Lg g7 Android Auto - LG G7 ThinQ Questions & Answers

I am on my 2nd G7. They both have the same issues. Won't text via Android Auto while connected to my car, and Google Play Music won't work. Anyone else have similar issues?

tallpaulyall said:
I am on my 2nd G7. They both have the same issues. Won't text via Android Auto while connected to my car, and Google Play Music won't work. Anyone else have similar issues?
Click to expand...
Click to collapse
Android Auto working fine for me. Try downgrading to the last android auto, it might do the trick?

yurushi said:
Android Auto working fine for me. Try downgrading to the last android auto, it might do the trick?
Click to expand...
Click to collapse
None to be downgraded to. I've spoken with LG many times. They've admitted the issue and said a solution is coming. In the meantime I'm screwed

I am also on my 2nd G7 also ;-(
For me android auto will work fine for a while (varies from few minutes to an hour) and then it just disconnects. This disconnection is specific the the G7 as phones from other family members (e.g. Nexus, Asus, Blackberry) all connect fine and never disconnect.

Neither LG nor Verizon want to take ownership of this issue. I guess my next step is the BBB and FTC

Same issue!
Heres the crazy part.....
I opened the camera to record the texting issue.
Incredibly with video recording the texting works every time.
Has to be something with the mic on the g7 i bet.
Let me know if you guys get the same result
Scott

Related

[Q] Bluetooth Media & Phone between LG G3 & Pioneer FH-P8000BT

So I asked this question last week under the VZW LG G3 Q&A and never got any feedback so hopefully I can get some sort of response here.
http://forum.xda-developers.com/verizon-lg-g3/help/bluetooth-media-phone-lg-g3-pioneer-fh-t2920008
I recently got my LG G3 a few days ago and I've been having trouble getting media to play through my aftermarket head unit (Pioneer FH-P8000BT).
I had used it via Bluetooth with my HTC Incredible, Galaxy Nexus and Galaxy S3 all with (for the most part) no issues streaming Pandora, Google Play Music, etc. The only time Bluetooth gave me trouble is on my S3 whenever i loaded an ASOP ROM, it would have a hard time connecting but it would be intermittent. Any TouchWiz roms, no issues (the Galaxy Nexus never had any problems no matter the ROM).
With the G3 I just got I had first performed a factory reset so it's 100% stock (rooted). I had also cleared the memory on my Pioneer unit.
When first connecting, it goes through without any problems and I'm able to stream media. The moment I shut my car off then turn it back on, it's unable to connect media audio (phone still works). And it had the same issue regardless of if the app is closed out or open and even restarted the phone.
I got the unit back in 2008 so I realize it's using an older version of Bluetooth and it looks like Pioneer dropped support as there are 0 firmware updates since it's been released. I saw another post (different forum) about someone having similar issues connecting their G2 to the same HU however they responded LG had released an update and they've been working since.
I'm almost tempted to upgrade the unit but would rather wait for Android Auto to come out. Hoping anyone in the forums knows a fix and can help out.
Thank you!
Click to expand...
Click to collapse
I've tried and retried all the steps I've taken already with no success. I'd like to be able to use streaming music in my car again so I'd appreciate if anyone could help out.

[Q] VUDU Movies and TV APP not working

After installing the App and restarting, uninstalling and reinstalling a few times still not working. I can launch the App just fine browse the collection but once you load your Movie it will launch like it's about to Play but won't. The Vudu Movies and TV screen will show and then will sign me out of the login. Anyone else use this App or have issues.
I didn't know I had an issue until I read this post. I checked it out on my phone, and Video is not playing. It starts loading and the the app restarts.
Sent from my G4(LGLS991)
I have the same issue as well. Usually don't watch movies on my phone but just tried and it doesn't work. Hmm.
Sprint G4.
I contacted VUDU about the issue and this was their reply:
Hello,
*
We are currently experiencing issues with the Lollipop software. It appears that the issue is affecting playback on all devices with this software, due to a clash between the software and our VUDU app. We are actively working on a release that will remedy this bug for our customers.
*
I have done some playing around with the app and noticed that after a few tries, it will eventually work for me. I also noticed, when I un-installed and re-installed the app, I had success with playback the first few tries. Nonetheless, there is an issue with the app that we’re looking to resolve. Just wanted to supply a bit of feedback from my personal experience.
*Vudu support
So, it looks like there's a bug, they're aware of, and working on it. Until a fix is found, playback will be hit and miss.
Sent from my Sprint G4(LGLS991), Stock
Ok good to know I have 2 G4 and both have that issue but didn't have another phone with Lollipop software besides them . I'm on Tmobile I haven't forced tried it though. Flixter App works fine though.
my other issue is Netflix now. Phone #1 worked with Wifi calling Phone #2 doesn't after go back and forth between Netflix and Tmobile and did everything we can think of still nothing now Phone #1 doesn't work either with Wifi calling.
It does work with Wifi calling but it has to be set to Cell instead of Wifi Preferred (unless no cell service) option. Which is stupid since it worked before and on my Note 2. Tmobile then tried to say something about the Wifi calling feature demands more data or something and that's why. After Master resetting phone's etc a few times I find the issue to be when you first Log in to Netflix and Google Services wants a update. Since it did work on both after the Master resets but it will force the update on it's own.
I wasn't aware of the lollipop issue with VUDU, but like mentioned by BDestroyer8418, Flixster does work.
I double checked on the Netflix, and that plays fine as well.
As long as I was checking on these, I went ahead and verified HBO Go, Showtime Anytime, EPIX, the CW, and FXNow. All seem to play fine.
I rarely watch any of the services on my phone, since I usually just push to the Chromecast. So, as long as that all works, I will be content (until VUDU comes up with a solution).
LG-VS986
Netflix starts video playback almost immediately on my wifi. So, I don't have an issue there.
I can still use vudu with my phone and chromecast without issue, so at least there's that.
Sent from my Sprint G4(LGLS991), Stock
The problem is Tmobile Wifi Calling for Netflix. I'm not not sure if other carriers offer that feature Tmobile has. They add it in Tmobile software on Devices. They might have it but not sure you guy's would know for sure.
For Vudu doesn't seem like it matter's what Carrier your own most likely No unless you can force it work temp til they update it. Since Tmobile, Sprint and Verizon users reported the same Restart Loop.
Sprint has wifi calling, but it doesn't matter if I have it on or not, I have no issues with Netflix. So it may be just isolated to t-mobile.
Sent from my Sprint G4(LGLS991), Stock
So after looking around some more I found this http://www.reddit.com/r/LGG3/comments/32kowb/tmobile_lg_g3_lollipop_with_wifi_calling/
Looks like same issue on Tmobile LG G3 on Lollipop with the Netflix problem with Wifi Calling. This is most likely Tmobile problem then ? Something in the Wifi Calling feature.

Connection Problems

Does anyone have problems with the connection being stable? Or do I have a faulty device? When I'm out, my connection sometimes seem to be okay, but when I arrive home, that's when the connection doesn't work. I've tried restoring back to factory several times with rebooting of the phone several times as well with no luck.
I'm running Android Wear 1.3.0.2176821, Google Play Services 8.1.20 (2283517-534), and Android 5.1.1 on my watch.
On my phone, I have a OnePlus One running CM12S (5.1.1), Android Wear 1.3.0.2284253, and Google Play Services 8.1.15 (2250126-238)
Any help or ideas how to fix? Thanks.
Can't help you with a fix, but I can say that I have had no connection problems. I assume you are talking about bluetooth connection from watch to phone, not a wifi connection problem?
pnyboy27 said:
Does anyone have problems with the connection being stable? Or do I have a faulty device? When I'm out, my connection sometimes seem to be okay, but when I arrive home, that's when the connection doesn't work. I've tried restoring back to factory several times with rebooting of the phone several times as well with no luck.
I'm running Android Wear 1.3.0.2176821, Google Play Services 8.1.20 (2283517-534), and Android 5.1.1 on my watch.
On my phone, I have a OnePlus One running CM12S (5.1.1), Android Wear 1.3.0.2284253, and Google Play Services 8.1.15 (2250126-238)
Any help or ideas how to fix? Thanks.
Click to expand...
Click to collapse
swngdncr said:
Can't help you with a fix, but I can say that I have had no connection problems. I assume you are talking about bluetooth connection from watch to phone, not a wifi connection problem?
Click to expand...
Click to collapse
Yes, I am having problems with bluetooth connection. When I open the Android Wear app on my phone, it is constantly saying "Trying to connect..." =(
I would assume that the watches are the same as far as the software goes. I don't know what one plus one is, but my phone info is below. I took mine back because of HRM problems, the replacement works much better. I'd say to just take it back as defective and get a replacement....
On my Phone:
Android 5.01,
Android Wear 1.3.0.2250989
Play Services 8.1.15
pnyboy27 said:
Yes, I am having problems with bluetooth connection. When I open the Android Wear app on my phone, it is constantly saying "Trying to connect..." =(
Click to expand...
Click to collapse
Thanks! Maybe I will just take it back and get it exchanged. I just hope I can get it swapped since I got it as a gift and no gift receipt =(
pnyboy27 said:
Thanks! Maybe I will just take it back and get it exchanged. I just hope I can get it swapped since I got it as a gift and no gift receipt =(
Click to expand...
Click to collapse
I have a Oneplus One and it connects to my watch using BT just fine. The only time it has problem is when I put some distance between my phone and my watch (ie walk outside without my phone), it sometimes can't reconnect. Turning BT off and then back on the phone usually fix it. Now I leave WiFi on so as long as the phone and watch are within the same wireless environment, they wouldn't disconnect
ruovr21mr said:
I have a Oneplus One and it connects to my watch using BT just fine. The only time it has problem is when I put some distance between my phone and my watch (ie walk outside without my phone), it sometimes can't reconnect. Turning BT off and then back on the phone usually fix it. Now I leave WiFi on so as long as the phone and watch are within the same wireless environment, they wouldn't disconnect
Click to expand...
Click to collapse
Thanks! I've actually tried that too, and for some reason, it works fine at work. But when I'm home or somewhere else, the watch just has a hard-to-impossible time to connect back to my phone. Even at home, the wi-fi is so spotty with it that it constantly disconnects. I ended up just returning it and waiting for them to order it again. I hope my next one works better!
I've observed the same problem as OP, with the same mismatching versions on the phone and watch for Android Wear and Google Play Services [except Google Play Services that's at 8.1.15 (2250156230) on my Nexus 6, which runs latest factory 5.1.1].
Have needed to reboot the phone to sort it out. Also, a card appeared on the watch, telling me I had to install the Google Play Services on the phone, as the watch though it wasn't.
Similar problem
Hey, a similar problem here, I changed my ROM from Resurrection Remix to lineage OS (both on 7.1) and when I did it, my Android Wear app does not recognize my huawei watch, I went back to Resurrection but when I connected the watch, it did not received the notifications, then I updated manually to A.Wear 2.0 and the problem is the same, but now I can’t even connect to other smartphones, I do not know what it happened.
Have an OPO

OnePlus 3 Problems with Car Bluetooth connection

Hi all,
Since the last few firmware versions (OS 4.02 and above) I´ve been experiencing some issues exclusively with the Bluetooth connection of my car (Jaguar XE). I couldn’t fixed the problem even with the last firmware version rolled out via OTA (4.1.0).
In the last two months the connection of my Jaguar has not been stable at all. Most of the times I am able to pair my phone with the car, upload my contacts and so. However, once I start to transfer music of Spotify via Bluetooth, it keeps failing the "multimedia audio" and the connection is interrupted the whole time. I also lose the connection with the “phone audio”. I seems that my phone disables both connections intermittently. My guess is that Android Nougat is a "control freak" of permissions and this leads to issues with some car stero units.
In the previous versions of the firmware (4.01 and below) I didn´t experienced such problem. In the past I did have perfect connection to play spotify in my car with my same Oneplus Unit. I am very confident that there is nothing wrong with my car stereo unit since the Bluetooth still working fine with my wife´s phone. I haven´t upgraded my Jaguar´s firmware lately…so that shouldn´t be the source of my problem.
Despite of all this, the Bluetooth of my Oneplus unit works perfectly fine with any other Bluetooth devices . In fact I am able to enjoy full connection playing music with my External Speaker (UE BOOM 2) and my Xiaomi roidmi 2s –used in my other car that lacks of Bluetooth technology -.
I´ve tried everything. A couple of days ago I even performed a factory reset using the last version of firmware (4.1.0). Of Course I reset system settings, wiped cache and all data (music, pics…etc)…but still experiencing the same issue. I am desperate.
Any instruction will be very much appreciated.
Thank you in advance.
Kind regards,
So there was another thread on these boards, cant find it for right now... but in my experience the problems were only present on OOS rom's.
Perhaps not the best solution, but have you tried a CAF or Lineage OS based rom? All my problems went away after I made the switch
Good luck
Gomezie said:
So there was another thread on these boards, cant find it for right now... but in my experience the problems were only present on OOS rom's.
Perhaps not the best solution, but have you tried a CAF or Lineage OS based rom? All my problems went away after I made the switch
Good luck
Click to expand...
Click to collapse
Thank you Gomezie, I´ve read all the threads but I dont seem to find the solution.
I stick to stock os. Never changed my stock rom.
The funny thing is that OP stated in its last changelog that they have fixed bluetooth problems....
Kind regards,
Hi, my one plus 3 has the same problem. Done all the required resets and clearing of cache and it still would randomly connect and disconnect. Problem only surface after the recent 4.1.0 update.
My kids phone and wife's phone all have no issues.
My op3 connects with all other Bluetooth devices without any problems.
Mine is a f-pace .
Same problem in Mazda 6
Hi, I've been experiencing similar problem in Mazda 6 after software update. Everything was working perfect in previous versions. I my case problem is with using Spotify. Phone connects to the headunit, just after engine starts with no isuess, but the music won't start to play. Only way to start playback is to disconnect the phone manually and reconnect every single time. Re-pairing the phone with car doesn't help.
I sent an email to customer service a couple days ago. i haven't got any reply yet. I will let you know.
Regards.
Brugalete said:
I sent an email to customer service a couple days ago. i haven't got any reply yet. I will let you know.
Regards.
Click to expand...
Click to collapse
I finally did receive a reply from OP customer service: The only solution they offer me is trying a downgrade to OS Oxygen version 3.2.8. This is the link suggested by the technical agent to do so:
http://downloads.oneplus.net/oneplus-3/oneplus_3_oxygenos_3.2.8/
I haven´t done it yet since I am not eager to this idea.
On the other hand, in the meantime, OP rolled out new OTA 4.1.1. I made the upgrade to the latest firmware version. It seemed to work at first. However right now I am having the same problems with bluetooth disconnecting the whole time.
Any other experiences?? Have anyone solved this issue with new OTA???
Kind regards,
Bluetooth and 4.1.1
It's worse now on 4.1.1. definitely not the car, Samsung works ok
Hi,
I've experienced the same problems starting on OpenBeta 12 and continuing through to OOS 4.1.1. I've posted in the Open Beta 12 thread on the Oneplus forums, and have been contaced by Oneplus regarding the issue. For the Open Beta I have provided log files for them, but due to work and private life getting in the way have not been able to do the same for OOS 4.1.0 or OOS 4.1.1. Also, I did not clean flash, but dirty flash - because I'm really lazy and stuff. It needs too much time, to be honest
Maybe if everyone who has the problem here contacts the guys at OP or the OP forums, respectively, providing logs etc. the problem can be solved faster.
I did some googling around and found a few articles that hinted in the direction of Android 7.1.1 being the culprit, which would mean that Google needs to fix it. In these articles, it said Nexus devices, and a fix coming up...don't know...
Best regards,
Chris
My phone audio always works fine but the media audio on both my nissan and ford sync system works randomly or not at all on both stock and Lineage based roms. My wife's iPhone 6s works perfectly every time on both cars. Fortunately for me it's not a big deal since both cars have usb inputs and I keep all my music on thumb drives...My old Galaxy S6 Edge works fine on both cars too so I am not sure why the OP3 is so spotty.
---------- Post added at 09:24 AM ---------- Previous post was at 09:23 AM ----------
kennonk said:
My phone audio always works fine but the media audio on both my nissan and ford sync system works randomly or not at all on both stock and Lineage based roms. My wife's iPhone 6s works perfectly every time on both cars. Fortunately for me it's not a big deal since both cars have usb inputs and I keep all my music on thumb drives...My old Galaxy S6 Edge works fine on both cars too so I am not sure why the OP3 is so spotty.
Click to expand...
Click to collapse
I should also mention I ordered my OP3 on release day and this has been true since the beginning.
OP3 not working error unable to mount storage data
I have tried rooting my OP3 but I landed up getting my phone into a mess. I think my OS is not working properly and my phone is getting stuck at one place while rebooting and when trying to use recovery mode it is getting stuck at twrp page. I am unable to connect my phone to my pc. Can u please help me getting it resolved
FahadMemon said:
I have tried rooting my OP3 but I landed up getting my phone into a mess. I think my OS is not working properly and my phone is getting stuck at one place while rebooting and when trying to use recovery mode it is getting stuck at twrp page. I am unable to connect my phone to my pc. Can u please help me getting it resolved
Click to expand...
Click to collapse
Ask your question in the proper place. This is a thread regarding bluetooth connectivity.

Wifi Problem post updating My LG G7+ ThinQ to Android Pie via. LG Bridge

BUG IN ANDROID PIE FIRMWARE FOR LG G7+ THINQ (LM-G710EAW)
WIFI ISSUE WILL MAKE YOUR LIFE HELL
PLEASE DO NOT UPDATE TO ANDROID PIE
Hello friends,
Post updating my LG G7+ ThinQ to Android pie I am stuck with a unique Wifi problem.
In my office, we have 4 routers with the same SSID and password.
Yes all working on different channels and not overlapping. (wifi related)
So we get seamless coverage across the office.
Post updating,
The phone is not able to switch from one router to another.
Previously it was working totally fine on Android 8.0.
There are other staff members with their phones and laptops, No one is facing any problem.
I was also not facing any problem until I upgraded to Android Pie 9.0.
Every time I change my location, I need to off and on wifi on the phone to make it work properly.
All routers are set on Router Mode with the same SSID and Password.
When I move from one location to another,
As usual signal from Router 1 reduces and then it shifts to router 2.
The signal regains, but the internet does not work.
Default Gateway IP
DNS Server
Does not update when I move from one location to another. (Technically from one router range to another)
There are more than 70 plus active devices in my office including mobile and laptop.
No other device faces any issues and all works seamlessly.
Tried my colleague LG G6 and LG V30 both works fine. Even my LG G7 was working fine,
The problem started only after updating to Android Pie
Please guide me with what needs to be done?
I have already reinstall the whole firmware back with LG Bridge update error recovery.
Still, the problem is persistent.
This issue must be particular to LG India Software Update patch.
And serious efforts are required to solve the issue by LG Technical Team.
Any help will be appreciated, otherwise, I may need to change the phone.
As no other phone or laptop is facing this issue.
Thanks!
Hardware Info: LM-G710EAW
Awaiting reply and help.
uchitshah said:
I have already reinstall the whole firmware back with LG Bridge update error recovery.
Still, the problem is persistent.
Click to expand...
Click to collapse
Did you try resetting your phone after the reinstallation of firmware via Update error recovery?
krk2krk said:
Did you try resetting your phone after the reinstallation of firmware via Update error recovery?
Click to expand...
Click to collapse
Yes, sir already did.
network setting reset... Still, Issue was persistent.
So then did Factory Default Reset also... Still the same problem.
uchitshah said:
Hello friends,
Post updating my LG G7+ ThinQ to Android pie I am stuck with a unique Wifi problem.
In my office, we have 4 routers with the same SSID and password.
Yes all working on different channels and not overlapping. (wifi related)
So we get seamless coverage across the office.
Post updating,
The phone is not able to switch from one router to another.
Previously it was working totally fine on Android 8.0.
There are other staff members with their phones and laptops, No one is facing any problem.
I was also not facing any problem until I upgraded to Android Pie 9.0.
Every time I change my location, I need to off and on wifi on the phone to make it work properly.
All routers are set on Router Mode with the same SSID and Password.
When I move from one location to another,
As usual signal from Router 1 reduces and then it shifts to router 2.
The signal regains, but the internet does not work.
Default Gateway IP
DNS Server
Does not update when I move from one location to another. (Technically from one router range to another)
There are more than 70 plus active devices in my office including mobile and laptop.
No other device faces any issues and all works seamlessly.
Tried my colleague LG G6 and LG V30 both works fine. Even my LG G7 was working fine,
The problem started only after updating to Android Pie
Please guide me with what needs to be done?
I have already reinstall the whole firmware back with LG Bridge update error recovery.
Still, the problem is persistent.
This issue must be particular to LG India Software Update patch.
And serious efforts are required to solve the issue by LG Technical Team.
Any help will be appreciated, otherwise, I may need to change the phone.
As no other phone or laptop is facing this issue.
Thanks!
Hardware Info: LM-G710EAW
Click to expand...
Click to collapse
Try enabling WiFi passpoint in advanced WiFi settings
coolrevi said:
Try enabling WiFi passpoint in advanced WiFi settings
Click to expand...
Click to collapse
Hi, tried it.
Still the issue continues.
I guess its the bug from Firmware Update.
I hope LG acknowledges it and find a solution and release patch for it.
uchitshah said:
Hi, tried it.
Still the issue continues.
I guess its the bug from Firmware Update.
I hope LG acknowledges it and find a solution and release patch for it.
Click to expand...
Click to collapse
I am not sure whats the issue. I have similar settings in my office. however Lg g7 connects automatically to network with best signal.
coolrevi said:
I am not sure whats the issue. I have similar settings in my office. however Lg g7 connects automatically to network with best signal.
Click to expand...
Click to collapse
Exactly, that's the problem.
It is supposed to work smoothly.
It was also working perfectly fine... Until I updated to Android Pie.
I updated and the problem started.
And it is happening only on my LG G7+
Rest all mobiles and laptops are working fine.
I reinstalled the firmware again via. update recovery error.
Did the factory reset.
Nothing is helping.
It is a bug in the firmware only.
I have updated LG.
But, they are so slow in acknowledging it and releasing an update patch, that by the time It releases I would end up buying a new phone only.
Thats LG for us. so #NOMORELG
Also my G7+ has connectivity issues after the pie update. At the moment it bothers me not so much since I have an unlimited data plan on my second sim card. However I will travel soon and then I really need WiFi. This really sucks.
breaky9973 said:
Also my G7+ has connectivity issues after the pie update. At the moment it bothers me not so much since I have an unlimited data plan on my second sim card. However I will travel soon and then I really need WiFi. This really sucks.
Click to expand...
Click to collapse
It will work fine until all router are setup in Access Point mode.
And Default Gateway and DNS server is same in all router.
But, if all router and set in Router mode with same ssid and password.
Then your life is hell for sure.
LG sometimes really sucks.
Bringing update so late, and that also with such critical bug. #NOMORELG
Feels like dumping all my LG phone is garbage.
You can't understand how hell my life has become of this issue.

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