My Pixel XL (VZW) (Rooted) is Randomly Deleting Photos From Storage - Google Pixel XL Questions & Answers

Seemingly, and quite alarmingly, my phone is deleting folders worth of photos from storage, one folder at a time. On the 25th, the contents of my Snapseed folder were completely wiped. I noticed it the next morning. The modified date was at 3:23am that night, about an hour after I had gone to bed. The next day, the same happened to the Snapchat folder, at 4:01am. And this morning, occurring at 4:21am, all the contents of the DCIM folder were deleted. Strangely however, the folders are still intact, just the files were missing. Luckily, all of my photos are backed up by Google Photos, which I can confirm does not delete photos after they are backed up unless you use the Free Up Space option, which I haven't touched. So tell me, am I being haunted by a ghost who finds joy in going through my phone and deleting important pictures? Or is there malware or something on my device? I checked the list of apps that have storage permissions, and everything checks out...

There's a setting when you first set up your phone to allow it to free up storage space. I made sure to turn mine off but it could be this setting, not sure.

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[Q] Gallery not showing my photo folders

I just got a Galaxy S3 Tmobile, and I used Kies to restore data, photos etc, from my S2, but the only photo folders shown are the new ones created by the phone( new taken by the camera, my new photo messages, etc), but, using Quickpic I can see all the photo folders that I restored, I tried resetting the phone, deleting the Gallery's cache data, forcing stop and restarting the phone, manually transfering the photos, and still, nothing is shown in Gallery, but, just the new folders. Somebody has a clue why this is happening?
Kochua said:
I just got a Galaxy S3 Tmobile, and I used Kies to restore data, photos etc, from my S2, but the only photo folders shown are the new ones created by the phone( new taken by the camera, my new photo messages, etc), but, using Quickpic I can see all the photo folders that I restored, I tried resetting the phone, deleting the Gallery's cache data, forcing stop and restarting the phone, manually transfering the photos, and still, nothing is shown in Gallery, but, just the new folders. Somebody has a clue why this is happening?
Click to expand...
Click to collapse
Check a file manager app. It's probably downloaded to a different SD card directory the gallery isn't scanning for.
I think it's sdcard/emulated/0 or something like that. New android versions changed sdcard directories to handle the ability to have multiple users on the phone.
When you find them use the file manager to move them over or connect the phone to USB so it's easier to see all the directories on the screen.
Sent from my SGH-T999 using Tapatalk 2
TomTcom said:
Check a file manager app. It's probably downloaded to a different SD card directory the gallery isn't scanning for.
I think it's sdcard/emulated/0 or something like that. New android versions changed sdcard directories to handle the ability to have multiple users on the phone.
When you find them use the file manager to move them over or connect the phone to USB so it's easier to see all the directories on the screen.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Sounds good, thanks for the advice, funny part of this is that the new pictures and the old ones are together in the DCIM folder, but, gallery only shows the new photos from that folder, is like something is telling to just show the phone own photos and messages.
After is usb plugged, there are 2 folders: Card and Phone, Phone shows DCIM, Picture folders in it, so I don't really see any other directories. I hope you guys understand what I am trying to explain.

Photos disappearing from SD card

Hi people.
I recently bought a 64gb MSD card from eBay, and I had set the photos to be storaged at the external storage. Besides that I'm running Android 6.01
The problem is, last night I attended a wedding where I shot some pictures, and during last night I could see in the gallery that when I started taking the pictures, the pictures in the gallery was in the beginning there, however, soon after the gallery would say the pictures format was unrecognizable (WTF?), and the pictures would go missing from the phone. I've tried using the storage handling, which is provided by android. And I'm not able to see the picture. I've tried downloading ASTRO, and get it to show the hidden files. No luck either. I've tried erasing the .nomedia file from the MSD, still nothing.
I've tried here, the morning after to take a new photo, and I can see it's supposed to be saved at storage/emulated/o/DCIM/100media, So I've gone there by the USB port on my desktop, and I still can't see the pictures. I've been through every bloody folder on the storage without any result (And yes, I've tried installing the HTC app for desktops )
If you people have any idea how to get a hold of the pictures (If they are still there?), it would greatly appreciated!
//Paaboel

Google Photos randomly creates duplicates

I noticed that sometimes Google Photos creates duplicates without any obvious reason. This applies only for some but not for all pictures. The dupes are only visible on my HTC 10 but not on the cloud gallery. The file infos of both copies differ: One shows the file name without path information, the other one shows the complete file system path (DCIM folder as supposed). Deleting the former one removes it from the cloud while deleting the latter one removes it from DCIM folder but keeps both the copy in the cloud and in the local gallery. Even when it is removed from DCIM folder, the copy still seems to be stored locally on the phone (maybe in the Google Photos cache). Where would this be?
I tried to clear Google Photos app cache and data, starting from scratch. A few minutes later, the dupes appeared again.
Why is this happening? Who can I prevent this? Has anybody also experienced this?
I was really hoping to find an answer in this thread, just to see nobody has responded. I have this exact same issue.
It wasn't always like this, but the issue started a couple days ago. Photos is now randomly duplicating new photos taken with my OnePlus 3.
The duplicated photos are, however, also visible when accessing Photos from my Chromebook.
biglilsteve said:
I was really hoping to find an answer in this thread, just to see nobody has responded. I have this exact same issue.
It wasn't always like this, but the issue started a couple days ago. Photos is now randomly duplicating new photos taken with my OnePlus 3.
The duplicated photos are, however, also visible when accessing Photos from my Chromebook.
Click to expand...
Click to collapse
The issue disappeared a few days ago as unexpected as it appeared. Maybe some of the last Google Photos updates fixed it.
It just happened again.
Lol it happens sporadically for me. Not as often as it used to though
Sent from my ONEPLUS A3000 using Tapatalk
Happening to me too... Changed phones thinking it would fix it and alas, the issue is still there... Both phones are made by oneplus never had this issue on other device...
Hello random reader from future. Previous post is from dec 2016. This one is from aug 2017.
You are reading this in 2018, or later. Do not hope that google will fix it.
It's not a bug, it's Google Photos, it will do it if you change the name of the photo, copy it, move it to a new folder, take the SD card out and put it in the new device, send them again, see It's wrong and a dozen other reasons. No duplicate check or even MD5 checksum check on photos. Everything about it is new. Wait until you try to export your photos with Takeout, there will be even more duplicates! Try Duplicate photo finder software to remove all of your duplicates in your system

File Transfer Issue

Hey guys and gals. I got my Back XL 128GB on 10/20, and I finally sat down to go through the files that were transferred from my old phone. I had an iPhone 6s Plus (long story).
I went into the DCIM folder, and saw a folder "RestoredFromOldDevice". I opened it, and all my pictures were split up into multiple folders named "100APPLE" "101APPLE" "102APPLE" and so on. I selected all the files, and dragged them to the DCIM folder one folder at a time to kinda simplify things.
After I had done this, everything disappeared. No files in any of the involved folders. Luckily I have always had Dropbox and everything wasn't lost.
I just tried copying from one folder to another on the phone, and nothing would copy.
I know I took two years away from Android (stupidly), but is this normal behavior? Something doesn't seem right.

Internal pics taking an age to load in gallery/File explorer after transfer

Hi, wondering if anyone can help. I moved over to an S20. Before doing so, I copied all my whatsapp media/any pics saved on my internal SD off my old s9 onto my pc, and then transferred them back to the new phone. So far all good. All my pics are there. The problem is, when I open the gallery, it takes an age to load them. The same thing when I navigate to the folder in file manager. ok there's over 30k pics, but it shouldn't be an issue if it works fine on the old phone.
I also noticed that the ".thumbnails" folder isn't being created within DCIM, or anywhere for that matter. Not sure if it's linked or not. Anyways, the phone internal storage is a lot quicker than my old s9, so it can't be a speed issue. Any ideas what I can do? Media storage only shows as using 100mb. I was going to try clear the data for Media Storage, but on Android 11 it seems to be greyed out. I tried adb shell pm clear com.android.providers.media but that doesn't do anything
Anything I can try or any recommedations?
Sympathy bump
Scope storage? It's so secure... yeah whatever.
I also noticed weirdly that if I take the ad card out, it loads a crap load quicker.

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