Performace on september update - Xiaomi Mi A2 Lite Questions & Answers

Compared to august update, some apps are taking longer to start, also got some micro freezes while launching random apps. everything stock.
Think im going back to august OTA.

Correct me if I'm wrong, the September update only affects boot.img and as such likely won't have any effects on performance.

cpu004 said:
Correct me if I'm wrong, the September update only affects boot.img and as such likely won't have any effects on performance.
Click to expand...
Click to collapse
No, it affects mainly the system partition (system.img) but all the other partitions too.

For me phone is faster after this september update. I don't have so much issues with typing lag or input latency...

Related

Security updates

I recently flashed Nougat QB2 and it works great. I have noticed that AT&T has released security patch level updates QC2 (1st March) and QD4 (1st April) since. Does anyone know how important it is to keep up to date with security patch levels? Is it ok to stay on QB2 for a while?
P.s. I'm overseas so can't get the OTA updates
Did you flash QB2 directly from Odin? I have downloaded it but wasn't sure if using Odin was the accepted method? I am running the engineering rom now PL4 and it is very laggy and would like to update to hopefully something faster and less laggy?
Yep flashed QB2 with Odin. Certainly seems to be buttery smooth and working without issue so far.
I obtained the link here: https://forum.xda-developers.com/s7-active/how-to/g891a-android-n-offical-odin-package-t3581042
Thanks Scroob hoping someone was going to answer my question. Did you have to factory reset? Did flashing wipe the phone?
No problem,
Unfortunately yes. it does reset the phone. Smart switch definitely helps ease the pain of reinstalling all the apps but its a pain re-configuring the phone none the less.
if you update via the sdcard with the zip in recovery, and exit at the right time (you gotta be ready and quick) you can get away with not having it totally reset everything

July Verizon Update running very hot!

Can I just flash the June update and go back?
No issues when I used the July update (non-Verizon), but yes you can go back
If you don't mind setting up your phone again you might want to try a factory reset before going back to June. Sometimes after an OTA update or an accumulation of OTA updates over time something in the phone gets corrupted (cache, old app data, code that isn't properly updated or erased in an update) and the best thing to do is a factory reset to start fresh.
rickysidhu_ said:
No issues when I used the July update (non-Verizon), but yes you can go back
Click to expand...
Click to collapse
Thank you for responding.
jhs39 said:
If you don't mind setting up your phone again you might want to try a factory reset before going back to June. Sometimes after an OTA update or an accumulation of OTA updates over time something in the phone gets corrupted (cache, old app data, code that isn't properly updated or erased in an update) and the best thing to do is a factory reset to start fresh.
Click to expand...
Click to collapse
That's a good suggestion. Thanks for responding.
STraver said:
Can I just flash the June update and go back?
Click to expand...
Click to collapse
Mine did as well, I suspected teh July update.
5 days in though it seems to have cooled off and is working at the temps I am accustomed to ~30c at idle.
parakleet said:
Mine did as well, I suspected teh July update.
5 days in though it seems to have cooled off and is working at the temps I am accustomed to ~30c at idle.
Click to expand...
Click to collapse
Okay thanks. That's good to know. For now I have flashed back to June. I may flash July and factory reset as was suggested above. For the past few months I have been updating by removing the "-w" from the flashall batch file and maybe it's caught up with me. I also tried wiping the davlik cache in twrp but that doesn't seem to work.
STraver said:
Okay thanks. That's good to know. For now I have flashed back to June. I may flash July and factory reset as was suggested above. For the past few months I have been updating by removing the "-w" from the flashall batch file and maybe it's caught up with me. I also tried wiping the davlik cache in twrp but that doesn't seem to work.
Click to expand...
Click to collapse
Try just clearing your cache partition from settings > storage. It may help in some cases too if cache is corrupted.
Factory reset will pretty much guarantee fix.
STraver said:
That's a good suggestion. Thanks for responding.
Click to expand...
Click to collapse
You're welcome.
---------- Post added at 08:07 PM ---------- Previous post was at 08:02 PM ----------
milan187 said:
Try just clearing your cache partition from settings > storage. It may help in some cases too if cache is corrupted.
Factory reset will pretty much guarantee fix.
Click to expand...
Click to collapse
You might be right that adding -w caused your problem. There is always a possibility that some user data in an app that gets saved can cause problems after the phone is updated.
jhs39 said:
You're welcome.
---------- Post added at 08:07 PM ---------- Previous post was at 08:02 PM ----------
You might be right that adding -w caused your problem. There is always a possibility that some user data in an app that gets saved can cause problems after the phone is updated.
Click to expand...
Click to collapse
Well I factory reset and installed the July update. The phone is fine now and not not hot but it seems a lot faster too. The only issue I ran into was that evidently my apps weren't being backed up to my google account, so I had to manually install them again. Thanks for your advice!
STraver said:
Well I factory reset and installed the July update. The phone is fine now and not not hot but it seems a lot faster too. The only issue I ran into was that evidently my apps weren't being backed up to my google account, so I had to manually install them again. Thanks for your advice!
Click to expand...
Click to collapse
I've had that happen after a factory reset or Rom flash in the past too even though I knew my apps were being backed up--they are by default unless you turn the feature off. I don't know why that happens but sometimes it does. I'm glad everything is working fine now. Sometimes giving your phone a fresh start by doing an occasional factory reset or completely clean flash is the best thing you can do. The fact that it seems to be running faster now is very likely true. Again, glad you got it sorted out. I'm actually running the beta of O and if you like how the Pixel runs on Nougat I think you will be even happier when O officially rolls out in August. The boot time on O is almost instant, battery life is slightly better and should improve more if more apps optimize their code for O, and the phone runs very snappy even though O is still in beta.
jhs39 said:
I've had that happen after a factory reset or Rom flash in the past too even though I knew my apps were being backed up--they are by default unless you turn the feature off. I don't know why that happens but sometimes it does. I'm glad everything is working fine now. Sometimes giving your phone a fresh start by doing an occasional factory reset or completely clean flash is the best thing you can do. The fact that it seems to be running faster now is very likely true. Again, glad you got it sorted out. I'm actually running the beta of O and if you like how the Pixel runs on Nougat I think you will be even happier when O officially rolls out in August. The boot time on O is almost instant, battery life is slightly better and should improve more if more apps optimize their code for O, and the phone runs very snappy even though O is still in beta.
Click to expand...
Click to collapse
Interesting. So O is supposed to become available in August. Will my older apps still work or will they all have to be updated by the developers? Also- for future updates would I be better off doing an OTA vs a complete flash (with the -w taken out)? In any case it sounds like at least every other month I should do a reset and reinstall anyway. What is the risk in just not updating every month? Thanks!
STraver said:
Interesting. So O is supposed to become available in August. Will my older apps still work or will they all have to be updated by the developers? Also- for future updates would I be better off doing an OTA vs a complete flash (with the -w taken out)? In any case it sounds like at least every other month I should do a reset and reinstall anyway. What is the risk in just not updating every month? Thanks!
Click to expand...
Click to collapse
I've encountered a handful of apps that don't work on O but they probably will by the official launch date. But an app being optimized to help provide better battery life is something that goes on in the background that you won't notice unless you are a programmer that can analyze code or knowledgeable tech writers shame app devs publicly who don't do it. Android O has the ability to limit an apps background processes so it uses less battery but my understanding is that it only happens if the app developers voluntarily write code that allows O to do that to the app and a lot of devs are probably not going to do that if it is voluntary.
I'm not sure what your setup is but if you are manually flashing updates presumably you have a custom recovery and possibly root. Some Pixel users have reported successfully flashing OTA updates anyway because of the dual partitions on the Pixel but it wipes out your custom recovery and root and returns you to full stock and I'm not sure doing that works reliably. I don't know that the Flashfire/Flashify (I don't remember which app goes with TWRP) works on the Pixel. I don't have any experience flashing OTA updates manually via bootloader rather than the full monthly update. Personally I was never a fan of removing -w from a full flash because it can always lead to potential problems that aren't necessarily completely obvious. I always prefer to clean flash to give the phone a clean start, but that's just my own preference. I didn't like to dirty flash custom Roms either --i would always do a clean flash every month and set up my phone from scratch.
jhs39 said:
I've encountered a handful of apps that don't work on O but they probably will by the official launch date. But an app being optimized to help provide better battery life is something that goes on in the background that you won't notice unless you are a programmer that can analyze code or knowledgeable tech writers shame app devs publicly who don't do it. Android O has the ability to limit an apps background processes so it uses less battery but my understanding is that it only happens if the app developers voluntarily write code that allows O to do that to the app and a lot of devs are probably not going to do that if it is voluntary.
I'm not sure what your setup is but if you are manually flashing updates presumably you have a custom recovery and possibly root. Some Pixel users have reported successfully flashing OTA updates anyway because of the dual partitions on the Pixel but it wipes out your custom recovery and root and returns you to full stock and I'm not sure doing that works reliably. I don't know that the Flashfire/Flashify (I don't remember which app goes with TWRP) works on the Pixel. I don't have any experience flashing OTA updates manually via bootloader rather than the full monthly update. Personally I was never a fan of removing -w from a full flash because it can always lead to potential problems that aren't necessarily completely obvious. I always prefer to clean flash to give the phone a clean start, but that's just my own preference. I didn't like to dirty flash custom Roms either --i would always do a clean flash every month and set up my phone from scratch.
Click to expand...
Click to collapse
Okay that's good to know thank you!
You're welcome.

Flash OTA factory image

Hi everybody,
Since January's patchs, I see my battery life decreasing passing from 7-8h of SOT to 5-6h.
So this weekend I decided to flash the December OTA factory image from google by following this tutorial (2nd methode) : https://www.youtube.com/watch?v=zQmK5KwN5dk&t=407s
I followed entirely the video and the phone work great (but it mades all updates and I have the same battery drain as before.....)
In the video he talks about "boot slot" (a or b). Or when I flash the OTA, there were not here, nothing in my bootloader. For security purposes, I flash on both "boot slot" and phone works.
I would like more details about those "slot", because next weekend I'm gonna flash again the December patch and take care to don't update my phone to February patch.
Thank you all, have a good day.
Le_Combattant said:
Hi everybody,
Since January's patchs, I see my battery life decreasing passing from 7-8h of SOT to 5-6h.
So this weekend I decided to flash the December OTA factory image from google by following this tutorial (2nd methode) : https://www.youtube.com/watch?v=zQmK5KwN5dk&t=407s
I followed entirely the video and the phone work great (but it mades all updates and I have the same battery drain as before.....)
In the video he talks about "boot slot" (a or b). Or when I flash the OTA, there were not here, nothing in my bootloader. For security purposes, I flash on both "boot slot" and phone works.
I would like more details about those "slot", because next weekend I'm gonna flash again the December patch and take care to don't update my phone to February patch.
Thank you all, have a good day.
Click to expand...
Click to collapse
There are two good resources HERE and HERE , but I'm not sure how they might specifically assist you in terms of flashing the OTAs and what not...

[Q] May Security Patch Update 2019

Anyone else feel as the battery drains faster on latest software patch release
Last Patch would give me a day and a bit
With same usage
Running on my 2XL
Stock rom with some apps removed
EwOkie said:
Anyone else feel as the battery drains faster on latest software patch release
Last Patch would give me a day and a bit
With same usage
Running on my 2XL
Stock rom with some apps removed
Click to expand...
Click to collapse
Any time we do an update they is a chance of a negative effect. If you installed the May image from scratch then clearly it's not an update. But if you did, I would do a clean install before getting to concerned about it. I have often had FC's, battery drain and odd behaviors on updates that disappeared on a clean install.
Again, if you didn't install it as an update than just ignore me and let others give their input.
Updated via system update from Google
If I wanted to install a custom rom on may update how would I go about flashing it without using a computer do I just need the radio and vendor img flashed and if yes what are the steps
Still on April update

constant "Bluetooth keeps stopping"

I just started receiving the error "Bluetooth keeps stopping" on my Pixel 3 XL a week ago. It comes and goes seemingly completely at random, sometimes clicking close app will work and other times it will just keep coming back over and over until I restart my phone. It's a huge problem because it takes my wifi and sometimes I think even my mobile data down with it. I've read a bunch of posts and it seems like many people have been having this issue.
I've tried turning off Wi-fi and Bluetooth scanning.
updating Google Play system update.
Clearing cache and storage of Bluetooth.
resetting every bluetooth device I own
Factory Reset
sideloading an OTA image
Flashing a factory image
I'm all out of ideas. The only thing I can come up with is it's a hardware issue, but generally hardware issues I run into are not so sporadic and random. Usually it's either broke, or not broke. It doesn't seem to correlate to how hot the phone gets. I feel like Google broke something with an Android update. I've tried to warranty it through Google but I purchased it new on Ebay and they want the original purchasers name, email and order number. Anyone know of a way around that for Google's warranty?
As a last ditch effort I just flashed the Sep 18th Android 9 factory image, crossing my fingers that for some reason that does something.
My only other idea is google has driver binaries posted for pixel devices. Do these binaries get written over/rolled back when the factory image is flashed? Or are they isolated and not touched when flashing a factory image? Could flashing new driver binaries fix the problem? If so, does anyone have a guide on how to flash the driver binaries, google gives documentation for sideloading the OTA or flashing factory images, but nothing for how to install the driver binaries.
iwestfall7062 said:
I just started receiving the error "Bluetooth keeps stopping" on my Pixel 3 XL a week ago. It comes and goes seemingly completely at random, sometimes clicking close app will work and other times it will just keep coming back over and over until I restart my phone. It's a huge problem because it takes my wifi and sometimes I think even my mobile data down with it. I've read a bunch of posts and it seems like many people have been having this issue.
I've tried turning off Wi-fi and Bluetooth scanning.
updating Google Play system update.
Clearing cache and storage of Bluetooth.
resetting every bluetooth device I own
Factory Reset
sideloading an OTA image
Flashing a factory image
I'm all out of ideas. The only thing I can come up with is it's a hardware issue, but generally hardware issues I run into are not so sporadic and random. Usually it's either broke, or not broke. It doesn't seem to correlate to how hot the phone gets. I feel like Google broke something with an Android update. I've tried to warranty it through Google but I purchased it new on Ebay and they want the original purchasers name, email and order number. Anyone know of a way around that for Google's warranty?
As a last ditch effort I just flashed the Sep 18th Android 9 factory image, crossing my fingers that for some reason that does something.
My only other idea is google has driver binaries posted for pixel devices. Do these binaries get written over/rolled back when the factory image is flashed? Or are they isolated and not touched when flashing a factory image? Could flashing new driver binaries fix the problem? If so, does anyone have a guide on how to flash the driver binaries, google gives documentation for sideloading the OTA or flashing factory images, but nothing for how to install the driver binaries.
Click to expand...
Click to collapse
Try flashing the dec/Jan build then lock bootloader then start phone as normal setup then unlock bootloader. There's also some Bluetooth settings in the developer ootions. Also check battery settings for the app maybe try turning off optizmation for it. There's also a setting somewhere that will let you turn off the ble236a scan it's always on mine new pair list. But the drivers are usually flash with the update or ota. I needed to flash those when flashing Dirty Unicorns. Fastboot flash vendor_a vendor.img and same for vendor_b believe the other is the radio img you would need to extract them with 7zip if using Windows.
Mine did this as well but I was using naptime,and servicly to kill and or deep sleep quicker. Which is what made me think of the battery optizmation
billyt1 said:
Try flashing the dec/Jan build then lock bootloader then start phone as normal setup then unlock bootloader. There's also some Bluetooth settings in the developer ootions. Also check battery settings for the app maybe try turning off optizmation for it. There's also a setting somewhere that will let you turn off the ble236a scan it's always on mine new pair list. But the drivers are usually flash with the update or ota. I needed to flash those when flashing Dirty Unicorns. Fastboot flash vendor_a vendor.img and same for vendor_b believe the other is the radio img you would need to extract them with 7zip if using Windows.
Mine did this as well but I was using naptime,and servicly to kill and or deep sleep quicker. Which is what made me think of the battery optizmation
Click to expand...
Click to collapse
Just a precaution, as soon as you start locking and unlocking bootloader you're going to be doing a complete wipe of your device. So backup before hand. You'll also want to do a complete install of the factory image, with the wipe option, before you attempt to lock the bootloader. If you lock the bootloader and you are not 100% stock of something goes wrong you could end up with an expensive paper weight.
billyt1 said:
Try flashing the dec/Jan build then lock bootloader then start phone as normal setup then unlock bootloader. There's also some Bluetooth settings in the developer ootions. Also check battery settings for the app maybe try turning off optizmation for it. There's also a setting somewhere that will let you turn off the ble236a scan it's always on mine new pair list. But the drivers are usually flash with the update or ota. I needed to flash those when flashing Dirty Unicorns. Fastboot flash vendor_a vendor.img and same for vendor_b believe the other is the radio img you would need to extract them with 7zip if using Windows.
Mine did this as well but I was using naptime,and servicly to kill and or deep sleep quicker. Which is what made me think of the battery optizmation
Click to expand...
Click to collapse
The error happened once immediately after a full factory image flash before I had downloaded a single program or changed a single setting, so I don't see how it could be bluetooth settings, battery optimization, wifi/bluetooth scanning, or a rogue app. Oddly enough, since posting this last night I've managed to go 12 hours without an errors after flashing the Sept 2018 factory image. buuuuuuuut now I'm afraid to upgrade to Android 10 again.
jd1639 said:
Just a precaution, as soon as you start locking and unlocking bootloader you're going to be doing a complete wipe of your device. So backup before hand. You'll also want to do a complete install of the factory image, with the wipe option, before you attempt to lock the bootloader. If you lock the bootloader and you are not 100% stock of something goes wrong you could end up with an expensive paper weight.
Click to expand...
Click to collapse
Thank you for making sure I understood this. Yeah, I generally factory reset my phone and laptop once a year so I always back everything up before a reset. And yeah, I haven't changed anything from stock on this phone since I've had it, so unlocking and locking the bootloader should never cause any issues. As I told Billy, the Sept 2018 image seems to have fixed the problem, fingers crossed.
Is it probable that upgrading once again to Android 10 will cause the issue to return? The Sept 2018 image must have changed an internal setting or driver that wasn't functioning properly.
iwestfall7062 said:
Is it probable that upgrading once again to Android 10 will cause the issue to return? The Sept 2018 image must have changed an internal setting or driver that wasn't functioning properly.
Click to expand...
Click to collapse
I can't tell you for sure, but i would think the latest firmware should work. There have been a number of Bluetooth fixes since the original firmware, which it appears you're on now. That, and lots of security fixes.
jd1639 said:
I can't tell you for sure, but i would think the latest firmware should work. There have been a number of Bluetooth fixes since the original firmware, which it appears you're on now. That, and lots of security fixes.
Click to expand...
Click to collapse
Yeah, I mean I would much prefer being on Android 10 and having the latest updates, I normally update as soon as they come out. But, given that I flashed the Jan 2020 image and bluetooth was still broken, and then flashed the Sep 2018 which seems to have fixed it, I'm hesitant to go back to the Jan 2020 updates. Kind of tending towards the if it isn't broken, don't fix it philosophy right now. If I had time to monkey around with my phone all the time I wouldn't mind, but the semester just started and I use my phone for everything at school so I don't really have time for it to be not working. >.< Such an odd issue and odd fix.
Looks hardware related, like the cable is loose.
wangdaning said:
Looks hardware related, like the cable is loose.
Click to expand...
Click to collapse
And it's continuing to happen even with the Sept 2018 factory image flash.
Why do you think it's hardware related and that a cable is loose when a reboot fixes it? If the cable is loose a reboot shouldn't fix it.
iwestfall7062 said:
And it's continuing to happen even with the Sept 2018 factory image flash.
Why do you think it's hardware related and that a cable is loose when a reboot fixes it? If the cable is loose a reboot shouldn't fix it.
Click to expand...
Click to collapse
What do you have Bluetooth connected to when it happens?
jd1639 said:
What do you have Bluetooth connected to when it happens?
Click to expand...
Click to collapse
Nothing. It doesn't matter whether anything is connected or not. It literally happened on first boot up of a fresh flashed Jan 2020 factory image, before I had put a single thing on the phone.
Generally I have my Fitbit Versa connected, I got 2 tiles awhile ago, but first troubleshooting thing I did was remove the app and delete those from bluetooth since those were my latest additions to bluetooth. I have backbeat fit headphones I use sometimes, the same with bose soundlink ii headphones, ps4 controllers, a jbl pulse 3, my car radio. But I factory restored all of those items so they weren't trying to connect to my phone, and then flashed the factory image. So I don't see how it has anything to do with an actual bluetooth connection.
Im having this same exact issue. Android 9 was always super smooth. It all started with the Android 10 update. I was having all kinds of Radio related (wifi/bluetooth/data) issues ever since. I noticed sometime in Nov/Dec that google released some kind of radio system app update and things got a little better. But I still have the Bluetooth problem (like today, which prompted me to find this thread) or every once in a while ill lose all data connectivity and have to reboot my phone for everything to come back. I LOVE the dark theme, but this has to be the worst Android update from a stability standpoint ive ever experienced.
Just want you to know it isnt just you. Its something to do with some phones on Android 10
JJT211 said:
Im having this same exact issue. Android 9 was always super smooth. It all started with the Android 10 update. I was having all kinds of Radio related (wifi/bluetooth/data) issues ever since. I noticed sometime in Nov/Dec that google released some kind of radio system app update and things got a little better. But I still have the Bluetooth problem (like today, which prompted me to find this thread) or every once in a while ill lose all data connectivity and have to reboot my phone for everything to come back. I LOVE the dark theme, but this has to be the worst Android update from a stability standpoint ive ever experienced.
Just want you to know it isnt just you. Its something to do with some phones on Android 10
Click to expand...
Click to collapse
Yeah, I wish this thread held a solution for you. I've searched and searched and tried every solution I've found on google and nothing has worked, and really none of the threads I have found have ever had a concrete solution either, just one or two people going "well I did THIS and it worked", and a bunch of people saying it didn't work for them. I just cannot fathom how a full factory flash back to the very first image would not revert the changes that came with Android 10. That's why I was questioning whether or not a factory flash replaces driver binaries. It's the only way I could see the factory flash to Sept 2018 not fixing our issue. (Other than it really being a hardware issue, but that doesn't seem possible to me.)
Oh wow, you're still having same issues on Android 9??
Im still on Android 10, most recent update. I did do a full factory flash a few weeks ago and it was quite the improvement. But I still do have the Bluetooth/radio issue every once in a while, like yesterday.
I wonder if it's a hardware issue and/or substandard hardware performance that Android 10 made more prevalent? That's something we'll probably never know
I only pointed to hardware as I had a similar issue years ago. The radio connections were slightly loose so it would come and go. I do hope you are able to figure out what is wrong, was not trying to be rude.
wangdaning said:
I only pointed to hardware as I had a similar issue years ago. The radio connections were slightly loose so it would come and go. I do hope you are able to figure out what is wrong, was not trying to be rude.
Click to expand...
Click to collapse
Oh no, I didn't think for a second you were being rude. And I appreciate your idea, just with what I'm experiencing with my specific phone it doesn't seem to be a hardware issue.
Strangely enough, the issue has been tapering off as of late, after the factory resets I just continued to use my phone while I wait to figure out if I can get a refund or a warranty replacement, etc. The issue has been occurring with much less frequency since then. Still happens, but not like it was.
Damn, the Bluetooth bug is back again. It was so bad the other day, my phone kept bootlooping for like 20 mins while I was on the road.
I finally just let phone sit for a while and it fixed itself. Man this is completely sporadic.
JJT211 said:
Damn, the Bluetooth bug is back again. It was so bad the other day, my phone kept bootlooping for like 20 mins while I was on the road.
I finally just let phone sit for a while and it fixed itself. Man this is completely sporadic.
Click to expand...
Click to collapse
Yeah, mines been better for like 4 days, and then it just crashed and rebooted by itself earlier today.
has anyone gotten to the bottom of this yet? it seems to be a result of the play store system update being "stuck" on Sept 1st...even if you get it to download to the current version, currently March 1st, after a reboot it will not show the March update has been applied. And should it actually show that the March update has been applies, within a day the phone will reboot and the bluetooth bug will return, strangely the update to the play store system reverts to Sept 1st.
I'm having this issue with my son's phone. I tried unlocking the bootloader and flashing the factory img from April but of course the bug is still there, and after signing in the Play Store system is of course dated Sept 1st
There is no fix. I made an official Android Issue Tracker thread.
https://issuetracker.google.com/issues/151033055
and a Google Pixel Phone Help thread.
https://support.google.com/pixelphone/thread/32828289?hl=en
Google's being ****ty about it. I eventually just bought a new Pixel 4 XL. I needed a functional phone for school and work, and as much as I hate to spend money on another Google product after this mess, they do make the most powerful pure android phones with the best camera. Ebay FTW, $600, never giving them another penny directly.
If you still have warranty, get it warrantied immediately, and don't take no for an answer. I dawdled around thinking it would get fixed and even though I reported that I was having issues with it directly to Google's phone support BEFORE the warranty expired, by the time I called a second time and pushed a manager to see if they could warranty it, my warranty had expired so they told me to go jump in a lake.
to make it worse, Google told me the phone still has an extended warranty but I'm not the original owner and have no way to contact that individual. But you need that person's email address for it to work. So it was purchased but because of this technicality it's null and void. I get the security of it but it's still garbage

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