I have had my p2 for about 3 weeks and was quite happy until now.
just out of nowhere i noticed on the bottom right corner of my front display panel that there is a crack.
i investigated around the corners and found that everything else is basically like new, no bump, dent scratch whatsoever, i am also protecting the phone quite much and haven't had any sort of "accident"
there's at least one user in another forum who reports his phone has gotten a cracked display because of sunlight / heat issues, while the weather gets better it hasn't been exposed to any extraordinary direct sunlight, so i am really bothered if this is caused by manfacture / quality issues and i am looking to resolve it with amazon where i got it.
other than that it's fully functional and i am super annoyed to go though the process of getting things worked out / fixed / replaced / returned....
german forum with another guy who has even servere cracked screen due to as he claim temperature differences
https://www.computerbase.de/forum/showthread.php?t=1670399
anyone knows something?
well this is a bit worrying ill try to keep mine out of the direct sun thanks.
I had a nightmare last night that I picked my phone up and the whole screen was completely shattered!
p2 is already on it's way for customer service from amazon, will see what they will do.
I wonder how widespread this problem is. I just ordered a P2 myself & this has me a bit worried. I am dealing with touchscreen issues on my current phone, a Sony Xperia Z3 Compact. The upper part of the touchscreen doesn't work at all and the back/home buttons only work if I put the phone in glove mode and press several times. I didn't want to spend a bunch of money on a new phone and the battery life impressed me on the P2. .
Haven't had any issues with my device since purchasing it a month ago.. Would never put any device in direct sunlight no matter which device. Especially if a device has glass on one or both sides. Saw a bend test and this device is really really tough to damage. Plus this device does not heat up since its 10nm Snapdragon Chipset makes it so. If this phone is defective.. then should the P1 and any phone that has all glass or the 2.5 glass shape form. So any one with that problem should contact the proper place where they purchased the device or the Lenovo manufacturer. Only suggestion is to purchase the 'shockproof case' to prevent any stress on the phones surface.
Had an Xperia Z ways back and the power button stopped working.. but it was due to water damage.. even though it is mostly waterproof.. Xperia phones are tough phones too.. and it has glass on both sides.
Worrying indeed, let us know what support says.
I must say the screen on mine has the occasional sensitiviy issue in the bottom part. Not sure if it's due to the "removable" navigation buttons or to the "hardness" of the glass, but it was definitely not like that on my Moto G4.
Also it seems some earlier P2 models had a bottom part that was "sloping" ?
Wmateria said:
Haven't had any issues with my device since purchasing it a month ago.. Would never put any device in direct sunlight no matter which device. Especially if a device has glass on one or both sides. Saw a bend test and this device is really really tough to damage. Plus this device does not heat up since its 10nm Snapdragon Chipset makes it so. If this phone is defective.. then should the P1 and any phone that has all glass or the 2.5 glass shape form. So any one with that problem should contact the proper place where they purchased the device or the Lenovo manufacturer. Only suggestion is to purchase the 'shockproof case' to prevent any stress on the phones surface.
Had an Xperia Z ways back and the power button stopped working.. but it was due to water damage.. even though it is mostly waterproof.. Xperia phones are tough phones too.. and it has glass on both sides.
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sunlight yea,... i am also not doing that, but for example when i were to use my other phone ( which was about to be replaced with p2 ) in situations like car gps navigation it's facing heavy usage AND is explosed to direct sunlight ( at least the back-side it is ) which makes my phone (honor 7 right now) pretty hot ... and this is just a very normal use case scenario... since the p2 is already received by amazon i cannot try out to see if there is any heat issues like that...
webvan said:
Worrying indeed, let us know what support says.
I must say the screen on mine has the occasional sensitiviy issue in the bottom part. Not sure if it's due to the "removable" navigation buttons or to the "hardness" of the glass, but it was definitely not like that on my Moto G4.
Also it seems some earlier P2 models had a bottom part that was "sloping" ?
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Click to collapse
i haven't gotten any email from amazon however in my p2 order it says the device has been received and it'll take 2-3 days until they charge back money. i assume that will happen and i will report back. but there hasn't been any communication on their side.
endrancer said:
sunlight yea,... i am also not doing that, but for example when i were to use my other phone ( which was about to be replaced with p2 ) in situations like car gps navigation it's facing heavy usage AND is explosed to direct sunlight ( at least the back-side it is ) which makes my phone (honor 7 right now) pretty hot ... and this is just a very normal use case scenario... since the p2 is already received by amazon i cannot try out to see if there is any heat issues like that...
i haven't gotten any email from amazon however in my p2 order it says the device has been received and it'll take 2-3 days until they charge back money. i assume that will happen and i will report back. but there hasn't been any communication on their side.
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Yeah sunlight heat is not a devices friend and it can damage for sure if the requirement is met since heat expands. You should be fine, returns take a bit and the return transaction.
doesn't give a p2 back unfortunatly ... well to be honest i had the option to select replacement. but well. this is the very first device i had an display issue so that's that.
on the other hand i was reaaaallly reallly disappointed to see the ultra battery mode switch not being usuable as it disabled accessable app settings (tasker greenify etc pp) and those 14 days unlock being a pain... and no active development for a device "this new" .... being a phone for 230 € new on that deal it was a real bombshell
never say never that's it for the p2 for now, receiving a xiaomi note 4 very soon and will see how that performs
endrancer said:
doesn't give a p2 back unfortunatly ... well to be honest i had the option to select replacement. but well. this is the very first device i had an display issue so that's that.
on the other hand i was reaaaallly reallly disappointed to see the ultra battery mode switch not being usuable as it disabled accessable app settings (tasker greenify etc pp) and those 14 days unlock being a pain... and no active development for a device "this new" .... being a phone for 230 € new on that deal it was a real bombshell
never say never that's it for the p2 for now, receiving a xiaomi note 4 very soon and will see how that performs
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Understandable, am still on Stock Nougat for now. Good luck with the Xiaomi.
I'm just curious but was the phone charging when the crack became apparent?
Is it possible to take the camera sensor out of a regular Moto z and add to the Moto z play ? (I mean many review complain about the z play camera quality but seeing as all z phones share the same design the camera sensor should fit and seeing how the sensor is usually attached via ribbon it should in theory be upgradable .
Also if there was a driver issue that could easily be solved with a custom ROM and ripping some files out of the regular z and some dev assistance.)
Sell Moto z play and get one plus 3t for better camera.
Some fwiw consider the Play better than the Z. Now the Force camera is clearly superior to both.
I think you should definitelytry it out and let us know how it goes. I think itll work out I see no reason for it not to!
I personally wouldn't try it. I doubt the ROM would have drivers to support the different hardware. And this is assuming you have no issues removing the camera and soldering it onto the Play.
If you want a better camera, just get the camera Mod. Or change phones.
I won't advice anyone from trying this, first item is you need to gently remove the OLED screen , second item is after you unsuccessful tried to remove the camera you'll need to re install the oled screen and you'll find out it won't seat correctly.
I replaced my screen and you can't reuse the existing glue that holds the screen in,after you scrap and remove all the glue you will have to re install new glue, make sure you don't cover any existing hardware.
You need to follow the exact amount and areas the originally where glued otherwise you'll have a mushy feeling screen and a vibrating speaker.
I am having touch issue here with Xperia XA1. I bought two phones for me and my gf. Touch on the edges of the phone are not working properly on both phones. Keyboard keys like P and L are unresponsive.
I have seen other people complaining on Sony Forum.
Is anyone here having the same issue?
Thanks.
heinthetaung123 said:
I am having touch issue here with Xperia XA1. I bought two phones for me and my gf. Touch on the edges of the phone are not working properly on both phones. Keyboard keys like P and L are unresponsive.
I have seen other people complaining on Sony Forum.
Is anyone here having the same issue?
Thanks.
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Not here. The full keyboard works without any trouble. If you enable "show taps" in developer options, you can see if your phone is actually detecting your touch.
It could be a faulty digitizer. Happens with even the best flag ships so it's not impossible.
Sent from my Sony Xperia XA1 using XDA Labs
Ticklefish said:
Not here. The full keyboard works without any trouble. If you enable "show taps" in developer options, you can see if your phone is actually detecting your touch.
It could be a faulty digitizer. Happens with even the best flag ships so it's not impossible.
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It is not like cannot detect at all. When I type "apple apple apple apple", it shows like "aple appe ale apple".
May be export quality to EU and Asia are different. :laugh:
heinthetaung123 said:
It is not like cannot detect at all. When I type "apple apple apple apple", it shows like "aple appe ale apple".
May be export quality to EU and Asia are different. :laugh:
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Hi there. I see that you are using an XA1, can I ask you something? Would you be so kind to share its stock wallpapers from its system files please? I know this is not related to your topic but I'm just so desperate to have them...:crying:
I have no Issues with my touch screen. Although when I bought a new cheap screen protector off ebay I am finding sometimes it becomes "unresponsive" (in the corners the screen protector "lifts up" due to the curved glass of the phone and starts collects dust/grime).
Removing the screen protector fixes the issue. Do you have a screen protector?
Another option would be to go into: Settings - About phone - Diagnostics to test the screen. you can tap/ swipe anywhere on the screen and it will give you feedback on if it registered the tap or not. Lets us know!
I also experienced this issue but after switching from Swiftkey keyboard to G-Board and it seems that the issue went away so I doubt it is a hardware issue.
I'm just going to provide an update and say that now even without the screen protector, this phone doesn't really register my touches at the bottom right hand side of the screen. Especially the letter "p", "l", and the backspace key.
Changing keyboards doesn't seem to fix anything. Not sure if I should request for a new phone, or if it could be software related.
EDIT: It seems to have gotten progressively worse. Now its almost impossible to press the "p", "L" and backspace keys and the touch registers maybe 20% of the time. I'm going to ask for a refund, or a replacement.
ross23 said:
I'm just going to provide an update and say that now even without the screen protector, this phone doesn't really register my touches at the bottom right hand side of the screen. Especially the letter "p", "l", and the backspace key.
Changing keyboards doesn't seem to fix anything. Not sure if I should request for a new phone, or if it could be software related.
EDIT: It seems to have gotten progressively worse. Now its almost impossible to press the "p", "L" and backspace keys and the touch registers maybe 20% of the time. I'm going to ask for a refund, or a replacement.
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Click to collapse
That's got to be hardware. I reckon your digitizer is faulty. You should be able to return it to the retailer for a replacement. Or get Sony to do it for free.
Sent from my Sony Xperia XA1 using XDA Labs
I have same problem and go to sony care 3 days. Everything work perfectly
I want to give a summary of my story here.
I bought two xperia xa1 about a month ago. Both phones are having touchscreen issue within a week (edges of the screen are not sensitive). I sent to local service center in Singapore.
Now I have got my phones back. They replaced the screen for both phones and they are working fine so far.
Thanks to Sony, my new phones become refurbished phones just after being bought.
I feel like I bought refurbished phones with premium price.
It appears , there are certain batch of devices which have digitizers issues along edges ....
There are similar complaints on amazon regarding the same.
karandpr said:
It appears , there are certain batch of devices which have digitizers issues along edges ....
There are similar complaints on amazon regarding the same.
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I thought so. Reading through forums on Sony and other websites and you see quite a few people who have this issue.
I got mine replaced on the spot at the store I bought my phone from. So far no issues. But I keep my fingers crossed.
Sony should address this issue. It might be a cheap phone, but still it's their responsibility and should issue a recall, or a replacement for all phones that have this issue.
ross23 said:
I thought so. Reading through forums on Sony and other websites and you see quite a few people who have this issue.
I got mine replaced on the spot at the store I bought my phone from. So far no issues. But I keep my fingers crossed.
Sony should address this issue. It might be a cheap phone, but still it's their responsibility and should issue a recall, or a replacement for all phones that have this issue.
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This is not the first time ,when a batch of devices faced an issue .AFAIK, Xperia Z has a lot with yellow tint. Also one another phone with really fragile speaker.
This might be issue with one particular batch , which might have escaped while testing.
Or issue with display vendor.
Otherwise a solid device.
You don't have to stick with the keyboard the phone came with also why not use the speech to text function and just talk
Yes. I too had the same issue. Did a screen and touch replacement under warranty. Working well
@ross23 @Ticklefish
What screen protector are you guys using ?
There are some reports about screen protectors interfering with touch.
I am not using any screen protection , just a generic rubber case for impact protection.
furankuM2 said:
You don't have to stick with the keyboard the phone came with also why not use the speech to text function and just talk
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You can resize the keyboard to "deal" with the issue. But keep in mind that this touch screen issue affect all other apps too. Games and stuff. I personally don't think it is possible to use a phone with a defecting touch screen for long.
karandpr said:
@ross23 @Ticklefish
What screen protector are you guys using ?
There are some reports about screen protectors interfering with touch.
I am not using any screen protection , just a generic rubber case for impact protection.
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Click to collapse
I am currently using the Zuslab 3D curved tempered glass screen protector I bought off ebay.
Its good, it does cover the whole screen, including the curved edges of the phone, however, it only has adhesive around the edges of the screen protector, not in the middle. So the middle of the screen does feel a little "hollow" as it an air bubble and not adhesive.
karandpr said:
@[email protected]
What screen protector are you guys using ?
There are some reports about screen protectors interfering with touch.
I am not using any screen protection , just a generic rubber case for impact protection.
Click to expand...
Click to collapse
I'm just using a thin plastic one I bought from Amazon for a couple of bucks. It's really just to provide a bit of scratch protection. I'm using a proper case to protect the actual phone.
Sent from my Sony Xperia XA1 using XDA Labs
Maybe the touch issue is a software problem. A few hours ago someone on gsmarena said the problem was resolved with latest software update! (in the XA1 discussion).
So I've received two LG G8's now from ebay, the first one I returned because it was in very poor cosmetic condition. The new one I received which while for most part looks brand new, has one similar potential issue that I noticed on the first. Basically, if you look right at the seam where the glass is supposed to be tucking into the metal frame I swear you can see under the screen. It's very noticeable if you max out brightness, hold the phone in your hands horizontally with the screen facing up, and then start tilting it upwards. The only explanation I can think of is that the glass is clear there allowing you to see through the screen somewhat.
It's very possible that the screens were replaced on a lot on these "like new" models people are selling on Ebay. The problem being if the screen isn't properly adhered to the frame I fear the phone will probably no longer be waterproof. Does anyone here by chance have a G8 that was purchased brand new and has hopefully never had the screen replaced? If so, can you see what I'm seeing as well?
Got this A50 a while ago, was bent with broken glass. I put a new screen on it only to have it break because of bent frame. I *thought I manged to get it working, updated to android 10, has a clean IMEI matches the sticker inside the phone.
I ordered new front frame + digitalizer and glass, new plastic back plate, $128 Canadian so I'm into it now. (not including the $65 I already put into it with the new glass that I just busted)
I then went to order the plastic midframe, I cannot find a matching midframe for the life of me. I watch some teardown videos and this A50's guts (mainboard) doesn't match A single A50 in any of the videos. The guts are clearly marked A50u rev 0.5.
The software says it's a A50W the printing in the phone says it's an A50U.
One difference that stands out right away is that it only has one antenna cable where other A50's have two
Last night I check the phone out more.
-Will make calls but no sound, mic doesn't work
-Connects to bluetooth, can get sound via youtube no sound in calls
-Will take photos, will not record video
-Fingerprint scanner thinks it works in software but doesn't see a finger when placed on the scanner
-Most of the hardware tests codes do not work
Have a gander at these photos and notice this A50s guts doesn't match normal A50's.
Help would be great as I'd like this to actually work as a phone. I'm thinking it's a hardware beta version or a demo model but I have no way of being able to tell for sure. Running the IMEI at IMEI.info comes back as it being a Samsung A50W.
https://photos.app.goo.gl/jPh9YJwv7CMBQeveA
Edited to add link to google shared photos