Screen gets pixelated and phone crashes. What might be wrong? - OnePlus 3 Questions & Answers

I have a OP3 for 2 years. It is running stock OxygenOS 5.0.6 with f2fs partitions. For the last year, the screen gets pixelated and the phone hangs and switches off. It can be restarted almost immediately. This usually happens randomly and is accompanied by a loud beep sound when it happens while watching videos.
I have noticed that the top right edge of the screen is popping slightly (barely noticeable like 2mm from its normal position) out from the frame.
I have tried resetting the phone several times to no avail.
This crash is happening several times a day now instead of once a week like earlier.
Is there something wrong with the display or logic board or some loose connector? Wanted to know if anybody has a fix for this.

bharganwar said:
I have a OP3 for 2 years. It is running stock OxygenOS 5.0.6 with f2fs partitions. For the last year, the screen gets pixelated and the phone hangs and switches off. It can be restarted almost immediately. This usually happens randomly and is accompanied by a loud beep sound when it happens while watching videos.
I have noticed that the top right edge of the screen is popping slightly (barely noticeable like 2mm from its normal position) out from the frame.
I have tried resetting the phone several times to no avail.
This crash is happening several times a day now instead of once a week like earlier.
Is there something wrong with the display or logic board or some loose connector? Wanted to know if anybody has a fix for this.
Click to expand...
Click to collapse
That happened to me and it was a faulty mother board. It took me to send it to repair twice as their standard test showed everything was ok and they never tested it with use only connected to program and ran tests.

I hand the same color pixels after the last update 5.0.6, few times but differnet scenario - the phone was entering deep sleep and shuting down (usualy when charging), I got this pixels few times on black screen - when trying to "wake it up".
What solved it for me - I disabled "advanced battery optimisation" from the battery menue -since then it is stable.
Not sure it will help you - but you can try it.
Good luck!

Related

Green pixels, freeze and battery drain. Anyone else?

I did not have that problem for a long time, it only recently happened. In the morning the device 'froze' for the first time and did not react to any input without the screen turning on.
I took out the battery to restart and everything seemed fine. But later on it happened while I was using the device, certain pixels moved out of place (like a green pixel distortion) and the device froze. Screen turned off soon after. Taking out the battery was the only option.
Now, this is either battery or some other hardware flaw. After restart the battery had been hit with a 20% drop.
Might the device act up by some charging problems? When I am charging the device, I can feel the electric 'buzz' from the docking connectors (the three golden circles).
Also, when it is not charging, I cannot detect it myself, but if I take a strand of hair, the end of it 'sticks' lightly to the screen (and to the docking connector) if I put it close there. I fear like there's some manufacturing flaw there that broke loose.
The device has not dropped once, nor has had any other physical damage happen to it.
Has anyone else had the same symptoms happen?
Sounds like you've hit the same (or similar) issue to others (including me)
Sleep of Death
http://forum.xda-developers.com/showthread.php?t=1360880
I found this issue (or one very much like it) at code.google.com here:
http://code.google.com/p/android/issues/detail?id=22748
jss42 said:
Sounds like you've hit the same (or similar) issue to others (including me)
Sleep of Death
http://forum.xda-developers.com/showthread.php?t=1360880
Click to expand...
Click to collapse
Thank you. I thought it was different from Sleep of Death since the initial symptoms were different from weeks ago when I read that thread, but now reading it this seems correct. This thread can be merged or removed, I'll post in the other thread. Thanks again!
I've had that too, couple days ago using Facebook everything just froze. The keyboard went all buggy and green pixels everywhere. The back of the phone started to warm up phone wouldn't respond in any way.
Tried everything I could try, only option was to pull the battery, once that happened phone wouldn't turn back on!
I gave the phone 5 mins to rest before putting battery back in then it turned on.
My heart was pounding I thought my phone had died!
Thankfully it hasn't happened since
Sent from my Galaxy Nexus using xda premium
It's happened to me multiple times. Less since I turned off the EQ in the Music app, but it's still happening.
Once it happened with the device just sitting there with Tapatalk displaying a list of posts. I wasn't even interacting with it.
I think it's a OS or driver problem and will be fixed in an OTA.
happened to me once, although when it happened I was already pretty low on battery, about 20% left, maybe less.
I was in a settings menu for some app, I can't remember which. But I had the keyboard up, and the green pixels hit, froze, unfroze, green pixels again, froze, and then shut off.
it would not turn on via the power button, so I quickly pulled the batt and put it back after 30 secs or so and powered it up. Batt did not drop any lower than it was, and it worked fine. Plugged it in, recharged overnight, and has been fine ever since.
I'm running 4.0.1 and I don't have anything but apps made by Google on the phone at the moment.
never rooted or unlocked bootloader.
Hopefully 4.0.2 or 4.0.3 fixes this
i realize now that there's no support for 720P AC3 .MKV files on the Nexus yet, but every time i tried the phone would lock up and i'd have to do a battery pull. other then that, i notice if i have Google Music running and attempt to do something else(multi-task) the phone will also lock up.. but then it will reboot on it's own. i also get lag regularly switching views/menus or going from portait/landscape. additionally, the browser(regardless of which one i use) will occasionally just freeze & close by itself.. usually if i try to do a secure login on a site. i will also sometimes get FC's(have seen them for launcher pro & android keyboard)

weird reboots lately - blue screen

nothing exactly meaningful, just wanted to mention in case other people had similar experience.
well also it may have implications after the next OTA / post-root-if-that-happens
for reference: to be safe, for a while now I have had both of the known IPs blocked on my router.
- maybe a week ago, tried to scroll into Home->Recent and got a solid blue screen for 5-10 seconds. didn't touch the device, it auto-reboots, then everything ok. version number unchanged still etc_02.etc like we all have.
- few days after that, Prime TV was playing and kept playing fine, but usb went sideways. reconnecting usb, power looked ok but still nothing. tv app kept playing 100% fine just no HID. stupidly did not try the remote. recycled power, and got stuck at (white-logo)amazon screen. power-off, wait a while, tried a few more times and always stuck at (white-logo)amazon screen.
-- removed the 2 blocked URLs from my router and booted, everything back to normal. (version number still same etc_02.etc)
wasn't even going to bring all of this up, who knows I may have a flaky KFTV, but then
- today got the solid blue screen again trying to scroll Home->Recent*. as before, box eventually rebooted itself, without having to do anything, and everything normal again. (and this with both IPs still re-unblocked)
if nothing else reminded me to re-block both URLs lol. but it is a very small and random sample size so far.
semi-weird: the first blue screen, and the usb breakage, both very hot days here, it almost could have been temp-related (but box did not feel warmer than usual) - but then blue screen today is bad weather / cold here, so yeah probably not.
*since it happened same way both times, could easily just be some bug about Recent, or in the KFTV Launcher
tarvoke said:
nothing exactly meaningful, just wanted to mention in case other people had similar experience.
well also it may have implications after the next OTA / post-root-if-that-happens
for reference: to be safe, for a while now I have had both of the known IPs blocked on my router.
- maybe a week ago, tried to scroll into Home->Recent and got a solid blue screen for 5-10 seconds. didn't touch the device, it auto-reboots, then everything ok. version number unchanged still etc_02.etc like we all have.
- few days after that, Prime TV was playing and kept playing fine, but usb went sideways. reconnecting usb, power looked ok but still nothing. tv app kept playing 100% fine just no HID. stupidly did not try the remote. recycled power, and got stuck at (white-logo)amazon screen. power-off, wait a while, tried a few more times and always stuck at (white-logo)amazon screen.
-- removed the 2 blocked URLs from my router and booted, everything back to normal. (version number still same etc_02.etc)
wasn't even going to bring all of this up, who knows I may have a flaky KFTV, but then
- today got the solid blue screen again trying to scroll Home->Recent*. as before, box eventually rebooted itself, without having to do anything, and everything normal again. (and this with both IPs still re-unblocked)
if nothing else reminded me to re-block both URLs lol. but it is a very small and random sample size so far.
semi-weird: the first blue screen, and the usb breakage, both very hot days here, it almost could have been temp-related (but box did not feel warmer than usual) - but then blue screen today is bad weather / cold here, so yeah probably not.
*since it happened same way both times, could easily just be some bug about Recent, or in the KFTV Launcher
Click to expand...
Click to collapse
This started to happen to me about a week ago did you ever get it sorted out.

Stock Tab 3 - Screen Flickers

I just recently got a T217S from Sprint, had it about 2 weeks, running all stock, 4.42 Android. Ran fine the first week, then I noticed that the screen would start to flicker. Doesn't change colors, just flickers. Playing with the brightness can sometimes cause it to stop temporarily, but it starts again almost immediately. The level of brightness doesn't make a difference, neither does any applications I'm running. I've rebooted it into safe mode and without even touching it, it started flickering less than 30 seconds after booting. I've google the heck out of this and it doesn't seem to be a hardware issue, but an Android problem. I would like to avoid a factor reset if I can, especially until I get solid proof that it would FIX the problem. So far, no one can even tell me WHY it's doing it.
HELP???

[Q] Phone stuck in screensaver mode

Hi!
I brought my Xperia Play phone USED two years ago and I've never had any problems with it.
However, recently, the phone has started to freeze itself in "screensaver" mode (Where the screen goes black after 15 seconds and locks the phone), but the screen won't light up no matter which button I press. I've had to restart the phone every time this happens.
It's been behaving strange at start up as well, as it sometimes take 20 minutes just for it to turn on, while on other occasions, it won't turn on at all!
Is this problem caused by the battery, or is it the hardware?
Is it with stock firmware?
Vortelf said:
Is it with stock firmware?
Click to expand...
Click to collapse
Yes.
I've never modded it or installed custom firmware/apps.
Have you tried factory resetting it?
Vortelf said:
Have you tried factory resetting it?
Click to expand...
Click to collapse
Yes, but it didn't fix it. The problem still occurs.
tldr: Black screen, no display, everything works "under" (I can answer the phone etc). Not a flex cable problem because occurs randomly, regardless of the slider being open or closed. The problem also occurs during boot up, so rather not a software problem.
I think I have something similiar. Everything was fine until a few days ago the screen didn't want to unlock..or at least I thought it was that.
Basically the phone sometimes works OK but sometimes if I turn off (lock) the screen, it won't go back. To be precise, the phone works and if someone calls me I can pick it up moving the finger where the slider should be, it's just the display doesn't turn on. Same goes for booting, bootloader logo etc, so IMO it's not a software problem.
Strange thing is that it just randomly pops back, sometimes when I move the gamepad slider, sometimes when I put in a jack cable or if I hard reset the phone (remove battery). I've had problems with the flex cable in the past and this time I know that it's not it (no difference if I open/close the slider).
My guess would be some power supply or LCD driver IC issues, because the screen stops working almost everytime if I put the phone into the dock. Moreover, if the screen doesn't work, the orange charging LED is not working (green and blue are OK). The moment the screen starts working, the orange charging LED starts working too.
it's very strange but I'm used to electronics doing strange stuff. Just wondering if I should give a try disassembling the phone and trying to fix it or just buy a new one or something?
I might add that I have bought a new battery ~3 months ago, but it's been working fine to this point. I have tried if the same problem occurs with the old/original battery and it's the same.
well, any ideas?
edit: This video shows something very similiar (except the backlight): https://www.youtube.com/watch?v=m4p0-kv1cxA
Same problem. And I guess this guy has it too.
http://forum.xda-developers.com/xperia-play/help/problem-flex-cable-brightness-t2803991
Any help?

D850 Screen unresponsive randomly HELP!....please?

Hello everyone, I just recently got a G3 and it was working fine for the 1st 2 days, no issues. I was sending a text to a friend earlier today and after it sent, it completely froze. After doing a soft reset it took forever to boot up. Once it booted up, it seemed to be fine. about an hour of operation, the screen looked as if it was freezing because it wasn't recognizing any of my touches. i decide to flip the phone sideways to see if it was actually frozen but it changed to landscape just fine. Sometimes it comes back to life then goes off again shortly after, and other times, i have to soft reset. I've tried the following to no avail.
Took the phone apart and cleaned both connectors.
Re-flashing the rom.
Trying 4 other roms.
Returned to lollipop stock.
I can't figure this out for the life to me and worked my ass of to be able to buy this phone. Any help would be appreciated as I can't afford to spend any more money on it!
I also have this issue, it's been ongoing for a few weeks. There will be short periods where it can work just fine, then it just freezes up and does not register any inputs. The content on the screen continues to run as if nothing happened (videos and games keep playing). Turning the screen off, waiting a couple minutes, then turning it on can sometimes give me another minute of use until it freezes up again. Also of note, when the screen is unresponsive and I press the power, it will dim to very low levels for a few seconds before going fully black. When the screen is being responsive and I press the power, it goes straight to black, as is normal and expected. From my testing, I've concluded:
1. This issue is not app dependent. It can occur at any time, and is not caused by alarms or overlays, such as blue light filters.
2. The issue is not from the specific battery I use. I've switched out between multiple batteries and used different chargers, none seem to affect the frequency of freezes.
3. Temperature may have something to do with this. When waking the phone after it's been sitting out in the cold, there seems to be a higher likelihood that it will be unresponsive. This is not always the case, which makes concluding that the issue is hardware related difficult, but some correlation seems to exist.
4. This issue started occurring shortly before I began having the popular "SIM Card Removed" issue, which I've yet to resolve (though can sometimes get the SIM card to work)
I am running stock 6.0 D85030p AT&T. I will post here again if I figure something out, but I have been trying for weeks without much success.

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