WiFi disconnecting when screen off - Huawei Mate 20 X Questions & Answers

Hi does anyone know how to fix this please when screen is off it keeps disconnecting at work so no notifications come through as dead zone for mobile data! If screens left on its fine, never did it as often when I had galaxy S9 Plus hardly ever went off! Has the mate 20 x got an aggressive doze mode or is there some options in developer mode? Any help would be great thanks!

just guessing here, but look in the wifi advanced settings to see if there is a switch to keep it on all the time. If not, enable Developer Mode by tapping on "build number" in the "About Phone" section of the menu seven times, then look for the proper setting in the Developer Settings section

Go to Settings>Battery>More Battery Settings. There, enable the "Stay connected when device sleeps" option. Done

couldnthinkaone said:
just guessing here, but look in the wifi advanced settings to see if there is a switch to keep it on all the time. If not, enable Developer Mode by tapping on "build number" in the "About Phone" section of the menu seven times, then look for the proper setting in the Developer Settings section
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Cheers had a look through there bit not sure which option would help with that

OrionBG said:
Go to Settings>Battery>More Battery Settings. There, enable the "Stay connected when device sleeps" option. Done
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Good idea unfortunately it's already enabled its not with home WiFi it's the WiFi in the hospital will disconnect every 20 minutes pain in arse thanks though

russellcausier said:
Good idea unfortunately it's already enabled its not with home WiFi it's the WiFi in the hospital will disconnect every 20 minutes pain in arse thanks though
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If it doesn't disconnect when on your home network then it seems it's an issue with the work network, worth asking that network admin if there are any special settings to allow your phone on the network all the time. Being in a hospital it makes sense for security purposes that they have tighter control what devices are allowed on the network, even if you have the passphrase I would think they don't want any device to connect that could pose a security risk. Works for me at home and work, have AL00, but I have admin access to both networks.

ben63vw said:
If it doesn't disconnect when on your home network then it seems it's an issue with the work network, worth asking that network admin if there are any special settings to allow your phone on the network all the time. Being in a hospital it makes sense for security purposes that they have tighter control what devices are allowed on the network, even if you have the passphrase I would think they don't want any device to connect that could pose a security risk. Works for me at home and work, have AL00, but I have admin access to both networks.
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Yeah probably on there end but stayed on for longer with my S9 Plus not sure why

SmartPhonesFan said:
Don't think it's the case... They can do it on airports but not in hospital.. It is simply huawei + Chinese.. Global version or eu version won't disconnect.. It is probably not wifi disconnection or mobile data disconnected, but problem is sync.. There is longer interval or just sync gets killed because battery policy or threshold is long than usual.. In Chinese versions "sinc" feature missing it is there but hidden and even missing in drop down menu..
Problem is dat app is being cut off from network and sync is bit lazy...
On Eu or global versions sync si problaly set for 5min interval.. And in Chinese there is or will get killed some point
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Click to collapse
I'm on the global version ?

Related

setting up voip

trying to figure out how to set up voip on the phone, was hoping for some help!
already have a sipgate.co.uk account...
first and foremost - do i need to be connected via wireless or activesync for it to work? or does 3g/gprs work too?
second, how do i actually go about doing it?! i've checked the use when available option in voip, but where the heck do i type in the settings etc? right now i see a message "Internet calling: Service blocked" on my today screen....
any help would be appreciated
Thanks!
See here: http://forum.xda-developers.com/showthread.php?t=299950&page=2
and here:
http://forum.xda-developers.com/showthread.php?t=300879&page=2
ah great thanks, didn't really hunt outside of this forum!
next issue now however is that i've set it up using sipgate.co.uk as outlined in another thread in this section of the forum. my status has gone to "internet calling: available" and i've still set it up to use internet calling when available.
however when i go to the phone pad it instantly shows me t-mobile rather than sipgate... any ideas?
chamelion said:
ah great thanks, didn't really hunt outside of this forum!
next issue now however is that i've set it up using sipgate.co.uk as outlined in another thread in this section of the forum. my status has gone to "internet calling: available" and i've still set it up to use internet calling when available.
however when i go to the phone pad it instantly shows me t-mobile rather than sipgate... any ideas?
Click to expand...
Click to collapse
Hit the Internet Calling on home tab and it will chnage your carrier from {{Celular}} to {{vOIP}} and back to {{Celular}}
Shaun33 said:
Hit the Internet Calling on home tab and it will chnage your carrier from {{Celular}} to {{vOIP}} and back to {{Celular}}
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Click to collapse
do you mean on the "today" screen?? cause right now i see "internet calling: available", and if i click on that it takes me to the internet calling option where i can decide "whenever available", "never" and "only if cellular is not available".
no toggle button- thats exactly what i'm looking for...
chamelion said:
do you mean on the "today" screen?? cause right now i see "internet calling: available", and if i click on that it takes me to the internet calling option where i can decide "whenever available", "never" and "only if cellular is not available".
no toggle button- thats exactly what i'm looking for...
Click to expand...
Click to collapse
This usually means that your setting arn't 100% correct. I has the same and i thought it was connect.
Available means that the service is available, When connected it wil say {{ProviderName}} Searching...
Then you can tap this go into your dialer and it will show {{Provider Name}} where it usually shows you cell carrier.
So i suggest that you check your XML settings, prob a password or something wrong.
I had this same issue i had my url wrong

[Q] Wireless On All The Time?

I was able to get the custom rom for my Gio for 2.3.6 working and i love it! Thanks to you guys on the site. But my question is, i am wanting to have my wireless on the cell to stay FULLY on when i am home and then myself turn it off when i leave my apartment. This might sound as simple as just connecting to my wireless with my cell but whenever my cell goes in to "lock" mode, it seems my wireless takes a break.
Now, you might laugh at the reason why i need a feature like this. But my laptop died the other and i need to get alerts from my email at different times around my apartment. I don't have a data plan either.
I have tried some "AUTO WIFI" "Always On Wifi" programs but they don't do the job.
so my question is, what do you guys recommend?
the solution is very simple
go to settings, wireless and networks, wifi settings, then press the menu key (left side beside the middle button), click advanced, and set wifi sleep policy to never
alkspo said:
the solution is very simple
go to settings, wireless and networks, wifi settings, then press the menu key (left side beside the middle button), click advanced, and set wifi sleep policy to never
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Click to collapse
OHHH MY GOD. i have had this cell for almost a year and i never knew about this....you are wicked.
Vaughn Whiskey said:
OHHH MY GOD. i have had this cell for almost a year and i never knew about this....you are wicked.
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Click to collapse
Happens to the best of us
I have a good tip for you, install Llama.
It automatically detects when you leave home, and you
can set a profile that automatically turns of WiFi when you do.
Available here:
https://play.google.com/store/apps/details?id=com.kebab.Llama&hl=nl

How to turn off auto connect to WiFi??

My phone is always connecting to WiFi connections automatically (as they come in range).
I don't want it to. I only want it to automatically connect to the ones which I specify (my home, my office...).
How can I configure to only connect to the networks which I specify?
raphilevine said:
My phone is always connecting to WiFi connections automatically (as they come in range).
I don't want it to. I only want it to automatically connect to the ones which I specify (my home, my office...).
How can I configure to only connect to the networks which I specify?
Click to expand...
Click to collapse
you know, i don't have that behavior, my phone only connects to networks it remembered.
In the list of available wifi networks the remembered ones are at the bottom. If I hold down and select 'forget network' then they go away.
easy rhino said:
you know, i don't have that behavior, my phone only connects to networks it remembered.
In the list of available wifi networks the remembered ones are at the bottom. If I hold down and select 'forget network' then they go away.
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Click to collapse
My list of available wifi shows maybe about 100 or more entries. How can I delete them all?
I have Cricket wireless service. I had initially installed a cricket app for managing wifi and I believe it may have added all of those wifi connections. I wonder if this has somehow messed up my phone. I have since deleted the app, but the problem still persists. :crying:
Well I guess deleting one at a time would work eventually
easy rhino said:
Well I guess deleting one at a time would work eventually
Click to expand...
Click to collapse
That clearly is not a realistic option as it would take me a very long time to delete that list. I also don't believe that it will fix the problem. Every time I pass a WiFi network it will just get added to the list again.
Just the other day, I was sitting on a bus and we were driving alongside another bus which offered WiFi to its passengers. My phone automatically tried connecting to the other bus's WiFi.
Does anyone know how to configure this, so that I only automatically connect to the WiFi networks that I specify? This is making using my phone with this version of Cyanogenmod very frustrating.

Wifi after sleep?

I have a question. I have "keep WIFI on during sleep" option set to "Never".
When I wake up my phone from sleep after 30 minutes or more of not using it, the wifi does not reactivate itself (it's off, no icon in statusbar), but when I go to settings, it says that Wifi is enabled. Just like in the picture below...
I want to know if this is normal or what? Happens to me on both stock and custom rom.
EDIT :
I fixed this by putting my Wi-Fi frequency band from 2.4 GHz to "Automatic" in advanced wifi settings. Htc and google really need to fix their ****!
I also disabled ipv6 in my router settings, not sure if that helped
Sadly for you, it works as expected for me. I let my phone sit for about 40 mins hoping I wouldn't get a text. Picked it up and the Wi-Fi turned on and connected right away.
Stock Rom (1.91.617.1)
Root
Ex kernel .20 (stock except min perf 0% & GPU medium)
ivicask v17 performance
mosincredible said:
Sadly for you, it works as expected for me. I let my phone sit for about 40 mins hoping I wouldn't get a text. Picked it up and the Wi-Fi turned on and connected right away.
Stock Rom (1.91.617.1)
Root
Ex kernel .20 (stock except min perf 0% & GPU medium)
ivicask v17 performance
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Click to collapse
This is just plain weird for me. Not a real problem, but strange, maybe has something to do with my wifi connection (router).
Thanks for the reply!
Just confirmed that one other guy that just got the phone has the same issue.
I fixed this by putting my Wi-Fi frequency band from 2.4 GHz to "Automatic" in advanced wifi settings. HTC and google really need to fix their ****!
I also disabled ipv6 in my router settings, not sure if that helped
CroCop18 said:
I fixed this by putting my Wi-Fi frequency band from 2.4 GHz to "Automatic" in advanced wifi settings. HTC and google really need to fix their ****!
I also disabled ipv6 in my router settings, not sure if that helped
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Click to collapse
I have had the WiFi Frequency Band set to Automatic since I got the HTC 10. I came looking for this topic because of what mine does. When I wake up the screen, there is often a message on the screen "wifi has disconnected", and it will show connected to mobile data in the notification bar. It usually will reconnect to WiFi within a few seconds. But it is annoying, so I am looking for a fix, if there is one. I turned on the setting to keep it on WiFi during sleep a couple days ago, but it didn't change this behavior.
From what I am reading here, this sounds like it is common to the HTC 10 regardless of that setting. I am therefore thinking perhaps the "wifi has disconnected" message is actually left over and still on the display from when I turned the display off? But what I don't understand is that I get notifications such as incoming email and hangouts messages while the display is still sleeping. Unless those are coming via the mobile data connection. Perhaps I should try turning off mobile data and leaving wifi on to test if it still does that, but obviously leaving the mobile radio connection off is not desireable, even if that did help. Does the HTC 10 silently always switch to a mobile connection and turn off wifi whenever the screen is off, meaning that keep wifi on setting is flawed?
Zoandroid said:
I have had the WiFi Frequency Band set to Automatic since I got the HTC 10. I came looking for this topic because of what mine does. When I wake up the screen, there is often a message on the screen "wifi has disconnected", and it will show connected to mobile data in the notification bar. It usually will reconnect to WiFi within a few seconds. But it is annoying, so I am looking for a fix, if there is one. I turned on the setting to keep it on WiFi during sleep a couple days ago, but it didn't change this behavior.
From what I am reading here, this sounds like it is common to the HTC 10 regardless of that setting. I am therefore thinking perhaps the "wifi has disconnected" message is actually left over and still on the display from when I turned the display off? But what I don't understand is that I get notifications such as incoming email and hangouts messages while the display is still sleeping. Unless those are coming via the mobile data connection. Perhaps I should try turning off mobile data and leaving wifi on to test if it still does that, but obviously leaving the mobile radio connection off is not desireable, even if that did help. Does the HTC 10 silently always switch to a mobile connection and turn off wifi whenever the screen is off, meaning that keep wifi on setting is flawed?
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Click to collapse
No. You probably have "Auto-switch to mobile network" enabled in advanced wifi settings.
CroCop18 said:
No. You probably have "Auto-switch to mobile network" enabled in advanced wifi settings.
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Click to collapse
Thank you for replying. The only 3 boxes I have checked in WiFi > Advanced are as follows:
WiFi Notification
Show Wi-Fi pop-up
Hotspot sign-in
All the other check boxes are blank.
So I have similar problem. When I leave the house it switches to mobile network just fine. When I come back home it doesn't auto connect until I turn on the screen. My advanced wifi settings are below with basically nothing checked.
I agree this is a serious problem and for me I have no mobile network at home and depend on wifi and hangouts for voice calls.
Just curious what firmware is everyone on? Mine is 1.91.617.1.
This thread discusses it quite a bit, mentioning different settings changes to try.
http://forum.xda-developers.com/htc-10/help/wifi-issues-htc-10-weak-signal-fail-t3368165
I tried some of these changes, and things seemed better today for awhile, until I found out my phone actually wasn't getting the internet over the solid WiFi connection to my network. :/ I had to undo all the changes so I could get back online with it.
CroCop18 said:
I fixed this by putting my Wi-Fi frequency band from 2.4 GHz to "Automatic" in advanced wifi settings. HTC and google really need to fix their ****!
I also disabled ipv6 in my router settings, not sure if that helped
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Click to collapse
Interesting. Mine was already on Automatic. I never touched it.

Can't remember wifi password

I have a weird problem with my htc 10, it can't remember my wifi network after disabling wifi every single time, but it only remembering one network, even i do forget fot this, remember it automatically
Any help
[email protected] said:
I have a weird problem with my htc 10, it can't remember my wifi network after disabling wifi every single time, but it only remembering one network, even i do forget fot this, remember it automatically
Any help
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Try going into settings, then go to "More" under "Wireless and Networks", then the three dots from the top right and reset network settings

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