Is anyone else having issues recently with their pixel 2XL being able to detect their face against it on a call.
Sometimes I'll be on a call and feel my phone vibrate and when I peek at the screen, I can see the screen is on and it's on a random page like my alarm settings, because my cheek pushed against a button on the home screen for example.
Also, when pulling the unit away from my face sometimes the unit doesn't light back up and i have to push the physical on button to get it to turn on.
Or even worse this week, I've noticed that after my phone doesn't light back up when I pull it away from my face and I try to turn it back on with the on button, it doesn't work... the screen never turns back on, I have to double push the button to get the camera to pop up and then dismiss it to get back to the home screen.
It's getting pretty frustrating. Has anyone had this issue? Anything I can look into to fix this?
I`ve been having this random issues with the proximity sensor and my phone not able to charge with the stock charger.
The proximity sensor is right by the ear piece so if you have your ear touching first it should, in theory, turn off the screen before your cheek touches the screen. Personally, I don't have my cheek touching at all while on a call but I have a slim face.
Sent from my Pixel 2 XL using Tapatalk
Download a sensor test app and check for proximity sensor. I had a similar issue some time back. Reboot fixed it for me.
Related
Using Desire for months and everything prefect except one thing. Sometimes I need to press the button on the screen after some system message which need to be heard first. When I put the screen on my ear then its off. I can use the headphone sometimes but not always. I believe its because of the sensing function but cant find the place to turn it off. Could anyone who can tell me how to keep screen on when answering the call? Thanks in advance.
The screen goes off due to the proximity sensor, but it should be back on again when you take the phone away from your ear.
This definitely works for me, though I can imagine that if you have your hand close to the proximity sensor it could cause problems.
Regards,
Dave
I tried again and notice that, sometimes the screen can come back but after long time waiting, but in most case it cant. I am not sure the position where the sensor located. I am using the zagg invisible shield screen cover and not sure if that caused the error of the sensor. Anyhow, is here a place to turn this face sensing function off?
PS, after I cleaned the screen cover then it seems get better response time to show the screen after move the phone away from my face. But still not rapidly as normal phone with keyboard and influence the using experience. So if there was a option to turn this face sensing feature off then it could be better.
I found this link where some one who had the same issue found it was related to their Zagg protector, but on the same thread there are others who have had no such problems.
The proximity sensor is in the top left of the screen, within the black border. circles - see here.
Regards,
Dave
Noticed recently that When a phone call is in progress, the screen will go black no matter what and to get it to come back i have to manual hit the top power button.
I first noticed it with energy rom. When autobacklight was enabled, their was no getting back to screen at all. Disabling autobacklight at least allowed me to get the screen back after clicking the power button.
I switched to core cell rom and noticed the same issue, however, i can manually turn the screen on again even if autobacklight is enabled.
I have no further problems with the proximity sensor, just this one.
Is their perhaps some sort of proximity app that i could use to diagnose whether this is a hardware problem or software problem?
Ok, I had a similar issue, where the phone screen would turn off as soon as the "send" button was pressed, and the only way to turn it back on was either hanging up, or waiting till it felt like coming back on.
My proximity sensor was stuck "on". I could see the sensor status in the registry (don't remember offhand the reg entry, but it's a live reading of the sensor, 1 or 0). I installed "Proximity Sensor for Screen Off v0.2" from http://forum.xda-developers.com/showthread.php?t=624206
That was a mistake on my part, though... then the screen wouldn't come back on! It took some real finagling to get the screen on.
To fix it (temporary? permanent? dunno...) I waved a small neodymium magnet over the sensor (near the ear speaker). I have no clue why that worked. I don't know why it stopped. I *definitely* don't know if that's the issue you are having. But it's worth a shot
I've never had this issue after many different iterations of the Energy ROM.
Do you run Task29 when you flash ROMs?
Yeah i always task29. I don't believe it is the rom since i have tried another rom and the problem persisted. I tried the magnet idea but it didn't work. It was a refrigerator magnet though so i didn't expect it to. Anything else that requires the prox. sensor to work, has no problems and that is why this is weird to me.
I have a slight issue with my GSM GN.
The problem happens only when I am on a call ( sending or receiving).
When I am on a call if I am requested to , let's say, "press 1"
I bring up the pad to press 1 and before I can press 1 the screen becomes black, comes back to normal and goes back to black before I had a chance to press 1 again.
And it becomes a missed call.
I also noticed, again when I am on the dialer, during the call if I put the phone to my ear the screen again turns black until I get it away from my ear.
If during this call I put the phone on my desk the screen turns dark.
Back to normal screen when I lift it from the desk.
I would appreciate any input to help me understand this weird behavior.
I believe it is the proximity sensor that determines when to turn the screen on/off during calls.
WiredPirate said:
I believe it is the proximity sensor that determines when to turn the screen on/off during calls.
Click to expand...
Click to collapse
What would be the course of action in this case?
Does somebody has a solution in mind?:fingers-crossed:
Usually proximity sensors help save battery life when making a call turning the screen of assuming that you have your phone close to your ear. But if you want to disable the sensor figure out a way to block the receptor of the sensor, as it is confirmed of two parts. The emitter and the receiver. If the receiver doesn't get a reflection of the emitter then
The screen won't go off. Hope I explained myself
Sent from my Galaxy Nexus using xda app-developers app
Note 2 Verizon Rooted. Two weeks ago my phone started this. When ever I make a phone call, the screen cuts off. The problem is it wont come back on until the call has ended. Now if i reach someone this isnt a huge issue, but if I have to deal with an automated system, or get someones voice mail i Have to do a battery pull. Does anyone know what is going on? Please help.
Try to clear data of phone app.
Sent from my GT-N7100 using xda app-developers app
Same Problem
I had the same problem, I found it was the cover I had on my phone that prevented the phone to go back on during a call.
This is a problem related to the proximity sensor. It's something very hard to clean so I just disabled turn off screen during calls option. Just go to your dialer press menu button then click call settings you should see turn of screen calls option, disable it.
Your cheek probably touch to screen and press random buttons when you're on the phone so remember to turn off your screen by on off button so you dont touch buttons with your cheek.
Hope that solves your problem
edit: I found that sometimes blowing through the speaker makes proximity sensor work correctly for a while. It's not a practical solution though.
Equal1zer said:
This is a problem related to the proximity sensor. It's something very hard to clean so I just disabled turn off screen during calls option. Just go to your dialer press menu button then click call settings you should see turn of screen calls option, disable it.
Your cheek probably touch to screen and press random buttons when you're on the phone so remember to turn off your screen by on off button so you dont touch buttons with your cheek.
Hope that solves your problem
edit: I found that sometimes blowing through the speaker makes proximity sensor work correctly for a while. It's not a practical solution though.
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Click to collapse
Thanks for the information everyone! I busted the screen a few months ago and assume that's whats causing it. I just didn't think that was it because it hadn't been a problem until well after I busted it. Ill disable this option and that will take care of it for my needs.
When I make or receive calls the screen turns black and the touchscreen is disabled. I assume this is to avoid accidental keypresses with my ear or something, but my phone doesn't leave this mode until call ends.. I assume it would switch on screen/touch when leveled horizontally, but it doesn't.
I cannot end the call or do anything while the screen is disabled.
The only thing that works sometimes is to double press power button to turn on camera (thus enabling screen/touch), but it is no reliable method.
Sometimes, if I call a person not taking the call, without mailbox or automatic termination of connection, I have to reboot to phone to end this.
Any idea what I can do? Can this supposedly helpful behavior be switched off or fixed?
I am on Android stock 8.1.0 (OPM6.171019.030.H1, Aug 2018), rooted with most recent Magisk.
This bug is driving me nuts, so Thank You for any ideas or help!
Is there anything blocking the proximity sensor (below the right of the speaker)?
nowster said:
Is there anything blocking the proximity sensor (below the right of the speaker)?
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Click to collapse
Not that I know of. All is as normal as can be.
But right now, it seems the "trick" with the camera double click works more reliably (>50%) than before. Whatever reason..
If you've had the phone apart recently ... check proximity sensor. There's a little rubber piece tends to fall out.
Did You applied a screen protector recently? I had the same issue because of screen protector was covering the proximity sensor