Head phone jack software problems - HTC 10 Questions & Answers

I have a strange error where my HTC 10 headphone jack doesn't work properly. My right ear becomes incredibly week almost cannot hear anything. At first I thought it was a hardware issue. Cleaned the port, restarted phone. Nothing worked.
I usually keep it on vibrate. However one day I was on call and I turned my ringer on. I had my head phones plugged in at the time. I received a text message and my notification played just fine through both ears of my headphones. I tried music and everything worked perfect. I thought my phone had magically fixed itself. However, the next day the same issue occurred. My ringer was off. So I turned my ringer on and called myself from google voice. To my surprise both ears now worked correctly again music works as well.
What could be causing this issue? It seems like when I turn my notifications off the headphone jack stops working properly and needs some sort of notification to come through.
I am using LEEDROID and Rooted.

szymonurai said:
I have a strange error where my HTC 10 headphone jack doesn't work properly. My right ear becomes incredibly week almost cannot hear anything. At first I thought it was a hardware issue. Cleaned the port, restarted phone. Nothing worked.
I usually keep it on vibrate. However one day I was on call and I turned my ringer on. I had my head phones plugged in at the time. I received a text message and my notification played just fine through both ears of my headphones. I tried music and everything worked perfect. I thought my phone had magically fixed itself. However, the next day the same issue occurred. My ringer was off. So I turned my ringer on and called myself from google voice. To my surprise both ears now worked correctly again music works as well.
What could be causing this issue? It seems like when I turn my notifications off the headphone jack stops working properly and needs some sort of notification to come through.
I am using LEEDROID and Rooted.
Click to expand...
Click to collapse
I just tested your findings, no error here sorry to say.

I resolved this issue. This was do to the ex kernal app. For some reason after an update it was configured to -64db. The app was also touchy and was difficult to set to 0. Once I got it set to 0. I locked the settings. I've never touched those settings in ex kernal manager.

I had that issue when i was on leedroid AND only with ElementalX kernel. On CleanSlate kernel everything worked fine.
Something changes on boot /sys/kernel/sound_control/headphone_gain file.
That's why i set kernel adiutor (or ex kernel manager) to reset that file to 0 0 values, because locking settings at default in ex kernel manager gives me -64db on both channels in next boot.
Or just simply change kernel to CleanSlate it solves that problem immediately.

Related

Microphone and speaker stop working!?

It seems about every day I notice that my phone is no longer making any noises, won't play music, no speakerphone if I make a phone call, and NO MICROPHONE! If I soft reset the problem goes away.
I'm starting to isolate the problem by removing some related programs, starting with Resco Audio Recorder (automatic phone recording) but has anyone else seen this problem?
It's soooo frustrating when someone calls and the microphone is dead.
Hi --
I've seen a similar problem: twice now, in the morning after the phone wakes me up with the alarm, I've gotten calls, where the phone vibrates and shows the incoming-call screen, but there is no ring. I go to answer, and I can't hear anything, and neither can the calling party hear me.
A while ago I put in the Windows directory the new AudioPara3.csv file that's floating around these forums, so I thought that might be the culprit. However, the phone was fine for over a week after loading the file, until I loaded HD Tweak and made a couple of changes with the volume settings. Right now I still have AudioPara3.csv loaded, and have dialed back the HD Tweak volume to the following:
Acoustic settings: Normal
Increase sound: Medium
The last two days the phone has not shown the issue. Now I'm going to try to set Increase sound to High and see if it's still o.k.
Same thing happened to me today as well. I had just installed nitrogen audio player earlier that day. Not sure if it was related.
Same thing happens to me if I increase the acoustic setting in HD Tweak to intermediate level. Revert back to "normal level" and phone works normally.
Interesting, so a sound volume might do it? That's very odd that it affects the microphone too! Anyone have any idea which specific volume might be doing it? I have PhoneAlarm set my volumes based on the time or if there is a current event going on based on its category (ie: work meeting). I wonder if it could be messing with it.
So far no problem after removing Resco Recorder, however... I'm going to leave it off for a week or so then re-install it and see if the problem recurs.

[Q] Max Volume Issue - not the usual one

I've noticed that sometimes the max volume of the ringer isn't what is normally the max volume.
I think there is something on the phone that is altering the volume, then when you exit that app, the phone thinks that the lower volume is now the maximum volume.
For example,
I boot the phone and volume is ok.
I run the FM radio, and lower the volume.
I then turn off the radio, and return the phone to max volume.
The max volume is now nowhere near where it used to be, and doesn't go back to normal until I do a reboot of the phone.
I'm not suggesting it is the radio doing this, its just an example, I need to try all my apps to see what might be doing it.
Anyone else experienced this? Maybe its an easy fix, or am doing something wrong myself.
Edited to add:
This is something to do with the radio. Phone on max volume, plugged in the headphones and launched the radio. Lowered the volume using the rocker. Unplugged the headphones and went back to the home screen. Tried increasing the volume and already as max, but much lower than it was before launching the radio.
I had a similar experience last week, the volume on the notifications was so low I could barely hear it sitting at my desk with the phone in front of me. But I rebooted and never saw the issue again. I do use the radio, so maybe it's related.
i to have knoticed this, ive turned the volume down for something then its also turned the ringtone volume down
I mailed support about it.
Also managed to crash the phone just by maxing out the ringer, plugging in the headphones, then lowering the ringer. The volume adjustment window just stayed on screen and didnt respond to pressing the rocker, even though I could see the sound profile widget changing in the background to vibrate and silent when i reached those points. Removing the headphones didnt do anything, with headphone icon still showing in notifcations bar.
Tried to reboot, but wouldn't even respond to that. Had to remove battery.
I have also experienced this issue. Being one of those who had the DHD from 18th October, I have noticed that the audio volume does indeed get affected when using the FM radio or the HTC Music app. Also Vplayer app caused this issue as well as actually 'crashing' my audio all together - sometimes after using Vplayer I had no audio at all unil I restarted.
I now solely use Car Tunes app for my audio and have had no problems at all. Also using Quick settings with everything turned up to Max I think the audio isnt too bad. Previously I thought there was a serious issue with audio, but Im starting to think it maybe just down to specific apps - I now use CoPilot also and have to turn the volume down as it so loud (in another thread I noted that SatNav was unusable because of not being able to hear anything)
Got a response from HTC, although it reads like a default 'do a hard reset' reply, which I'm not happy about doing.
What the hell is this problem now? Will problems about DHD not end one day?
I've had this problem once.. and come to think of it, it happened when I just got the phone, and I did use fm radio just to play around with it.. not another bug surely?
Sent from my Desire HD using XDA App
Also got this issue. Dont even need to lower the volume during radio playing. Just on/off radio and the main volume is "set" low. Quotes because the volume control didnt changed...
Reboot is working but its not the best solution :/
I'm having a similar problem.
Yesterday i putted my volume to zero while i was eating with my mom.
After increased it to max, the sound while typing an sms is very low.
Rebooting doesn't help, all volume settings are set to max, but the sms sound while typing is lower then it was before.
The tricks in this topic also couldn't solve the problem.
Sorry for my bad English
I know of this issue. Dolby/srs has been enabled on your phone. It should disable when you unplug your headphones but for done reason it doesn't always disable. It can be disabled manually but can't for the life of me remember the menu path for this.
Sent from my Desire HD by magic.
i got the same problem today, had to put rockplayer into mute (lowest media volume) but then somehow (after several hours till i noticed) , notifications (sms,emails) went mute too
anyone found a solution to this yet ? cos this is annoying tbh
Why don't you use tasker to automatically set the volume to max after exiting said music applications? Should work as a short term fix anyway.
This issue happened with me as well. I set the volume to max when playing angry birds but noticed it was nowhere near as loud as i remember it being before. Rebooted the phone and fixed. This is a strange issue. I wonder when HTC will roll out a fix.
Hi All,
I had kind of a similar problem, i noticed that the keypad tones was very low and the screen lock 'click' was almost silent. However, sound settings were at Max.
I downloaded Quick Settings from Android Market and found that System Volume was at 2 of 7. I increased this to 7 of 7 and all is ok now.
Maybe this will work for some.
sd5675 said:
I downloaded Quick Settings from Android Market and found that System Volume was at 2 of 7. I increased this to 7 of 7 and all is ok now.
Click to expand...
Click to collapse
Yeeeeeh... Quick Settings fixed it.... Thanks a lot...
sd5675 said:
Hi All,
I had kind of a similar problem, i noticed that the keypad tones was very low and the screen lock 'click' was almost silent. However, sound settings were at Max.
I downloaded Quick Settings from Android Market and found that System Volume was at 2 of 7. I increased this to 7 of 7 and all is ok now.
Maybe this will work for some.
Click to expand...
Click to collapse
it worked mate. thank you very much

Speaker goes to call speaker after single microphone use [HELP PLEASE]

So I've been browsing the forums trying to look for anyone with a similar issue but to no avail. Now I'm not sure if this issue pertains to CM9 but I've noticed that ever since I've flashed RC1 or a later nightly, every app that uses the microphone reverts the phone speaker to call speaker. This is highly irritating as I have to put my ear to the phone every time I want to hear say, music, notifications etc. I usually reset this by plugging in a pair of headphones and then taking it back out, however the problem still persists every time I use the mic. This does not happen during calls so that's fine.
I am quite certain that this isn't hardware related because it only happens after using the microphone through some app and resets itself using the headphone workaround or a reboot. Again, I don't know if this is a singled out issue or if it pertains to the phone or the latest CM9 ROM.
Any help would be appreciated.
So after updating to RC2 and then again to the latest Nightly (20120802) I still have no luck with my loud speaker and my call speaker. To test this I usually use the Tune Me app and mess around with it and record some things but after using the app, instead of playing through the loud speaker like its supposed to, it plays audio through the call speaker.
Also, when I previewed CM10 and was playing around with Google Now with voice the same thing occurred. I don't know if there's a conflicting issue with some apps I've installed or something that installing the ROM did but any form of support would be appreciated.
Thanks.

is anyone having sound issues?

I'm having a strange problem where notification sounds will spontaneously start playing at super low volumes. And the only way to rectify this temporarily is to do the hardware check under device help that was mentioned in another post. However this solution vanishes after the phone is restarted.
I noticed this with the stock notification. So I installed other notification using Zedge. They seem louder.
Sent from my XT1635-02 using Tapatalk
It's not a stock notification issue. I tried using an external sound. Same problem. It's really annoying and obviously a software glitch. I'm just surprised no one else is having the issue? Again the fix I'm using while effective at making the sound louder for notifications, stops the volume of media from being able to be controlled via the volume buttons.
I am having the sound issue as well.
The first time I noticed it, I was playing with the JBL speaker and when I took it off the volume was low...both for media and notifications. After a reboot, media and notifications seemed fine. Later I was showing a co-worker the JBL Speaker...this time, stopping the music before removing the Mod...the sound volume sounded fine. I think it may have something to do with removing the Mod while its being used??? Can anyone else recall what they were doing when they noticed the difference in audio levels?
I'm not doing anything... when I reboot EVERYTIME, the volume is messed up... It takes me messing with "device help" to get it working again.
Facing the same issue.
Let's hope they will fix this issue in next software update.

Pixel XL - No sound

Ok, as per the title, and here are some things covering the issue:
Initially the speaker stopped working immediately after plugging the charger in. It is a genuine Pixel charger.
The problem went away in less that a day later, but reappeared straight after charging again.
Yet again the problem went away
Yesterday the issue reappeared randomly whilst using the phone and hasn't corrected itself since
The issue results in any short sound played giving exactly 16 feint clicks from the speaker, no crackling or coarse sounds, just 16 programmed clicks from the speaker. Press the home button - 16 clicks, like a comment on the Facebook app - 16 clicks
Playing a Youtube video results in constant feint clicking from the speaker, same frequency as the 16 clicks, but as said, constant.
Set the phone to "do not disturb" so no sounds from apps/software are allowed and the 16 clicks from phone interaction (home button etc etc) still happen exactly the same as before; this confuses me further as if it was ingress or a faulty speaker it would not give any sound while "do not disturb" is enabled. If it was a hardware fault, it'd have to be at chip level, so pointing toward software/firmware
Safemode has no effect
Factory reset has no effect
The Google "piano" boot up sound is not played.
Now, the very odd one; if I am browsing the Facebook app and auto play videos are on, the clicking sound is developed. To clarify, the video has not been clicked, it is not full screen, it is just there, on the newsfeed playing thus creating constant clicking while the video is playing. There would be NO sound playing if the speaker worked, but still, it clicks.
I'm unsure how the phone picks up audio playing for the volume rocker to adjust media volume instead of notification volume, but from what I can infer, it works on some sort of pass through. If the phone picks up sound, the volume rocker, when pressed, focuses on and adjusts media volume. As per number 11, in this state of a video playing but NOT focused, the volume buttons revert to notification volumes, hence no sound coming from the app; why is the clicking apparent when there is no sound trying to be played?
Phone calls work fine
Phone calls with loud speaker do not work
Sound via headphones do work perfectly
I have tried checking to see if ingress via the headphone jack is causing the issue by plugging/unplugging headphones but this has had no effect.
Bluetooth is OFF
Have turned on headset in "System UI Tuner" in status bar to show if the phone thinks they are connected. There is no notification of this
Any ideas?
Regards​
Dave
whoa that's crazy, is it similar to the issue in this video?
https://www.youtube.com/watch?v=7ZH8lLFRWN4
does audio play through your earphones when connected or does this also come across as clicks?
fatapia said:
whoa that's crazy, is it similar to the issue in this video?
https://www.youtube.com/watch?v=7ZH8lLFRWN4
does audio play through your earphones when connected or does this also come across as clicks?
Click to expand...
Click to collapse
Headphones work as normal. Such a confusing issue with the phone. With regards​ to phone condition etc, it is two months old and in immaculate condition, never dropped or wet. It's my second pixel as my previous one died one day and wouldn't turn on again. Google are happy to replace, but as it's an intermittent fault they have warned me that if they don't find anything wrong when this phone by the time it gets back to them, I could have to stump the cost of a new phone.
They had organised a return, but a day later it started working again, so cancelled the return; now stopped working again
As for the video, will wait until I'm at a PC, can't hear what's going on in that one currently (on my phone haha).
EDIT
@fatapia - I have watched the video, the fault is nothing like that in the video. There is no sound no matter what, just 16 feint programmed clicks as mentioned before after every interaction with the phone that would make a click/sound, even on silent it still does it.
DavidVanstone said:
Headphones work as normal. Such a confusing issue with the phone. With regards​ to phone condition etc, it is two months old and in immaculate condition, never dropped or wet. It's my second pixel as my previous one died one day and wouldn't turn on again. Google are happy to replace, but as it's an intermittent fault they have warned me that if they don't find anything wrong when this phone by the time it gets back to them, I could have to stump the cost of a new phone.
They had organised a return, but a day later it started working again, so cancelled the return; now stopped working again
As for the video, will wait until I'm at a PC, can't hear what's going on in that one currently (on my phone haha).
EDIT
@fatapia - I have watched the video, the fault is nothing like that in the video. There is no sound no matter what, just 16 feint programmed clicks as mentioned before after every interaction with the phone that would make a click/sound, even on silent it still does it.
Click to expand...
Click to collapse
Did you ever solve this? I just started having the same exact problem with the 8.1 update.
Sent from my Nexus 7 using Tapatalk
psychephylax said:
Did you ever solve this? I just started having the same exact problem with the 8.1 update.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
I'm having the same issue on my Pixel 1st gen too after my 8.1.0 update. In phone calls, I can only hear sound when i turn on speaker phone. Headphone sound works fine, but all media volume isn't playing.
Did anyone solve this? I am having the same issues. No sound. But ringtones and notifications work fine. Speakphone only during calls.
Google approved an RMA for mine and sent me a refurbished handset which works great
Sent from my Nexus 7 using Tapatalk

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