is anyone having sound issues? - Moto Z Play Questions & Answers

I'm having a strange problem where notification sounds will spontaneously start playing at super low volumes. And the only way to rectify this temporarily is to do the hardware check under device help that was mentioned in another post. However this solution vanishes after the phone is restarted.

I noticed this with the stock notification. So I installed other notification using Zedge. They seem louder.
Sent from my XT1635-02 using Tapatalk

It's not a stock notification issue. I tried using an external sound. Same problem. It's really annoying and obviously a software glitch. I'm just surprised no one else is having the issue? Again the fix I'm using while effective at making the sound louder for notifications, stops the volume of media from being able to be controlled via the volume buttons.

I am having the sound issue as well.
The first time I noticed it, I was playing with the JBL speaker and when I took it off the volume was low...both for media and notifications. After a reboot, media and notifications seemed fine. Later I was showing a co-worker the JBL Speaker...this time, stopping the music before removing the Mod...the sound volume sounded fine. I think it may have something to do with removing the Mod while its being used??? Can anyone else recall what they were doing when they noticed the difference in audio levels?

I'm not doing anything... when I reboot EVERYTIME, the volume is messed up... It takes me messing with "device help" to get it working again.

Facing the same issue.
Let's hope they will fix this issue in next software update.

Related

[Q] Max Volume Issue - not the usual one

I've noticed that sometimes the max volume of the ringer isn't what is normally the max volume.
I think there is something on the phone that is altering the volume, then when you exit that app, the phone thinks that the lower volume is now the maximum volume.
For example,
I boot the phone and volume is ok.
I run the FM radio, and lower the volume.
I then turn off the radio, and return the phone to max volume.
The max volume is now nowhere near where it used to be, and doesn't go back to normal until I do a reboot of the phone.
I'm not suggesting it is the radio doing this, its just an example, I need to try all my apps to see what might be doing it.
Anyone else experienced this? Maybe its an easy fix, or am doing something wrong myself.
Edited to add:
This is something to do with the radio. Phone on max volume, plugged in the headphones and launched the radio. Lowered the volume using the rocker. Unplugged the headphones and went back to the home screen. Tried increasing the volume and already as max, but much lower than it was before launching the radio.
I had a similar experience last week, the volume on the notifications was so low I could barely hear it sitting at my desk with the phone in front of me. But I rebooted and never saw the issue again. I do use the radio, so maybe it's related.
i to have knoticed this, ive turned the volume down for something then its also turned the ringtone volume down
I mailed support about it.
Also managed to crash the phone just by maxing out the ringer, plugging in the headphones, then lowering the ringer. The volume adjustment window just stayed on screen and didnt respond to pressing the rocker, even though I could see the sound profile widget changing in the background to vibrate and silent when i reached those points. Removing the headphones didnt do anything, with headphone icon still showing in notifcations bar.
Tried to reboot, but wouldn't even respond to that. Had to remove battery.
I have also experienced this issue. Being one of those who had the DHD from 18th October, I have noticed that the audio volume does indeed get affected when using the FM radio or the HTC Music app. Also Vplayer app caused this issue as well as actually 'crashing' my audio all together - sometimes after using Vplayer I had no audio at all unil I restarted.
I now solely use Car Tunes app for my audio and have had no problems at all. Also using Quick settings with everything turned up to Max I think the audio isnt too bad. Previously I thought there was a serious issue with audio, but Im starting to think it maybe just down to specific apps - I now use CoPilot also and have to turn the volume down as it so loud (in another thread I noted that SatNav was unusable because of not being able to hear anything)
Got a response from HTC, although it reads like a default 'do a hard reset' reply, which I'm not happy about doing.
What the hell is this problem now? Will problems about DHD not end one day?
I've had this problem once.. and come to think of it, it happened when I just got the phone, and I did use fm radio just to play around with it.. not another bug surely?
Sent from my Desire HD using XDA App
Also got this issue. Dont even need to lower the volume during radio playing. Just on/off radio and the main volume is "set" low. Quotes because the volume control didnt changed...
Reboot is working but its not the best solution :/
I'm having a similar problem.
Yesterday i putted my volume to zero while i was eating with my mom.
After increased it to max, the sound while typing an sms is very low.
Rebooting doesn't help, all volume settings are set to max, but the sms sound while typing is lower then it was before.
The tricks in this topic also couldn't solve the problem.
Sorry for my bad English
I know of this issue. Dolby/srs has been enabled on your phone. It should disable when you unplug your headphones but for done reason it doesn't always disable. It can be disabled manually but can't for the life of me remember the menu path for this.
Sent from my Desire HD by magic.
i got the same problem today, had to put rockplayer into mute (lowest media volume) but then somehow (after several hours till i noticed) , notifications (sms,emails) went mute too
anyone found a solution to this yet ? cos this is annoying tbh
Why don't you use tasker to automatically set the volume to max after exiting said music applications? Should work as a short term fix anyway.
This issue happened with me as well. I set the volume to max when playing angry birds but noticed it was nowhere near as loud as i remember it being before. Rebooted the phone and fixed. This is a strange issue. I wonder when HTC will roll out a fix.
Hi All,
I had kind of a similar problem, i noticed that the keypad tones was very low and the screen lock 'click' was almost silent. However, sound settings were at Max.
I downloaded Quick Settings from Android Market and found that System Volume was at 2 of 7. I increased this to 7 of 7 and all is ok now.
Maybe this will work for some.
sd5675 said:
I downloaded Quick Settings from Android Market and found that System Volume was at 2 of 7. I increased this to 7 of 7 and all is ok now.
Click to expand...
Click to collapse
Yeeeeeh... Quick Settings fixed it.... Thanks a lot...
sd5675 said:
Hi All,
I had kind of a similar problem, i noticed that the keypad tones was very low and the screen lock 'click' was almost silent. However, sound settings were at Max.
I downloaded Quick Settings from Android Market and found that System Volume was at 2 of 7. I increased this to 7 of 7 and all is ok now.
Maybe this will work for some.
Click to expand...
Click to collapse
it worked mate. thank you very much

Sound issue

I have a problem that I do not know if it is Rom related or not. I am using Midnight Journal on and after a few hours my ringer and notification volume gets very very low. I never had this issue before Voodoo Sound and did not know if anyone else is having this issue. If I reboot the phone the volume returns to normal. I also use a2dp bluethooth so I am not sure it is causing the speaker to not work normal when I turn Bluethooth off. Any Ideas?
redram38 said:
I have a problem that I do not know if it is Rom related or not. I am using Midnight Journal on and after a few hours my ringer and notification volume gets very very low. I never had this issue before Voodoo Sound and did not know if anyone else is having this issue. If I reboot the phone the volume returns to normal. I also use a2dp bluethooth so I am not sure it is causing the speaker to not work normal when I turn Bluethooth off. Any Ideas?
Click to expand...
Click to collapse
I am not seeing this on my phone; I am using journaling off though.
Nor do I use Bluetooth.
I'm having a similar issue. After a while my ringtones and notifications won't play (or are so very low I cannot hear them), I must mention though that this only happens with ones I have downloaded. I've also noticed at the same time this happens, I cannot stream any media (video or sound). A reboot of my phone also fixes this. I'm currently running Midnight v5.0 but I've also had this happen on SyndicateROM Frozen.
My problem seems to be when I am on bluethooth the sound will only come through the bluethooth device and not the phone. When I turn the BT off the sound is through the phone but very very low. I have to reboot to get the sound back. It may also be being caused when I am using the headphone jack in the car and after I unplug it. I will have to test this and see if this is the problem. I don't think the speaker is bad because after rebooting the sound is normal again.
redram38 said:
My problem seems to be when I am on bluethooth the sound will only come through the bluethooth device and not the phone. When I turn the BT off the sound is through the phone but very very low. I have to reboot to get the sound back. It may also be being caused when I am using the headphone jack in the car and after I unplug it. I will have to test this and see if this is the problem. I don't think the speaker is bad because after rebooting the sound is normal again.
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What it actually does is misroute the audio through the phone speaker. It is damn annoying.

[Q] Popping/Crackling sound?

Now i'm having this really weird popping or crackling sound all throuhout using the phone (Not only though music and videos), if i unlock the phone, i hear the unlock sound then a pop, if i get a notification sound, i get a weird pop after it, sometimes when i type, and if i leave the phone on the desk and get a notification sound and vibration i hear it then some random pops or crackles afterwards ... anyone else suffering from that problem? and please help.
I also have this problem on most fresh installs of CM roms
Loodakid said:
Now i'm having this really weird popping or crackling sound all throuhout using the phone (Not only though music and videos), if i unlock the phone, i hear the unlock sound then a pop, if i get a notification sound, i get a weird pop after it, sometimes when i type, and if i leave the phone on the desk and get a notification sound and vibration i hear it then some random pops or crackles afterwards ... anyone else suffering from that problem? and please help.
Click to expand...
Click to collapse
I have long suffered the same issue that the OP is talking about. It is a seemingly random pop/crackle noise that happens AFTER touching the screen or after a vibration. It is very strange, almost like static buildup that is then played through the speaker. It doesn't matter if haptic feedback is on or off, or if the phone volumes are turned off. It also doesn't happen every time, or can happen multiple times in a row.
Someone mentioned at one time that it might be NFC related, but when having the problem I can toggle the NFC on and off and it doesn't fix it.
However, it has magically disappeared over time on certain roms, and I have managed to keep the same "data" backup that I reflash after a fresh rom install. A fresh install of nearly any CM-based rom has the problem. It leads me to believe that some setting stored in the data partition causes/fixes the problem. I would really like to figure out what it is so that I can actually do a fresh install without carrying over junk files from ancient rom installs. Does anybody have any ideas?
Loodakid said:
Now i'm having this really weird popping or crackling sound all throuhout using the phone (Not only though music and videos), if i unlock the phone, i hear the unlock sound then a pop, if i get a notification sound, i get a weird pop after it, sometimes when i type, and if i leave the phone on the desk and get a notification sound and vibration i hear it then some random pops or crackles afterwards ... anyone else suffering from that problem? and please help.
Click to expand...
Click to collapse
The crackling and pop sound is when you hear the DAC being muted after its not in use, This is totally normal, to reduce this effect try disabling any equalizers you may have or anything else that would modify sound in any way.

Speaker problems

Hello. I'm having serious problems with the speaker on my Nexus 5X (bought it 20-30 days ago), updated to Android Nougat 7.
What happens is that, at random times, the speaker won't work at all. No alarms, notification, music etc. Even the Youtube app won't be able to play any video during that time.
It sometimes fixes itself, randomly. Also, ifi reboot the device, the speaker will start working again.
Is this a hardware or software issue? Any fix?
DJDB said:
Hello. I'm having serious problems with the speaker on my Nexus 5X (bought it 20-30 days ago), updated to Android Nougat 7.
What happens is that, at random times, the speaker won't work at all. No alarms, notification, music etc. Even the Youtube app won't be able to play any video during that time.
It sometimes fixes itself, randomly. Also, ifi reboot the device, the speaker will start working again.
Is this a hardware or software issue? Any fix?
Click to expand...
Click to collapse
I have been experiencing the same issue. My speaker usually goes out, but randomly when the battery is low it starts working again. I have tried soundabout and it works only if a headphone is inputted. Some people use Pressy i know, but too much of a hastle. Any new workaround for this issue. This is my second nexus 5x the last one burned out after firmware update, and now just powers on for a few seconds and auto shuts off.
I still think its a great phone, just wish the speaker issue could be resolved. Thought I'd come to the community for like minded
Note: I've also done the alcohol cleaning for the headphone port, and replacing the whole speaker unit with my burned out unit. All failed
What happens when you press the volume buttons during that time?
Sometimes my Media volume is silent until I change the volume, but it has never affected system sounds only Media.
bblzd said:
What happens when you press the volume buttons during that time?
Sometimes my Media volume is silent until I change the volume, but it has never affected system sounds only Media.
Click to expand...
Click to collapse
Nothing happens when i toggle the volume buttons

Question Very low volume on some apps

My clubhouse app has very low volume compare to other apps.
What can I do for fixing this problem?
aidin594 said:
My clubhouse app has very low volume compare to other apps.
What can I do for fixing this problem?
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Click to collapse
Hi,
I had the same problem with Spotify. Even the sound got worse. When I restarted my phone, the sound was OK in Spotify for about 1minute but then changed. I haven't figured out what it is. Restoring the phone to factory settings and restoring everything from backup solved the problem.
I have had sound issues with mine, too. SOmetimes the speakerphone is super loud, sometimes I can barely hear it. Same with Notifications. A reboot typically fixes it, but seems like I have to reboot every day for this issue.
Adaptive sound is off, so that's not it, either.
Just a glitch, I guess

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