Replaced battery, phone charges but won't react to buttons - One (M9) Q&A, Help & Troubleshooting

My phone's battery was almost dead, so I bought a replacement battery and installed it. Nothing weird happened during the "procedure", and the battery charges fine, but the phone won't boot. The screen lights up to show the % when I connect it, but after it's off, it won't light up again when I press the power button.
I'm guessing something happened to the cable that connects the buttons to the MB. Or could it be something else?

luizedu said:
My phone's battery was almost dead, so I bought a replacement battery and installed it. Nothing weird happened during the "procedure", and the battery charges fine, but the phone won't boot. The screen lights up to show the % when I connect it, but after it's off, it won't light up again when I press the power button.
I'm guessing something happened to the cable that connects the buttons to the MB. Or could it be something else?
Click to expand...
Click to collapse
Impossible to know what has happened as we didn't see the repair.
Will the device boot to any partition ?
Recovery ? Download mode ?
I've seen several devices lose the OS if the battery goes completely dead....and pulling the battery would do the same thing on a susceptible device I would think.
Unless you can get into DL mode or recovery....it doesn't look good for restoring the device....g

gregsarg said:
Impossible to know what has happened as we didn't see the repair.
Will the device boot to any partition ?
Recovery ? Download mode ?
I've seen several devices lose the OS if the battery goes completely dead....and pulling the battery would do the same thing on a susceptible device I would think.
Unless you can get into DL mode or recovery....it doesn't look good for restoring the device....g
Click to expand...
Click to collapse
No, because it won't respond to any button press, so I can't boot it. Is it possible to access adb or something when the device is off? It does show and is identified on my PC when it's connected, so I don't think it's the case that its drives have been wiped.

luizedu said:
No, because it won't respond to any button press, so I can't boot it. Is it possible to access adb or something when the device is off? It does show and is identified on my PC when it's connected, so I don't think it's the case that its drives have been wiped.
Click to expand...
Click to collapse
So the PC is seeing the device but you have no screen activity....
Is there a chance that your display is not connected ?
I'm reaching here....but with all of the connections inside of the device....you may have missed something ?

gregsarg said:
So the PC is seeing the device but you have no screen activity....
Is there a chance that your display is not connected ?
I'm reaching here....but with all of the connections inside of the device....you may have missed something ?
Click to expand...
Click to collapse
The screen turn on fine when I first connect it and it starts charging, but I can't turn it on. I send to a repair shop and they diagnosed that the power button is not getting any juice, so I ordered a replacement for it, I just hope the issue on the cable and not on the connector in the MB.

Related

Fullbrick?

I got a Xperia S here from a friend, he says that the screen suddenly turned off when he was using it. But the notification bar was on!
So he gave me the phone, because I want to fix it.
If I plug in the charger, no reaction.
Soft-Reset - No Reaction.
Hard-Reset - No Reaction (No Vibrates)
Trying connect to fastboot mode / flash mode. No Success.
My last chance is to remove the battery for 5 min and then look if the battery will charge or not.
The bootloader is unlocked and there was OpenSEMC beta 2 installed.
Is this a Hardware bricked phone, or a software issue with empty battery?
GoldenRazz said:
I got a Xperia S here from a friend, he says that the screen suddenly turned off when he was using it. But the notification bar was on!
So he gave me the phone, because I want to fix it.
If I plug in the charger, no reaction.
Soft-Reset - No Reaction.
Hard-Reset - No Reaction (No Vibrates)
Trying connect to fastboot mode / flash mode. No Success.
My last chance is to remove the battery for 5 min and then look if the battery will charge or not.
The bootloader is unlocked and there was OpenSEMC beta 2 installed.
Is this a Hardware bricked phone, or a software issue with empty battery?
Click to expand...
Click to collapse
this sounds like a softbrick, there are lots of threads on fixing such issues, i seem to remember 1 problem was switching off auto lighting and bang the screen goes blank, holding the power and vol up/down for about 15 seconds makes a hard reboot 3 vibes, then plug in via usb and restart with flash tool running might work. there are lots of different help threads that will guide you through this. dont give up.
But Hardreset doesn't work. I already tried it.
Read this : http://forum.xda-developers.com/showthread.php?t=1849170
Thank but I read already this thread.
I can't remove the battery right now, so I asked you guys if this issue is a Software issue or Hardware issue.
If I can remove battery I will test everything I can and then I'll report.
GoldenRazz said:
Thank but I read already this thread.
I can't remove the battery right now, so I asked you guys if this issue is a Software issue or Hardware issue.
If I can remove battery I will test everything I can and then I'll report.
Click to expand...
Click to collapse
i think it's hardware issue. cause for it to be software issue it must at least show red led when plugged into the charger.
bring it to service center is a wise choice. but u can try different charger (with bigger amperage output is preferable), and what happen when u plugged it to PC? did the led color shows up?
If I connect to my PC nothing happens.
No Fastboot Mode no Flashmode possible.
I remove the battery the following days, cause I don't have a torx 6 to remove the screws. Must buy one.
Removed Battery and insert it back again. Now trying to charge but no reaction.
If you plug-in a Real charger(Not pc usb), what happen?
Sometimes when the battery is full empty, you have to keep it charges about 15-20 minytes without powering on
Sent from my LT26i using xda app-developers app
Put it in the real Charger, and charged 30 minutes.
But still no reaction. I guess it's a fullbricked Phone now.

[Q] s4 shuts down seconds after powering on

I left my perfectly fine i-9505 s4 to charge overnight to find out it did not respond to anything, holding down the power button or power+voldown+home did not result in any sound image or vibration.
Removing the battery and re-inserting it makes the s4 respond to the power button, but the phone shuts down seconds after powering on. This also happens when I try to enter recovery, download mode or insert the charger.
It even happens when I use my usb JIG, the downloading screen appears for a second, after that the screen blacks out again. Tried removing the SD / SIM cards.
The only way I can connect it to Odin for a second (at least as far as I know), is by:
1) removing battery,
2) inserting Jtag
3) inserting battery
4) remove JIG (very quickly)
5) insert USB to PC (very quickly)
Yay! Windows makes the "USB connection" sound, before making the "USB connection lost" sound a second later and the screen blacking out..
What could cause this? Is it my battery? Connector? Software (jamals 4.4v6, faux123, mj5 modem)?
Have you tried directly plugging it into the charger or your computer without the battery?
Sent from my SGH-M919 using XDA Premium 4 mobile app
Thanks for your reply.
Yes, I did try that, the screen does not turn on if I plug my charger / USB cable from PC into my S4 when the battery is removed.
What could cause shutdowns after 2 seconds from booting? I hope this is fixable!
It sounds like there is a physical defect in the device. If it was software related (this can be caused by a borked up ROM or Kernel) you wouldn't see the same behaivor in Download mode and that doesnt' use either the ROM or Kernel.
You could have something physically broken inside the unit that is causing an electrical short once something common to the system and download mode is activated, which would cause the reboot. That could be the USB port that both the system and Download mode will constantly poll the USB port looking for a connection, but only after a second or two. It won't look at the USB port immediately when teh GALAXY S4 splash screen pops up so that's why you get a second of it working. There are 100 other things internally that it could be too.
I'd say make sure the charing port is cleared of any debris. If that doesn't work, I'd say it's broken and needs to be repaired. Without knowing exactly what is causing the issue I wouldn't suggest trying to fix it because you'll cancel the warrenty by doign so and might not find the problem. It could even be a faulty memory chip on teh circuit board that wouldn't look broken to the eye.
Since you can use Download mode for more than a second, you obviously can't try to restore to stock, which is the prefered go to method to fix things like this.
joepsz said:
Thanks for your reply.
Yes, I did try that, the screen does not turn on if I plug my charger / USB cable from PC into my S4 when the battery is removed.
What could cause shutdowns after 2 seconds from booting? I hope this is fixable!
Click to expand...
Click to collapse
Sounds very much like a hardware malfunction. Without having the device on hand, I can be of no help, unfortunately. If it's under warranty, I suggest you try to get a replacement.
Thanks for the replies. You have convinced me that this is a hardware issue. I have no clue as to what might have caused this defect.
I will soon try a different battery, and if that fails I will contact Samsung.
Unfortunately though, my firmware is custom and this may void warranty, which would suck since the cause of the issue is probably not related to the software.
A day later, the problem appears to have solved itself. I'll keep you updated.
My S4 was working for some time, but the problem returned, the phone shuts down seconds after booting (normal boot / recovery / download mode / USB-Jig induced download mode..)
HOWEVER:
Sometimes, when I connect my S4 to a charger, it turns itself on (first displaying the charging icon) and then starts booting, showing the Google boot animation (since I'm running GPE). This animation keeps going for minutes, and then the phone shuts down again (black screen, does not respond to anything.
joepsz said:
My S4 was working for some time, but the problem returned, the phone shuts down seconds after booting (normal boot / recovery / download mode / USB-Jig induced download mode..)
HOWEVER:
Sometimes, when I connect my S4 to a charger, it turns itself on (first displaying the charging icon) and then starts booting, showing the Google boot animation (since I'm running GPE). This animation keeps going for minutes, and then the phone shuts down again (black screen, does not respond to anything.
Click to expand...
Click to collapse
You're just delaying the (possibly inevitable) death of your phone. Use your warranty while you still have it. At least I would in your situation.
joepsz said:
A day later, the problem appears to have solved itself. I'll keep you updated.
Click to expand...
Click to collapse
The symptoms that you have described are those of a bad power button. This happens quite often.
tronac said:
The symptoms that you have described are those of a bad power button. This happens quite often.
Click to expand...
Click to collapse
I think you are right! It would explain the inconsistency and the fact that my phone sometimes turned on by itself.
Thanks!
tronac said:
The symptoms that you have described are those of a bad power button. This happens quite often.
Click to expand...
Click to collapse
I had to send my S4 back to Samsung THREE TIMES before they realised it was a hardware error. The first two times, all I got was a factory reset.. Which of course, didn't help.
I'm pretty sure you were right, it was a bad power button.

My S4 mini won't turn on, doesn't vibrate, can't launch recovery or download

So a few hours back I picked up my phone, but it didn't respond. A few minutes earlier it worked fine, and now it just seems dead. I cannot launch recovery mode or download mode. The phone does not respond to me holding the power button or something, there is no vibration and no visuals on the screen. Removing the battery and plugging it back in does not work. Leaving it charge for a while does not work. (assuming that it even charges). When I plug in the phone into my PC via cable I hear a sound that something is connected, but it doesn't show up on 'My PC'.
What do I do?
The same happened to my sister! Nothing worked, probably the motherboard died. Used it at leaset for spare parts for my other s4 mini. Especially the LED panel is so precious, it's cost is like half the price of the phone.
TranceMusic2014 said:
The same happened to my sister! Nothing worked, probably the motherboard died. Used it at leaset for spare parts for my other s4 mini. Especially the LED panel is so precious, it's cost is like half the price of the phone.
Click to expand...
Click to collapse
Can the motherboard really die like that? One moment its fine, the next second dead?
jeekay said:
Can the motherboard really die like that? One moment its fine, the next second dead?
Click to expand...
Click to collapse
Yeah, likely. I ain't a geek or sth, but the same happened to my sister. Was looking for a solution for hours, but it's probably some random variation in voltage or sth that burns some part on it and then it dies. You don't have to crack the phone etc., it can happen randomly.
TranceMusic2014 said:
Yeah, likely. I ain't a geek or sth, but the same happened to my sister. Was looking for a solution for hours, but it's probably some random variation in voltage or sth that burns some part on it and then it dies. You don't have to crack the phone etc., it can happen randomly.
Click to expand...
Click to collapse
Wouldn't a broken motherboard make my PC unable to make a sound when it's connected? Also, when it's connected to the PC and i hold the power button for ~15 seconds, it disconnects. This would mean that the power button still functions
jeekay said:
Wouldn't a broken motherboard make my PC unable to make a sound when it's connected? Also, when it's connected to the PC and i hold the power button for ~15 seconds, it disconnects. This would mean that the power button still functions
Click to expand...
Click to collapse
Then it's deffinitely NOT completely broken. A dead MB would definitely NOT identify the phone in the PC.
Did u try entering Download mode & connecting to ODIN, trying to load FW again?
TranceMusic2014 said:
Then it's deffinitely NOT completely broken. A dead MB would definitely NOT identify the phone in the PC.
Did u try entering Download mode & connecting to ODIN, trying to load FW again?
Click to expand...
Click to collapse
I cannot enter any mode. Pressing volume up or down + home + power doesnt do anything. How do I connect to Odin, and whats an FW?
jeekay said:
I cannot enter any mode. Pressing volume up or down + home + power doesnt do anything. How do I connect to Odin, and whats an FW?
Click to expand...
Click to collapse
FW = Firm Ware i.e. software that is flashed onto chips. aka ROM.
But if you can't go to download mode you can't flash stock ROM again. So Yes sounds likely some component has failed or maybe just a bad solder joint, a short, etc) which is not allowing power up,( either way you need someone to fix hardware & install stock using jtag for you, probably not worth the cost on our old phones in most countries. but if you can buy a used phone with eg a damaged screen or other problem you may be able to get 1 working phone by swapping parts eg power board ...
The same happened to me last august... I posted here, but no one ever helped me https://forum.xda-developers.com/galaxy-s4-mini/help/weird-bricked-gt-i9195-stuck-black-t3619023 i just think that it's some kind of programmed obsolescence, my phone was 4 years old and it just shut off and never light up again after closing a simple call... F*** Sammy and their timers!
Just happened my nephews phone. Was intermittently responding to buttons and now not at all. PC detects it and shows as "HS-USB Diagnostics 9008" in Device Manager.
There are a couple of guides online for using applications on the PC to interact with the phone using this device ID, but it seems to be mainly focused on LG phones. Anyone know if there's anything that can be done for Samsung devices?
The exact thing happend to my S4, it suddenly turnd of while im using it, did anyone find a solution?

Model G3223 - Charging Issues and Black Screen/Flashing White Light at Boot

Hey everyone,
So, I got a new Xperia XA1 Ultra (G3223) through a trade running stock Android 7.0. Checked everything and initially it looked fine.
Over the last few days, things have been acting weird. Every time I start the device, it gives me a blank (black) screen with a blinking white notification light - it doesn't even show me the boot screen at times when it boots. Just yesterday, I got it to boot by pressing VOLUME UP + POWER after being in that state - but, that's not normal. Does anyone know why in the world my phone does that?
Furthermore, when using the Sony charger that came with the device, it takes over 6 hours to charge and doesn't even show the charging sign while charging. Could this be an Android 7.0 bug or is something seriously wrong with my phone? Only one time since I got it, did I get it to charge normal with the charging sign and everything; it actually charged quite rapidly at that point.
Any help would be appreciated with this, guys, because I'm at a loss. I do want to mention that the device doesn't seem to be recognized by the computer, so I'm not even sure that the cable is original.
vince.lupe said:
Furthermore, when using the Sony charger that came with the device, it takes over 6 hours to charge and doesn't even show the charging sign while charging. Could this be an Android 7.0 bug or is something seriously wrong with my phone? Only one time since I got it, did I get it to charge normal with the charging sign and everything; it actually charged quite rapidly at that point.
Any help would be appreciated with this, guys, because I'm at a loss. I do want to mention that the device doesn't seem to be recognized by the computer, so I'm not even sure that the cable is original.
Click to expand...
Click to collapse
Try a new cable and/or charger. (I found I had a bad charger once)
Since you had computer issues, I'd start with the cable. Also check the charging port on the phone for debris/damage.
avg2424 said:
Try a new cable and/or charger./QUOTE]
Okay, I'll do that - but, do you have any idea regarding the blank screen issue, my friend?
Click to expand...
Click to collapse
vince.lupe said:
Okay, I'll do that - but, do you have any idea regarding the blank screen issue, my friend?
Click to expand...
Click to collapse
How is your phone turning on? Power button or inserting the USB cable?
Only thing I can think of is perhaps a stuck volume key placing the phone into recovery or flash mode.
Try turning on the phone with no USB cable attached. Before you turn it on, press the volume keys a few times to make sure they aren't stuck and then power on.
avg2424 said:
How is your phone turning on? Power button or inserting the USB cable?
Only thing I can think of is perhaps a stuck volume key placing the phone into recovery or flash mode.
Try turning on the phone with no USB cable attached. Before you turn it on, press the volume keys a few times to make sure they aren't stuck and then power on.
Click to expand...
Click to collapse
The thing is that it's weird.... For one, sometimes when I use the touch reset/turn off button, it takes at least two minutes to reset, or it doesn't even reset. Then, when I turn the phone on while it's off, the phone sometimes enters into this weird state with the flashing white notification light. I never power on the phone via USB cable, so I don't know, really. Yesterday, I shut the phone off to test it, plugged the phone in to charge it, it wouldn't charge while off, but then hit power on, and then it wouldn't turn on, so I used VOLUME UP + POWER, and then it turned on just fine.
Hi
Happened also to be with my older Xperia J.
Backup your phone (cause you'll lose your data), connect it to a PC (or Mac) and install Xperia companion, then select "repair phone" or something similar (I know the written in Italian version ).
Wait and it will be all fine.
Regards
Faby:highfive:
vince.lupe said:
The thing is that it's weird.... For one, sometimes when I use the touch reset/turn off button, it takes at least two minutes to reset, or it doesn't even reset. Then, when I turn the phone on while it's off, the phone sometimes enters into this weird state with the flashing white notification light. I never power on the phone via USB cable, so I don't know, really. Yesterday, I shut the phone off to test it, plugged the phone in to charge it, it wouldn't charge while off, but then hit power on, and then it wouldn't turn on, so I used VOLUME UP + POWER, and then it turned on just fine.
Click to expand...
Click to collapse
faby GT said:
Hi
Happened also to be with my older Xperia J.
Backup your phone (cause you'll lose your data), connect it to a PC (or Mac) and install Xperia companion, then select "repair phone" or something similar (I know the written in Italian version ).
Wait and it will be all fine.
Regards
Faby:highfive:
Click to expand...
Click to collapse
Okay, let me see if I can get it to connect to the computer, and then I'll let you know if I have progress.
I have the same slow charging problem on my xperia xa1 ultra. you could solve it?

Question phone wont turn on, need help

i was playing a mobile game that has high graphics, when my phone started to showing network private dns not being found error message. also started having a bit of wifi issues, had to reboot to fix it
5min later screen freezes during gameplay and turns black. couldn't do anything. i had to reboot it, but the same thing kept happening over and over again for while. until the last reboot, above the poco logo boot-screen a thick static line showed up and instead of going into the homescreen it stayed black.
can't seem to charge it either, when i connect a usb i don't hear any sounds. what happened? why is this happening
P.S. battery was still high if this needs to be known info, was wired to my pc. also didn't do any updates either.
edit: there are times i hear the boot up jingle when pressing powerbutton, but thats it
edit 2: can connect with usb (hear jingle), but screen is still black
but can you reboot to recovery or bootloader, by holding the right buttons when rebooting. (recovery power + volume up. release power when screen on. bootloader same story but volume down).
The usb port and the display cable are really close to each other. maybe because you kept the usb plugged in while gaming, you created some sort of movement and partly disconnected the display cable.
maybe just maybe your screen going bad because over heat try to call your phone if you could hear the sound yep sounds like your get bad screen and need replacement
feel2death said:
maybe just maybe your screen going bad because over heat try to call your phone if you could hear the sound yep sounds like your get bad screen and need replacement
Click to expand...
Click to collapse
now it doesn't want to boot up anymore
blackgear said:
but can you reboot to recovery or bootloader, by holding the right buttons when rebooting. (recovery power + volume up. release power when screen on. bootloader same story but volume down).
The usb port and the display cable are really close to each other. maybe because you kept the usb plugged in while gaming, you created some sort of movement and partly disconnected the display cable.
Click to expand...
Click to collapse
now it doesn't want to boot up anymore, what does this mean?
testask123 said:
now it doesn't want to boot up anymore, what does this mean?
Click to expand...
Click to collapse
Means hardware issue - take it to service center obviously.
I'm almost 100% sure it isnot software
Rstment ^m^ said:
Means hardware issue - take it to service center obviously.
I'm almost 100% sure it isnot software
Click to expand...
Click to collapse
i heard that the f3 has overheating issues, is this true?
i still have my warranty, can i use it to fix this issue for free
testask123 said:
i heard that the f3 has overheating issues, is this true?
i still have my warranty, can i use it to fix this issue for free
Click to expand...
Click to collapse
It does - phone is garbage imo. Unless u lucked out and got unlocked version of GPU ( Search konabess 870 ) I'd probably sell it / swap it for some 865 device.
Something like mi 10t pro can do 20hours screen on time with right tweaks
First take it for repair - this is hardware issue that they need to fix under Warranty - then figure out what you wanna do with it
it happen to me when trying some pixel oriented roms. the phone itself can charge but the screen always dark, you might be able to feel slight warn on the back. yes its hardware and I change the whole motherboard freely on xiaomi service center
testask123 said:
i was playing a mobile game that has high graphics, when my phone started to showing network private dns not being found error message. also started having a bit of wifi issues, had to reboot to fix it
5min later screen freezes during gameplay and turns black. couldn't do anything. i had to reboot it, but the same thing kept happening over and over again for while. until the last reboot, above the poco logo boot-screen a thick static line showed up and instead of going into the homescreen it stayed black.
can't seem to charge it either, when i connect a usb i don't hear any sounds. what happened? why is this happening
P.S. battery was still high if this needs to be known info, was wired to my pc. also didn't do any updates either.
edit: there are times i hear the boot up jingle when pressing powerbutton, but thats it
edit 2: can connect with usb (hear jingle), but screen is still black
Click to expand...
Click to collapse
if it doesnt turn on anymore that could be becuz of overheating were you using performance mode? if you hear a sound and/or if you can go into recovery its likely the screen has been damaged or its the display port or ribbon
RDNRHM said:
if it doesnt turn on anymore that could be becuz of overheating were you using performance mode? if you hear a sound and/or if you can go into recovery its likely the screen has been damaged or its the display port or ribbon
Click to expand...
Click to collapse
well it doesn't turn on anymore, very rarely i feel it vibrate so i guess hardware issue?
i was playing on normal mode, didn't switch anything.
also if the motherboard is fried, does that mean my data is losted
testask123 said:
well it doesn't turn on anymore, very rarely i feel it vibrate so i guess hardware issue?
i was playing on normal mode, didn't switch anything.
also if the motherboard is fried, does that mean my data is losted
Click to expand...
Click to collapse
if you feel it vibrate then its probably the screen better take it to a repair shop if you have warranty but dont let them give you a new phone or you'll lose your data
tell them to keep your data
what if its hardware? is my data gone?
depends on the part of the phone if its the motherboard your data is likely to not be restored by the average repair shop
RDNRHM said:
depends on the part of the phone if its the motherboard your data is likely to not be restored by the average repair shop
Click to expand...
Click to collapse
its going to be send to a xiaomi repair center according to the seller since i have warranty, are they going to save my data? are they known to do that?

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