Best way to reset and re-install software on my Galaxy S9? - Samsung Galaxy S9 Questions & Answers

My galaxy has been acting up lately and I wanted to reset it but not just the standard reset where everything gets deleted, I want to re-install the firmware as well. I know you used to be able to do it with Kies 3 and Smart Switch but when I tried it a few months ago those options were disabled

Use Odin for that.
Or sent the phone to service to get a "official" reflash.

Related

[Q] AT&T GS3 Freezing and Rebooting after Stock JB Update / Rooting (LONG)

Help! My phone is freezing / locking up and rebooting several times a day now!
I successfully did the stock AT&T Jellybean update this week when it became available via Kies.
I had no issues with the initial upgrade…it seemed to go smooth.
After a day…or a few hours….I can’t remember…I did start noticing a few issues with Touch Wiz closing or freezing and some other apps misbehaving. I can’t even remember what exactly the issues were.
I was also having some other quirky issues with the phone on stock ICS before the JB update…so I have been meaning to do a factory reset and reinstall everything.
So with the phone being even more flakey with JB I went ahead and did a factory reset with my new JB setup.
After a few hours setting up the phone with all my apps, settings, etc I noticed two issues. Swiftkey would not remain selected as my default keyboard and AT&T Voicemail viewer would not retain any of my account settings after a reboot.
After some Googling I learned that this is a know issue with JB 4.1.1 for many apps…they don’t quite install properly and something happens during shutdown that causes the settings to be lost. The only work around seemed to be:
Root Phone
Install apps
Backup with Titanium or other backup program
Uninstall apps
Restore apps – then they somehow install properly and work
I did this…first time rooting the phone….and the root and work around worked perfectly first time.
But after continuing to install apps and tweak my phone the real problems have now begun.
The phone is completely freezing at random times…in any app or in the TW launcher. It seems to just sit there frozen until I hold down the power key long enough to force a reboot or take out the battery.
There are no force closes or other error messages and I have found no other pattern to the freezes.
So now the phone is almost totally useless. It may work for a few hours…or just a few minutes before locking up. Worse…I have no way to know this has happened if the phone is in my pocket.
I did another full factory reset using the Recovery Mode and reinstalled everything again and am having the same issues.
I fear the root somehow corrupted my phone or one of my apps is totally incompatible with JB but I have to many (~70) it will be very hard to tell which one.
The other issue I am having is the battery is draining in just 4-5 hours even with light use.
Coincidentally….4G LTE was just turned on in my area this week so that would be a factor in both the battery drain and maybe even the lockups. I have a Microcell at home…wondering if 4G LTE and my Microcell are not behaving.
There are just too many variables with a new ROM (JB), fresh rooting of the phone plus recovery app installed, plus 70+ apps, plus new 4G LTE, plus my Microcell.
I don’t know what to try next to get the phone stable or to get the battery use reasonable.
Please post any and all suggestions….
One thing I’d like to clear up or eliminate is the root issue…is there any way that is the cause of my phone’s current problems?
What a mess of a week! Instead of the total awesomeness of JB, 4G LTE, and the fresh experience of using a rooted phone...all happening for me in the same week...I get a total headache and useless phone. Sure hope I can dig my way out of this.
Thanks for reading my long post!
I'd say to flash stock rooted official jellybean from here http://forum.xda-developers.com/showthread.php?t=1968625 i'd then do a Hard Factory reset *2767*3855# then you can install apps that are compatible with jb but not the app data and see how the phone is. also, for signal issues, try using a different modem located herehttp://forum.xda-developers.com/showthread.php?t=1831898
wujiku said:
I'd say to flash stock rooted official jellybean from here http://forum.xda-developers.com/showthread.php?t=1968625 i'd then do a Hard Factory reset *2767*3855# then you can install apps that are compatible with jb but not the app data and see how the phone is. also, for signal issues, try using a different modem located herehttp://forum.xda-developers.com/showthread.php?t=1831898
Click to expand...
Click to collapse
Thanks for the ideas....had not heard of the "Hard Factory reset *2767*3855#"....how is that different from a factory restet initiated from winthing Android or from the recovery program?
Also - is there any quick / easy way to know which of my apps are supposed to be compatible with JB?
Sure will be a pain to reconfigure everything again.
Should I be safe installing my apps via Titanium backup restores? (as long as I don't restore data)
Also - what about restoring my IMs and call logs from Kies? Is that safe?
Boomer6345 said:
Thanks for the ideas....had not heard of the "Hard Factory reset *2767*3855#"....how is that different from a factory restet initiated from winthing Android or from the recovery program?
Also - is there any quick / easy way to know which of my apps are supposed to be compatible with JB?
Sure will be a pain to reconfigure everything again.
Should I be safe installing my apps via Titanium backup restores? (as long as I don't restore data)
Also - what about restoring my IMs and call logs from Kies? Is that safe?
Click to expand...
Click to collapse
Do you happen to have juice defender? I had the same problem, and noticed it only happened when I was on battery. I uninstalled that and it stopped rebooting.
stbtigerr said:
Do you happen to have juice defender? I had the same problem, and noticed it only happened when I was on battery. I uninstalled that and it stopped rebooting.
Click to expand...
Click to collapse
Nope....juice defender...
And my phone doesn't really seem to be rebooting....just freezing up. I have to force it to reboot by holding down the power button for 10 seconds.
About to try a fresh factory ROM install (pre-rooted) and a hard factory reset.
Then I'll add my apps back very slowly to see....
What a pain in the you know what!
wujiku said:
I'd say to flash stock rooted official jellybean from here http://forum.xda-developers.com/showthread.php?t=1968625 i'd then do a Hard Factory reset *2767*3855# then you can install apps that are compatible with jb but not the app data and see how the phone is. also, for signal issues, try using a different modem located herehttp://forum.xda-developers.com/showthread.php?t=1831898
Click to expand...
Click to collapse
Well...I did all that...and no luck. Still freezing up.
I could not actually do the exact *2767*3855# reset...the phone would not respond to that command. So I used CWM to format the SDCard and also did a factory reset there.
Reinstalled my apps carefully and without data restore...boom....phone is locking up all the time again after maybe 12 hours of good operation.
Either this build of JB is not working on my phone or it somehow got fubar'ed during that first upgrade.
My plan now is to restore to factory ICS un-rooted....reset the flash counter if possible....and return the phone under warranty if possible.
Any recommendations for this?
Got replacement phone - still freezing up!
Boomer6345 said:
Well...I did all that...and no luck. Still freezing up.
I could not actually do the exact *2767*3855# reset...the phone would not respond to that command. So I used CWM to format the SDCard and also did a factory reset there.
Reinstalled my apps carefully and without data restore...boom....phone is locking up all the time again after maybe 12 hours of good operation.
Either this build of JB is not working on my phone or it somehow got fubar'ed during that first upgrade.
My plan now is to restore to factory ICS un-rooted....reset the flash counter if possible....and return the phone under warranty if possible.
Any recommendations for this?
Click to expand...
Click to collapse
HELP!!!! Please!!!!!
I did a warranty RMA and got a new (refurbed) phone from AT&T. I set it up with stock ICS and it seemed to work fine. I installed CWM without rooting via ODIN and did a Nandroid backup. I then used CWM to load TWRP recovery and did a backup with that.
Then I loaded the stock JB room with root. Tweaked the phone and app settings a little and things seemed to be fine for 1/2 a day. I reinstalled TWRP since the ROM flash replaced it with stock recovery. Things still seemed fine.
So...with JB rooted and seeming to work fine....I booted into Recovery (TWRP) and did a fresh Nandroid backup since the phone was finally all configured and working (apparently).
Well after rebooting from the backup...the phone is acting all crazy again. It seemed to crash my home WiFi network....had to reboot my router. Now the phone freezes or locks up any time I disable WiFi or change WiFi settings.
I am just cursed with the GS3!
Two separate phones with stock AT&T JB with root...one running CWM Touch and the new one running TWRP and both lock up or freeze all the time.
Should I give up and try custom ROMs? Give up on rooting?
I want TouchWiz for SBeam and some of the Samsung apps that I like better than stock...would rather just stay stock with Root.
What can I do to get this phone stabilized with root and JB???
Just did another test...
If I leave my house and walk a couple hundred yards away...as soon as the phone finally loses the WiFi signal and disconnects it locks up.
Seems like all my issues (with first phone maybe too) are tied to WiFi.
Is no one else having WiFi issues with JB? Could it be tied to rooting somehow? For instance...maybe the stock rooted ROM has different modem or WiFi drivers...or different kernel than the actual stock JB ROM I first used via Kies update?
Boomer6345 said:
Just did another test...
If I leave my house and walk a couple hundred yards away...as soon as the phone finally loses the WiFi signal and disconnects it locks up.
Seems like all my issues (with first phone maybe too) are tied to WiFi.
Is no one else having WiFi issues with JB? Could it be tied to rooting somehow? For instance...maybe the stock rooted ROM has different modem or WiFi drivers...or different kernel than the actual stock JB ROM I first used via Kies update?
Click to expand...
Click to collapse
I've got the KIES JB Update, & rooted. I am not experiencing any of the issues your having. It might be helpful if you could post a list of apps & widgets that you have installed, If you have frozen or removed stock files.
It sounds like you may be experiencing some app conflict issues.
MasterDecker said:
I've got the KIES JB Update, & rooted. I am not experiencing any of the issues your having. It might be helpful if you could post a list of apps & widgets that you have installed, If you have frozen or removed stock files.
It sounds like you may be experiencing some app conflict issues.
Click to expand...
Click to collapse
I have not frozen any apps or done anything I would consider advanced or risky....
I tried running with what I thought would be just "safe" apps....no luck. I've got most all of my apps installed and did a Titanium Backup so here is a dump of all the user apps backed up:
Code:
cgeo.geocaching-20121219-204517.tar.gz
com.amazon.kindle-20121219-204309.tar.gz
com.amazon.mp3-20121219-204326.tar.gz
com.amazon.mShop.android-20121219-204301.tar.gz
com.anddoes.launcher-20121219-205011.tar.gz
com.anddoes.launcher.pro-20121219-205016.tar.gz
com.android.chrome-20121219-204524.tar.gz
com.ap.advml-20121219-204732.tar.gz
com.apksoftware.compass-20121219-204539.tar.gz
com.ArtInGames.AirAttackHD-20121219-204225.tar.gz
com.asksven.betterbatterystats-20121219-204516.tar.gz
com.att.android.uverse-20121219-204944.tar.gz
com.att.mobile.android.vvm-20121219-204953.tar.gz
com.att.um.androidvmv-20121219-204448.tar.gz
com.aws.android-20121219-204954.tar.gz
com.careerbuilder.SugarDrone-20121219-204718.tar.gz
com.devuni.flashlight-20121219-204654.tar.gz
com.dominospizza-20121219-204542.tar.gz
com.duduapps.craigslistfree-20121219-204542.tar.gz
com.ea.tetrisfree_na-20121219-204932.tar.gz
com.ebay.mobile-20121219-204552.tar.gz
com.espn.score_center-20121219-204826.tar.gz
com.evernote-20121219-204602.tar.gz
com.facebook.katana-20121219-204621.tar.gz
com.gamestar.pianoperfect-20121219-204756.tar.gz
com.google.android.stardroid-20121219-204659.tar.gz
com.greatclips.android-20121219-204659.tar.gz
com.imangi.templerun-20121219-204915.tar.gz
com.imdb.mobile-20121219-204702.tar.gz
com.instagram.android-20121219-204708.tar.gz
com.jawbone.companion-20121219-204719.tar.gz
com.joeykrim.rootcheck-20121219-204826.tar.gz
com.july.cbssports.activity-20121219-204649.tar.gz
com.kb.Carrom3D-20121219-204804.tar.gz
com.keramidas.TitaniumBackupPro-20121219-205010.tar.gz
com.lastpass.lpandroid-20121219-204723.tar.gz
com.maxmpz.audioplayer-20121219-204808.tar.gz
com.maxmpz.audioplayer.unlock-20121219-204825.tar.gz
com.meijer.rx.android-20121219-204730.tar.gz
com.melodis.midomiMusicIdentifier.freemium-20121219-204849.tar.gz
com.metago.astro-20121219-204444.tar.gz
com.mxtech.videoplayer.ad-20121219-204733.tar.gz
com.netflix.mediaclient-20121219-204744.tar.gz
com.outfit7.talkingtom-20121219-204911.tar.gz
com.pandora.android-20121219-204752.tar.gz
com.photox.touchwhiz-20121219-204212.tar.gz
com.q2e.unitedfcu5017android.ufcu.uwnmobile-20121219-204953.tar.gz
com.rovio.angrybirds-20121219-204333.tar.gz
com.rovio.angrybirdsspace.ads-20121219-204352.tar.gz
com.rovio.angrybirdsstarwarshd.premium.iap-20121219-204414.tar.gz
com.rovio.BadPiggiesHD-20121219-204449.tar.gz
com.s0up.goomanager-20121219-205017.tar.gz
com.shazam.android-20121219-204827.tar.gz
com.shotzoom.golfshot-20121219-204655.tar.gz
com.skype.raider-20121219-204832.tar.gz
com.smugmug.android-20121219-204847.tar.gz
com.spotify.mobile.android.ui-20121219-204855.tar.gz
com.thewolverine.app-20121219-204944.tar.gz
com.touchtype.swiftkey-20121219-204859.tar.gz
com.trimble.allsportle-20121219-204258.tar.gz
com.vp.alarmClockPlusDock-20121219-204255.tar.gz
com.weather.Weather-20121219-204938.tar.gz
com.yelp.android-20121219-204959.tar.gz
com.yum.pizzahut-20121219-204759.tar.gz
de.heimlich.gut.solitaire.hd-20121219-204847.tar.gz
eu.chainfire.triangleaway-20121219-204224.tar.gz
jackpal.androidterm-20121219-204224.tar.gz
la.droid.qr-20121219-204813.tar.gz
net.androgames.level-20121219-204515.tar.gz
net.zedge.android-20121219-205008.tar.gz
nl.rogro.GScriptLite-20121219-204702.tar.gz
org.wikipedia-20121219-204958.tar.gz
Having the exact same problems as you. Please help. I'm also considering giving the phone back at Best Buy and having them give me a new one with ICS and leaving ICS on there. My steps are very simple. I had the stock ICS ROM from AT&T and I used Kies to upgrade to stock JB. That's it, nothing else, no rooting, nothing.
I am seeing exactly the same behavior, when wifi switches to 4G or even sometimes when bluetooth comes on, etc I will see the lockup and hang. Have to hold down power button to restart. But I don't think this is completely the issue, because even if I turn off wifi, bluetooth and only leave on 4G, then I still will see random reboots, but a lot lot less frequent. Also, I have always had 4G and I see the battery only lasting 4-6 hrs, so I think this is normal with 4G. I saw this even with ICS.
I have not done any factory reset or anything - I would assume if you use the Kies s/w to update and it leaves your files and apps on there, then it should just work. But I will try the factory reset once I backup my contacts, etc.
I'm a little shocked that people are having this problem with a newly released ROM.
abhansali said:
Having the exact same problems as you. Please help. I'm also considering giving the phone back at Best Buy and having them give me a new one with ICS and leaving ICS on there. My steps are very simple. I had the stock ICS ROM from AT&T and I used Kies to upgrade to stock JB. That's it, nothing else, no rooting, nothing.
I am seeing exactly the same behavior, when wifi switches to 4G or even sometimes when bluetooth comes on, etc I will see the lockup and hang. Have to hold down power button to restart. But I don't think this is completely the issue, because even if I turn off wifi, bluetooth and only leave on 4G, then I still will see random reboots, but a lot lot less frequent. Also, I have always had 4G and I see the battery only lasting 4-6 hrs, so I think this is normal with 4G. I saw this even with ICS.
I have not done any factory reset or anything - I would assume if you use the Kies s/w to update and it leaves your files and apps on there, then it should just work. But I will try the factory reset once I backup my contacts, etc.
I'm a little shocked that people are having this problem with a newly released ROM.
Click to expand...
Click to collapse
After several re-flashes to stock JB with root and still more freezing with WiFi, etc....I gave up and loaded a custom ROM this morning.
I'm running BlackJelly...and after about 8 hours it seems be be running great so far. It is TW JB-based...and having very few issues with it. Battery is poor but it takes a few days of charging and use I guess to get the battery / phone / ROM calibrated. AT&T Visual Voicemail is not working and the phone shows H instead of 4G LTE...but I'm sure I can fix those issues by searching through the hundreds of thread pages on that ROM is this forum.
Give it a try before you switch to ICS or trade in the phone. You can always flash back to stock un-rooted and use Triangle Away to reset flash counter.
Good luck!
Still stuck with crashing phone!
Boomer6345 said:
After several re-flashes to stock JB with root and still more freezing with WiFi, etc....I gave up and loaded a custom ROM this morning.
I'm running BlackJelly...and after about 8 hours it seems be be running great so far. It is TW JB-based...and having very few issues with it. Battery is poor but it takes a few days of charging and use I guess to get the battery / phone / ROM calibrated. AT&T Visual Voicemail is not working and the phone shows H instead of 4G LTE...but I'm sure I can fix those issues by searching through the hundreds of thread pages on that ROM is this forum.
Give it a try before you switch to ICS or trade in the phone. You can always flash back to stock un-rooted and use Triangle Away to reset flash counter.
Good luck!
Click to expand...
Click to collapse
Well...after over a week of trying it out....BlackJelly did not help me. Still had freezes / lock-ups.
I can't tell if the phone is re-booting itself or just re-launching the Launcher (I us Nova but tried stock and Apex too). The phone appears to re-boot on it's own but the up-time under status would not reset...making it seem like not a re-boot but a launcher reload or something. Pretty much same issues as with stock JB.
So I gave up and tried CM10.1 nightlies....and wow....crashing all the time now. Whereas stock JB and BlackJelly seemed to crash when I left my home or left any WiFi network or even just when I disabled WiFi while connected....CM10.1 crashes all the time while at home seemingly at random. I can get 5 hours of great use...then have it crash 5 times in an hour. Seems to crash a lot in the settings menus.
This is with my second (replacement) phone. I am just cursed!
How do I effectively use a LogCat app or something to find out what apps or services or whatever are crashing my phone? Help!
Read through this whole thread and no where did you ever mention clearing your cache. Clear your system cache/davlik cache and reboot.
cjranucci said:
Read through this whole thread and no where did you ever mention clearing your cache. Clear your system cache/davlik cache and reboot.
Click to expand...
Click to collapse
Sorry...should have mentioned that. I've cleared the system and davlik cache many times...before and after flashing. I've done full system wipes / resets, formatted my SD card...everything I can think of.
I either have a rouge app that I seem to install right away after clean flashes....or a rouge Wifi router in my house that messes up my phone even when I leave and use other networks...or a rouge ATT&T microcell that does the same....or a rogue LTE area in West Michigan....
Or a second bad phone sent from AT&T. But no form of JB seems to work for me no matter what. Guess I could run a clean install with no apps for several days...and then add in an app a day for the next 2+ months until I find the bad app...if that is even the case.
So bummed with this mess!
My phone freeze after rotation on landscape only with JB. all kind roms of JB stock, cyanogen,, aokp.
makamobile said:
My phone freeze after rotation on landscape only with JB. all kind roms of JB stock, cyanogen,, aokp.
Click to expand...
Click to collapse
Interesting....that might be what I was experiencing....but I never thought that was it....did not notice that cause/effect.
I gave up and went back to stock / rooted ICS / TW...version LH9. Loaded it yesterday and have had 24 hours of great use...no issues.
I miss JB and Google Now...but at least my phone works!
I'm not sure for stock JB but on other ROMs, you could try changing your governor and scheduler.
BWolf56 said:
I'm not sure for stock JB but on other ROMs, you could try changing your governor and scheduler.
Click to expand...
Click to collapse
When on CM10.1 I tried bumping the minimum CPU speed to 484 and 5xx (can't remember the actual numbers)....and the maximum CPU speed to to 14xx and 13xx (again, can't remember)....and this did not help.
Not sure if that is what you meant tho.
Anyway...I gave up and went back to rooted stock ICS (LH9) and the phone is working great. I've given up on JB for now. I will wait for a new major JB release from Samsung before I try again.
copy paste from gs3 verizon forum
Q: The phone keeps freezing when I go into landscape mode.
A: This has been covered many times in the thread, but to reiterate: If you are using the AOSP lockscreen you must disable "Ripple Effect" in Settings -> Lock Screen -> Lock Screen Options

[Q] N7105 still lagging after factory reset

Hi all,
I have Galaxy Note 2 LTE N7015T version on Telstra firmware.
I was previously on 4.1.1 rooted with CF-Auto Root
I wanted to upgrade to 4.1.2 and had a few issues in the process. I finally got phone to allow upgrade since it was showing as modified. I did an upgrade via Kies and had an issue where when it was at the stage uploading firmware to phone it got stuck at 4%
I was doing upgrade via the USB 3 port and heard this can cause issues. I pulled the plug and then Kies wanted to do an emergency firmware upgrade which by all accounts worked to 4.1.2 and still remained data intact
Now I noticed lately that phone was lagging so I did a full factory reset and start again. But still I am getting some lag issues. I did not re-root since going to 4.1.2 but one thing I noticed is that I used the app ES File Explorer it allows me to navigate to the Root folder which I thought required Root Access?
Anyway I noticed there is still a folder in there called root I guess from before?
Any recommendations to fix phone from lag? Should I reflash firmware from here using Odin? Does that reformat the root dir? Cheers

Stock rom problem ... is there a fix?

Hi guys. I am stuck at an impasse here and I know someone here will be able to help.
My wife and I just bought two Samsung Galaxy 2 Epics (refurbished) from the retailer Glyde. I purchased from them because they are partnered with my new carrier, Ting.
My phone activated and ported my number with no issues. Everything works perfectly.
Her phone appeared to activate and then rebooted. It will not go past the Sprint 4G animated opening. I have rebooted, wiped cache, and done factory reset. Still ... 4G logo animation appears and the screen either goes black (appears to shut down) or it just stays on the 4G logo without moving on and then a few minutes later goes black. The phone worked fine before we tried to activate it. It logged in her gmail and connected to wifi.
I am able to get to recovery mode. I was probably going to root and cyanogenmod mine. In your opinion, would this type of action possibly correct the problem with her phone? Is it possible to root and flash the original stock rom in a situation like this? Would that even work seeing that factory reset did no good?
I have contacted Glyde and am waiting - they may or may not replace. If they do replace that is a 2-3 week turn-around. I would rather work some magic here, if possible.
Thoughts and help are appreciated!
Brian
You might have to Odin a stock rom most likely
? Powered By My Moga Pro ?
9/10 Times if you can Odin it, you can fix it. BUT, restoring to stock via Odin will break your flash.
Chances are your flash is already cracked up a little.
A simple cricket nv gen google search combined with Odin, drivers, and DFS Tool. You'll be able to get it back up and running smoothly.
And if your device was on a stock rooted ROM, and you have a custom recovery, then flash a 4.1.2 Custom touchwiz ROM. That way, no programming will be lost.
If you decide to flash an AOSP/AOKP ROM like Cyanogen you could possibly break your flash.
2 cents.
fixed
Would you guys believe it was the battery? It was. I swapped batteries and the other phone started doing the same thing. Battery replaced and problem solved. I guess I panicked, but it sure seemed like a software issue. Thanks for the advice.

Failed KitKat OTA 27% on Sprint Tab 3 7" Model SMT217S? FIXED

After browsing the internet all day yesterday I never did see an actual fix for this issue for this specific model. I did see a lot of random ones for different carriers which would probably work. But not for Sprint specifically.
Problem? My Sprint Galaxy Tab 3 7" failed at 27% whenever I attempted to update it.
Issue: The Tab was Rooted by my brother - who then Un-Rooted and returned it back to Factory before giving it to me. Then failed to mention he had rooted the thing to begin with.
Fix: Re-Flash using Odin and stock 4.2 image.
So I tried getting Kies installed and working. Tab would NEVER connect no matter what I did. I tried installing the USB drivers again (though the computer recognized the damn thing), reinstalling Kies, trying to put Kies into Compatibility mode (since I'm on Windows 8.1)
After ALL that I finally called my brother who gave it to me as a gift. Found out the thing may or may not have been Rooted. But he thought he had reverted it back to stock and un-rooted it.
So back to searching on the internet. Finally found this article: http://theunlockr.com/2014/03/21/unroot-samsung-galaxy-tab-3-7-0-sprint/ which suggested I try re-flashing using Odin to get rid of Root on the device.
I followed the steps in the article (Tip: Do a search on Google for the correct image zip for your model tablet and download it from androidhostfiles) Example for my specific model T217SVPUANB8: http://www.androidfilehost.com/?fid=23329332407579787
Was able to restore it back to "true stock" and was able to update to KitKat. Kies started working finally. And all was well with the world again.
Oh, and I uninstalled Kies immediately after I was done with that POS software. :silly:
Hopefully this will help the I dunno the two other people that still have one of these that they received for free from Sprint.

[Q] Help! What have I done to my Pro 10.1

Here's the story. I purchased a factory refurb'd Tab Pro 10.1 (SM-T520NZKAXAR) on Woot a few weeks back. I live in Canada, but it is a USA tablet, if that matters. It came with a 90-day Samsung warranty. As soon as I got it, I started looking at custom ROMs. I have experience with custom ROMs on my HTC One m8 (and old m7), but not with any Samsung devices. I wish I had kept it stock for a few weeks first to check it out, but here we are.
I created a nandroid backup of the stock firmware, however I quickly deleted it during a wipe when flashing my first custom ROM, which was GraveD's v3.0. It seemed to go OK, but then it would start to freeze up and reboot on it's own. This seemed to happen mostly under load, and especially when trying to install apps from the Play store. I tried going back to the stock kernel, thinking that could be the problem. It stopped the crashing, but then wifi wouldn't work. So I could choose between having a tablet that crashes all the time, and has difficulty installing apps, or one without wifi. Both were basically useless.
I tried installing another custom ROM, GigaWatts Pro. Again, flashing seemed to go well, and the ROM also seemed to work very nicely for a couple of days. No random reboots, and wifi worked great. I spent a few days downloading all of my apps and getting things set up the way I like, when yesterday something went wrong. Perhaps the tablet lost its root (is that possible?). All of a sudden, apps are crashing all over the place (Unfortunately, [insert app name] has stopped). Titanium backup hangs at "Asking for root...". Installing apps is also difficult again. The tab doesn't reboot on it's own, but Play Services crashes constantly. Whenever I try to get into developer options, the Settings app crashes. I'm not even 100% sure USB debugging is enabled right now, although I'm still able to flash using ODIN.
I tried doing a factory reset and re-installing GigaWatts. Same problems. Tried making sure the root was OK. Same problems. I've tried using twrp 2.8.0.0 as well as 2.7.1.0 with no luck.
Right now, I've downloaded the stock firmware for Canada T520UEUANI1 4.4.2 (although the tab was bought from a USA site). I assume this also installs it's own Kernel. It shows Kernel version:
3.4.39-2776001
[email protected] #1
Mon Sep 15 17:44:40 KST 2014
I'm experiencing the same problems. Google Play Newsstand crashes every 10 minutes or so. Settings is almost useless. Installing apps is problematic.
Can anybody tell me if there's something I'm missing? Anything left to try? Does it sound like a hardware/ROM/kernel problem? If it's hardware, can I still utilize the Samsung warranty after trying to flash custom ROMs? I'm going to try to download another Cellular South stock ROM, but it seems like the problems are persisting regardless of which ROM i have installed, so I think it's something else (kernel or hardware-related).
Any help is GREATLY appreciated. My new tablet is basically useless, and I've run out of ideas.
Try this latest firmware since you mentioned your tablet is the XAR model the firmware should be cellular south (wifi)
http://www.sammobile.com/firmwares/download/39630/T520UEUANK1_T520XARANK1_XAR.zip/
If that doesn't help then it could just be a bad tablet .
(btw when you flashed a custom rom you probably tripped the hardware knox flag and voided any warranty it had, I guess you could play dumb if they ask and say it came like that since it was refurbished, and hope they still repair/replace it)
I just tried the USA cellular south firmware. Still experiencing the exact same issues. I'm completely out of ideas. Does anyone else have any ideas? Otherwise I'm going to have to try warranty service and hope for the best. Is there anything I can do to restore the Knox flag before I send it in?
Also, in download mode the tab is recognizing the system as custom. Is this normal after flashing a stock image?
So do a factory reset in recovery, and clear the cache also. Then load the cellular South file thru Odin. Then factory reset again. See if this clears your problems.
k8108 said:
So do a factory reset in recovery, and clear the cache also. Then load the cellular South file thru Odin. Then factory reset again. See if this clears your problems.
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I've tried the Cellular South firmware to no avail. I'll be trying to warranty the tablet now. Fingers crossed!

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