When I charge my new MotoZ2force, all of the shortcut names on my home page are changed from Susie, Mike, etc. to Contact, Contact, Contact. If I restart or power off my phone and come back on, it will usually "re-populate" with the correct names, Susie, Mike, etc. When I took it back 6 days after purchase, it did the same thing at the store and they said, "Hey, that's weird." So they exchanged it for a new one. And the same thing happened AT THE STORE. They said it's obviously a software glitch and Motorola is aware of it and will eventually fix it.
Not impressed yet. Anyone else experiencing that and have a suggestion? I'm old and not brilliant, but can see a problem. Thank you. George (This is my first time on such a chat community as this). Thanks.
george4619 said:
When I charge my new MotoZ2force, all of the shortcut names on my home page are changed from Susie, Mike, etc. to Contact, Contact, Contact. If I restart or power off my phone and come back on, it will usually "re-populate" with the correct names, Susie, Mike, etc. When I took it back 6 days after purchase, it did the same thing at the store and they said, "Hey, that's weird." So they exchanged it for a new one. And the same thing happened AT THE STORE. They said it's obviously a software glitch and Motorola is aware of it and will eventually fix it.
Not impressed yet. Anyone else experiencing that and have a suggestion? I'm old and not brilliant, but can see a problem. Thank you. George (This is my first time on such a chat community as this). Thanks.
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Quick answer is it's just a sync issue. On the average setup, contacts are stored, maintained, and synced with your google account/service provider and/or both. These are synced at regular intervals with their associated storage service. Sync is controlled by many factors; battery life, wifi/data availability, schedules, etc. When you create the shortcuts it's a then and now call for that contact info, so you see it. Whenever the screen refreshes, the data might not be repopulated because the actual call for the data hasn't been made, so you just see contact. Basically it's just a case of online/offline viewing. If you were to save your contacts on your sim (local) then you should be able to see the contact anytime. Whenever you restart your phone the reason you see the contact is because all the info was called for as the services started.
Hope that helps, not really a problem per se, just the difference between online/offline storage.
Related
Hi new to forum and to the world of the smart phone ( so please be kind )
I picked up my new phone yesterday HTC Desire
so far so good but one thing annoys me that i cant fix
The phonebook is rubbish as it the first name of the person is not the first word in the phone book
as in :- John Smith Mobile is :- Mobile Smith John
is there any way to switch this round ??
Thanks
Funnily enough, I was just about to post some issues about the phone book and you beat me to it!
With regards to the swapping round of first/last names, I think your only option is to go in and manually change each entry. I've had this before and in GMail (I think) is makes a good guess what is first and last name. Sometimes when syncing between devices and the cloud, especially on the first time, the devices don't agree what is first and what is the last name.
Though I hope I'm wrong and you don't have to manually change everything.
Cleargrey said:
Though I hope I'm wrong and you don't have to manually change everything.
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I am not very good with phones (but I am learning )
I also hope we don't have to manually change as i have over 200 people on my phone book.
Believe me, I feel your pain. I'm decently versed in how syncing contacts can mess up as I've done it to varying degrees on past phones.
I've had all contacts duplicated and had to sit there for the evening deleting contacts. Over dinner, deleting contacts.
I've had to go in manually and correct contacts and change around details.
Probably the biggest piece of advice I can give you or anyone, is:
Before you do anything major, even syncing with a new device, backup (export) your online contacts!
And then:
When you've got your contacts nice and sweet synced between online/mobile device/whatever, backup your contacts!!!
You get a lot more leway for the future!
I had to spend about 40 minutes sorting out my contact list the other day.
Glad I took the time to actually go through and do it, as all my contacts are linked and organised properly, definitely worth doing.
I have just done the same now
how do you put a photo to the number?
stevie_a said:
I have just done the same now
how do you put a photo to the number?
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Just replied in your thread, but will stick it here too:
People > Tap on the name > Edit > Tap on the camera icon in the top left.
thanks I'm getting there...
Will take a few days to get used to it
Does anyone else have a problem with the some of the contact names 'resetting'?
I originally copied over all contacts from my SIM, and have since linked most of them up to their Facebook profiles. I have set the display name to be the one listed on Facebook, and this works perfectly for the majority.
A couple of contacts keep going back to their name on the SIM, have no idea why...
Hey everyone,
Can anyone tell me if they've experienced this problem too please. I keep losing one particular contact on my HTC Desire. Once I've saved the contact to the phone, it could be there for a day or for 5 days before the cantact is deleted on its own accord!
Any ideas???
Many thanks.
does the record contain special characters? google sync doesn't seem to be able to handle these
(eg: ë é è ä á )
willumpie82 said:
does the record contain special characters? google sync doesn't seem to be able to handle these
(eg: ë é è ä á )
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Nope, nothing mate, just a plain old name and a phone number.
When you save it, try saving it as a google contact, then sync it. I had that problem till I did this.
socktug said:
When you save it, try saving it as a google contact, then sync it. I had that problem till I did this.
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I was set in Google Contact and my Contact still deleted from my Contact
How to fix it?
Try adding it on your PC (in Gmail, via browser). I know it's not really a fix, nor it helps you understand what's going on, or prevent it happen with another contact but ... it's worth trying.
Its actually losing any new contact now. I saved a new one last Saturday, and now its "lost" it already! :-(
I had this problem on stock orange Rom.
Have had no problems since I rooted.
Guys, it seems to happen to any new contact. Any idea why this is happening? I'm not even close to the maximum number of contacts.
Anyone else have this issue too?
I had this issue with my Hero, that it would delete the second phone number I added to a contact, everytime I synced.
I got around this by changing the sync options to "replace item on PC" in the conflicts section, and it worked.
It seems for some reason the sync kept thinking the new data in the phone somehow is the older one or someting.
Give it a go and tell us what happened.
But this isn't even happening when I sync mate! :-( It just doing it randomly, any new contact I add.
Guys, was just checking System Updates on my phone, and Software 1.21.405.2 was available. I've just downloaded and installed it, was looking through me phone including my messages and noticed its added one of my missing contacts!!! :-D Hopefully was bug has been fixed!!!
I had a similar issue a few days ago - I added a couple of contacts to one of the default 'Groups' (Family, Friends etc).
Once added they disappeared from my contacts list on the handset. I moved over to the 'Call History' panel and found them, and switched the group option back off. But they were still not showing in my contacts. I thought they'd been deleted.
I jumped into G-Mail Contacts on the PC and found that they were still in the 'All Contacts' list, but had been taken out of the 'My Contacts' list.
By selecting each contact, and clicking the large 'Move To My Contacts' button on the top bar, they instantly reappeared back on the phone again.
Hope this makes sense and stops anyone wasting time trying putting the contact info back in again.
All this happened before the latest 1.21.405.2 - maybe this has been fixed though.
ThePriceIsLight said:
I had a similar issue a few days ago - I added a couple of contacts to one of the default 'Groups' (Family, Friends etc).
Once added they disappeared from my contacts list on the handset. I moved over to the 'Call History' panel and found them, and switched the group option back off. But they were still not showing in my contacts. I thought they'd been deleted.
I jumped into G-Mail Contacts on the PC and found that they were still in the 'All Contacts' list, but had been taken out of the 'My Contacts' list.
By selecting each contact, and clicking the large 'Move To My Contacts' button on the top bar, they instantly reappeared back on the phone again.
Hope this makes sense and stops anyone wasting time trying putting the contact info back in again.
All this happened before the latest 1.21.405.2 - maybe this has been fixed though.
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This is why I suggested adding a contact in Gmail. If you have problems with Google apps (gmail, contacts, calendar) it's allways good to check with the mothership (Google) to see what's going on.
pascanu said:
This is why I suggested adding a contact in Gmail. If you have problems with Google apps (gmail, contacts, calendar) it's allways good to check with the mothership (Google) to see what's going on.
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I understand what your saying mate, but I'm a bit of a tart, I'd want all my contacts the same and be on the phone, not as SIM, Google, etc... I know what your saying is an easy fix, but it shouldn't be like that, the phone should bloody manage something simple as remembering a phone number! lol.
Anyways, fixed now, job done.
Yes I have the same problem. I hardly ever sync my phone because I have a Mac. Today my contact of my husband just disappeared, this contact I use the most, has the most details within it.
I know that the new download may fix this, but I use Skype on 3 and I do not know if skype will work after the upgrage. I use Skype to contact my family in South Africa.
Has anyone have this happen? I have my contacts linked on my phone through my Google e-mail. Got my phone on December 18th area and haven't had any issues with it until yesterday and half of my contacts disappeared. I was texting my wife and her name was showing on the incoming text and there was a time where she sent two-three text messages before I could check them and I was looking at the text in quick reply as I scrolled through them I noticed the first text had her name and the two after had her cell number. I thought that was weird but didn't think much of it, then later that day I had a unknown number call me so I answered it and it was a friend I had in my contact list but rarely talk to. That made me suspicious enough to check my contact list and sure enough, like 90% of my contacts are gone. A few survived but I've messed with settings and re-synced my contacts but still no avail. Anyone else had this happen? Thanks
Hey I had the same thing happen. I literally just looked at my phone minutes ago and saw this... I now have 4 contacts left.
I'm not sure what has caused it, anyone else?
Yea I just tried removing the account and re-adding it and that made no difference at all. I also tried adding another account with a few contacts in it and it only brought in one contact from the account.
I done a quick search on Google and it seems to be a pretty common thing that "just happens so get used to it". I don't think we are getting our contacts back.
Fixed mine!
Go to your Google Contacts on the computer(I searched Google Contacts on Google Search and it brought it up) and you should see a restore feature on the main thing with your current contacts. I restored mine using the "last week" feature and it brought them up and they are back on my phone after I re-synced. Hope this helps you.
Awesome! That worked!
Ive seen this before too. Haven't found a perm fix yet.
Hi, i have whatsapp and no problems, but when i installed telegram, i checked the contact list and telegram removed around 20 contacts of my phonebook! why¿?¿?¿?
Not just that, but i also checked back whatsapp and now all the contacts appear as phone numbers, like if they where not in my phonebook, but they are!
i talked with some poeple and they tell me they have no problem in they phones having both programs, maybe its something related to the rom i am using? anyone having same problems? i am using quark rom of 4.4
i am having my contacts JUST in the phone, not in the google account or SIM
thanks
Hi, I'm using CM11 on my Defy+. I always use Telegram and recently (about a month) installed WhatsApp. I got no problems doing this. All the contacts are still. All applications are working normally.
I'm also using gapps and Google contacts sync.
Make backups to prevent erros that led to caos such as lose contacts.
I think it's easier to make backups from the cloud (to a csv file) than use android special software (such as Titanium backup) to backup/restore from the phone specially if you have other devices with contact sync.
Hope you figure out how to fix it in your case and also got all the contacts back.
Hi! I have both installed and the only problem is if you move to the sd card Telegram because Telegram contacts will not be synchronized.
Similar problem, but so much more confusing!
I have whatsapp. One of my whatsapp contacts sent me a telegram invite. In telegram, the contact name doesn't show up, just the phone number. We chat for a millisecond but then switch back to whatsapp. We stick to whatsapp for months. I recently remembered that I had telegram and logged back in. THe contact was still a phone number. "Weird," I think. So I manually add that number to my whatsapp contact's info. Now I realize, the number is off by one digit. Maybe one is personal and one is business. The addition to my phone book generates a second whatsapp contact. Still following?
So, two whatsapp accounts. Whatever. Ok, could still be one business and one personal. But the secondary number has weird motivational quotes for the profile pic. And the profile pic changes multiple times (my friend has the same landscape type profile pic and leaves it up for months at a time). And the secondary acct seems...feminine. Weird, I'm thinking. And suddenly there is a selfie that is decidedly a woman. But it disappears within a couple of minutes. The activity on both accounts is sporadic and weird. This is a guy I've been friends with for a long time, and I am fairly familiar with his online activity, so I'm kinda scratching my head at this point. And also a little concerned bcs I haven't really heard from him. And now I'm confused too, bcs both numbers have his name attached to them (bcs I added the second one to my address book) and I had recently cleared all my chats...so now I'm not even sure which acct is his primary acct...bcs at some point BOTH profile pics had changed.
Had to dig up his original contact info from somewhere else to straighten it all out. Deleted the secondary number (since he never gave me that one, no point keeping it.). Now when I go back on Telegram, it's back to just a phone number, but it's the same old number he's always had. WTF is going on?? And his time stamp on telegram is still from a couple of weeks ago, so it's not like he's on there changing things up.
I should probably just ask, but at this point I feel like I've playing detective and have way oversleuthed it. So although I'm still curious (and would love some insight), I'm just leaving it alone.
New google contacts saved on android gets "unsaved". Any idea how to fix this?
Hi Friends,
I'm seeing a very annoying behavior on my Nexus 5X related to contact saving.
Sometimes, when I save a new contact (including name, phone, email...) to my google account I can see the contact is properly saved and visible in my contact list. However, for no apparent reason, after some time, the contact will be unsaved and won't be on the list anymore.
Any idea why this is happening and how to fix?
Same here!!! I thought: i'm coming to go crazy!!! And now... yes, there is a bug!!!
I am facing this for last couple of months. Usually it happens when I save new contact while offline and when the device finally syncs when net is available, it un-saves those contacts. The contacts were supposed to sync in both ways (server to device and vice versa) and that was the case before but last couple of months it's not behaving in the proper way.
For me, it happens regardless of network connectivity. I'm usually fully connected to wifi or cellular network and the bug still happens.