Google Photos randomly creates duplicates - HTC 10 Questions & Answers

I noticed that sometimes Google Photos creates duplicates without any obvious reason. This applies only for some but not for all pictures. The dupes are only visible on my HTC 10 but not on the cloud gallery. The file infos of both copies differ: One shows the file name without path information, the other one shows the complete file system path (DCIM folder as supposed). Deleting the former one removes it from the cloud while deleting the latter one removes it from DCIM folder but keeps both the copy in the cloud and in the local gallery. Even when it is removed from DCIM folder, the copy still seems to be stored locally on the phone (maybe in the Google Photos cache). Where would this be?
I tried to clear Google Photos app cache and data, starting from scratch. A few minutes later, the dupes appeared again.
Why is this happening? Who can I prevent this? Has anybody also experienced this?

I was really hoping to find an answer in this thread, just to see nobody has responded. I have this exact same issue.
It wasn't always like this, but the issue started a couple days ago. Photos is now randomly duplicating new photos taken with my OnePlus 3.
The duplicated photos are, however, also visible when accessing Photos from my Chromebook.

biglilsteve said:
I was really hoping to find an answer in this thread, just to see nobody has responded. I have this exact same issue.
It wasn't always like this, but the issue started a couple days ago. Photos is now randomly duplicating new photos taken with my OnePlus 3.
The duplicated photos are, however, also visible when accessing Photos from my Chromebook.
Click to expand...
Click to collapse
The issue disappeared a few days ago as unexpected as it appeared. Maybe some of the last Google Photos updates fixed it.

It just happened again.

Lol it happens sporadically for me. Not as often as it used to though
Sent from my ONEPLUS A3000 using Tapatalk

Happening to me too... Changed phones thinking it would fix it and alas, the issue is still there... Both phones are made by oneplus never had this issue on other device...

Hello random reader from future. Previous post is from dec 2016. This one is from aug 2017.
You are reading this in 2018, or later. Do not hope that google will fix it.

It's not a bug, it's Google Photos, it will do it if you change the name of the photo, copy it, move it to a new folder, take the SD card out and put it in the new device, send them again, see It's wrong and a dozen other reasons. No duplicate check or even MD5 checksum check on photos. Everything about it is new. Wait until you try to export your photos with Takeout, there will be even more duplicates! Try Duplicate photo finder software to remove all of your duplicates in your system

Related

[Q] Gallery not showing my photo folders

I just got a Galaxy S3 Tmobile, and I used Kies to restore data, photos etc, from my S2, but the only photo folders shown are the new ones created by the phone( new taken by the camera, my new photo messages, etc), but, using Quickpic I can see all the photo folders that I restored, I tried resetting the phone, deleting the Gallery's cache data, forcing stop and restarting the phone, manually transfering the photos, and still, nothing is shown in Gallery, but, just the new folders. Somebody has a clue why this is happening?
Kochua said:
I just got a Galaxy S3 Tmobile, and I used Kies to restore data, photos etc, from my S2, but the only photo folders shown are the new ones created by the phone( new taken by the camera, my new photo messages, etc), but, using Quickpic I can see all the photo folders that I restored, I tried resetting the phone, deleting the Gallery's cache data, forcing stop and restarting the phone, manually transfering the photos, and still, nothing is shown in Gallery, but, just the new folders. Somebody has a clue why this is happening?
Click to expand...
Click to collapse
Check a file manager app. It's probably downloaded to a different SD card directory the gallery isn't scanning for.
I think it's sdcard/emulated/0 or something like that. New android versions changed sdcard directories to handle the ability to have multiple users on the phone.
When you find them use the file manager to move them over or connect the phone to USB so it's easier to see all the directories on the screen.
Sent from my SGH-T999 using Tapatalk 2
TomTcom said:
Check a file manager app. It's probably downloaded to a different SD card directory the gallery isn't scanning for.
I think it's sdcard/emulated/0 or something like that. New android versions changed sdcard directories to handle the ability to have multiple users on the phone.
When you find them use the file manager to move them over or connect the phone to USB so it's easier to see all the directories on the screen.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Sounds good, thanks for the advice, funny part of this is that the new pictures and the old ones are together in the DCIM folder, but, gallery only shows the new photos from that folder, is like something is telling to just show the phone own photos and messages.
After is usb plugged, there are 2 folders: Card and Phone, Phone shows DCIM, Picture folders in it, so I don't really see any other directories. I hope you guys understand what I am trying to explain.

Dropbox Question

So I have a 2 part Dropbox question that basically amounts to me not fully understanding how it all works even though I use it on a daily basis... maybe someone here could help me out...
So I have Dropbox, on my phone (Galaxy Note 3) and 2 PCs, Home and Office.
Question 1 - You know how Dropbox on Android automatically when you're on Wifi uploads every single picture from your phone to a "Camera Uploads" folder on your Dropbox? Well since they're all uploaded already, and I have something like 3000 photos, which is starting to make my Gallery load slowly... Wouldn't the best way to clean them out be to just completely wipe all the photos from my phone... Then go through the Dropbox folder on one of my desktop computers and delete any crappy pictures I don't need to keep, leave the rest in there for backup purposes, and then if I wanted to keep some on my phone, copy those ones back onto my phone?
Question 2 - If I go through that "Camera Uploads" folder (Or any other folder in my Dropbox really) deleting and renaming and reorganizing files on one of my desktop computers... Will all those changes instantly happen on the others? Even if I'm deleting and/or renaming and/or moving around hundreds of files? What's to stop the other computer from syncing back to the one I'm currently going through and undoing all the changes I just made? Like if I have a folder called "X1" and another called "X2" and I delete a bunch of stuff out of each and then combine them into one and then name the new folder "X" ... The other computer at work isn't gonna go and sync my "X2" folder back to the computer I'm currently working on, right?
Obviously these are both a simple but clear misunderstanding of how all this cloud syncing works. I get it in principle, and use it constantly, but there are certain ideas of it that I think I'm just overthinking probably.
Any help would be appreciated.
Also I know that Q&A goes in the Q&A forum but I thought since this is a software thing and not really a phone thing it would be more appropriate in here...
From how I know it works (at least for me) as long as all accounts are logged in with the same info (name/password), and are auto-syncing, the folder that is modified first will be copied to the others when you open Dropbox on the others. In your example you have three (two PCs, and your phone). If you change something from your phone, it will replicate to your two PCs. If you change something on one of your PCs, it will replicate to your other PC, and your phone. It also works with the online site the same way. I just changed something in my phone, logged on to the website through my PC browser, and it replicated right away to match what I did on my phone.
EDIT - And I know you are talking about pics and gallery, and for that I would move/delete from the app on your phone, and not through the gallery. I think if you do something in the gallery it will just change back because you're not actually modifying Dropbox. I'm not really sure since I do all my stuff through Dropbox itself. You can try with one pic to see if it deletes from your other places if you delete it from the gallery.
Thanks for the reply. So yea if it's basically doing it instantly, then I think I'd be safe doing my plan the way I'm planning on it. My plan is to delete everything off the phone, which I know from experience doens't sync deletions to the dropbox... Just new pics get synced to dropbox... So if I delete pic11111.jpg it will still be in my dropbox folder... So with ALL my pics deleted from my phone's gallery, I can then go to my computer and spend a couple hours deleting specific garbage pictures, and those will then sync between the 2 pcs. Then I can move them out of that "Camera Uploads" folder and into a more permanent "Pics" folder. Or move first is probably even better...
Thanks again.
I use Dropbox all the time, I've got 4 accounts (Need that extra space) and then I've got it installed on my Note 3, Nexus 7, and a Galaxy S3. As for computers it's on my Mac, two laptops and a PC desktop. I installed them on all of those for the referral bonus space but now they all have the exact same account. So in answer to your question, you could go on your phone go into settings and turn off camera uploads, but then you would need to go into your gallery and manually upload the pictures you want to keep (which isn't a huge hassle to me at least.) Since you are using cloud storage technically all the photos that get uploaded wouldn't get eating up your space unless you have google+ enabled as well, then they will appear on your phone. Not all of them, but a good majority. I don't know what kind of a computer you use, but when I have dropbox on my MAC sync all of my folders that i have, I swear I get pictures that are quadrupled all the time....so frustrating. In answer to your second question, you can modify any picture, document, etc, that has been uploaded from dropbox to a computer and make any changes you want to it without it making changes to another linked computer. Only way it it would is if you put that changed photo for example, back into your dropbox folder. Hopefully that made sense

[Q] Latest HTC Gallery update [CLOUD]

Hy,
anyone saw that the new gallery update brings "Browse your photos and videos in the cloud" functionality?
Now I sure dont see any option for this but at night I got a notification from Coud that "duplicates has been deleted"...
I dont know where I can find this features, but I sure dont want any photos/videos uploaded to cloud without my permission... So if anyone have any info on this, I would really appreciate it.
Best regards
X2
I have an htc one m7 that I just updated to the latest version, after a reboot it shows the same message "gallery cloud" duplicate... etc
It didnt ask for my permission, I have the htc sync disabled, cant seem to find the option to disable this POS. Not happy.
I just noticed this morning the same behavior. I am trying to find out where this service is coming from, why it is running without my permissions and why it is putting my personal information in the cloud somewhere and I don't know where or how to get it, shut it off, or change it. It has really pissed me off to no end. I am hoping someone has an idea.
Just came here looking for the same answer.
A bit of a **** move if HTC is uploading peoples pics without asking first!!
I've emailed HTC via the play store app and asked how do we turn this feature off. I'll post if I get an answer...
Chiming in. just saw this, not pleased. I'm thinking of disabling the app till a solution is found.
I might bin it too, don't want this feature using up my data allowance...I've got about 4000 pictures on my phone...
yea wtf
Same issue. my phone keeps giving me a Cloud Gallery notification every 10 minutes or so saying it deleted duplicate photos. What in the world HTC was thinking, we may never know. But they need to let us turn this off because I show it using my data. Not cool HTC.
To add to it, I open my gallery and its cycling through all of my photos. Constantly. I click a folder, then the 'highlights' starts fast-cycling through every single photo in the folder. Not like a preview as it used to (which was annoying). This needs to stop. As someone else mentioned, I also have thousands of photos on my phone and this is driving me nuts.
CrazyCypher said:
Hy,
anyone saw that the new gallery update brings "Browse your photos and videos in the cloud" functionality?
Now I sure dont see any option for this but at night I got a notification from Coud that "duplicates has been deleted"...
I dont know where I can find this features, but I sure dont want any photos/videos uploaded to cloud without my permission... So if anyone have any info on this, I would really appreciate it.
Best regards
Click to expand...
Click to collapse
HTC Cloud Gallery does not upload any of your files to the cloud. It only indexes whatever you have on Dropbox, GDrive, FB, Flickr, only after you have agreed to link to those sites. If you see photos found by Cloud Gallery, those could be uploaded by Dropbox or GDrive automatically. You need to check their settings. Again, Cloud Gallery is a "read only" indexing service.
Started getting the same notification since the last few days -- and the worst part is that there doesn't seem to be a setting anywhere in the gallery app or in the system settings allowing to configure this "Cloud Sync" or turn it off all together.
And now I really don't know if my pictures got "synced" somewhere in someone's cloud Really annoying. Uninstalled the gallery app altogether with Titanium Backup root uninstall.
adri72 said:
Started getting the same notification since the last few days -- and the worst part is that there doesn't seem to be a setting anywhere in the gallery app or in the system settings allowing to configure this "Cloud Sync" or turn it off all together.
And now I really don't know if my pictures got "synced" somewhere in someone's cloud Really annoying. Uninstalled the gallery app altogether with Titanium Backup root uninstall.
Click to expand...
Click to collapse
I have the same issue. Haven't found a solution yet but I wanted to let you know that freezing/uninstalling gallery will stop the cloud syncs but there are side affects.
I froze it and all seemed normal until I tried to set a contact image. Freezing gallery somehow disrupted the ability to link images to contacts. I tried it from within the contact app and through a third party gallery app and it wouldn't work either way. I had to defrost the HTC gallery in order to set the contact image.
There maybe other side affects but that was the only one that I ran into.

Photos disappearing from SD card

Hi people.
I recently bought a 64gb MSD card from eBay, and I had set the photos to be storaged at the external storage. Besides that I'm running Android 6.01
The problem is, last night I attended a wedding where I shot some pictures, and during last night I could see in the gallery that when I started taking the pictures, the pictures in the gallery was in the beginning there, however, soon after the gallery would say the pictures format was unrecognizable (WTF?), and the pictures would go missing from the phone. I've tried using the storage handling, which is provided by android. And I'm not able to see the picture. I've tried downloading ASTRO, and get it to show the hidden files. No luck either. I've tried erasing the .nomedia file from the MSD, still nothing.
I've tried here, the morning after to take a new photo, and I can see it's supposed to be saved at storage/emulated/o/DCIM/100media, So I've gone there by the USB port on my desktop, and I still can't see the pictures. I've been through every bloody folder on the storage without any result (And yes, I've tried installing the HTC app for desktops )
If you people have any idea how to get a hold of the pictures (If they are still there?), it would greatly appreciated!
//Paaboel

My Pixel XL (VZW) (Rooted) is Randomly Deleting Photos From Storage

Seemingly, and quite alarmingly, my phone is deleting folders worth of photos from storage, one folder at a time. On the 25th, the contents of my Snapseed folder were completely wiped. I noticed it the next morning. The modified date was at 3:23am that night, about an hour after I had gone to bed. The next day, the same happened to the Snapchat folder, at 4:01am. And this morning, occurring at 4:21am, all the contents of the DCIM folder were deleted. Strangely however, the folders are still intact, just the files were missing. Luckily, all of my photos are backed up by Google Photos, which I can confirm does not delete photos after they are backed up unless you use the Free Up Space option, which I haven't touched. So tell me, am I being haunted by a ghost who finds joy in going through my phone and deleting important pictures? Or is there malware or something on my device? I checked the list of apps that have storage permissions, and everything checks out...
There's a setting when you first set up your phone to allow it to free up storage space. I made sure to turn mine off but it could be this setting, not sure.

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