Firestuck with this problem... - Fire TV Q&A, Help & Troubleshooting

Hi guys
My firestick remote has randomly stopped working, I have tried many sets of new batteries with no luck and a few reset techniques with no joy.
Along with this, my firestick has somehow lost WiFi signal and now says "home is unavailable" all the time, so I have no remote and no way of adding my phone as a back up remote as the stick has no WiFi.
Any ideas? Has this happened to anyone else before?
Thanks

Sounds like you have one of the WiFi based remotes, so if the wireless on your device is not working, changing the batteries won't help.
Even if you could find one of the early Bluetooth remotes, you still would not have WiFi to connect anything else.

Related

FireTV Stick no wifi, tried reset

Hi Guys,
I have a few modified firetv sticks and this one has been the strangest one so far.
Everything worked well, Kodi, settings.apk loaded. Then today the wifi menu was blank, no connections present.
I checked settings.apk and wifi was set to OFF and no way to get it to slide to ON. Bluetooth showed on.
I tried doing a factory reset but now the firetv is stuck at the "Scanning for networks" page.
It seems to be semi bricked, but i thought that was impossible without root access.
Does anyone have any idea how to get out of this stage or how to enable wifi somehow? The unit seems to be working otherwise, remote responds but no wifi and thus no ADB either. The unit seems to also get very hot after a few minutes of this "Scanning for networks" menu. A lot hotter than my other units for sure.
Your help would be awesome.
Has anyone run into this issue in the past ?
I called amazon customer support today and they offered to replace the unit if the DSN is within a year old. I'm pretty sure it is but I dont know what the DSN is on this specific unit.
Does anyone know how to find out the DSN directly from the device ? I have 9 of these sticks among family members etc, so I cant exactly rule out which one this one is just from looking at my account devices.
Is there a way to obtain the serial from the device through USB ?
I tried connecting it to a pc and mac and no real progress.
- PC says its an unknown device
- MAC does not show up at all
Thanks
Same issue. Stuck on "Scanning for networks". Help!

Aftv 2015 remote stopped working

hello everyone as u see in the name of the topic
i live in CANADA and i bought this AFTV from US in december it has been working great till yesterday night when the remote went off and can't use it all and the box now is useless
is there a way to fix this cuz i can't download the amazon app in my tab or iphone since in canada is geographically restricted so now am stuck with it and more than that i used my keyboard trying to manually see what is happening and the remote was no longer recognized (batteries changed like 3 times with new ones ) and after that i pushed the usb debugging without reading the warning (dumb as i am) am beating my self to death now for that stupid move
so my first question is it possible to turn the usb debugging off thru the PC or tablet so i can use back the keybord
second is it possible that someone give me the amazon app for android tab samsung galaxy tab 3
and third is it possible that the problem comes from the bluetooth antenna of the fire tv cuz i tried to find the fire tv on my tab via BT it doesn't see it
After battery change I had to hold HOME button for 5 seconds to re-pair my remote.
As for your other questions, I have no idea.
Carthagenian12 said:
hello everyone as u see in the name of the topic
i live in CANADA and i bought this AFTV from US in december it has been working great till yesterday night when the remote went off and can't use it all and the box now is useless
Click to expand...
Click to collapse
i've attached the remote apk.
the remotes are poor. battery terminals get covered with chemicals that leak from the amazon basic batteries
oh and the user above is right regarding holding the home button.
carpenter940 said:
After battery change I had to hold HOME button for 5 seconds to re-pair my remote.
As for your other questions, I have no idea.
Click to expand...
Click to collapse
tried more than u you think still no answer i found the apk in the web
but still how u turn the BT on and off in the AFTV do you need to root the fire tv in order to know that
and thanks for the attached file
now am using my tab till i find a remote that would work for tha AFTV
Carthagenian12 said:
tried more than u you think still no answer i found the apk in the web
but still how u turn the BT on and off in the AFTV do you need to root the fire tv in order to know that
and thanks for the attached file
now am using my tab till i find a remote that would work for tha AFTV
Click to expand...
Click to collapse
Strange I had this problem and tried batteries contacts ( seemed ok but cleaned anyway) on off on then unpairing then it didn't appear at all.
Then tried to pair my stick remote which showed as unsuccessful tried main remote again and all fine again
I may be wrong but I was experiencing the same problem. but this was with a ftv2ndgen. supposedly, the remote now uses wifi now instead of bluetooth. I had a wireless device next to fire tv (rasperry pi, tablet, phone, wifi enable stereo equip, wifi tv etc) I moved them all away or disabled them then brought them back one at a time. it came back. I then put the ftvbox under the tv instead of behind. I now keep wifi stuff away from it that can be kept away, but not all things. just minimize wifi near it. and clear line of site between the remote and ftvbox. has not happened again. I remember changing my batteries in like three times and everytime a checked the old batteries they were fine.

Bluetooth connection for Daydream/Controller Emulator

Hi all,
Not sure if this is a common problem, but on my Pixel 2 XL, I cannot get any other phone to connect to it via Bluetooth?? I'm trying this so I can try Daydream with the Controller Emulator app but so far, 3 different android phones can pair, but will not connect. Have tried all the basic troubleshooting, any ideas??
Cheers for any help!
S
Same Here
SSanders888 said:
Hi all,
Not sure if this is a common problem, but on my Pixel 2 XL, I cannot get any other phone to connect to it via Bluetooth?? I'm trying this so I can try Daydream with the Controller Emulator app but so far, 3 different android phones can pair, but will not connect. Have tried all the basic troubleshooting, any ideas??
Cheers for any help!
S
Click to expand...
Click to collapse
Yeah, same here. I thought I was doing something wrong so it's kind of nice, sorry, to see I am not the only one having this problem. I had tried all of my phones and even the newest on that I replaced with the Pixel 2 XL. Maybe because we just got an update to 6.1.0? Maybe that's what has changed and I hope we can figure this out. I have a really nice headset that I would like to try Daydream with to see if I want to take the plunge for the Headset and controller.
I was having a similar issue with my Pebble app. Watch would pair with phone, but the app would not connect or would have issues connecting. Turns out I needed to add special permission for unrestricted data usage for the pebble app. Also, bluetooth is by default optimized under battery options. I tried leaving it there and it killed the connection after about 20 minutes and I couldn't reestablish it. So, it's not being optimized now.
I also had issues with phone to phone file transfers using bluetooth. It worked once then stopped. I'm going to see if the file transfer service maybe needs special permissions like the pebble app did.
None of this was an issue on 7.0 so not sure what's changed.
Edit: So the Pebble thing was resolved with a factory reset of the watch. Turns out to be coincidence that it stayed connected for a day after the permissions change. The file transfer over usb is still having issues.
It seems like Google's update did something to it I believe

fire tv stick remote not working

Hello Experts,
I am stuck in a peculiar situation and would very much appreciate your help.
As the title says the remote to the stick has stopped working. I have tried replacing the batteries with fresh duracells and have tried to sync the remote countless times now but to no avail.
What makes the situation peculiar is that somehow my stick is not connected to my network anymore so I cannot use the remote app on my mobile to connect to the stick.
Is there anyone who was able to make their remote work?? Any suggestions??

I have a problem with my Fire TV Stick 2 not connecting to wifi at all and bluetooth

I have tried several ways to connect to wifi and none of the networks even show up. Bluetooth works like normal but it won't even pair my Fire TV remote. I've tried about 5 remotes with new batteries and nothing. The blue light doesn't even show up on them, I took apart the Fire TV Stick to see what was causing the problem and nothing is shorted out at all. I may consider buying a new Fire TV Stick due to this one being defective.
theflashfromthecw said:
I have tried several ways to connect to wifi and none of the networks even show up. Bluetooth works like normal but it won't even pair my Fire TV remote. I've tried about 5 remotes with new batteries and nothing.
Click to expand...
Click to collapse
Just curious, have you tried the 5 remotes also with the cm12.1 rom for tank?
Yep
Yep I did, and it still won't respond to anything.... Adb works still, just unable to resolve this issue..... I recently wiped /system, /data, etc in TWRP and I flashed the 12.1 rom next thing I noticed issues with wifi and bluetooth both on my backup of my firestick with everything unmodified, still has the same issue for some reason like the 12.1 rom. It may be something outside of the /system. I deleted the wpa file located under wifi and that didn't work.
Ok I looked at /
I looked at / and noticed it didn't have the file ini.wifi.rc and other files. I have no clue if this is what's causing the problem

Categories

Resources