Now, I know...the M9 has ALWAYS had a reputation for being bad on batteries.
I also know, that Facebook and Messenger are two nasty apps that eat batteries alive.
Saying all of that up front, the battery life on my M9 has very suddenly become VERY bad (even with Facebook and Messenger not installed). I thought it might have been a battery calibration issue, but trying a calibration program out seems to yield no improvement (even in the accuracy of the battery indicator).
So, now, if I'm lucky, I'll get about 2.5hrs of battery life even if the phone is in airplane mode indoors. My battery will get to about 65% and then the phone will shut off. When I try to start the phone, I'll get a 0% indicator sometimes, but after plugging it into the charger, I'll then see about 65% battery instantly.
Is there anything I can do or should I throw in the towel and upgrade to an HTC 10? Things are to the point I can't use the thing when its plugged into the charger!
I was using the last nightly build of CM on the thing for months before it got THIS bad. I thought maybe keeping it plugged into the charger too much was the problem, but wiping the dalvik cache after fully charging might help too... no change. I tired flashing Lineage and the battery life is the roughly the same.
Should I try flashing back to stock or try a firmware upgrade or somekind? I honestly have no clue what to do with this thing.
I honestly believe it's a hardware issue. I've tried most anything and I'm there too! I was just going to buy a lightly used m9, flash my current ROM onto it, and wait for the Pixel 2 (the HTC is looking like a disappointment).
My brother​ had a similar issue with his M8. Sprint refused to acknowledge any kind of hardware issue and insisted that he must have too many apps running, even after a factory reset. He eventually switched to an HTC 10.
I currently have my HTC 10 in for warranty so I have to us my M9 in the meantime. I tried upgrading to a nougat rom only to get terrible battery life. I switched to the santod stock debloated marshmallow and it lasts the day and a couple of hours. I read on the thread that there are no nougat radios for the M9 which causes the battery drain.
I figured it out. It was the battery all along. Replaced the battery, and the phone is getting the best battery life it has ever gotten.
TheXev said:
I figured it out. It was the battery all along. Replaced the battery, and the phone is getting the best battery life it has ever gotten.
Click to expand...
Click to collapse
Did you replace it yourself? Was it that hard? My battery will randomly die at 23% sometimes. Debating on replacing it. Can't afford a pixel at the moment.
Flyhalf205 said:
Did you replace it yourself? Was it that hard? My battery will randomly die at 23% sometimes. Debating on replacing it. Can't afford a pixel at the moment.
Click to expand...
Click to collapse
Yes, I replaced it myself, and your situation sounds VERY similar to mine. It was one of the trickiest operations I have ever done on a phone by far, but the M9 has a few things that make it much easier to do then the M8 for sure (I was dreading having to replace a USB port on my old M8). I replaced the USB port for my M9 while I was in there and also did the thermal mod to help cool the CPU down. I have a very steady hand and some experience doing these types of things, but am by no means a professional.
I talk about my experiences doing all three of these operations here: https://forum.xda-developers.com/showpost.php?p=72235621&postcount=49
Only additional note I have is, that the Amazon seller I bought my battery from is now out of stock. A friend of mine who just bought a M9 is ordering a new battery for his, so I can update you with that experience soon. As some people seem to be getting old batteries or batteries that aren't holding a charge even from the vendor I bought mine from. I almost wonder if some scumbags are returning batteries to Amazon saying they didn't use them, but are actually sending back their old batteries!
I did notice while looking for new battery replacements on Amazon the other night, that there does appear to be generic non-OEM replacement options on the market now, where I did not find those at the time I did my replacement. My friend is getting his battery off ebay from a Hong Kong seller, so it will likely be a few weeks before we have it in hand.
I also used this video on youtube as reference: https://www.youtube.com/watch?v=WYm-2dUW03M I stopped and did the USB board replacement before most of the steps (that is actually quite easy to do by itself). You can watch it to get a REALLY good idea of what you'll have to deal with. I had the Verizon version of the M9 to deal with, so I only had one antenna wire instead of two (most be a different antenna in the VZW version of the phone), and getting the CNC connections back together was harder then ANY of the ribbon cables shown. I had to remove my contact lenses and look at the motherboard really close to see it clearly.
@TheXev Thanks for all of the info. I heard that conducting the battery swap was notoriously tricky. I ended up just buying a m9 for cheap and porting everything over to it... when this battery inevitable dies in 6 months I may give the self-replacement a go (or move on to a Pixel or something).
Exokan said:
@TheXev Thanks for all of the info. I heard that conducting the battery swap was notoriously tricky. I ended up just buying a m9 for cheap and porting everything over to it... when this battery inevitable dies in 6 months I may give the self-replacement a go (or move on to a Pixel or something).
Click to expand...
Click to collapse
Just finished replacing my battery this morning. Took me about 45 minutes. I followed this video here https://www.youtube.com/watch?v=HDvBvrWN73s&t=180s .... I just hope this will delay me buying a pixel. Expensive!
Bought this one here. I doubt it is OEM but we will see how battery life last on this. http://www.ebay.com/itm/Original-OE...e=STRK:MEBIDX:IT&_trksid=p2060353.m2749.l2649
Thanks @TheXev
Aganar said:
My brother​ had a similar issue with his M8. Sprint refused to acknowledge any kind of hardware issue and insisted that he must have too many apps running, even after a factory reset. He eventually switched to an HTC 10.
Click to expand...
Click to collapse
Flyhalf205 said:
Just finished replacing my battery this morning. Took me about 45 minutes. I followed this video here https://www.youtube.com/watch?v=HDvBvrWN73s&t=180s .... I just hope this will delay me buying a pixel. Expensive!
Bought this one here. I doubt it is OEM but we will see how battery life last on this. http://www.ebay.com/itm/Original-OE...e=STRK:MEBIDX:IT&_trksid=p2060353.m2749.l2649
Thanks @TheXev
Click to expand...
Click to collapse
Glad it worked out for ya.. but on a stranger note... WTF IS UP WITH THAT VIDEO!? lol its EXACTLY the same as mine, only with a different logo, the font was changed from blue to red.... and the music is different but it is otherwise EXACTLY THE SAME. lol
I'm switching tabs between these videos at different parts, and its just changing colors... I think your video is from the original author, I'm going to let him know about this other channel ripping off their work.
My phone has same battery behavior.
Anyone in Los Angeles area want to swap out my battery for me???
Any reputable phone service places anyone can recommend?
I really don't think I should try to do this myself.
Heey everyone,
My phone has some serious problems. I'm talking about percentage not showing correctly, because of that the phone will go off at random. As the percentage that is shown (for example 43%) is actually a lot less (it's actually 0%). And when I try to turn it on, the phone must be charging, otherwise the chance of data getting deleted is almost 100% (I think around 85%). And with the data deletion problem comes the storage problem, because the data is probably still on there but not accessible by android or something and therefore my phone can't install updates now(the apps are all stock) even though they were on there the moment the phone shut off.
I hope you guys still understand the situation, but now my actual question
Because these problems are all the cause of a faulty battery, I want to replace the battery with a new one.
I couldn't find replacements for our butterfly 3 phone, but there are ones for the M8, M9 and M9+.
These batteries look very similar and I actually think they are the exact same size and they do have the same connector.
Since so many things are similar between the M9/M9+ and our Butterfly 3, I thought those batteries also fit our phone.
But since taking the phone apart is not easy and of course risky, I would like to ask if anyone here has taken apart a HTC (HTV31) Butterfly 3 before.
If so, could that someone please tell me how this phone can be disassembled and maybe even tell me what the size and the connector of the battery are.
I could of course just buy a new phone, but this phone is the only one on the market(!!!) that fits all my needs. And replacing the battery is cheaper than buying a new one. As I got lucky somehow that I didn't have to pay any taxes or anything when I bought it around 1.5 years ago. And the prices on ebay are definitely higher than back then.
If any of you has some other ideas to solve my problem or has a better phone with almost the same specs, then place say so
PS. If it's possible to use the battery of the M9, then I will try to put a larger capacity battery in it, as this capacity is a bit low.
you can go to taobao.com, look for the battery.
A chinese disassemble tutorial: tieba.baidu.com/p/4918349216
franspear said:
you can go to taobao.com, look for the battery.
A chinese disassemble tutorial: tieba.baidu.com/p/4918349216
Click to expand...
Click to collapse
Thank you!
The website with the tutorial doesn't load unfortunately, but as I almost bought the battery for the M9, I am happy I now know they aren't the same.
Thanks again.
EDIT: Turns out that the images don't load. Do the images load for someone here? Would very much appreciate it if someone could upload the images somewhere.
I have the exact same problem with my htc butterfly 3
I am looking for a fix of the exact same problems for a long time. Havent found one. If u found a fix plz do let me know
hi!
last week i have been suffering an awful battery performance. it goes from full to dead in about six hours, regardless of use.
I though that it may be a firmware, or app, problem. but today I realize that the device is bended in its top section.
so.. connecting the dots,, now i am afraid that the lithium in the battery is reacting in a bad way due to overcharging, or something like that, and that it caused the battery to swollen and then bended the phone.
what do you think? should i get a new battery asap?
thanks!
Yeah, that might be a puffy lipo. Can you take a picture of the bending?
If it is the battery you'll definitely want to replace it asap else you'll risk it rupturing which can lead to fires, explosions, etc.
^ What he said. If it is the battery, don't hesitate, that can be dangerous!
I had the exact same issue, sent my phone to HTC and they replaced the battery. I always use to have it on charge lol just got it back yesterday.
got it! i have ordered the new battery and will be changing it shortly
thanks !!
xxopiumxx said:
got it! i have ordered the new battery and will be changing it shortly
thanks !!
Click to expand...
Click to collapse
Be very careful taking this phone apart, its very, very difficult. Theres ALOT of parts. I recommend watching this video. https://youtu.be/T5uLJJnEHMk this video has the best method and safest for the phone.
Since the battery situation has reached a point of no return (under 1.5 hours of SOT, random restarts and bootloops under 50%) and since I won't have the opportunity to get a new device for the next year, I would really appreciate it if someone could share his/her experience with battery replacement via the official HTC service.
I can send my device to either UK or DE service points, so any specific experience with those would be ideal. Furthermore, I would really love to know if someone had any issues with sending their devices with an unlocked bootloader, or received them damaged or scratched, as this is the reason why I am still reluctant of sending my device (I have read some horror stories of devices returning scratched or with damaged screens).
Any help would be highly appreciated.
billgs said:
Since the battery situation has reached a point of no return (under 1.5 hours of SOT, random restarts and bootloops under 50%) and since I won't have the opportunity to get a new device for the next year, I would really appreciate it if someone could share his/her experience with battery replacement via the official HTC service.
I can send my device to either UK or DE service points, so any specific experience with those would be ideal. Furthermore, I would really love to know if someone had any issues with sending their devices with an unlocked bootloader, or received them damaged or scratched, as this is the reason why I am still reluctant of sending my device (I have read some horror stories of devices returning scratched or with damaged screens).
Any help would be highly appreciated.
Click to expand...
Click to collapse
+1
I would much appreciate the same info except that I'm in the US. Same exact battery difficulties. I've already bought a new device but I would love to keep this one operational as a backup if the battery can be replaced without ruining the device. All the DIY videos I've watched look like a nightmare.
Not in EU/US, so my experience might be different from yours (YMMV disclaimer)
Got my 10 in for battery replacement (last week of warranty left), and just got it back.
Don't try to replace the battery yourself, to be honest.
I send my phone in for only a battery exchange, and it came back with a new battery, and a new screen.
It's very likely to damage the ribbon cable while putting the phone back.
What I see from some other forums is, basically if you've had software mod, they won't warrant mainboard damage.
Haven't heard anyone had a damaged phone back from official repair though.
It costs around $40-50 for a battery exchange out of warranty IIRC.
jerry855202 said:
Not in EU/US, so my experience might be different from yours (YMMV disclaimer)
Got my 10 in for battery replacement (last week of warranty left), and just got it back.
Don't try to replace the battery yourself, to be honest.
I send my phone in for only a battery exchange, and it came back with a new battery, and a new screen.
It's very likely to damage the ribbon cable while putting the phone back.
What I see from some other forums is, basically if you've had software mod, they won't warrant mainboard damage.
Haven't heard anyone had a damaged phone back from official repair though.
It costs around $40-50 for a battery exchange out of warranty IIRC.
Click to expand...
Click to collapse
Who did the battery replacement? In the US HTC won't replace the battery anymore. I contacted them last week and was told they no longer do it. I'm looking into third party solutions now.
bacon612 said:
Who did the battery replacement? In the US HTC won't replace the battery anymore. I contacted them last week and was told they no longer do it. I'm looking into third party solutions now.
Click to expand...
Click to collapse
Official HTC repairment center in Taiwan. However in my case my phone is still barely in warranty (a week or less). They covered all cost within warranty. Heard an out of warranty battery exchange is around $40-50.
Also, it seems that they also repair foreign htc phones, although at a additional cost of $35, plus whatever the replacement part costs.
If you're really desperate about your battery and don't want to risk it, maybe pay extra? Just sayin' , and not endorsing anything.
Maybe there's some 3rd party that will exchange 10's battery? Just make sure that they'll also change the screen if they damaged it.
Hey folks,
I live in Europe (France). I bought an OEM battery at a fair price from Ebay (I can find the link if anyone is interested) and had the repair done by a store nearby for ~40 euros (which is not so much considering the time it took them to remove the screen without any damage !).
Since the guys agreed to make the change for the same price, I also took the opportunity to replace the rear case, to a beautiful brand new red housing. Now my 10 seems like it just came out of the box, for less than 100 euros in total. I'm happy !
Exact same battery issues over here, but located in AUS. 3rd party repairer is having major issues locating a battery, so I'm going to try going through HTC. Wish me luck!
I just did replacement by myself with the battery that i bought from aliexpress.so far is the winner when i compare with My brother s 2 Yo Phone.i did HTCbattery test. Mine ended with 92% and his 80%
It's a very hard device to repair honestly. I sent my phone for a battery replacement and they accidentally messed up part of the screen(Im guessing they bent a part in the ribbon cable for the screen). I recommend you send it to HTC themselves or a very experienced shop with good reputation and don't try to do it yourself. I must say it does make a huge difference to have the battery replaced.
When i sent my phone in, it was completely stock afaik (it was unlocked and with a custom rom before); howerever, they installed a different version and relocked the bootloader as stated in the papers you sign. It just came back like it was out of the box except that the bootloader said *Tampered* and *RELOCKED* so they didnt restore the bootloader status.
I've got my HTC U12+ two days ago and when I got my 10 out of the case to swap sim cards I noticed a small bulge on the display (see photo). I guess my battery is a bit bulged or something, so I'd like to get it replaced. How should I go about it? I've already written the HTC support, since there doesn't seem to be a repair address or anything like that on the homepage. I am from Germany, so I could just return the phone to my provider, but they take 2-3 weeks longer to get it repaired...
Had battery issues with my HTC 10, it didn't last much, drained quickly and had random shutdowns above 30%.
Orderer a new battery from aliexpress, carefully removed the screen and replaced the battery.
It made a real difference!
lmcmil said:
Had battery issues with my HTC 10, it didn't last much, drained quickly and had random shutdowns above 30%.
Orderer a new battery from aliexpress, carefully removed the screen and replaced the battery.
It made a real difference!
Click to expand...
Click to collapse
which battery did you ordered? 3000 mah, 4000 mah or 4300 mah?
Bareq said:
which battery did you ordered? 3000 mah, 4000 mah or 4300 mah?
Click to expand...
Click to collapse
4000 mah : https://www.aliexpress.com/item/B2P...866.html?spm=2114.13010708.0.0.3a994c4dXZXcbJ
After changing it i used battery calibrator and showed mv max of 4400
lmcmil said:
Had battery issues with my HTC 10, it didn't last much, drained quickly and had random shutdowns above 30%.
Orderer a new battery from aliexpress, carefully removed the screen and replaced the battery.
It made a real difference!
Click to expand...
Click to collapse
Hi, I have the same issue with the battery. You say you removed the screen and replaced the battery. Do you have any tutorial or step-by-step description for this?
Thanks
---------- Post added at 05:42 PM ---------- Previous post was at 05:36 PM ----------
lmcmil said:
Had battery issues with my HTC 10, it didn't last much, drained quickly and had random shutdowns above 30%.
Orderer a new battery from aliexpress, carefully removed the screen and replaced the battery.
It made a real difference!
Click to expand...
Click to collapse
Hi, I have the same issue with the battery. You say you removed the screen and replaced the battery. Do you have any tutorial or step-by-step description for this?
Thanks
SiriusCybernetik said:
Hi, I have the same issue with the battery. You say you removed the screen and replaced the battery. Do you have any tutorial or step-by-step description for this?
Thanks
---------- Post added at 05:42 PM ---------- Previous post was at 05:36 PM ----------
Hi, I have the same issue with the battery. You say you removed the screen and replaced the battery. Do you have any tutorial or step-by-step description for this?
Thanks
Click to expand...
Click to collapse
You could find tutorials on youtube, it's easy to replace, just do it step by step be pacient and careful
Shark5060 said:
I've got my HTC U12+ two days ago and when I got my 10 out of the case to swap sim cards I noticed a small bulge on the display (see photo). I guess my battery is a bit bulged or something, so I'd like to get it replaced. How should I go about it? I've already written the HTC support, since there doesn't seem to be a repair address or anything like that on the homepage. I am from Germany, so I could just return the phone to my provider, but they take 2-3 weeks longer to get it repaired...
Click to expand...
Click to collapse
To give a conclusion to this:
- I wrote the support and got a return label for a local repair shop (3rd party, but authorized by HTC)
- After I sent the device off, I got NO email confirmation that the device arrived, got repaired or got sent back
- Since Hermes is a piece of **** where I live, they never bothered to try to deliver the package.
- By pure luck I was at the Hermes packet pickup store for a different package from Amazon when I learned that I hat not only one, but two packages waiting for me.
- I assume total repair and delivery time was less than a week, but I have no idea how long the package was at the pickup store.
- The battery was replaced, but the glue around the screen was applied quite poorly, but since the device works again I don't really care.
- They didn't touch the OS. Bootloader was unlocked and a custom ROM was installed - no changes after the repair.
BSHD666 said:
You could find tutorials on youtube, it's easy to replace, just do it step by step be pacient and careful
Click to expand...
Click to collapse
I watched a few of those tutorials. Just nope. I'm a bit clumsy by nature, and precision works like that are just a no-no for me. I'd end up having to replace nearly everything, because of accidentally damaged electronic parts.
My HTC 10 is about 1 year old, bought it brand new from aliexpress, so no warranty. Well ... They claim that they give 2 years warranty, but the hurdles that I'd have to go through to send it to them (took 2 months to arrive to me), with no guarantee that I'd get the same phone back when/if they repair it ... Let's just say that it has no warranty.
Luckily, it still has no major issues, apart from an echo problem. Whenever I call someone or someone calls me, whoever is on the other side hears a feedback of his/her own voice for about 30 seconds, then the echo disappears. I hear no echoes, only whoever is on the other side hears it, and only during the first 30 seconds or so of the call. There are no echoes/feedbacks if I turn on the loud speaker or use the earphones. I've been researching about this strange echo issue, and found no solutions. But I digress.
Long story short: I'm too clumsy to attempt a disassembly myself.
Also, it seems that the HTC support here is linked to a company called Regenersis, which I've read very bad reviews about. Since my phone has no warranty, I could search for a third party shop and supply them with the new parts. Although, if it becomes too much of a hassle or if they ask for too much money, I could always buy a new phone.
SiriusCybernetik said:
Hi, I have the same issue with the battery. You say you removed the screen and replaced the battery. Do you have any tutorial or step-by-step description for this?
Thanks
Click to expand...
Click to collapse
Sorry for the late reply, i used the tutorial in : https://www.youtube.com/watch?v=CmL0mMmNBUM&t=566s&list=PLqrAW732T3e_8qLGBDX8YoCI2XWTDCQKW&index=2
Bare in mind that you have great chances of damaging your LCD during the operation, so do it at your own risk and responsability
lmcmil said:
Sorry for the late reply, i used the tutorial in :
&t=566s&list=PLqrAW732T3e_8qLGBDX8YoCI2XWTDCQKW&index=2
Bare in mind that you have great chances of damaging your LCD during the operation, so do it at your own risk and responsability
Click to expand...
Click to collapse
Thanks, this will be helpful.
lmcmil said:
Sorry for the late reply, i used the tutorial in :
&t=566s&list=PLqrAW732T3e_8qLGBDX8YoCI2XWTDCQKW&index=2
Bare in mind that you have great chances of damaging your LCD during the operation, so do it at your own risk and responsability
Click to expand...
Click to collapse
Just one more question. I've watched this and several other videos repeatedly but there's one thing that's not clear to me. Did you have to use some kind of glue or adhesive tape when reassembling the screen?
In some videos they don't mention it and in another one they uses industrial mp glue (B7000?). I have read a lot about people using tape.
What worked well for you? Are there any pitfalls?
Thanks in advance.
Sirius
Phone battery is swelling day by day , I do not know whats the matter but because of that even my phone's display not working properly
I am not getting genuine battery online , any suggestions?
touchscreen panel has already came out because of swollen battery!
You need to stop using it and turn off the device. The battery is damaged and using it any further you risk seriously injuring yourself.
Basically at this stage the phone is done for, but if you want to continue using it you gotta replace the battery. M8s and M9 batteries fit and work with M8, although they might also be hard to get nowadays. If you still can't find any or you don't want to attempt doing the replacement yourself you can also ask your local phone repair shops if they can fix your device - that would be a safe, but a costly way though.
Thanks brother actually it ruined working display too( i mean that swollen battery) , some part of screen is not getting any touch effect ! well I will try to find battery in market! Thanks again
Phalangioides said:
You need to stop using it and turn off the device. The battery is damaged and using it any further you risk seriously injuring yourself.
Click to expand...
Click to collapse
I fully agree here. Swollen battery is damaged, and this is a dangerous situation.
Also, do NOT try to charge the battery. It may catch fire or explode! If you remember all the stories about Samsung Note (forget which iteration of the Note) batteries burning or exploding, this is a similar situation.
The thread title "Urgent" is no joke.
I've replaced both battery and display in my mind, it is not really difficult. Both are available on eBay and Amazon. There are many videos and instructions on how to do it. If you decide to do it yourself I would suggest watching the videos many times and have the instructions open while working on the phone. Take your time and refer to the instructions.
Sent from my SM-G965U using Tapatalk
take time... I have done this 2 times before... when open the body take care about the hardware buttons. I have destroyed them only with an little plektrum.. the htc one M8 is the difficult devices that I have reapired. I will recommend to buy an damaged device for trying the repairprocess.