Hi, after the update to pie I am facing a weird issue. Fingerprint scanner sometimes doesn't respond to unlock the device. Does anyone has the same problem?
i too have noticed this from time to time
Same here. Appears to be an issue with sleep mode as sometimes I don't receive notifications for emails etc until I wake the phone. Hopefully a bug fix update is released soon!
Edit: Seems there's a 9.0.1 update, no mention of fingerprint scanner fix but hopefully it is!
You can find a solution in this thread:
https://forum.xda-developers.com/showpost.php?p=78404051&postcount=4615
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Hi!
I've upgraded my phone via OTA to Marshmallow build EPH5 and have side loaded Good Lock 24.0.12. While most everything appears to be working well, I'm having an issue where incoming notifications (for example, a new Hangouts message, which I use as my default SMS app) will cause the multi-window side bar tray to appear on the screen.
I'm not entirely certain if this is Good Lock related, a side-effect of not doing a factory reset before upgrading the phone, or some new setting I haven't quite discovered yet. I'm hoping someone can confirm if this is occurring for them too and what the resolution, if any, might be. I'd prefer the tray to only appear intentionally. Perhaps this is intentional behavior?
Thanks!
I have the same problem too.
I have same problem too, simple fix just disabled multi window for now...
I'm not sure if it's an issues with 6.0.1 mm or is it just a bug in good lock but which ever one hopefully it gets fixed soon...
Sent from my SAMSUNG-SM-N910A using Tapatalk
Thanks all!
From some more Googling, I've found the comments page (which I can't link to) of the Good Lock APK Mirror site seems to indicate this is an artifact of Good Lock.
So I finally took the jump to Pie. One of the smaller issues I have that I didn't before is when trying to set up my fingerprints again, I get an error on the last press which tells me to try again or try another finger.
Yes, an issue for me also. Sometimes it just does not work and other times it tells me the fingerprint sensor is dirty which it is not. Fingerprint sensor issues have been reported by others too after installing Pie. It does not seem to me to be as common as the notification issues with Pie, (which I also have), but it is talked about. I also did a factory reset a couple days after installing 9.0 which did help a couple of apps to work better but did not help the fingerprint or notification problems.
The fingerprint issue is weird as sometimes it is so bad, I think I will not be able to keep the phone, just will not work at all. Then for no discernible reason it will start working fine. It is not just a pain to have to use another login method every time the phone needs to be woken up, but I also use fingerprint sign in for a few apps and it is much harder to have to enter one of my random 14 character passwords when the fingerprint won't work.
Try to put your Ambient display Always on... see if it fixes the fingerprint problem (Google is aware of this issue) till google issues a permanent fix.
Wasn't that only a workaround for people who had fingerprint lag? I don't think it was for fingerprint reading issues.
I did notice a lot more fingerprint reading errors with Pie then redid my fingers and all has been fine.
itzik_man said:
Try to put your Ambient display Always on... see if it fixes the fingerprint problem (Google is aware of this issue) till google issues a permanent fix.
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Click to collapse
Sent from my Pixel 2 XL using Tapatalk
I just got a message that there is a "g" labeled update for the above phone. I looked online and cannot find any info at all as to what this update fixes/breaks.
Anyone have any info on it, or can you provide a link to such info?
Thanks,
Andy
Well...replying to my own post here. The update broke the fingerprint recognition to some extent. Phone would not unlock using any of the 5 stored fingerprints (luckily knock code was still working). Strange thing was that when I went into the fingerprint registration page, and touched the sensor..the numbered fingerprint would flash and let me know which finger was touching the sensor. So, at least the sensor and that part of the software was working.
The way I was able to get the phone to unlock with a fingerprint again was to erase all 5 and re-enter them. Now it works every time. Just posting this in case anyone else has non-functioning fingerprint unlock after the "g" update.
mine updated last night and I didn't have any finger print unlock issues. Bit I'm disabling automatic updates . would rather know what's changed prior to updating. I checked the verizon site and there's no mention of a November patch even though they rolled it out.
got an update on mine as well, apparently some kind of security update. No issues with my fingerprint sensor either.
I know by now everyone is sick of hearing about the fingerprint sensor issues on the Samsung Galaxy A50. I'm not asking for advice on how to fix. I just want to know if anyone has had the same issue as me I'm not on about trouble registering a fingerprint update I managed to get that to work. I'm wondering has anyone else had an issue were your fingerprint has stopped working the next day when I woke up this morning and when I woke up the other day my fingerprint stops working it is very frustrating!
*Edit sorry didn't mean to put a space between fingerprint in the title
Hi guys,
Lately I've noticed that my fingerprint sensor does not work properly anymore.
Not sure if it's a hardware or software issue?
Though, the test HW for Fingerprint Sensor from Smart Doctor app reports Good status during all tests.
The behavior is strange and not consistent, most of the times it will work fine but from time to time I cannot unlock/wake the phone with the fingerprint sensor, it's not like the fingerprint is not recognized, it's more like putting the finger on the sensor and nothing happens (it doesn't vibrate like is reading it or not) . Not sure if is related to the phone being in standby for longer period, or I don't know ...
I'm more inclined to believe it's a software issue, and seems to have occurred lately after last update to Android 10 (v30f-EUR-xx, phone type LM-G710EM).
I've tried may method, deleting the finger prints and add them again , even did a factory reset but the issue seems to come back.
Do you guys have such issue?
Any idea how to diagnose this further?
dinoc said:
Hi guys,
Lately I've noticed that my fingerprint sensor does not work properly anymore.
Not sure if it's a hardware or software issue?
Though, the test HW for Fingerprint Sensor from Smart Doctor app reports Good status during all tests.
The behavior is strange and not consistent, most of the times it will work fine but from time to time I cannot unlock/wake the phone with the fingerprint sensor, it's not like the fingerprint is not recognized, it's more like putting the finger on the sensor and nothing happens (it doesn't vibrate like is reading it or not) . Not sure if is related to the phone being in standby for longer period, or I don't know ...
I'm more inclined to believe it's a software issue, and seems to have occurred lately after last update to Android 10 (v30f-EUR-xx, phone type LM-G710EM).
I've tried may method, deleting the finger prints and add them again , even did a factory reset but the issue seems to come back.
Do you guys have such issue?
Any idea how to diagnose this further?
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Click to collapse
Make sure your battery isn't swollen. A swollen battery will take out the fingerprint sensor first because it's right on top of the connection.
Hmm, interesting, from the outside I can't feel any difference, the back seem flat.
Exactly the same problem here. But if I check the sensor while it is not working I get a "sensor not respondong error".
Did you solve somehow?
Thank you