my sms and calls works great they all come trough all the time so far it seems. So does anyone have this issue with the iqoo 3 or if anyone has the iqoo neo 3 let me know Please this is a beautiful phone 144hz if i cant trust the phone on wifi for my calls to go trough then whats the point , i guess ill have to leave wifi off for now but let me know anyone please. I might have to go to Vivo directly to get this issue fixed asap, thanks.
Mods Delete this post please i messaged Vivo Directly, thanks.
thekidelvis said:
Mods Delete this post please i messaged Vivo Directly, thanks.
Click to expand...
Click to collapse
And what did they say? The solution will help others who have this problem.
I have the same issue with delayed notifications, could you please provide more information? I only receive push notifications when WIFI is on.
If you have issue with notifications make sure you checked app permission in baterry setting "background power consumption" . My mesanger notifications didn't worked good (just sometimes worked) same with gmail and this was problem solver now geting notification every time.
freerider23 said:
If you have issue with notifications make sure you checked app permission in baterry setting "background power consumption" . My mesanger notifications didn't worked good (just sometimes worked) same with gmail and this was problem solver now geting notification every time.
Click to expand...
Click to collapse
Already did and the problem persists, gmail is working good because I think is whitelisted by ROM but Outlook for Android, Linkedin, Google Pay or Pay Pal are not and it's impossible to receive any notification from them on 4G/5G

Question Answer in notifications for WhatsApp doesn't work

Hi there,
I got a strange problem which I can't solve so far.
When I get a notification for WhatsApp, there is the possibility to answer directly in the notification. But when I do that, it needs at least 20 seconds to send and then it isn't sent even if in the notification it says so. When I go to the normal app, the answer isn't there and my chat partner didn't get it. Testet that with my girlfriend.
In all other apps and notifications it works correct. Only in WhatsApp it doesn't. And even with my Samsung watch the answers work.
Anyone an idea??
I even looked in my settings for WhatsApp but didn't find anything.
Thanks in advance!
Might have to clear cache works fine for me

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