Just started using my Desire last night! Feeling good.
However...
Was just on a call, tried to use the Android Marketplace. Couldn't.
Got curious, and tried to use Google Maps mid call. Couldn't.
Tried to use the internet during the call. Couldn't.
Now, I'm on T-Mobile (UK) and have just come from a Nokia E71. With my E71 I could make a call and use Google Maps.
Am I missing something or is this bit of multitasking somehow not possible???
Please tell me I'm missing something!
Cleargrey said:
Just started using my Desire last night! Feeling good.
However...
Was just on a call, tried to use the Android Marketplace. Couldn't.
Got curious, and tried to use Google Maps mid call. Couldn't.
Tried to use the internet during the call. Couldn't.
Now, I'm on T-Mobile (UK) and have just come from a Nokia E71. With my E71 I could make a call and use Google Maps.
Am I missing something or is this bit of multitasking somehow not possible???
Please tell me I'm missing something!
Click to expand...
Click to collapse
A lot of carriers don't currently support simultaneous data and voice. For example, I have Sprint and it has no support for this - very annoying.
AT&T is the only one I'm personally aware that supports both talking and using data at the same time.
If it doesn't work for you, you're out of luck with your carrier.
Archon810 said:
A lot of carriers don't currently support simultaneous data and voice. For example, I have Sprint and it has no support for this - very annoying.
AT&T is the only one I'm personally aware that supports both talking and using data at the same time.
If it doesn't work for you, you're out of luck with your carrier.
Click to expand...
Click to collapse
Sprint is a CDMA network, and most CDMA networks don't currently support simultaneous voice and data.
Most GSM networks do support this when you have a 3G connection. The voice call is routed over 2G and the data over 3G. If your data connection drops down to GPRS or EDGE, you will lose data connectivity because most networks do not support simultaneous voice and data over 2G, though I'm told that they can be set up to do so, so I guess it's more down to bandwidth.
Regards,
Dave
I know that Sprint's CDMA has an issue with simultaneous data and voice. Which suck. And I know they are making good attempts to sort this out for the EVO, which is good.
But again, I've been doing this fine on my E71. The only thing I can think of, in relation to Dave's comments, is that for some reason, because the Desire can suck up more data, T-mobile have restricted it. Which would suprise me because, as Dave said, simultaneous voice and data is a feature of most GSM networks and has been for a while.
I have just tested that and it's true - the phone doesn't have simultaneous data and voice connection
Now normally I don't need that because if I talk, I talk and not browse the web, but even my freaking G1 could do both things at the same time. What the heck? It must be something HTC did.
One more reason to eagerly wait for root...
I don't see how this is a big deal. Why would you need to make a call AND browse the market place or look at maps etc? Surely it's something that can be done after the call even if it is receiving directions or whatever.
ephumuris said:
I don't see how this is a big deal. Why would you need to make a call AND browse the market place or look at maps etc? Surely it's something that can be done after the call even if it is receiving directions or whatever.
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Click to collapse
It's a big deal because:
1. HTC (or T-Mobile) has obviously done something to disable it because Android with GSM should have such functionality;
2. Older Android phones and even some "dumbphones" have that functionality
3. No point in browsing market while talking, but what about looking up maps while talking? - That was even one of G1's selling points.
I have often been on a call and used the internet or searched Maps. So it's something that I am quite used to doing.
Though I thought I'd get an answer straight from the horses mouth and have emailed HTC support just now. I'm hoping they give me good news...
False alarm. This only happens on GPRS, which is normal. Simultaneous data and voice connection can only happen on 3G as explained in Android Forums.
and of course correctly explained by Dave in post #3 here.
rhedgehog said:
and of course correctly explained by Dave in post #3 here.
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Click to collapse
Missed that. Sorry
ephumuris said:
I don't see how this is a big deal. Why would you need to make a call AND browse the market place or look at maps etc? Surely it's something that can be done after the call even if it is receiving directions or whatever.
Click to expand...
Click to collapse
Kind of tired of explaining this one but here are the 2 use cases:
- you're talking with someone on the phone and they ask you for directions, look something up on the internet, see if you received their email, etc, etc
- and even more importantly, when my rooted phone acts as a WiFi access point with android-wifi-tether and someone calls me, my freaking Inet disappears until I'm off the phone. This is the more annoying of the 2 use cases.
Well, this was their reply:
"If you start the call being connected through 2G, then yes the internet will then work. But as soon as the signal goes over to 3G then the internet connection and usuage will be turned off.
When it comes to wifi, if you are in a call and you are connected to wifi, then you should be able to surf.
Hope this answers your questions.
Thank you for contacting HTC. "
I did get concerned for a second. I've just tried the wifi and call which worked. And I just tried a call again, with wifi turned off and it worked, even though it didn't work before.
I just hope it routes voice and data in a way that doesn't trip me up in the future. I.e. voice over 2G if I'm trying to access data.
So yes, false alarm.
And funnily enough I just now got a call from Carphonewarehouse asking me if I'm having a problem sending texts as some Desires do indeed have a software fault where they have no Service Centre number for messages. For once, I've skipped the faulty units!
Cheers guys. Sorry scare anyone.
lol.
Whoever it was at HTC got their 2G and 3G mixed up.
what they meant to say was if it goes down to 2G then it'll stop.
You'll be ok in general, as long as you have 3G signal wherever you are. If you've only got 2G, you'll have to hang up, find out and then call back!
the SMSC shouldn't be a problem though, just program it in manually. Not worth sending a phone back for unless it fails then as well.
Even if I'm on 3G/HSPA, when I call someone, as soon as the call is connected, my data connection disappears (only shows bars, no G, 3G, or H) and I can't browse the web or use maps while in-call :-/
ok, well that's not right. The bars should only disappear if you turn the mobile data off. it should not get turned off by a call. Even if i try it when in G, the bars stay showing, just no data comes till i hang up the call.
If the bars are disappearing, something else is going on.
It could be a local network issue. maybe it's an old transmitter that missed an update or something...?could possibly be a full tower.
I know that a few years ago, the towers would kick off data connections to allow more airtime for voice calls which have priority, but i don't know if that's still relevant on 3G.
This was a hot discussion back when the Hero came out as well.
In the end I think it comes down to the network of your carrier. Some people report they can internet and call at the same time. Others say when they are internetting on their phone, a call is directly forwarded to their voicemail etc.
I'm afraid it's a combination between how your carrier configures their network and on what connection you are on (3g, 2g etc).
Yeah it's false alarm no #2 -- must be a spotty 3G at my house. I went to the city centre and tried it there -- worked like a charm.
Though it's a bit weird as 3G speed is not bad at all at my house, but when I call, data connection goes off :-/
Maybe at the city center you got more cells in range than in your house. Means your carrier got more available bandwith
I think reception gets spotty. Sometimes voice and data works, sometimes it doesn't. At home in my bedroom I can get H connection, 20 meters away I can't.
I think the important thing is that the phone is capable. The rest is just pinning down exactly the situation that we want to avoid.
Guys
Noticed something funny with my Galaxy Nexus. Calls don't seem to be coming through whenever it is transmitting or receiving data on the 3G. I can still make calls no problem.
My previous phone (the N97) would disengage packet connection (a warning comes up) before the call comes through.
I'm still analysis the data but I am hoping that one of you has experience this before and can offer some insight.
I've done the following test:
1. Wifi and 3G on. Some calls come through, some goes to voicemail.
2. Wifi and 3G on - streaming a video from my NAS box - Some calls come through, some goes to voicemail.
3.Disengaged Wifi and 3G on - Some calls come through, some goes to voicemail.
4.Disengaged Wifi and 3G off (2G only) - Calls comes through fine (when I send text I get the volume bug).
5.Disengaged Wifi and Data on but only on 2G - Calls comes through fine.
In all above instances when the 3G/data is on, I make sure I am transmitting (I synch my hotmail account).
So is this normal (this is my first android phone)? Am I the only one or are there others?
Any feedback would be appreciated.
Thanks
***** Sorry for the question mark icon, I put [Q] down but didn't know by selecting the question mark, it overrides it************
Which network?
It's certainly not normal behaviour in Gingerbread and earlier at least (still waiting for my GN to be delivered). Even on 3G calls should be able to come through and then if needed decide to switch down to 2G if it decides it's needed.
Have you confirmed that you can actually make and receive call on 3G currently? Might be something wrong with your plan or your SIM.
Balthazar B said:
Which network?
Click to expand...
Click to collapse
O2
blunden said:
It's certainly not normal behaviour in Gingerbread and earlier at least (still waiting for my GN to be delivered). Even on 3G calls should be able to come through and then if needed decide to switch down to 2G if it decides it's needed.
Have you confirmed that you can actually make and receive call on 3G currently? Might be something wrong with your plan or your SIM.
Click to expand...
Click to collapse
I'm still testing but it does appear that whenever it's transmitting on 3G (3G or H in the icon) incoming calls go to voicemail.
I just did another test, in the previous tests I was just calling my voicemail service (901) but I decided to call my house phone and here's the strangest thing.
- With the wifi on and 3G I couldn't make any phone calls (apart from the voicemail), the calls just end. I turned off the wifi, tried making a call it works. Then turned on the wifi on again and I can make calls again. How bizarre.
I'm hoping it's a network issue but I won't know until say about a weeks time (if its a network issue it should have been fix within that period). But my first adventure with Android isn't going very well.
Rang O2 and it sounds like an issue with the network . According to them 3G was affect all over the country recently and still have issues in the London area.
I also put my sim back into my N97 and after numerous attempts was able to replicate the fault So happy.
But the customer support suggested that I should still go and get a replacement sim from the shops tomorrow since mine is quite old. From 2009 but still 3G enabled.
So fingers crossed that its def a network issue and not a fluke that it affected my N97.
How will a new SIM be able to work better? I thought, as long as it has 3G, it's all good?
My SIM is from 2008, I guess, so quite "old", as well...
Atreus said:
How will a new SIM be able to work better? I thought, as long as it has 3G, it's all good?
My SIM is from 2008, I guess, so quite "old", as well...
Click to expand...
Click to collapse
Does SIM age really matter? I've been using the same SIM card since 2005.
I don't know if the age of the SIM matters, but what I do know is after I replaced my old SIM (AT&T) my data got faster (a few phones ago).
It never hurts to use a new SIM. The manufacturers change every few years (gemalto, etc) and I'd bet that newer is better...
I under that Sprint VoLTE may get rolled out next year which may fix this problem.
My hotspot works on my Note 4 but if I receive a phone call or a text message it automatically shuts down and I receive the following error. "Unable to connect to data network, turning off Hotspot"
I know I can't surf and talk on the phone at the same time but is there a way for the hotspot to stay on so when I hang up the phone I can go back to surfing?
This is an major inconvience because I have my Note 4 tied to my home phone system through bluetooth. My Note 4 stays upstairs in a window where I get the best reception in my house. So when the hotspot errors, I have to go upstair and turn it back on.
Any advice?
Thanks.
Slash
+1 Very annoying indeed. I have the same problem... It's especially annoying because I set up Google voice to answer all my calls but as soon as it rings from hangouts I lose Internet connection and the voip call drops. Then the phone goes to cellular and I have to answer the phone that way... How do I prevent this? Not call screening I hope.
Easy fix - don't use Sprint for your ISP.
Some of us don't have that option.
That's fine, just realize that you're violating the T&C of your contact and leaching the bandwidth for the rest of us. If you do this, don't EVER complain about crappy download speeds on LTE or 3g since it's probably just someone using that tower as their personal pipeline. RIP unlimited data if this continues.
And there is a fix, use the search function.
Pilotmills, do you have a link to the fix?
Or, do you know what words I should search on?
I can't find the fix.
Thanks.
Slash
where I am located, if I receive or make a call the HD Voice icon comes on and I am NOT able to use data at the same time. I do not know if the phone was designed this way, but does anybody know if there is a way to disable it so I don't lose LTE when I get a phone call over CDMA?
Our device/network is capable of it yet on the note 4 some older devices have two radios instead of a single
pbedard said:
Our device/network is NOT capable of it yet on the note 4 some older devices have two radios instead of a single
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Only something like VoLTE (Voice over LTE) will allow simultaneous voice and data.
GuitarJesus said:
where I am located, if I receive or make a call the HD Voice icon comes on and I am NOT able to use data at the same time. I do not know if the phone was designed this way, but does anybody know if there is a way to disable it so I don't lose LTE when I get a phone call over CDMA?
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Basically what these guys said. With the Sprint Note 4, you cannot make a phone call and use data at the same time regardless if the call is an HD voice call. The only way to make a phone call and use data is only if you are connected to Wi-Fi.
actually, I found a way around this. I enabled google voice for my sprint number, with changes my google voice to my actual sprint cell phone number. Then I use google hang outs to make phone calls. To use data instead of voice, you have to use the hangout dialer. And if you want to receive calls using data, you need to go into settings under the hangout sap, and check the box that says use hangout dialer for incoming calls. As long as the connection is -100db or better under lte and -75db or better under 3g, calls are great.
GuitarJesus said:
actually, I found a way around this. I enabled google voice for my sprint number, with changes my google voice to my actual sprint cell phone number. Then I use google hang outs to make phone calls. To use data instead of voice, you have to use the hangout dialer. And if you want to receive calls using data, you need to go into settings under the hangout sap, and check the box that says use hangout dialer for incoming calls. As long as the connection is -100db or better under lte and -75db or better under 3g, calls are great.
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Technically that doesn't allow you voice + data. It allows you voice over data ^_^. But that also means I won't be able to do things like I could with my note 3 + custom rom. Like playing pandora from my phone to my vehicle while on a call at the same time. At least not without insane buffering issues. But this is what everyone has been using anyway. Did you disable the call monitoring? That drove me nuts until I figured out what was causing it.
millerboy3 said:
Technically that doesn't allow you voice + data. It allows you voice over data ^_^. But that also means I won't be able to do things like I could with my note 3 + custom rom. Like playing pandora from my phone to my vehicle while on a call at the same time. At least not without insane buffering issues. But this is what everyone has been using anyway. Did you disable the call monitoring? That drove me nuts until I figured out what was causing it.
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Click to collapse
You mean call screening? I absolutely did. And the nice thing is simply being able to toggle inside the settings in the Hangouts Dialer whether or not to have calls go there. That way if its a sketchy data area, I just take calls in the standard dialer so the call quality doesnt suck. It works good so far. Especially where my kids go to school while my wife is on maternity at Home. Data is good standard LTE or band 41, -80db or so, so I can talk and use the net or stream at the same time.
Anyone else facing a problem of lost data connection during a call? It happens even even with wifi connection. I sometimes need to use the internet during a call... but the internet connection automatically disappears for the duration I'm on call. As soon as I end the call everything is normal.
When on LTE the phone automatically switch to 3G/UMTS during call (VoLTE is not supported by much providers yet).
During the switch if you're in a bad 3G area or with many people on your cell data connection is lost, the phone gives the priority to the call obviously. LTE is working very differently so that's why you can have a nice LTE data connection and without moving a ****ty UMTS data connection.
I've managed to browse web during my calls without issues on the 5T.