Develop Bugs

[Q] Removing Scratches

Hey guys! I just got my nexus and, well it has a bad scratch on the screen... bad enough that I can feel it with my fingers. Its not HORRIBLE but its kind of annoying. How can I remove this? I've heard toothpaste works good. Thanks
Sent from my Galaxy Nexus using xda premium

I would recommend buying some kind of display polish before experimenting with toothpaste, since the device is brandnew!
Sent from my Galaxy Nexus using XDA

is it on the display, side or back?

cade80 said:
is it on the display, side or back?
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On the display (screen) updated op with more info
Sent from my Galaxy Nexus using xda premium

Honestly, you can't just remove the scratch. A screen protector will mask the scratch. Your going yo have to replace the screen. Samsung should have put certified gorilla glass instead of a different fortified glass on the gnex. Think about it. Your not going to go without a scratch in the 2-3 years you have the phone.. so deal with it!
Sent from my Galaxy Nexus

Okaay said:
Honestly, you can't just remove the scratch. A screen protector will mask the scratch. Your going yo have to replace the screen. Samsung should have put certified gorilla glass instead of a different fortified glass on the gnex. Think about it. Your not going to go without a scratch in the 2-3 years you have the phone.. so deal with it!
Sent from my Galaxy Nexus
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My 5 months of going caseless and without a screen protector disagree =]

You're sorta out of luck here. The phone is coated with a special oleo-phobic coating, so if you try to buff-out the scratch there will be a weird patch that will be noticeable to the touch and eye of where you scratched off the coating, unless you buff out the entire screen, which will give you more scratches most likely. My advice, cover it with a nice screen protector or ignore it until your phone develops more scratches, and then replace the entire screen. It will run you about ~$250 for the display. Honestly, if it bothers you that much replace the screen. You may be able to sell your scratched screen for $100 on Ebay for those people who crack their digitizer.

You can try the XO skins actually really good covering scratches (my brother mess up his phone too ) and cheap too and good warranty even outside US
http://xoskins.com/cell-phone-skin-...tectors/samsung-galaxy-nexus-screen-protector
Sent from my Sprint Galaxy Nexus CDMA using Tapatalk 2

jgalan14 said:
You can try the XO skins actually really good covering scratches (my brother mess up his phone too ) and cheap too and good warranty even outside US
http://xoskins.com/cell-phone-skin-...tectors/samsung-galaxy-nexus-screen-protector
Sent from my Sprint Galaxy Nexus CDMA using Tapatalk 2
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Thanks for that suggestion. I just bought one. Hope it works.
Sent from my Galaxy Nexus using xda premium

dw9906 said:
Thanks for that suggestion. I just bought one. Hope it works.
Sent from my Galaxy Nexus using xda premium
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Np man
Sent from my Sprint Galaxy Nexus CDMA using Tapatalk 2

Love the screen protector, but it did absolutely nothing to hide my scratch.
Sent from my Galaxy Nexus using xda premium

dw9906 said:
Love the screen protector, but it did absolutely nothing to hide my scratch.
Sent from my Galaxy Nexus using xda premium
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Really the sucks man well now you know where to get some good quality screen protector
Sent from my Sprint Galaxy Nexus CDMA using Tapatalk 2

Hey guys im looking at buying the gnex soon. The only thing holding me back is i keep hearing it scratches very easily. Im not a big fan of big cases and usually use the phone naked. Has anybody that been using it without protector and notices it scratches easy? Ive had a sgs1 for two years and that thing is like a brick. Dropped it too many times and not one scratch. Thanks
Sent from my Transformer TF101 using xda premium

i've been using it without a screen protector, for about 4 months now. I generally keep my device very well, i dont over-protect it, but im not careless with it either, i.e. i dont put it in screen first with keys and loose change. so far it's absolutely pristine. It may not be gorilla glass, but it is something very similar. and judging form my experience with a samsung galaxy s 2 even gorilla glass isn't unscratchable, per se.
---------- Post added at 09:58 PM ---------- Previous post was at 09:57 PM ----------
BiteBlaze said:
Hey guys! I just got my nexus and, well it has a bad scratch on the screen... bad enough that I can feel it with my fingers. Its not HORRIBLE but its kind of annoying. How can I remove this? I've heard toothpaste works good. Thanks
Sent from my Galaxy Nexus using xda premium
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DO NOT USE TOOTHPASTE. EVER.
You will destroy your screen, toothpaste contains abrasive particle that kinda work like sandpaper on tooth enamel, which is very very hard.
get a zagg prtector or something similar, it comes with a gel foam applicant, which fills those scratches and when the screen protector goes onit creates a gapless layer, and you wont be able to see or feel the scratch. Well...at least the scratch wont be very obvious.

My two weeks old GNex, naked for only a week, then i had a scratch, very tiny scratch (between 'F' and 'G' portrait keyboard).
And it only noticeable under the light with a great focus of your eyes. It's okay, I don't like using case.

I can debunk two myths in this and numerous threads: 1. Toothpaste does not work in 'removing' or even masking scratches on the GNex. 2. Toothpaste does not otherwise 'mess up' your screen in trying to fix a scratch (at least using plain, mint Colgate paste )
Like others, I was curious to see if it'd work. I read in numerous sources that kept pointing to toothpaste as a home remedy, however oddly no success stories, but at the same time no stories of ruining your screen either. I tested a tiny spot first, in the corner of the display for 'abrasive' damge. Nothing. I then moved on to the scratch itself - a scratch that's about 3/4" in lenght (I got the phone used at a nice price due to the scratch). I used a tiny bit of plain white toothpaste, a q-tip that was barely damp, and a micro-fiber cloth. I applied the toothpaste ALONG the scratch and not just apply it in swirls, and waited for it to dry. I then buffed the paste off with the micro-fiber cloth. I did this twice. Nothing fixed, yet nothing ruined. So there you have it. That's my story.
I also tried Ghost Armor to mask it. Didn't help at all, if anything you could see it more than just when the light hits it just right 'naked.'
Additionally it looks like the long-term test of that one poster replacing just the GLASS on his GNex was not successful as he recently updated his post saying that various debris has found its way under the screen since his successful replacing of it. Due to this, he specifically says that due to the risk and debris, it's not worth it.
SO.... you either have to deal with the scratch(es), or replace the screen, digitizer, etc or just purchase a new/used device. Currently Gnex's are going for about $260-285 on Ebay auctions (cheaper on CL), while making a few calls to replace my screen fully runs anywhere from $200-250 locally.
However, I've heard stories where folks send their devices into Samsung to get just the glass replaced. If you start a ticket with them, they'll quote you around $163 including shipping both ways. However, there are stories of credit cards not being charged at all and covered under warranty if all they do is replace the glass.
Hope this helps.

Suggestions for scratch removers

Anyone have suggestions for a good scratch remover?
My Note 2 mysteriously has a scratch and I think I've narrowed it down to the little metal button thing on my jeans for that little pocket I never use (which I'll probably remove and destroy ). My SG2's screen never got scratched by it, but apparently my Note 2 isn't as lucky. Should be getting the screen cover soon but hoping there's something that can remove or even just minimize the current scratch, which is not too bad, but bad enough to bother me.
Thanks in advance for your suggestions.
Sent from my Note 2 using XDA Premium HD app

mastajest said:
Anyone have suggestions for a good scratch remover?
My Note 2 mysteriously has a scratch and I think I've narrowed it down to the little metal button thing on my jeans for that little pocket I never use (which I'll probably remove and destroy ). My SG2's screen never got scratched by it, but apparently my Note 2 isn't as lucky. Should be getting the screen cover soon but hoping there's something that can remove or even just minimize the current scratch, which is not too bad, but bad enough to bother me.
Thanks in advance for your suggestions.
Sent from my Note 2 using XDA Premium HD app
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I dont have any specific but toothpaste (not the gel) and go in a circular pattern over the scratch gently. I have never done this but I have heard of it many times. Apparently it works about 50% of the time for hairline/smsll scratches. Worst case is it does not work and you get a fresh mint smelling phone lol
Sent from my SGH-T889 using Tapatalk 2

_Dennis_ said:
I dont have any specific but toothpaste (not the gel) and go in a circular pattern over the scratch gently. I have never done this but I have heard of it many times. Apparently it works about 50% of the time for hairline/smsll scratches. Worst case is it does not work and you get a fresh mint smelling phone lol
Sent from my SGH-T889 using Tapatalk 2
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this a trick used on cd's and dvd's when they have scratches. Personally never worked all that well for me and usually leaves a gooey mess. I would be very careful if trying this as likely you will get the toothpaste into the scratch and not get it out and make it worse.

Plus isnt there a anti finger print coating that would get worn away?

This is a bad idea. You cluld end up etching
Really fine scratches into the glass..
.think car paint swirls
Sent from my SGH-T889 using Tapatalk 2

Never heard of toothpaste being a scratch remover...think I'll skip it though. Don't see how that would work. I looked up products online but wanted to see if anyone in the forums had already tried and found a good one. There was mention about the fingerprint coating being removed by those products, and I wasn't sure if that applied to this screen too. Guessing most screens have it now.
Sent from my Note 2 using XDA Premium HD app

ahhhh no I would never in a million years put tootpaste on this device... funny tho..

mastajest said:
Never heard of toothpaste being a scratch remover...think I'll skip it though. Don't see how that would work. I looked up products online but wanted to see if anyone in the forums had already tried and found a good one. There was mention about the fingerprint coating being removed by those products, and I wasn't sure if that applied to this screen too. Guessing most screens have it now.
Sent from my Note 2 using XDA Premium HD app
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it works to get scratched dvds and cds to play, used it a number of times with some success on dvds from blockbuster, the toothpaste acts like fine sandpaper, but it never worked that well for me, my friends used it pretty successfully to fix cd's though.

robl45 said:
it works to get scratched dvds and cds to play, used it a number of times with some success on dvds from blockbuster, the toothpaste acts like fine sandpaper, but it never worked that well for me, my friends used it pretty successfully to fix cd's though.
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I would go to the Samsung Support site for the Note II and ask them if they have any suggestions.

My Note 2 got bent???

I know this might sound wired but ya the title says it all!!!
I woke up in the morning i felt that the note is slightly bent as in its raised on the left hand side of the phone!!
I have a bad habit of keeping the note 2 next to me while sleeping so i must've rolled on top of it last night!!
Is it possible for it to happen in the first place???
Or may be keeping in my pocket of tight pants and riding the bike can do that to my note 2??
I'm shocked!! Its been hardly 15 days since i bought it!!

Bunny2rock said:
I know this might sound wired but ya the title says it all!!!
I woke up in the morning i felt that the note is slightly bent as in its raised on the left hand side of the phone!!
I have a bad habit of keeping the note 2 next to me while sleeping so i must've rolled on top of it last night!!
Is it possible for it to happen in the first place???
Or may be keeping in my pocket of tight pants and riding the bike can do that to my note 2??
I'm shocked!! Its been hardly 15 days since i bought it!!
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well this seems impossible as though the phone make is plastic it cant bent if you have rolled on top as the mattress is soft enough to protect the impact or rather it could have broken due to body pressure and to the contrary i have been carrying the phone in my jeans riding my bike to for the last 3 months and no issues whatsoever.
can you post screen of the bent position

I'm calling shenanigans.
Sent from my Nexus 4 using xda premium

lyall29 said:
I'm calling shenanigans.
Sent from my Nexus 4 using xda premium
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Im taking pic with different cams but that slight bent is not visible in those pics so thats why wasnt responding buddy!! anyways I ll try something in order to show my note

N2 is a big phone, I carry mine in my pocket too, but I try to keep it safe from bending. Its a fact that its easy to bend such a big and long phone but riding a bicycle and bending it is a bit weird, we are waiting for pictures and further posting from you. And if thats true, try to use your warranty and get a new one? You might get lucky!
Sent from the GNote2 running Assassin & SaberKernel

Is it really bent.... than thats one in a million production. Sounds weird thou...

I've seen videos of product testing for the GN2, and one test involved twisting the phone. It always returned to its original shape, and the twist was quite severe. You'd need a lot of force to bend this phone beyond the yield point and I'm not sure you can reach it by rolling over it on a bed. Check the battery, if you haven't already, maybe it's defective, bulging out and bending the phone in the process.
I've also carried my phone in different pockets on my bike since I got it, 1-2 months after it came out. I even fell on it once when my front wheel slipped on a patch of ice. There is a slight ripple in the glass now, only noticeable at a sharp angle, but I don't know if it's from my fall or just a manufacturing issue. Either way, I'm quite impressed with the phone's durability. If falling ass-first on it on the hard icy pavement didn't break it, I'm sure rolling over it in bed wouldn't either. I'd check it thoroughly to be certain that they couldn't blame me for damaging it and send it to warranty.

It doesn't make sense because the front panel which basically made of hardened glass shouldn't bend. If anything any stress beyond its limit will end up breaking it. Anyways, try getting a clear shot otherwise people will have a hard time believing you.
Sent from my GT-N7100 using xda app-developers app

bushako said:
It doesn't make sense because the front panel which basically made of hardened glass shouldn't bend. If anything any stress beyond its limit will end up breaking it. Anyways, try getting a clear shot otherwise people will have a hard time believing you.
Sent from my GT-N7100 using xda app-developers app
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Exactly.
I would think that the only way to bend a glass panel would be to use an extreme amount of heat, like a torch. You would have to heat up the glass until glows red, and then bend the it. I just googled "how to bend glass" and here is a link for anyone interested, http://m.wikihow.com/Bend-Glass
You could possibly flex it, but it should snap right back into its original shape. Besides, the rest of the phone is a fairly flexible plastic.
Sent from my Nexus 4 using xda premium

lyall29 said:
Exactly.
I would think that the only way to bend a glass panel would be to use an extreme amount of heat, like a torch. You would have to heat up the glass until glows red, and then bend the it. I just googled "how to bend glass" and here is a link for anyone interested, http://m.wikihow.com/Bend-Glass
You could possibly flex it, but it should snap right back into its original shape. Besides, the rest of the phone is a fairly flexible plastic.
Sent from my Nexus 4 using xda premium
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Well there you have it. Obviously he was riding his bike on the sun!
Sent from my GT-N7100 using Tapatalk 2

adytum said:
Well there you have it. Obviously he was riding his bike on the sun!
Sent from my GT-N7100 using Tapatalk 2
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LOL!! ROFL!!!
I got my note 2 replaced!!! Lucky Me!!! The service center was arguing that its a slight bend so no problem sir!! I went mad and shouted at the tip of my voice spoke to the GM of my city!! Got a new Phone!!:laugh::laugh::laugh::fingers-crossed::fingers-crossed::angel:

Bunny2rock said:
LOL!! ROFL!!!
I got my note 2 replaced!!! Lucky Me!!! The service center was arguing that its a slight bend so no problem sir!! I went mad and shouted at the tip of my voice spoke to the GM of my city!! Got a new Phone!!:laugh::laugh::laugh::fingers-crossed::fingers-crossed::angel:
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Oh Yeah! So they agreed there's a slight bend.... u got a sharp eye yeah. That's good!

Issue with Official Black Bumper

Hey guys, i'm looking for feedback. I had the gray bumper and everything was fine, but i thought the color was too light so i sold it on ebay and bought a black one.
The black one i received from Google is having an issue and i'm trying to see if it's happening to lots of people or if its just me (will determine if i ask for a refund or another one)
The fit is great like it was on the gray one, but on the black one i have, the front lip is losing its coating. There appears to be some kind of matte finish over the plastic and its coming off, giving a very uneven appearance to the front of the case. Obviously, this wouldn't be such a bad thing if it was happening anywhere else on the case. Not only is it annoying to look at, but these little flakes are pulling onto the screen much like dust or dandruff would.
I took a picture to show what i mean. This is the best i could do to show the issue, and it's happening around the entire case.

Hey man, that is definitely not happening to my case. I'm actually a little worried now looking at your pic, I really hope that doesn't begin happening to mine!
I have the same black case too.
If I were you I would exchange for another case.
Good luck!

Having similar issue here with the finish peeling on the power button. Gonna call Google
http://imgur.com/a/xaQEN

sesz said:
Having similar issue here with the finish peeling on the power button. Gonna call Google
http://imgur.com/a/xaQEN
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I called and they are issuing a refund. They dont do it like devices where they'll send you a new one and then you just return the defective one. They didnt give me a hard time. I just explained the issue and they said sure no problem etc... So i ordered another one and i'll see how that goes.

I'm sending my black case back its coating is coming out
Sent from my Nexus 5 using xda premium

About that dust/dandruff thing - Its coming out of your skin/beard. Similar issue - I used scotch tape to remove the dots and then late cleaned the affected areas with nail polish remover (using cotton). Try it, it works!
Sent from my Nexus 5 using Tapatalk

arzbhatia said:
About that dust/dandruff thing - Its coming out of your skin/beard. Similar issue - I used scotch tape to remove the dots and then late cleaned the affected areas with nail polish remover (using cotton). Try it, it works!
Sent from my Nexus 5 using Tapatalk
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while i don't doubt what you're saying, i was just using the dust/dandruff thing as an analogy. It's not coming from my skin (and i don't have a beard), its the coating from the bumper peeling off. When it peels off, it looks very much like dust/dandruff and then clings to the screen. Sorry if i wasn't clearer.

mb3030 said:
while i don't doubt what you're saying, i was just using the dust/dandruff thing as an analogy. It's not coming from my skin (and i don't have a beard), its the coating from the bumper peeling off. When it peels off, it looks very much like dust/dandruff and then clings to the screen. Sorry if i wasn't clearer.
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Whoops. Sorry about that!
Sent from my Nexus 5 using Tapatalk

Is gorilla glass 5 a faulty product? Scratched phones!

I pretty much already started talking about it in a different thread but I figured I should start a new thread. The issue is a lot of the phones that I've seen are already scratched up in the back and some even on the front. Frankly I'm quite surprised that after one to two weeks these phones are not holding up. I suppose I can always get tempered glass on the front, it's some kind of clear shield on the back but wouldn't you expect with the way Gorilla Glass performed in the past that gorilla glass 5 would have been better? Scratching my head on this one, but thought maybe if we get enough complaints or pictures of it, maybe Samsung or Cornering will address it?
Sent from my Terminator T-800 using XDA Free mobile app

MACHEK said:
I pretty much already started talking about it in a different thread but I figured I should start a new thread. The issue is a lot of the phones that I've seen are already scratched up in the back and some even on the front. Frankly I'm quite surprised that after one to two weeks these phones are not holding up. I suppose I can always get tempered glass on the front, it's some kind of clear shield on the back but wouldn't you expect with the way Gorilla Glass performed in the past that gorilla glass 5 would have been better? Scratching my head on this one, but thought maybe if we get enough complaints or pictures of it, maybe Samsung or Cornering will address it?
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All I've seen are the full-size pics of that particular phone in the crop you made. It literally looks like someone stepped on its face and dragged it along its back on a concrete or tile floor. One scratched phone does not a crisis or epidemic make. Unless Corning wants to go out of business the scratches in that pic couldn't have been from casual use.

Someone in another thread said they placed their phone in their pocket and got a scratch on the front after one day. I just didn't want to hijack someone else's thread so I started this one. Many people have seen the same thing at various locations
Sent from my Android Toilet using XDA Free mobile app

And here is a different phone. I know same color but it's a different one which isn't that great of a pic but you can see it on the bottom too

Ugh, with this thread. The phone isn't even fully out yet. You have begun a conspiracy based on two pics of early releases that you didn't scratch yourself. Who are you, the DNC?
Sent from my SM-G935V using XDA-Developers mobile app

jackdforme said:
Ugh, with this thread. The phone isn't even fully out yet. You have begun a conspiracy based on two pics of early releases that you didn't scratch yourself. Who are you, the DNC?
Sent from my SM-G935V using XDA-Developers mobile app
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Lol
Sent from DNC using XDA Free mobile app

I have drove by three different stores with display units and I can confirm that all three units had more scratches already than the other prior gorilla glass phones. I really hope it's not an issue, but they looked bad enough for me to hold off on the preorder till I see some real life accounts.
Two of the phones had similar scratches as the op picture, the last had deep gashes on the screen. I snuck a pic of the last one.
Yup, those are scuffs on the middle of the screen, not smudges. Is it a coincidence all three are banged up? I sure hope so.

Until they decide to make screens out of sapphire or diamond then it'll always get scratched regardless, gorilla glass scratches just as easily as any tempered glass and things like dust or sand particles will always be able to scratch glass.
Don't expect the glass to be better just because the number went up by 1, what's actually made better is shatter resistance.

You all need to understand that Gorilla glass 4 & 5 are same "scratch" resistant. The difference between the two is the Gorilla 5 is less "breakable". Don't get scratch and breakable mixed-up.

I've been a long time samsung smart phone user and I have noticed one thing in common with the 'scratch resistance' on my phones, It seems that the oleophobic coating on the samsung devices gets scratched easily while the only 2 Huawei devices ive owned ( Nexus 6P and P9 Plus ) never had a hairline scratch until this day.

Good Lord - the phone's not even out yet. This is like the RAM thread, one YouTube video showing multitasking being funky has everyone's underwear in a bunch. If GG5 scratches easily we'll know about 30 days after the phone's in people's hands. Same thing for multitasking performance. If the potential for those being problems freaks you out wait a month before buying the phone. All this self-created hysteria and conclusion drawing based on such limited evidence isn't going to alter reality.

I don't get why they haven't included self healing properties to glass screens yet.

cadcamaro said:
I don't get why they haven't included self healing properties to glass screens yet.
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It's typically because the self healing nature of the material is plastic not glass and the substrate winds up skewing the optical clarity of the lens.
Sent from my SM-G935V using XDA-Developers mobile app

Isnt the thing thats scratched in that photo the plastic cover over the screen and not the screen itself ?

Crichton333 said:
Isnt the thing thats scratched in that photo the plastic cover over the screen and not the screen itself ?
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Lol sure does look like it. There is varying blue colors on the first pic around the edge before the gold rim. Looks ro be the case...nice eye. Didnt notice it until just now.

Wondering if people are "testing" it intentionally on the demo models?
Sent from my SM-G930W8 using Tapatalk

Crichton333 said:
Isnt the thing thats scratched in that photo the plastic cover over the screen and not the screen itself ?
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FYI the first image is my pic and not the OP. It's from a tmobile store by my work. I handled it myself and it did not have any protector on it. Here are the originals.
I pointed it out to the rep and he even tried scratching it off lol. Of course it didn't come off. He said they haven't been handing the demo well and has been tossed on the table etc.

Is it possible that Samsung sent these out with substandard glass cause they sent then as display models? Or do they not bother doing something like that? Maybe that's why they scratch easy?
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MACHEK said:
Is it possible that Samsung sent these out with substandard glass cause they sent then as display models? Or do they not bother doing something like that? Maybe that's why they scratch easy?
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I highly doubt that.
Sent from my SM-N910T3 using Tapatalk

MACHEK said:
Is it possible that Samsung sent these out with substandard glass cause they sent then as display models? Or do they not bother doing something like that? Maybe that's why they scratch easy?
Sent from my NSA surveillance van using XDA Free mobile app
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No. I think it's more that folks expect miracles. It's glass after all (and it's only a phone, not a military application)