just got this phone today and decided to root it. then, probably made one of the stupidest mistake in life. i tried to use the wrong PIT file and forgot to uncheck the repartition. now nothing show up on the screen, only the blue led light come up. non of the key combo works and can't get in download mode. (shouldn't try rooting while eating and watching movie ). so after digging though some threads, i just wondering will a usb jig fix my problem? and if i need to take it back to sprint, what's the best logical excuse i can use to get a replacement or get it fixed? Thanks.
If your phone won't turn on at all, and it seems like it's hardbricked. Get a Jtag service from the guy on Mobile Tech Videos. That's $50 compared to paying $100 and waiting for the Insurance to have a replacement in stock.
http://mobiletechvideos.mybigcommerce.com/samsung-epic-4g-touch-jtag-brick-repair/
I did that and he got my phone working again. I would have been 2 plus weeks without it (waiting on insurance to have replacement), but got mines back within 3 days. (Because I live 2 hours away. )
USB jigs only work if the phone can turn on. So you have to be able to see the "Samsung Galaxy S2" splash screen. If you can't even see that, then no, USB jigs won't work.
Man your phone is a day old... take that sucker back to Sprint and tell them you loaded up an app from the market shut the phone down and it wont turn back on... You have insurance(hopefully) plus you are within your first 15 days...
if your phones a day old and you tried to root it while eating and watching a movie maybe you should have them replace it with a Samsung....Replenish! honestly, be careful mang. when in doubt, put down the pizza lol.
Sent from my SPH-D710 using XDA App
hi guys, I took my phone back to sprint today, those people who worked there are really nice there and i got my phone replace in less than 10mins. Now it's rooted and working great! Thanks for all your help.
Hi All,
Ive had the tablet for a week but for the last few days it keeps randomly rebooting and then the battery will suddenly go to 0%. The other night i charged all night then it only reached 11%.
Unfortunately O2 dont have stock at the moment so i cant swap it.. Ive tried an odin reflash and all sorts but to no avail.
If the tablet is in download or recovery it doesnt reboot..
Guitarfreak26 said:
Hi All,
Ive had the tablet for a week but for the last few days it keeps randomly rebooting and then the battery will suddenly go to 0%. The other night i charged all night then it only reached 11%.
Unfortunately O2 dont have stock at the moment so i cant swap it.. Ive tried an odin reflash and all sorts but to no avail.
If the tablet is in download or recovery it doesnt reboot..
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Click to collapse
seems like power ic faulty, try to run some intensive games, or benchmark app, or try app named galaxy charging current.
i had xperia z tablet with these symptoms, the power ic was bye bye.
Is that fixable or will I have to wait for a swap?
Ahh not fixable.. Worst thing is o2 have no stock anywhere
Guitarfreak26 said:
Ahh not fixable.. Worst thing is o2 have no stock anywhere
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sorry to hear that.
try swap that unit w/ full boxed and accessories to samsung repair center in your area.
in my country, samsung repair center will swap any of their faulty devices if not repairable in one week tops.
i did swap new sealed note 2 from s3, 11 months of usage ( 1 month of warranty left ). samsung said s3 is out of production, so i was offered to choose s4 or note 2, but that brand new note 2 only got 1 month of warranty left.
I'll give them a call tomorrow see what they say
I have randomly started experiencing a problem where my device would turn off randomly which has gradually gotten worse to the point where it's stuck in a boot loop sort thing and will shut off randomly during boot then restart.
The problem started by every now and then (sometimes not happening for a day at a time) the phone would turn off then turn back on again gradually getting worse. The problem started when I installed the latest update during the update the screen froze (no it was not interrupted in anyway and done officially through the phone) so after leaving it overnight and it not progressing I took the chance and removed the battery. it then turned on and finished the update without an issue. The phone has since as I explained got into a 'boot loop' sort scenario where it will work if the charger is plugged in but couldn't be a battery issue as doesn't turn off if I put it into download mode. Things I've tried: Doing a complete reset- Still no fix. and now today I entered download mode and re-installed the firmware which was successful but still no prevail?! What the hell could this be?! Thanks
samisthebest said:
I have randomly started experiencing a problem where my device would turn off randomly which has gradually gotten worse to the point where it's stuck in a boot loop sort thing and will shut off randomly during boot then restart.
The problem started by every now and then (sometimes not happening for a day at a time) the phone would turn off then turn back on again gradually getting worse. The problem started when I installed the latest update during the update the screen froze (no it was not interrupted in anyway and done officially through the phone) so after leaving it overnight and it not progressing I took the chance and removed the battery. it then turned on and finished the update without an issue. The phone has since as I explained got into a 'boot loop' sort scenario where it will work if the charger is plugged in but couldn't be a battery issue as doesn't turn off if I put it into download mode. Things I've tried: Doing a complete reset- Still no fix. and now today I entered download mode and re-installed the firmware which was successful but still no prevail?! What the hell could this be?! Thanks
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Click to collapse
Maybe it's a hardware issue
hi, where did you get the firmware? it could be corrupted. if I were you I would download again the firmware and reflash it.
after that I'll do a hard reset.
samisthebest said:
I have randomly started experiencing a problem where my device would turn off randomly which has gradually gotten worse to the point where it's stuck in a boot loop sort thing and will shut off randomly during boot then restart.
The problem started by every now and then (sometimes not happening for a day at a time) the phone would turn off then turn back on again gradually getting worse. The problem started when I installed the latest update during the update the screen froze (no it was not interrupted in anyway and done officially through the phone) so after leaving it overnight and it not progressing I took the chance and removed the battery. it then turned on and finished the update without an issue. The phone has since as I explained got into a 'boot loop' sort scenario where it will work if the charger is plugged in but couldn't be a battery issue as doesn't turn off if I put it into download mode. Things I've tried: Doing a complete reset- Still no fix. and now today I entered download mode and re-installed the firmware which was successful but still no prevail?! What the hell could this be?! Thanks
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Well i guess im not alone as i have the same exact problem as you do! WHich version do you have? I have the White T-Mobile version and i bought it the same week it was on sale i felt that i got a phone that was part of a bad batch because of some problems ive had with it but i didnt buy insurance for it. i was on LG's OS and it started to get worse and worse so i restored it and went to a lollipop rom. its still happening but it only reboots once. however, as soon as i start using apps it reboots on me. i want to unroot it but at the same time i dont want to go through the trouble of rooting it again. Any ideas of what it could be?
My problem just randomly started happening and i noticed this started happening strangely after my phone completely died on me and didnt want to turn on so i connected it to the charger and it started charging but had a yellow warning triangle somewhere on the screen.
EduardoZ714 said:
Well i guess im not alone as i have the same exact problem as you do! WHich version do you have? I have the White T-Mobile version and i bought it the same week it was on sale i felt that i got a phone that was part of a bad batch because of some problems ive had with it but i didnt buy insurance for it. i was on LG's OS and it started to get worse and worse so i restored it and went to a lollipop rom. its still happening but it only reboots once. however, as soon as i start using apps it reboots on me. i want to unroot it but at the same time i dont want to go through the trouble of rooting it again. Any ideas of what it could be?
My problem just randomly started happening and i noticed this started happening strangely after my phone completely died on me and didnt want to turn on so i connected it to the charger and it started charging but had a yellow warning triangle somewhere on the screen.
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Hey, nice to hear someone has the same issue, I however hvent had the yellow warning triangle come up yet, as an update all of a sudden it keeps turning off as soon as it boots even on charge!!!??? It just keeps getting gradually worse?! However I have noticed the battery % it shows when turned off is 100% and very randomly it displays 70% then when the phone boots it will show 2% for the 2 seconds it stays on before it dies?!
samisthebest said:
Hey, nice to hear someone has the same issue, I however hvent had the yellow warning triangle come up yet, as an update all of a sudden it keeps turning off as soon as it boots even on charge!!!??? It just keeps getting gradually worse?! However I have noticed the battery % it shows when turned off is 100% and very randomly it displays 70% then when the phone boots it will show 2% for the 2 seconds it stays on before it dies?!
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Wait now it reboots on you even if its charging? I too started noticing that with my battery . if I turn it off and charge it it and lets say it says its at 75% well I turn it on and its like at 40%? I really don't want to buy another battery but I actually hope the battery is the culprit. There's a guy with a G3 in my school I'm going to see if he let's me try his battery out on my phone I'll keep you posted
EduardoZ714 said:
Wait now it reboots on you even if its charging? I too started noticing that with my battery . if I turn it off and charge it it and lets say it says its at 75% well I turn it on and its like at 40%? I really don't want to buy another battery but I actually hope the battery is the culprit. There's a guy with a G3 in my school I'm going to see if he let's me try his battery out on my phone I'll keep you posted
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Hey how did you go? Managed to get mine to let me use it when connected by doing ANOTHER factory reset
samisthebest said:
Hey how did you go? Managed to get mine to let me use it when connected by doing ANOTHER factory reset
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Hey sorry for taking so damn long on replying i've been busy studying for some exams.
I've got good news for you though, i took my phone in to T-Mobile and showed them my problem. Without me putting much effort into persuading them, they shipped me a new phone, and no i didn't pay for insurance on T-Mobile, this was covered by LG's 1 year Manufacturers warranty!
Anyways, I received the device but did not receive a battery. So i tried my battery on the new one and what do you know? SAME PROBLEM!
So yea you should either try to unroot the phone and take it to the store but don't mention that you think its the battery, they'll send you a new phone! Then just buy a battery online or call them after a few days and say your problem is still occurring with the new phone and see if they send you a replacement battery, im a little skeptical on this second option as id rather keep this new phone haha
EduardoZ714 said:
Hey sorry for taking so damn long on replying i've been busy studying for some exams.
I've got good news for you though, i took my phone in to T-Mobile and showed them my problem. Without me putting much effort into persuading them, they shipped me a new phone, and no i didn't pay for insurance on T-Mobile, this was covered by LG's 1 year Manufacturers warranty!
Anyways, I received the device but did not receive a battery. So i tried my battery on the new one and what do you know? SAME PROBLEM!
So yea you should either try to unroot the phone and take it to the store but don't mention that you think its the battery, they'll send you a new phone! Then just buy a battery online or call them after a few days and say your problem is still occurring with the new phone and see if they send you a replacement battery, im a little skeptical on this second option as id rather keep this new phone haha
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Hi, even i am having this problem, my phone is a D855 and in my country (Mozambique) i am not using a contract so its different than US, we have a LG store here but in the LG website our country is not stated. So only way is to go to a trusted Store that repairs phone here. My question is that, when its not connected in the charger it just keeps reboting (the notification LED doesnt even blink) infinite times. At first i thought it was a software but after going from Stock to Cloudy to CandyRom the problem was still there. Then after i plugged in a charger the phone would succesfully boot up and i could use it normally but had to stay connected on a charger. So what have you done to fix this? Did you replace the battery with a new one and then it stopped rebooting?? Please help me as i want to buy a new battery but first want to confirm if its the battery at fault....
skullzboy said:
Hi, even i am having this problem, my phone is a D855 and in my country (Mozambique) i am not using a contract so its different than US, we have a LG store here but in the LG website our country is not stated. So only way is to go to a trusted Store that repairs phone here. My question is that, when its not connected in the charger it just keeps reboting (the notification LED doesnt even blink) infinite times. At first i thought it was a software but after going from Stock to Cloudy to CandyRom the problem was still there. Then after i plugged in a charger the phone would succesfully boot up and i could use it normally but had to stay connected on a charger. So what have you done to fix this? Did you replace the battery with a new one and then it stopped rebooting?? Please help me as i want to buy a new battery but first want to confirm if its the battery at fault....
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Hello buddy, sorry for taking so long to reply. Im usually not on XDA too much. Yes i solved my issue with a new battery. I tried my bad battery on 2 lg g3s and it rebooted both. I also unrooted my phone and flashed a completely stock update and was still having that issue.
I hope my response isnt too late for you!
No problem bro! Got a new battery and do far my phone doesnt reboot, but the only problem i am having is that my phone shutsdown at 30% battery and when trying to turn on it says it has 0%
EduardoZ714 said:
Hello buddy, sorry for taking so long to reply. Im usually not on XDA too much. Yes i solved my issue with a new battery. I tried my bad battery on 2 lg g3s and it rebooted both. I also unrooted my phone and flashed a completely stock update and was still having that issue.
I hope my response isnt too late for you!
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Im having the same problem gotba new battery and no different so annoying
Best thing just happened. I had the G3 for a while and my first one had an issue and had to get a warranty replacement. Long story short... I got two more G3s from T-Mobile that were defective and most carries have a policy where if you get 3 warranty replacements you can chose a different phone. To wrap it up, you can ask for a phone of equal or lesser value when purchased from the carrier (I bought mine off eBay and they didn't even notice, I spoke to several reps and no one caught on.) So they can either send you a whole new phone, a new battery, or in my case: I received a new LG G4 since I had gone through three which pretty much anyone can do with a bad battery.
Guys. Im having this same exact problem on my LGG3!!!
Expired Battery or Faulty Power Button could be the culprit
This issue just started happening to my LG G3 over the last 2 weeks. I've had my LG G3 for exactly 15 months and all of a sudden it started cycling endlessly and if it did get to my locked screen and i tried to unlock it it would just restart again.
I found that when I plugged in the device to a wall charger or high power power brick, it would halt the reboots but otherwise it would get stuck in an endless cycle of partial reboots (when it did stop after plugging in, I would find all my apps still open and waiting for me, so they weren't real power cycles).
One of my coworkers has a newer LG G3, so we swapped batteries and immediately he had the cycling issue on his phone and with his battery in my phone the issue vanished.
On closer inspection, my battery was a few months past its expiration (FYI to anyone with a LG G3 - your battery will expire more or less exactly as its warranty protection does!), so went and bought a new battery and everything is fine now.
For those of you who have tried replacing the battery and find it still occurs, another coworker said his wife had a similar issue on a different device and it was resolved by having the power button replaced, so it is possible that this could be a factor also and you should have your phone sent in for inspection/repair.
Hope this is helpful for some of you.
Sarah.Minchom said:
This issue just started happening to my LG G3 over the last 2 weeks. I've had my LG G3 for exactly 15 months and all of a sudden it started cycling endlessly and if it did get to my locked screen and i tried to unlock it it would just restart again.
I found that when I plugged in the device to a wall charger or high power power brick, it would halt the reboots but otherwise it would get stuck in an endless cycle of partial reboots (when it did stop after plugging in, I would find all my apps still open and waiting for me, so they weren't real power cycles).
One of my coworkers has a newer LG G3, so we swapped batteries and immediately he had the cycling issue on his phone and with his battery in my phone the issue vanished.
On closer inspection, my battery was a few months past its expiration (FYI to anyone with a LG G3 - your battery will expire more or less exactly as its warranty protection does!), so went and bought a new battery and everything is fine now.
For those of you who have tried replacing the battery and find it still occurs, another coworker said his wife had a similar issue on a different device and it was resolved by having the power button replaced, so it is possible that this could be a factor also and you should have your phone sent in for inspection/repair.
Hope this is helpful for some of you.
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I've had the same issue since February, when my phone was about 17 months old. It kept turning off saying SIM card not detected. I tried replacing the SIM card and washing that area with alcohol with no luck. Then I replaced the battery with a second one that came with the phone which I'd never used, but I noticed no difference. It also has no phone service for several hours without my knowledge. LG just told me to reset the phone, but it looks like that doesn't work from what I've read. T-Mobile said they'd give me a new phone but there are no G3s in stock and offered me a Samsung 3, which is three years old, so I am worried that it won't be able to handle the software updates. It's ridiculous that a phone that costs this much won't even last long enough for me to pay it off. My last phone was an Iphone, which I had for more than four years.
I had the exact same problem a few weeks ago, posted a detailed explanation of the problem and got 0 replies and a few hundred views (thanks guys!)
Easy answer:
Replace your battery
Thats what I did, and the problem is now gone. When you do get a new battery make sure you drain it completely first, then charge it for 4 hours without exceptions.
I tried factory resetting, installing a new firmware, going to stock and going to custom but nothing worked.
The girl in the shop where i bought the battery surprised me, i just asked her if they had one available and her immediate reply way "why, is your g3 stuck in a boot loop?", apparently EVERY SINGLE PERSON that bought a g3 battery from them had the exact same issue.
Now the problem is gone, and my phone actually lasts longer than before.
skullzboy said:
No problem bro! Got a new battery and do far my phone doesnt reboot, but the only problem i am having is that my phone shutsdown at 30% battery and when trying to turn on it says it has 0%
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Hey, I am having the EXACT same issue. LG G3 was stuck in an endless loop, replaced the battery, now it works down to about 30% and shuts off. When I try to restart it says 0%. I even tried a third different battery, and still getting that 30% shutdown. Did you ever figure out what it was? I am wondering is it something to do with how the phone reads the battery charge i.e. does it think the battery is dead when it gets to 30%? It has e stumped!! Any advice would be most welcome. Thanks.
wtf,actually same with my LG G3,after when I bought a new battery. Shutsdown at 30% and it says has 0%.
same problem
bmoremotivated said:
Guys. Im having this same exact problem on my LGG3!!!
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I HAVE THE SAME PROBLEM help PLEAAAAASE
Hey guys, I've had a strange problem with my 5X recently.
Put simply I took it outside my pocket 2 days ago just to discover that it was dead, like completely dead, no boot, no fastboot menu, no recovery mode, no flashing led, nothing! There was some juice in it, it wasn't hot so no apparent reasons to be unresponsive. I've already had the bootloop issue few months ago and had the motherboard replaced under warranty, but that time at least some weak signals like boot attempts or flashing led were present. Btw, it was running stock 8.1 and the motherboard is 7 months old by now.
24 hrs later, surprise, the led started flashing again indicating no battery, so I plugged the cable and... miracle... back on as before. Completely functional as nothing had happened, just one day of vacation basically. I've been using it for the last 24 hrs and it's still working ok.
Now I've to take a decision, so I'd like to hear from you if you've had a similar experience. My 2 yrs warranty expired 2 days ago, on the same day I've had the issue. I made it just in time to reserve the LG customer service, but being during the weekend I couldn't send the phone to anybody. By that time the phone has resurrected, so...
Should I still send it to customer service? Is there any chance they can replace the motherboard that might be starting to become defective (again)? Or is it more likely that it will be delivered to some laboratory on the other side of the world just to find out that as of now it works regularly and it will be sent back to me unchanged? It will be my last chance to take advantage of the warranty, I wouldn't like to have it dead for real in the next days with no warranty coverage.
Btw, died on friday night, resurrected on sunday morning... I'll call it the Nexus Jesus from now on ahah!
you should send it to lg before that happen again like it did with mine before it break complicity and mine was only 1 year old my bad the phone is not available in my country so i had to trow it it was my second time it break it boot but no recovery just fastboot 2 in 6 time so you better take it
nelson92 said:
Hey guys, I've had a strange problem with my 5X recently.
Put simply I took it outside my pocket 2 days ago just to discover that it was dead, like completely dead, no boot, no fastboot menu, no recovery mode, no flashing led, nothing! There was some juice in it, it wasn't hot so no apparent reasons to be unresponsive. I've already had the bootloop issue few months ago and had the motherboard replaced under warranty, but that time at least some weak signals like boot attempts or flashing led were present. Btw, it was running stock 8.1 and the motherboard is 7 months old by now.
24 hrs later, surprise, the led started flashing again indicating no battery, so I plugged the cable and... miracle... back on as before. Completely functional as nothing had happened, just one day of vacation basically. I've been using it for the last 24 hrs and it's still working ok.
Now I've to take a decision, so I'd like to hear from you if you've had a similar experience. My 2 yrs warranty expired 2 days ago, on the same day I've had the issue. I made it just in time to reserve the LG customer service, but being during the weekend I couldn't send the phone to anybody. By that time the phone has resurrected, so...
Should I still send it to customer service? Is there any chance they can replace the motherboard that might be starting to become defective (again)? Or is it more likely that it will be delivered to some laboratory on the other side of the world just to find out that as of now it works regularly and it will be sent back to me unchanged? It will be my last chance to take advantage of the warranty, I wouldn't like to have it dead for real in the next days with no warranty coverage.
Btw, died on friday night, resurrected on sunday morning... I'll call it the Nexus Jesus from now on ahah!
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I had the same symptoms.
At next day the phone died again. Desperately put again the modified kernel but i dont had success. I tried many procedures that i found in this forum but still not work the phone. I can say that the strange is the green screen with the legend "unknown reset" (atteched)
Same, also--but eventually, it just stayed dead. The LG warranty (at least for US) is 30 months from original date of purchase. They pay shipping both ways, but I had to request shipping label on the first repair as it was not emailed to me. Just got mine back after 2nd mb replacement. Hopefully, all will stay working for a least another year.
had the same problem, open it, put out the board, 200°C for 15min, wait till it is cold, put back in. worked for me.
Hi all, I have been searching online over 24 hours now, hoping to find a free computer software tool (online) that detects and diagnoses android problems. I have been unsuccessful thus far. I woke up yesterday morning to my phone screen not coming on, though the phone is on because the red light is blinking. I have had it plugged into my pc charging, so it does not go dead, as well as with the hope I would find something online to run testing on it via internet. I went through this about 18 months ago with another LG phone. I took it to a local phone repair store and they told me the LCD went out. I paid $165 for them to replace it. Not really hip on paying that much money again to fix this phone, nor can I even afford it, as I'm a single mother with two small children (they're dad passed away last year, unexpectedly). Ultimately, I really don't want to lose everything in/on it!
Can anyone give me any suggestions/ advice on what my options are in restoring /repairing this phone without taking a major blow to my wallet?
Thank you all for your replies / feedback!