s9 wifi calling not working - Samsung Galaxy S9 Questions & Answers

immediately after samsungs update August1,2018 my phone would not allow me to use wifi calling. The setting is grayed out. Verizon also told me that they can no longer see my device in their systems. It updated and went completely through fine. But after ||I had a sim card error which I had to get a new 1. After a while of verizon employee talking to techs she got it to text and call on cellular towers, but my option to use video or call over wifi is gone. I have done a factory reset,network reset. In my verizon account it no longer says " s9 -G96OU" it says |" GTO Multi-Form-Factor Sim" Im wondering if flashing the rom again would help or if I should just send it in to Samsung

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"Can't be completed as dialed" using Tmobile prepaid

Hey guys, I picked up a T-mobile galaxy S3 over black friday, and have been trying to use it with wifi calling for the past few days. Here is what is happening: I updated to 4.1.1 as soon as I opened the package. I setup the phone and then tried wifi calling. It worked the fiirst call, but later when I put dial in the number, within 1-2 seconds I get a "Your call cannot completed as dailed" message. I couldn't even dial 611 for customer care, but I could call my voicemail.... So after talking to customer service, I was told a new sim card would likely fix the problem, so I went to a T-mo store and got a new sim. They tested it once there, and it worked for the first call. I got home and it was doing the same thing as before, telling me my call couldn't be completed as dialed. On a whim, I put my wife's postpaid T-mobile sim card into the S3, and lo and behold, it worked, every time, flawlessly. I switched my prepaid sim back into the phone and it reverted back to not working again. I called up T-mo and talked to someone who finally referred my case to some engineers, but its been 3 days and I haven't heard back.
If I lived in a place with a good T-mobile signal, I wouldn't care, but I get less than 1 bar, and my data is edge, so I kind of need wifi calling. I've noticed when first booting up with my prepaid sim, I sometimes get the Reg99 cannot connect erorr, and the Err01 "Invalid certificate" error. But then the wifi calling later shows connected with a blue phone symbol saying it is ready to make calls.
I can sometimes receive calls over the wifi, but I can never make calls, only to my voicemail. I find it odd though that my wife's postpaid sim works just fine, every time, but my prepaid doesn't. Even though they are both the latest sim model number TM9190 or whatever.
If anyone has any ideas or solutions to this, please let me know.
srogue said:
Hey guys, I picked up a T-mobile galaxy S3 over black friday, and have been trying to use it with wifi calling for the past few days. Here is what is happening: I updated to 4.1.1 as soon as I opened the package. I setup the phone and then tried wifi calling. It worked the fiirst call, but later when I put dial in the number, within 1-2 seconds I get a "Your call cannot completed as dailed" message. I couldn't even dial 611 for customer care, but I could call my voicemail.... So after talking to customer service, I was told a new sim card would likely fix the problem, so I went to a T-mo store and got a new sim. They tested it once there, and it worked for the first call. I got home and it was doing the same thing as before, telling me my call couldn't be completed as dialed. On a whim, I put my wife's postpaid T-mobile sim card into the S3, and lo and behold, it worked, every time, flawlessly. I switched my prepaid sim back into the phone and it reverted back to not working again. I called up T-mo and talked to someone who finally referred my case to some engineers, but its been 3 days and I haven't heard back.
If I lived in a place with a good T-mobile signal, I wouldn't care, but I get less than 1 bar, and my data is edge, so I kind of need wifi calling. I've noticed when first booting up with my prepaid sim, I sometimes get the Reg99 cannot connect erorr, and the Err01 "Invalid certificate" error. But then the wifi calling later shows connected with a blue phone symbol saying it is ready to make calls.
I can sometimes receive calls over the wifi, but I can never make calls, only to my voicemail. I find it odd though that my wife's postpaid sim works just fine, every time, but my prepaid doesn't. Even though they are both the latest sim model number TM9190 or whatever.
If anyone has any ideas or solutions to this, please let me know.
Click to expand...
Click to collapse
I'm guessing my issue is a very rare one. I don't really see Nything else on the forums about it. Anyone have any guesses? Or anything I can test.

Enabling Cricket Wifi calling on 960u1

Hi,
I am trying to get the wifi calling option to appear and work on my 960U1. Here is what I've done so far.
1. Utilized Odin 3.12.3 (not patched version that I've seen on some forum posts) to flash AIO firmware G960U1UEU1ARBG (which i'm pretty sure is the only cricket CSC from updato.com, Sammobile has nothing listed for AIO )
2. During flash I made sure to select the CSC (not HOME CSC)
3. The flash looks like it was successful and the phone was automatically factory reset.
3. I am still missing the wifi calling option (i checked both settings-> connection menus, and the Dialer. I also tried making a call in airplane mode with wifi and it said i needed to turn on cellular.
Does anyone have any ideas what I need to do? Only thing I can think of is I'm missing a firmware or I need to change how I'm flashing the phone.
Here is a link to the cricket website saying wifi calling is supported on the S9 https://www.cricketwireless.com/sup.../wifi-calling/customer/compatible-phones.html
Thank you
Update:
So I was realized what I was missing was the AIO (Cricket) User Data. Once I located that and flashed it along with the Firmware using Odin I know have the Wifi-Calling button added to my phone. Now when I attempt to turn it on wifi-calling I get the "Please try again later" message.
I contacted Cricket Wireless Chat support, told them I have a S9 with cricket Firmware and they asked me to provide the IMEI, when I provided the IMEI they stated that it was for an unbranded S9 and that I would be unable to get wifi-calling to work on their network because of that.
Does anyone have any ideas on how I could get them to authorize my phone to get access?
It is not going to work no matter what. You have to be using an iPhone or their Cricket Branded Android phones.... -_-
Orthok said:
Update:
So I was realized what I was missing was the AIO (Cricket) User Data. Once I located that and flashed it along with the Firmware using Odin I know have the Wifi-Calling button added to my phone. Now when I attempt to turn it on wifi-calling I get the "Please try again later" message.
I contacted Cricket Wireless Chat support, told them I have a S9 with cricket Firmware and they asked me to provide the IMEI, when I provided the IMEI they stated that it was for an unbranded S9 and that I would be unable to get wifi-calling to work on their network because of that.
Does anyone have any ideas on how I could get them to authorize my phone to get access?
Click to expand...
Click to collapse
Even if Crickett wanted to, their agreement with AT&T would probably prevent it. Even AT&T requires an iPhone or one of their branded phones for wifi calling. You can give up this fight.
Orthok said:
Update:
So I was realized what I was missing was the AIO (Cricket) User Data. Once I located that and flashed it along with the Firmware using Odin I know have the Wifi-Calling button added to my phone. Now when I attempt to turn it on wifi-calling I get the "Please try again later" message.
I contacted Cricket Wireless Chat support, told them I have a S9 with cricket Firmware and they asked me to provide the IMEI, when I provided the IMEI they stated that it was for an unbranded S9 and that I would be unable to get wifi-calling to work on their network because of that.
Does anyone have any ideas on how I could get them to authorize my phone to get access?
Click to expand...
Click to collapse
If you had another Cricket branded Android that is wifi calling capable you could have them hard set that IMEI in the system, and that should get your S9 working.
ajairola said:
If you had another Cricket branded Android that is wifi calling capable you could have them hard set that IMEI in the system, and that should get your S9 working.
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Click to collapse
Thank you,
I've considered this option, but now I'm weighing another consideration. It looks like mobile hotspot is disabled on the cricket firmware with user data. So unless I pay for the service maybe i should stay on a generic firmware so that it will give me mobile hotspot vs wifi calling...
\Again, FYI and maybee everyone already knows this.
The idea behind the "unlocked" handset and Android was that each carrier would have its own app to use for these handsets to enable these IMS features. As usual, the wireless US carriers have perverted the concept to tell then end user to f*ck off because you did not pay a premium for the carrier branded/bloated handset.
Man....MINT SIM is looking good.
Just FYI, Wi-Fi Calling will work fine on U1 flashed to Cricket's firmware. You just need to provision your SIM card for Wi-Fi Calling, to do that you need to insert your SIM into iPhone (SE or 6/7/8/x) and activate Wi-Fi Calling on that phone and test it out, once you see it active - remove SIM card and put it back to your S9. After you put the SIM back into your S9 - do a network settings reset, after that the Wi-Fi Calling should work. This is how I made my S9 work. If you don't have anyone to borrow iPhone from - go to your local Apple store, buy one then return it next day
Orthok said:
Update:
So I was realized what I was missing was the AIO (Cricket) User Data. Once I located that and flashed it along with the Firmware using Odin I know have the Wifi-Calling button added to my phone..
Click to expand...
Click to collapse
Where did you find the User Data file? I've been looking high and low and just can't find any. Thanks
Also would like to know where you got the UserData.
AlexusJ said:
Just FYI, Wi-Fi Calling will work fine on U1 flashed to Cricket's firmware. You just need to provision your SIM card for Wi-Fi Calling, to do that you need to insert your SIM into iPhone (SE or 6/7/8/x) and activate Wi-Fi Calling on that phone and test it out, once you see it active - remove SIM card and put it back to your S9. After you put the SIM back into your S9 - do a network settings reset, after that the Wi-Fi Calling should work. This is how I made my S9 work. If you don't have anyone to borrow iPhone from - go to your local Apple store, buy one then return it next day
Click to expand...
Click to collapse
I've been attempting to get this working on my ATT (carrier unlocked) S10+, but since Cricket only supports the S10 (not +) I'm unable to find an appropriate userdata. Do I have any options?
Wifi calling will work on non cricket device under one condition. You activate wifi calling on a cricket device. With your sim in it. Then put the sim in your phone. I also flash any multi csc firmware. And place cricket sim in the device so it auto personalizes. so then you have cricket firmware so to speak. I'm using a g950u xfinity right now on cricket with bit 7 even though cricket has only bit 6 out. And he calling and wifi calling work great
---------- Post added at 01:51 PM ---------- Previous post was at 01:50 PM ----------
jdawgg21 said:
It is not going to work no matter what. You have to be using an iPhone or their Cricket Branded Android phones.... -_-
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Click to collapse
This is not true

Can't connect to mobile network.

I have a pixel 3xl, up to date stock non rooted, on straight talk lte/cdma Verizon network. I got a text saying straight talk now has VoLTE so I tried to find it in settings but there's no option for it. When I search it it comes up but when I click it it goes to mobile settings and it's not there I did the *#*#4636#*#* and it's also grayed out there. I changed the network mode in that diag screen to lte/cdma to see if that helped, was on global before i think. Still no VoLTE and for some reason I can't make calls. I have data, can send and receive texts but when I go to call it says no network. Removed Sim card didn't fix it, restarted it. Safe mode doesn't help either. Tired clicking trigger carrier provisioning, updated the smsc. Change mobile network to lte only, back to global, lte/cdma. I have no idea what else to try. Straight talk is basically useless for customer service so I haven't even tried yet lol.
Update!! It works!! Somehow I either damaged my sim card when I switch from my pixel 2xl to this 3xl and it somehow lasted till now. Or when I changed my network settings something wrote to the sim?( And it messed it up?? IDK much about how the phone and sim interact with each other)... But I did have a 2 year old sim card, it did not have VoLTE or wifi calling capabilities I now realize. So I bought a new SIM card at Walmart and activated it though the straight talk app on my account and kept the same number. Works perfectly and I now have VoLTE, no wifi calling yet but the option is now there and lets me click it but it fails. Doesn't matter to me, I'm just happy to have VoLTE. I'm leaving this post because straight has horrible customer service and I could find anyone who ran into this specific issue.

Sprint SM-G965U(flashed with SM-G965U1) NOT REGISTERING ON VERIZON'S NETWORK.

So I have the Galaxy S9 plus, sprint edition. I flashed it with the U1 firmware. Then paid to have it network unlocked. It was reading every SIM card, but sprint & boost (bcuz to get are n not compatible with the unlocked SO/S9+.
So, I decided to switch to either Verizon or AT&T. Verizon won it due to the year long Subscription. Anyway before I went to Verizon. Every SIM card I placed in the card worked no problem. Well, Verizon activated the phone told me the steps to do. I powered off the device. Like I was told & placed the new sim card in.
When I booted up my device it, rebooted with the "New Network provider Sim inserted" & did so. It came on with service. Then rebooted again & came back on with service... Yet again. Then out of nowhere it rebooted, but this time it came on with it any signal bars. Saying, the folowing messages "Searching For Service", "No Network Connection" and "Emergency Calls Only".
I have did all the trouble shooting that I have came across. Including using the Chimera Tool to try & fix the network connection. But it repeatedly failed. I took it to UbreakIFix & they said the phone's fine. That it has to be Verizon's side with the problem. Can anyone help me fix this issue.
I have placed other Sim cards into the device & they work but not one Verizon Sim will.
CharmedWhovian said:
So I have the Galaxy S9 plus, sprint edition. I flashed it with the U1 firmware. Then paid to have it network unlocked. It was reading every SIM card, but sprint & boost (bcuz to get are n not compatible with the unlocked SO/S9+.
So, I decided to switch to either Verizon or AT&T. Verizon won it due to the year long Subscription. Anyway before I went to Verizon. Every SIM card I placed in the card worked no problem. Well, Verizon activated the phone told me the steps to do. I powered off the device. Like I was told & placed the new sim card in.
When I booted up my device it, rebooted with the "New Network provider Sim inserted" & did so. It came on with service. Then rebooted again & came back on with service... Yet again. Then out of nowhere it rebooted, but this time it came on with it any signal bars. Saying, the folowing messages "Searching For Service", "No Network Connection" and "Emergency Calls Only".
I have did all the trouble shooting that I have came across. Including using the Chimera Tool to try & fix the network connection. But it repeatedly failed. I took it to UbreakIFix & they said the phone's fine. That it has to be Verizon's side with the problem. Can anyone help me fix this issue.
I have placed other Sim cards into the device & they work but not one Verizon Sim will.
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some steps would include making sure its switched to global mode in network settings and setting up the apn

Verizon SIM card corrupting unlocked note 10 Plus

Hi so after I fixed a customer's note 10 plus that had a completely borked and shattered display I decide to put my SIM card in it and restart the device to make a test phone call to make sure everything works before calling the customer telling him his phone is ready. Everything checks out however after I started to notice that the T-Mobile boot screen gets replaced with the Verizon boot screen some junk apps download automatically. Also an error message pops up saying "This is not a Verizon SIM card in this device" whenever a non Verizon sim card is in the note 10 plus which I couldn't get rid of doing everything in the software troubleshooting book (reset network settings, change some cellular settings, factory reset, called cricket and Verizon, etc.) and nothing worked. Didn't really bother the customer but after a week the customer's phone loses all ability to make and receive phone calls/texts, every time you try it just says "this phone is not registered with this network." I tried factory resetting the device and even flashing T-Mobile firmware into it using Odin and still, same bull**** results as before. My question is, has this happened to anyone else here and if so has anyone ever fixed this problem? Uuugghhh.

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